Ann Siang House by The Unlimited Collection managed by The Ascott Limited

Name: Ann Siang House by The Unlimited Collection managed by The Ascott Limited
Address: 28 Ann Siang Road, Singapore, 069708, Singapore, SG

Location: 28 Ann Siang Road, Singapore, 069708, Singapore, SG

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Prime Location
Centrally located in the heart of Singapore, Ann Siang House by The Unlimited Collection offers easy access to popular attractions such as Maxwell Food Centre and Buddha Tooth Relic Temple and Museum.

Luxurious Amenities
Enjoy a comfortable stay in one of the 20 air-conditioned rooms with modern facilities, including flat-screen televisions, complimentary wireless internet access, and private bathrooms with premium toiletries.

Exceptional Services
Experience top-notch services like daily housekeeping, a complimentary daily reception, and multilingual staff ready to cater to your needs.

Book now for an unforgettable stay at Ann Siang House by The Unlimited Collection.

Important Information

No pets and no service animals are allowed at this property.

Policies

Check-in: 03:00 PM - Anytime

Check-out: 12:00 PM

Instructions: If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. All guests, including children, are required to present a valid passport or physical government-issued ID card at check-in

Amenities & Facilities

No single-use plastic water bottles
Free WiFi
24-hour front desk
Wheelchair accessible
Elevator
Safe-deposit box at front desk
Multilingual staff
Smoke-free property
Free reception
Snack bar/deli
Water dispenser
LED light bulbs
Double-glazing on all windows
Energy-saving switches
At least 80% of all lighting comes from LEDs
No single-use plastic water bottles

Rooms Available

Deluxe Room, Corner

1 King Bed
409 sq feet

Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with cable channels
Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and free tea bags/instant coffee
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, desk, and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Accessibility - High pile carpet in room
Eco-friendly - Energy-saving switches and LED light bulbs
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Shampoo
- Daily housekeeping
- Premium bedding
- Free WiFi
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- LED light bulbs
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Energy-saving switches
Premier Studio Suite

1 King Bed
538 sq feet

Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with cable channels
Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, bathtub, slippers, and free toiletries
Practical - Safe, desk, and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Accessibility - High pile carpet in room
Eco-friendly - Energy-saving switches and LED light bulbs
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Slippers
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Stovetop
- Bidet
- Toilet paper
- Shampoo
- Daily housekeeping
- Premium bedding
- Separate sitting area
- Free WiFi
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- LED light bulbs
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Energy-saving switches
Deluxe Room

1 King Bed
377 sq feet

Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with cable channels
Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and free tea bags/instant coffee
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, desk, and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Accessibility - High pile carpet in room
Eco-friendly - Energy-saving switches and LED light bulbs
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Shampoo
- Daily housekeeping
- Premium bedding
- Free WiFi
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- LED light bulbs
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Energy-saving switches
Executive Studio

1 King Bed
269 sq feet

Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with cable channels
Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, desk, and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Accessibility - High pile carpet in room
Eco-friendly - Energy-saving switches and LED light bulbs
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Slippers
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Stovetop
- Bidet
- Toilet paper
- Shampoo
- Daily housekeeping
- Premium bedding
- Free WiFi
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- LED light bulbs
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Energy-saving switches

Guest Reviews

Johann (10/5): - The hotel is at the heart of Chinatown with a ton of option to eat, shop and play. The property is very modern with a fusion of the traditional style of Singaporean, giving you a sense of how a upscale of Singaporean would have lived and remodeled their home for the 21st century. The amenity is luxurious without being tacky. This is my second time visiting and if I ever come back Singapore this is where I will stay again
Kate (10/5): -
Simon (8/5): - Great location, it is as very small hotel, with limited facilities, no bar or restaurant, or even breakfast, very clean and comfortable, a little basic but very comfortable.
870ricl (10/5): Luxury and fun - We were relocated here from Kesa house after air conditioning break down, they upgraded our room to the suite, HUGE. Great space to relax and repackage our things, trendy street, roof top bars , excellent restaurants . Higher end of Chinatown. Two minutes to Maxwell and Chinatown MRT. Thank you Stanley and staff for looking after us. 🙏🙏
Paula (10/5): - This was a lovely unique hotel with friendly staff and well designed rooms.
Judith (10/5): - Lots of charm and lovely staff
Richard (10/5): A first-rate hotel in a lovely part of Singapore. - A really lovely hotel in one of my favourite parts of Singapore. Very friendly, helpful and pleasant staff providing for a very personal and comfortable experience.
JH3traveler (10/5): Great smaller hotel in Singapore - I really didn't want to stay at a big hotel and this smallish hotel did not disappoint. The room was perfect... plenty of room to spread out. The staff was incredibly helpful from our late arrival to helping us leave in torrential rain. Location is great... about a 5 min walk from the Maxwell Center.
Title39 (10/5): Our “Grand” Singapore Trip - My wife and I stayed at the Ann Siang House for 5 nights during the Singapore Formula 1 Grand Prix race weekend this past September. Since we were unaware of the race when we bought our airline tickets, it was quite the surprise to see the hotel room rates were almost double their normal cost. To be fair, every hotel in Singapore had higher rates. Even with these higher rates, the hotel was still worth it in our eyes. This boutique hotel is located in a small charming neighborhood in close proximity to Chinatown, the Maxwell (Hawker) food center, many local bars and restaurants, and the Maxwell & Telok Ayer metro stops. This trip was in celebration of our 30th wedding anniversary and the hotel staff had a nice Anniversary greeting waiting for us in the room. Our accommodations were perfect and I can’t say enough about the front lobby staff. They were incredibly helpful in providing us with all kinds of recommendations and travel tips within the city. Their best tip? Use the subway system. It was clean, safe, inexpensive, easy to use, and incredibly efficient. You can get literally anywhere in the city with it. The housekeeping staff also kept our room looking spotless during the trip. The afternoon happy hour in the lobby was a nice way to get the evening started. Although we weren’t in Singapore for the race, we did attend some of Friday’s events (practice runs). It was the quite the experience and we really enjoyed it. I highly recommend it and the hotel if you ever get the opportunity.
IviBee (10/5): Fabulous Heritage Hotel - The rooms in this hotel were fabulous. The renovation has been well done. If you want to experience a traditional Singaporean Shop House then this is the place for you. The food market is right outside as is the China Town shopping area. Great place to explore.
Akira (8/5): - It was close to Maxwell
Andrew (10/5): - Wonderful place to stay.
Wai Hng (10/5): - Staff were friendly, helpful with great amenities. Room size were great and comfortable.
chiayj (2/5): Zero customer service - Extremely disappointing service at Ann Siang House, I reached out within hours of my booking to amend my dates, offering to pay additional charges for room upgrade should be needed but faced with the following from the team: 1. The number at google page is NOT reachable, tried 4-5 times it simply says "starhub number is no longer in service". 2. Customer Service staff communication on platform was curt, offering no solutions to my situation, empathy or support of any kind. During the first few hours of communication there were still rooms available for my desired date and despite my offering to top up or downgrade my room if needed, customer service staff was not willing to support me and simply replied that I am "welcome to book those dates that you see on the platform but your booking here will still be fixed." 3. Leaving with no choice, I prompted for cancellation fee waiver that is left to be reviewed by hotel which they then rejected. 4. Called ASR main platform and was directed to "global contact line" as the local office was close, the customer service staff then proceeded to mention that they do not have "Ann Siang House" on their properties, I had to reiterated 3 times and spelling out individual alphabet, which then she was able to "find" on her internal site and connect me to the relevant support. Overall, it leaves an extremely bad taste in the mouth as I expected minimally contactable service staff through hotline or main contact number when I needed it and not jump through hoops. Secondly, it is disappointing having to deal with curt response from the platform chat leaving me feeling extremely helpless, desperate and ultimately exasperated with no suggestions of any solutions. By the time I spoke with the only kind and empathetic customer service staff (Ganesh), all the rooms were already booked out, and I am left feeling coerced into a room booking.
jennifer721 (10/5): Good location, has snacks - The staff is kind and our room was spacious. Once nice perk there is a laundry machine on premise but we did not use since we needed to do laundry earlier in our trip. The machine did always seem to be in use late at night since that is when people are back from their day to do laundry. Some reviews say there is noise but we did not notice that much noise from people on the street. They have a lobby snack table where you can get stuff like apples, drinks, water, coffee, and crackers though no real breakfast served.
Jamie (10/5): - Beautifully restored heritage property in Chinatown area. Staff were friendly and attentive. Good sized room with good amenities and very comfortable. Although there was no restaurant or cafe in the hotel as such, there was a nice guest lobby area with many snacks available, as well as tea, coffee, soft drinks, and alcoholic beverages. Short walk into Chinatown area. Enjoyed the stay, and would definitely recommend this hotel to others.
Paul (10/5): - I had a great experience at this hotel during my brief stay after a business trip to Australia and New Zealand. The staff were welcoming and efficient, even greeting me by name when I arrived late at night. Throughout my stay, they continued to be friendly and helpful. The hotel offered many thoughtful amenities, from a spacious room with a very comfortable bed to unlimited snacks in the lobby and a nightly happy hour. These little touches made the stay enjoyable.
Andrew (10/5): Lovely quality boutique hotel. - Fantastic hotel. Great sized bed and large room - deluxe. We missed the Happy-Hour 'free flowing wine' unfortunately, but the free coffee and snacks are on the ground floor was great. Staff and service excellent. Great sized bathroom and toilet. Slightly surprised at no in-room telephone when we needed to ask for additional toilet rolls (apparently use your own mobile), but went down stairs and resolved quickly and efficiently. Lovely quality boutique hotel - and different. Immediately close to Club Street and some nice restaurants. One accommodated us at short notice and without a booking. Had a great evening.
Tiffany (10/5): Wonderful stay!! - Great experience at the Ann Siang house! We really enjoyed the free snack bar and happy hour as well as the hospitality of the staff. Only thing that was a bit annoying was the random steps to go down...and then up to our room. Otherwise, a wonderful stay!
melody (10/5): - Walkable and the coffee and snacks
Jennifer (10/5): - I love this hotel. The room was spacious . The staff is very nice and attentive. The location is super close to maxwell food court too!
Verified traveler (10/5): - Nice design, friendly staff and excellent location
Verified traveler (10/5): Clean hotel with character - We loved this hotel. The service was very friendly and we appreciated the snacks and drinks downstairs in the lobby. It is situated in a wonderful neighborhood in Singapore within walking distance to lots of restaurants and cafes. We would definitely stay here again.
Catherine (6/5): - Out of the 13 hotels I stayed in while in Southeast Asia, this was the ONLY hotel that did not provide a robe in the room. I arrived soaking wet after an afternoon downpour that soaked even the contents of my suitcase, and had to dry all my clothes (they do have a laundry facility), and had nothing to wear while I waited. I asked at the front desk and was told they didn't have any robes. A bit disappointing. This hotel looks and sounds better than it is. The location is great.
Tsz-Chiu (10/5): - We enjoyed the hospitality of the staff.
nhasbani (8/5): Charming and excellent location. Lacks warmth. - Highly recommended for its charm and location. Charming building with character, excellent location in Chinatown, close to bars and restaurants but room not noisy. Modern interior and spacious rooms and bathrooms considering it is a heritage building. It was also particularly spotless and clean and the bed super comfortable Service was good and slightly above the pure functional communication typical of Singapore. Mini bar was empty for some reason I ignore and there was no laundry bag.
988TomT (10/5): Lovely boutique hotel in Chinatown - We stayed here for a few nights stopping over in Singapore on our way home from Indochina. It is a small hotel on Ann Siang Hill in Singaoore’s China town, named after a prominent chinese businessman from the 19th century. Located convenient to the Chinese markets and the Maxwell hawkers market and two MRT stations, it proved very convenient. We had no firm plans but had not previously stayed in this part of Singapore, so enjoyed just exploring our locale, as well as a few trips further afield, easily achieved via the MRT. The room was compact but well appointed and comfortable. Fittings are first class. There is no dining room (so no breakfast) but there are some delightful cafes nearby (recommend Merci Marcel in nearby Club St) and restaurants. There is a lounge on the ground floor with a quality coffee machine with snacks (biscuits,fruit) available, and a one hour happy hour at 5:00 pm with free beer and wine. Staff are delightful: ready to arrange a 2:00 pm checkout and let us ‘hang out’ in the lounge to accommodate our late flight. The urban museum a few doors down the road in the URA centre is worth a look.
Mrssleepyzebra (10/5): Lovely boutique hotel in Chinatown - We had a lovely stay at Ann Siang house. The service was friendly and the 24 hour nibbles and beverages and cocktail hour from 5 - 6 pm was a nice touch. The rooms are a lot smaller and less luxurious than larger hotels at a similar price point, but what makes this place special aside from the small touches mentioned above, is the location. We had an amazing time exploring Chinatown - Maxwell hawker center, Ann Siang hill, Amoy street, Club Street - terrific food, culture and bar experiences!
Paul (10/5): - The Ann Siang House is located very close to China Town. There isn't a restaurant in the hotel, but the Maxwell hawker center is just a block away and has any kind of food you would ever want. There are also several restaurants near-by. A metro stop is only a five-minute walk. The staff at the hotel is very friendly and helpful. The rooms are large and very clean. The 24-hour snacks, coffee, and sodas they have in the lobby are a welcome treat. If you arrive before check-in time, the staff will hold your suitcases for you. I definitely recommend this hotel.
Graham (10/5): - Unique heritage hotel, great area, friendly helpful staff
Johann (10/5): - Fantastic customer service in a very central and convenient location. The room is comfortable and modern. Would definitely recommend
bernadetteheizelr (10/5): Beautiful boutique hotel - Had a extremely comfortable week long-stay in Ann Siang house. It is very much different from the usual hotel experience - no breakfast but considering how close it was to food centers and restaurants, this was not a problem at all. Free snacks and drinks are available 24/7, with free wine and beer at specified times. As there are only 20 rooms, it felt like staying over in someone's home rather than being an anonymous guest in a hotel. The rooms have different lay-outs. All of our rooms had a nice view of nearby shophouses. Despite being close to clubs, it was surprisingly quiet at night. There is a free launderette available, which is very helpful if you are travel for some days. They can also arrange for laundry services if you need one. The place is also easily accessible to MRT stations. The staff are extremely helpful and knowledgable about the goings on. They can direct you to the many different options close by [Maxwell, Amoy and Lau Pa Sat hawkers centers], traditional and hip coffee places, bars and restaurants. Thank you to Nicole, Nurul, Seeren and Siti, and the auntie who takes care of our room. Will definitely want to see you all again!
Alfred George (10/5): - One night Great location to walk thru China Town
Randy (10/5): - Woman run boutique hotel. Great location in heart of old Chinatown. Can easily walk to eat or shop. Snacks/dinks available 24hrs.
Lisa (10/5): - A lovely little hotel in an excellent location with great staff
Peter (8/5): - A very beautifully appointed property, with free snacks and coffee in the lobby. very well located to two hawker markets, chinatown, club street, and transport. There was a strange policy of requirement for guests of the hotel to register visitors, and a stated preference to meet them in the lobby, and conduct all conversations there, prior to 11pm. It wasn't enforced, but a kind of curfew was a strange thing to have to deal with, even as an idea.
LCM_dk (10/5): Excellent service and top location - Singapore has many good hotels, but the majority are located a little bit far off, meaning you constantly need to get a taxi or other forms of transport. We chose Ann Siang House because of its perfect location - close to the centre and main attractions - and did not regret it. You can pretty much walk anywhere in the city from there and it's a short and very easy journey to and from the airport. The hotel is not too big, so you get a more homely felling than in other larger known brands and the premises and common areas are tasteful and relaxing. They offer complimentary snacks and drinks, which is a nice gesture which came in handy several times. The room was big and comfortable. The bathroom especially was very good - comfortable and practical. The only minus was the lighting in the bedroom - some very bright lights over the bed, not particularly helpful if you want to read at night - and it was difficult to find a place to connect the hairdrier close to a mirror. But these are only minor things that do not affect our judgement of this hotel. The best though was the 5-star treatment we received from the staff - especially Firdaus and his colleague - at the reception, probably the most welcoming and helpful I've ever received anywhere. He made arrival and departure extremely smotth and comfortable for us, was always ready to assist and answer questions and was polite and friendly. I could also see he was giving the same treatment to all the guests. With this level of service and the feeling of security, comfort and location I will definitely be choosing them again for our next stop in Singapore. Luis & Alexander
363anthonyh (8/5): Good boutique hotel - Lovely boutique hotel in great location. Rooms are good size as was the bathroom. Staff very friendly. BUT the wifi is poor. Even the in room TV had bad connection so watching YouTube for example was painful. There is no restaurant. So many restaurants nearby for lunch or dinner except few places for breakfast
458bm (10/5): Excellent Stay! - Great room design. Very comfortable bed & pillows. Quality bathroom amenities. Excellent location. Great set up for the complimentary snacks & drinks. Friendly, helpful staff. Will most definitely return.
iamsadpanda (10/5): Had a Great Stay - My partner and I had an amazing experience here. We felt very welcomed and the front of house staff was exceptionally helpful and friendly. Rooms were beautiful and clean and the location of the hotel was perfect. Walking distance to tons of cool things to do. The lobby/lounge was filled with unlimited snacks and goodies. I would definitely stay here again.
AndrewSFleming (10/5): Great hotel in the heart of Chinatown near restaurants and bars - I had a great stay at this hotel - it is located extremely well in Singapore to explore Chinatown and some of the city's best restaurants and bars (check out Native!) all within walking distance or a short MRT ride away. The room was incredibly comfortable with great linen, wonderful bath products, and ample space. The entire hotel has been recently redone with wonderful quality-- the rooms and common areas are all so nice. The staff were also very friendly. Two things to note: 1) The hotel does not have a pool, and 2) they do not do a specific breakfast service every day. Although they have a 24 hour snack bar with little pre-packaged snacks like chips and crackers, I did sometimes wish they had fresh coffee, croissants, or some other "Breakfast"-like food in the mornings so you could grab and go. There are however many cafes and breakfast spots nearby (check out Plain Vanilla!), so this wasn't a big issue.
Helen (10/5): - Property was well kept and around a lot of things to do. Food was not even a block away. Hawker center was right down the street. The night market was really close by and nice to roam around in. Rooms were spacious and comfortable. Bathroom a bit small but manageable. Staff there was super nice and helpful. Definitely stay here if you want to be in the center of it all.
wangwrita (10/5): Must Stay in Singapore - Great location, close to two hawker centers and three major MRT stations. There's free snacks everyday, free cold water and sparkling water, and free wine and beer during happy hour. Also, the staff are extremely professional and courteous. I had a flight at 6am and asked for them to call me a taxi for 4am. Not only did they call me, but when I failed to go to the lobby at 3:55am they went up to check on me and remind me if I had my phone and passport. The folks are incredibly caring and kind! Also, the rooms are beautiful, comfortable and modern. The only issue is there are a few awkward spaces during the room that I am not totally sure would be accessible if you are physically disabled. For example, there is a step leading down from the escalator to some of the rooms and also a step going up to get into the hotel. I will definitely be back the next time I'm in Singapore.
Kenneth (10/5): Great location & service - Fantastic service by front desk, great location. No complaints about our stay
Kim (10/5): - Loved the character architecture
Lana (10/5): - Kimberly at reception was exceptional. She helped us in every way. Even answered questions we hadn’t even thought of. We felt so at home. The property is interesting and unique and we loved feeling like we found a hidden gem. So many delicious food options all around. Easy to take metro everywhere. I can’t wait to come back and stay here longer!
Jessica (10/5): 100% stay at this hotel! - One of the nicest hotel I have ever stayed in. The staff were extremely friendly, always on hand to help, and were just superstars. The hotel itself was clean, the room was more spacious that we thought it was going to be, and the location was ideal - right next to Maxwell Hawker market and Chinatown. I'd highly recommend this hotel.
Cynthia (8/5): - They are currently undergoing some renovation on the first floor (which did not interfere with our current stay) but the staff are very friendly and helpful and the location is in the heart of many restaurants and bars along Club Street and around the Tanjong Pagar area. Also near to Chinatown.
Clive (10/5): Ann Siang - It was a largely business trip so you want a very comfortable hotel - well placed for the city and local restaurants to eat in - it ticked all the boxes
Kevin (10/5): - Quaint rooms in a shophouse setting. Very unique.
Verified traveler (8/5): Weekender - Really nicely designed place (except for the cramped lobby). Staff were helpful. Room was great. It’s Ann Siang Hill so it’s a bit noisy outside until midnight.
Liam (8/5): - Rooms were quaint and lovely, breakfast was poor but fortunately there are plenty of alternatives within the area
James (8/5): Ann Siang we will be back - Staff was pleasant helpful and attentive. Breakfast was a disappointment would ziggurat going out of hotel or buy at nearby 7/11😞location in China Town was great4minute walk to Maxwell Hawker court, Buddhist and Hindu temples 10 minute walk subway about 15 minute walk. Room was comfortable except the mattress needs replacement. It is an old basic hotel with very limited amenities. However the location is great. Many restaurants, pubs and food stalls within easy walk.
Verified traveler (10/5): - ASH has all you want located in the middle of Chinatown with good restaurants and two markets 5 minutes away. Our exec room was a little more expensive but the bed was worth it, bathroom lovely and although on the top floor, we couldn’t hear the rooftop bar. That was open till 12 but on the down side, was very expensive, although not run by the hotel. Would stay here again.
PS (4/5): - Breakfast was terrible. Breakfast only starts at 7:30 and the staff is not ready. Hardly any choice in food and the staff does not know how to cook an omelet. And this is a restaurant/bar which is supposed to be famous at night. A hotel which i will avoid as I value my breakfast.
David (10/5): - The hotel is in the heart of chinatown and provides a luxury hotel experience for a fraction of the price and within walking distance of just about all the chinatown sites. The staff is AMAZING and the rooms are huge.
Verified traveler (8/5): - This hotel was modern, clean, comfortable and very convenient for site seeing. The staff were very friendly and helpful.
Karin (10/5): Outstanding service - This hotel excels in customer service. Each staff member we encountered during our stay went out of their way to help us and make our stay comfortable. The rooms are spacious and very clean and comfortable. We would definitely stay there again.
Verified traveler (10/5): Nice facilities - All's well. Nice ambience, room, facilities and accessibility. The suite had a small kitchen, was able to whip up a simple meal. However, the evening is slightly noisy till 12am dye to pubs and bars around the vicinity. So be prepared.
Verified traveler (6/5): - I don't recommend this place, airconditioning hard to deal with, room facilities are a downer. But it is a good budget place.
Claude (10/5): Excellent - Very good hotel
Peter (10/5): - This is our third time staying at this hotel and this is one of the reasons we keep coming back to Singapore. The staff are so helpful and friendly. The location is great. Close to China Town and MRT and hotel is unique, with great rooms and a street atmosphere you can not beat on a Friday or Saturday night as an experience. Will I come back again, YES I will because, I LOVE IT, LOVE IT and LOVE IT. Thanks again to the staff for looking after us.
Verified traveler (8/5): - nothing else to add, so making this a required field might put other reviewers off going further.
Verified traveler (10/5): - Very friendly staff. Within walking distance of the underground. Food Hall nearby if you wanted to eat cheaply. Singapore is a lovely city to visit
Leo (10/5): - We feel cared for throughout our 5 night day. The staff was always attentive. Unfortunately we experience a travelers worst enemy. Diarrhea. The staff was caring and helped stay comfortable in our space. They assisted with the local pharmacy. Called taxis when we visited the emergency room. The location of the hotel was prefect for visiting the famous food stalls and Chinatown. I cannot think of a better location to enjoy the city. My only wish is that we could have been more active and feel the joy that this hotel created.
Verified traveler (10/5): - This hotel is in a great location with many wonderful restaurants and bars located on the block and china town 2 blocks away. Hotel staff is delightful and very helpful in answering any questions. Room was like an apartment with nice finishing a and an amazing bathroom. Highly recommend
Verified traveler (10/5): - Best staff service Great little boutique hotel and staff make it great Good location to China Town s AS be MRT
Raju (10/5): Friends get together. - The hotel is amazing. Great area. Amazing rooms. Great if you enjoy an amazing boutique hotel
AJC (8/5): - Good hotel in a convenient position for the MRT. Comfortable, spacious bedroom with excellent modern bathroom. The continental breakfast offer could be improved to give better choice.
Verified traveler (10/5): - Great room (Deluxe King) with walk in shower! including safe which was useful. Complimentary breakfast. Located close to China town was great as well as a local food market for authentic cheap eats out. Walking distance to Singapore centre (even Orchard Road for the adventurous) and several MRT's.
Verified traveler (10/5): Great experience in Ann Siang House - Had a wonderful stay in Ann Siang House. Hotel was very charming & well-appointed. Staffs were very friendly & helpful & provided early check-in without being asked. Loved the vibe of the area/neighborhood. Great location with great food all around & was within walking distance to MTR stations. Good value for money. Will book again if I have the chance.
EmmyD (10/5): - Friendly, helpful staff! Great location! Nice serve-yourself breakfast with round-the-clock delicious coffee machine. We had a few latte's each day. Enjoyable, fun roof-top bar.
Verified traveler (10/5): - All of staff was very kindness, and maked me happy during stay there. Should be next time I will stay there.
Verified traveler (8/5): - A little noisy but that was too be expected. Great location and very helpful staff. Rooftop bar and pizza restaurant were very good. Please note that if you press the make up the room button after taking the room card out, it will not light the indicator up
Jo (10/5): - Great position. Beautiful rooms and huge bathroom.
Gary (10/5): Why Stay Anywhere Else? - Fabulous small hotel in the heart of Ann Siang. Service was exemplary, rooms were beautifully presented in historic house. Easy to access from metro.
Verified traveler (8/5): - The staff were amazing! So pleasant and kind. Amenities were good. We never received a welcome gift as promised in the booking. Also our handy phone never worked since it was taken off property. They tried to fix it multiple times but once we left the hotel, it didn’t work. Continental breakfast is ok but unlimited coffee makes up for it :) bed was firm. Cool roof top bar! All in all, we will stay here again.
Laima (10/5): - The hotel employees were all extremely friendly and helpful. Breakfast was wonderful, especially the European style bread, location is very convenient- overall a really nice hotel!
Wing Hung (4/5): Not the Room I booked - People who wish to book a room in Ann Siang House through Hotels.com should read this before acting. I saw Hotels.com displaying that the Culinary Studio with 2 twin beds is available. I booked a room indicating my preference with 2 twin beds in late January with full payment. My trip is in late July. Not until one day before my check in date in late July that Ann Siang House informed me that they failed to provide me the room I booked with 2 twin beds. The House claimed that my preference is a "special request" and they can't entertain that. The House even claimed that I have booked a room with King Size bed, which is not true at all. After several e-mails, Ann Siang House claimed that Hotels.com didn't notify them my preference on 2 twin beds in late January when I booked the room. Meanwhile, Ann Siang House failed to tell me what actually happened between late January and late July, the six month period before my actually trip, and up till now, the House failed to provide a reasonable, logical and acceptable explanation on this fault. After some other emails Ann Siang House finally apologised for not being able to fulfil the booking requirements made by a client six months in advance. This is what you get when you book a room at Ann Siang House through Hotels.com: the website won't transfer the details of your booking to the House ASAP, and the House would not give you what you prefer, and will only notify you one day before checking in. Be prepared!
Emma (10/5): - Great hotel in a lovely building in a fantastic location.
Karen (10/5): Great boutique hotel in the best area of Chinatow. - Perfect position for sightseeing. Maxwells food court 5 minutes away for the best local food. A big must. Hotel staff excellent as my husband fractured foot on run near hotel & lovy staff organised taxi to hospital & helped when back & when we left for airport. Had the culinary room which was perfect for us. Breakfast was ok. Room good. Bed great. Fantastic area to stay.
Verified traveler (10/5): - Central location in Chinatown. Spacious rooms, great attention detail and excellent service, friendly staff. Very bust Street, we stayed Wednesday and Thursday nights not too noisy, but noted a street sign which suggested that many bars and clubs adjacent would be open to 2am Friday and Saturday so book this hotel if you want to party to the early hours!
Verified traveler (10/5): - Great all round visit and would stay there next time I visit Singapore
Imani (6/5): - Breakfast was not very good and overall Area was too noisy.
Matt (10/5): Don’t hesitate just book! - Great stay, in extremely welcoming and would highly recommend to anyone!
Verified traveler (10/5): Quasi-perfect! - The biggest strength of this hotel: its exceptional staff. Genuinely kind, helpful, attentive, and knowledgeable about the area. An absolute pleasure. The hotel location is very good AND the rooms are fantastic. Great space, great product, great logistics (very useful washing machine). Only weakness: a very light and very limited breakfast; the management should revisit this point. Everything else is per-fect! Many thanks to the staff!
Verified traveler (10/5): - Great service. Clean well appointed rooms excellent area with easy transport and lots to see and eat
Geri (8/5): Friendly comfortable stay - Nice room, good location, complimentary cold drinks and decent breakfast options. The area is quite vibrant and well located - although the noise from nearby bars and restaurants could bother some people. Complimentary laundry was helpful. Shower in bathroom didn't drain properly and no door meant the entire room also received a shower.
Lynette (10/5): Loved my stay - Friendly staff with very helpful suggestions. Good breakfast. Very comfortable bed, clean, well appointed.
Verified traveler (10/5): - Great area close to Chinatown and hawker centres. Numerous eating places and bars/clubs in the Ann Siang area. Our room was spacious and very comfortable.
Verified traveler (10/5): - Friendly staff, clean and great location. Managed to get my former corner room. Big and roomy!
Verified traveler (10/5): - Very comfortable and even cosy. We used the hotel as a hub for travel to several nearby countries and stayed in three different rooms over the extended holiday. Each room was different but equally luxurious. The staff were friendly and helpful sorting out problems such as luggage lost by airlines and faulty SIM cards in a very competent manner.
Verified traveler (10/5): - Lovely staff, great location, spacious rooms and very good value. Complimentary Light breakfast was appreciated, as were daily water and soft drinks. I wouldn’t hesitate to recommend Ann Siang House.
Verified traveler (8/5): - The location and room was excellent. However due to the location and sound proofing of the room, you can hear exactly what the drinkers are saying downstairs and across the street via the window. The noise is pretty bad at night in the room from the surrounding.
Andrea (10/5): - The staff were friendly, helpful Andy always available. Even though the hotel is located in a "hot spot" of weekend night life, the sound proofing is so good that once you're done dancing in the street you can snuggle up in your quiet room.
Verified traveler (2/5): Sketchy Location - I was traveling for business, I wasn't there to party. That's something that's left out of a lot of the reviews. This hotel is located in the middle of what I would describe as the red-light district. As a single businesswoman traveling alone, I did not feel safe in this area. It was close to where I had to be at meetings for the week, but not worth feeling nervous leaving and returned.
Verified traveler (8/5): - This hotel is lovely and the staff is absolutely amazing. However, Friday night the noise was terrible until 1am. I had to leave a day early so I could get some sleep the night before flying back to the US. It is a great place to stay during the week, but not on the weekend.
Verified traveler (8/5): - Excellent location for MTR, restaurants, Chinatown; small, boutique hotel with very friendly young staff (a few a little inattentive to breakfast service) and modern design; very personal; would definitely stay there again when in Singapore.
Verified traveler (8/5): - There where a few things here and there that were a little off. A nice nescafe machine in the room, but no pods or cups. No signs for calling room service, which is fine, but they could have had some info on local food delivery services etc. Easily available. Also, the stairs/stairwells could be better marked and kept free of clutter. They were clearly meant as secondary options in case the elevator fails, but at least one should be up kept for regular hotel traffic. Other than that, really gorgeous old building, freshly renovated, friendly staff. I enjoyed it. Bring your ear plugs. Ann Siang Hill is a clubbing neighborhood and the bars accross the street will be playing loud music from 8pm to 2am.
Donna (10/5): All You Need / Simple and Nice - Loved our stay at Ann Siang House. We stayed 3 nights and felt very comfortable. It's a simple hotel with all that you need. We enjoyed the continental breakfast each morning. Service was terrific and everyone was very friendly. Enjoyed the karaoke bar across the street. Really enjoyed the hawker center down the way which had fantastic food. China town is just down the street. Every day I went out running in the morning. Felt so safe! Would definitely go back here.