Ocean Gate at Hibiscus Resort
Location: 125 Ocean Hibiscus Drive, St. Augustine, Florida, 32080, St. Augustine, US
Star Rating: 4 Stars
Property Type: Condos
About this Property
Convenient Amenities:
Make use of convenient amenities, which include complimentary wireless internet access and barbecue grills. Free self parking is available onsite.
Fully Equipped Guestrooms:
Make yourself at home in one of the 18 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.
Nearby Attractions:
Explore the area with ease as attractions like Butler Beach, St. Augustine Beach, and Matanzas River are just a short distance away.
To experience these comforts and attractions, book your stay at Ocean Gate at Hibiscus Resort today.
Important Information
- Only registered guests are allowed in the guestrooms.
- The property is professionally cleaned.
- Contactless check-in and contactless check-out are available.
Policies
Check-in: 04:00 PM - anytime
Check-out: 10:00 AM
Instructions: There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 7 days before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance.
Amenities & Facilities
- Free WiFi
- Wheelchair accessible
- Smoke-free property
- Wheelchair accessible parking
- Free self parking
- Wheelchair-accessible van parking
- Wheelchair-accessible pool
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Apartment, 2 Bedrooms
2 Queen Beds and 1 Queen Sofa Bed
Balcony/patio with partial ocean views
Layout - 2 bedrooms, living room, and dining area
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Bathroom - 2 bathrooms, shower/tub combination, a hair dryer, and towels
Practical - Washer/dryer
Comfort - Climate-controlled air conditioning
Need to Know - Limited housekeeping
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Hair dryer
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Stovetop
- Toaster
- Second bathroom
- Separate dining area
- Free WiFi
- Balcony or patio
- Separate bedroom
- Blender
- Ice maker
-
Apartment, 2 Bedrooms, Ocean View
1 Queen Bed, 1 Double Bed and 1 Double Sofa Bed
Balcony/patio with ocean views
Layout - 2 bedrooms, living room, and dining area
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Bathroom - 2 bathrooms, shower/tub combination, a hair dryer, and towels
Practical - Washer/dryer
Comfort - Climate-controlled air conditioning
Need to Know - Limited housekeeping
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Hair dryer
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Stovetop
- Toaster
- Second bathroom
- Separate dining area
- Free WiFi
- Balcony or patio
- Separate bedroom
- Blender
- Ice maker
-
Studio
1 Queen Bed
Features a private balcony/patio
Layout - Separate dining area
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Washer/dryer
Comfort - Climate-controlled air conditioning
Need to Know - Limited housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Hair dryer
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Stovetop
- Toaster
- Second bathroom
- Separate dining area
- Free WiFi
- Balcony or patio
- Separate bedroom
- Blender
- Ice maker
Guest Reviews
- Robert (10/5): - Stayed here for a week with my family and we had a great time. Great location and all of the amenities we needed. Only thing missing was beach chairs but we made do.
- Thomas (10/5): - I thought I would have a partial ocean view but only a side view of the property. The screen had a photo that said partial ocean view. Maybe it should be more clear in your. photos
- Jesse (10/5): - This property is nicely designed and close to the ocean. We stayed on 3rd floor with wonderful views. Parking was convenient and online staff were very responsive to text messages. Pool and hot tub were very clean and had easy access. Highly recommend this place.
- Natacha (10/5): - Excellent place, the room was incredibly clean, spacious and the pool was super clean. I loved the place. My family and I were very pleased.
- Benjamin (2/5): - Fire alarms went off in the middle of the night. Car alarms went off in the middle of the night. Our door code was changed in the middle of the trip with no heads up. Long hike to the beach with very narrow trails and no room for passing other people on the trail. The room was clean enough, but old and outdated. No security gate entering the property. No signs to direct you to the correct building your condo was in. Outside property area is severely neglected. Stray cats hanging out everywhere.
- Allante (8/5): - Overall the stay was nice great view and walk to the beach but it was some thing so noticed around the resort that really needs some fixing and updating also in the room as well. The hot was didn’t stay hot long the hot tub was trash.
- Lexi (8/5): - We were bummed to find the heated pool was not working, without any communication from the property. The 3 flights of stairs to walk with kids and groceries is no joke. Our room was absolutely spotless. The layout was great for a multi generation trip. The clubhouse is not worth any added amenity, it smells very musty. We would surely stay again.
- Kenneth (6/5): - There were two nice balconies off the condo. Comfortable seating and beds.
Property needs a thorough cleaning though. One of the glass doors doesn’t close properly so it doesn’t lock.
All in all it was an average stay.
- Verified traveler (8/5): - Great beach location. Note: no elevator so must haul luggage up stairs….we were on the 3rd floor. No instructions for how to operate TV. Overall, quiet and nice place to stay….would stay here again.
- Mina (10/5): Bday get away! - The room was absolutely amazing! Loved how big all the rooms were everything was so clean! the beds were super comfy. The big tub in the king bed room was so nice, just wish the jets worked. Loved are stay cant wait to stay again. 10 out of 10!
- Myron (6/5): - The property advertise that it was Ocean view, which is a partial view. The pictures do no justice. The property was not as clean as it should’ve been there’s false information giving and you it’s hard to communicate with anyone for the hibiscus. The manager never contacted me back after I called three times and talked to somebody and then on top of that found bugs in my room which I did take pictures of the property smelled awful. It was decent for the price but well, not worth to stay or to be advertised as an ocean view from your room
- Luis (4/5): Will NOT be back - Out of the four TVs in our suite only one actually had cable. One did not have a remote, one only got one channel and one only local stations.
The microwave was unusable. It would trip the entire condos electric when it was used.
Were not provided with enough toilet paper or trash bags for a week. This is a huge oversight and since there is no office, there’s no way to go ask for more. Should not have had to take time away from my vacation to go buy TP and garbage bags.
Couch cushions were heavily stained. No black out curtains or any curtains on any of the windows.
Abysmal help finding the unit. The grounds very dilapidated and finding the room was near impossible. Signs showing only bottom floor numbers but not 2nd or 3rd. Took 20min to find where we were staying.
The walk to the beach is LONG and winds around three pools, a hot tub, a falling apart wooden path (broken boards, popped nails, etc)
- Jeffrey (6/5): - I304 unit was clean but air conditioning did not work. Reported it but nothing changed. Beach was quiet and peaceful highlight of the stay.
- Maria (6/5): - No ocean view as advertised
Mattress as hard as cement. Decor and appliances need upgrading as well.
- elizabeth (6/5): - The property is a great location. Close to the beach. Only negative I have to share is some amenities not available/working, and poor communication after the fact. The condo was clean, and the beds were comfortable.
- Teja (10/5): - Everything was awesome
- Krisha (8/5): - Ocean Gate Hibiscus had a great location. The beach access led to beautiful, soft white sand. We often saw dolphins just off the beach. Grocery and restaurants were less than 10 minutes away. The property itself was outdated but served its purpose in a quiet corner. We asked to extend our visit an additional day which customer service was able to accommodate. Although no one answered the phone, their response time to sent messages was quick and helpful.
- Angela (4/5): - I am sure if you get a nice condo you will be happy. However I got a dirty run down condo and couldn't even ask for a change as they don't answer their phones after 4pm.
- Carol (2/5): - The unit was really dirty. Furniture stains, old carpet, messy kitchen supplies. I don’t recommend.
- Melissa (4/5): - We booked this condo to accommodate our family of six. There were only two beds! One child had to sleep on the couch (not a pullout by the way), one child had to sleep on the cot (which would fold up when they moved just a smidge). And my other two children had to share a bed. It said this was an ocean view - it’s not! One of the hot tubs was not working and only one of three pools is heated. We came back after a long day to no water! It was shut off due to a plumbing issue in another condo. No note or anything to us that the water was being shut off. There was only two bowls to use between 6 people! The main bathroom door did not lock. TV in secondary bedroom’s volume was not working. The hardware was falling off the furniture in the secondary bedroom. There were not enough towels for six people (pool and regular). We also were not able to adjust the temperature of the rooms as the thermostat was locked so it was either too hot or too cold depending on the time of day.
- Peggy A (8/5): - We had a spacious condo with a beautiful view. Some things did not work but the management company found ways for us to get our needs met. Nice access to the beach.
- Anastasia (4/5): Will not be staying again - Unfortunately, I cannot recommend this property to anyone. I did have contact with the property manager prior to our arrival, the property manager office was very pleasant. That being said, the property was dirty, upon our arrival with hair from previous guests in both bathrooms, leftover food in the freezer, and the floors were generally dirty.
There was a paper on the refrigerator, listing the code for the beach gate although we discovered that this code was outdated when we tried to use it.
We did not receive any direction as to how we were to leave the property when we were done, so we did strip the beds and put the dirty towels in the washing machine.
Not worth the hassle.
- Alfredo (10/5): - We liked this place very much. Not only the condo was comfortable with many amenities included, but it was closed to the (beautiful) beach, restaurants, a supermarket (Publix) and a Starbucks 😀 We will definitely come back soon!
- Raymond (6/5): Disappointed overall - We were disappointed overall. The dryer in our condo wasn’t working and although reporting it, no one ever came to fix it. Our condo was very dated. Now for the plus side of our stay. The beach access was good. It was bit of a walk but not bad. The pools were good.
- Laurie (6/5): Nice little place at a reasonable price - The condo was small but it had a comfortable bed, which is my most important criterion for a place. The condition of the condo was very good but that of Ocean Hibiscus grounds was not, so thats why i gave it an average rating. The steps and woodwork on the grounds need maintenance. The beach near the property was nice and so were the pools and hottub. The owners should provide a can opener and a broom.
- Saul (10/5): - Great property at a great deal. Very close and beautiful walk to the beach. Both pools and the hot tub were clean and not packed. Our rooms were big and clean. Condo had all the amenities and some. Id stay here again for sure.
- John (10/5): Peaceful and relaxing. - Great location on Anastasia Island.
- Judith (6/5): - While apt overall was good size, clean and supplied, I reported dinging alarm in another unit 3 times and no one fixed so heard for entire 3 days. Cracked tile , and squishy subfloor in kitchen. Our bldg exterior needs upgrade, looked like property was being upgraded but not our bldg yet. Good potential if they address these items.
- Brittney (8/5): - I liked that it was right on the ocean and it’s very clean. I didn’t like that I reserved an ocean view and it wasn’t available.
- Carol (8/5): - Beautiful quite resort with beautiful pools and beach area.
- Barbara (10/5): - Great location and room was great and spacious
- Alexandra (8/5): - We enjoyed our stay and the unit was clean and all parking has a reserved space. The appliances worked but really need to be updated (the microwave and dryer were very noisy) There are several pools and hot tubs located throughout the property and while we didn't use them there seemed to be plenty of chairs and a grill. The front desk promptly answered our late check in question and getting into the unit was a breeze. Thank you for a quiet and relaxing stay.
- Lee (8/5): Shirt break in St Augustine - Visited with my family.
Apartment was comfortable and basics like dishwasher tabs, toilet rolls supplied.
Second bedroom did not have a window but my son didn’t mind.
Complex had direct beach access, pools and tennis. No bar area so bring your own. 10 minute drive into downtown St Augustine- can get traffic queue when the bridge is raised.
- Jessica (10/5): Perfect for our family!! - Our stay was amazing!! The place was clean, cozy, the beds were very comfy and there was plenty of room in the 2br apartment for our family of 5! The kitchen was fully equipped with utensils, dishes and everything you need to cook with. The dishwasher and washer and dryer, also worked great! The check in and check out were so easy. The pools, spa, and walk to the beach was great! This place was directly in front of where the sunrise was during our stay from 3/31/22-4/3/22. We will definitely be coming back!!
- Stephanie (10/5): best place to stay - This condo is worth the price sadly no ocean view but it was nice just hated walking 3 flights of stairs. It was nice a washer and dryer to use, had a jacuzzi tub which was a new experience I will be coming back with our kids when we get to chance
- Chelsea F. (10/5): Great Location! - The condo was a great size and in a fantastic location. Perfect for our extended family of five. It was clean and had the basics. The pool was right outside the door. It could’ve used a cleaning but was in pretty good shape. Direct access to the beach was perfect. The check in process was a little concerning but ended up okay.
If you reserve via VRBO, they don’t email you any instructions for checking in and it was unnerving to drive so far to just hope we would figure it out. We tried to reach them via the VRBO chat and they never responded. Finally found a phone number via a Google search and the woman who answered was very nice and super helpful! Check in process was easy, once we knew what we were getting into. A few up front instructions would’ve been nice though.
- Keri (10/5): Absolutely amazing - The condo was clean and very spacious. Decent view of the ocean. Beds were super comfortable. I will definitely be back!
- Christine (10/5): Clean oceanfront hotel. - The resort was at one time a very luxurious hotel. It is still well unkept, exceptionally clean and steps away from the beautiful oceanfront. I would definitely return.
- Duane B. (10/5): Surface cleaning was evident. Door knobs, doorways, light switches, tv remote were overlooked. - Had all the amenities you could ask for. Bedding was good. Overall, a comfortable stay.
- Barbara (10/5): - The complex is clean and and conveniently located to many restaurants and to the beaches. Very friendly and respectful staff. Our studio unit did not include a washer/dryer, but we were very happy to know there were credit card operated machines in our unit on the first floor.
- Patricia (6/5): Disappointing stay - No elevator available in 3 story building. To call the room ocean view was a joke. Shag rugs are bacteria breeding ground. No tv instruction or channel guide.
Kitchen large and well stocked. Beds comfortable. When needed, handyman arrived quickly.
- Christina (8/5): Decent stay with nice grounds. - The overall stay was good. Our room was not the most up to date and some of the things were very cheap. One of our toilets ran the entire time. Pools and grounds were nice. I believe some rooms are nicer than others so its just luck of the drawl.
- Luis Chris (10/5): - Great stay! We had a mix up upon arrival my room was not what I was expecting. Simply talked to Gayle in the office. She worked things out and gave us the room!! The property is right on the beach. (But many units sit a distance from it!). Our third floor had a beach view. Good wifi, comfy beds beautiful kitchen and a peaceful balcony with table for outdoor dining. There is a tennis court and several pools at this property. There is gated beach access but it is a trek depending on how close your unit is. Very close to shopping and good dining. The office was good about leaving my packet in a box for me since it was a late check in and they were closed. Overall I would recommend and if not happy the staff is willing to help make things right!!
- Adriana (10/5): Excellent place to stay! - Great location! Amazing views! Very convenient!
- Verified traveler (10/5): - This place is amazing, two actual bedrooms, location was great, management was amazing. Will definitely be coming back.
- Brandy (10/5): - Great stay! Will stay again!
- Marc M. (8/5): Great Property, Management Could Be Better - The condo unit was great. A full 2 bedroom/2 bathrooms with a pull out couch bed. Everything was clean and all silverware/dishes were supplied.
The only issue I had was with the check in process. The unit was ready when we arrived on property at 1pm, but the wouldn't activate the lock code until the actual check in time of 4pm. They at least let us park and hang at the beach, but would have been nice to unload the car since the room was already vacated and cleaned.
- Verified traveler (10/5): A few days in St Augustine Beach - We loved our stay there. It is a complex of a few buildings with 10-18 condos each - you have to cross the walkway over the protected dunes and you are on the beach. The beach was very wide with the low tide in the morning. Perfect for walking, running, biking. The ocean was too cold for swimming at the beginning of March. All the condos have a balcony with a table and chairs. It is an older property but everything was very clean. Good value. Publix store is a mile or so down the road. We would definitely consider coming back.
- Cathleen (6/5): A mixed bag - We had a nice view of the beach from our third floor patio- but the downside is there is no elevator! When we first came - there was a problem getting in the room but staff were helpful- I was just not happy with going up and down and up the stairs again. Nice condo but dated. There is really not closet space - bummer. A big jet tub (nice) is in the bedroom (bad). Well stocked kitchen but could have left more trash bags, dish soap for the dishwasher, toilet paper, paper towels and coffee and coffee filters (to fit the # of days we stayed). Check in is at 4 (be aware the office closes at 4!) The check out is at 10 am - which I think they should extend to at least 11 if not noon. The clubhouse is run down as is the gym. It is about as close to the beach as you can get which is nice.
- Lisa (8/5): Beach condo. - The condo was well equipped and comfortable. The shower could have been a little cleaner and they need to clean the patio drapes.
- Verified traveler (10/5): - Magic place and wonderful people, we enjoy every moment of our weekend
- MichaelSweeney (10/5): - The place was very clean and I was truly amazed on how much I loved it. Huge place, jacuzzi tub, kitchen....it was cold and rainy so I didn’t get to check out the property amenities....I’ll never go to a hotel when I can stay here....it’s right on the beach too. It was just a weekend trip. Next time, I’m planning a week trip and I’ll come back here!
- Verified traveler (10/5): - Beautiful property however there are a few outside areas that need updating.
- Verified traveler (10/5): - We LOVED our stay! The condo was well appointed and clean. The property was wonderful and beautifully landscaped. We will most definitely stay again!
- Verified traveler (10/5): - Very clean and well kept; room was spacious and modern
Photos