Anna's Family

Location: via silvio spaventa 18, Naples, it

Star Rating: 8.5 Stars

Property Type: Bed and breakfasts

About this Property

Policies

Check-in: 02:30 PM - 12:00 AM

Check-out: 11:30 AM

Amenities & Facilities

• Guest education on local ecosystems and culture
• Parking
• Non-smoking rooms
• Air conditioning
• Room service
• Pets allowed
• Luggage storage
• Express check-in/check-out
• Fax/photocopying
• Tour desk
• Soundproof rooms
• Currency exchange
• Non-smoking throughout
• Private check-in/check-out
• Shared lounge/TV area
• Shuttle service (additional charge)
• Concierge service
• Coffee Shop on site
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• Process in place to check health of guests
• Access to health care professionals
• 24-hour security
• Thermometers for guests provided by property
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Snack bar/deli
• Scuba diving on site
• Snorkeling on site
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Internet access
• Housekeeping on request
• Concerts/live shows
• Wine release events
• Guest education on local ecosystems and culture
• Vegetarian menu options available
• Paddle boating nearby
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Superior Double Room

  1 Double Bed OR 1 Twin Bed

  211-sq-foot soundproofed room with a balcony/patio

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV

  Food & Drink - Electric kettle and room service

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Desk and wardrobe or closet; rollaway beds (surcharge) and cribs (surcharge) available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Non-Smoking, pet friendly

  Max Occupancy: 3 (2 Adults)

  • Shower
  • TV
  • Hair dryer
  • Desk
  • Private bathroom
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Daily housekeeping
  • Room service
  • Free WiFi
  • Balcony or patio
  • Bedsheets provided

• Superior Double or Twin Room

  The spacious twin/double room features air conditioning, a tea and coffee maker, a balcony with a quiet street view as well as a private bathroom boasting a walk-in shower.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Tile/marble floor
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Pool towels
  • Chocolate or cookies
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Superior Single Room

  Providing free toiletries, this single room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. This single room features air conditioning, flat-screen TV, an inner courtyard view, as well as chocolate for guests. The unit offers 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Tile/marble floor
  • Alarm clock
  • Electric kettle
  • Bidet
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Pool towels
  • Chocolate or cookies
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Economy Double Room

  This double room has a balcony, air conditioning and tile/marble floor. It comes with a small double bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Tile/marble floor
  • Alarm clock
  • Electric kettle
  • Bidet
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Pool towels
  • Chocolate or cookies
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• Marie-Josée (9/5): -
• Marina (7/5): It was a one night and the location of the property is very convenient close to the station. - The location is perfect. The bed could be more comfortable if the mattress is replaced with a new one.
• LAKSHMI (9/5): - Everything was really good! Such a clean space and good host! Breakfast was good too! Good location!
• cyril (9/5): Très bien situé - idéalement situé, accueil très agréable et professionnel, très bon petit déjeuner copieux, et dépannage dans le couloir de l'hotel lit un peu mou, mais rien de grave.
• Vero-nika (7/5): Easy - C'è un buon ristorante gestito dall' host dove si può pranzare e cenare con del buon cibo e a prezzo modico. La posizione è ottima, la reception sempre aperta e disponibile. Nel bagno lo scarico della doccia funzionava male e il phon (di quelli vecchio stile fissati al muro) non funzionava. Ne ho chiesto gentilmente un' altro per non rimanere con i capelli bagnati ma mi hanno detto che non era possibile perché ce ne sono solo due "portatili".
• Lea (6/5): Bon emplacement si on souhaite être à côté de la gare - La localisation et l'arrivée tardive Manque de couverture pour le lit
• Munoz Cartasegna (9/5): Volveria! - Excelente ubicación! La cama fue lo mejor! Buenisimo el desayuno.
• Bikineyeva (10/5): - Расположение супер. Чисто. Отличные завтраки. Анна очень отзывчивый и теплый человек. Остановилась бы там повторно с удовольствием
• Nunzia (10/5): -
• Alex (9/5): Autentico - El trato, se esforzaron por entendernos, somos de españa, no hablan español pero te entienden, es una familia, 1y el hermano si habla español, pero no está todo el día ni todos los días, se turnan. Ginna es la persona que más tiempo está y te recibe para desayunar siempre con una enorme sonrisa, su restaurante, que también es la recepción hasta las 18:00 pm es pequeño pero si, se debe recomendar, es comida de la abuela como pone el cartel y reserva porque se llena, lo buscan para cenar y comer, su pizzas son buenísimas, en general su carta, muy contentos nos vamos y si hay oportunidad volveremos aquí. Por cierto, al salir de aquí tenemos el metro de la línea 1, los autobuses del aeropuerto, los autobuses a diferentes destinos, los trenes circunvensubianos, los trenes regionales, a una caminata de unos 15 minutos podemos llegar a la calle que corta todo, spaccanapoli. La cama, el colchón no era muy cómodo.
• Federica (9/5): -
• Ewa (10/5): -
• Cristina (9/5): - Tutto nonna Anna fantastica tutti molto disponibili..ci ritornerei
• Carles (8/5): -
• YANYAN (10/5): will be back again - Nice Anna，nice living， nice breakfast
• Jaime (8/5): Agradable estancia - La atención del personal muy buena. Una dama nos condujo hasta nuestra habitación y nos explicó cómo funcionaba todo. La cama doble era grande y cómoda. El baño era amplio y con todas las comodidades. En el pasillo exterior había un hervidor eléctrico común para los pasajeros, así como productos comestibles. El desayuno era variado, incluso con huevos revueltos. No me gustó la llegada al alojamiento. No estábamos seguros si la entrada era la que correspondía o no, ya que no existía ningún letrero con el nombre "Anna's Family". Después de largos minutos esperando, logramos entrar aprovechando que una persona abrió el portón principal para salir. Una vez que ingresamos, resulta que una de las camareras nos condujo nuevamente al exterior, hasta el restaurante contiguo, en el cual se situaba la recepción. Todo este problema se habría evitado, con tan solo habiendo puesto un letrero con el nombre del hotel a la entrada del restaurante, o bien, habiendo indicado el verdadero lugar de ingreso por whatsapp por medio de un mensaje a través de la mensajería de Booking.
• Vasileva (7/5): -
• Gianluca Caputo (10/5): Breve visita a Salerno. - Bellezza della struttura, posizione in pieno centro storico, professionalità e simpatia dall'host. Nulla.
• Alex Vitriol (8/5): Totul a fost foarte bine. - Micul dejun, a fost bun. Patul a fost confortabil, dar salteaua memory a fost putin deranjanta. Locatia foarte buna la 200 de m de gara centrala. Am cerut 2 paturi single... si am avut un sigur pat double. Am cerut early check-in care a fost confirmat si totusi nu am reusit sa ajugem in camera la ora la care s-a confirmat.
• Jose Manuel (10/5): Excelente ubicación y atención de - La atención y excelente disposición . Muy cerca de la estación de trenes Muy rico desayuno . Todo estaba muy bien
• Mauriello (8/5): -
• TOMOKO (10/5): - 駅近くなのにとても静か。 朝食が美味しい。 スタッフが皆笑顔で親切。
• Anabela (9/5): -
• Katarzyna (10/5): -
• Fabio (9/5): Vedi Napoli e poi torni. - - Colazione eccellente, ampia scelta tra prodotti di qualità. Personale sempre gentile, sorridente e disponibile. - La posizione era ottimale in quanto a pochi passi dalla metropolitana e quindi con la possibilità di raggiungere ogni destinazione con facilità e comodità. - Il letto era molto comodo e la zona silenziosa.
• ISMAR PAULO SIQUEIRA DE ANDRADE (9/5): - Atendimento. Funcionários, localização Check in poderia ser mais cedo
• Aparicio (9/5): -
• Eva (8/5): -
• Francesca (8/5): -
• Leticia (7/5): -
• Robert (6/5): Dobre miejsce dla osób, które poszukują niedrogiego lokum w dogodnej lokalizacji. - Śniadanie smaczne, ale wybór dań niewielki i co dziennie ten sam wybór. Własnej produkcji lemoniada i ciasta godne polecenia. Atutem jest ogólnodostępna "kuchenka", w której bezpłatnie można skorzystać m.in. z kawy i herbaty. Lokalizacja tuż przy placu Garibaldi i dworca głównego kolei, skąd pociągami, metrem i autobusami można wszędzie dojechać sprawia, że jest to znakomita lokalizacja. Blisko wiele restauracji. Nad bezpieczeństwem całą dobę na placu czuwają policjanci i żołnierze. Brudne ściany w pokoju oraz grzyb na suficie, który powodował nieprzyjemny zapach przy wejściu.
• Daniele (6/5): -
• roberto (10/5): Inaspettato - Struttura centrale, ambiente familiare, sempre disponibili. Come a Casa!
• laucham (8/5): - Excelente ubicación, muy buena atención de Anna y habitación cómoda. La ducha era realmente minúscula.
• Boris (9/5): - Центр города
• Giovanni Udemba (9/5): -
• Michela (9/5): A gem in Naples - The spacious room Small shower
• Kohei (7/5): -
• Zied (7/5): -
• Marga (6/5): -
• Cesar Ariel (7/5): -
• JOLANTA (8/5): Nie mam wysokich wymagań, wiec pobyt ok. Stosunek ceny do jakości dobry. - Lokalizacja. W pokoju czysto, sprzątane na żądanie, wymieniane ręczniki- be zastrzeżeń. Co ważne- możliwość zameldowania się nawet o północy, duży plus. Zgodnie z opisem, w pokoju powinien znajdować się zestaw do parzenia kawy i herbaty, ale nie było nawet czajnika czy szklanek. Po zapytaniu otrzymałam informację że można korzystać ze wspólnego pomieszczenia znajdującego się w hostelu znajdującym się po drugiej stronie klatki schodowej (wywnioskować można że to obiekt również zarządzany przez tych samych gospodarzy) śniadanie serwowane na dole w „restauracji” bardzo ubogie, kilka plasterkow wędliny i sera, nieświeże pieczywo i ciasto (babka, croissanty), kilka jabłek i śliwek - cały asortyment, ktory nie był uzupełniany, radzę przyjsc na śniadanie zaraz po otwarciu, późniejsi goście krążyli z pustymi talerzami w oczekiwaniu na dołożenie czegokolwiek. Przechowalnia bagażu dostępna, za dodatkową niewielką odpłatnością, o czym też dowiadujesz sie dopiero jak jesteś zainteresowany.
• James (8/5): - rooms and showers were fine, the owner is very nice. breakfast was just okay, the bread for instance could have been fresher and the meat and cheese was very basic.
• Luciana (9/5): -
• Stela (10/5): - Отличные соотношение/качество! Очень приветливые хозяева,отель находится прямо возле вокзала. Завтрак включен в стоимость. Все скромно, но вкусно и более чем достаточно для утра.
• Lazzaro (6/5): - Il servizio di check e check out è stato molto rapido; la struttura si trova in una posizione comodissima, vicino alla stazione centrale, alla metro e a molti ristoranti.
• IEO (9/5): -
• Rebeca (7/5): -
• Laura (10/5): -
• Antonella (8/5): -
• jose garcia (10/5): -
• Korovljev (10/5): - Hosts are amazing, it’s very close to the center. Breakfast is good and so is the coffee
• Jaume Infiesta (9/5): Buena elección - Habitación amplia, limpia con balcón. Muy practico al tener la estación cerca. Buena experiencia en general, volvería. La zona de la estación, como suele pasar en europa en general, no se sentia muy segura, especialmente de noche. Habia varios enchufes que no funcionaban.
• Laurent (9/5): - Hébergement proche de la gare et du centre historique. Lit confortable. Très bonne pizzeria des proprietaires Tout était parfait
• IOANNIS (10/5): Αριστο, το συστηνουμε ανεπιφυλακτα. - Η τοποθεσια, 200 μετρα απο το μετρο και τον σταθμο των τραινων, το ανετο διχωρο δωματιο, η καθαριοτητα, η ησυχια, το αριστο απο καθε αποψη προσωπικο, το πρωινο και η πολυ ποιοτικη κουζινα του εστιατοριου.
• Dulcinea (8/5): Meu cantinho da próxima vez em Nápoles - Localização, Café da manhã e a Nona.
• vanhoove (10/5): Comme en famille - L'accueil, la gentillesse, la disponibilité Ras
• Mireille (9/5): -
• Badreddine (8/5): -
• Eddy (5/5): - La gentillesse de la patronne L'excellent petit déjeuner Chambre un peu délabrée ,un peu vieillotte et trop chère pour la prestation .
• Zebracki (9/5): Qualità prezzo top - Staff molto gentile, posizione ottima a 2 minuti dalla stazione centrale
• Audrey (7/5): -
• Iosif (8/5): -
• 山室 (3/5): 惨め！ - 朝食がまあまあの品数、レベルだった。 不潔。滞在していて惨めな気分になった。 部屋のベランダ側の扉の鍵が壊れており修理を依頼したが、安全上問題無いと突っぱねられ、しつこく食い下がると明日修理するといいながら結局何もせず。 毎晩鏡台(不潔で顔が映らない)を扉の前に移動して気休めとした。 両替を依頼してもお向かいのカフェでやれと言われ口添えもなく、当然あっさり断れた。
• Thomas Patrick (8/5): -
• Diego (10/5): excellent stay and breakfast - Very good place, excellent stay, good breakfast, has a shared living room with coffee, tea and a refrigerator for guests. Near the station. Everything was great, just one thing to note: the shower stall is small.
• Claudio (10/5): - La atención de primera clase. Luigi y Anne llevan su negocio como familia dónde cada cliente es parte de ella. Excelente!
• aniki_kvn (10/5): -
• Karine (6/5): - Bonne situation géographique à côté de la gare centrale mais quartier sale et qui peut donner un sentiment d’insécurité le soir. Chambres convenables, salle de bain vétuste mais propre. Principal atout un bon rapport qualité prix pour une étape à Naples
• Zuzana (8/5): - This is a great place to stay if you want to be close to the train station. The room I had was spacious, quite clean and overlooked the street. I was comfortable and would definitely stay again. The breakfast was decent
• Greg (9/5): - Very warm welcome, felt like home. Room was very good value, comfortable, ideally located close to metro, trains and buses. Breakfast was great. Highly recommended. Nothing
• Tommaso (10/5): -
• Emilia (9/5): - Ogromny plus za lokazlizację, b&b znajduje się w pobliżu dworca z którego odjeżdża bezpośredni pociąg do Sorrento. Całodobowa recepcja, rodzina prowadząca to miejsce była naprawdę bardzo serdeczna i pomocna. Uznanie również dla rodzinnej restauracji znajdującej w tym samym budynku. Zajmowalismy dwa pokoje. Jeden wszystko ok, natomiast w drugim unosił się nieprzyjemny zapach wilgoci, którego nie dało się wywietrzyć.
• Vytautas (5/5): -
• Alena (9/5): -
• Adam (9/5): -
• Andrean (10/5): Exceptional - The location, very silent room, breakfast, and great staff. Ana is a very welcoming person who makes wonderful cakes.
• Kerry (4/5): Upsetting - First staff member was lovely and helpful The man we had in the morning today was very rude we had an early depart and was told we could have breakfast at 7.15 instead of 7.30 wen we arrived down he told us very rudely no breakfast even though we had paid for it we had a taxi booked for 7.30 and asked if we could at least sit down for 15mins he said NO and made us stand in the street with our cases and locked the door Shower was awful doors didn’t shut and shower spun in air wen u turned it on No extra pillows Really bad ending to a lovely trip in Italy
• Arnstein (10/5): Great - Perfect. Close to trainstation, good service, good bed, good price and they take care of your luggage after check out for only 1 euro.
• Javier (7/5): Ideal place for adventurous souls. - I liked how close it was to the train stations and areas of entertainment. If you are an adventurous person, this place is ideal for you. It's not that I did not like the place, it's just that the place is very old, my room balcony leaded to a non atractive back of the house and some beggars are always around the property and you have to pay 0.50 Euro to use the elevator. Another thing is that, if you are American, don't expect to find you typical breakfast with eggs, bacon or sausages.
• Florentia (10/5): Exceptional - Very good breakfast with variety to choose. Good coffee. Communal area for snacks/tea. Clean.
• Sylvie (10/5): Excellent séjour - Excellent séjour, accueil sympa, chambre propre avec ménage tous les jours.Literie confortable, petit déjeuner très bon, sucré, salé, gâteaux maison.L'hotel est très bien situé à côté de la gare et du métro, très bien pour partir visiter.Il y a plusieurs restaurants autour de la gare qui sont très bien.Seul bémol, une douche très petite. Nous recommandons cet hôtel tenu par des personnes très sympathiques.
• Duncan (9/5): Excellent value - Quiet, clean, comfortable. Friendly staff. Excellent location. Not luxury, but good value. The shower cubicle was very small. Thin walls
• Darina (10/5): Exceptional -
• James (9/5): Great location.close to many favorites in Napoli - Location Construction
• Masayoshi (10/5): Satisfied - Location and hospitality. Too small shower room.
• Peter (10/5): Exceptional -
• Henrik (10/5): It was a very comfortable and easy stay. - The breakfast was delicious. The room was large and with a very high ceiling. The staff was friendly and communicable. The hotel is located near the centre of the city within walking distance of the train and bus station.
• Dorota (9/5): Superb - Everything was fine, clean room, good location
• Florentia (10/5): Exceptional - Good location, nice breakfast, staff happy to help and give information. Free water, biscuits, snacks provided in a communal area.
• Farshid (10/5): - Shower water long to get warm
• luciana (8/5): - Vicina alla stazione centrale e, con una breve passeggiata, al centro. Se bisogna recarsi più lontano è cmq comoda perché vicina alla metro. Ristoranti, negozi... tutto a portata di mano. Le persone in struttura con cui mi sono interfacciata sono state tutte gentili! Il b&b dispone di un'area comune con acqua e altro a disposizione della clientela, molto importante! Struttura pulitissima, la camera con qualche piccolo intervento di manutenzione da effettuare, ma nel complesso un'ottima sistemazione!
• Kevin (4/5): Disappointing - The hotel's central location. Easy to reach from the airport. The airport bus gets you to the centre of Naples quickly and cheaply. Then it's a short, flat walk to the hotel. Breakfast was good, and the lady serving coffees was very pleasant. The room needs a makeover....more like a hostel than a hotel. The fellow on reception wasn't friendly.
• Pawel (8/5): Very good -
• Brigitte (10/5): Exceptional -
• Omer (9/5): Enjoyed the short stay with family. - Proximity to garibaldi station, old city and good selection of restaurants. Breakfast was good. Staff and breakfast host were most welcoming and helpful. Very clean and spacious rooms. Air con in 106 was not as good as the one in 104. Took a long time to just make the room slightly comfortable. Kids loved their stay in 104.
• Andrea (10/5): Un viaggio nella napoletanità, prima che a Napoli - Il nostro soggiorno è stato veramente piacevole, grazie ad Anna ed alla sua enorme disponibilità e alla sua passione nel raccontare Napoli e consigliare cosa vedere, cosa gustare, cosa scoprire. Il B&B si trova a veramente pochi passi dalla Stazione e dalla metro, e in un raggio 2 km potete trovare tantissime attrazioni turistiche e tantissima Napoli. Consigliatissimo
• Fragkou (9/5): Superb - Very nice hotel, clean , close to the station and the city centre. The people are very friendly and helpful! I suggest this hotel to my friends! When i book the hotel it was clear that there was a free taxi transfer from the airport, but when i asked for it they offered a private ride for 60 euros. I didn't take it.
• Wenfei (10/5): Exceptional - It's close to Napoli Central Station, but it's a quiet place to sleep. The breakfast was very good.
• Georgie (5/5): Bad nights sleep and Not worth the money we paid - The location was good because we needed the near the station. The staff were nice. Room was small but the bed was comfortable and the breakfast was nice. Our shower was extremely small and the water trickled out. The walls were very thin and we were kept up until early hours of the morning. People were laughing and talking outside the room for hours. They also cleaned and you could hear the mop drag across the floor. Terrible sleep.

Photos