Cozy M Hostel

Location: 132 Bourke Street, Sydney, au

Star Rating: 3 Stars

Property Type: Hostel/Backpacker accommodation

About this Property

Important Information

Policies

Check-in: 02:00 PM - 11:30 PM

Check-out: 10:00 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Terrace
• Express check-in/check-out
• Fax/photocopying
• Non-smoking throughout
• Private check-in/check-out
• Shared lounge/TV area
• Adult only
• Outdoor furniture
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Smoke alarms
• Physical distancing in dining areas
• CCTV outside property
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• Thermometers for guests provided by property
• Key card access
• Mobile app for room service
• Television in common areas
• Express check-in
• Free wired internet
• Internet access

Rooms Available

• Queen Room with Shared Bathroom

  This air-conditioned double room has a shared bathroom, a tiled floor, heating as well as a terrace. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Heating
  • Shared toilet
  • Tile/marble floor
  • Terrace
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Reading light
  • Earplugs
  • Privacy curtain
  • Window
  • Single-room air conditioning for guest accommodation

• City Double Room with shared bathroom

  1 Queen Bed

  Overlooking the city

  
  

  Internet - Free WiFi 25+ Mbps

  Food & Drink - Mini-fridge, electric kettle, shared/communal kitchen access, and free tea bags/instant coffee

  Sleep - Bed sheets

  Bathroom - 2 bathrooms, shower, a hair dryer, and towels

  Practical - Desk, window screens, and desk chair

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning

  Eco-friendly - Energy-saving switches

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Desk
  • Electric kettle
  • Toilet paper
  • Shampoo
  • Daily housekeeping
  • Free WiFi
  • Shared/communal kitchen access
  • Bedsheets provided
  • Free tea bags/instant coffee
  • Soap
  • Window screens
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Desk chair
  • Energy-saving switches

• Deluxe Room with Street View - with Shared Bathroom

  This air-conditioned double room has a desk, a terrace, city views and a shared bathroom. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Heating
  • Shared toilet
  • Tile/marble floor
  • Terrace
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Stefan (10/5): Great location, clean, nice breakfast and safe area. - Martina made my stay an excellent one as she recommended many places to me and even gave me insider advice my journey to Chile ! Without her the experience would have been average but people make the difference! Thank you Martina you are a star ⭐️ The code for the front door was changed and I forgot to ask another member of staff so I was left outside…
• JadeyC (9/5): -
• Alida (10/5): Awesome place, so cosy, and really good value for money - Such a cosy bright place to stay, in a great location, for a really fair price. The room and bed was so comfy. The projector in the room was an awesome bonus. Bathroom was clean and the complimentary continental breakfast was better than most. Looking forward to staying here again.
• Paula (8/5): Muy buena impresión - Habitación completa correcta y limpia. Con pica, toallas, secador. Buena ubicación. Desayuno correcto incluido aunque mejorable. Faltaría ascensor y quizás un punto de rellenar agua.
• Sander (8/5): Good stay - - Very clean facilities - Comfortable bed - Well-laid-out room - In-room projector with phone connection - Lovely warm showers - Good breakfast - Feeling safe thanks to the code you have to enter at the doors. - After a while, we lost our Wi-Fi but were allowed to move to another room that did have a good connection. - The LED lighting in the hallway did not dim at night, so if you needed to go to the toilet, the entire room was filled with bright light. My partner woke up a couple of times because of this. - The bright light from the hallway came through the cracks in the doors, meaning the room was not completely dark at night. (A sleep mask is therefore recommended). - It is noisy when others talk loudly or watch a movie with high volume. We heard another couple in the room next to us watching a loud movie at 11:15 PM. We had to say something about it ourselves because there was no staff present during the night. (Earplugs are therefore recommended). - The small shelves above the desk had decorations glued to them. Because of this, we could barely put any items on them.
• Louella (8/5): -
• Linda (9/5): Good hotel and friendly staff - The hotel is clean and the bathroom facilities are good, even whilst sharing them with other guests. The showers on the first floor were so good! It is really nice that every room has its own sink. The kitchen has everything you need and the breakfast is a nice way to start your day, and if you want you can have a chitchat with other guests. The staff is really friendly and helpful. I found the location less ideal for public transport, all the stations/bus stops were a few minutes away and we needed to transfer to get into the city centre. However, the location was perfect for the nearby parks, which is where we had to be for the half marathon so this hotel was perfect for us :-) I would book it again! Soundproofing could be a bit better, for example for the doors to the bathrooms and rooms. It didn't bother us much, as everybody in the hotel was really respectful and kind so there were no noises late at night or early in the morning.
• fernanda (9/5): Ubicación excelente y relación calidad precio 10. Volvería a quedarme aquí. - La ubicación excelente, el desayuno muy bueno. La limpieza del cuarto podría haber sido repasada ya que había harto polvo, pero en general súper bien.
• Monika (9/5): -
• Kayne (8/5): -
• Martin (9/5): -
• 榮華 (10/5): -
• Mey_s (7/5): - The room was nice but would have been great if the window and cushions were cleaner The internet was not working in my room for yhe whole stay which was a huge minus
• Jenny (8/5): Great for a short stay in Sydney - Good location and room has a projector. Breakfast of toast, cereal/yoghurt provided. Could sometimes hear other guests outside/the road
• Maarten (8/5): -
• WillDEV (10/5): -
• Erdem (8/5): Perfect for the price - Very clean, perfect and quiet location, simple design , noisy projector
• Brad (10/5): - Friendly front desk staff, answered all my questions. Free breakfast was great. Rooms were exceptionally clean. We didn't realize they were going to clean the room when we were gone. (We had left it a bit of a mess)
• Sarah (8/5): Perfect for a few days - Good location and comfy rooms Massive fruit fly infestation in kitchen
• Caroline (9/5): Great location, very helpful staff, nice old building, clean. - The location was excellent for our visits to the AGNSW and Sydney Biennale. Our room had great windows and a comfy bed and good places to eat nearby.
• Nelsoncloutier06 (10/5): -
• Karen (7/5): -
• Ellen (8/5): - The facilites and cleanliness were very good. The bathrooms, although shared, were always clean and in good condition. The breakfast had good options and sufficient supply. The room was a bit noisy - you could clearly hear the cars outside and any other guests, but it wasn't too disruptive.
• Petra (8/5): -
• Tabea (8/5): -
• Harry (7/5): Comfortable & convenient for short Sydney stay - Comfortable room, ideal location and very clean. Nothing really, but it took a very long time to get staff’s attention at desk.
• Eugénie (10/5): -
• Hsiang-Ling (9/5): -
• Lucía (7/5): -
• Suzanne (8/5): Cute neighbourhood and close to the city centre. Clean room and facilities and friendly staff - Was very comfortable and clean. I had no issues accessing the bathroom and the bathroom facilities were clean. The breakfast was pretty basic but hey it is free so cannot complain. The air conditioner made a rattling noise. Luckily it was cool so I only needed to open the window, and the window had a screen so this was fine.
• Timur Olegovich (7/5): - Расположение норм я пешком ходил полчаса до моста и театра. Завтраки стандартные для этих мест, кофе, тост и мюсли с молоком, наесться можно. Комнаты небольшие, но всё есть, даже раковина На завтраке может закончится еда, если придёшь попозже, ну, такое себе. И посуду ещё мыть надо за собой. Ванна с туалетом общие на этаж, поэтому в часы пик могут быть заняты
• Peter (1/5): Awful! - 本次我在悉尼旅游高峰期，以远高于市场正常价格预订了Cozy M Hostel共4晚，本以为在高价前提下能够获得最基础、最合格的住宿体验，结果这却是我人生中入住过体验最差、最令人失望、最无法接受的住宿，没有之一。 从入住第一晚开始，前台服务就极其糟糕，全程没有任何工作人员出面接待，仅通过门铃对讲对我进行指挥，不引导、不陪同、不提供任何基础入住服务，完全缺乏最基本的服务意识与职业素养。 入住4晚期间，我的床单、枕套自始至终没有更换过一次。工作人员每天早上仅简单铺床，却从未更换任何床品，卫生状况令人无法接受，完全不符合一家正规住宿应有的标准。 房间本身没有独立卫生间，仅提供床铺，需使用公共卫浴，这点预订时我已知悉并可以理解。但公共卫生间的卫生条件差到令人发指：淋浴间内满是飞虫、臭虫，环境肮脏不堪；马桶与淋浴区距离极近，且卫生间完全没有排风系统，只要有人使用马桶，洗澡时整个空间全是刺鼻的粪便异味，恶心到无法正常使用，严重影响居住体验。 最让人愤怒、最糟心的事情发生在我入住的最后一晚。当天早上，工作人员已经进入房间进行了打扫，但依旧只是简单铺床，既没有更换床单枕套，也没有放置任何新的毛巾。我晚上回到酒店后，因为次日需要赶早班机，才致电前台，仅要求提供两条干净毛巾用于洗澡，却遭到前台无理拒绝。 前台不仅态度恶劣，还谎称酒店规定每两天才提供一次毛巾，刻意编造规则搪塞客人。当我提出质疑后，对方依旧拒不提供服务，甚至在电话中撒谎声称自己不在酒店内，但事实是他人一直就在店内，全程欺骗、推诿客人，毫无诚信可言。 无奈之下，我自行找到店主电话并联系，澳洲籍店主态度尚可，在店主亲自致电前台后，前台才极不情愿地为我拿来了新毛巾。这种员工撒谎、态度恶劣、拒不提供基础服务、毫无责任心的行为，彻底毁掉了整个住宿体验。 总结此次入住：高价预订、无服务、卫生差、床品长期不更换、公共区域脏乱有虫、异味严重、前台撒谎推诿、服务态度恶劣。 这是一次极其糟糕、令人不适的住宿经历，我强烈不推荐任何人入住这家住宿。 I booked a 4-night stay at Cozy M Hostel during Sydney’s peak tourist season, paying a rate significantly higher than the market average. I expected at least basic, acceptable service and cleanliness for this premium price, but this turned out to be the worst accommodation experience of my life. From the first night, the front desk service was extremely poor. No staff came to greet me in person; I was only given instructions through the intercom at the door. There was no welcome, no guidance, and no help to my room—zero basic hospitality or professionalism. During my entire 4-night stay, my bed sheets and pillowcases were NEVER changed once. Staff only made the bed roughly each morning but never replaced any bedding. This level of hygiene is completely unacceptable. The room has no private bathroom—only a bed, and I understood and accepted this before booking. However, the shared bathroom conditions are horrendous: The shower area is full of flying insects and bugs; the toilet is extremely close to the shower, and there is NO ventilation at all. When someone uses the toilet, the entire shower area fills with disgusting odors. It was unbearable and unsanitary. The most upsetting incident happened on my final night. That morning, staff had already “cleaned” my room, but they only made the bed—they did NOT change the sheets or pillowcases, and did NOT leave any fresh towels. I returned to the hostel that night and called the front desk simply to ask for two clean towels, as I had an early flight the next day. Instead of helping, the front desk staff rudely refused and lied, claiming the hotel’s “policy” was to provide towels only once every two days. When I questioned this, they continued to make excuses and even lied over the phone, saying they were not inside the hostel, even though I could confirm they were on-site the entire time. I had to find the owner’s phone number and call directly.
• Felipe (3/5): - Ubicación y colchón cómodo. Baños sucios y la mala atención recibida desde nuestra llegada por una chica de rasgos Asiáticos. El horario de recepcion es muy limitado y tienes qué hacer el check out muy temprano además de que no guardan las maletas despues de las 4pm, por lo cual si tu vuelo es a las 9 o 10 de la noche tendrás que volver al hostal al mediodía para recoger tus maletas y perderás unas valiosas horas.
• nguyet (8/5): -
• Malin (10/5): Fint og rent sted - Fint rom, rent og hyggelig personalet Ingen heis, så måtte bære svære kofferter opp flere trapper
• Elodie (8/5): -
• Ben (8/5): - Good for a cheap stopover. Staff were very nice as well. The Japanese girl (Mana?) on the desk was super friendly.
• Macs (10/5): - Very clean and modern
• Kevin Christian (7/5): -
• Chloe (8/5): Perfect location. Very affordable. Can’t really go wrong - Great location- could easily walk to the gardens which took you straight to the Sydney opera house. A short walk from the station. Visited a local cafe ‘Bohäus Cafe’, which was a short walk away every morning. The walls/ doors were very thin. First night a group of girls on my floor got in at about 4 am from what seemed like a late night out. They were incredibly loud, which woke me from my sleep
• Kerstin (9/5): -
• Siu Hang (8/5): -
• Adriana (9/5): -
• Sophia (9/5): - Friendly staff, decent breakfast, clean bedding, and had an AC in the room which was the best
• Fanny (9/5): -
• Julie (7/5): -
• Fredi (10/5): Very happy - Clean Didn’t know how to work the projects
• Chr1234 (6/5): - The rooms are basic but fine. Unfortunately they say you can cancel up to 1 day before your booking. As the price came down by 50 (and later 60) dollars on their website I asked them to cancel and rebook as my booking was 2 days away. They completely ignored this email and the chaser email (all other emails had been speedily responded to)! and ultimately charged me the highest amount and refused to refund the difference, saying that I had no evidence. I of course had not thought it necessary to take a screenshot of the cheaper price. It felt like they just wanted to charge me as much as possible... Good for profits of the business, but not for customer service 😔
• Rodrigo Martín (9/5): Excelente relacion calidad-precio - La limpieza No poseen ascensor
• Jonas Bauer (8/5): -
• HanHsuan(函軒) (9/5): -
• Gutierrez (5/5): -
• Nicole (9/5): -
• Eliška (6/5): Alright stay, good for sleeping over but otherwise no other spaces - not even enough space to sit during breakfast (whic -
• Gabin (10/5): - Private and very clean. Easy access and good location Everything was perfect.
• Conchita (10/5): - Really clean
• Maria (8/5): -
• Concetta (9/5): -
• Alexandru Valentin (10/5): Very impressed - I liked the Aircon in the room and the projector, also the coffee and biscuits that they offer for free. Staff very helpful and friendly, shower and bathroom very clean, with shampoo and shower gel The only think that I would improve would be the breakfast quality and variety
• Vivien (8/5): 1、房間沒有衛浴，但有洗手檯，算方便 2、可寄放行李 3、有簡單早餐，但位置較少 4、插座方便 有usb充電 - 離kings cross 車站走路10分鐘，附近也有超市 附近有遊民收容所，晚上有時候可以聽見咆哮聲，路上會遇到討錢的遊民
• Birgit (9/5): - Gut durchdachtes kleines Zimmer Oft zu wenig Kaffee und Essen zum Frühstück
• redondo (9/5): -
• Rachel (10/5): - A nice and more affordable find in Sydney - we really enjoyed our stay! The room was comfortable and even had a projector. The kitchen facilities were nice and clean and also had an oven and a dishwasher which isn’t always the case so we were happy with that! Also free breakfasts in the morning were great - toast and spreads, croissants and cereals to help save some money! Staff were helpful and friendly too :) Only that the toilet didn’t have its own sink so if someone was using the next door shower, you couldn’t wash your hands! Sinks in the rooms though but would be better to always be able to wash your hands straight away.
• MARIA (10/5): - Staff is friendly
• Dilmi (8/5): Easy access to sydney opera and most of city locations. Eventhough it was shared bathroom, they were clean and well kept - It was clean and convenient than expected!
• Sebastian (8/5): - Well located, great free breakfast, nice rooms Bit noisy, poor sound dampening and not many bathrooms
• Andreea (9/5): -
• Mary (8/5): -
• Tanya (9/5): -
• Paula (7/5): -
• Amalia (7/5): -
• Fiona (8/5): -
• Heather (7/5): - Clean rooms and bathrooms, can control the temperature in room Walls are paper thin, you can hear everything. Reception is only staffed 9am-4pm, making it impossible to drop off luggage before then if you have an early arrival. Also frustrating to not have anyone immediately available if you get locked out of your room.
• Minh Tuan (8/5): -
• Seoah (8/5): -
• Bence (10/5): -
• Savannah (9/5): Cozy M was a great and comfortable stay! - Cozy M was in a great location only a mile from the opera house! The breakfast and beds were magnificent as well! There is unfortunately no elevator but all is well.
• Matthew (9/5): - bed was comfortable, air conditioning worked well, bathroom and toilet worked well and everything was clean light from hallway permeates into bedroom while sleeping
• Kenza Marie (8/5): -
• Anna (8/5): - I liked the location and how clean the hostel was, the room was comfy and I liked how they had sink and hair dryer. Walking distance to the main city
• Megan (10/5): Great stay for a long weekend/couple days! Will definitely be staying here again! - Myself and my mum stayed here and we thoroughly enjoyed it. The staff here were so accommodating, they let us check in early the day we arrived, and also the day we checked out, we left our luggage in the store room, and when we arrived back to collect bags before the airport, the staff let use the bathroom, and invited us to sit and use the sitting area at the front until we were ready to go. Property is situated on a quiet street, and is about a 5 minute drive/25 minute walk into the Sydney opera house. We thought this route was also great because we seen a good few landmarks on route from the hostel to the opera house. Very clean, we only stayed for 3 nights, and the room was cleaned during our stay. The breakfast in the morning is great too, my mum is vegetarian and she really loved how we could help ourselves, with a great selection of fresh fruit, yogurt, toast, egg’s etc etc… We hired a car one of the days to go up north, and when we returned to the hostel, I completely forgot about the parking etc.. so I should have researched this a little more.
• Natascha (10/5): Amazing stay in Woolloomooloo - The rooms were superb, everything was clean and the kitchen had enough space for everything. Plus, breakfast was included. The staff was super helpful as well. Nothing. No notes.
• Patrick (9/5): -
• Ben (8/5): - Clean, comfy room with decent air con and fridge. I arrived early from the airport and they stored my bag until check in Corridors can be a little noisy and doors tend to slam shut. However i was probably a bit grumbly getting over jet lag.
• Lorraine (10/5): Very comfortable, great facilities. - Great location, very clean and comfy room. To have breakfast included was a nice extra! Better quality options for breakfast
• veronique (8/5): -
• Henry (9/5): - Location. Very clean. Cozy. N/A
• Elizabeth (9/5): -
• Leaf (9/5): -
• Tom (9/5): -
• tommaso (9/5): - Perfect staying in Sydney.
• Cheng Ying (10/5): Really cozy and comfortable place; I really enjoyed my stay here. - All property is in good condition. The curtains are a bit old, but all facilities are good.
• Mallaury (8/5): -
• Sergio (7/5): Buen hotel calidad precio - Muy bien ubicado Las puertas y ventanas son antiguas y causa que entre ruido de fuera
• SSonys (10/5): - Al great Just a Microwave was a bit disgusting The turning plate need to be clean and under it it's just too much.... All good just an electrical appliances need to clean properly Deep clean so can smell good.... That's in a kitchen. Area.... My Room was 100 % good We loved.....
• elif (9/5): -
• Valerie (10/5): Très bon rapport qualité prix, je recommande - Sa situation géographique Son petit déjeuner Rien
• Miles (9/5): -
• Anjlee (8/5): Central and cosy! - Nice place in a really great location, end of the street took you to the harbour and 15 mins from there and you were at the opera house, staff were friendly, free ear plugs and water at reception, breakfast was nice (eggs fri-sun and toast and fruits / yogurts, milk (soy and almond too) every day), didn't feel too busy nor too loud, lots of hot water, bed was really comfortable, appreciated the projector in the room and having a fridge as well as a sink. bathroom and showers cleaned everyday, great laundry facilities ($8 for a wash and a dry, which was great), communal area by the kitchen. Staff were really nice and with the location being so central and easy for buses and trains you really can't go wrong. The rooms are all clean and modern, scuffs on the walls but nothing crazy. we loved the place and will be back in a few months! n/a
• Catarina (8/5): Good stay, we will come back - Good stay, the room was very comfortable, exceeded our expectations. Early check in was accommodated. One of the best hostels in Sydney, we will come back. I know this was not hotel's fault, but we were woken up at 3am because two guys screaming outside, very close to our room. The receptionist was kind, but she didn't feel comfortable speaking in english, and most of our questions were not understood.

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