Benalla Tourist Park

Location: 115 Sydney Road, Benalla, au

Star Rating: 3 Stars

Property Type: Holiday park

About this Property

Important Information

Policies

Check-in: 02:00 PM - 09:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Family rooms
• BBQ facilities
• Fax/photocopying
• Non-smoking throughout
• Shared kitchen
• Shallow end
• Fence around pool
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• Thermometers for guests provided by property
• Television in common areas
• Free wired internet
• Access to nearby outdoor pool
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Private picnics
• Reception hall
• Exercise/lap pool
• Swimming nearby

Rooms Available

• Queen Spa Cabin

  This room has a large spa bath, kitchen and lounge area.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Sofa
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Linen
  • Dining table
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Body soap

• 2 Bedroom Queen Villa

  This villa includes a spacious kitchen, lounge area and bathroom. All linen is included.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Air conditioning
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Linen
  • Dining table
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Body soap

• 2 Bedroom Family Villa

  The villa has 2 bedrooms and 1 bathroom with a shower and free toiletries. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. This villa is air-conditioned and features a seating area with a flat-screen TV, a dining area, a wardrobe, an electric kettle, as well as a sofa. The unit has 2 beds.

  Max Occupancy: 5 (5 Adults)

  • Shower
  • TV
  • Air conditioning
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Linen
  • Dining table
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Body soap

• 2 Bedroom Cabin

  The villa features 2 bedrooms and 1 bathroom with a shower and free toiletries. Meals can be prepared in the kitchenette, which is fitted with a stovetop, a refrigerator, kitchenware and an oven. This villa is air-conditioned and has a seating area with a flat-screen TV, a dining area, a wardrobe, an electric kettle, as well as a sofa. The unit offers 2 beds.

  Max Occupancy: 5 (5 Adults)

  • Shower
  • TV
  • Air conditioning
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Sofa
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Linen
  • Dining table
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Body soap

• 1 Bedroom Villa

  The villa features 1 bedroom and 1 bathroom with a shower and free toiletries. Guests can make meals in the kitchen that is fitted with a stovetop, a refrigerator, kitchenware and a microwave. This villa is air-conditioned and has a seating area with a flat-screen TV, a dining area, a wardrobe, an electric kettle, as well as heating. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Air conditioning
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Kitchen
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Linen
  • Dining table
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Body soap

• 2 Bedroom Family Cabin

  The family room offers air conditioning, a seating area, as well as a private bathroom boasting a shower and a hairdryer. Guests can make meals in the kitchen that is fitted with a stovetop, a refrigerator, kitchenware and a microwave. This family room has a dining area, a wardrobe, a flat-screen TV and a patio. The unit has 3 beds.

  Max Occupancy: 6 (6 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Linen
  • Dining table
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Body soap

• 3 Bedroom Family Cabin

  This family suite has a large seating area as well as a kitchen, 3 bedrooms, a bathroom and a separate toilet.

  Max Occupancy: 6 (6 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Linen
  • Dining table
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Body soap

Guest Reviews

• Betty (9/5): Very friendly and helpful staff and property clean and well presented. - Well positioned, clean and good value. Nil
• Kristopher (8/5): -
• Ree No (10/5): Great -
• Eric (9/5): The accommodation was fine and had we the time we would have stayed longer - Clear instruction upon arrival about entering and leaving the property. Good level of security. Quiet. Bed was comfy and there was a plentiful supply of cooking equipment. The cabin was spacious with chairs and dining table and two couches. There was a choice of bedrooms each with a queen size bed.
• Peter (10/5): Comfortable, clean, affordable...homy. -
• Capistrano (8/5): -
• Andrew (6/5): -
• Cameron (7/5): -
• Bruce (9/5): - More flyscreens on windows especially bathroom
• Michelle (8/5): -
• David (5/5): Not real good - It was clean enough Light coming in from outside was so annoying, l ended up getting only 2 hours sleep with a long drive ahead of me. An annoying distance from town centre.
• Kim (10/5): - Excellent place to stay and good value as well.
• Martin (8/5): A great place to rest - Great stop over location
• Barbara (8/5): - It was comfortable, quiet, friendly receptionist, we had a lively time in Benalla. Thank you. It was all good
• regan (10/5): -
• .Alana. (10/5): -
• Yau (8/5): - Location and friendly staff onsite A bit late for response before check in
• Harry (7/5): -
• Jennifer (8/5): -
• Anna (5/5): Benalla a lovely spot but our cabin, below standard! - Gliding a great experience front door shutting not working unless slamming the doo bathroom door required figuring out and calling for my partner to open the door the shower tap VERY loose and difficult to adjust temperature Spa not working - sorry doesn't cut it Light over cooktop flickering Overall Not Good/ dangerous as hot water could burn , doors unreliable .
• Atsuko (6/5): - Location Cooking facility. Shower tap fell off.
• FIONA (9/5): - Friendly staff. Good cabin. Quiet.
• John (9/5): Would go back again. Unfortunate about the Tv - Very clean and well kept TV didnt work
• Harry (8/5): -
• McTier (9/5): -
• Nathan (8/5): Will stay again, suitable for my needs - Close to my need for being in benalla Parking out the front
• Phillip (7/5): Ideal for a stop over - Comfortable and clean
• Wendy (7/5): -
• Darryl & Carol (8/5): - Nice place to stay, great staff who were friendly. Great cabins and pool. Nothing.
• James (8/5): - Great staff. Comfortable and clean accommodation. A little to far to walk into town.
• KBowie77 (8/5): Great stay for a quick weekend getaway - Great location and lovely park We found the bed to be uncomfortable
• David (8/5): -
• napper (5/5): ....... - Kids liked the pool but nothing else there for them ! Wifi didn't work where the cabin was and you can't call it a spa cabin when the spa doesn't work I called after hrs but staff didn't get back to me the whole stay ,it also advertised a TV in the bedroom which had been removed !!!
• Carmel (9/5): Comforting and welcoming. - Clean salt pool. Attentive and welcoming staff. Cleanliness around grounds. Clean cabin and linen provided. Excellent amenities block. The only downfall was that the spa bath did not appear thoroughly cleaned and had rims around the bath. Also the security door did not lock with key provided. Thankyou for the clean cabin and grounds. Lovely staff. Just the spa bath not looking cleaned.
• Gary (7/5): -
• Glenn (8/5): Decent quality stay in Benalla. - Clean, comfortable accommodation, short drive to town.
• Craig (7/5): -
• Monique (8/5): - Nice and clean. Comfortable bed. Entrance a bit tricky to find.
• Jayne (9/5): Fantastic little park - This was a great little park, it was perfect for our needs
• Kimberley (10/5): -
• michelina (6/5): Unit needs updating, draft coming through window above bed - Camp kitchen very convenient Cabin very old, curtains dusty, flyscreen door closing loudly, mattress too soft,
• Daniel (10/5): - Only had the opportunity to stay 1 night
• Leigh (10/5): - Friendly, very communicative staff. Corrected issues immediately
• David (10/5): - Friendly staff, great facilities All good
• Nicola (5/5): A simple stay for those on a budget. - It was a decent price for what it was, and the cabin was as advertised. The air conditioning worked reasonably in the main area. It was very outdated, and the cooling didn’t extend to the bunk beds.
• COATES (8/5): -
• Colin (8/5): -
• Julie (8/5): - Was perfect for what we needed Nothing
• Marie (10/5): - Lovely clean park wirh pool. Close to shops and walks along river. Friendly staff and clean cabins Nothing
• Jodi (9/5): You should be able to rebook - Pretty much everything Could not rebook for same time next year.
• Peter (8/5): Comfortable place - Overnight stay. Met all my needs
• Brett (10/5): Great place to stay - Everything was clean, the air con being on before arriving on a warm day was great. Check in was easy as always I personally ran into some phone trouble late at night & couldn't access the message for the wifi password as the phone was stuck frozen on the lock screen for hours and couldn't contact family via other devices without internet. It'd be great if the wifi password was displayed somewhere in the cabins or the camp kitchen too. Other than the screen door to cabin 103 slamming all morning, everything else at the park was great as always
• Ganqin (7/5): -
• Bert (7/5): Comfortable and clean. - The queen size bed. I thought the price was reasonable for three nights. Clean and everything worked. The units are at least 25 years old and show it.
• Leonie (7/5): -
• Harbhajan (1/5): -
• Amanda (8/5): -
• REBECCA (10/5): - Nice, compact cabin with everything we needed.
• Sasha (7/5): -
• SIKORSKI (10/5): Excellent had a great time - Very clean Nothing
• Danica (8/5): Perfect for our family, would book again. - Comfy beds, clean and tidy, spacious considering it's a cabin. Room was warm when we arrived which was a bonus on a cold night. Friendly staff, easy check in and out.
• Kevin (4/5): Very disappointed - Not much at all We ended up in a cabin with around 8 garbage bins outside our front door so if you opened the door you could smell the rubbish. One ceiling light was flickering when you turned it on. And to top it off when we tried to cook a frozen meal in the microwave we could not get it out. We called the manager who came around and he could not open the microwave door so suggested we drive into tow and get McDonald’s but had already had a glass of wine so that was out of the question we then ask if there was d Domino’s he said to google it and have a good night. No offer to replace the frozen meal or the microwave oven. The thing is I did not have anything else to eat. Very poor customer service and care.
• Wendell (6/5): - Quiet location near grocery stores Stove didn't work so we were moved to another cabin. 2nd cabin wasn't as nice as the first one.
• Geri (9/5): Perfect for our three night stay over Xmas - Helen on reception was friendly and helpful N/A
• Kevin (8/5): Good getaway - I liked the staff. The pool was nice and well maintained. We felt safe and secure and it was easy to get along with other visitors. The internet was poor , was unable to connect, a TV to connect to disney or net flix would have been nice. The shower was not fun as it took a long time to get to right temperature and then it kept going hot the cold and was extremely hard to shower small children. There needs to be a shade covering at the West end of the pool as when the sun was in that part there was no shade and was impossible to take children for swim at certain times of the day. Even when the sun was up high the 2 shade sails only covered small spaces of pool and every one was huddled together to get some shade like sheep under a tree on a hot day. Second bedroom had no fan so the 2 children had to sleep on the couches to get some coolness. Small complaints but worthy of consideration.
• Lines (7/5): - AIR CON AVERAGE
• Amanda (8/5): -
• Zhanna (9/5): -
• Sanjeet (8/5): -
• MARK ASHLEY (9/5): A great Tourist Park to enjoy a short break - The park is clean and well maintained with modern facilities and a nice open air pool. The Staff are helpful and polite. The Park location is ideal for easy access to all shops and food outlets in the town just a short distance away. Nothing
• Rebecca (9/5): Great facilities and friendly staff - accommodated a late arrival with no drama! - clean rooms, well-appointed self-contained unit, easy to access town and areas of interest
• Dean (7/5): - . .
• Catherine (8/5): -
• Anna (10/5): - Easy access to the accommodation. Kids enjoyed the pool. Nice place to stay
• Prue (4/5): Unfortunately disappointed in our stay, not worth the $ - The swimming pool and bbq area The on duty manager was absolutely disturbingly rude to adults and especially children, was not happy when we told him no gas in bbq gas bottle, kids got in trouble for having fun and making noise and using floating devices. My husband had a can in the pool area and didn’t realise he could (as it said no glass in pool yard not cans!) spoke to children rudely and asked what they where doing playing outside at 7.45 pm on a summers evening. Continuely watched you like you had done something wrong. Beds extremely uncomfortable, outdated
• Jackie (1/5): - The on-duty manager was disturbingly rude, not only to adults but especially to children. He reacted angrily when we advised there was no gas in the BBQ bottle, and repeatedly reprimanded kids simply for having fun — making noise, using floating devices, and enjoying the pool. The pool was also closed before dusk on a summer evening, which was extremely disappointing. What was most upsetting was the way he spoke to disabled children, rudely questioning why they were outside playing at 7:45pm on a summer’s evening. His behaviour was inappropriate and made our family feel uncomfortable and unwelcome. We felt constantly watched, as though we were doing something wrong at all times. Ironically, while he complained about “too much Christmas rubbish” in the bins, his own cabin area outside was an absolute pigsty. Accommodation was also poor — beds were extremely uncomfortable and outdated, and the Wi-Fi did not work at all. Overall, this stay was stressful rather than relaxing. The attitude and behaviour of the manager alone would prevent us from ever returning or recommending this place to others.
• Priyanka (8/5): -
• donald (8/5): -
• Justine (10/5): Great place to feel srlf sufficient and convenient location. - Clean. Spacious. Had everything you need. I thought it was a nice place to stay. If you need food or exrra milk, reccomend to go prior to arriving. There are no shops or restaurant/cafes within walking distance. ( to my knowledge). But there is a fridge, pots and pans, crockery and utensils provided.As well as a cooktop and small oven.
• Debbie (8/5): Comfortable and helpful staff - Comfortable beds, separate bedroom for kids was great Shower sprayed water everywhere
• Natalie (7/5): - Good location and friendly staff. Cabin had a weird smell, like dirty curtains.
• Lois (8/5): Good value - Price and convenient location No shower mat provided
• Kylie (9/5): convenient overnight stop - clean and great value stopover on the way to melbourne
• Carolyn (10/5): - The staff were friendly & efficient. The facilities were clean. The camp kitchen was spacious & well equipped. Everything was fine.
• Booth (7/5): I would rate the accommodation as 3 1/2 stars. - Easy to get to and we made the most of the swimming pool. Bed was really comfortable. Cabin was fairly clean but I think it had been a while since the floor was cleaned thoroughly.
• Elly (5/5): Stop over - The grounds were neat and tidy. The cabin was old, run down, and too small for us. Air conditioning didn’t work well. Bed was too small and uncomfortable. Toilet door wouldn’t stay shut. Fly wire in outside door ripped in many places.
• Hansanand (9/5): -
• Mandy (8/5): -
• Casandra Sheme (7/5): -
• Wright (10/5): - Quiet location, great staff, and great quality for money !! We will be back. Comfy bed, perfect space and felt like home even with your own gate key.
• Tanya (10/5): Great as usual - We stay here often in both our caravan or a Cabin. We never have a complaint. Staff extremely friendly and helpful. Facilities always clean and in working order. Pool area is great. No complaints from us
• Steven (10/5): -
• Amy (7/5): -
• Ren (6/5): Disappointed with the uncomfortable & cramped bed - Location Terribly uncomfortable mattress & extremely cramped between bed & wall
• Laetitia (8/5): -
• summers (7/5): -
• Marion (10/5): - Comfy Clean
• Louise (10/5): - The bed, pillows and linen were 1st class luxury, quite unexpected in a caravan park. Everything was clean and smelt fresh and the staff were happy and friendly. An excellent stay.
• Peter (8/5): -
• Shane (10/5): - Good value. Appreciated milk, tea & coffee supplies

Photos