Hotel Ichii

Location: 411, Kusatsu-machi, Agatsuma-gun, Kusatsu, Gunma-ken, 377-1711, Kusatsu, JP

Star Rating: 3 Stars

Property Type: Ryokans

About this Property

Important Information

Policies

Check-in: 03:00 PM - 05:00 PM

Check-out: 10:00 AM

Instructions: This property offers transfers from the bus station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Guests booked in Half Board rates must check-in by 6 PM to receive dinner. The entrance to the property closes between 11:59 PM and 5 AM. Guests are not permitted to enter or leave the property during this time.

Amenities & Facilities

• Accessible bus station shuttle
• Electric car charging station
• Free WiFi
• 24-hour front desk
• Terrace
• Luggage storage
• Designated smoking area
• Elevator
• Gift shops or newsstand
• Downhill skiing nearby
• Free newspapers in lobby
• Snowboarding nearby
• Wheelchair accessible parking
• Parking (limited spaces)
• Self parking (surcharge)
• Electric car charging station
• Free bus station shuttle
• Wheelchair-accessible van parking
• Handrails in stairways
• No accessible bus station shuttle

Rooms Available

• Mountain Side Executive Room, Non-Smoking, Shower Only

  2 Double Beds and 2 Twin Futons

  Overlooking the mountains

  
  

  Layout - Bedroom and living room

  Entertainment - Flat-screen TV with digital channels

  Food & Drink - Refrigerator and free bottled water

  Bathroom - Slippers and a shower with a rainfall showerhead

  Practical - Safe, desk, and phone

  Comfort - Air conditioning, daily housekeeping, and heating

  Need to Know - Bed sheets not available

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Heating
  • Slippers
  • Bidet
  • Bottle of water
  • Daily housekeeping
  • Rainfall showerhead
  • Bed sheets not available

• Japanese-Style Room,16 sqm, Breakfast & Dinner Buffet, Unspecified Room Views, Non Smoking

  4 Twin Futons

  Entertainment - Flat-screen TV with digital channels

  Food & Drink - Refrigerator and free bottled water

  Bathroom - Private bathroom, shower/tub combination, slippers, and free toiletries

  Practical - Safe, desk, and phone

  Comfort - Air conditioning, daily housekeeping, and heating

  Need to Know - Bed sheets not available

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Private bathroom
  • Heating
  • Slippers
  • Bidet
  • Bottle of water
  • Daily housekeeping
  • Bed sheets not available

• Yubatake Side Exective Room, Non-Smoking, Shower Only

  2 Double Beds and 2 Twin Futons

  Overlooking the city

  
  

  Layout - Bedroom and living room

  Entertainment - Flat-screen TV with digital channels

  Food & Drink - Refrigerator and free bottled water

  Bathroom - Slippers and a shower with a rainfall showerhead

  Practical - Safe, desk, and phone

  Comfort - Air conditioning, daily housekeeping, and heating

  Need to Know - Bed sheets not available

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Heating
  • Slippers
  • Bidet
  • Bottle of water
  • Daily housekeeping
  • Rainfall showerhead
  • Bed sheets not available

• Japanese-Style Room, Dinner Buffet

  4 Twin Futons

  179 sq feet

  
  

  Entertainment - Flat-screen TV with digital channels

  Food & Drink - Refrigerator and free bottled water

  Bathroom - Private bathroom, shower/tub combination, slippers, and free toiletries

  Practical - Safe, desk, and phone

  Comfort - Air conditioning, daily housekeeping, and heating

  Need to Know - Bed sheets not available

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Private bathroom
  • Heating
  • Slippers
  • Bidet
  • Bottle of water
  • Daily housekeeping
  • Bed sheets not available

Guest Reviews

• tak wai (8/5): - 乾淨房間，停車場非常方便日幣500晚 大池水奶白色。
• Mami (10/5): - メニューが沢山あって迷う
• Edward (10/5): - Well run resort. The hotel staff were great. We had half board and both the dinner and breakfast buffets were excellent. Be sure to enjoy the big baths at the hotel. The inside bath has the sulfury water from the main town source in front the hotel. Inside are 3 tubs of different temps. My son and I both liked the middle bath it was “just right”. Be sure not to miss the outdoor bath. It has onsen water from a different source and has a lower sulfur content. The town is really fun and there is even a public onsen stream you can dunk your feet in while waiting to check in to the hotel.
• 寛子 (10/5): - 食事は、夕朝ともブッフェでしたが、地元のお料理が多くとても美味しかったです
• MINORU (10/5): リピートしたい旅館 - ホテル室内設備などは経年劣化していますが、老舗旅館であり気にはなりません。朝晩の夕食は、ご当地食材使用やライブキッチンで満足できました。チェックアウト時に妻が持ち帰りコーヒーをこぼしてしまいましたが、フロントや外の係りの方が火傷を気にして、濡れたタオルと拭き用タオルを持参して頂き助かりました。また、ご縁がありましたらリピートしたいです。
• Mitsumasa (10/5): - 古いホテルではあるが、大浴場やレストランが改装されてあり、快適でした。また利用したいです。
• SHIORI (10/5): - 湯畑の目の前なので観光はしやすかった。駐車場は車を預ける形で、帰りは車を持ってきてもらうのに待ち時間が少し発生した。
• emi (10/5): - 湯畑の目の前のロケーションは、便利で素晴らしい光景でした。 大正ロマンを感じさせる館内は、とても感じがよく、歴史を感じることが出来ました。 宿泊客が多い事から、時間制限のある夕食と朝食は、ゆっくりとする事が出来ず、スタッフの方々は、片付けを始めてしまっていた中で、少し急がざる終えない状況になったのは、少し残念でした。 しかし、清潔で温泉を心行くまで満喫できたので、よかったです。
• INJAE (10/5): - 장소가좋았고식사도훌륭해습니다
• HIROAKI (10/5): - 来客に対して、スタッフさんみんなが、新鮮丁寧な対応をしてくれます。五つ星が就くのも判りますね。食べ物もたいへん美味しく頂きました。近いうちにリピートしたくなりました。
• takao (10/5): - 綺麗で対応も良い
• KENICHI (8/5): - 湯畑がとても近く、温泉街巡りもすぐに出来て好立地でした。料理はよく無かったです。
• Yasushi (10/5): - 立地、接客サービス、清潔感、料理と全てにおいて最高のホテルでした。 また是非利用させて頂きたいと思います。 有難う御座いました！
• ゆう (8/5): - good
• Verified traveler (10/5): 草津最高！ホテル一井最高！ブュッフェ最高！ - 古さは所々ありましたが、清掃も行き届いておりましたし、スタッフの対応も迅速でした。 有料の浴衣を借りたかったのですが、浴衣用の下駄がなかったので諦めました。冬用の外履きはありましたが、浴衣用の下駄が用意されていたら更に良かったかと。 ブュッフェは申し分ないくらいのご馳走揃いで、また草津温泉へ行く際にはリピートしたいと思います！
• keiko (8/5): - レストランでのビュッフェが種類も豊富で美味しいかったです。 お寿司でウニがあるなんて嬉しいです。
• mm (10/5): - ビュッフェの品揃いが豊富で美味しかった！
• Xing (10/5): - Excellent stay, everything you need within the hotel, onsen is excellent.
• Kwong Fai (8/5): - One of the staff who stand for the car parking service, he is rude and can't communicate. At first time, When I check in, My friend just dropped us off, and that staff keep saying a lot of Japanese and I don't understand what he talking about. We just need to unload the luggage and take few minutes only. And he wasting my time for more than 10 mins due to poor communication! For 2nd time, my friend drove his car and come to pick me up. And that staff didn't let my friend in. I told him, we just load up the luggage and leave immediately. And he keep blocking my friend car. Until another staff came over and let my friend in. I don't know what happen to this staff. This is not a high graded hotel look like! Please improve the staff's communication!
• Chung Ming (10/5): - It’s a very nice hot spring hotel with excellent location and services.
• Maki (10/5): - クリスマスに家族で利用しました。ホテルは草津の中心である湯畑の目の前なので足元の悪い雪の季節の散策観光には抜群のロケーションでした。すぐ近くにコンビニもあります。お部屋は本館の和室でしたがロビー等は歴史を感じる素敵な洋館風、お掃除も行き届きスタッフの方々のお心配りも温かくリラックスして滞在できました。 別館の温泉浴場までは5分ほど館内移動を要しましたが、途中の渡り廊下ではホテルの歴史を感じられる品々が展示されていて興味深く拝見しました。温泉は3種類の温度設定の湯船があり泉質もよくアメニティも色々揃っていてとても気持ちよく過ごせました。 お食事は夕食、朝食ともビュッフェの宿泊プランでしたが食べきれないほどメニューが豊富でした。クリスマスだったのでケーキなどもクリスマス仕様、夕食中にはスタッフの方がサンタに扮されてサプライズ登場する楽しい演出にほっこりしました。 本館の1階が大きなお土産店で、お部屋にお茶菓子としてご用意いただいていた美味しい温泉饅頭も購入でき、宿泊客限定の箱クッキーのプレゼントまでいただけて満足でした。 また違う季節に草津に伺った際にも宿泊させていただきたいです。
• Paul (10/5): - Excellent hotel at the central location Kusatsu onsen district
• Kaoru (8/5): - 女性3人で宿泊しました。 お風呂は温度が違う湯船が3つ、露天風呂もあってすごく楽しめました。 本館に泊まりましたが、お風呂が遠すぎました。 お風呂に行く時のバッグが用意されていて便利でしたが、3つのうち1つのバッグがボロボロで残念でした。 ビュッフェは美味しかったです。
• Pablo (10/5): - Great location, just couple steps from Yubatake hot springs, you can tell facilities are a bit old but well kept, big room, great staff, big buffete dinner, breakfast a bit short in options but good, safe area. It is a natural onsen town so expect its particular smell at all time, inside hotel they do a good job isolating it but still keep that in mind. Onsen is awesome, by gender, traditional dress code (no clothes), 3 hot tubs at different temps and outdoor pool.
• NANAKO (8/5): - 老舗旅館をリノベーションして素敵になりとても良い旅行が出来ました。レストランのバイキングも多い少ないは有るかと思いますが刺身寿司のなま物もライブキッチンも美味しかったです。友達と3人女子会でした。友達も良かったと言ってくれました。
• Tie (10/5): Hotel Ichii service is excellent - I stayed in Sakurai Hotel the day before I checked in Hotel Ichii, I left my luggage at Sakurai hotel. Hotel Ichii sent a car to pick up the luggage for us, it was great. Thank hotel Ichii.
• Hiroshi (10/5): サービスを一新した老舗ホテル - 湯畑に隣接した老舗ホテル。 お風呂を改装して３つの温度の浴槽に分けたことで、好みの温度の温泉に入れるようになり、且つ、清潔感が増した。 朝夕共にバイキング形式の食事をいただいたが、どの皿もおいしく、満足。但し、以前のフルサービスの食事の方が、落ち着いて食事が出来、この老舗ホテルには似合っているとも思う。
• 770sofieb (2/5): Warning - They cancelled our room right before arriving on our honeymoon, and now we have no other options as it too busy and expensive to book in Gunma. We are devastated by their lack of communication and taking action as we now have no accommodations:
• 695dejac (10/5): Satisfaction! - This is an excellent hotel! I arrived at the bus station, asked the staff at the station to please ring the hotel for a ride and 5 minutes later the minibus was there! The hotel was beautiful, clean, the food was also excellent , not over the top but good. Over all service was excellent. No complains. The Onsen was beautiful.
• muratte (10/5): Best location in Kusatsu center and great food, onsen and hospitality. - This is the hotel taking 5 star from my own scoring so far in Japan. 1) Central location with free car park 2) Amazing Food with Kaiseki type traditional service(Dinner and breakfast). All the ingredients and the way that they prepare in nice atmosphere is amazing. I think it was the best food experience for me so far in Japan. 3) Indoor and open air onsen which is so clean. 4) Service quality and hospitality is top class. We wanted to give a surprise gift to our cousin. We asked their restaurant management to prepare a special closed ceramic bowl etc. They perfectly prepared more than our expectation. Moreover, they also gave their own small gift to our cousin. 5) Building also in traditional shape and well maintained. 6) Our room was traditional tatami style and it was big enough with bath tube and toilet. 7) First floor is the biggest souvenir shop in central kusatsu area.
• Murray (10/5): - Beautiful scenery and town. Shopping and services are close, but in 5 or 10 minutes walking you can be in the mountains with natural hot spring streams or 15 minutes skiing. Bustling and quiet at the same time.
• Verified traveler (10/5): - Central and convenient to the main attractions at Kusatsu Onsen. Excellent Facility. Good COVID controls in place and still providing stellar services.
• Verified traveler (2/5): 表示金額より請求金額が高くなります。 - ホテルはそれなりですが、Hotels.com の対応が最悪です。表示金額(2万ほど)を参考に予約したが、請求金額が2万8000円でした。消費税、サービス料がかかるという表示が小さく書かれていたが、まさか2万に対し8000円もプラスされるとは何なのでしょう。　ホテルでは現金で入湯税など支払ったので、サービス料の8000円は意味不明。　申し込み直後から問い合わせしていますがhotels.com からは明確な回答もなし。　他のサイトからの申し込みを強くおすすめします。
• YOUJI (8/5): コストパフォーマンス良いホテル - 車で到着ご、直ぐにホテルの人が対応して頂きまして、チェックアウトまで快適に過ごせました。 湯畑近くで、お店も近くて便利です。
• Jianping (8/5): 晚上请勿关空调。 - 地段特别好，出门就是汤田，周边景点基本在10分钟左右路程，挺方便。酒店还有到车站的接驳车，早餐也不错，特别适合不喜欢吃生食的人。温泉场地挺大，户外风吕温泉水应该不是硫磺泉，挺清澈的，没有刺鼻味。唯一不足酒店内部设施有点旧，但还是挺整洁的。酒店空调很强，晚上睡觉时关了空调，结果还是没法盖被睡，时常掀开被子而冻醒。最好能提供薄一点被子或入住时提醒客人不要关空调睡，以免造成感冒。
• Ah Kwan (6/5): - 厕所很臭
• WanTsingT (10/5): Nice stay at Kusatsu - The hotel is just in front of 汤畑，and we booked the room with 汤畑view. The hotel is not too new but the facilities are generally ok. The location is convenient with nearby to tourist spot, convenience store and souvenior store just at first floor of the hotel. We experienced good hospitality from hotel staff Mai-san. She is new to the hotel but she try her best to help us for our need. Will definitely return to hotwl ichii if we visit Kusatsu again.
• DAVE_and_ADRIENNE (10/5): Very nice Ryokan "Japanese Style" Hotel. Great Osen (Japanese Hotspring) - This was one of my favorite hotels in Japan. It was Japanese style (Ryokan) which means it's one large room with a floor mat (Reminded me of a Judo/Karate room). With 1 table and chairs (Very close to the ground.) at the time of your choice, the staff will come and move the table and make your bed(s). We had 2 beds, (Single futons) and they were very comfortable. The hotel has Male and Female (Separate) Osens (Japanese HotSprings) in the hotel. I think there might a mixed Onsen but I'm not certain, the signage wasn't very clear. There's a large gift store and liquor store in the hotel and it's right in the middle of town. We paid a bit more than average for Japan but this is probably because we were in an onsen town. I would recommend this hotel.
• Verified traveler (6/5): 子育て世代にはあまり優しくありませんでした - 立地は素晴らしいです。浴場も広いです。しかし、ネガティブな事もいくつか感じましたので、下記に記します。 1) チェックイン手続きに2人しか対応していないこと 草津駅からのホテルの送迎バスでホテルに向かいました。20名ほどが同時に到着し、手続きが始まりました。私たちは乳幼児一人を連れた3名の家族連れでしたので、無理をせずに他の宿泊者の手続きが終わるのを待ちました。しかし、カウンターで対応されるホテルの方が2名しかおらず、私たちが手続きができるまでに30分かかりました。 2) 宿帳の記入 hotels.comから予約をしましたが、ほぼ同等の内容を手書き記入を求められました。大体の情報は既に持っているし、既にデータ化もされているはずなのに、なぜ同じ作業を求められるかが疑問でした。しかも、カウンターの方は記入後の情報を確認する事さえありませんでした。ルーティンで客に作業を求めるのではなく、なぜこのような情報が必要なのか考えて、簡略化できる方がよいのではないでしょうか。 3) 子育て世代に対する配慮のなさ 授乳ができるところを問い合わせたところ2階の古びたトイレを勧められました。子育てをしたことがスタッフの方であれば容易に想像ができると思いますが、あの古びたトイレで授乳はだれしもしたくないと思います。授乳室がないのであれば、部屋を仮に提供したり、少し早めにチェックインをさせるという措置があってもよいのではないでしょうか。私が手続きをしたのは13時45分で、部屋に入れるのは14時からという事で、入室はできませんでした。ホテルは私たちを30分待たせているくせに、私たちが15分早くチェックインすることは許可していただけませんでした。かなり時間に厳しいホテルなのだと思います。 4) 設備の古さ これはもうしょうがありませんが、寝具が古すぎます。もう少し快適なマットレスや枕を導入してはどうかと思いました。
• Verified traveler (6/5): - 食事 サービスは親切で良かったのですが、ドリンクの種類が少なく少なかったのが残念です。サラダや野菜類のメニューが豊富で美味しかったです。 本館に宿泊したところ畳は綺麗であったものの昭和を感じさせる古い状態のままで冷蔵庫のドアも汚れていて清潔感がありませんでした。
• Verified traveler (10/5): - 市井酒店在該處的名稱是一井酒店，請Expedia必須更正，如果唔係，好難搵。酒店內無論房間，設施和服務都是極好的。難怪由2012年開始無間段地取得5星酒店美名。名不虛傳。正!
• KA LOK (10/5): - Overall service and facilities are good. The location is convenient and good
• sgtraveller_1981 (6/5): Service was lacking but facilities are generally okay - I reached the hotel via self-drive and arrived at around 4pm. During the check-in process, I felt that they discriminated between local japanese guests and foreign guests as the service provided was very different. The japanese guests were brought to their rooms and luggage was also delivered directly to their rooms. However, we were left to ourselves to carry our own luggage out of the car and over to the room. No pleasantries by the reception was offered. Maybe the hotel can clarify was because we were staying in the annex wing? I have been to other ryokans and the luggage was always sent to our rooms and we were always briefed by the hotel staff on the facilities. I would expect better service given the price we paid for it. We had a dinner and breakfast meal plan. The food was only so-so. Interestingly ,the tv turns on by itself at 7am . Not sure who set the alarm but it came out by itself and scared my socks off. I think that for the price we paid, the service was lacking. I would venture out to try other hotels in the vicinity. Only convenience was that the in-house onsen was located at the annexe wing on the 3rd floor which was in the same block i stayed in. The hotel check out time was 10am and you could only keep your car there till 12pm. Honestly. if you are not strapped for location, try elsewhere. This hotel charges too high for the service it provides.
• Verified traveler (8/5): - 有很多自助設施，例如洗衣機，自動購物機等 但房間較細，很多電視頻道要收費 最難明白的為什麼凌晨3點都一堆人等用洗衣機。。。
• YUANFENG (10/5): Very convenient location, nice Japanese style room - 飯店本館一樓走出來就是草津湯畑，要買東西要拍照，要走路去巴士站都方便！位置超級好！房間很大很乾淨，和式套房睡四個人都沒問題，也有自己的獨立衛浴。別館石殿泡湯很讚！一定要去！早餐與晚餐都是自助式，如果期待一個人一份的懷石料理，就要考慮一下。整體來說非常推薦這家飯店！
• IvanC272 (8/5): Good location and food - We selected the room with the view of the Kusatsu Hot Spring in the middle of the town. The night display of light show at the hot spring was spectacular when viewed from the room. Dinner and breakfast hall was huge with lots of Japanese food to sample. The hotel also gave 500¥ coupon per person for purchases at the ground floor shop or offset the cost of alcoholic drinks at meal time. For purchases of more than 2000¥, the hotel would present a box of biscuits. The only issue is that there were only 3 hairdryers in the male onsen changing area for such a hugh establishment.
• yuchen (8/5): 湯泉優，位置好 - 地理位置靠近湯佃，風呂湯質優，接待人員親切，冬天下雪天，大廳免費香醇咖啡瞬間暖和身軀，免費接駁車來往飯店和巴士車站～
• Verified traveler (10/5): - very nice. We all love it.
• Verified traveler (10/5): - 立地、サービス、設備、お風呂共に快適に過ごせるお宿でした
• JIB (10/5): - โรงแรมที่ตั้งอยู่กลางเมือง ใต้โรงแรมมีร้านขายของและร้านกาแฟ มีออนเซนทั้ง indoor และ outdoor บริการตามเวลา ห้องพักกว้างขวาง สะดวกสบาย ห้องอาหารนั่งสบายไม่อึดอัด พนักงานบริการดีและเป็นกันเอง
• 757yukit (8/5): Nice location with good hospitality - The hotel locates in front of 湯畑. Many restaurants and different kinds of hot springs are around there. Gift shop in the hotel has great choice of suveniors. 湯畑のまん前で、周りには食事するところも温泉も沢山。ホテルのお土産屋さんも広くて何でも手に入ります。
• Andy (8/5): - 風吕分室內及室外，室外風吕偏細，位處別館，離本全館較遠早晚餐為自助形式，食物質素尚可，有免費泊車服務。
• funfun910 (10/5): Excellent location and service - This is the first time we stayed at Hotel Ichii and we were lucky to get the best view special guest room (no. 802). Their service is excellent, dinner course at our room was great. I would like to extend my appreciation to the staff, Noda san who serve our dinner and Front desk Mr. Takahashi for their great service to us during our stay! We have a memorable trip in Kusatsu.
• ching man (10/5): - 服務好自助餐美味
• Jessica (8/5): - Nice old fashioned hotel, even though it’s a bit outdated. But it keeps their own tradition since 19 century. Really enjoy the Onsen - hot springs ♨️ 😊
• cooblue (8/5): Nice Stay! - Wanted to stay near Yubatake so as to fully immersed ourselves in Kusatsu town so chosen Hotel Ichii & am glad we did! Stayed a nite in Japanese style room on 7th floor in main building. Easy access to onsen, dinning room, souvenir shop. Suppose to arrive 3pm+ but lost 1 of our JR pass can only arrive 6pm+ so send email to inform hotel, hotel responded promptly & informed us once check in have dinner, but I explained our situation (a rush tiring day after lost JR pass!) & prefer onsen prior to dinner, hotel is nice to accommodate our request & email respond was so efficient! Thanks! We enjoyed our dinner & lost count how many dishes we ate :D dinner consists of wide varieties from Japanese style dish to western style. After dinner took a nice walk around Yubatake, it's just outside hotel ichii as if part of hotel compound. Breakfast is mainly Japanese style with limited choice of bread. After breakfast went souvenir shop, it's big with wide varieties of products & tax free too. Besides souvenir shop is a cafe looks cosy & nice but didnt't have time to try. Hotel provide free shuttle bus to & from bus terminal, with big luggage that's very convenient. Overall a nice experience!
• Takeshi (6/5): 湯畑の目の前の好立地なホテル - チェックインから、何を間違えたか、予約先のネット名は違う、宿泊プランは間違えると、どうなっているのでしょうか。 　部屋に、入れば、目につくゴミ、朝食バイキングの前の男子トイレも、使用した方も使用した方ですが、床に散らばる、沢山のペーパーのゴミ。 　良い所、①駐車場が宿泊日の14時から、チェックアウト日の12時まで、無料で置かせてくれ、駐車場もホテルの目の前と近いと。②風呂の泉質が二種類楽しめる。③湯畑の目の前の絶好のロケーション。④風呂の点検？に女性も男性も入って来て、女性が入るのは、年配でも、え!と思いますが、まめに洗い場のイスをを少なくても、座っていない物は、洗い、湯桶とイスを整理整頓されることは好感持てました。男性風呂には男性社員だけが入って欲しいでね。 　女将も、朝方は外に出てお見送りと、老舗ながらの、大きい3棟のホテルと規模も草津一と思われますので、さらなるサービス向上や、マメなトイレ点検清掃等は目が行き届けば、この立地条件なら、リピーターも多くなるでしょう。初めての宿泊は、別館になるようで、本館に泊まるには別料金や会員カード登録など、2泊目以降には、手厚いように感じました。　
• KUMI (10/5): 2回目の利用です。 - 1階のSHOPがリニューアルされていて、お土産選びが楽しかったです。ホテルの大浴場のゆったりできますし、なんといっても♨️湯畑が目の前というロケーションが最高です❣️
• Wai (10/5): - 環境好，服務貼心
• wthinc (10/5): Nice quieter Cafe/Bar with food and great souvenir shop - We often go to Cafe/Bar at Hotel Ichii located at Yubatake (Center) of Kusatsu Onsen. Not because they are authentic Japanese. It is a western type bar with counter seating as well as table seatings and also outdoor seatings. We like this place because it’s rather quiet and not totally exposed to Yubatake. It’s somewhere hidden because the entrance is blocked by Yumomi theater. If you want to be in the middle of tourist action, then it’s not for you, but if you want some quiet time with your spouse, BF/GF or friends, then we recommend this place. Staff are friendly and very courteous. They have the usual Cafe offerings and also Beer and hard liquor plus their own variety of food and sweets. I have to warn you that their machine brewed Matcha Latte is very sweet. I always ask them to dilute it with extra milk. It is located on the ground floor with their huge souvenir shop. By far the biggest in Kusatsu Onsen.
• Stanley (10/5): - great location, old hotel
• サン (8/5): 湯畑の目の前にある大きなホテル - ホテルは大きな建物3つあって、今回は一番奥にある建物だったので、部屋から湯畑は見ることができませんでした。 暖房が暑過ぎるくらいでしたが、残念ながら当日はむしろ冷房が欲しい状況でしたが、部屋での切り替えはできませんでした。 部屋近くに卓球台があって、気軽に楽しめたのですが、ほとんどのラケットがボロボロで苦戦しました。 値段を考慮して、非常にバランス良いと思います。またぜひ利用したいと思います！
• sarah_3YJ123 (8/5): Great location - The 1st floor of the hotel is currently under renovation. Thus, though it is situated just next to the Yubatake area, you will have to take a detour to get to the hotel lobby. It is well-located and is about 5 minutes walk away from the Sainokawara Park, which has a big open outdoor onsen (600 Yen adult) and two small foot onsen (free) . The Japanese room is spacious and quite well-maintained. The meals (breakfast and dinner) are average, not impressive. It provides a shuttle service to the bus station (5 minutes walk) which is great, especially in the cold.
• Yu-Chien (8/5): - 我們到達時房間已準備好熱開水及一壺冰水，感覺很貼心。
• pak yin (6/5): 質素一般的溫泉旅館 - 位置很好，酒店比較舊，室內溫泉好熱，室外比較舒服，可惜室外溫泉有頂蓋住，未能享受一邊浸溫泉一邊漂雪到頭頂的樂趣。另外在日本黎講員工算無乜禮貌
• cheechengk (8/5): Ideal location for First-timers at Kusatsu - Located right in front of Yubatake and next to Netsunoyu - Yumomi performance. Walking distance to Sainokawara Park with local eateries surrounding & combini (7eleven, Lawson). You can easily buy souvenir or local produce at Ground Floor of the hotel, the Kusatsu's famous steamed manju is all located steps away from the hotel. The plus point of staying here is that you can enjoy the evening view of Yubatake and lightings at anytime of the day. Hotel room: traditional tatami & spacious with turndown service for Futon Onsen/hotspring: 1 big indoor pool and 1 round pool outdoor with japanese garden setting
• nitsajitd (10/5): Wonderful hotel - We are a family of 4 who went on the snowy day and we were so glad we chose to stay at Hotel Ichii. It is very close to bus station only 3 mins walk, there is also a drop off and pick up service from the hotel. The hotel is near the Yubatake (the highlight of the city) and you can enter the hotel through B1 floor with lots of souvenir and shopping awaiting for you. The onsen in the hotel was very relaxing and clean. The dinner and breakfast were wonderful, we had the Japanese courses for both meals and absolutely love it. Though we did not stay at the main building but our rooms were super clean and comfortable. I love the classical music the hotel played on the walkway. This place is highly recommend to anyone. I was regretted now that we were stayed only a night there, I wish we have more nights at the Hotel Ichii. We will definitely want to go back to the hotel
• GintamaZ (8/5): Older hotel with excellent location - Hotel has excellent location next to yubatake. It also has a nice outdoor onsen on location. The breakfast and dinner are decent. We did not get to stay in the main building, and were put in the annex, meaning there is more of a walk. Some of the main building rooms have Yubatake view, which is magical at night time.
• vincent (6/5): central location hotel. - Hotel located right in front of 湯畑 and 5 min walk to bus terminal. Outside of hotel is renovated but Inside of hotel a bit aged. Dinner buffet offered many choices though we chose to take the second shift at 7:30 pm. We were a bit disappointed as some dishes were half finished and not replaced with fresh / hot ones.
• Verified traveler (8/5): - 草津巴士總站有接駁服務。室外溫泉好正，乾淨、服務態度好整體都非常滿意，唯一訂了望溫泉街的房間而未能提供有點失望。
• CATHY (10/5): Cathy - It's a great hotel, we love it.
• Suk Yee (8/5): Solo stay overnight trip - While there was a little hiccup at the Kusatsu Bus Terminal pickup, my overall stay at the Annex was generally pleasant. It could have been made better to allow me to pay separately at check-in for dinner and breakfast since I was unable to make these choices during booking for single pax.
• REIKA (10/5): 草津良いとこ！ - 二度目です。大変良いと思います。
• HIROSHIGE (10/5): 立地！従業員！宿！最高 - 湯畑が目の前で温泉も良く最高でした。素泊りプランで通常は1番遠い西館になるはずでしたがおばあちゃんと幼い子供がいた為にご好意で本館にして頂きとても感謝しています。フロントの女性の方の対応、感じも大変良く！また柏出身と言っていた駐車場係りのお兄さんも感じが大変良く気持ちの良い旅が出来たと家族で感謝してます。また必ず行きたいと思います。
• Bessie (8/5): 方便之選 - 溫泉不是太好，只有室內及外各一。地點理想，湯沺在出面。
• Verified traveler (6/5): - 一切上算美好!
• pig pig (8/5): Not bad. - Pretty close to spot. Very comfortable hot springs. Though lots of customers, still spacious space to enjoy hot springs. Great buffet breakfast and dinner.
• YYYYYY (6/5): Very close to the hot spring - The hotel location is good, close to hot spring. However, the facility is a bit old and damaged. The breakfast and dinner are fair, not much choices for food.
• HelenPC (10/5): Perfect for a weekend relaxing trip - Location of this onsen was great! The staff, the onsen itself, the foods..... everything was perfect!
• Verified traveler (6/5): 普通 - ネット予約ですが、備考欄に子供のことを記載したが見落とされていた。還暦祝いの為に利用したが違うとこにすればよかったかなと少し思った。
• Verified traveler (6/5): - Positive: Clean, big hotel, with yubatake view, mostly local tourists, outdoor hotspring is nice Negative: Old, the dinner and breakfast are good but they are exactly the same everyday, not many things to see around the area, no wifi in the room The staff in the hotel is very nice however they need to improve their English, we asked a housekeeping lady for extra pillow, to make sure she understood, we even show her a pillow and saying we need one more, the first day they failed to place it, the next day we asked directly at reception, still no extra pillow was sent.
• Li Chun (8/5): - 露天風呂很好！
• Tengchieh (10/5): - Hotel staff are very helpful and friendly. Get good recommendations when we tried to have alternative plan adter knowing that road to Wild Monkey Park is closed in winter season.
• Ka Ning (10/5): - 地點方便,溫泉非常好
• Verified traveler (10/5): Convenient hotel. Good view - Good place to stay. Near the attractions and there is a shopping area just under the hotel. Free shuttle bus to the hotel from the bus terminal.
• Verified traveler (8/5): Suck A Relaxing Place - This place was amazing. It's a very short drive from the ski slopes. It was so relaxing to go to the onsen (hot spring bath) after skiing. The hotel is a 2 minute walk from the show and the back entrance leads straight to the outdoor famous view. The hotel is also about a 3 minute walk to the street with all the bars. There is an indoor and outdoor Onsen separate male and females. The place was very clean and very comfortable. The futon measures are a little thinner and pillows are slightly harder than I'd prefer. The stay was wonderful. The dinner and breakfast busts have so many varieties.
• Larasati (8/5): - Great
• Annalyn (8/5): View from our room was amazing - Hot springs was great, dinner and breakfast buffet was good too.
• AARON (8/5): Close to sightseeing - Very convenient to sightseeing and hotel bus pick up from bus terminal.
• Jason (10/5): Perfect mountain and Onsen getaway near Tokyo - Perfect little getaway spot with private in room bathroom and gender separate Onsen (hot springs spa) available to guests. Our room was traditional Japanese bedding which the hotel staff set during dinner. Buffet dinner and breakfast options available were great. Don't expect a luxury stay here, but it is a nice facility (under remodel when we visited in August 2016). They cover all the basics including a Yukata available for use while staying there. Staff is friendly and helpful. Walk around town and through the small shops and restaurants makes for a nice afternoon.
• bozing (8/5): Not bad - Too costly, not much food variety, hotel kind of old.
• Verified traveler (8/5): - I've spent a great time in Hotel Ichii, both room, onsen & food were awesome with such attractive price.
• Greg (8/5): Great location, great staff. - Hotel Ichii is an older property but in a great location in the middle of town just in front of the yubitake. Gender separated hot springs within the hotel are available. There is a small private ryokan behind the main building at the base of the hill that offers private bathing for couples or families. The staff is extremely courteous. Shuttle busses are available to & from the bus station. As it is a short walk from the station downhill to the hotel I would reccomend walking through the town to take in the shops along the way instead of using the shuttle. Meals are buffet style. Please be aware that many places in Kusatsu do not open early or stay open late. Definately would reccomend getting breakfast at the hotel and then exploring around town to find dinner. Please note that as of this posting th hotel was performing some construction that started about mid-day and did not get in the way of everyday hotel activities although a deck overlooking the yubitake was closed.
• Eng Chin (8/5): Good Food and Close to Centre - Close by to the town centre where the activities and show is. Hotel food was buffet style for both dinner and breakfast - good spread and plentiful. The beef was very good.

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