Sovereign Hotel

Name: Sovereign Hotel
Address: Lolwe Drive, Kisumu, ke

Location: Lolwe Drive, Kisumu, ke

Star Rating: 8.2 Stars

Property Type: Hotels

About this Property

Escape to luxury at Sovereign Hotel, where relaxation meets sophistication in Kisumu. Discover the beauty of Lake Victoria and Kenya Wildlife Impala Park just a stone's throw away.

Elegant Accommodations: Indulge in stylish rooms and suites featuring modern amenities and stunning views.

Culinary Delights: Savor delicious meals at the restaurant, unwind at the café, and enjoy refreshing drinks at the bar.

Convenience at Your Fingertips: Benefit from 24-hour service, event facilities, and secure parking for a seamless stay. Kisumu International Airport is conveniently close for easy travel arrangements.

Book your unforgettable stay at Sovereign Hotel now for an exclusive experience.

Important Information

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Policies

Check-in: 02:00 PM - 11:30 PM

Check-out: 11:00 AM

Amenities & Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Ironing service
Car hire
Massage services
Packed lunches
Currency exchange
Private check-in/check-out
Shared lounge/TV area
Shuttle service (additional charge)
Concierge service
Wheelchair accessible
Kid meals
Outdoor furniture
Coffee Shop on site
Fruits
Spa/wellness center services
Beauty Services
Manicure
Pedicure
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Key access
Food delivered to guest room
CCTV outside property
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
24-hour security
Delivered food - securely covered
Security alarm
Thermometers for guests provided by property
Key card access
Happy hour
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Snack bar/deli
Self parking (surcharge)
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Beach umbrellas
Pool sun loungers
Offsite parking discounted rates available
Internet access
Housekeeping on request
Wine release events
Reception hall
Exercise/lap pool
Japanese garden
Secured parking
Fishing nearby
Health or beauty spa nearby
Swimming nearby
Hosted evening meal (reserve)
Vegetarian menu options available
Accessible shuttle
No accessible shuttle
Accessible train station shuttle
No accessible train station shuttle

Rooms Available

Standard Double Room

Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, a tea and coffee maker, a seating area, a dining area as well as garden views. The unit offers 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Bidet
- Linen
- Dining table
- Entire unit located on ground floor
- Clothes rack
- Toilet paper
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
Panoramic Double Room, 1 King Bed, Lake View, Executive Level

1 King Bed
484-sq-foot soundproofed room, balcony with lake views

Layout - Separate sitting area
Internet - Free WiFi
Entertainment - LCD television with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding and a pillow menu
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Laptop-compatible safe, free newspaper, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - Bed sheets not available
Non-Smoking

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Bidet
- Bottle of water
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Free WiFi
- Pillow menu
- Free cribs/infant beds
- Separate bedroom
- Executive level room
- Laptop-friendly workspace
- Bed sheets not available
Deluxe Double Room, 1 King Bed, Garden View, Executive Level

1 King Bed
473-sq-foot soundproofed room, balcony with garden views

Layout - Dining area and sitting area
Internet - Free WiFi
Entertainment - LCD television with premium channels
Food & Drink - Kitchenette with coffee/tea maker and electric kettle
Sleep - Premium bedding and a pillow menu
Bathroom - Private bathroom, bathtub or shower, bathrobes, and free toiletries
Practical - Laptop-compatible safe, free newspaper, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - Bed sheets not available
Non-Smoking

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Hair dryer
- Kitchenette
- Bathrobe
- Desk
- Private bathroom
- Satellite channels
- Electric kettle
- Bidet
- Bottle of water
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Separate dining area
- Free WiFi
- Pillow menu
- Free cribs/infant beds
- Separate bedroom
- Executive level room
- Laptop-friendly workspace
- Bed sheets not available
Deluxe Double Room, 1 King Bed, Lake View

1 King Bed
474-sq-foot soundproofed room, balcony with lake views

Layout - Separate sitting area
Internet - Free WiFi
Entertainment - LCD television with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding and a pillow menu
Bathroom - Private bathroom, bathtub or shower, bathrobes, and free toiletries
Practical - Laptop-compatible safe, free newspaper, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - Bed sheets not available
Non-Smoking

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Satellite channels
- Electric kettle
- Bidet
- Bottle of water
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Free WiFi
- Pillow menu
- Free cribs/infant beds
- Separate bedroom
- Laptop-friendly workspace
- Bed sheets not available
Deluxe Double Room, 1 King Bed, Garden View, Ground Floor

1 King Bed
474-sq-foot soundproofed room, balcony with garden views

Layout - Separate sitting area
Internet - Free WiFi
Entertainment - LCD television with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding and a pillow menu
Bathroom - Private bathroom, bathtub or shower, bathrobes, and free toiletries
Practical - Laptop-compatible safe, free newspaper, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - Bed sheets not available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Satellite channels
- Electric kettle
- Bidet
- Bottle of water
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Free WiFi
- Pillow menu
- Free cribs/infant beds
- Separate bedroom
- Executive level room
- Laptop-friendly workspace
- Bed sheets not available
Standard Double Room, 1 King Bed, Garden View, Garden Area

1 King Bed
Balcony with garden views

Layout - Separate sitting area
Internet - Free WiFi
Entertainment - LCD television with premium channels
Food & Drink - Kitchenette with coffee/tea maker and electric kettle
Sleep - Premium bedding and a pillow menu
Bathroom - Private bathroom, bathtub or shower, bathrobes, and free toiletries
Practical - Laptop-compatible safe, free newspaper, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - Bed sheets not available
Non-Smoking

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Hair dryer
- Kitchenette
- Bathrobe
- Desk
- Private bathroom
- Satellite channels
- Electric kettle
- Bidet
- Bottle of water
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Free WiFi
- Pillow menu
- Free cribs/infant beds
- Separate bedroom
- Laptop-friendly workspace
- Bed sheets not available
Luxury Twin Room, 1 Bedroom, Lake View

2 King Beds
538-sq-foot soundproofed room, balcony with lake views

Layout - Separate sitting area
Internet - Free WiFi
Entertainment - LCD television with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding and a pillow menu
Bathroom - Private bathroom, bathtub or shower, bathrobes, and free toiletries
Practical - Laptop-compatible safe, free newspaper, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - Bed sheets not available
Non-Smoking

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Satellite channels
- Electric kettle
- Bidet
- Bottle of water
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Free WiFi
- Pillow menu
- Free cribs/infant beds
- Separate bedroom
- Laptop-friendly workspace
- Bed sheets not available
Deluxe Twin Room, 1 Bedroom, Garden View, Ground Floor

2 King Beds
474-sq-foot soundproofed room, balcony with garden views

Layout - Separate sitting area
Internet - Free WiFi
Entertainment - LCD television with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding and a pillow menu
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Laptop-compatible safe, free newspaper, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - Bed sheets not available
Non-Smoking

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Bidet
- Bottle of water
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Free WiFi
- Pillow menu
- Free cribs/infant beds
- Separate bedroom
- Laptop-friendly workspace
- Bed sheets not available
Deluxe Suite

The air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a bidet. Featuring a terrace with garden views, this suite also provides a mini-bar and a flat-screen TV with cable channels. The unit offers 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Bidet
- Terrace
- Linen
- Dining table
- Entire unit located on ground floor
- Clothes rack
- Toilet paper
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Lockers
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
King Room with Lake View

The spacious double room offers air conditioning, a mini-bar, a terrace with lake views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Bidet
- Terrace
- Linen
- Dining table
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Lockers
- Smoke alarm
- Fire extinguisher
- Key card access
- Window
- Single-room air conditioning for guest accommodation
Luxury Twin Room

Featuring satellite TV, air-conditioning and a balcony with views over the lake, this luxurious and spacious twin room includes a spacious lounge, writing desk and dressing table. Complete with modern amenities, the private bathroom is fitted with a shower and comes with slippers.

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Bidet
- Terrace
- Linen
- Dining table
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Lockers
- Smoke alarm
- Fire extinguisher
- Key card access
- Window
- Single-room air conditioning for guest accommodation
Double Room with Garden View

The spacious double room provides air conditioning, a mini-bar, a terrace with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Bidet
- Terrace
- Linen
- Dining table
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Lockers
- Smoke alarm
- Fire extinguisher
- Key card access
- Window
- Single-room air conditioning for guest accommodation
Executive Suite

This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a seating area as well as lake views. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Bidet
- Terrace
- Linen
- Dining table
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Lockers
- Smoke alarm
- Fire extinguisher
- Key card access
- Window
- Single-room air conditioning for guest accommodation
Deluxe Twin Room

The spacious twin room provides air conditioning, a mini-bar, a terrace with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Bidet
- Terrace
- Linen
- Dining table
- Entire unit located on ground floor
- Clothes rack
- Toilet paper
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Lockers
- Smoke alarm
- Fire extinguisher
- Key card access
- Window
- Single-room air conditioning for guest accommodation
Apartment with Lake View

This self contained apartment has a balcony, flat-screen TV and electric kettle. Please note that the apartment is located a 5-minute walk from the hotel.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Slippers
- Satellite channels
- Kitchen
- Private entrance
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Bidet
- Terrace
- Linen
- Dining table
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Single-room air conditioning for guest accommodation
Deluxe Apartment

Featuring a private entrance, this air-conditioned apartment is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bidet. The well-fitted kitchen features a stovetop, a refrigerator, kitchenware and an oven. Boasting a terrace with lake views, this apartment also offers a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Slippers
- Satellite channels
- Kitchen
- Private entrance
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Bidet
- Terrace
- Linen
- Dining table
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Single-room air conditioning for guest accommodation

Guest Reviews

Marleen (10/5): Heerlijk zwembad en een mooie kamer. - Mooie, heel grote kamer. Super zwembad. Prijs eerder aan de dure kant.
Carina (10/5): -
Dennis (8/5): I always enjoy staying here, it provides a comfortable, home-like experience. - The rooms are spacious and very comfortable. The location is ideal, set in a quiet area while still being easily accessible to many facilities within Kisumu town. The staff are generally welcoming and friendly, especially the security and front office teams. However, the restaurant staff came across as less warm, and a more friendly approach would greatly improve the overall experience. none
Claire (10/5): -
Dennis (8/5): Overall Experience: Everything was great, and the rooms were very spacious. - Reception & Service: Great reception from the moment of arrival, starting with security through to the front desk. Overall Experience: Everything was great, and the rooms were very spacious. I had an early flight and unfortunately missed breakfast.
daniel (8/5): -
Jos (9/5): Prachtige tuin en heerlijk zwembad - De vriendelijke medewerkers waren altijd bereid om te helpen en een gezellig praatje te maken. De tuin bij het zwembad is een juweeltje. De planten zijn goed verzorgd en heel mooi. Het mozaïeken zwembad is fijn en brandschoon. Niets.
Caroline (8/5): -
Beryl (8/5): Serenity by the Lake - Service, friendly and helpful staff. Quite Minor repairs, like door hinges. Which was dealt with when I raised it
Walfroy (8/5): - The location is excellent, right next to the lake. I had a very large and comfortable room with a view to the lake. The staff is very friendly and helpful. Will come back without hesitation. The hotel could certainly "afford" a better restaurant. The breakfast was generally substandard (although the coffee is excellent!). I had dinner once and was less than impressed.
Janet (8/5): Overall, I would stay here again because of the location and quiet environment. - This hotel has a great location in a very green and quiet neighborhood. I really like the location. The hotel has a nice setting and good furniture and is very pleasant. Overall he is much preferable to hotels that have noisy environments and not such a beautiful green setting. The showers were not great. Some days I did not have hot water, only lukewarm. The restaurant is OK but not great.
Rodrigo (7/5): - The staff The rate. The hotel is overrated!
Ann (9/5): A gem near Lake Victoria - Very friendly staff and good location A gym would be a good addition
Becky (7/5): Overall it was good - Love the staff and place The pool was under maintenance
Wanda (10/5): -
Yvette (9/5): Very comfortable, safe and satisfying - Breakfast was amazing! The staff was very welcoming and friendly. The location was conveniently quiet and easy to access other nearby facilities. Will definitely be back! Sometimes the WiFi was finicky, and I had to use mobile data.
Igor (8/5): Так и не поняли категорию отеля. Сколько они себе звезд присудили? См.фото -
Tollef (8/5): -
Abuto (8/5): Quality rooms, excellent staff, good breakfast - Large room with attractive furniture AC, WiFi, and hot water are generally good but tend to go off sporadically
joan (9/5): -
Velten (8/5): Immer noch eines der besten Jotels in Kisumu. Damit dies so bleibt sollten die Zimmer alsbald renoviert werden. - Die Lage ist sehr gut und das Hotel hat einen besonderen Flair. Das Personal ist wirklich hervorragend und versucht alle Wünsche zu erfüllen. Die Zimmer haben grundsätzlich einen guten Standard, leider sind sie etwas in die Jahre gekommen.
Phillip (4/5): -
Makana (7/5): -
Dennis (8/5): Great place to stay - Staff are very friendly Issues with non working air condition system
Magnus (4/5): Please fix the A/C - been there 7 -8 times, stil the same problems! Pity, its a nice place! - The hotel looks very nice. The rooms are elegant, staff are excellent: Every time I go there there are technical problems with the A/C. Under maintenance or being fixed etc. This time it was so hot that I had to sleep with the garden door open, with the dangers that poses, but fortunately there was a mosquito net.
david (1/5): This hotel cancelled my reservations days before my planned trip to Kisumu leaving me to scramble to find another place - Nothing Everything
Jelena (10/5): -
Apryl (6/5): -
sgh60 (7/5): - Das Frühstücksbuffet ist gut. Die Bar ist hübsch eingerichtet und hat ein gutes Angebot. Das Personal war hilfsbereit in allen von uns herangetragenen Anliegen. Leider war das gebuchte Superior-Zimmer nicht verfügbar und die nach der ersten Nacht angebotene Suite nur über eine Trepppe erreichbar, so dass wir uns mit einem Standard-Zimmer mit Gartenblick begnügen mussten.
Goran (8/5): -
sgh60 (7/5): -
Brenda (5/5): Think twice before you stay here - Nothing Had to change rooms 3 times. The shower flooded in one room and the shower door fell off in the other. We had to always ask for coffee cups and coffee and service in the room. The pool was under maintenance for the 10 days we were there. Unfriendly front desk staff.
Dorine (7/5): My stay generally was okay - Location, staff were good Room cleanliness has drooped
CLEMENT (10/5): Excellent. - Excellent facility..though maintenance is ongoing..it’s very well kept. Nice decor, good ambience & friendly staff..starting from the lady at the gate. N/A
Elliot (1/5): Horrible - The rooms are all Outdated and dirty
James (10/5): - We really enjoyed our stay. The hotel has very nice, helpful staff and a great character. We only wish the pool wasn't under repair as that was a key reason we chose this hotel.
Kohshi (8/5): - The hotel environment is pretty good for morning jog towards lake. Takes some time to have hot water in bath. Takes almost an hour to be served a meal at restaurant for dinner.
Colleen (10/5): - The hotel staff, rooms, food were excellent! I will definitely return
Andrew (10/5): - It was great.
Kohshi (8/5): - ビクトリア湖畔までの朝のジョギングが快適な場所で治安の心配もなく、朝食も美味しい。一方、夕食時のレストランは注文後に料理が出て来るまで毎回、約1時間ほど待たされるので、レストランのテーブルにパソコンを持って行き、仕事か何かをしながら待つのお勧めします。
Rachel (8/5): - The staff are incredible. The massage was wonderful. The pool is still under renovation after several months.
Kohshi (8/5): - The restaurant is very good! There was no water coming for taking showers in the morning….
Lillian (9/5): -
June (9/5): A superb hotel in a lovely location at a very good price. - The staff especially Elizabeth, were very welcoming. Nothing was too much trouble. The room was very good with 2 large beds for myself and my daughter. We were allowed to book in early as our flight arrived early in the morning. We were able to stay until our early evening flight. The breakfasts were very good with plenty of choice. We had some evening meals there and they were excellent. The bar area provided a lovely view of evening sunsets. It’s not far from the Impala Sanctuary - we walked there. The taxi driver, Gideon, who picked us up when we arrived, was helpful and took us to various places on other days. Sadly the swimming pool was not available.
Patrick (8/5): Great value for money - Great location and spacious rooms Nothing
Veryne (10/5): - I was just impressed by everyone’s kindness they were all kind and sweet and asked us often if we needed something I really enjoyed my stay there
Martyn (3/5): - Nice rooms nice location food ok. Pool and spa facilities put of use . No hot water and didn't bother to fix even though they were told .
Emma Zawadi (8/5): -
Paul (4/5): Good food. Nice staff declining facilities - Good Food. Nice staff. Breakfast is really good too. Styling of the hotel far far better than the modern concrete boxes offered close by. Not the room type I had booked. Down graded. I’ve stayed before so specifically booked the type. No gym available. No pool. That was badly screened off. Offered to be driven to a pool. Not convenient really after a day in work.
Guy (10/5): Exceptional -
Brenda (8/5): Very good - This is a really nice place, with such lovely staff. I stayed here for work and my son joined me. They took such wonderful care of him, when I was out for work We had hope to swim, but the pool was under maintenance
Job (10/5): - Good
Eric (10/5): - We really enjoyed our stay. The internal architecture was interesting. The staff was very helpful and friendly. They were quite flexible when we needed to change our plans.
Onyango (5/5): Passable - I booked the hotel, but due to a medical emergency, I traded with my brothers who stayed under my reservation There was an accident that happened during a shower. A purely unpredictable situation. I tried to explain to the hotel that I was admitted and was fighting for my life but it all felt on deaf ears. I asked if their hotel had an accidental insurance protection of which. I was bluntly I formed that the case was an accident and I had to pay 26 thousands Kenyans shillings or else they would not release my brothers. Every plea made to resolve this issue once I was out of the hospital fell on deaf ears and I had to pay the money. I feel that this hotel doesn't care about humanity but money. There's absolutely lack of ethic and sensitivity here, unlike other hotels in Kisumu. Im disappointed.
Christopher (10/5): - The staff were amazing, very helpful and attentive. The only downside was that the pool was being repaired so we couldn’t swim. Will stay there again though.
Owiti (9/5): Enjoyed my stay. Definitely coming back. - The service: all the staff were attentive to our needs and requests. Special shout out to Roseline from housekeeping. The hotel is generally beautifully designed. The bathroom is spacious, with a huge shower with hot water. There is also a large bathroom mirror, a toilet and a bidet. Shower gel, soaps, comfy room slippers are provided. The room is huge the bed was comfortable. They provide a desk where one can work from, a make up table and mirror, and a sitting area with 2 comfy seats where you can snuggle as you watch the tv or read a book. You can make your tea/coffee in the room as a kettle is provided. A mini fridge An ironing board and an iron are provided. They also provide laundry services. Restaurant: Loved the ambience They make fresh juice when you place the order Out dinner of tilapia, ugali and local vegetables was delish😋 Breakfast had varied food items. Loved it! Nothing. Everything was perfect.
Trendell (6/5): Pleasant - Very large comfortable rooms in a good location in kisumu Pool wasn't open and the bath didn't work we asked for help to get running water this took a long time and it wasn't repaired in the end. The hotel offered us no solutions to this or apology which is a shame
Emily (8/5): Very good -
Agnes (8/5): Very good -
Mary (5/5): My stay was comfortable but marred by a few maintenance and cleanliness issues - The breakfast experience at the hotel was underwhelming. While the ambiance and service were pleasant, the selection of food left much to be desired. The options were limited, and what was available seemed to lack variety. Moreover, the food temperature was lukewarm, which detracted from the overall enjoyment of the meal. The coffee, in particular, did not meet expectations; it lacked the robust flavor one would hope for in a good cup. Improvements in both the variety of offerings and the quality of preparation would greatly enhance the breakfast experience for guests. Despite these shortcomings, the staff were attentive and courteous, providing a welcoming atmosphere that added some positivity to the dining experience While there were some aspects of the stay that were enjoyable, there were a few issues that affected my overall experience. The shower door didn’t close properly, causing water to pour onto the floor, which was quite inconvenient. Additionally, the bathroom wasn’t as clean as I had expected, and that was a bit disappointing. As for breakfast, it did not meet the standard I had hoped for. The selection was limited, and the overall quality didn’t quite match up to expectations. While the staff were friendly and accommodating, these issues made it difficult to fully enjoy my stay.
Paula (10/5): - Highly recommend!!!! Staff were excellent and so clean. Breakfast was so good. We were a group of 7 and they were so good to us. Everyone spoke excellent English. We definitely Will be back again.
Lucinda (9/5): Superb -
Wanja (9/5): Restful and just what we need for the long Madaraka Day weekend - The hotel is beautiful and the suites are large and comfortable. We loved our stay and we will be back😊
Sarah (7/5): i enjoyed my stay except the bathtub experience above - exceptional service The bathtub had pooor drainage
Clarice (8/5): Very good - The room was very spacious and comfortable. Towels were also extra clean. The check out process was rather slow and they had to share the invoice online.
Prasad (4/5): Messy infrastructure, great staff - The staff were excellent - prompt and kind. Many small things - there was no hot water in the morning, the plumbing was a mess, the main door had a problem as it was very hard to shut it, the walls were full of moulds, etc. they need to maintain their infrastructure. It did not feel apt for the charges.
Francis (7/5): Good - Excellent big room and location No hot water for several days due to broken pipe. Should have fixed the problem sooner. I do appreciate, however, that the hotel apologized and allowed me late checkout as a complimentary gesture for my cold showers
Cici (10/5): Exceptional -
Gaspard (8/5): Very good -
Paul (8/5): Good service and a comfortable friendly place to stay. - Security was good and it has an old world charm. Great spa and nice pool area. Breakfast was below average for this price range.
Magnus (7/5): Has the potential to be very good. - Location. Quiet. Relaxing lounge area. Left some IT equipment behind - got a Whatsapp informing of this. Honesty +++. First room had a leaking A/C with a wet towel on the floor. We asked for a new room and got it. Mosquitoes in room. Nets in room but poor Velcro attachments so gaps. Water takes several minutes to warm up.
Nanjala (6/5): Pleasant - The location was good and in a quiet neighbourhood. The rooms are spacious and the shower was amazing The breakfast was basic and not many options. I also had dinner there when it was buffet and it was very disappointing.
George (5/5): Peaceful and restful, just what I needed! - The staff were very warm and welcoming. The rooms were spacious and clean. Water was equally well pressured and hot at the bathroom. The plumbing works on the toilet and the sink were a little disappointing. Flow of water wasn't smooth.
Cici (10/5): Best hotel in kisumu! - Best hotel we stayed in for the last two years in western Kenya. Good quiet location, very clean and huge rooms (even a big bathtub) and excellent hot showers. Great coffee at breakfast and very pretty property with character. Will definitely be back, wish we had stayed here sooner!!
Sarah (10/5): Exceptional - clean good food efficiency
David (10/5): I liked it so much I stayed an extra night! - I enjoyed staying at the Sovereign Hotel so much I changed my plans and stayed an extra night. Facilities are excellent with a nice pool and areas to lounge about. I’ve stayed in many hundreds of hotels and can honestly say the staff here were the best ever. They were all so genuinely friendly and falling over each other to be helpful. Special mention to Celine in the restaurant. Hi Celine! I thought it was very good value. I’m sure you won’t find a better hotel in Kisumu at any price.
Rajeev (10/5): - Wish it had elevators, though
Agnes (10/5): Exceptional - The room was big and spacious and very clean. The food was delicious and staff were friendly and welcoming
Yannik (8/5): Very good -
Anita (10/5): Incredibly good value for money ! Lovely! -
Rahul (8/5): Very good -
Vera (8/5): Comfortable stay, quiet at night, clean facilities. - Great location near the lake and near WestEnd Mall. Clean facilities. My room was near the pool and it was really loud when they cleaned the pool and the music at the pool was also too loud. One of the days during breakfast, the cook making omelettes was a no show.
Chris (10/5): Exceptional - Room size was excellent. Staff very helpful. Small parking spaces.
Emmanuel (8/5): Very good -
Soular (8/5): Very good -
Marjolein (7/5): Good - The hotel is located in a quiet part of Kisumu, but still close to the center. The AC did not work all the time, it can get really hot in the room and the bathroom didn’t look very clean.
Elizabeth (7/5): Good -
Lucinda (10/5): Excellent stay and staff very friendly and helpful. This is my 3rd stay and the best. - Very clean and staff were very friendly Rooms large and well equipped Nothing
Hafsa (9/5): Worth a visit and I will always come back. - Perfect quiet location, very welcoming security and colleagues, very clean, very chic. Good breakfast Nice rooms Comfortable Beds The shower cabin had mold on the corners, you could tell it was cleaned but they didn’t have the proper cleaning materials for the corners. The pool doesn’t have a guard, it is written in a wall that isn’t easy to see, so be careful. I wish there was cold milk served at breakfast.
John (8/5): Perfect - The hotel is good and in good location, very clam and clean with good staff nothing
Mark (10/5): Week of Comfort at Sovereign Hotel, Kisumu - This is a beautiful hotel with a superb and very friendly staff. The hotel offers a restaurant, a bar, and lovely rooms that are very well maintained.
Ryan (10/5): On a once in a lifetime trip, the hotel allowed for a magical experience. - This was my first visit to Kenya, and the Sovereign Hotel was great. The staff were friendly, accommodating, and amazing! Plus, it was within walking distance of stores while having a view of the lake. That we weren’t able to stay longer. No complaints.
Anna (9/5): The friendly staff my stay even more enjoyable! - The hotel is undergoing some minor renovations and is in good condition. Location in the garden-like neighbourhood with a view to Lake Victoria were reasons I chose the hotel. Nothing worth reporting about. One feedback: It would feel nice if client was asked before changing his/her drink to another motel costly one ☺️
Anne (8/5): The rate charged is also quite steep, so the hotel has very few guests. There is need to reconsider - The location is excellent. In a quite serene place. The breakfast was excellent with a wide variety of all types of food and fruits. The AC did not work well and the room got quite warm in the night.
Sungjin (9/5): Superb -
Yaw (7/5): Nice staff ! - Location was nice. There was no power/electricity when I arrived.
Vera (7/5): Great location. I am sure I will be back to see the effect of the new renovations. - Breakfast as usual was awesome. The staff are very friendly and helpful. The room was spotlessly cleaned the whole time I was at the property. The property was very clean and tidy. In future the property should inform guests of construction or renovations that will be noisy and affect things such as electricity supply.
Oike (9/5): Superb - the staff was very friendly, facilities are clean.
Estelle (7/5): Good - The location is lovely, nice view of the lake, easy to get to and not in the busy area of town. Dinner was great. Breakfast was good - great juice, fruit and eggs to order. the hotel was being renovated and there was an issue with electricity. The power was out for a bit but finally came back with the generator. WIFI was weak and didnt stay connected.
Wayne (8/5): Very good -