Four Points By Sheraton Nairobi Hurlingham
Location: Argwings Kodhek Road, Hurlingham, Nairobi, ke
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Amenities
Boasting a fitness centre and an outdoor swimming pool, Four Points By Sheraton Nairobi Hurlingham offers a luxurious stay in Nairobi. Guests can relax by the heated pool or indulge in a round of golf at the nearby Royal Nairobi Golf Club.
Culinary Delights
Enjoy a delightful culinary experience at the on-site restaurant, serving Middle Eastern cuisine with vegetarian options. Start your day with a continental or buffet breakfast to fuel your adventures in the city.
Exceptional Service
With multilingual staff available 24/7 at the front desk, you can expect exceptional service throughout your stay. Explore nearby attractions like the Kenyatta International Conference Centre and Shifteye Gallery with ease.
Experience luxury and comfort at Four Points By Sheraton Nairobi Hurlingham. Book now for an unforgettable stay!
Important Information
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 10:00 AM
Amenities & Facilities
- Offsite parking discounted rates available
- Nightclub
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Terrace
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Car hire
- Packed lunches
- Currency exchange
- Non-smoking throughout
- Shared lounge/TV area
- Shuttle service (additional charge)
- Concierge service
- Kid meals
- Evening entertainment
- Entertainment staff
- Coffee Shop on site
- Fruits
- Personal trainer
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Fire extinguishers
- Sanitized tableware & silverware
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- 24-hour security
- Security alarm
- Key card access
- Broadcast Live sport events
- Happy hour
- Television in common areas
- Nightclub
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Snack bar/deli
- Golfing on site
- Self parking (surcharge)
- Beach umbrellas
- Pool sun loungers
- Offsite parking discounted rates available
- Game drive nearby
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Concerts/live shows
- Reception hall
- Exercise/lap pool
- Secured parking
- Swimming nearby
- Hosted evening meal (reserve)
- Bicycle-friendly property
- Vegetarian menu options available
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Deluxe Room
1 King Bed OR 1 Queen Bed
280 sq feet
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with premium channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), and room service (limited hours)
Sleep - Premium bedding, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Lever door handles, shower grab bar height (inches): 38, hand-held showerhead, roll-in shower, low-height view port in door, raised toilet seat, roll-in shower width (inches): 47, toilet grab bar height (inches): 35, wheelchair-width doorways, wheelchair-accessible doorway width (inches): 47, grab bar in shower, and raised toilet seat height (inches): 24
Eco-friendly - Energy-saving switches and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Alarm clock
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- High-speed internet access
- Turndown service
- Access via exterior corridors
- Free WiFi
- Bedsheets provided
- LED light bulbs
- Hand-held showerhead
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Shower grab bar
- Lever door handles
- Wheelchair-width doorways
- Change of bed sheets (on request)
- Energy-saving switches
-
Executive Suite, 1 King Bed
1 King Bed
323 sq feet
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with premium channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), and room service (limited hours)
Sleep - Premium bedding, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Lever door handles, shower grab bar height (inches): 38, hand-held showerhead, roll-in shower, low-height view port in door, raised toilet seat, roll-in shower width (inches): 47, toilet grab bar height (inches): 35, wheelchair-width doorways, wheelchair-accessible doorway width (inches): 47, grab bar in shower, and raised toilet seat height (inches): 24
Eco-friendly - Energy-saving switches and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Alarm clock
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- High-speed internet access
- Turndown service
- Access via exterior corridors
- Free WiFi
- Bedsheets provided
- LED light bulbs
- Hand-held showerhead
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Shower grab bar
- Lever door handles
- Wheelchair-width doorways
- Change of bed sheets (on request)
- Energy-saving switches
-
Traditional Room, 1 Queen Bed
1 Queen Bed
280 sq feet
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with premium channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), and room service (limited hours)
Sleep - Premium bedding, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Lever door handles, shower grab bar height (inches): 38, hand-held showerhead, roll-in shower, low-height view port in door, raised toilet seat, roll-in shower width (inches): 47, toilet grab bar height (inches): 35, wheelchair-width doorways, wheelchair-accessible doorway width (inches): 47, grab bar in shower, and raised toilet seat height (inches): 24
Eco-friendly - Energy-saving switches and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Alarm clock
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- High-speed internet access
- Turndown service
- Access via exterior corridors
- Free WiFi
- Bedsheets provided
- LED light bulbs
- Hand-held showerhead
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Shower grab bar
- Lever door handles
- Wheelchair-width doorways
- Change of bed sheets (on request)
- Energy-saving switches
-
Traditional Room, 2 Twin Beds
2 Twin Beds
280 sq feet
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with premium channels and pay movies
Food & Drink - Coffee/tea maker, minibar (fees may apply), and room service (limited hours)
Sleep - Premium bedding, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Lever door handles, shower grab bar height (inches): 38, hand-held showerhead, roll-in shower, low-height view port in door, raised toilet seat, roll-in shower width (inches): 47, toilet grab bar height (inches): 35, wheelchair-width doorways, wheelchair-accessible doorway width (inches): 47, grab bar in shower, and raised toilet seat height (inches): 24
Eco-friendly - Energy-saving switches and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Alarm clock
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- High-speed internet access
- Turndown service
- Access via exterior corridors
- Free WiFi
- Bedsheets provided
- LED light bulbs
- Hand-held showerhead
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Shower grab bar
- Lever door handles
- Wheelchair-width doorways
- Change of bed sheets (on request)
- Energy-saving switches
-
Traditional Queen, Guest room, 1 Queen Murphy
Offering free toiletries, this double room includes a private bathroom with a shower. The double room offers air conditioning, a tea and coffee maker and city views. The unit has 1 bed.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Air conditioning
- Desk
- Private bathroom
- Cots
- Free gym access
- Access to private pool
-
Traditional Twin, Guest room, 2 Twin/Single Bed(s) Murphy
Offering free toiletries, this double room includes a private bathroom with a shower. The double room offers air conditioning, a tea and coffee maker and city views. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Air conditioning
- Desk
- Private bathroom
- Cots
- Free gym access
- Access to private pool
-
Classic King, Guest room, 1 Queen Murphy
The double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The unit offers 1 bed.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Air conditioning
- Desk
- Private bathroom
- Cots
- Free gym access
- Access to private pool
-
King Suite, Guest room, 1 King Murphy
The hot tub is the standout feature of this double room. Featuring free toiletries, this double room includes a private bathroom with a shower. The double room features air conditioning, a tea and coffee maker and city views. The unit has 1 bed.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Air conditioning
- Desk
- Private bathroom
- Cots
- Free gym access
- Access to private pool
Guest Reviews
- Walter (8/5): - Alles sehr gut keine Beanstandungen
- BONGYEREIRE (8/5): -
- Tobias (10/5): -
- Tobias (8/5): -
- SALOME (9/5): I loved my stay it was beautiful and everyone was kind and welcoming. Loved the Friday on the rooftop because of the mus - It was very clean, and no noise.
- Brian (8/5): - Better breakfast options Cocktails were not good
- Annie (10/5): -
- Dinis (9/5): -
- mapilim (2/5): Not a good place for couples - My husband went to the restaurant at night for a drink as I was in the room and a lady came to harass him even though he told her firmly that he wasn’t interested in prostitutes. The management didn’t even kick this lady out when my husband complained. I had to give them a piece of my mind and we proceeded to Kempinsky. It’s such a low class place. Don’t book.
- Judith (6/5): -
- KANZHIGALIN (9/5): -
- Fred (10/5): -
- tomlF8086EX (10/5): Perpetual and the entire staff was wonderful - The entire staff was wonderful on our visit with an extra special thanks to Perpetual who was wonderful and extremely attentive our needs during our stay....thank you to ALL at Four Points In Nairobi
- OCHAJE (9/5): Great stay! - Continental breakfast was served as buffet, which was enjoyable Nothing per say except the fact that I missed Nigerian dishes
- fabrizio (8/5): -
- gogreen2016 (10/5): Great hotel near airport with transportation - Stayed here on our arrival to Kenya for Safari. They have a great shuttle service which we arranged before we left the US. They were outside of customs waiting for us with our name on their sign. The hotel is close to airport and has two great restaurants. Breakfast is awesome. Not your typical buffet. Had dinner on top floor and was able to rest at the pool before our safari. WE also stopped by here for a few hours after the safari and they were able to take us to the airport for our midnight flight. Rooms are clean and the service is excellent.
- Rob (1/5): Stay was adequate , unfortunate ending when it come to payment - Got charged twice from my bank account for room rates, hotel refunded online to my bank account and told me the money would be back my account immediately after they maid refund transaction , however this is not the case, I have since found out it will take at least 3 working days to become available funds in my account, typical high end hotel rip off in conjunction with there bank , will never stay there again and will notify all my business associates about this, booking.com had said that I would pay on arrival at premises , however room payment had gone out of my account 24 hours earlier before I arrived at premises ( very misleading information given by booking .com) More honesty around payment
- Oliver (7/5): - Restaurant was great! Aircon did not work. Took forever to move us to a different room. Also we did not get an apology.
- KALLIOPI (9/5): -
- Abdilatif (8/5): Good - Ok. Room was very cold Nairobi weather this time
- Nb12345nb (10/5): The perfect homebase for a week-plus in Nairobi - Located in the residential, walkable Kilimani neighborhood, this hotel is an ideal base from which to explore Nairobi. The staff are super-friendly and helpfully answer questions as needed. The property has all the key amenities: A rooftop pool and gym, two restaurants AND a gelato cart. The food is delicious, and we had our favorite dawa in Nairobi there. Most Uber rides from the hotel to other city neighborhoods / sites were in the 500 KSH range. And there are tons of restaurants and a grocery store in walking distance.
- Tenacity75 (10/5): Four points by Sheraton Nairobi Hurlingham. - We got into the hotel on the 6th of January by midnight and we were to leave for lagos by 6pm same day. I was under the weather and couldn’t take anything. My husband informed the hotel food manger, her name is Grace and they sent a plate of fresh fruits and orange juice to our room. I was pleasantly surprised that they took that into consideration. When it was time for lunch she notice where we were seated and asked how my tummy was feeling I said Okay but still had a little discomfort she went to the bar and asked for this drink called angostura aromatic bitters mixed it with soda water and gave it to me. It made world of difference. My tummy settled down and I was able to have my lunch. Grace ( the food manager)thank you for the care and concern. I really appreciate. We were also taken care of by shoeb ( hope I spelt the name correctly🙊) sorry if I didn’t he was the duty Manager. He went out of his way to make sure my husband and I were comfortable and that we got to the airport safely and one time. We had a good experience and we look forward to visiting again and for much longer.Thank you for the care I appreciate.
- Stephanie (8/5): -
- Cruiser62718778433 (10/5): Amazing and Comforting experience in Nairobi - Imagine you arrive at the hotel for a 5-day conference, and the very first day ends up having a very bad back pain. That was my condition when I came here, and to my surprise, the hotel staff was so supportive. A guy at the reception by the name of Ezekiel, very much standing to the true meaning of his name, helped me. The hotel admin changed my mattress immediately, and Ezekiel also gave me a back massage and helped me a lot. Apart from this, the breakfast buffet, the dinner, and the drinks were amazing. I loved each and every bit of my stay here. I think this hotel is going to be my go-to place whenever I come to Nairobi. If you are visiting Nairobi and want a great experience, this hotel is a perfect choice. Ask for Ezekiel if you face any problem, and all your problems will be solved.
- Endy (10/5): - Staff super nice, room was clean and nice. Felt like home
- Traveler20555317454 (10/5): Worthy Experience for Family Vacation - It was a great place to stay when you want to make sure your quality travel in Nairobi. This hotel manager, Shoeb trains his employee very well. All staff provide good service with friendly smile ! Especially, the hotel staff, Ezekiel was so nice. What he did was not just brought our heavy baggage, but also play with my son ! My son was so happy and had great memory due to his this amazing service. It would be the highly recommended hotel if they could keep the same quality like same as today :)
- Valerie (8/5): -
- Michael (8/5): -
- amandaeV3886IA (10/5): Would recommend! - Stayed for one night after landing in Nairobi before leaving the next morning for safari. Rooms were very clean, and we felt very safe. When our driver to take us to Wilson airport didn't show up in the morning, the hotel quickly improvised and was able to get us to Wilson airport so we did not miss our flight. They also made us coffee and pastries to go in the morning before breakfast service started. Would recommend!
- George (10/5): -
- Jamie (9/5): The staff make it great - The staff were amazing It’s a little tired in places
- macmomma12 (2/5): Charged twice for hotel stay - Make sure to review your credit card statement after staying here. I was charged twice for my hotel stay and reached out to the Marriott Customer services to assist. After providing screenshots of my statement to the hotel manager, they stopped responding and I have yet to hear back from them. I had to open up a dispute with my credit card provider to get the charge reversed.
- marx belvin (10/5): -
- 311snehalc (10/5): Lovely expreince - Perpetual is one of the person wgo greets with very high energy , everytime i visit :) Loved the stay ...................
- CAM7503 (10/5): Wonderful staff and comfortable stay - From the security guard outside the entrance to the people at the rooftop pool and restaurant, every member of staff went out of their way to be helpful and welcoming. Comfortable rooms, lovely rooftop pool, accommodating kitchen and waiting staff.
- 748nataliyab (10/5): Special thank you to the chef - Helpful staff , clean rooms , amazing atmosphere. A special thank you to the chef Ararico for accommodating our requests! The dishes were superb and made our dining experience truly memorable
- Valerie (8/5): -
- Gergø (10/5): - Hospitality, restaurant, pool
- Aloysius (9/5): Four points by Sheraton is very cost friendly and very organized - The staff are very professional. Place is very neat and quiet Nothing
- obriani2023 (10/5): Short and sweet stay - I had a really great stay at this hotel. The staff were warm and welcoming especially Susan at the front desk, she was very attentive and always ready to help with a smile. That made me feel right at home. I would also commend Joy, Valentine, Linet, Everline for making me feel at home too. Meshack was also very helpful with my luggage at all time despite my efforts of doing it myself. The room was clean and comfortable, and everything was well organized. The location was convenient, and overall it made my trip so much more enjoyable. I’d definitely stay here again. Thank you so much guys!
- Shahdab (9/5): -
- nicolas (8/5): -
- jackien432 (10/5): Home Away from Home at Four Points Nairobi Hurlingham - We stayed at #FourPointsNairobiHurlingham from Sept 27 to Oct 3, left to explore the coastal areas, and came right back for our final week. We cancelled the other hotel we had booked as Four Points truly felt like home. The staff are exceptionally friendly, polite, and warm. A special shoutout to Meshack, whose kindness is beyond words—he’s truly one of a kind. If you’re looking to explore Nairobi, ask for George. All the drivers are fantastic, but George was our first and stayed our favorite. We’ve traveled the world and stayed in countless hotels, but our experience at Four Points was absolutely amazing. Thanks to Stanley and all his staff for making our Nairobi experience memorable! Highly recommended for anyone visiting Nairobi! 💯
- Inspire23678438955 (10/5): Hang Out with the Best @ The Four Points by Sheraton Hurlingham in Nairobi, Kenya - I have stayed at hotels in about 100 countries & I can tell you that the standard @ The Four Points by Sheraton Hurlingham in Nairobi exceed all expectations. This is a world class property & it deserves such recognition.
- Bunnylet (10/5): Easy, Comfortable, Clean - I had a great stay, uncomplicated processes, the staff are friendly and helpful. Everline at reception and the man at the pool stand out as excellent. Easy access for my busy schedule within the city, very comfortable rooms, lovely heated pool, tasty breakfast catering to specific dietary needs.
- donnacU7700PP (10/5): Experience Worth a Return Visit - My daughter and I stayed here from Aug 14 - Aug 16, 2025, and Aug 18 -Aug 20, 2025. The facilities were amazing, modern and clean. The customer service was also excellent. We were greeted with smiles every time we left and came back into the hotel. The staff engaged us on a personal level, talking about our families and our planned activities in Nairobi. They were always willing to help us with any request that we had. Meshack was a standout hotel employee who went about and beyond. Eeverline, Dinna, Faith and Valentine were also great. If we ever return to Nairobi, a stay at this hotel would be inevitable.
- Resort37849831658 (10/5): An awesome conference experience and top-notch services - The location is easily accessible. Atmosphere in the rooms is ambient. Top-notch service and amenities. Cleanliness is well maintained.
- FellowTraveler628181 (10/5): Convenient with friendly staff - I really enjoyed me stay! It was easy and quick check in. Comfortable rooms. The best part was the super friendly staff! Everyone greeted me with a smile and super helpful. The rooftop pool was also relaxing with a good view and the fact there was a restaurant on site (that served pretty good food) was convenient too
- ASHA (5/5): -
- Abdurahman (10/5): -
- dlp192 (10/5): Friendly staff - We really enjoyed our stay, staff were all friendly and kind and we really enjoyed the bar/restaurant on the 7th floor! Beds were comfortable and room was clean too.
- Tamara (9/5): Great hotel, great staff, as always clean, well taken care off and up to standard - Great hotel, great staff, as always clean, well taken care off and up to standard In my room, I heard a constant noise of the AC or air supply system.
- 54paulinski (10/5): Birthday getaway - I had a wonderful experience during my stay, and I would like to sincerely appreciate the hotel staff Everline, Meshack and Stanley for their exceptional service. From the moment we arrived, we were warmly welcomed with genuine smiles and professionalism. The front desk team was efficient and accommodating, ensuring my check-in was smooth and quick. The housekeeping staff did an excellent job keeping the room spotless and comfortable throughout my stay, always attentive to detail. The restaurant and service staff were equally impressive—friendly, courteous, and always willing to go the extra mile to make us feel at home. What stood out most was the consistency of the hospitality shown by every member of the team. Their kindness, professionalism, and dedication truly made my stay memorable. I would also like to appreciate the small gesture for making my birthday weekend memorable. We are very grateful and will definitely choose this hotel again.
- RANTING (8/5): -
- Shanit (8/5): -
- 900josephato (10/5): Best stay Ever - Our stay with my friends was fantastic. Diana was very helpful and welcoming. The staff were very friendly and all facilities were incredible. The breakfast was top notch. We will definately come back.
- brianmO4996QL (10/5): Amazing - Delicious Food & Warm Service We stopped by for lunch and were blown away by the flavors. Every dish was fresh and beautifully presented. The staff were welcoming and attentive, making the whole experience even better. Can’t wait to return! Excellent value for money
- Ali (10/5): -
- Abiel (10/5): - Friendly people
- Selamawit Estifanos (8/5): -
- Armando (7/5): -
- Julie (8/5): Very good - The room was clean and a good size. Staff friendly and buffet breakfast had a good choice of hot and cold dishes The bathroom door wouldn't stay shut and lock was faulty
- Titus (10/5): - Friendly staff, spacious rooms, safe and comfortable. It’s a place I’ll be staying again during our next trip. Highly recommended!
- ebenw2025 (10/5): Such a great experience!! - It was just great in all aspects!! It was such a good time, and the breakfast was so amazing. And Meshack did a fantastic job!!
- fabv294 (10/5): Great environment and staff - Friendliest staff of all! Very welcoming and warm. Breakfast was delicious with outdoor seating available. Susan was specially kind and approachable.
- bjankeb (10/5): Wonderful stay with exceptional staff - My wife and I stayed here for two days prior to our trip to the safari at Amboseli. It is conveniently located near Wilson airport, which is the smaller airport with flights to the safaris. Even though it is not a newer hotel, we found the rooms and common areas to be very clean and kept up and also updated with new modern decor. The ceilings in the room are higher than normal which I like, as it gives a larger and more open feel to the space. The dining area had both indoor and outdoor seating, and the outdoor seating area was surrounded by beautiful trees and greenery. We are from the US, so we were glad to see the TV had some channels that covered American news and sports. But it is the extremely friendly and welcoming staff that stood out most of all. We have traveled around the world, and this hotel staff ranks a 10/10 for us. Their warmth and kindness was truly next level. We would like to thank all of them by name because they are very deserving and apologize if we missed anyone. Grace, Olga, Jane, Emma, Jane, and the cooks: Danstand and Benjamin. We highly recommend this hotel for your travels to Nairobi.
- Laura (8/5): Very good - Nice and newly renovated property. I felt like the price was a bit much for what was offered.
- Rhehi (8/5): It was a good experience. - Location was good and professional staff. None
- Sylvester (10/5): Exceptional -
- Lilian (10/5): - The staff were amazing. Great service!
- Ahmed (9/5): Superb - Everything Not really
- John (9/5): Superb -
- Mahmoud (8/5): Very good -
- Mohamed (10/5): Exceptional - Room clean and good views Seperate halal and non halal food area.
- Noel Julie (2/5): - Terrible Terrible! Zero Stars 1. The buffet breakfast lacked variety—especially in terms of fresh fruit. While one or two common options were available, the spread felt uninspired and inadequate for a hotel of this standard. A more diverse and vibrant selection would not only cater to international palates but also reflect the commitment to quality and guest satisfaction. 2. My sister was given very bad room. First the doors to the room did not have dead bolt nobs for extra security. Second, cold showers! I was quite disappointed because my sister was given a room with no hot shower. After a long day of travel, she was looking forward to a warm shower, only to find that the water was consistently cold. Despite adjusting the settings and waiting for several minutes, there was no improvement. A hot shower is a basic expectation in any hotel stay, and it was frustrating not to have this essential comfort after paying all that money. Four points hurlingham is not to expectation. I am quite disappointed.
- Frederic (5/5): Poor experience - Great staff Poor food quality and expensive bar
- albrandr (8/5): Comfortable & Convenient Stay – Perfect After Long Travel - After more than 24 hours of travel, our overnight stay at the Four Points by Sheraton Nairobi Hurlingham was just what we needed—comfortable, convenient, and restful. We chose this hotel for its proximity to Wilson Airport, where we had an early flight the next morning, and it proved to be the perfect choice. Booking airport transportation from NBO was easy, and even when I accidentally listed the wrong pick-up time, the front desk was incredibly responsive and helpful. They quickly coordinated an updated pick-up with minimal delay, which was much appreciated after such a long journey. Because of our early morning arrival into Nairobi (6:00 AM), we were able to check in early for a small fee, which also included breakfast that first morning. It was well worth it—the breakfast offerings were excellent, with a wide variety of options to suit different tastes. Our room was clean, comfortable, and quiet enough to catch up on much-needed rest. We didn’t leave the hotel during our brief stay due to jet lag, so we opted for dinner at the hotel restaurant. It was convenient, the food was tasty, and service was great. We were placed on the 6th floor, just below the rooftop bar/restaurant, so we did hear some noise from above, though it wasn’t disruptive for us. That said, if you're a particularly light sleeper, it may be worth requesting a room farther from that area. Overall, this hotel was an ideal stopover location—offering solid amenities, great service, and a prime location for easy access to Wilson Airport. I’d absolutely stay here again for a similar travel itinerary.
- Yvonne (7/5): Good -
- Abshir (9/5): Superb -
- 830Peterv (8/5): hotel with smiles! - If you want to make sure all is well taken care of during your stay in Nairobi; hesitate no further in picking a wonderful hotel: this hotel. Sure, the hotel is not built yesterday and the rooms can do with a bit of upgrading. The hotel deserves your attention, because: From the minute we set one foot into the premises, we were warmly welcomed, made felt at home every minute we were there. Their breakfast is wonderful; supplied with fresh products and served by a friendly staff. And it is good located to start a game-drive safari. their travel desk is another asset worth to mention. We like for that matter to point out the great service provided by Kevin and by Peter, an excellent driver. Overall, a fine place to stay at.
- Ashraf (3/5): Poor - Location They put me in a room which was recently painted. The room was full of paint smell and that triggered my allergies. Then the staff moved me to a different room but still not what I booked. Totally disappointed
- Kadir (10/5): Exceptional -
- Markconsult (9/5): Great staff, Good food and cold beer - Staff, food, service was great Location is not great at all and seemingly not safe to walk around outside the hotel.
- Natascha (9/5): Superb -
- G (3/5): It’s fine. Breakfast, drinks and food is expensive - Location only Trying to charge $70 if I keep the room until 7 pm. It was not clear from the booking if the breakfast included or not! I asked but no response!
- L4401MBstevej (10/5): The pool area was a great place to relax, and the restaurant served delicious food. - The staff was incredibly friendly and helpful, making our stay feel truly welcoming. The rooms were spotless and comfortable, and the location was perfect for exploring the city. From the moment we arrived, we felt pampered and well taken care of.
- Aditya (8/5): Very good -
- 650yahyak (10/5): Great - Very nice, had a wonderful stay at this hotel, staff veery nice, especially Susan and Joy, food very good, nice rooftop, thank you thank you thank you thank you thank you thank you thank you thank you thank you thank you thank you thank you thank you
- philipkW8808KF (8/5): I had an opportunity to taste the best brews, swimming pool at the rooftop with an ambient view of the town. - My visit to fourpoints Nairobi Hurlingham was awesome. We enjoyed ourselves and my family insisted that every time we are in town that is the best place to be. Friendly staff who are willing to assist. They have spacious rooms well furnished
- I2056HYkenk (10/5): Business follow up - Absolutely stunning hotel! Impeccable service, luxurious conference rooms, and breathtaking views. The staff goes above and beyond, to make the experience unforgettable. A perfect blend of comfort and elegance!Highly recommended!
- allancV4892YA (10/5): Comfortable stay and convention location - Enjoyed the time at the Hotel, FOUR POINTS BY SHERATON NAIROBI HURLINGHAM, where the friendly staff were great and the restaurants were very clean and comfortable. It was the best choice for a trip due to its ideal location for exploration.
- cliffordchambers (4/5): Broken promises - I needed a room from 2.30 to 11 pm as I was catching the 1.30am flight to Doha. Two days before, I rang asking for a day room. Because I was leaving at 11pm I had to pay for a full night; fair enough. I requested a room on an upper floor and far from the lift, explaining that I needed peace and quiet for sleeping. The lady replied that this was no problem and that such a room was available. She gave her name, which was confirmed as genuine when I checked in. The room was not available until 3.30pm, so after a very long, dusty drive, I had to hang around the reception area, not a good start, The room was not on an upper floor, but at least not towards the ground floor either. It was, however, right next to the lift, which was a big disappointment. Being tired I accepted the room, got some stuff out of my suitcase, undressed and got into bed to get some sleep. Almost at once banging noises started from just above the head of the bed. To demonstrate the total cynicism of the hotel staff, they had given me a day room with building maintenance taking place on the next floor. I got dressed and rang reception to complain. They promised a new room. I repacked my suitcase and waited for a call. When it came, it was to inform me that a new room would be available in two hours! So they left me with no choice but to again unpack, undress, get into bed and this time find the earplugs I’d reserved for the flights back to Europe, to attempt sleep in spite of the noise. The choice of room for a quiet afternoon’s sleep could not have been worse. Thank you Four Points Hurlingham; your message seems to be to avoid Sheraton hotels. Message received!
- Kaunda (7/5): It was alright - Quiet The water from the Taps was brown
- Mutemwa (10/5): Exceptional - Amazing staff definitely come back
- Aoko (8/5): Very good - Warm welcoming staff, The shower, Toiletries, linens and pillows. Service at the roof top bar was very slow!
- Matthew (10/5): Fantastic Place in Nairobi - Fantastic hotel. Super clean. Staff are exceptional and food is very good. WiFi is FAST. I travel to Nairobi regularly and this will be my new "home base."
- Nicolas (10/5): A clean and comfortable hotel - A clean and comfortable hotel
- 804einsteinn (10/5): Excellent Fitness Center; Heated Swimming Pool. 🏊 - This boutique hotel is neat and strategically located. Ample parking, thoughtful design and great customer service. In particular, I’d like to mention the Fitness staff, Mitchell( That lovely lady that’s firm and fair when instructing you as you work out). Not only did she welcome me professionally at my first enquiry visit, but she’s an excellent marketer and sales person. I bought my 2025 gym membership, courtesy to her welcoming smile, professional attitude and that warm hospitality. People buy from people.
- Denise (10/5): Exceptional -
- Cintia (8/5): Great stay, the staff were incredible and the place quite clean - Convenient facilities with restaurants and meeting rooms It could be a bit more comfortable
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