Mansion Giahn Inn
Location: Carlos Salinas de Gortari No 30, Cancun, QROO, 77560, Cancun, MX
Star Rating: 3 Stars
Property Type: Hostel/Backpacker accommodation
About this Property
Outdoor Pool and Terrace
Dining Options
Meeting Rooms and Business Amenities
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hostal also offers room service (during limited hours).
Complimentary Amenities
Airport Shuttle and Parking
Internet Access
Additional amenities at this hostal include complimentary wireless internet access, concierge services, and babysitting (surcharge). Featured amenities include complimentary wired internet access, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Book your stay at Mansion Giahn Inn to experience these fantastic amenities and more!
Important Information
- Pool access available from 10:00 AM to 8:00 PM.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 11:00 AM
Instructions: The front desk is open daily from 7 AM - 10:30 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions and lockbox information. The front desk is staffed during limited hours.
Amenities & Facilities
- Express check-out
- Free WiFi
- Terrace
- Garden
- Luggage storage
- Express check-in/check-out
- Concierge service
- Picnic area
- Shopping on site
- Television in common areas
- Library
- Front desk (limited hours)
- Express check-out
- Smoke-free property
- Express check-in
- Billiards or pool table
- Grocery/convenience store
- Tours/ticket assistance
- Free wired internet
- Wheelchair accessible parking
- Playground on site
- Free self parking
- Airport transportation - pickup (surcharge)
- Beach shuttle (surcharge)
- Water dispenser
- Housekeeping on request
- Wheelchair-accessible van parking
- Change of towels (on request)
- Change of bed sheets (on request)
Rooms Available
-
Premium Studio, 2 Double Beds, Pool View
2 Double Beds
142-sq-foot individually furnished room, patio with pool views
Internet - Free WiFi
Food & Drink - Coffee/tea maker, room service (limited hours), free bottled water, and refrigerator (on request)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, towels, and a hair dryer (on request)
Practical - Yard, laptop workspace, and iron/ironing board (on request)
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Wheelchair accessible
Need to Know - Housekeeping on request, toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Desk
- Private bathroom
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Wheelchair accessible
- Yard
- Ceiling fan
- Access via exterior corridors
- Blackout drapes/curtains
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
-
Paradise Room with Balcony
1 Double Bed
377-sq-foot individually furnished room, balcony/patio with garden views
Internet - Free WiFi
Food & Drink - Coffee/tea maker, room service (limited hours), and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, towels, and a hair dryer (on request)
Practical - Yard, laptop workspace, and iron/ironing board (on request)
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Need to Know - Housekeeping on request, toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Desk
- Private bathroom
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Yard
- Ceiling fan
- Access via exterior corridors
- Blackout drapes/curtains
- Free WiFi
- Balcony or patio
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
-
Basic Double Room, 1 Bedroom, Garden View
1 Double Bed
226-sq-foot individually furnished room, patio with garden views
Internet - Free WiFi
Food & Drink - Coffee/tea maker, room service (limited hours), and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, towels, and a hair dryer (on request)
Practical - Yard, laptop workspace, and iron/ironing board (on request)
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Need to Know - Housekeeping on request, toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Desk
- Private bathroom
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Yard
- Ceiling fan
- Access via exterior corridors
- Blackout drapes/curtains
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
-
Comfort Double Room, 1 Double Bed, Garden View
1 Double Bed
350-sq-foot individually furnished room, patio with garden views
Internet - Free WiFi
Food & Drink - Coffee/tea maker, room service (limited hours), and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, towels, and a hair dryer (on request)
Practical - Yard, laptop workspace, and iron/ironing board (on request); rollaway beds (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Low-height bed
Need to Know - Housekeeping on request, no cribs (infant beds) available, toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Desk
- Private bathroom
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Yard
- Ceiling fan
- Access via exterior corridors
- Blackout drapes/curtains
- Free WiFi
- No cribs (infant beds)
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Low-height bed
- Wheelchair-width doorways
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
-
Daisy Room
1 Double Bed
323-sq-foot individually furnished room, patio with garden views
Internet - Free WiFi
Food & Drink - Coffee/tea maker, room service (limited hours), and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, towels, and a hair dryer (on request)
Practical - Yard, laptop workspace, and iron/ironing board (on request)
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Need to Know - Housekeeping on request, toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Desk
- Private bathroom
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Yard
- Ceiling fan
- Access via exterior corridors
- Blackout drapes/curtains
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
-
Rosy Room
1 King Bed and 2 Twin Beds
603-sq-foot individually furnished room, patio with garden views
Layout - Bedroom
Internet - Free WiFi
Food & Drink - Refrigerator, coffee/tea maker, room service (limited hours), and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, towels, and a hair dryer (on request)
Practical - Yard, laptop workspace, and iron/ironing board (on request)
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Need to Know - Housekeeping on request, toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Refrigerator
- Desk
- Private bathroom
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Yard
- Ceiling fan
- Access via exterior corridors
- Blackout drapes/curtains
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
Guest Reviews
- VICTOR (10/5): - Cool spot Great Staff
- Nancy (6/5): - Staff needs to be more friendly
- edward (6/5): - No hot water. Nice pool.
- Steven (10/5): - Good for the price. Quiet, clean, roomy rooms. Handy to the airport. Real nice and friendly host.
- Rahul (2/5): - not satisfactory
- T (4/5): - It was a very inexpensive bedroom for a night and conveniently located for getting to the airport but those were the only positives.
- Mohit (8/5): - Good size rooms with clean and properly maintained property. They have parking next door. Just the road conditions are not great and have a lot of pot holes and they get bad with rain. There is an oxxo store at walking distance which is open 24 hours.
- MARCELINO (2/5): - It’s abandoned hotel, the staff work only for maintenance but not for good service.
- Teresa (2/5): - We reserved a room with 3 beds at this location because it was close to the airport and the website indicated that the hotel offered transportation to the airport. I then called and confirmed this information with the front desk and told them when we would arrive. When we arrived, the room we reserved was not available so they separated us between 2 rooms, one of which smelled horribly of raw sewage. So the 3 of us were forced to share 2 full size beds. And then they did not offer an airport shuttle, we had to pay extra for a cab. Also, this place is located in a very sketchy area of Cancun. It was run down and dirty. The beds were awfully uncomfortable and the bathroom was full of mold. I will never stay at this location again.
- Deanna (8/5): - Rustic, our room needs some tlc, advertised as a bed and breakfast but no breakfast was available. Eduardo was an excellent host and looked after all our needs
- Catalina (10/5): - I enjoyed my stay however club next door plays music till dawn, but I was able to sleep through the music
- Amanda (4/5): - This hotel has long term residence living there. There is cockroachs in the room dont put your belonging on the floor. A lot of grown men out drinking by the pool right in front of your room till 12 at night. With loud music. The landscape looked nice ...
- Kelly (10/5): - Basic room that suited our needs for 2 nights,fairly close to the airport.
- Andres (4/5): - very dirty hotel. Staff was great but our room was terrible. I'm glad we stayed there for just one night.
- Martin (2/5): - Unpleasure, no one at the front desk to attend, never answer their phone number
- James (10/5): - Beautiful place, well priced, good staff, but out of the way and none of our taxi drivers knew where it was we had to give street by street instructions
- Verified traveler (4/5): This place is a wreck - Did not look like pictures. Very loud and gave me a different room then I reserved
- Marion (8/5): - The house is really beautiful ! Even if the cleanliness is not the best we could have, it is clean. This is typical, and we really appreciated it. Really nice restaurants about 2 minutes by walk.
- Scott (4/5): - When I travel, I like a little bit of funk. Cancun doesn't offer much for funk, so this place, not in Cancun, in an older building, appealed to my sensibility. First, the "hotel" DOES NOT offer airport pick-up as noted on the general description. It was a $76 can ride to get here, not too far from the airport. After dealing with the hassle and delay in the airport, pick-up would have been greatly appreciated. not having pick-up basically broke the economic choice I made in picking this place. I chose two balcony rooms in the older house. One room was actually quite small, the other pretty enourmous. The large room did not have a chair, had one overhead light - no bedside lights. The plumbing retrofit in the building was awkard - the vanity hangs out over the sink, so you really have to bend down just to spit out your toothpaste. The balcony didn't offer much in the way of an amenity, and was actually accessible from another part of the hotel. Poor water pressure, and no hot water. No in-room water for drinking, either. As for eating. There is no food service on site. The pictures of family dining - don't know how that came off at all. It is next to Kaalau restaurant, which is perfectly fine except they were closed by the time we got there. We had breakfast there the next morning. For dinner, we were directed to Tacos Dani down the street, was clean and well lit. They did call a cab for the bus station the next day. Not a great choice.
- Melisa (10/5): BEAUTIFUL!!! - This place is beautiful, the people that run the place are friendly, kind, and so helpful. It is a quiet location with 2 restaurants right around the corner. The bus stop is 5 short blocks. It is worth every peso spent ❣️
- pothpitiyage (10/5): - Staff was super helpful and friendly
- David (10/5): - Very good place to stay especially if you require a overnight in Cancun. 12 minutes from airport. Nice pool. Clean rooms. Secure parking. Friendly reception. Restraunts in walking distance. Noisy bar on one side, change your room and you will be good. Excellent price for Cancun.
- STEVE (10/5): - Property was well taken care of and the hosts went out of their way to make sure you're completely happy and satisfied at all times
- Dean (10/5): Bed no breakfast - Place was great , simple single room, good bed and comfortable. Only complaint was it’s billed as bed and breakfast. It’s not. No breakfast. Other than that place is excellent. Front staff was very kind. Would definitely stay again.
- Chris (8/5): - The property was fine but we booked it thinking because it was close to the airport it would be more economical to just spend the night between flights. Turned out that it was almost impossible to get there from the airport. Unfortunately, it would have been cheaper and easier to book something in the center of Cancun. It's really in an out- of- the- way location, and hard to get an Uber or a taxi.
- Times (10/5): - You got to experience the village life.mix with the locals.do the bus insread of taxi.shops are walking dustance.nice restaurant just at the front of the property..nice pool.stsff very helpful.host excellent 👌 👍
- Christien (8/5): - Very nice people and ready to help every time you need. I will never forget the Christmas and New Year eve hanging out , drinking and dancing together with good food offers by the owner. Thanks
- Elizabeth (10/5): Perfect airport or out of town hotel - This little gem was so nice. The family was amazing so courteous and helpful. It’s a beautiful old building that’s been restored and it’s a perfect spot. If you’re leaving for the airport it’s only about 10 minutes away out of town but their stores and restaurants nearby so perfect for that.
- Brent (6/5): - The rooms were comfortable. But I booked here because it was was a bed and breakfast. I found out in arrival that the restaurant was closed
- Alfonso (10/5): - Kind personal, cozy room and nice decorations
- Annie (6/5): - Lovely old house, a bit rundown but clean and perfect for a brief stay in Cancun
- Antonio David (10/5): - Buena estancia
- Rob (10/5): - Nice stay...
- Clark (10/5): - Incredible architecture as pictured, simple clean quiet and functional rooms in a real neighborhood. Priced right!
- Miguel (6/5): - It was good for the price, had to check out a day early because the coffee pot had worms
- FRANCISCO (4/5): - El aire acondicionado no tiraba frio. No vi a nadie para que me solucione el problema El.lugar estaba limpio. No volveria
- Chantal (2/5): - Was a bed and breakfast and no breakfast served.
- Diana Patricia (10/5): - Beautiful place😍
- Jessica (4/5): - You pay for what you get for. I was scared to sleep on the bed it felt dirty and began getting itchy right after sitting on it. Staff was very helpful getting transportation directions but would bever return to a place like this even if its for a few hours like what I needed it for.
- Javier (10/5): - Everything else was good 👍.
- Dariusz (10/5): - Very nice home that feels nothing like hotel...more like home.
- Juan (8/5): - Address published on Expedia is not correct, we got lost following it. We needed to contact directly to hotel to ask for directions.
- Andrea (8/5): - Nice,and clean . I had a good sleep
- Arek (8/5): - The Manager and staff are OK and tried be helpful but none of them speak English. Therefore all communication is via google translations.. Bathroom haven't smell fresh, kind stinky and getting a lot of the mosquitos. Positive side is working well A/C and free of charge coffee & tea at the entrance hallway. Still a good deal priceway for a short stay.
- Leo (2/5): - Miserable, run down. No eating facilities. Beds were poor
- Chavdar (8/5): - too much traffic noise, far from restaurants, shopping, etc. A true oasis in the city, with a very mediterranean appeal. If you have a car, and you can speak the language, you are all set.
- B (4/5): - Difficult check in, staff did not make themselves available at check in, and did not communicate effectively. Ants crawling over the bed upon arrival, nasty smell consistently came from the bathroom drains. Taxi driver told us not to walk around the surrounding area alone as it is notoriously a bad area.
- Annaelle (10/5): - Très bel hotel, le propriétaire est super accommodant et gentil. Belle piscine et chambre très propre! Je recommande.
- Precious (2/5): - This place was bad. In short, if you’re a tourist stay away from here. Read below for more details The only thing they have going for them is the pool and the safety of the neighborhood but nobody even uses the pool. I was supposed to be there for 9 nights and I had to leave early :/ First off the so called amenities they have are all really bad and then the wifi stopped working. Th worst part is they made no moves to get the wifi fixed or to attend to their tenants in any way. They just hand you the key and you’re on your own Also location wise this place is very isolated and far from everything and you literally have to pay for taxis to go anywhere really because nothing good is even going walking distance, overall 0/10 would not recommend for tourists or anyone unfamiliar/new to Mexico
- Daniel (4/5): - Very dirty, mold in shower, no driking water available, no breakfast, TVs not working
- miroslava (10/5): - Beautiful home, the staff was great and they made check in easy. The cat they have there is the cutest! Loved this home.
- Akosua (10/5): - This is a very budget friendly property. The property has all the basics you need as a traveler. The shower works great, there is a swimming pool.The staff are super friendly and excellent. When my taxi driver didn’t show up the morning I was going for my tour. One of the staff drove me in his car to the meeting point to join the tour bus.The property is about 20 mins away from the airport.There is a 24 hour pharmacy and super market just a walking distance to the property. There’s also a restaurant close by. There’s Walmart , Starbucks and Fridays 10 minutes drive away from the property. The only down side of my room was the bathroom which needs some work done. But overall I had more than my money’s worth. If you’re traveling on a budget this is a good choice for you.
- George (10/5): - Food was really great. Very friendly.
- Rohan (10/5): - The staff is very friendly, kind, the place felt safe and very eco friendly. The staff made the place felt like a 5 star hotel.
- RAMON ELIAS (10/5): - Todo me gusta
- Illeana Elizabeth (8/5): - Staff was friendly, helped us with everything we needed…Affordable price… I wish they have included Mexican breakfast ☺️
- Raul (8/5): - In front of the street run mototaxi can take you places In 2 blocks places to eat
- Travis (10/5): - The hotel features a courtyard filled with exotic plants (palm trees, mango trees, Indian jasmine, etc.). There is also a communal kitchen with free coffee and condiments. I enjoyed my conversations with the man who works on the property (possibly the groundskeeper), and he was particularly helpful in helping me figure out my plans in Cancun and the surrounding area. The room was unassuming: There was a set of beds, A/C, a bathroom, and some furniture where you could store your clothes. The cable (or it might have been satellite) didn't work, but that didn't bother me, as I was only planning to be in the room to sleep. All in all, friendly staff and a comfortable place to rest after a long day of adventure.
- Verified traveler (4/5): - I couldn't find any breakfast and coffee in the morning also there was no water bottle for the guests. There was a swimming pool there but no water in it. The Air condition was too much noisy. The Amenities are too much old. The most inconvenient is that the check out time and it's 11 am!!!
- Ky (10/5): - I loved our stay at Mansion Giahn. Jose and the other staff were very welcoming and helpful. The property is beautiful and there is an awesome friendly cat.
- Dora (10/5): Cozy, Friendly, Quiet, and Clean - The reception was great and so was all the staff. They were kind and very helpful!!! This place was quiet and there are restaurants near by. It's a cozy and clean mansion b&b with lovely garden, TV Room, and a pool.
- Jerome (8/5): - Terrific staff. The staff here will do anything they can to help you enjoy your visit. The hotel is in some need of upkeep, but it is a beautiful property. The manager Edwardo is very professional and helpful… upon getting in late from the airport, he drove us to a local store to get some snacks… Thank You.
- Verified traveler (8/5): Basic room - Just needed a place to sleep during long layover not too far from airport. Very basicbut all I needed. Pleasant staff
- Sultan (6/5): This is a hostel - When we arrived at the bed and breakfast there was nobody there and then a cleaning came and didn’t even know we had booked rooms The place is away where it took us 2 hours wait to get a taxi When we returned back there was a gentleman and I told I have pay His price was more than what Hotel. Com had charged me and then he put my US credit card and charged me Mexican pesos and with the exchange I ended up paying more I would not use this place again as no breakfast and no drinking water I will not recommend anyone Not a good experience
- Anna (8/5): - There is a little shop around the corner (oxxo), coffee and sugar is available in the hotel for free (self serve), and you can use the fully equipped kitchen. I was a bit disappointed though that its called bed and breakfast, but there was no breakfast. the owner was very friendly, i liked the atmosphere and sitting on the shared entrance terrace. the room had nothing missing, apart from probably a small bedlamp (it had no bulb). I only stayed one night and did not use the pool. It was one of the closest to the airport (still the taxi is expensive)
- Verified traveler (6/5): Basic - Very basic. If you’re thinking about staying here because you’re in transit from Cancun, consider the cost of getting from The airpor. There was also a very large cockroach in the bathroom.
- L (8/5): - For the price it is very good.
- Maria (10/5): Excellent - Excellent costumer service
- Conor (10/5): Perfect budget accommodation - Friendly host checked me in quickly, quiet room with all necessities
- miriam (6/5): - Amable atencion del host, complicado llegar, no ofrecen desayuno, para una noche y salir no esta mal.
- Verified traveler (6/5): Cheap airport layover - need a car - It's a cheap place to stay near the airport. I was expecting a below average place to get some work done and sleep before my flight - alas - the internet isn't even that reliable. I am glad I had a car and could go work in a cafe/restaurant but wow- if I didn't have a car - I wouldn't have been to do that as most everything is a drive to get there.
- Sally (2/5): - Location is in a poor neighborhood with no signage or indication of a Hotel. Searching after dark, we could not find it using google maps. No Hotel at that address! A frightful search after a long day and delayed flight. Lost my money!
- wendy (2/5): - They provide breakfast but only instant coffee and sliced bread. Shower water sometimes cold,sometimes hot. There is no towel hanger. It is hard communicate with the clerk. The parking lot has to pass through a construction building. It is very dirty.
- Marie (8/5): Cancun - Nice place. Breakfast was good. Friendly.
- Verified traveler (8/5): - Staff was really nice. Love the sweet dog. Bathroom smelled
- Verified traveler (4/5): - The rooms smell really bad and there is no TV in the rooms. It was smelling mold.
- Trish (10/5): Fantastic place to stay - Amazing place to stay. Clean, friendly, great breakfast. Ideal location close to airport and ferry terminal. The pool was clean and the staff were so attentive.
- Verified traveler (8/5): - It was a little difficult getting to because you have to take the airport bus all the way into Cancun and then take another regular bus almost all the way back to the airport which is where the property is situated The airport buses will not stop, even if they are going right by the area where you are needing to get to.
- csarmario (8/5): - There wasn’t black out courtains . It’s better a bigger mirror in the bathroom.
- Verified traveler (10/5): - Is more like a "private mansion than a public hotel...I arrived at 4 am due a flight delay and I stood a the front door (fence), someone came immediately to open up the gate so I could park my rented car inside the parking lot in the house, the swimming pool was huuuuge pretty cool, inside the "mansion" more like a private house feeling, there was no check in we went straight up to the room, I could fit my family of 5 just fine. The guy who opened the gate took us straight to the room brought us bottles of water, said breakfast would be ready at 8:30 even, I did my reservation trough Expedia $77 dlls, 1 king and 2 twin beds,
- Maxim (2/5): Not good - The property/room didn't look like the pictures. We didn't stay as we didn't like it. The person in charge told us that there was no problem to leave since we didn't like it, and in the evening I got a charge in my credit card.
- Maksim (2/5): - There are lots of bugs that go into the room so we had to leave about 9pm when they started coming in. We had to call hotel.com to get a refund and they referred me to the guy at the front desk that did not speak English.. thank god I had a Spanish speaking freind with me. Overall horrible experience. P.s. the stairs leading out of the main house are very slippery and slightly angled down this cause my girl freind to take a serious tumble down half of them.
- sarah (10/5): Hidden Gem - Loved it! Only stayed one night between flights. Very peaceful neighborhood. Very friendly helpful staff. Rooms are private, clean, and quiet. Grounds are tropical and pretty. Pool was clean and huge. Access to a big, well equiped kitchen and dining room in the main house was so nice. We walked to nearby vendor to buy supper, brought it back and dined in comfort. Check out the cute little neighborhood cabs! Looking forward to a longer stay.
- Robert (10/5): Awesome manager! - The manager was great. Met us late on arrival, great suggestions and organised transportation for us. Stayed up late to let us back in after a late night out.
- Sandy (6/5): Looks better in the pictures. - The hotel was under construction and won’t be finished for some time. There’s no breakfast. The pool is nice and rooms clean and the price is good.
- eric (8/5): - this property is gorgous, you feel like you are in a tropical paradise. we stayed with 3 young children and felt completely comfortable. they arranged transport from the airport in the middle of the noght and it was flawless.
- Haitam (6/5): Meh - I used the hotel to stay in Cancun in order to catch my flight the next day. I was charged an extra 10$, for booking one adult instead of two. interestingly enough, all the rooms were the same.
- Sal (8/5): nice hotel quiet and good staff - you need to rent a car to stay at this hotel, its a very quiet hotel with small rooms but good for the price. 40 minutes from the hotels and beach zone. also hotel is under going renovation and restoration. oriel and everyone else is super nice.
- Daryl (10/5): Reasonable and close to the airport - Very kind and accommodating host. Very clean room. Very safe and secure parking.
- Antonio (4/5): Close to the airport. - No TV in the room. No furniture to seat. Nd the bathroom was not Clem enough.
- ian (2/5): crazy place avoid - check in is a disaster. the owner is deaf and blind. Cockroaches throughout. No hot water, no phones. one tiny bottle of drinking water.
- Verified traveler (2/5): Stay away if you can - Terrible condition. Booked room with 2 beds received with only one. Water was liking into the room from shower enclosure . Bedding and towel ( single)looked used, asked for new sheets. Can’t describe all experience . Simply put - stay away. They should not be on Hotels.com Misleading information and photos Kitchen dirty, good for loosing weight:(
- Kenneth (2/5): - Rescheduled one day later by calling hotels.com. When I arrived they told me They had not received any new date and all rooms were sold out.
- Verified traveler (4/5): Price is too high for value - Price to value is low, room was smelly, kids were loud outside the room.
- Taso (10/5): A very quaint old charm hotel. - This is certainly NOT your 5 star experience but if you wish to find some of that lost old world charm then this is your place. The owner Joseph Giahn is super, charming, super nice and a Jewish Intellectual with a smile as wide Mexico itself. Best $35USD I've ever spent.
- Geoff (8/5): Convenient location Mid way between port & airport - Nice establishment set in a poorer area but quite safe.Very welcoming! We walked out for dinner quite a way and felt quite secure.Basic but clean accommodation.Little shop just up the road if you've forgotten some thing basic Owner went out of his way to make the two of us a sumptuous breakfast then gave us a free lift to the port.( i don't think you can rely on this for everyone though:- he was going that way anyway that day) Nice little pool ,just what we needed after a long flight.Taxi found it not easy to find so take a screen shot of the outside. Recommend- Yes I would, its good value for non 5 star people
- Verified traveler (10/5): Pleasant Experience - This was a wonderful place to stay. The room was simple but for the price we were pleased. The mansion itself is beautiful! The service was excellent. Our air conditioner didn't work and we were promptly moved to another room. I was disappointed by the language barrier as our host seemed like a great person and I would have liked to converse with him a bit. The grounds are surrounded by a wall that makes it feel like you are in a little mini paradise. Overall, we totally enjoyed our stay here.
- Kent (8/5): Cool little place - Pretty cool, quaint place close to Cancun airport. Owner was super nice, even staying up late to let me in around midnight! Didn't have breakfast, so it's not really a b/b, even though it's set up like one. Neighborhood a bit sketchy, but hey, it's Mexico! Inside compound is safe. DO NOT TAKE car shuttles from airport! Uber for about $5.00 usd.
- Fillmore (8/5): - it was good
- Verified traveler (6/5): - We got in really and was glad they we're still receiving guests. Since it was late and we drove there directly after picking up our car rental, we were starving. Thankfully, one of the guy at the hotel gave us apple and mango he had in the refrigerator to eat. However, the shower was very strange, water leaked out to the room and the bed was extremely uncomfortable. My fiancé and I barely get any sleep.
Photos
