Hotel Gyokusen
Location: Tamayucho Tamatsukuri 53-2, Matsue, jp
Star Rating: 3 Stars
Property Type: Ryokans
About this Property
Luxurious Accommodation with Relaxing Amenities
Hotel Gyokusen, just 5.4 km from Lake Shinji, offers a serene escape with a sauna, hot spring bath, and public bath. The air-conditioned rooms feature free WiFi, private parking, and facilities for disabled guests. Some units boast private bathrooms with complimentary toiletries, while others cater to allergy-free needs.
Geothermal Hot Springs and Garden Oasis
Nestled in a geothermal area, guests can unwind in nearby hot springs or enjoy the tranquil garden and shared lounge.
Convenient Location with Nearby Attractions
Explore Atagoyama Park and Hirata Honjin Memorial Museum, both within 24 km, or visit Lafcadio Hearn Memorial Museum just 10 km away. With Izumo Airport a short 19 km drive, book your stay at Hotel Gyokusen for a rejuvenating retreat.
Important Information
Please note that buffet will not be served until further notice. The property will serve a set breakfast meal alternatively.
Guests who will be staying with children are kindly asked to inform the property the number of children and their ages at the time of booking. Additional fees will apply.Guests must check in by 19:30 to eat dinner at this property. Guests checking in after this time may not be served dinner, and no refund will be given.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Policies
Check-in: 03:00 PM - 07:00 PM
Check-out: 10:00 AM
Amenities & Facilities
- Free beach shuttle
- Offsite parking discounted rates available
- Electric bicycle charging station
- Parking
- Non-smoking rooms
- Air conditioning
- Room service
- Family rooms
- Lift / Elevator
- Luggage storage
- Fax/photocopying
- Facilities for disabled guests
- Sauna
- Massage services
- Karaoke
- Shared lounge/TV area
- Board games/puzzles
- Wheelchair accessible
- Kid meals
- Evening entertainment
- Public Bath
- Fruits
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Smoke alarms
- Shared stationery like menus, pens are removed
- Property cleaned by professional cleaning companies
- Key access
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- 24-hour security
- Thermometers for guests provided by property
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Self parking (surcharge)
- Free beach shuttle
- Offsite parking discounted rates available
- Spa tub (surcharge)
- Internet access
- Games
- Housekeeping on request
- Concerts/live shows
- Wine release events
- Reception hall
- Japanese garden
- Electric bicycle charging station
- Vegetarian menu options available
- Bulk dispenser for toiletries
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Superior Family Room
The unit has 2 beds.
Max Occupancy: 3 (3 Adults)
- Private bathroom
-
Superior Twin Room
Max Occupancy: 4 (4 Adults)
- Private bathroom
-
Special Room 701 (Yakumo) - 12.5 Tatami + 8 Tatami + Living Room
The spacious family room provides air conditioning, tatami, as well as a private bathroom featuring a bath and a shower. The family room features a wardrobe, a safe deposit box, an electric kettle, a dressing room, as well as a flat-screen TV. The unit offers 6 futons.
Max Occupancy: 6 (6 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Yukata
- Mobile hotspot device
- Smoke alarm
- Key access
- Tatami (traditional Japanese flooring)
- Hand sanitiser
-
Special Room 751 (Magatama) - 12.5 Tatami + 7.5 Tatami + Western Style Bed + Living Room
The spacious family room provides air conditioning, tatami, as well as a private bathroom featuring a bath and a shower. The family room features a wardrobe, a safe deposit box, an electric kettle, a dressing room, as well as a flat-screen TV. The unit offers 2 beds and 6 futons.
Max Occupancy: 8 (8 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Yukata
- Mobile hotspot device
- Smoke alarm
- Key access
- Tatami (traditional Japanese flooring)
- Hand sanitiser
-
Western-Style Single Room
Providing free toiletries, this single room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned single room provides a flat-screen TV, a wardrobe, a safe deposit box and an electric kettle. The unit offers 1 bed.
Max Occupancy: 1 (1 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Yukata
- Mobile hotspot device
- Smoke alarm
- Key access
- Hand sanitiser
-
Japanese-Western style room 20 Tatami (Mountain View)
The spacious family room offers air conditioning, tatami, as well as a private bathroom featuring a bath and a shower. The unit offers 8 futons.
Max Occupancy: 8 (8 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Yukata
- Mobile hotspot device
- Smoke alarm
- Key access
- Tatami (traditional Japanese flooring)
- Hand sanitiser
-
Standard Family Room
The unit offers 6 futons.
Max Occupancy: 6 (6 Adults)
- Private bathroom
-
[Newly Renovate on Nov] Japanese Style Superior Twin Room (47sqm), Non Smoking [View Not Guaranteed]
2 Double Beds and 2 Twin Futons
Individually decorated room
Relax - In-room massage available
Internet - Free WiFi
Entertainment - LED television with digital channels
Food & Drink - Refrigerator and room service (limited hours)
Sleep - A down duvet and turndown service
Bathroom - Deep soaking bathtub and slippers
Practical - Safe, laptop workspace, and phone
Comfort - Air conditioning and daily housekeeping
Accessibility - Grab bar near toilet
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Slippers
- Bidet
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Turndown service
- In-room massage available
- Free WiFi
- Down comforter
- Deep soaking bathtub
- Laptop-friendly workspace
- Bed sheets not available
-
[Newly Renovated on November] Superior Room (47sqm) Garden View, Non Smoking
2 Double Beds and 2 Twin Futons
506-sq-foot room with garden views
Relax - In-room massage available
Internet - Free WiFi
Entertainment - LED television with digital channels
Food & Drink - Refrigerator and room service (limited hours)
Sleep - A down duvet and turndown service
Bathroom - Deep soaking bathtub and slippers
Practical - Safe, laptop workspace, and phone
Comfort - Air conditioning and daily housekeeping
Accessibility - Grab bar near toilet
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Slippers
- Bidet
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Turndown service
- In-room massage available
- Free WiFi
- Down comforter
- Deep soaking bathtub
- Laptop-friendly workspace
- Bed sheets not available
-
Superior Family Room
The unit has 6 futons.
Max Occupancy: 6 (6 Adults)
- Private bathroom
-
Japanese-Style Room 12.5 Tatami (Mountain View)
The family room features air conditioning, tatami, as well as a private bathroom boasting a bath and a shower. The unit has 6 futons.
Max Occupancy: 6 (6 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Yukata
- Mobile hotspot device
- Smoke alarm
- Key access
- Tatami (traditional Japanese flooring)
- Hand sanitiser
-
Japanese-Style Room 12.5 Tatami (No View)
The family room offers air conditioning, tatami, as well as a private bathroom boasting a bath and a shower. The family room features a wardrobe, a safe deposit box, an electric kettle, a dressing room and a flat-screen TV. The unit has 6 futons.
Max Occupancy: 6 (6 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Yukata
- Mobile hotspot device
- Smoke alarm
- Key access
- Tatami (traditional Japanese flooring)
- Hand sanitiser
-
Japanese-Style Room 12.5 Tatami (No View) - Top Floor
The family room provides air conditioning, tatami, as well as a private bathroom featuring a bath and a shower. The unit offers 6 futons.
Max Occupancy: 6 (6 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Yukata
- Mobile hotspot device
- Smoke alarm
- Key access
- Tatami (traditional Japanese flooring)
- Hand sanitiser
-
Japanese-Style Room 12.5 Tatami (Mountain View) - Top Floor
The family room offers air conditioning, tatami, as well as a private bathroom boasting a bath and a shower. The family room provides a wardrobe, a safe deposit box, an electric kettle, a dressing room and a flat-screen TV. The unit has 6 futons.
Max Occupancy: 6 (6 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Yukata
- Mobile hotspot device
- Smoke alarm
- Key access
- Tatami (traditional Japanese flooring)
- Hand sanitiser
-
Japanese-Style Room 12.5 Tatami (Garden View)
The family room features air conditioning, tatami, as well as a private bathroom boasting a bath and a shower. The family room offers a wardrobe, a safe deposit box, an electric kettle, a dressing room and a flat-screen TV. The unit has 6 futons.
Max Occupancy: 6 (6 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Yukata
- Mobile hotspot device
- Smoke alarm
- Key access
- Tatami (traditional Japanese flooring)
- Hand sanitiser
-
Japanese-Style Room 12.5 Tatami (Garden View) - Top Floor
This family room is air-conditioned and features a flat-screen TV, tatami, a wardrobe and a safe deposit box.
Max Occupancy: 6 (6 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Heating
- Dressing room
- Slippers
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Yukata
- Mobile hotspot device
- Smoke alarm
- Key access
- Tatami (traditional Japanese flooring)
- Hand sanitiser
-
Western-Style Deluxe Twin Room
Offering free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. This twin room is air-conditioned and features a flat-screen TV, a wardrobe, a safe deposit box and an electric kettle. The unit offers 3 beds.
Max Occupancy: 3 (3 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Yukata
- Mobile hotspot device
- Smoke alarm
- Key access
- Hand sanitiser
-
Western-Style Twin Room (No View)
Featuring free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. This twin room is air-conditioned and has a flat-screen TV, a wardrobe, a safe deposit box and an electric kettle.
Max Occupancy: 3 (3 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Yukata
- Mobile hotspot device
- Smoke alarm
- Key access
- Hand sanitiser
-
Japanese-Style Room 20 Tatami (Garden View)
The spacious family room features air conditioning, tatami, as well as a private bathroom boasting a bath and a shower. The family room offers a wardrobe, a safe deposit box, an electric kettle, a dressing room, as well as a flat-screen TV. The unit has 8 futons.
Max Occupancy: 8 (8 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Hypoallergenic
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Yukata
- Mobile hotspot device
- Smoke alarm
- Key access
- Tatami (traditional Japanese flooring)
- Hand sanitiser
-
Superior Twin Room with Garden View
The unit has 2 beds and 2 futons.
Max Occupancy: 4 (4 Adults)
- Private bathroom
-
Double Room with Garden View
Max Occupancy: 4 (4 Adults)
- Private bathroom
-
Deluxe Double or Twin Room
Max Occupancy: 4 (4 Adults)
- Private bathroom
Guest Reviews
- kinoe (8/5): 館内も素敵でとても心地よくお得感を感じました^_^ - 駐車場での対応もよく、駐車場からカートでホテルに乗せて行っていただいたり 館内の雰囲気もすごく良かったです。 朝食も美味しくいただきました。 特にありません
- ISHII (10/5): とても満足です。 - とても趣のある宿でした。お土産のショップがホテル内にあったのがよかった。 ショップで買えるお酒の種類が少なかった。
- Motoi (8/5): -
- MAYUMI (4/5): お部屋は広く、庭はきれいでした。 - ラウンジでのドリンクサービス 食事が期待外れでした。
- shunji (9/5): とても良いお宿でした。 - 洗面所の照明が時どきチラチラしていました。
- Masahiro (8/5): -
- TAKUYA (10/5): -
- masami (8/5): -
- wise c (10/5): Great onsen hotel - Spacious clean room and comfortable beds, nice and friendly staff with fluent English, good half board meals, free drinks in hotel lounge, great onsen on-site, will come back again.
- Ling Kang (10/5): -
- Ori (10/5): -
- Yvonne (8/5): Stor anläggning med fina bad. - Mycket bra bad, speciellt utomhusbadet. Ljust, rymligt rum. Stora allmänna utrymmen med bl a lounge med gratis drycker. Vacker trädgård. Bra fungerade transfer service. Vänligt bemötande av personalen. Lite för hårda och obekväma sängar med minikuddar. Middagen var god och mycket riklig men långsam. Frukosten hade ett stort utbud men sämre kvalitet. Båda måltiderna äts i en ganska tråkig stor matsal.
- mieko (8/5): -
- Anthony (10/5): Hotel Gyokusen Hotel - The Onsen at the hotel was authentic and a great way to relax after a busy day. The breakfast was also really good. Nothing comes to mind.
- Sayaka (10/5): 最高でした！ - 温泉がとにかくよかった。 夕食も最高でした 特になし
- YOSHIE (10/5): とても良かったです - 全員よく教育されていると思いました。 食事がとても良かった 部屋のお風呂が部分的にざらついていた ベット周辺にコンセントがなかった
- Makiko (9/5): - お風呂も広く、タオルもアメニティも必要なものが揃っていました 食事の時に係の方が丁寧に説明していただきました。美味しかったです。
- KEIKO (9/5): - 夕食、朝食ともとても美味しかったです。小学生の子どもも大人と同じ料理で大変満足していました。 ロビーのドリンクサービスにビールと日本酒もあってビックリしました。すごくお得なカンジです。 お風呂も広くて気持ち良かったです。 駐車場から、入口までもカートで荷物＆私たちも運んでいただけて助かりました。 翌日も館内のカートをお願いしましたら、すぐにお部屋まで運んでいただけました。 お風呂広いですが、もう少し種類があるともっと楽しめます。
- yuko (6/5): 割高 - 民謡ショーや、ドリンクサービスなど。 枕元にコンセントがない アルコールの自販機がない
- Makiko (7/5): ホテル外観も施設もスタッフさん達もお料理も家族は大満足してました。上記は私だけの個人的に意見です - 6時予約の貸し切り風呂に入るためにフロントに行った時の話です。 予約の際に6時までの15分間はお掃除をしてるとのご説明を聞いてましたので、待つつもりで少し早めの10分前に降りて行きました。フロントは少し忙しそうに見えたので、時間も早いので、少し下がった所に立ってたら、年配の婦人が声を掛けてくれました。でも、その人は私の話を最後まで聞かずに、奥の人に私達の要件を伝えに行ってくれました。奥の人は、私たちが早く来過ぎた事を気にされたのか、「今は前の人の入浴のお掃除中なので入れません。お声かけするまでお待ちください」と言われて少しムッとしました。最初の人にそう言おうと思ってたのに、聞いてくれなくて、後からの人に時間通りに来なかった事を責められた気がしたからです。 私達の側に1ミリも非がないとは言いませんが、 忙しいとは言え、スタッフさんのバタバタ感が伝わって来て、“悠久の時”が削がれた気がしました。 私は今年の夏に膝の手術をした為に、公共のお風呂に入る事を禁じられていて、私だけは部屋付きのシャワーを利用しました。 出来れば、そこにお風呂用の椅子を一つ、置いておいて欲しかったです。シャワー室の地べたに座り込んで、体を洗うのは抵抗がありますから。
- 北山 (8/5): -
- YASUTO (4/5): - 食事が美味しくない。 風呂に入る際の濡れタオル等の入物が欲しい。
- Huan (8/5): A little bit pricy. - Breakfast is wonderful. Dinner is very good. Onsen is amazing. I don't like the straw smell in the room.
- saya (8/5): -
- tomotsugu (8/5): - 建物自体は古い感じでしたが清潔感がありお庭も素敵で心地よく滞在することができました。
- 山口 (10/5): -
- judy (8/5): - 房間超大，一泊二食方案，晚餐是日式套餐，早餐是自助式，餐食很棒。下午有免費自助清酒啤酒喝，一樓有小賣店，溫泉還不錯。
- SAORI (10/5): 最高です！ - 親切丁寧な対応 食事も凄く美味しい ロケーションが最高 温泉もとても良いです 特に無いです
- Maurits (9/5): - Excellent hotel with spa and beautiful garden, very nice multicourse dinner. Confusing electricity in the room. The expected misunderstandings of foreign tourists.
- SUZUKI (9/5): -
- あみ (6/5): - 。
- ヒロミ (10/5): - 当日から翌日帰るまで、本当にゆっくりさせて頂きました チェックインから夕食予約までの3時間もラウンジでおもてなしのサービスを受けてとても良かったです 沢山の人で満席でした 夕食もとても美味しかったです 3名一部屋でしたがゆったりと過ごせて、玉泉さんを選んで本当に良かったです また予約してしたいと思いました
- KENGO (10/5): - 美味かった
- MAYUMI (10/5): - スタッフの方がとても
- Hiroaki (3/5): -
- Elizabeth (10/5): - What a wonderful stay, this location is off the beaten path for foreigners but it is such a hidden gem. It had an onsen, free drinks within a time limit, restaurant on premise, a show by performers every night, a beautiful garden and yukatas to borrow. My only regret is that I didn't stay longer. Also while they do offer a shuttle, and bikes to rent, please make sure to inform them so they can be ready to take you/accomodare you. Please also make sure that if you book, you order with breakfast and dinner, because the nearest konbini is pretty far, and many local restaurants open later or close earlier. Will come back again if given the chance.
- Hara (9/5): -
- Melisa Solange (9/5): Una hermosa experiencia... - Nos hospedamos una noche para poder disfrutar de las aguas termales. La vista de nuestra habitación era preciosa y el servicio excelente.
- akihiro (10/5): - 温泉、食事とも大変満足しました。ロビーラウンジのフリードリンクに感動！ホテル到着後のひとっ風呂、湯上がりに全身に染み込んでいきました。
- Yahiro (8/5): 清潔で、良かった - 広い部屋は清潔で、量感全体に清潔でした。 また、スタッフの感じも大変良く、また訪れようと思ってます。
- 和子 (10/5): - 温泉も料理もスタッフも最後でした。
- Chait (9/5): Value added luxurious stay in a famous hotspring village. - Wonderful access to the Tamatsukuri Onsen water. My skin felt so moisturised. What’s more the open air hotspring pools were so relaxing and peaceful, a boost to body and spirit. An additional plus point is that the hot springs stay open from 15:00 to 24:00 and re-open next morning from 05:00 to 09.30 to a different facing of the hotel, giving guests a change of scenery ( perspective). Loved the buffet breakfast. There is an amazing spread of local food including chicken, beef etc and sweets. Highly recommend this hotel. Nothing.
- Lam (10/5): Exceptional - very clean enjoyable staff nice nil
- Noriko (10/5): - お食事がとてもおいしかったです。温泉の湯質や施設にもとても満足できました。今回は女子2人旅でしたが、次回は家族を連れてきたいです。
- かずあき (6/5): - 部屋以外は良いが部屋はパッケージエアコンにすべきでは！暑くても我慢するしかなかった
- Verified traveler (6/5): 食事について - 夕食の品数は多かったのですが、年齢的に食べ切れない量でした。 豚肉のしゃぶしゃぶ、牛肉の焼き物が続きましたが料理にもう少し工夫があったら良かったです。 スタッフの方たちの対応には満足しています。
- Andrew (8/5): Very good - Beds not that comfortable, room was good, great location, lovely garden and staff are very pleasant.
- kazuko (8/5): - ラウンジでの生ビールの提供など嬉しいサービスでした。 ただその為お腹が膨れてしまい夕飯を少し残してしまい申し訳無く思います。 立派なお庭やお風呂など高級感満載で満足できました。
- Yuechen (6/5): The room kept making strange noises all night long. I couldn't fall asleep. - We are planning to spend our vacation at the Yuzao Hot Spring Resort, hoping to have a good rest. This hotel is the most expensive one in the entire itinerary of our trip to Japan. Therefore, we have high expectations. To be fair, the scenery, cuisine and performances here are all very distinctive. The staff are also very friendly and have left a deep impression on me. However, the most important thing - sleep - cannot be guaranteed. This really makes me feel dissatisfied. My room has been constantly disturbed by noises all the time. So I turned off all the devices such as air conditioners and purifiers. However, after checking, the noises might not be coming from our room. The noise level measured was 37 decibels, which seriously affected our sleep. We contacted the staff at the front desk, but there was a significant communication barrier between us (this problem also occurred during meals. If the staff could use a mobile phone translation software, it would be better). The other party came to the scene to understand the noise situation and proposed to change rooms as a solution. However, we had a lot of luggage and were very tired, so we had no time to pack and change rooms. Therefore, we rejected this proposal. I used earplugs and sleeping pills to force myself to fall asleep, but in fact, I failed to do so throughout the night. This completely disrupted my schedule for the following day. As a foreigner, considering that I might not have the chance to come here again in the future, I booked two different types of hotels here. The other one is right next to this hotel and the price is less than one-third of this one. I didn't encounter a similar situation there. The experience here was too regrettable.
- Yoshinori (10/5): - 平日ということもあり空いていましたが 温泉、食事ともにコスパ最高でした！
- Etsuko (8/5): - good
- HIROKO (10/5): - いいホテルでした。綺麗で快適で温泉がとても良かった。
- みちよ (6/5): - 早朝の送迎に対応していただき、また駅での記念撮影を何も言わずとも撮影していただき、細やかな対応ありがとうございました
- まちこ (8/5): - 大浴場が広くていいお湯でした
- WATANABE (8/5): - ぐっすり眠れました。(^^)
- Kohei (7/5): Good -
- ??? (6/5): - 夕食は、食べきれないほどのお食事でした。 味に関しては、3くらいてました。 ちょう
- ??? (10/5): - ウェルカムドリンクでビールやお酒が頂けて嬉しかったです！ ご飯も美味しくとても良い温泉でリフレッシュ出来ました！
- YUMI (10/5): - お風呂場の髪を乾かすところゆ床が髪の毛でいっぱいでしたので改善して頂ければ幸いです。
- ユウスケ (8/5): - 庭が綺麗で、ホテルと広々としており開放感があった。 また、エレベーターもストレスなく利用できた。
- Pat (8/5): Comfortable stop - Location was a good mid-way stop for me - and it made a change to have a bed rather than a futon! Onsen was great with an outdoor section as well. Dinner was thoroughly enjoyable. My single bedded room (as booked) was fine apart from the fact that the window had obscured glazing as it overlooked a roof with ventilation shafts. This meant that it didn't really get any proper daylight.
- Alan (4/5): Dissapointing - Staff were pleasant and helpful. Manager introduced himself. furnishings tired, food poor
- Andrzej (10/5): Exceptional -
- ミツコ (8/5): - 初めての場所でも迷わずに行けた。駐車場は広く、ストレスなく駐めることができた。部屋に居て感じたのは、廊下での音。ワゴンを忙しなく移動したり、スタッフの会話がよく響いて、落ち着かなかった。
- カズオ (8/5): - 時間帯でフリードリンクのサービスがあって良かった。 夜の民芸ショーもあり滞在が楽しめた。
- Reiko (10/5): - 素晴らしい温泉です。 たった2人だけの遅い時間の到着に合わせて送迎くださり、助かりました。 フリードリンクにお部屋の広さ、お庭の眺めも素晴らしくサービス満点でした。 お食事では食前酒をこぼしてしまったにもかかわらず親切に対応して下さいました。もっと早くチェックインしてゆっくり滞在したかったです。
- toshimi (10/5): - 温泉も良かったし、部屋も広かったので、ぐっすり眠れました。
- YUTAKA (8/5): 初めての玉造温泉 - 今回初めて利用させて頂きましたが、非常に満足のいく内容でした。夜のショーも想像以上にレベルが高く、大変楽しみました。朝食も内容が充実しており、お風呂も気持ちが良く、初めての玉造温泉を満喫させていただきました。
- Haruhiko (8/5): - ちょっと良かった
- GEOK HWEE (10/5): - Breakfast was good!
- Sam (10/5): Perfect 10 - Clean, comfortable, very roomy western beds, breakfast was very delicious and service was best in class. The cultural show was an unique experience. Parking was plentiful and free. The staff gave excellent recommendation for dinner. The property was very elegantly decorated. We thoroughly enjoyed our stay and will definitely recommend others to choose Hotel Gyokusen. Location is also very convenient to visit Matsue Vogel Park and Matsue Castle. Thank You for the wonderful stay!!! 清潔で、快適で、とても広々とした洋式ベッド、朝食はとても美味しく、サービスはクラス最高でした。 文化ショーはユニークな体験でした。 駐車場はたくさんあり、無料でした。 スタッフは夕食に素晴らしいお勧めをしてくれました。 宿泊施設は非常にエレガントな装飾が施されていました。 私たちは滞在をとても楽しんだので、他の人にもホテル玉泉を選ぶことを間違いなく勧めます。 松江フォーゲルパークや松江城への観光にも大変便利な立地です。 素晴らしいご滞在をありがとうございました！
- Kjetil (9/5): Superb -
- Hiroko (10/5): - ゆったりくつろげる 庭も散策でき良かった アルコールのフリードリンクもありがたかった
- kenichiro (4/5): - Good
- hideaki (10/5): ゆっくりできました。 - 玉造温泉は思ったよりも狭かったですが、お湯は良かったです。ホテル玉泉は大きく広く歴史を感じました。毎日夕方にドリンクがアルコールも含めて呑み放題でした。夜に安来節の上演がありました。地元の歴史って普段では味わえないものですね。
- ともひさ (10/5): - ホテル設備、スタッフ対応ともとても良かったです。
- シゲフミ (8/5): - 良かったです
- ちづる (2/5): - 温泉を楽しみに宿を選びました。素泊まりでしたが、スタッフさんの対応も良く気持ち良く泊まる事が出来ました。温泉もゆっくり入れて癒されました。
- yumi (8/5): - 館内は、清潔感があり、スタッフの対応も良かった。去年に続いて2度目の宿泊でしたが、最後の締めくくりでリフレッシュできて満足です。
- カズミ (8/5): - 料理が凝った物でます でも、高い
- Murendil (9/5): Superb - Great money for value and hot spring facility. The public hot spring is large and has both indoor and outdoor bath. The price is very reasonable compare to its facility. The hotel provides shuttle bus service from and to JR station. One may also choose to walk from / to JR station as there is a walk path along the river. The room and carpet is a bit old. Again, the overall experience is still very good.
- chu yun (10/5): - 英文可溝通 遇到JR停駛，飯店人員幫忙告知交通方式非常親切
- Doris (7/5): Excellent except breakfast. - Nearly all was excellent, but breakfast is too bad. The variety and taste are bad. No hot water be provided. Our group, three couple have the same views. Improve the food for breakfast.
- MASAYUKI (8/5): - 和室ではなくベッドであったので、ゆっくり休むことができた。また、ラウンジにて夕食までの間飲み物の無料サービスが提供され満足しました
- ?? (6/5): - 庭園やロビー、お風呂解放感があり施設は素敵でした。
- Yoko (8/5): Very good - Food was good and staffs made efforts for the visitors.
- John (10/5): Great place to go if you want to treat yourself! - This was a luxurious treat and we all enjoyed it from the welcome by the general manager, the hot spring bath, the food, the room. One of our group had a massage which was very good and reasonably priced. Breakfast was an amazing buffet of Japanese and Western dishes. The hotel provided transport by shuttle bus to and from the hotel. Communications via booking.com worked well. The vegetarian meal which was provided for one of our group seemed to be more vegan than vegetarian and was not as creative or as satisfying as that provided at another hotel on the trip. The standard non-vegetarian menu however was excellent.
- Fred (10/5): Great, tasty dinner and breakfast, natural and nice Onsen, personals ador you by had way down . They got 9 of 10 - Top to bottom, I’m traveling 16 days, so far best ever. Old style Japanese Life music to so many choice , fancy dinner, great Onsen to its view. But one day to make other day to female , you can have even you stay a day, either morning or night It worth it every penny. Stay there two days. I did one but already scheduled other town, if you do , please try two days Far away from city and no shop around it but again 3100¥ taxi , it worth it, this place better than Beppu , KinosakiOnsen (horrible) and spaWorld.
- さとみ (8/5): - Staff were so kind and helpful. Food tastes good and used local. Onsen is also good. I would like to visit there again.
- Jing (10/5): Exceptional -
- Kazuko (8/5): - 夕食は美味しかったです。鍋は味変を楽しめ口直しのトマトのジュレもよかったです。最後のご飯はお茶漬けなのもよかったです。1品だけ説明をしてもらってなかったのでタレを付けて食べれなく味気なかったのは残念でした。チェックインがウェルカムドリンクの時間に間に合わなくて地酒を楽しめなかったのが残念でした。総合的にはよかったです😊
- masayo (10/5): - 温泉の質はよかったですが、少し露天風呂にムカデが出て大騒ぎしました。 ウェルカムドリンクが充実してて夕食はどれも美味しくゆっくり過ごせました。 安く泊まれて凄くよかったでーす。
- ひさえ (10/5): - とても快適に過ごすことが出来 夕食もとても満足でお腹いっぱい美味しく頂きました。
- ナオミ (4/5): - 朝食はこんなに残念なのは初めてでした 夕食は外でいただいたので食べていません 部屋は広くよかったのですが、家具が全てバラバラでいろいろ寄せ集めてきた感じでした。 ソファが汚くて座っていてクッションがずれ込みます。座り心地が悪く、また座面の間に埃がたくさん積もっていました。 他の椅子の座面には布が擦り切れてほころんでいました。歓迎されていない客かと気分が良いものではありませんでした。
- 幸子 (8/5): - 調度品や建築方法などに徹底したサービスがありとても目の保養になりました。
- sanae (6/5): - 夕食事がコンロで温める物が3個あった。落ち着かない。 朝食のシステムはいいと思うが、料理があまり美味しくなかった。
- Yawen (10/5): - 服務員都是資深爺爺奶奶，服務非常親切，有著老式風味的飯店很有風情，飯店下午有免費酒水，晚上有表演，大浴場有半露天的，非常滿意
- Katsuhisa (10/5): - 落ち着いた雰囲気が良かったです。
- KIYOMI (6/5): - なし。
- Scott (10/5): - Great staff and atmosphere!
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