Hotel Kokusai 21 Nagano
Location: Agata 576, Nagano, Nagano-ken, 380-0838, Nagano, JP
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Discover a haven of comfort and convenience at Hotel Kokusai 21 Nagano, your perfect getaway in the heart of Minaminagano.
Exquisite Dining Options
Indulge in a culinary journey with four exceptional restaurants and a cozy coffee shop, offering a diverse range of delectable dishes and daily buffet breakfasts from 6:30 AM to 10 AM.
Modern Amenities for Every Need
Stay connected with complimentary wired and wireless internet access. Our hotel features a 24-hour front desk, on-site laundry services, and a host of relaxing amenities, including a hair salon and gift shops.
Ideal for Events and Celebrations
Host unforgettable events in our banquet hall and conference center, equipped with meeting rooms to cater to any occasion. Experience premium services, including wedding planning, designed to make your special moments perfect.
Don’t miss the chance to elevate your stay—book your escape at Hotel Kokusai 21 Nagano now!
Important Information
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Meeting rooms
- Electric car charging station
- Free WiFi
- 24-hour front desk
- Luggage storage
- Designated smoking area
- Elevator
- Gift shops or newsstand
- Breakfast available (surcharge)
- Safe-deposit box at front desk
- Multilingual staff
- Porter/bellhop
- Meeting rooms
- Wedding services
- Free wired internet
- Conference center
- Parking (limited spaces)
- Self parking (surcharge)
- RV, bus, truck parking (surcharge)
- Electric car charging station
- Shared microwave
- Banquet hall
- Coin laundry on site
Rooms Available
-
Luxury Double Room, 1 Queen Bed, Non Smoking, Executive Level
1 Queen Bed
592-sq-foot room with city views
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with satellite channels and pay movies
Food & Drink - Electric kettle and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, a toilet with electronic bidet, and slippers
Practical - Desk
Comfort - Daily housekeeping
Accessibility - Thin carpet in room
Non-Smoking
Max Occupancy: 2 (2 Adults)
- TV
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Bottle of water
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- Toilet with electronic bidet
-
Premium Quadruple Room, City View, Executive Level
4 Large Twin Beds
592-sq-foot room with city views
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with satellite channels and pay movies
Food & Drink - Electric kettle and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, a toilet with electronic bidet, and slippers
Practical - Desk
Comfort - Daily housekeeping
Accessibility - Thin carpet in room
Non-Smoking
Max Occupancy: 4 (4 Adults)
- TV
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Bottle of water
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- Toilet with electronic bidet
-
Comfort Double Room, 1 Double Bed, Non Smoking
1 Double Bed
248 sq feet
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with satellite channels and pay movies
Food & Drink - Electric kettle and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, a toilet with electronic bidet, and slippers
Practical - Desk
Comfort - Daily housekeeping
Accessibility - Thin carpet in room
Non-Smoking
Max Occupancy: 2 (2 Adults)
- TV
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Bottle of water
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- Toilet with electronic bidet
-
Family Quadruple Room, 4 Bedrooms, Non Smoking
4 Twin Beds
431 sq feet
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with satellite channels and pay movies
Food & Drink - Electric kettle and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, a toilet with electronic bidet, and slippers
Practical - Desk
Comfort - Daily housekeeping
Accessibility - Thin carpet in room
Non-Smoking
Max Occupancy: 4 (4 Adults)
- TV
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Bottle of water
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- Toilet with electronic bidet
-
Comfort Quadruple Room
3 Twin Beds or 1 Twin Sofa Bed
549 sq feet
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with satellite channels and pay movies
Food & Drink - Electric kettle and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, a toilet with electronic bidet, and slippers
Practical - Desk
Comfort - Daily housekeeping
Accessibility - Thin carpet in room
Non-Smoking
Max Occupancy: 4 (4 Adults)
- TV
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Bottle of water
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- Toilet with electronic bidet
-
Grand Room, 4 Bedrooms, Non Smoking
4 Twin Beds
431 sq feet, located in an annex building
Layout - 2 bedrooms
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with satellite channels and pay movies
Food & Drink - Electric kettle and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, a toilet with electronic bidet, and slippers
Practical - Desk
Comfort - Daily housekeeping
Accessibility - Thin carpet in room
Non-Smoking
Max Occupancy: 4 (4 Adults)
- TV
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Bottle of water
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- Toilet with electronic bidet
-
Superior Triple Room, Non Smoking, City View
2 Twin Beds or 1 Twin Sofa Bed
334 sq feet
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with satellite channels and pay movies
Food & Drink - Electric kettle and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, a toilet with electronic bidet, and slippers
Practical - Desk
Comfort - Daily housekeeping
Accessibility - Thin carpet in room
Non-Smoking
Max Occupancy: 3 (3 Adults)
- TV
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Bottle of water
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- Toilet with electronic bidet
-
Twin Room, Non Smoking,Tower Wing
2 Twin Beds
269-sq-foot room with city views
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with satellite channels and pay movies
Food & Drink - Electric kettle and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, a toilet with electronic bidet, and slippers
Practical - Desk
Comfort - Daily housekeeping
Accessibility - Thin carpet in room
Non-Smoking
Max Occupancy: 2 (2 Adults)
- TV
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Bottle of water
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- Toilet with electronic bidet
-
Corner Twin Room Tower 31sqm
2 Large Twin Beds or 1 Twin Sofa Bed
334-sq-foot room with city views
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with satellite channels and pay movies
Food & Drink - Electric kettle and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, a toilet with electronic bidet, and slippers
Practical - Desk
Comfort - Daily housekeeping
Accessibility - Thin carpet in room
Non-Smoking
Max Occupancy: 3 (3 Adults)
- TV
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Bottle of water
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- Toilet with electronic bidet
-
Comfort Twin Room
2 Large Twin Beds
334 sq feet
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with satellite channels and pay movies
Food & Drink - Electric kettle and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, a toilet with electronic bidet, and slippers
Practical - Desk
Comfort - Daily housekeeping
Accessibility - Thin carpet in room
Non-Smoking
Max Occupancy: 2 (2 Adults)
- TV
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Bottle of water
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- Toilet with electronic bidet
-
Executive Room
2 Large Twin Beds
807-sq-foot room with city views
Layout - Bedroom, living room, and sitting area
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with satellite channels and pay movies
Food & Drink - Electric kettle and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, a toilet with electronic bidet, and slippers
Practical - Desk
Comfort - Daily housekeeping
Accessibility - Thin carpet in room
Non-Smoking
Max Occupancy: 2 (2 Adults)
- TV
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Bottle of water
- Daily housekeeping
- Separate sitting area
- Free WiFi
- Bedsheets provided
- Toilet with electronic bidet
-
Premium Studio Suite, City View, Executive Level
2 Large Twin Beds
646-sq-foot room with mountain views
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with satellite channels and pay movies
Food & Drink - Electric kettle and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, a toilet with electronic bidet, and slippers
Practical - Desk
Comfort - Daily housekeeping
Accessibility - Thin carpet in room
Non-Smoking
Max Occupancy: 2 (2 Adults)
- TV
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Bottle of water
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- Toilet with electronic bidet
-
Single Room, Non-Smoking, South Wing
1 Large Twin Bed
194 sq feet
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with satellite channels and pay movies
Food & Drink - Electric kettle and free bottled water
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower/tub combination, a toilet with electronic bidet, and slippers
Practical - Desk
Comfort - Daily housekeeping
Accessibility - Thin carpet in room
Need to Know - No cribs (infant beds) available
Non-Smoking
Max Occupancy: 1 (1 Adults)
- TV
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Bottle of water
- Daily housekeeping
- Premium bedding
- Free WiFi
- No cribs (infant beds)
- Bedsheets provided
- Toilet with electronic bidet
-
Double Room, Non-Smoking, South Wing
1 Double Bed
248.0 sq feet
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with satellite channels and pay movies
Food & Drink - Electric kettle and free bottled water
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower/tub combination, a toilet with electronic bidet, and slippers
Practical - Desk
Comfort - Daily housekeeping
Accessibility - Thin carpet in room
Need to Know - No cribs (infant beds) available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- TV
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Bottle of water
- Daily housekeeping
- Premium bedding
- Free WiFi
- No cribs (infant beds)
- Bedsheets provided
- Toilet with electronic bidet
-
Twin Room, Non-Smoking, South Wing
2 Twin Beds
248 sq feet
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with satellite channels and pay movies
Food & Drink - Electric kettle and free bottled water
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower/tub combination, a toilet with electronic bidet, and slippers
Practical - Desk
Comfort - Daily housekeeping
Accessibility - Thin carpet in room
Need to Know - No cribs (infant beds) available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- TV
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Electric kettle
- Bottle of water
- Daily housekeeping
- Premium bedding
- Free WiFi
- No cribs (infant beds)
- Bedsheets provided
- Toilet with electronic bidet
Guest Reviews
- SurreyDeedee (2/5): Terrible . Find somewhere else unless your on a coach - Poor location and the shuttle bus advertised is very limited . Large impersonal hotel appears set up for large groups . Reception was unfriendly and unhelpful . Room was ok clean but not exceptional Breakfast absolutely terrible very poor choice even the orange juice and coffee were horrible There is much better I’m sure in the area
- Go32441685942 (2/5): Terrible .. find somewhere else - Large impersonal hotel which seems to cater for large coach parties. Poor location with complimentary bus to main station but times were very limited Reception staff very poor , hardly even looked up as you passed by so unlike anywhere else in Japan Room v hot air con didn’t appear to work properly Breakfast was terrible large circular tables to suit larger parties . Orange juice and coffee almost undrinkable Much better options in the area I’m sure
- Kaori (8/5): - 朝食もメニュウーが豊富で、美味しかったです。 スタッフの対応も丁寧で下。
- Branislav (10/5): - -
- Naohiro (10/5): - 周囲にコンビニがあまり無く、少し困りました。
- Carla (10/5): - Excelente. Uma das melhores Experiências de estadia.
- Miyuri (8/5): - バスタブが汚れていた以外は、良かったです。朝食バイキングも、種類豊富で楽しかったです。
- きんや (10/5): - 部屋が広く、かつ清潔だった
- B5545RQsandram (4/5): Remote, dated, breakfast good - Room dated and smelt of cigarettes. A dehumidifier was in the room but didn't help. Dripping tap in bathroom, only stayed one night so suffered it. Wednesday night bar closed (suspect it's always closed) and absolutely nothing around it. Hotel is too far out of town so shuttle bus advertised but too infrequent and at inconvenient times. Last one back is 20.45, hardly had time for a meal. Breakfast very good, lots of choice. Hotel was booked in a package so don't know how much was paid but definitely not a 4 star hotel.
- Alaura (10/5): - My family and I really enjoyed our stay at Hotel Kokusai 21. It's a nice and big hotel and the staff were all very kind. The rooms were spacious and clean. They also offer a breakfast buffet for a fee and it's really amazing. It's not easy to find a place to eat in the morning, so having a breakfast buffet in the hotel was really great and convenient. I definitely recommend staying here if you are in Nagano.
- Kim (10/5): - Excellent front desk staff. They were patient in answering our questions about shuttle and train schedules. Our baggage was waiting in our room using a transfer service. Our room was spacious, clean and very comfortable. I highly recommend this hotel.
- Anthony (10/5): - Big rooms, convenient location, helpful staff
- Megumi (8/5): - 良かった
- Verified traveler (10/5): - For North American travellers, this hotel is much better than its rating on this site. My partner and I were in an executive level suite and I suspect that it was used for VIPs during the 1998 Olympics. Very spacious, comfortable, soaker tub and separate shower. Walking distance to restaurants, 5 minute drive to Nagano station (hotel offers free shuttle), and close to Zenkoji (temple). Beautiful property, excellent staff. Highly recommended.
- ノリコ (10/5): - 水回りは最新型ではないが部屋全体が清潔感があり良かった 長野駅までも善光寺までも歩ける距離で また利用したい
- Harumi (8/5): - 3名1部屋の対応と チェックアウト後に荷物を預かって頂けてありがたかったです。 スタッフの方の対応、朝食のブュッフェも大変よかったです。 ルームキーがカードでない事。 周辺に夜食事する所が少なかった為、評価4とさせて頂きました。
- ?? (6/5): - 良かった点 朝食が美味しかった。 スタッフの人の挨拶が良かった。フロントサービスやシャトルバスの人も親切でした。 イマイチなところ 部屋にバスタオルとパジャマがなかったので電話して持ってきてもらった。 床にゴミが落ちていた。タオル、パジャマがないのは掃除が途中だったのでしょうか?
- Patricia (2/5): - Das Hotel ist nicht nur in die Jahre gekommen sondern müsste längst renoviert werden. Wir hatten ein Zimmer in dem das Sofa dreckig und zerrissen war. Es war ein vierer Zimmer, mit zwei Rollbetten hinzugefügt. Überall lagen Haare. Das Zimmer war überhaupt nicht mehr sauber zu kriegen. Der Teppich war uralt. Auch die Bettdecken waren Uralt und mit Federn. Hygienisch absolut unmöglich!
- Culture62783787472 (10/5): Rare Quad room in Nagano - Two adults two teens stayed in a Quad room (2 singles 2 rollaway beds) in Jan 2025 for 5 nights and separate corner sofa. The hotel is huge with different wings so need to get your bearings. Nagano was our base for day trips to snow monkeys, Matsumoto, and to ski. The hotel is older (winter Olympics HQ) but was generally well maintained. Front desk staff were amazing, they had limited English but used a translator, and so friendly every time we passed and so helpful booking restaurants and forwarding luggage (note cash only and this hotel will only forward to a hotel, not the airport). We had breakfast every day which was compact but tasty (Nagano apple juice and apple jam are delicious). We had Italian in the hotel our first night, it was ok and convenient. The top floor bar had a pretty night view, fixed price for a small but well stocked self serve bar and packaged snacks. The hotel free shuttle to/from the station is convenient, but for early or late trips we just got a taxi for Y1,000. Ten minutes pleasant walk to the shopping street leading to the temple. There are only two washing machines and dryers in the hotel so they got very busy but were really useful (coins required, no coin machine but desk staff happy to change). I was initially unsure about this hotel and staying 5 nights but we really enjoyed it and would happily go back.
- Sarah (10/5): - Two adults two teens stayed in a Quad room (2 singles 2 rollaway beds) in Jan 2025 for 5 nights and separate corner sofa. The hotel is huge with different wings so need to get your bearings. Nagano was our base for day trips to snow monkeys, Matsumoto, and to ski. The hotel is older (winter Olympics HQ) but was generally well maintained. Front desk staff were amazing, they had limited English but used a translator, and so friendly every time we passed and so helpful booking restaurants and forwarding luggage (note cash only and this hotel will only forward to a hotel, not the airport). We had breakfast every day which was compact but tasty (Nagano apple juice and apple jam are delicious). We had Italian in the hotel our first night, it was ok and convenient. The top floor bar had a pretty night view, fixed price for a small but well stocked self serve bar and packaged snacks. The hotel free shuttle to/from the station is convenient, but for early or late trips we just got a taxi for Y1,000. Ten minutes pleasant walk to the shopping street leading to the temple. There are only two washing machines and dryers in the hotel so they got very busy but were really useful (coins required, no coin machine but desk staff happy to change). I was initially unsure about this hotel and staying 5 nights but we really enjoyed it and would happily go back.
- Paul W (10/5): Hotel Kokusai 21 - Our stay at Kokusai 21 was great. The staff are helpfull and accomadating. The premises is immaculately kept, Location is walking distance to Zenkoji temple and a short bus trip to Nagano station ,
- Richard (8/5): - Staff were very helpful and efficient at check in and check out.
- Mauricio (10/5): - Excelente hotel. Espaciosa habitacion. Exclenre servicio, muy amable el personal
- ゆりこ (10/5): - 部屋が広く、ゆっくり過ごせた
- Mary-Louise (10/5): - About 1 km from railway station so walkable. Room spacious and well equipped.
- ?? (10/5): - 部屋がとても広く、ベットがとても寝やすかったです。
- HIROAKI (10/5): - スタッフの方が親切でとても心地よく過ごせました。
- daniel (10/5): - traditional. staff very helpful and friendly. great accommodation and facilities. handy to all the main shopping areas and transport.
- Renato (10/5): - Comfortable and quiet. Shuttle bus for convenience. Staff was very accommodating.
- Mary Jo (10/5): - The view from the 8 th floor is wonderful. You can watch the snow cats grooming the ski areas at night
- Aaron (2/5): - One of the worst "4 star" hotels I've ever stayed at. Bad: far from station, horrible beds, dirty, outdated, filthy laundry room with only 2 machines Good: the common areas look nice?
- Susan (6/5): Big and clean room - We booked a studio suite room and the room was huge. Big vanity top with big shower area with a TV facing the bath tub so you can watch TV while you soak in the tub. Location is about 15mins walk from the shopping street and train station. Had an unpleasant encounter with a front desk lady staff when we requested for an hour extension to the check out time. I totally understand if it is their hotel's policy that no extension is allowed but it was the way she replied which I feel it's abit hostile. This same staff also doesn't greet hotel guest and we noticed she will avoid eye contact with guests. On the other hand, another lady front desk staff was very helpful when we enquired about a day trip and she ran after us as we were walking away after she realized she gave us the wrong info. The male front desk staff was also very polite and helpful.
- Dylantay (6/5): Average - Hotel is a bit dated, big hotel which had seen better years in the past. Provides open air parking w a fee of 1000 yen per night. Room is decent size but old. Bathroom is small. Not much f&b options nearby , 5-6 min drive away from nagano central station area.
- Verified traveler (10/5): - お掃除も行き届いています 長野駅行きのシャトルバスは大変便利で買い物帰りも助かりました。受付スタッフの方も仕事をこなしてましたが、あと少し気配りが出来たらなおよし。又利用したいです。
- Sakae (10/5): - 朝食がとても美味しかったです。
- Matthew (8/5): Nice hotel in good location - Nice hotel. Good location, lots to see in the area. Spacious room, cleaned daily. Very good amenities.
- Gennadi (10/5): - Really nice hotel, all facilities and friedly staff. T It takes about 21 min to walk to the hotel from Nagano station, which we did few times. But there is also free shuttle bus, which runs regularly and trip takes 8 min. Great hotel to explore Nagano and surrounding areas
- shigeki (10/5): - 施設は新しくはないが、清潔で、部屋は広くゆったりしていて、寛ぐことができた。
- John (10/5): - Great town. Great hotel with spacious room.
- Danielle (10/5): - Nice hotel with a frequent bus shuttle to the station and temple
- Danielle (10/5): - Beautiful hotel
- waiwa (10/5): - Excellent
- Jose (10/5): - The hotel has a shuttle from the train station to the hotel. Also, Mai, manager, resolved any issues we had quickly and professionally. The room was spacious and the location is close to the temple, restaurants and shops.
- katsunori (8/5): - 居心地がいい
- Rechelle (10/5): - Beautiful hotel, well appointed, friendly staff, good rooms and easy parking
- ヒサフミ (6/5): - 大浴場が無いこと以外は非常に良いホテルです。
- Vacation50587033883 (10/5): Greta value, good location, friendly staff. - The hotel is well-located for both the train station and old-town Nagano, including the famous shrines. Staff were very friendly and accommodating, and the rooms were well-equipped with amenities. We felt that the hotel was excellent value.
- julschof (8/5): Lovely restaurant. - This is a lovely hotel with friendly, helpful staff. My room was clean, quite spacious and had a beautiful view from the window. We ate in the restaurant there, Dono Dono, and had an excellent meal served by lovely staff. We had a 5 course meal and everything was delicious.
- SHINJI (8/5): - 朝食付きでしたが、バイキングが充実して美味しかった。
- TOMOMI (8/5): - スタッフの方が親切でした
- サトエ (10/5): - 清潔感があり快適に過ごせるホテルでした
- キミ (6/5): - 近くに食事どころが少なかった。
- TAKASHI (8/5): - いいホテルです。
- drew (10/5): - Affordable, nice breakfast and comfy beds
- MAKOTO (10/5): - 息子と大学受験の為に前泊しました。部屋の雰囲気がとても落ちついた感じで勉強も捗ったし、よく眠れたみたいです。
- SHIGEO (10/5): - 当日は善光寺のライトアップがあり駐車場が混雑して入れない状態だったが、電話したところすぐに対応してくれた。
- Verified traveler (10/5): また泊まります - とても良いホテルです。 長野に来たら泊まるホテルです。
- C-Cockayne (10/5): Really nice - I felt this hotel was a breath of fresh air. Super friendly staff, really clean, good food and well located. You get what you pay for but I felt this was really good value for money especially considering other hotels we had stayed at in Japan on our trip
- Hyun Soo (8/5): - 車が有ればいいどころです
- ???? (6/5): - シンクの裏が汚れていました。
- さとみ (8/5): - 良い点：部屋はとても広かった。静かな環境だった。 悪い点:ホテルから駅までのシャトルバスが夕方しかなかった。駅から歩けるが少し遠い。女性用のアメニティが少ない。
- Rumi (10/5): - 部屋の照明が明るく、読書に適していて良かった。照らしたいところ、照らさなくて良いところの切り替えスイッチの数が最適に感じた。
- rama1 (6/5): A bit tired but ok for a short stay. - Hotel rooms are tired and a bit 1990s. Think physical key. Room very warm, and smallish. No safe. Breakfast room is tiny for place this size and could do with more lifts. Nice restaurants on site and in area.
- Taku (10/5): - コンビニが少し歩く事と駅から少し歩く事以外は全く問題無し
- ノバック (10/5): - 外部パーキングの駐車場代も無料チケットを頂けた。以前は1泊千円だった様に思いますが？
- Ranson (10/5): Pleasant place - Nice stay for one night close to Zenkoji and reasonable costs.
- youyou (8/5): - 駅からは離れていましたが、車の方は駐車場が隣接しているので便利でした。ホテルも綺麗で静かなロケーションでした。また滞在したいです。
- Sachi (8/5): お盆に一泊しました - 善光寺と戸隠神社にいくために宿泊しました。コロナ禍のため、営業を制限されている中での宿泊でした。 朝ごはんはバイキングではなく、前日に和食か洋食を選ぶ方式で、美味しくいただきました。 全体的に満足でしたが、部屋の幅木のペンキが剥がれ始めていて、いくつか落ちていました。全部の塗り直しには手間がかかると思いますが、できれば塗り直していただければと感じた次第です。
- Verified traveler (8/5): - 南棟はエアコンの効きがいまいち良くないです残念、ロビーの方が涼しいくらい。
- mmh (2/5): - If you want good night sleep, skip this hotel. The Wall is so thin you can hear next door conversation all night long. Room is very small and doesn’t look as nice as you see on the photograph. What about service? The Door man at the entrance (inside) watching us unloading wheelchair, letting disable person out of car and didn’t even come out and give us a hand until I yell out for the help. (We are the only the gust at the door) I have asked GM why he was like that? GM reply back to me saying his job is to escort the guest who have enter the hotel. This tell you all about how they service you. Their fundamental attitude is very poor right from the beginning to the end.
- Mickey (6/5): - 特に気になるところはなかったが、ウォッシャートイレの水圧が弱かった。 部屋に空気清浄機はあったが、乾燥してたので、加湿器があるともっと良かったです
- Verified traveler (10/5): - Really nice facility. Staff very helpful. Good breakfast. Sirens woke me up a few times during the night. Must be near an emergency services station. If you're a light sleeper you may want to bring some earplugs.
- Verified traveler (8/5): 不錯 - 符合評分
- Verified traveler (10/5): - Very nice place. What made it better was the people that worked there were all so very nice and friendly and helpful
- Verified traveler (8/5): - Easy parking. My room in south wing was spacious but the furnitures were not in good condition as well as did not have enough electric wall socket.
- Jackie (4/5): - フロントの男性スタッフの対応について、不愉快だった。エクペディアで申し込み時に登録された情報がチェックインの際に、タブレットに表示された。他のホテルでは内容に間違いがなければ署名だけで良いが、目の前で、勝手に全てを消去し、全て手書きで書き直すように言われた。アナログもいいところだが、なぜ、そんなことをしているのか説明内容も理解ができず、客の負担を平然と増やしており、おかしな対応であった。部屋からの電話対応も、言い訳がましくて、内容に簡潔さと丁寧さに欠けた。
- toshiyuki (10/5): マスク - この時期はとてもマスクに敏感で、また貴重なのにフロントの店に置いてあったのをいただいたのですが、わざわざ個別包装のマスクをわざわざ持ってきてくださいました。 大変ありがたかったです。
- Verified traveler (8/5): - 大人2人、子供2人で1室でした。 歯ブラシが2人分しか無く後からもらいました。
- Yun (10/5): - 房間很讚，地點也不錯。但是房間剛好在南棟的8樓，一出電梯煙味就超重，其他樓層都沒有，還好房間裡面沒有煙味。
- Verified traveler (8/5): - ありがとうございました。 部屋も広く 良かったです。
- Verified traveler (10/5): - good beautidfuru 次も行きたいです
- Verified traveler (10/5): - Excellent service during our stay. Check in staff very friendly and helpful. Many thanks to Mai for her advice and assistance. Property is a little ways from downtown but walkable and shuttle service available. Would stay here again.
- butterflyjulie (6/5): Hotel Kokusai Nagano - Stayed here 1 night.Impressive grand entrance, room was ok, reasonable size ,beda were quite comfortable, but carpet was stained in quite a few places,need updating.Hardly any English information in room, usually welcome & introduction to area & faciities are in English,& even customer comments slip was only in Japanese!
- マドンナ (8/5): - 朝食付き1泊2日で利用させていただきました。 ホテル全体と部屋はスッキリと清潔な印象です。部屋は、思ったよりも広くで快適でした。ペットボトル1本のサービスも嬉しいです。エントランスの横のおしゃれなチャペルが美しかったです。夜のライトアップは、昼とはまた違い、雰囲気良いです。
- Bsp. (8/5): - checkin時に、事前の高層階希望が伝わっていなかったが、口頭で伝えると直ぐ対応してもらえた。
- Hidenori (10/5): - グレードアップして頂き二人でビックリ‼️3日目は、大雨で通行止め心良く延泊対応して頂き助かりましたが、休日料金と言われて慌てました。神対応に喜んだ途端真っ青❗️何故延泊になったかもう少し思いやりがあったら、もっといい旅行になったのに。と感じました。
- Verified traveler (10/5): - 部屋ごとにWi-Fiが設置されているのはとても良かった。
- Verified traveler (10/5): - ロビーも広く、部屋もツインルーム利用させてもらいましたが、とても清潔感のあるホテルでした。 長野へ行ったら、もうこちらのホテルしか泊まりたくなくなります。
- Tetsu (8/5): - バスルームのシャワーがお湯を出すとき変な音がしてびっくりしました。 シャワーを使っているあいだ中ずっとです。 大変うるさいです。 水だけの場合は大丈夫みたいですが、お湯の蛇口をひねると鳴り出します。
- nigelm249 (6/5): Tired room and poor breakfast - Stayed here as part of a Wendy Wu Japan Uncovered trip. Considering this was the hq of the IOC during the 1998 Olympics this place it is tired and worn. The room was an adequate size for Japan but the sofa had stains on and the carpet was dirty. Each floor has a smoking room but the smoke wasn’t contained in it so there was a faint smell of smoke in the room and on the floor. Breakfast was mainly Japanese food although there was a small basic continental breakfast.
- TassieGrammia (8/5): Very pleasant - This hotel offered very nice rooms, with lovely facilities, and of a good size. The staff were friendly, rooms clean , beds comfortable. We tried the in-house Italian restaurant, which was very convenient.
- Allie (10/5): - Great location, friendly and helpful staff, fantastic room and facilities.
- Jean Chii (8/5): - The room size was good but a bit dated. There are few parking available nearby the hotel.
- Stanley (10/5): - Good location
- S4542YGvisitor (6/5): Reasonable business hotel - Maybe one of the local wedding venue hotels, especially in good weather seasons. Located at the bottom of Zenkoji temple mountain, with limited spaced parking lots. Convenient for car travelers, but maybe not for train/bus traveler as a little far from Nagano train station.
- Verified traveler (8/5): Nice for a night - The staff was friendly and helpful. The room was a good size. The bed was very firm. We ate at the hotel’s Italian restaurant and the food was good. After dinner we went for a walk and the neighborhood was clean and safe, but there was not much to see...not even a park. In the morning we had the hotel buffet breakfast. It had a good variety of items, but the coffee came from a machine and sadly it was not good.
- Sarah (8/5): Pleasant and recommended - This hotel was clean and comfortable. Rooms were a good size. Staff were friendly, and helpful when needing advice on where to go. The hotel is about 15 minutes from the train station, but an easy walk. The area around the hotel is quite quiet, so you'll need to head towards the station for activities. Breakfast St the hotel wasn't great, but had the basics if you don't need a full English. Overall a very pleasant stay, and would stay here again.
- alex (8/5): Very good - To be a japanese hotel , this is very good! Hotels in japan have ridicousy small rooms usually . This has good space. Chose tower wing whichhas beeen renovated
- RodGarnett (4/5): Very old fashioned hotel - When you are given a metal room key you know the hotel has been around for a while. This hotel is a fair walk form the railway station and is reasonable value for money. I also don't understand why they don't have any watchable TV without paying 1,000Y for a VOD card.
- hannahlouiseb250 (10/5): Winter visits - Lovely rooms, decent size, set your own temperature of the room. Staff were so inviting and tried to help us as much as they could. Would recommend 10000% Stayed in a room with 3 single beds. Has WiFi and a decent sized bathroom
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