Puteri Gunung Hotel
Location: Jl. Tangkuban Perahu Km 16-17 , Lembang, id
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Mountain View Rooms with Balcony
Enjoy breathtaking views of Tangkuban Perahu Mountain from the comfort of your private balcony in our elegant rooms with modern interiors and flat-screen cable TV.
Recreational Activities and Facilities
Experience horseback riding, fishing trips, sauna sessions, and ping pong games during your stay. There's something for everyone to enjoy at Puteri Gunung Hotel.
Local Cuisine and Room Service
Indulge in a variety of local dishes at Tangkuban Perahu Brasserie or opt for the convenience of room service. A culinary experience awaits you at our 4-star hotel.
Book your stay at Puteri Gunung Hotel now to experience luxury and relaxation in the heart of Lembang.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Health or beauty spa nearby
- Offsite parking discounted rates available
- Parking
- Non-smoking rooms
- Swimming pool
- Restaurant
- Room service
- Terrace
- Family rooms
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Facilities for disabled guests
- Ironing service
- Car hire
- Sauna
- Massage services
- Table tennis
- Shuttle service (additional charge)
- Concierge service
- Wheelchair accessible
- Emergency cord in bathroom
- Outdoor furniture
- Coffee Shop on site
- Fruits
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- First aid kit available
- Sanitized tableware & silverware
- Guests can opt-out any cleaning services during stay
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Food delivered to guest room
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- Delivered food - securely covered
- Thermometers for guests provided by property
- Mobile app for room service
- Front desk (limited hours)
- Free wired internet
- Snack bar/deli
- Beach umbrellas
- Pool sun loungers
- Offsite parking discounted rates available
- Internet access
- Housekeeping on request
- Reception hall
- Exercise/lap pool
- Japanese garden
- Fishing nearby
- Health or beauty spa nearby
- Horse riding nearby
- Swimming nearby
- Charcoal grill
- Bulk dispenser for toiletries
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Suite Room
1 King Bed
Entertainment - Flat-screen TV with cable channels
Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and room service (limited hours)
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, desk, and wardrobe or closet; rollaway beds (surcharge) available on request
Comfort - Daily housekeeping
Accessibility - Grab bar near toilet
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Bathroom emergency pull cord
- Bed sheets not available
-
Superior Flat Twin
2 Twin Beds
Entertainment - Flat-screen TV with cable channels
Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and room service (limited hours)
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, desk, and wardrobe or closet; rollaway beds (surcharge) available on request
Comfort - Daily housekeeping
Accessibility - Grab bar near toilet
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Bathroom emergency pull cord
- Bed sheets not available
-
Superior Room
1 Double Bed OR 2 Twin Beds
322 sq feet
Entertainment - Flat-screen TV with cable channels
Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and room service (limited hours)
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, desk, and wardrobe or closet; rollaway beds (surcharge) available on request
Comfort - Daily housekeeping
Accessibility - Grab bar near toilet
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Free cribs/infant beds
- Bathroom emergency pull cord
- Bed sheets not available
-
Deluxe Twin Room
1 Double Bed OR 2 Twin Beds
387 sq feet
Entertainment - Flat-screen TV with cable channels
Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and room service (limited hours)
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, desk, and wardrobe or closet; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping
Accessibility - Grab bar near toilet
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Free cribs/infant beds
- Bathroom emergency pull cord
- Bed sheets not available
-
Grand Deluxe Twin Room
Spacious room features a flat-screen cable TV and private balcony overlooking the garden.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Interconnected room(s) available
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Terrace
- Linen
- Entire unit located on ground floor
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Fire extinguisher
-
Superior Twin Room with Terrace
A seating area with a flat-screen TV, a desk, a terrace and a private bathroom are featured in this spacious twin room. The unit offers 2 beds.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Terrace
- Linen
- Entire unit located on ground floor
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Fire extinguisher
-
Superior Twin Room
This twin room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit has 2 beds.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Interconnected room(s) available
- Hardwood or parquet floors
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Bidet
- Terrace
- Linen
- Entire unit located on ground floor
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Fire extinguisher
-
Superior Twin Room - Room Only
This twin/double room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit has 2 beds.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Interconnected room(s) available
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Terrace
- Linen
- Entire unit located on ground floor
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Fire extinguisher
-
Deluxe Twin Room with Garden View
A seating area with a flat-screen TV, a desk, a terrace and a private bathroom are available in this spacious twin room. The unit has 2 beds.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Terrace
- Linen
- Entire unit located on ground floor
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Fire extinguisher
-
Family Suite
The spacious family room features a tea and coffee maker, a seating area, a terrace with garden views as well as a private bathroom boasting a bath. The unit has 1 bed.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Sofa
- Electric kettle
- Wardrobe or closet
- Bidet
- Terrace
- Linen
- Entire unit located on ground floor
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Fire extinguisher
Guest Reviews
- oktavia (8/5): -
- Sietske (3/5): Oud en gedateerd - Het is mooi opgezet in een parkje, maar echt vergane glorie, oud en gedateerd. Niet schoon, oude en muffe handdoeken, schimmel aan het plafond, beestjes op de kamer.. Kamers zitten als huisjes op een park, maar de paden ernaartoe zijn af en toe beste glad, zeker na regen. Daarnaast is het wat afgelegen en gezien er amper trotoirs zijn kun je amper naar het centrum lopen voor eten of anders.
- King (9/5): -
- Tri Ismu (7/5): lokasi baguz - lokasi dekat dg ddstinasi kebersihan kamar kurang
- Cin Thung (7/5): -
- Toyofumi (7/5): まあまあ - 部屋が広く、くつろげる。朝食のビュッフェも種類が豊富で美味しい シャワーの排水が詰まり洪水が発生する シャワートイレが残念
- Sunyoto Bambang (4/5): Hotel lama yang Tidak terawat - Lokasinya dan taman yang baik Kebersihan sangat buruk dan Fasilitas di kamar yang buruk. Tidak terawat.
- Chandran (9/5): Great and cool - Friendly staf and enviroment! Power point less
- Daisy (8/5): - The staff was nice & friendly. The breakfast was great. The location is good, it's easy to find. The facilities are old, the bed is old, the walls are dirty, I think it's time to update. The breakfast was slow to be refilled. Some of them were empty for quite awhile.
- Tariqateeq (7/5): - ترحيب حار من العاملين وخاصة موظف الاستقبال كبير السن كان محترم جدا الغرف القديمة غير مناسبه لسكن لفترة طويله يومين فقط
- Witzemann (9/5): Hotel ohne SPA, aber sonnst konfortable - Kleine häuschen mit ruhigen zimmer. Austattung reicht völlig. Restaurant pool anlage sehr vielfältig. Kein SPA :(!!!
- Tariqateeq (7/5): جمال الطبيعه والهدوء - يقع المنتجع وسط الغابه والأشجار وبه مسطحات خضراء كبيرة وجميله و إدارة الفندق كانت متعاونه حيث طلبنا تغيير الغرفه لانه هناك مستأجرين بجانب غرفتنا مدرسة إعدادية في هناك صخب كثير من الأطفال ، والمكان هادئ ينفع للاستجمام والبعد عن الضوضاء. غرف المنتجع قديمه جداجدا والأثاث قديم أرجو تجديده لكي يتماشى مع جمال الطبيعه المحيطة بالمنتجع ، وبالنسبه للنظافه متوسطة تحتاج لإهتمام أكثر.
- Wiam (9/5): - كل شي ممتاز . ملاحظة الفندق بدون مكيفات لكن الجو بارد جدا مايحتاج و طلبت مروحة لوقت الظهر و العصر ووفروها . كنت ماخذة غرفة على الشارع لان الفندق كبيير جدا و الغرف داخلة داخل الحدايق قلت اريح عالشارع لكن الوضع كان ازعاج جدا جدا اصوات الدبابات و السيارات و الهاوس كيبنق شي مو طبيعي لان مافي مكيفات فالاصوات واضحة جدا لكن لمن كلمتهم بدلولي مباشرة الغرفة بجناح داخلي اكبر وبدون اضافة اي تكلفة الفطور اغلبه اندونيسي .
- Alvie (4/5): Disappointment - Disappointed. Only the strategic location and the cold temperature are good. Everything is old. Old buildings, old towels, old bedsheets. You should've changed them. This is awful for a 4 star hotel. Mediocre breakfast.
- Angelica (5/5): Passable - The staff was lovely and accommodating, breakfast nice options. Got upgraded to a room, does not look like the pictures at all. Bathroom smelled weird and dust was thick. The sockets didn't work only one did but u had to angle it a certain way. Facilities were not complete.
- Yasir (7/5): Good -
- Mulianto (8/5): Very good -
- Chee (8/5): Very good -
- Atul (8/5): Very good - Location Beds are too small for the families
- Medinna (10/5): Exceptional -
- Mochamad (8/5): Very good -
- Majed (7/5): Dry Hotel - The location Most of the staff are not able to speak English
- Daisy (7/5): Good - The location is pretty good. The breakfast menu is great. The hotel is old, they should change the facilities, at least upgrade some of them especially the beds. The restaurant for breakfast is too small.
- Nourdine (7/5): Good -
- Nasser (8/5): Very good -
- Sami (1/5): Bad -
- Haslimi (8/5): Very good -
- Camilla (5/5): This place has all the potential to be truly great! There’s a good vibe, plenty of guests and is situated in the perfect - The hotel was situated in a beautiful garden/ forrest. We especially enjoyed the flowers and butterflies and squirrel. The restaurant was really great and staff very helpful. This place is so run down. It desperately needs a make over/ renovations. Our room was so humid all our things were smelly. We are used to humidity, but it was so bad mould was showing on the walls. This place cannot be recommended for people with respiratory illnesses. Another huge problem is the lack of cleaning. Our first room was so dirty I went to the reception to ask them to come clean. I felt very embarrassed, but couldn’t live with previous guests hair all over, toothpaste stains all over mirror, sink and table plus residue from soap, cream and God knows what. They gave us a free upgrade to a better room, which however still had some issues. The lobby, restaurant, public bathrooms desperately needs cleaning, not to mention the changing facilities at the pool. Just horrific.
- Sandy (8/5): Very good -
- Alif (7/5): Good -
- Dewi (7/5): We enjoy our quiet time with nice cool weather but hoping the room is better kept. - We have been visiting this resort for 30 years. It was a very nice family hotel but unfortunately it is really run down.
- Vitor (7/5): Good - Location Breakfast. Not enough food.
- Shelar (8/5): Very good -
- Yogi (8/5): Very good -
- Budy (9/5): Always miss to back again - Breakfast is good with various kind of food. Taste is ok. Location is ok. Closed with restaurant, traditional market and recreation area. Nothing
- Emily (6/5): Pleasant -
- Azhar (8/5): Very good - The environment The view
- Ali (6/5): Pleasant -
- Sylvia (8/5): Good - room is very spacious, bed super comfy, balcony with pine view hotel location, in the quiet area, but close to many attraction nearby, such as orchid forest, tangkuban perahu mountain many option for breakfast. For IDR 125.000, it's worth the money door leaf in my room a bit unfit with door frame, I had to adjust every time closing it. Should be repaired. a bit dirty on stairs and hallway there is clothes left in the wardrobe, maybe from previous guest, the staff should check room well before next guest check in path to pine field seems unkept, so I made a u-turn but since I only stay 1 night, it's not big issue
- Prabu (1/5): Bad -
- Dewi (6/5): Pleasant -
- Mariany (9/5): Superb -
- Basu (5/5): It is a sprawling hotel but needs immediate renovation otherwise they will not have business - Breakfast was ok but no one there from hotel to attend, very very few guests there in breakfast. Rooms are very old, the door lock was horrible , manual type may be 50 years old
- Sandip (9/5): Superb -
- Mohammed (9/5): Superb - the location and the amenities were very amazing the food were not really pleasant
- Meilani (10/5): Exceptional -
- Pasca (7/5): Good -
- Donny (6/5): Short Stay experience - Beautiful scenery and food amd service was good... Cleanliness could be better...
- Binu (5/5): Passable - Nice location and landscape Staff need to be trained. Cleanliness and repair of the rooms need to be done.
- Prabowo (9/5): Superb -
- Ricky (10/5): 2 nights @ Puteri Gunung Lembang - Kamar Nyaman.. Pelayanan Bagus.. Breakfast Ok... View not bad.. Swimming pool Ok...
- yuni (2/5): Lokasi bagus, kamar memprihatinkan - Kamar kotor dan pengap, bangunan sudah lama dan tidak seperti di foto, kecewa deh
Photos
