Grand Casino Hotel and Resort

Location: 777 Grand Casino Boulevard, Shawnee, Oklahoma, 74804, Shawnee, US

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - anytime

Check-out: 11:00 AM

Instructions: To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

• Meeting rooms
• Full-service spa
• Fireplace in lobby
• Nightclub
• Free WiFi
• 24-hour front desk
• Luggage storage
• Casino
• Designated smoking area
• Concierge service
• Wheelchair accessible
• Elevator
• ATM/banking
• Gift shops or newsstand
• Shopping on site
• Conference space
• Fireplace in lobby
• Television in common areas
• Nightclub
• Safe-deposit box at front desk
• Porter/bellhop
• Full-service spa
• Meeting rooms
• Grocery/convenience store
• Assistive listening devices available
• Braille or raised signage
• Free casino shuttle
• Conference center
• Free self parking
• Free valet parking
• Rooftop terrace
• 24-hour fitness facilities
• Ballroom

Rooms Available

• Standard Room, 1 King Bed

  1 King Bed

  525-sq-foot room with resort views

  
  

  Internet - Free WiFi and wired internet access

  Entertainment - 42-inch flat-screen TV with premium channels

  Food & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)

  Sleep - Premium bedding

  Bathroom - Private bathroom, shower, designer toiletries, and a hair dryer

  Practical - Safe, iron/ironing board, and desk; rollaway beds (free) available on request

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Wheelchair accessible

  Need to Know - Bed sheets not available

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Private bathroom
  • Interconnected room(s) available
  • Room service (limited hours)
  • Wheelchair accessible
  • Daily housekeeping
  • Designer toiletries
  • Premium bedding
  • Free WiFi
  • Bed sheets not available

• Standard Double Room, 2 Queen Beds

  2 Queen Beds

  482-sq-foot room with resort views

  
  

  Internet - Free WiFi and wired internet access

  Entertainment - 42-inch flat-screen TV with premium channels

  Food & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)

  Sleep - Premium bedding

  Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer

  Practical - Safe, iron/ironing board, and desk; rollaway beds (free) available on request

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Wheelchair accessible

  Need to Know - Bed sheets not available

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Private bathroom
  • Interconnected room(s) available
  • Room service (limited hours)
  • Wheelchair accessible
  • Daily housekeeping
  • Designer toiletries
  • Premium bedding
  • Free WiFi
  • Bed sheets not available

Guest Reviews

• Jessica (10/5): - Love this hotel! The beds are very comfortable and the showers are great with high water pressure. Will definitely be staying here again!
• Susan (10/5): - We enjoy our stay
• Jennifer (10/5): - Nice and clean
• matt (10/5): Great Destination For Travelers - Excellent service and clean room. Had accessibility to EV chargers and the hotel looked fairly new.
• Pamela (10/5): - Wonderful
• Claire (10/5): - Every employee we met was smiling and greeted us. Hubby won good at casino which was icing on the cake. Hotel smelled excellent with classy scent. Wings at sports bar delicious. Room Great and reasonably priced. We're definitely coming back.
• Doug (8/5): - The overall property is nice, I thought the girl at check in was kinda rude and the property seemed a little dated and hard to get from the hotel to the casino and restaurants. Property and room was clean.
• Shaun (10/5): - I have to say it was one of my favorite places in all my travels.
• Daniel (10/5): - Very nice room large walk in shower
• Abraham (10/5): Nice - Comfy cozy clean
• Taylor (8/5): - Good place to stay
• cesar (4/5): - Old
• Curtis (10/5): - clean room, friendly staff.
• Lynn (10/5): - Clean rooms, quiet in hotel. Beds comfy except for fitted sheet which came off and was bunched up. Very friendly staff. Would stay here again
• Amber (8/5): - Beds are very comfortable, but bring your own pillows.
• Rebecca (10/5): - Loved staying here.
• Keith (10/5): - Loved the spacious bathroom and amenities.
• Shauna (10/5): - The pool was great.i do wish the food court was open. They do have free soft serve ice cream in casino which was excellent
• Jennifer Leigh (8/5): - Very nice staff! Especially Luke Stuart.
• Verified traveler (10/5): Hotel was great not impressed with food service - The check in receptionist were awesome. They made adjustments for us for a room with two queen beds which was great. Looked the rooms. What we didn't know which is our fault to think all hotels are the same is we didn't bring body wash because alot of hotels we stay at in the pass always had everything available in the shower so we were surprised when this hotel didn't. We did make do with the little bar soap available. We tried to eat at the restaurants located downstairs in the hotel. The Grand cafe looked like they had great food but my husband and I and other guest stood out the entrance with no acknowledgement from the seating receptionist. They just pretty much looked at us and kept talking and doing what they were doing. Not even will seat you guys in a min or anything. So we walked off we actually saw a couple empty tables so it wasn't like we couldn't have gotten seated. So we ended up eating other places because of this.
• Kendel (8/5): - Its ok
• david (10/5): - Clean
• Mary (10/5): - Nice property, very comfortable. However, Security was extreme. We were harassed by them when we bought a bottle of wine at the sports bar to take up to our room.
• Marc (10/5): - Nice rooms. Concert was enjoyable but sound system wasn’t adjusted well. Music was louder than the singer
• Katherine (10/5): - Excellent room and service! Thank you for a lovely stay Grand Casino!!!
• Iashia (10/5): - The pool is wonderful coukd be cleaner
• Verified traveler (2/5): Not so good service - We asked for clean towels 2 days in a row which we never received. We would walk in at evening and 2 people at the door and 3 at the desk didn't look up or acknowledge there were humans walking by because they were ALL on their phones.
• Robin L. (10/5): - The staff was helpful and friendly. The hotel and casino were clean and decorated lovely.
• Steven (10/5): - Would stay again if in area!!!
• Monica (10/5): - Problem with computer check-in very slow Great sports bar good food like the casino lots of different machines
• Michael (6/5): - It was ok here but good luck on winning anything in the casino. Typical Indian Casino that just doesn’t pay out on the slots. Played many different machines - no good on any of them.
• Cathy (8/5): - All was well & good
• sondra (4/5): - The Room didn't have movie channels not even basic cable.No hair
• Lori (6/5): - Beautiful hotel. Very courteous and kind people. Unfortunately, the bed was uncomfortable. Sheet kept coming off in the night. And the pillows!!?! Bring your own. They’re pitiful!
• james (10/5): - Great
• sarah (10/5): - Great stay!!! Came is super late and staff was great.
• Daniel (10/5): - Awesome experience. We flew in for a funeral service in Shawnee, and this place was fantastic for a quick trip into town. Clean room, great service and’s staff, and excellent restaurants.
• Jeffrey (10/5): - Quiet. Clean. Attentive. Friendly.
• Matthew (8/5): - Staff was great and rooms were very clean and spacious.
• Glenn (10/5): - We liked everything.This was our second time at the property, and plan on going back often.Thanks for a great time.
• Lois (10/5): - This place was a very pleasant surprise at the end of a long road trip. It was very clean (awesome housekeeping), the check in and check out were very smooth with friendly staff, everything worked well, the shower was great with plenty of room & water pressure, and it even smelled good! Would definitely go back!
• Joe (10/5): - We enjoyed our stay. Clean, quiet and staff was friendly.
• Shyanna (4/5): - We came on vacation and from another hotel, so we did have some food with us. However there was no microwave to prepare that food. It all had to be thrown out.. The gorgeous pool, I saw pictures online for was CLOSED! I did play in a casino for the first time and i actually forgot my ID at the cash-in counter. Good thing i noticed was gone and called the Lost and Found. They had it safely put away and I was able to pick it up before we left town. They gave me a hard time about it haha. I would have too. It was definitely beautiful overall!!
• Tate (10/5): Softball tourney. - We stayed for a softball tourney. Loved the facility. The smoke smell is terrible in the casino part. That can’t be helped I guess.
• Mark (10/5): - Had a great time and left with more money than i started with.
• Noel (10/5): - Very clean and well kept. No funky cleaning smells and the staff were all very helpful.
• Larry (10/5): - Great place to stay
• Bobbi (10/5): Traveling thru the area - Great, love the atmosphere & overall layout of the area.
• Laurie (10/5): - Very clean. A little dark in decor but clean and comfortable even during the severe storms. Electricity went off a few times but in less than a minute was on again. Visited the casino and the young man at the players center was so nice as was Tyler in the sports cafe. Food was very good and filling. Will return again.
• Trisha (10/5): - Rooms were clean and comfy.
• Pamela (6/5): - In the first room assigned, the AC was intolerably loud. Went to the desk. Staff made the offer to send maintenance or move to another room. We chose to move. The next room was good.
• Johnny (10/5): - It was beautiful
• Karen (8/5): - The hotel is very well maintained. The Grand Cafe was great for breakfast and lunch. The casino was boring. The energy was low. Maybe I’m used to Atlantic City but they could use some entertainment possibly to get people to feel a little better when losing their money. The pool was closed for the season so that was a bummer . But I bet it’s fun in the summer! Overall I’d give it 4 stars !
• Richelle (10/5): - Beds were very nice and staff was great
• Laura (10/5): - Comfy bed!
• Randy (6/5): - We arrived at the property to check in at 3:15pm and they said they wouldn’t have a room ready for 20-25 minutes. They had a bunch of people in the lobby waiting for rooms. They said the reason was because they had late check outs and understaffed. I paid for a room that said check in was 3pm. If the roles were reversed and it was me saying I wasn’t checking out on time, I would probably be charged for late check out.
• John (2/5): - Check in was at 3:00. We arrived a little early and they said the rooms would be ready shortly. Waited patiently, and returned to the counter after 3:00 rooms were not ready. Went back at 3:30, not ready, 4:00 not ready. Had to leave for an event. Called back and the rooms were ready at 5:30.
• Susan (10/5): - We really enjoyed the hotel and casino. The room was spacious and comfortable.It was a short walj to the casino which was one of the best we've been to. Restaurants were great. We wish we'd stayed longer.
• Zelda (10/5): - Very nice hotel, quality room and amenities, liked the cafes in the hotel.
• Shannon (10/5): - Very nice place once you get inside.. staff was amazing and room was clean modern and the bed was comfy
• Richard (10/5): - Casino
• Kay (10/5): - Cleanliness and dining options.
• JOANNE (6/5): meh - Casino was smoking. The valet was ridiculous and slow. Did not want to het off his phone or chair. Morning Valet was amazing.
• Dennis (10/5): - Very nice property. Plenty of food options. Would definitely stay here again.
• Andrea (10/5): - Teacher banquet- It was nice!
• Aaron (10/5): - It was so clean
• Victoria (10/5): - Great getaway. Nice rooms. Very clean.
• Julie (10/5): Great place to stay in the Shawnee area - Very enjoyable stay. Staff was very friendly, beds were comfortable and there were enough food options and gaming to keep us entertained.
• christine (10/5): - typical casinio, nice and convenient
• Jaree (8/5): - Fun stay , nice rooms good dining options
• Nicholous (10/5): Awesome - We are truck drivers and got in at 8am and they let us check in early was very polite. It was a wonderful time.
• Dan (6/5): Fun stop on larger trip - Classy hotel a little dated but comfortable and clean. Super friendly staff. Booking thru third party usually gets you less nicer room and this was case with noisy hvac unit and hiway side of hotel. Might stay again but request a quiet room if we do. Fun place to stay with casino and food options
• Terry (6/5): - Room was nice, however the furniture in my room was faded and had a hip in the middle of the seat.
• Wilburn (8/5): - Ok
• Sandra (10/5): - Highly recommend Flame restaurant
• Joal (10/5): - The casino resort hotel is extremely clean with friendly staff. The food at the resturaunt in house was really good. Parking was a breeze. Many convienient options. On site security was allways present. Very safe.
• Raymond (10/5): - The hotel was excellent. I would definitely stay there again.
• Russell (10/5): - This casino/hotel is a great little getaway spot
• Darryl (8/5): - Blah blah
• Pamela (2/5): - Tiny pillows and a few rude nasty hateful employees talked to us like trash Never wasting my money here again.
• Jeannie (8/5): - Friendly, quiet and clean!
• Teresa (10/5): - Great place to stay
• Christine (8/5): Not bad but… - Visiting family in Shawnee. Hotel was convenient and at a great price. Only issues were the staff and the air conditioning. Staff were not friendly and were too busy on their phones to help customers. Air conditioning was so loud, we called for repair. Maintenance came but actually made it worse. Besides those two items…the room was comfortable and clean.
• Verified traveler (2/5): - It cost $154 and feels like a $50 motel. It felt really cheap.
• Grace (4/5): - Grand is a great casino. However, the wifi was not available on the lower floors. This was very disappointing and inconvenient for us.
• Brandon (10/5): - Felt like a small Las Vegas experience!
• Nina (10/5): - Very nice place. I’m satisfied
• Jesse (10/5): Disappointed - The room was great but I had to go in twice. The first time they said no rooms went out and got a room through a third party. They didn’t tell me I had to get online and find it. It was late and I was tired.
• Jeremiah (10/5): Highly recommend! - Absolutely beautiful hotel. Very clean, definitely enjoyed.
• jesse (6/5): - Doors slam constantly
• Jessica (10/5): - Was our first time and me and my husband loved it!!
• Rita (10/5): Our stay - Loved the room very clean and comfortable will definitely teturn
• Gail (6/5): - Disappointed with the price with not having a laundry, no complimentary water, trash was not tended to and pillows very uncomfortable
• Will (10/5): Love this place - Great place to stay. Lots to do, though a little more than I like to pay. Lots of food choices prior to 10 pm - a little iffy after that. Worst thing was shower water pressure was insufficient for an efficient shower. Room was great - large and clean!!
• Lori Ann (10/5): - My first time here for a weekend getaway. Very relaxing, great food and cocktails! The staff are so professional and kind. I’ll be back for another weekend!
• jamie (10/5): - My spouse and I stayed we were happy to see a lot of security in the casino. But Friday night the guard by the elevator for the rooms was asleep and he didn’t even wake with us talking. Will say it is a little pricey for the sq area of the room. I love the shower, bathroom size, the coffee shop in food court was a positive to my morning, breakfast at the cafe was very very good! Thanks for the weekend
• Jerod (10/5): - Noce comfortable room. The pool was nice, cold but it is Oct.
• Jim and Jillanne (10/5): - The air conditioner was not properly working in our room. Kept cool but was extremely noisy
• Terry (10/5): Totally awesome!!! - Had an awesome time…facilities were inviting and clean. Staff was awesome from valets to front desk. The hotel catering was excellent. I will definitely make trip back….!!!!
• DANIEL (8/5): - Clean and nice room.

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