Nehô Suites Porte de Genève - Gare Annemasse
Location: 17, Avenue Emile Zola, Annemasse, 74100, Annemasse, FR
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Experience the perfect blend of comfort and convenience at Nehô Suites Porte de Genève - Gare Annemasse, your gateway to the stunning beauty of the Annemasse region.
Culinary Delights
Start your morning with a sumptuous buffet breakfast available daily, featuring delectable options to fuel your adventures from 7 AM to 10 AM.
Home Away From Home
Relax in one of our 91 thoughtfully designed guestrooms, which feature kitchenettes equipped with refrigerators and microwaves, allowing you to enjoy the comforts of home during your stay.
Unmatched Services
Benefit from our attentive 24-hour front desk, dry cleaning services, and complimentary Wi-Fi, ensuring you have everything you need at your fingertips throughout your visit.
Don't miss your chance to book a memorable stay at Nehô Suites Porte de Genève - Gare Annemasse!
Important Information
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- The property is professionally cleaned.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Free WiFi
- 24-hour front desk
- Luggage storage
- Elevator
- Breakfast available (surcharge)
- Safe-deposit box at front desk
- Multilingual staff
- Internet access in public areas - high speed
- Smoke-free property
- Wheelchair accessible parking
- Self parking (surcharge)
- Wheelchair-accessible van parking
- Stair-free path to entrance
Rooms Available
-
Studio
1 Queen Bed OR 2 Twin Beds
237 sq feet
Internet - Free WiFi
Entertainment - 91-cm TV with satellite channels
Food & Drink - Kitchenette with refrigerator, microwave, cookware/dishware, and coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free newspaper, laptop workspace, and iron/ironing board (on request)
Comfort - Daily housekeeping, heating, and fan
Accessibility - Wheelchair accessible
Need to Know - No cribs (infant beds) available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Fan
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Electric kettle
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- No cribs (infant beds)
- Bedsheets provided
- Laptop-friendly workspace
-
Apartment, 1 Bedroom
1 Queen Bed and 1 Queen Sofa Bed
409 sq feet
Layout - Bedroom and living room
Internet - Free WiFi
Entertainment - 91-cm TV with satellite channels
Food & Drink - Kitchenette with refrigerator, microwave, cookware/dishware, and coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free newspaper, laptop workspace, and iron/ironing board (on request); cribs (free) available on request
Comfort - Daily housekeeping, heating, and fan
Accessibility - Wheelchair accessible
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Fan
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Electric kettle
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
-
Studio Suite, 3 Twin Beds
3 Twin Beds
280 sq feet
Internet - Free WiFi
Entertainment - 91-cm TV with satellite channels
Food & Drink - Kitchenette with refrigerator, microwave, cookware/dishware, and coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free newspaper, laptop workspace, and iron/ironing board (on request); cribs (free) available on request
Comfort - Daily housekeeping, heating, and fan
Accessibility - Wheelchair accessible
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- TV
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Fan
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Electric kettle
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
Guest Reviews
- Ahmed (8/5): Staff agréable,pt déjeuner non varié, pas de clim - Quand il fait chaud le ventilateur n est pas suffisant en plus il y a pas dans la 2eme chambre du même appartement.
Le petit dejeuner n est tres varié et trés limité en qualité et en quantité.
Malheureusement le bruit des train est derrangeant surtout à l'ouverture des fenêtres obligatoire à cause de la chaleur et manque de la climatisation.
Staff est agréable et professionnelle chose qui pousse à refaire l expérience dans cet établissement.
Chambres sont bien et le coin cuisine est un plus agréable.
Merci pour le staff😊
- Lisley (10/5): Good kitchen - The size of the apartament is very good, very comfortable sofa bed, the kitchen is fine you have the basic things that you need for cooking, the parking is good because you just take the elevator for go to your bedroom. The Unic problem is because there’s a train station behind the hotel so it’s too much noise for sleep.
- Siméon (10/5): Niquel - Tout c'est très bien passé. Un accueil parfait et un superbe service.
- Sandra (6/5): - Appart
- Behzad (6/5): - Sauber und gute Zimmer. Nete Personal.
- Patrick (10/5): - Great location, with clean great rooms
- Shivam (10/5): - .
- alessandro (6/5): - Für 1-2 Tage Aufenthalt in Ordnung. Küche im Apartment un praktisch. Teppich abgenutzt müsste erneuert werden.
- virginie (2/5): Extrêmement décevant - Moquette tachée, flexible de douche dévissé, porte de douche sortie de ses gonds, plus de piles dans la télécommande de la TV, chaînes de la TNT manquantes (pas mises à jour), tablette du frigo cassée. On est loin des standards d'un 3 étoiles !
Petit déjeuner correct... sauf si vous avez le malheur d'arriver en même temps qu'un groupe. Dans ce cas : pas de fruits, pas d'oeufs brouillés, pas de fromages de qualité, confitures en petite barquette plastique, pas de muffins.
En conclusion : un hôtel du type Ibis budget pour le prix d'un 3 étoiles !
- Aly (4/5): Attention caution et pas de clim - il y a une caution à payer, ce qui n’est pas dit sur l’annonce, il fait trop chaud dans les chambres, il n’y a pas de climatiseur juste un ventilateur qui ne suffit pas.
les chambres sont propres et personnel agréable.
- alan (6/5): ANNAMASEE - Hotel was a 20 minute walk, Taxi Drivers refused to convey us to/from Hotel.
The said walking distance, not taking into consideration my Mobility issues.
Hotel weren't interested.
- Medjabri (10/5): - Top
- Jean-Marc (8/5): - Pour ce second séjour ils m'ont donné une chambre dédiée aux personnes à mobilité réduite, donc pas très adapté quand vous mesurez 1,80m. Sinon le confort, la propreté, l'emplacement, le parking intégré à l'établissement, les offres de restauration à proximité... Tout va bien.
- Brenda (10/5): - Great place to stay, would definitely recommend for easy access to Genève.
- Patrlck (10/5): - Tres agreable
- Antero (6/5): - Mon séjour était convenable mais sans plus
Pas de Clim, un simple ventilateur au mur qui ne fonctionnait pas
- CATHERINE (10/5): Excellent rapport qualité prix - Accueil agréable et efficace.
Chambre propre et confortable.
Bon petit-déjeuner.
Proche de Genève et des charmants villages de Haute-Savoie
- CHRISTINE (2/5): - Not handicap accessible. Smelled like smoke. Had to take 3 elevators to handicap room. I safe area
- Verified traveler (6/5): - Razoável. Atende ao custo benefício.
- Thomas (8/5): - Très bon séjour, un petit B- pour le bruit, qui venait de mes voisins, peut-être une mauvaise isolation sonore.
- Antonio (8/5): - Estancia agradable y correcta
- Verified traveler (8/5): - Close to Annemasse station. Clean with small kitchenette in room. Card deposit refunded quickly after check out (same day). Expect some train noise due to proximity to the tracks.
- pascale (10/5): WE shopping - Etape courte...mais bien agréable..
Residence en centre ville et a 2 pas de la Gare..
Avons apprécié le parking souterrain..
- Aissa (8/5): Séjour Annemasse - Etat général satisfaisant mais par trop le choix sur le petit déjeuner et le pomoir de la salle de bain qui tombait en permanence
- E.Regina Vieira de (4/5): - Prior to checking in, I exchanged e-mails with a staffer named Mehdi. I told him I was deathly allergic to smoke inhalation, I was allergic to strong smells and that I did not use drugs, never had, never will.
While the taxi driver and I brought my luggage to the front door, I noticed a skinny, white man all dressed in black, smoking a cigarette right next to entrance door.
I rang the door's bell while the skinny man used his hotel card to open it. Then, he started to touch my luggage, som Through my actions, I showed that guy I neither needed nor wanted his help. There was this instance where I reached for a suitcase and he did it immediately after me. His head was almost under my nose. In a commanding tone of voice, I said: "Stay away from me."
The man walked to a reading room first and then disappeared. Next, my check-in was processed. In the apartment, the trash can had trash from the previous guest. There were no dish towel in the kitchen and no brush and dust pan. The frying pan had not been washed. For a multiple day stay, they left one dishwasher tablet.
Once I settled in the room, I used my phone's spy gadget detector apps. I covered what the apps found and the room became quieter There is a train running at short intervals, which you hear every time. The surrounding area of the hotel does not feel safe.
- necmiye (10/5): - Güler yüzle karşılandık özellikle resepsiyon görevlisinin Türk olması en büyük şansımızdı odamız ve yatak çarşaflarımız temizdi odamızın temizlenmesini istediğimiz zaman aksatmadan temizlediler hiç bir sorun yaşamadık
- Alexis (4/5): - Personnel pas professionnel du tout chambre donner à l enregistrement avec kkun encore dans la chambre en train de dormir ,personnel qui vous coure après pour régler un café pris à la machine à café du salon petit déjeuner , enfin bref pas satisfait du tout du personnel bien en dessous des standards d un hôtel de cette catégorie
- Maria Beatriz (10/5): - Todo muy bien como siempre👍
- Peter (8/5): - Very close to train and tram stations making transportation very convenient.
- Serge (10/5): Hôtel près tramway pour aller Genève - Hotel a 10 minutes de marche près du tramway (Ligne 17) pour aller visiter Genève. Même si le train passe derrière hôtel on ne l'entend pas.
- Anne (10/5): - Studio très fonctionnel et propre - petit déjeuner varié et option restauration le soir avec des bocaux de qualité.
Personnel très professionnel et agréable
- Ma (6/5): - I stayed in Annemasse as it is less than half an hour from Geneva and much cheaper. The surrounding area of the hotel is terrible. while that's nothing the hotel can help, this would be a strong reason not to visit again. The train tracks run right past the hotel, and the train runs until late - it gets loud. My room smelled strongly of smoke, which the very nice staff was aware about. They very helpfully offered to give me another room, due to my short stay I declined. Weirdly, opening the window, which I had to since the fan in the room wasn't working, made the smell worse.
The bathroom was very clean, however, there were stains on the bedsheets and covers. Again, I'm sure staff would've helped, but I chose to turn the sheets over myself - my concern is more that this was a problem in the first place. You can also hear the noise from every neighbouring room. There was a kitchen with a small hob that also wasn't fully clean, so I didn't use it. I wouldn't have minded any of this so much, but the hotel holds a deposit of 150 Euros on your credit card in case issues arise, if you use a practice like this, your hotel should be clean so guests don't fear for their deposit, I think.
- Karim (2/5): Pire qu’un formule 1 ou qu’un hospice Samu Social - Coussins qui puaient le sale ! Maigres les traités d’oreillers propres. Les coussins ou t’aient le sale au point de m’en empêcher de dormir avec… donc j’ai dormi sans oreillers.
Le sol était mal lavé…la TV ridiculement petite…
- shoichi (8/5): - Very convinient access place from train station.
And quiet location.
- Abbou (8/5): Un séjour agréable dans un hôtel confortable - J’ai séjourné dans cet hôtel pendant une semaine et je suis ravie de mon expérience. Dès mon arrivée, j’ai été très bien accueillie par un personnel chaleureux et à l’écoute. L’hôtel est non seulement beau, mais aussi très confortable. La propreté de la chambre était irréprochable, ce qui a vraiment contribué à rendre mon séjour agréable.
Cependant, un point négatif que j’ai relevé est la présence de mauvaises odeurs dans les couloirs, probablement dues à des personnes qui cuisinaient ou autre. C’était un peu désagréable, mais mis à part cela, j’ai vraiment apprécié mon séjour et je recommande cet hôtel.
- Brigitte (8/5): Bon séjour - Séjour agréable et bon emplacement. Le ménage était régulier et bien réalisé. Néanmoins, il est essentiel que la qualité de service et la communication soient améliorées au cas où l'on souhaite prolonger le séjour ou changer de studio.
- Brigitte (8/5): Beau et plaisant séjour - Séjour très plaisant. La réceptionniste qui nous a accueillis dès notre arrivée était vraiment formidable et attentive.
- David (8/5): - Good size rooms with a small kitchen, good breakfast provided. 5 min walk from station. No air conditioning, so rooms can get quite warm.
- Verified traveler (8/5): Eigentlich prima, allerdings keine Klimaanlage - Eigentlich völlig in Ordnung. Nur ist der Aufenthalt im Zimmer abgesehen von den frühen Morgenstunden bei der Hitze unmöglich, da es keine Klimaanlage gibt.
Freundlicherweise hat man mir ein Zimmer mit Blick nach Norden gegeben, so dass zumindest die Sonne nicht direkt ins Zimmer scheint, allerdings konnte man die Fenster öffnen.
- Tammy (10/5): Perfectly accommodating - This was perfect for our needs. Right by the train station. They weee able to accommodate three adults in perfectly comfortable beds (3 twin) they had soap in the shower, a kitchen sink with dishes and a kettle for our tea! They even had a fan which made sleeping more comfortable. It was perfect!
- Amr (8/5): - Good
- Verified traveler (10/5): Esperienza ottima - La camera è molto bella. Il personale è cordiale e disponibile.
Vicino passa il treno ma quasi non si sente.
Tornerò ancora
- Zieneb (8/5): - Parfait merci
- Oussama (8/5): Bien - Hôtel digne d’un trois étoiles. C’était propre. Seul bémol les poêles étaient degeulasse obligé d’en acheter. Mais sinon c’était propre, les chambres étaient comme sur les photos. Juste demander si possible une chambre qui n’est pas face à la route, les voitures passent tous le temps (normal on est à Annemasse). Personnel professionnel.
- Maria Beatriz (10/5): - Ya nos hemos alojado varias veces con mi pareja en este hotel y la verdad es genial…
- Leticia (6/5): - Gare à côté
- Jusefi Mohammed (10/5): - Sehr gut
- Verified traveler (10/5): Worth the price, convenient location - Annemasse is perfect to stay close to Geneva, but paying so much less for accomodation and food than in Switzerland. This is right at the border of France and Switzerland but you don’t notice it when crossing. Few minutes walk to the train station. Trains to Geneva every 10-15 mins or less until very late at night. Clean and fairly quiet hotel with a kitchenette perfect for any meals, even cooking your dinners. The price is unbeatable. Simple and convenient option to stay by Geneva. Pay attention when you buy your train tickets from the machines. You should see a price of a bit above 4CHF from Annemass to Geneva. Different train companies have different rates and you could end up with a hefty ticket price otherwise. Use the touch screen red machines for buying your train tickets.
- Kiran (10/5): Great location and clean - Good location, short walkable distance to train station. Awesome view of the mountains. Decent breakfast selection.
- Guy (10/5): - Very nice hotel
- Pierre (10/5): Confortable, propre mais il fait trop chaud - Propre et confortable, sauf qu'il fait beaucoup trop chaud dans la chambre et qu''on ne peut pas controler la temperature. C'est clairement dû à un problème de conception du batiment. Plancher chauffant donc quand on veut de l'eau fraiche au robinet de la cuisine, elle coule tiède et est enfin fraiche après 2 bonnes minutes. Les tuyaux doivent passer par le plancher chaud.
Le personnel est très serviable et aimable. Il y a quelqu'un à la réception même tard le soir.
Le nettoyage est réalisé chaque jour et correctement.
- Nicola (10/5): - The hotel is absolutely amazing. Breakfast is lovely and staff are so helpful and friendly
- Laurent (8/5): - Bien dans l'ensemble
- Antony (8/5): - Clean, comfortable, helpful staff (especially when I locked myself out of my room wearing only a t-shirt and underpants (it's a long story)). 5-10 minute walk to railway station and 20 mins by train to Geneva. Fridge in room was welcome.
However, it's close to the railway; sometimes the crockery would rattle on the draining board when a train went by. Maybe that was just a ground floor thing. Had to deposit €150 as a security bond. While the bond was understandable the price seemed excessive.
But was nice, on the whole.
- Hasna (8/5): - Merci Mehdi et Sara ,à l’accueil,pour leur gentillesse et leur professionnalisme !
- Verified traveler (4/5): - Inconfortable, chère pour rien, vitres à nettoyer énormément de trace, lit double inexistant lit simple collé à deux un plus supérieur que l’autre… décevant , très belle salle de bain bien nettoyer, chambre propre malgré tout cela …
- Tarek (2/5): - Alles zusammen komisch
- eilidh (10/5): - Rooms good, pleasant property on a quiet street, close to train station, restaurants and bars.
- Yuxun (10/5): - Staff members are very helpful.
- Terri-Ann (2/5): AC illegal in France??? - The hotel was new and very nice looking. Unfortunately it’s a very hot climate in Geneva. The hotel for some reason doesn’t have air conditioning (even though it was 35C/95F) outside everyday in the forecast. All they had in the room was one fan for the main room. The suite room had no fan. We had to open the windows open all night which only let more warm air in. Below was a train yard with trains going by all night. Staff didn’t seem to care that it was a very uncomfortable night. Is their a Law in France that AC is not allowed??? We had a similar issue in Paris
- Verified traveler (8/5): - Nous avons séjourné la même semaine dans deux chambres de la même catégorie et au même prix, pourtant les prestations n'étaient pas les mêmes (taille de la chambre, taille de la salle de bain, taille du lit, confort du lit, décoration, beaucoup de bruit la nuit pour la chambre côté gare).
Les deux chambres étaient équipées d'un ventilateur qui faisaient beaucoup de bruit.
Le petit-déjeuner était bon.
Le stationnement est payant.
- Anna (4/5): - Cleanliness was very disappointing
- Hariprasad (10/5): - Very decent hotel close to train station. Room was good and spacious enough considering the price. One area of improvement that I can suggest is to start breakfast at 6am or 6.30am instead of 7am. We paid for breakfast but couldn't have it as our train was at 7.15. atleast in summer they can start breakfast at 6am
- PARIMAL (6/5): - as a budget hotel, it was good. First room i get had a very bad smell and was not very clean, then as for change, they did it, and was much better.
Breakfast was basic, good value for money, clean, the young guy was very friendly.
Over all Good.
- Anat (10/5): Recommend - Very good and completable
- jenjen (8/5): - convenient location, good staffs and services
- Mirjam (4/5): - Leider waren die Zimmer sehr heruntergekommen. Bereits auf dem Flur war ersichtlich, dass das Hotel sehr gebraucht wirkt - viele Flecken auf dem sehr abgenutzten Teppichboden, keine schöne Atmosphäre, in der man sich wohl oder gut aufgehoben fühlt.
- Stephen (10/5): - Quiet, convenient for Geneva by train, and spotless
- Verified traveler (8/5): Séjour convenable - Personnel sympathique. Chambre convenable, espace cuisine et salle de bain nickel, le lit double (2 simples) manquait par contre de confort.
En revanche, plusieurs équipements de la chambre ne fonctionnaient pas : l’une des lampes du cadre de lit, un spot du miroir de la salle de bain, et le pommeau de douche ne tenait plus sur la barre de douche… L’une des lampes semblait également bien usée, tandis que la moquette était pas mal tachée.
- Verified traveler (10/5): Avis hôtel chambre double - Super réservation, l’hôtel est très correct et le personnel très aimable.
- Dayana (8/5): - Simple clean rooms with a mini kitchen a table and a desk.
- Esleen (8/5): - It’s a nice big apartment very ideal for families. It’s in a ok neighbourhood close to transport links to Geneva and shopping centre
- Sophia (8/5): Séjour sympa - Chambre sympa, j'aime aimer le coin cuisine et la salle de bain.... Petit bémol beaucoup de passages du train.
- Verified traveler (6/5): Du skal ikke have en stor bil. - Hotellet vil udadtil meget gerne virke interesseret og serviceminded. De sender flere mails og sms før ankomst, hvor man skal besvare spørgeskemaer omkring ens præferencer. Efter opholdet modtager man igen mails med spørgeskemaer - det blev lidt for meget.
Hotellet har en parkeringskælder, men man bliver hurtigt udfordret hvis man kommer i en større bil. Vejen ned til parkeringskælderen er meget smal, ligesom parkeringsbåse og parkeringskælderen er meget smal.
Værelset var uden aircondition, men der var sat ventilator op - de kunne desværre ikke afhjælpe den varme der på værelset (meget varm dag i juli).
Værelset var stort og rumligt.
Hotellet tilbyder morgenmad, men de er ikke behjælpelige, hvis man har brug for speciel mad - de gider ikke en gang undersøge om man har mulighed for at spise morgenmad der. De siger nej på forhånd.
Vi vil ikke booke et værelse på dette hotel igen. Det er især grundet parkeringsforholdende.
- David (8/5): - Bon pied à terre à Annemasse
- Jimmy (8/5): Très bien - Bon rapport qualité prix, le personnel est sympathique, le petit déjeuner complet et les chambres spacieuses et bien équipées.
- Albert (6/5): - Well located property but very frugal
- franck (8/5): - Accueil et service très agréable et efficace.
Chambre propre et bien équipée.
En revanche il vaut mieux utiliser le parking souterrain de la résidence car difficile de trouver des places même payantes à l'extérieur.
Résidence située à côté de la voie ferrée circulation des trains à partir de 5h du matin.
- Joel (2/5): J’étais complètement déçu par rapport au bruit les - J’étais complètement déçu par rapport au bruit les travaux que de passer très mal dormi par rapport au bruit je ne sais même pas pourquoi que l’on a construit un hôtel à cet endroit Et en plus les vitres de la douche ont été refixer avec des vices qui dépassé plus de 2 cm dans la douche très dangereux
- Manef (2/5): - Hôtel horrible, je voyage souvent et j’ai jamais eu un tel accueil du jeune ( Alexandre ) qui étais très désagréable à notre arrivé et voulais nous facturer des frais inexistants.
La chambre: le lit était cassé, des odeurs qui remontait de la salle de bain. Et pour finir la femme de manage très désagréable qui voulais pas me donner des serviettes et qui apparemment pas vu le signe dehors qui faux pas déranger le matin. Et le grand plus le train qui passe toute les 5 minutes juste derrière donc très dure pour se reposer.
JE NE RECOMMANDE PAS DU TOUT.
- Verified traveler (6/5): - Emplacement inadapté pour dormir !!!
La voie ferré est à 10 mètres juste à côté d'un aiguillage ce qui fait un bruit quasi constant.
- Elina (6/5): - I wish they had told me there was the option of a weekly cleaning service rather than automatically charging me the most expensive option which is for daily service. Also I booked 3 rooms for a total of 29 nights each, no discount given even though after 28 nights the rate is supposedly lower.
- Marina (10/5): Highly recommend - It a very good hotel. Sparkling clean, cozy and nice. Just you have to ask room opposite side from a train rails. Anyways, sound isolation is good in a hotel. Service is amazing!
- Verified traveler (4/5): Petit déjeuner scandaleux - Chambres correctes et personnel plutôt aimable.
Je note cependant un gros problème sur le petit déjeuner en cette période de covid: possibilité de sélectionner la veille des produits pour un petit déjeuner le lendemain... qu'il faut venir chercher soi-même au rdc. Quand on arrive au petit déjeuner, rien n'est préparé et il faut se servir soi-même au buffet (quel intérêt de nous faire noter la veille ce que l'on souhaite prendre?). Nous avons ensuite monté nos plateaux jusqu'à nos chambres (très pratique de prendre l'ascenseur avec un plateau rempli, en plus d'être dangeureux). La serveuse ne nous avait absolument pas dit de redescendre le plateau, nous l'avons donc laissé dans la chambre.
Quelle n'a pas été notre surprise de rentrer le soir pour constater que la chambre a été faite et qu'ils ont laissé le plateau du petit déjeuner sans le débarrasser...
Un service pareil dans un hôtel 3 étoiles est inadmissible. Dans tous les autres hôtels que j'ai pu faire en cette période, le petit déjeuner était apporté dans les chambres, dans le même type d'hôtel. Je déconseille fortement.
- Richard (10/5): Perfect for business trip to Geneva - Business trip needing easy access to Geneva. Perfect for that. Hotel is clean, practical, well located. Secure parking for just 5 EUR a day. Just 30 mins to Geneva by tram or train.
- JUDY (10/5): - It was located close to the train station and the bus was easy to use.
- Irina (8/5): - This is apartment hotel, very convenient for few nights stay, since each room has little kitchenette equipped with stove, refrigerator and microwave. Also the big plus is that there is a local bus going to Geneva and the bus stop is very close. In addition there are a bus station and train station 5 minutes walk from the hotel. As for the hotel itself it is clean, good customer service, very helpful and speak good English.
- Oswaldo (6/5): Good choice for Geneva, very close by hotel - Good rooms, affordable with 2 bathrooms and parking very close to Geneva
- Lynn (4/5): - Our room was the top floor and big enough for 4 people. The sofa couch was horrible but taking the mattress off and placing on the floor was doable. The hotel is next to a train so if your room is on the train side you will definitely hear it. It was hot and no AC in the room so we had to open window. This added the street noise and the train to our stay. Our room was not ready at 5 pm. The housekeeping ladies were arguing. The area wasn’t the best part of the city. Looked run down. It’s a drive from the airport. If your catching a flight out of Geneva this Hotel is on the France side. If your looking for a pool this location did not have one.
- Verified traveler (4/5): - No air condition in the rooms and hotel is next to train tracks.
- Damien Paul (8/5): - My hotel stay was very pleasant, the room, reception and common areas were all fine, clean and modern. I didnt have breakfast so cannot comment. The hotel is close to Annemasse station with a bus service to Geneva (takes around 30mins), there are some cafes nearby (even open on sundays) and the town centre is just a few mins walk away. Would recommend to anyone interested in staying in area but just note there is limited public transport connections from Geneva late evenings, if nightlife is on agenda.
- William (10/5): Great for the money.... - The room was surprisingly large and the kitchenette was a very nice thing to have. For the price it was a super deal and very comfortable.
- Verified traveler (6/5): Don't use for Geneva airport flights - I stayed for one night as had an early flight from Geneva airport the next morning and only arrived in Geneva that afternoon, trying to save some money by staying a little further away - this was a mistake! The hotel and room are fine, and the staff are friendly and helpful, but the area itself is a little sketchy and there were no taxis in the morning, so I had to choose between waiting for an hour for one to arrive or taking a couple of buses and train connections which would have taken around an hour and a half, which was less than ideal. The issue was more me than the hotel to be fair - if you just need somewhere to stay the night before a flight from Geneva stay closer to the airport, even if on paper the hotel is only 35 mins away by taxi.
- Verified traveler (2/5): Bad customer service - I stayed in early September and the room was too hot to sleep , even with the fan on, no AC, 45 mins bus ride to Geneva downtown. The pillows were really bad. My door keys didn't work and they didn't bother to fix it, we needed to come down a few times to report it. We arrived at 11am and were handed the key around 2pm, at first they promised to check me in at 12pm, that's why we just stayed there waiting....don't recommend this hotel at all
- Graham (8/5): Avoiding the high cost of hotels in Geneva - Switzerland is an expensive place and Geneva Is no exception. Staying in Annemasse just over the border in France gives access to Geneva with a more budget friendly price tag. Comfort Suites is a non-descript lodging in this non-descript town. The hotel is relatively new, clean and comfortable but best described as basic. The ability to make our own meal was welcome but the limited range of kitchen equipment (1 huge saucepan, 1 oft used frypan, 2 dinner plates, 1 side plate, no coffee mugs, etc) made the cooking of the meal an exercise in juggling. The tiny dishwasher was welcome although one dishwasher tablet for a 2 night stay was a disappointment. The location is convenient and safe; it is easy to walk into town and buy fresh bread and pastries if you want to avoid eating in the hotel breakfast room. Parking is tight near the hotel so there is little choice but paying the 5 euro per day parking charge. Front desk staff were helpful.
- Verified traveler (8/5): Nice Hotel - The hotel was very clean and nice but it's located about 45 minute away from the city center by bus, the bed wasn't to my standard but not bed. The hotel staff were helpful, breakfast was good 10 Euro that include hot/cold drink, cereal, cold cut and pastry. There is a train passes by behind the hotel, but it didn't bother me because it pass through it's not a train stop.
- Verified traveler (10/5): Good solution visiting Geneve - Friendly stuff not with not very fluent English, but good enough.
- Verified traveler (2/5): Deceptive ad - Advertised as less than 5 miles from Geneva train station. It wasn't even close. Cost me over 50 euro to travel to the hotel. Very inconvenient and deceptive
- Verified traveler (8/5): Comfortable but no cleaning service - The suite was comfortable. The only inconvenience was that out room was never serviced over our stay of 4 nights even though it's supposed to be included. Only once did they straighten the beds and that was it.
- V (6/5): Going to Geneva? - If you are going to Geneva, Switzerland be aware that this hotel is an hour away! Public transportation is accessible, this hotel is cheaper, but just too far away from where I wanted to be. Expedia has it listed being close to CERN as 3 miles away...it wasnt at all. It was almost 2 hours away from CERN. There is also a railroad directly behind the hotel. The rooms have a small kitchen and there is a store around the corner. Get this hotel if you want to do Geneva on the cheap, otherwise, the location is bad.
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