Hotel Heritage Inn at Assi Ghat
Location: B - 3/26 - A , Shivala, Varanasi, in
Star Rating: 3 Stars
Property Type: Hotels
About this Property
River Views and Free Wi-Fi
Hotel Heritage Inn at Assi Ghat offers stunning accommodation with views of the river or the city. Enjoy the convenience of free Wi-Fi throughout the property.
Rooftop Restaurant and Hookah Bar
Indulge in traditional Benares Cuisine at Rasoi restaurant or savor Indian and Western dishes at the rooftop restaurant with breathtaking views of the River Ganges. Don't miss the experience at the hookah bar.
Convenient Services and Amenities
Experience comfort with spacious rooms equipped with modern amenities like a flat-screen TV, minibar, and safe. The hotel also offers room service, laundry facilities, and currency exchange services.
Book your stay at Hotel Heritage Inn for a memorable experience in the heart of Varanasi!
Important Information
Please note that guests arriving later than 18:00 are kindly requested to indicate this under Special Requests during booking or contact the hotel directly in advance. Hotel's contact details can be found on the booking confirmation.
Please note that the property provides pick up and drop facilities from the Airport/Railway Station/ Bus Station at an additional cost. Guests who wish to use this facility can contact the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: 12:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Offsite parking discounted rates available
- Parking
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Terrace
- Family rooms
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Tour desk
- Soundproof rooms
- Ironing service
- Car hire
- Packed lunches
- Currency exchange
- Kid meals
- Fruits
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Key card access
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Offsite parking discounted rates available
- Beach yoga on site
- Internet access
- Housekeeping on request
- Concerts/live shows
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Superior Double or Twin Room with Garden View (Evening Aarti with Boat Ride @ INR 500 Per Person)
This air-conditioned twin/double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Private entrance
- Sofa
- Tile/marble floor
- Electric kettle
- Linen
- Outdoor dining area
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Key access
- Key card access
-
Standard Double or Twin Room (Evening Aarti with Boat Ride @ INR 500 Per Person)
The rooms come equipped with a 32-inch flat-screen satellite TV, a mini-bar and a safe. They are fully air conditioned and feature an private bathroom.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Fan
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Private entrance
- Sofa
- Tile/marble floor
- Electric kettle
- Linen
- Outdoor dining area
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Key access
- Key card access
-
Family Room
This air-conditioned family room includes a flat-screen TV with cable channels, a private bathroom as well as an outdoor dining area. The unit offers 2 beds.
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Private entrance
- Electric kettle
- Linen
- Outdoor dining area
- Toilet paper
- Bottle of water
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Key access
- Key card access
-
Deluxe Double or Twin Room (Evening Aarti with Boat Ride @ INR 500 Per Person)
Featuring a royal look, the rooms come equipped with a 32-inch flat-screen satellite TV, a mini-bar and a safe. They are fully air conditioned and feature an private bathroom.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Private entrance
- Sofa
- Tile/marble floor
- Electric kettle
- Linen
- Outdoor dining area
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Key access
- Key card access
-
Executive Triple Room (Evening Aarti with Boat Ride @ INR 500 Per Person)
This air-conditioned triple room includes a flat-screen TV with cable channels, a private bathroom as well as an outdoor dining area. The unit offers 1 bed.
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Private entrance
- Sofa
- Tile/marble floor
- Electric kettle
- Linen
- Outdoor dining area
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Key access
- Key card access
-
Executive Double or Twin Room
1 Double Bed OR 2 Twin Beds
216-sq-foot soundproofed room, balcony with garden views
Internet - Free WiFi
Entertainment - LED television with premium channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and 24-hour room service
Bathroom - Private bathroom, jetted bathtub
Practical - Sofa bed, safe, and free newspaper; rollaway beds (surcharge) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Refrigerator
- Desk
- Private bathroom
- Sofa bed
- Free newspaper
- Daily housekeeping
- Jetted bathtub
- Ceiling fan
- Room service (24 hours)
- Free WiFi
- Separate bedroom
-
Heritage Double or Twin Room
1 Double Bed OR 2 Twin Beds
144-sq-foot room with city views
Internet - Free WiFi
Entertainment - LED television with premium channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and 24-hour room service
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Safe, free newspaper, and desk; rollaway beds (surcharge) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Refrigerator
- Desk
- Private bathroom
- Free newspaper
- Daily housekeeping
- Ceiling fan
- Room service (24 hours)
- Free WiFi
- Separate bedroom
-
Heritage Triple Room
1 Double Bed
216-sq-foot room with city views
Internet - Free WiFi
Entertainment - LED television with premium channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and 24-hour room service
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Safe, free newspaper, and desk; rollaway beds (surcharge) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Refrigerator
- Desk
- Private bathroom
- Free newspaper
- Daily housekeeping
- Ceiling fan
- Room service (24 hours)
- Free WiFi
- Separate bedroom
-
Club Room
1 Double Bed OR 2 Twin Beds
205 sq feet
Layout - Bedroom
Internet - Free WiFi
Entertainment - LED television with premium channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and 24-hour room service
Bathroom - Free toiletries and towels
Practical - Safe, free newspaper, and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 8 (8 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Refrigerator
- Desk
- Free newspaper
- Daily housekeeping
- Ceiling fan
- Room service (24 hours)
- Free WiFi
- Separate bedroom
-
Duplex Suite
The unit offers 2 beds.
Max Occupancy: 5 (5 Adults)
- Private bathroom
Guest Reviews
- 浩太 (7/5): - インドにしては綺麗
- Greg (9/5): -
- RUJUTA (7/5): -
- Ghanshyam (10/5): -
- Antara (10/5): Awesome stay. - The property is clean and the staff is very courteous. Vikas ji helped us with discounts for room upgrade and he was polite. Overall it was a great stay. Overall it was good.
- Sharad (1/5): Fraud - Nothing It seems some fraud. The hotel was already full although booking .com confirmed my reservation. The phone number of property is wrong as registered on the booking.com website. So it was a long harassment for my family in morning.
- Dan (9/5): -
- Subharaj (7/5): -
- Desirè (10/5): -
- agnieszka (9/5): -
- Kusum (9/5): - We stayed 3 nights in family room in Hotel Heritage. This really nice hotel with very close proximity to Assi Ghat in Banaras. The rooms are clean and very confy beds. We really liked our stay and would recommend Hotel Heritage any time.
- Bo (7/5): Good location - recommended. - Good location close to the ghats, quiet surroundings. Very nice room. During our stay the messy reception area was being renovated with workers and building material all over the place, dust and deafening noise. Once finished the "new" reception will be very nice. You need to improve your message routines and paper flow: Please only send relevant messages (no new confusing requests for pre-payment if you already have recieved what you need months ago). In the reception you need to keep better track on what (restaurant bills, laundry etc) is already paid cash and what should be paid at check-out.
- Oksana (10/5): Замечательный отель и ресторан - Были в январе 1 ночь. Расположение отеля очень удачное-до асси гат 5 минут и там вечерний аарти, также к отелю подьезжает такси и не нужно никуда нести чемоданы по узким улочкам. Предоставили трансфер, отвечали на все вопросы. Организовали лодку и могут предоставить гида и любую экскурсию. Номер чистый, просторный, горячая вода, чайник. На 5-м этаже ресторан. Я в Индии уже 7 дней и здесь ела самую вкусную еду за все время, хоть и вегетарианскую.Очень советую и ресторан и отель. Приятные, хорошие люди. Все было очень хорошо!
- Kumar (10/5): -
- Marie Jean Murat (8/5): - Easy going friendly staff
- Egor (8/5): - Расположение удобное. Ремонт, пыль. Отключали свет
- Sukanya (8/5): Decent stay at a good location. - The property is good and very well located . However there was a construction going on and it was very inconvenient. Elevator was not working and it was increasingly difficult with my mother to climb . To compensate the same they arranged a complimentary dinner for the in house guest . Rooms were clean and decent . Construction work should have been informed prior
- Avishek (7/5): Somewhat average experience for the tariff charged. - Liked the location because of its proximity to Assi Ghat. This isn't the first time I stayed at the property and I have always liked the behavior of staff in general. The room key wasn't working and spent a considerable time calling up and getting the key issue resolved, only to experience the same issue resurface. The room TV wasn't working either and had to call the reception before it was fixed.
- Astha (1/5): They are cheating on booking charges. Beware!! - They are thieves… Don’t book this hotel… they charge different from different people. No value for money.
- samanta (9/5): Great - Location, TV, fan in the balcony. Gate should have been there in the duplex. Because people below us were disturbing us. Wifi speed
- Aleksander (10/5): - Czyste pokoje Miły wystrój Dobra jakość w stosunku do ceny Koniecznie weźcie przewodnika o imieniu Manoj. Świetny angielski i doskonała wycieczka bez naganiania na prowizje u kolegów. Słabe śniadanie.
- Gautam (8/5): -
- Ganguly (1/5): Bad -
- Vengatesan (6/5): Pleasant -
- Sonu (3/5): Poor -
- Amar (7/5): Good -
- Ntin (6/5): Pleasant - Look good feel not good after paying that much
- Hitesh (7/5): Good -
- Vipul (9/5): Superb - As per location or their restaurants services As of such nothing
- Patil (5/5): Passable -
- Abhimanyu (1/5): Stay away from false listings and check your room before you check in - The location The booked room was supposed to be having a large king size bed but I was given a room with two single bed. The size was a lot uncomfortable for me.
- Juniper (8/5): Very good - The staff were very helpful and friendly. The room was neat and clean. They organised a good guide for us. We enjoyed our stay.
- Ayush (5/5): Not worthy at this price - Cleanness Parking was not available..have asked staff for help with parking but he refused
- Pavan (9/5): Superb -
- Lia (9/5): Superb -
- Arpit (8/5): Very good -
- Lenka (7/5): Good -
- Mahesh (1/5): Bad - Every thing was wrost
- Urvashi (5/5): Passable -
- Sundeep (3/5): Awful - It was okay not bad but not good Bathroom,smell,food,hygiene
- Ramadas (2/5): Very poor - Bad experience we had in this hotel. No AC, hot water supply, very poor room service
- Palrish (9/5): Overall stay was good! Will recommend for stay. - Rooms triple bed one is beautiful and as shown in images. Really not actually disliking but restaurant services need to improve as it is bit slow and very limited breakfast variety.
- Aadipta (9/5): Superb -
- Madhuja (10/5): Weekend Stay at Heritage Inn Varanasi - The Hotel room, ambience , restaurant food and other amenities were very good. All the staffs, Specially Brijesh ji were very cooperative, prompt and well behaved. Will surely be coming back here on our next trip to Varanasi.
- Priyanka (5/5): Passable - staff was humble cleanliness and room size
- Saumyapriya (8/5): Very good -
- Amit (8/5): Very good -
- Garima (7/5): Good - Food was good Rooms were very small
- Dk (8/5): Very good -
- Biswaroop (9/5): Superb -
- Dipesh (10/5): Exceptional -
- Ashi (8/5): Very good -
- Yashaswini (8/5): Good place to stay with good food - Food was excellent , we almost ate at the hotel all days. Rooms were clean . Nice staff. It’s close to Assi Ghat but not very close . 2 kms from main temple . Hotel management lack proper communication, not sure if it’s a language barrier . They did not give clear information regarding a few things .. Location is just ok , there are no good restaurants or other shopping places near the hotel ..
- Saanvi (9/5): Outstanding - Very comfortable rooms nice and clean.Dinner was very tasty.especially jhoola in room.Love it.All staffs were caring Nothing
- Saini (1/5): Over all pathetic stay and pathetic staff - I booked it for 3nights and a day prior to my checking date i got a call from manager for the confirmation regarding my booking and i told him that my booking is confirmed and I’ll be there at 4PM. On the day of my booking i again got call from hotel manager and i said I’ll be there in an hour. As soon as I reached at hotel he said theres no such booking under my name and then said u had made up the whole confirmation mail by urself. Then he said we never talked about the bookings on call, then he said we don’t have the room which I’ve booked and there’s only 1 room available for INR 5500 per night, and the bookings that i made was for INR 3800 for a night, After all this arguments he left and went to his office and was making fun with his guys and having his tea. Then i asked him to call his GM but he started mocking us and was being abusive.
- Pranav (7/5): Good -
- Sobhi (10/5): Exceptional - I spent there 3 nights, and left to catch my train but it was delayed for 1 day, so I returned back to the hotel to reserve just one night. They welcomed us, and upgraded our room without any extra fees.. it was a very respectful action especially i was traveling alone with my kids.. Really a very nice and good team and we enjoyed our staying there. None!
- Gopalswamy (10/5): Excellent stay. Would recommend this place - We had an extremely comfortable stay. The room was excellent and the food was delicious. The management of the hotel were extremely professional and took care of the itinerary of our trip. We could also see the Ganges from the terrace of the hotel.
- Shokeen (8/5): Very good -
- Manish (9/5): good n comfirtable - rooms are large n clean despite request for early check in not get the room
- Nitesh (8/5): Very good -
- Pavan (6/5): Was very good to stay in ur property was a bit crowded dew to some festivals in town all very good staff is very corrupt -
- Purvish (3/5): Poor -
- Nitin (1/5): Bad -
- Vishava (7/5): overall good - Rooms are good, have a nice view Location was in narrow street
- Ilija (8/5): Very good - It was comfortable. The restaurant above was nice The toilet can be improved
- Thapa (10/5): Exceptional -
- Govinda (10/5): Exceptional - It was brilliant. Location was great. Staff was very polite and helpful. Some renovation work was going on other than that everything was great 👍
- Lawns (10/5): Rooftop restaurant ❤️ - Hotel staff was very friendly and rooftop restaurant
- Shantam (1/5): Was humid and hot ac wasn’t working - Staff was good The bill was of 8619 but ac wasn’t working whole night since 10pm to 9 pm
- Ram (10/5): Exceptional - location and breakfast 👍👍
- Bhargavi (6/5): Pleasant -
- Partha (7/5): Good - Room was better Breakfast not included in room , Checked in waiting was for almost an hour.
- Narasimhan (7/5): Enjoyed the stay - Courteous and helpful staff Location in a narrow lane
- Narasimhan (7/5): Enjoyed the stay - Courteous and helpful staff Location in a very narrow lane
- Muthukumar (8/5): Very good - Location and staff nature Food costs too much.
- Manohar (8/5): Very good - Breakfast is ok ok type
- Subramanian (8/5): Well supported by staff - Clean rooms and supportive front desk Renovation works we’re going on and guests have to pass through construction to access lifts
- Amar (1/5): Demanded a FULL refund and delisting of the property- TERRIBLE EXPERINCE - Video of construction all over the property: https://www.youtube.com/shorts/AOvyJKiB54I Totally avoid this dump. Booking.com's description is completely false, the Hotel is not "At" Assi Ghat at all, not even within walking distance. There is construction all over, NO hot water at all, AC turned off randomly, the same dry/cold breakfast every day, dumb staff, etc.
- Nagarjuna (8/5): Very good -
- Trippietraveler (10/5): Exceptional - Everything.
- Suresh (9/5): quiet satisfied. - Good value for money. nice place to stay. Ground floor to first floor no lift fecility
- Shiv (4/5): Disappointing - Location was very close to the ghats and the temple No hot water. You have to ask again and again for hot water. Finally, they gave immersion rod for water heating. Pathetic wifi connection, hardly worked during my stay. Frequent power cuts We had to remind several times daily for room Cleaning. Inspite of this, the bed was not made.
- Atanu (3/5): Poor - TV was not functioning, AC could not cool the room.
- Richa (1/5): Pathetic. Won’t ever book or recommend this hotel to anyone. - Nothing. Location was pathetic. Bad Location, bad staff. Service was very poor. We booked a family room and we were given two tiny rooms with twin sharing beds. No housekeeping service was there. Worst stay so far.
- Shakz (6/5): Pleasant -
- Priyank (7/5): Hotel is good, - Their staff services is good..
- Manu (10/5): Peaceful and great stay, amazing view, food. - The location is excellent. I could see the Ganges view from the top floor. The rooms, the food at the restaurant at the top floor and the hospitality by the the Hotel Owner Ravi was very comforting. Would definitely give a visit next time.
- Chandrasekhar (4/5): it 3 days trip I was able complete my trip - internet connection was good bathrooms are cleaned room also clean but common space lot of construction going u can see every where raw material lying the room size very small 8 ft by 7ft and they have 6 by 6 bed hardly one feet empty space if u have multiple suitcases then no place to move restaurant is belongs to hotel a third party service is not good
- Prashant (9/5): was good stay, staff is very nice, Ashim is an excellent person with great attention. onlybtrhing on the negative side i - staff and amenities the entrance
- Garima (10/5): Exceptional -
- Ramesh (1/5): Bad - Totaly Bad experience
- Prateek (10/5): Exceptional - My parents were there for a leisure trip, they can not stop praising the staff, facilities and location, everything was phenomenal, I would like to thank the hotel for making my parents stay wonderful and taking care of them (senior citizens), i had booked it online and was worried about the facilities but the feedback from my parents was that everything is great at this hotel !!
- Lavanya (5/5): Passable - Location was very good. The rooms were neat and clean. Staff were awesome. The service was excellent. The Hotel don't have the Hot and cold water facility together. Either we get Cold water in all taps or Hot water in all taps which is pathetic. Because of this even though we woke up at 5.30 am, our tour didn't go as planned and we got delayed by one or 2 hours. We had to wait in the bathroom for the water.
- Palukuri (2/5): Very poor - fodd is not good time is not sufficiant i have veccated at 12 noon they charged 1000/- extra and they are telling our time is 11 noon
- Ghosh (9/5): Superb -
- Mithun (10/5): Exceptional -
- Trading (10/5): Exceptional -
- Adarsh (8/5): Very good -
- Megha (1/5): Bad - nothing I didn’t check in due to the hotel being extremely bad, already raised a concern on customer service chat, but no reply
Photos
