CityBlue Creekside Hotel & Suites, Mombasa
Location: Nyali Road, Tudor Creek, Mombasa, Coast, 82386, Mombasa, KE
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Luxurious Recreational Amenities
Indulge in the outdoor pool and 24-hour fitness center for a relaxing stay. Guests can also enjoy the poolside bar for their favorite drinks.
Culinary Delights
Savor delicious meals at 2 on-site restaurants or enjoy the convenience of room service. Don't miss the buffet breakfasts offered daily for a fee.
Convenient Features
Stay connected with complimentary wired and wireless internet access. Take advantage of the business center, concierge services, and dry cleaning/laundry services. The hotel also offers free self-parking and an airport shuttle for a surcharge.
Experience comfort and convenience at CityBlue Creekside Hotel & Suites, Mombasa. Book your stay now to enjoy a family-friendly hotel near popular attractions.
Important Information
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and barbecue grills.
Policies
Check-in: 02:00 PM - 10:00 AM
Check-out: 10:00 AM
Instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Newspapers in lobby (surcharge)
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Designated smoking area
- Concierge service
- Elevator
- Supervised childcare/activities
- Breakfast available (surcharge)
- Safe-deposit box at front desk
- Free wired internet
- Wheelchair accessible parking
- Assistive listening devices available
- Braille or raised signage
- Playground on site
- Free self parking
- Airport transportation - pickup (surcharge)
- Pool sun loungers
- 24-hour fitness facilities
- Newspapers in lobby (surcharge)
- Wheelchair-accessible van parking
- Wheelchair-accessible on-site restaurant
- Well-lit path to entrance
Rooms Available
-
Superior Room
1 King Bed
323-sq-foot soundproofed room with a balcony/patio
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - Plasma TV with premium channels and pay movies
Food & Drink - Mini-fridge, minibar (fees may apply), coffee/tea maker, and electric kettle
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Desk
- Private bathroom
- Electric kettle
- Bidet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Ceiling fan
- Separate sitting area
- Free WiFi
- Balcony or patio
- Free cribs/infant beds
- Bedsheets provided
-
Deluxe Room, Creek View
1 King Bed
269-sq-foot soundproofed room, balcony/patio with sea views
Layout - Bedroom and sitting area
Internet - Free WiFi and wired internet access
Entertainment - Plasma TV with premium channels and pay movies
Food & Drink - Mini-fridge, minibar (fees may apply), coffee/tea maker, and electric kettle
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Electric kettle
- Bidet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Ceiling fan
- Separate sitting area
- Free WiFi
- Balcony or patio
- Free cribs/infant beds
- Bedsheets provided
-
Deluxe Room (with Garden View)
1 King Bed
269-sq-foot soundproofed room, balcony/patio with garden views
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - Plasma TV with premium channels and pay movies
Food & Drink - Mini-fridge, minibar (fees may apply), coffee/tea maker, and electric kettle
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe and desk
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Desk
- Microwave
- Private bathroom
- Electric kettle
- Bidet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Ceiling fan
- Separate sitting area
- Free WiFi
- Balcony or patio
- No rollaway/extra beds
- No cribs (infant beds)
- Free cribs/infant beds
- Bedsheets provided
-
Twin Room, Garden View
2 Twin Beds
269-sq-foot soundproofed room, balcony/patio with garden views
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - Plasma TV with premium channels and pay movies
Food & Drink - Mini-fridge, minibar (fees may apply), coffee/tea maker, and electric kettle
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe and desk
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Desk
- Microwave
- Private bathroom
- Electric kettle
- Bidet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Ceiling fan
- Separate sitting area
- Free WiFi
- Balcony or patio
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
Guest Reviews
- Philip (10/5): - Very nice and spacious rooms. Great location for either Nyali or Mombasa. Only drawback is there's a lot of street noise for the apartments in the road side (but very quiet on the water side).
- Sam (10/5): - Lovely, spacious, clean rooms Staff couldn’t do enough for you
- Robert (8/5): Disappointed - The AC in the room didn’t work for two days. Each time they said, they fixed it and walked away and in 15 minutes later it didn’t work. Cold showers for two days. On the third day, they finally moved us to another room. This space is easy very good, but this time I was very disappointed. Maybe new management
- Nathan (10/5): - Great clean well kept hotel with water views, monkeys climbing on the balcony, walking distance to grocery and shopping. The restaurant was great, well staffed and friendly all around. This was my 5th hotel on my trip to Kenya and the best overall. It was right on the bridge so transportation was easy as walking outside. I extended my stay.
- Douglas (10/5): - Everything one could hope for in a first stay in Mombasa
- Esther (10/5): - Every thing is good
- Karen Lee (10/5): - Great overnight stay, with very friendly staff.
- Brigitte (10/5): - Convenient location from town centre, great selection of Swahili food for breakfast, nice pool bar with a great cocktail selection, excellent staff
- Richard (8/5): - Beautiful serenw environment
- Tasneem (6/5): - Paid for creek view room but hotel tried to give a room in the basement after fighting with they gave a room but not totally satisfied.
- Allison (8/5): - Nice view on water side… but hotel is dated staff is good smells very mouldy.
- Sally (8/5): - Our 2 days Was okay. The bathroom had stains that can be removed with some stains remover the bed was a bit dusty and the noisy was too loud till midnight. But Friendly helpful staff and lovely breakfast thank you..
- COLLINS (10/5): - The food was just great ! Kitchen people knowledgeable . Tips allowed ?
- Farina (10/5): - The hotel is very good and we had a suite overlooking the sea onthe 5th floor. Outstanding service from all staff, especially Irene on front desk and Raheem the manager. Thank you for a wonderful experience.
- paul (8/5): - Great place
- Kemp (8/5): - OK place
- Mateusz (10/5): - We spent one night at this hotel before the safari trip. We were given a better room. Overall impression very positive.
- Evelyne (10/5): OUR WEEK LONG SAFE HAVEN! - Cityblue Creekside gave us such lovely memories. We spent a week with them and the photos didn’t prepare us for the beauty we found. Amazing ambience… the food was prepared with so much love and the staff was more than helpful and polite. Please reward Fatima she was absolutely amazing! But every single member of staff that catered to us was exceptional! I am already telling my friends about you so keep the standards high! I was skeptical as I booked but I am glad I did because the experience was phenomenal!
- Isaac (6/5): - Good for business travellers who have meetings in Nyali area.
- Tammy (10/5): - After leaving another property because it didn’t meet my standards, my boyfriend recommended this hotel. When we pulled up, I already knew we were in for a treat! The front desk personnel was so pleasant and treated us like royalty. The room was GORGEOUS and overlooking the creek which made for a wonderful view. The pool was refreshing, the drinks were refreshing and the food was exceptional! Thank you for making Mombasa memorable for us! I will definitely stay here again when I’m on this side of the world. 10/10!!!
- Fauzia (2/5): - The ocean is polluted , alot of pungent smell around the pool area . Not many food options , no snacks available at tea time . The overall condition is below average .
- Tehetna (10/5): - I had a good 3 day stay at the hotel. The staff were really nice and very helpful!
- Sean (10/5): - What we liked most about the property was its polite & courteous staff. Specifically, a young lady we met named Maggie. She was the first smile that greeted us as we entered the pool bar area. She was so kind & sweet. Maggie gave us wonderful ideas on things to do, places to go while visiting Mombasa. Her hospitality will be remembered by these Americans! The property is also very clean & the rooms are huge with great amenities.
- Robert (10/5): Live well in Monbasa - Very nice hotel. Best one I have stayed in in Mombasa. Friendly staff and a good cabana outside with good food
- Ahmed Ali (8/5): - It was really awesome staying there with great view
- steven (8/5): - Service bad
- Harsha (2/5): - We arrived around 10 pm after long flight and offered fresh mango juice at front desk which was thirst crunching. After this the horrible experience started when we taken to the room. Next to the room there was you g kids party going on and therefore requested for quieter room as we wanted to have shower and go to bed. After unpacking we found that there was no hot water to have shower which apparently the staff at the front desk was aware but despite we were taken to the room. After reporting the water issue we were asked to move third time. We were told tired to move so told them if we could just have shower in another room instead of moving. That was denied so we stayed in the room and went to bed. When we were sleep the phone rang and it was front desk asking us if we could move. We replied to the caller that we will talk in the morning and which we did to the staff. The manager was not available, the staff tried to contact but he would not answer. The staff gave us the contact card to which he was emailed. So far has not received any response back. We had paid at the time of booking with Expedia.
- Janielle (6/5): - The hotel is located between Old Town and Nyali which is quite convenient. The room furnishings and ambience is lovely. The only complaint would be the noisy loud bar music coming from the pool bar until late hours and the pillows that are not very comfortable.
- Josephus (10/5): - I enjoyed my stay at this property. I would recommend you stay here when you visit
- Marvin (4/5): - No water on nigh, no hot water next 2 days. Breakfast wasn’t great, the one other meal eaten there was “alright” The staff are very generous and friendly and should find jobs at a better property
- Rebecca (10/5): - Beautiful property overlooking Tudor Creek. Wonderful facilities. Friendly staff. A lovely pool. Very safe.
- PAUL (10/5): - Best customer service experience so far, Fatma, you’re the best 🙌
- SIMON (6/5): - Nice place next to highway. The noise from traffic can be high if you get the room in the block facing the highway.
- Marina (10/5): - The room was clean and I loved the ambiance. The staff at the reception was amazing
- ugas (10/5): - They have well trained employees wow
- Mohamed (2/5): - I was over charged and never stayed in the room I paid for . I would never use Expedia again to book anything as you don’t do your homework about properties as they don’t know how to treat their customer.
- Ugas (10/5): - I am in wheelchair ♿️ and they really treats me like a King the employees and their managers are fantastic. One guy his name was Douglas was really good.
- FRANCIS (8/5): My Experience at CityBlue - The place is fabulous, and the service was great. Nice terrace. But one issue they have to work on is finding a way to contain or keep the flies away. Flies can easily distribute bacteria after landing on human or animal stool, dead bodies, and rotten things around us. So keeping flies away is very crucial.
- Stacey (8/5): - Lovely stay!
- XTREME (4/5): - Property Needs an update , very poor condition. Bathrooms not cleaned properly , doors to balcony not closing properly, air condition just making noise instead of cold air . Very poor property generally would rate as a 2 star not a 4 star property
- Frank (6/5): - Very convenient location. The front desk staff was helpful. Lifts were not working. Room had not been thoroughly cleaned and items were still in refrigerator and glasses had been used. The breakfast buffet was very nice and the staff accommodating.
- Charles (10/5): - Great place a convenient location. Friendly helpful staff
- Lazidavion (10/5): - I loved Kenya . I just left hours ago . I will be vsiting back and will try to book again
- Onime (8/5): - Great customer service, great room size, facilities could be better maintained
- Leslie (4/5): A sad disappointment - I was disappointed with this hotel as it felt like I was staying in a motel. The elevator broke and I had to haul my luggage down 3 flights. It lacks cleanliness and maintenance. I booked according to the reviews but was sadly shocked that the ratings are the opposite of what I experienced. In fact, Mombasa is a disappointment, and I was happy that I only booked one day in this town. Never will I ever go back!!!
- GC (10/5): - View was splendid. Staff were superb.
- Irene (10/5): - I had booked to treat my family in Kenya. The staff were very helpful offering excellent services. Food very good. Loved the cleanliness. The rooms are very spacious. Responded to any inquiries in a timely manner. Would definitely book again.
- Oliver (10/5): - It was an awesome stay
- Stacey (10/5): - An amazing hotel in the middle of Mombasa. Ideal location with very easy transfers. Excellent communication and support before and during the trip, helping us book train tickets and meeting our safari guide. Hotel room, facilities and outdoor area were perfect. Very quiet and clean. Every member of staff was incredibly helpful and made our stay very special. The food was amazing and so much choice. They even made us take away breakfasts for our very early 5am starts. Would definitely recommend and stay again.
- Verified traveler (8/5): - This hotel was much nicer than i had expected from reading the reviews and seeing the pictures. It was actually a lovely hotel and large rooms. The only thing that was uncomfortable was the the duvet which was super heavy and hot and there was no tpp sheet.
- Zulfikar (6/5): - The staff were helpful. The hotel is not maintained. I would not stay there again
- Benjamin (8/5): - Location perfect, value for money excellent
- Shad (2/5): - The hotel scammed me, charged me 3 times on one booking!!!! The staff was rude and management as well!!!
- Malkia (2/5): - Nothing
- Brian Elly (10/5): - It was amazing and friendly staff
- Taurus (10/5): - The staff was excellent especially Elijah he went above and beyond to make sure I was having a great stay. The food was also very good, and they even made us local dishes that weren't listed on the menu when asked.
- Roselyn (6/5): - Nice place but neglected. Cleanliness is wanting.
- Adrianne (8/5): Not a bad stay - Pros: The check-in process was smooth, the rooms were well cleaned, the environment was peaceful and quiet, most staff are helpful and friendly and they allow you to get food/drinks from outside. Cons: there is no welcome drink if you are thirsty. The breakfast buffet was good but not lots of options. We were disappointed on one of the days that fries and sandwiches were not available which we thought are very basic for a hotel not to have and the reason given was there was no cooking oil. That was pretty shocking so we ordered from outside. The operations manager offered us a complimentary meal but they should do better. Lastly, there was a waiter named John at the poolside that always found a way to mess our orders and bring what we did not ask for *sigh*
- Moyez (8/5): - Good
- Maria (6/5): Decent - The hotel looks good overall, but the sheets were old and stale. The elevator did not work, and neither did our toilet. We wasted a couple hours switching rooms. The hot water does gets cold quickly and the pool area smelled like sewer. Its a convenient location and budget friendly. But if you're looking for comfort I would find somwhere else.
- Ahmed (8/5): - IT was a very god hotel
- Wamalwa (10/5): - Excellent hotel. No problems during the stay. Convenient to the airport
- Dr.ahmed (4/5): - Breakfast was the worst that I have ever see. Room service is a rea disaster Price is an exceptionally too high Hotel is very old style What I did like, is the view
- Verified traveler (8/5): pleasant - Beautiful location, although the hotel could do with some modernisation.
- Verified traveler (8/5): - Very spacious clean rooms properly furnished with all amenities and the ambiance is topnotch.
- Verified traveler (2/5): - Staff are friendly and nice but the rooms are terrible.
- Verified traveler (8/5): Nice hotel by the water - It was a great for what we paid. Nice hotel by the water, but there’s no access to a beach from here. We had a great view of the water and of the pool. There was a lot of space in our room. The hotel staff was great. Always super helpful and always polite.
- Asella (6/5): - Nothing amazing. Its not worth the price paid for
- Verified traveler (4/5): - Room was dated. Very old bedsheets, towels, mosquito net. There was no kettle in the room though there were cups coffee tea and sugar. The AC was working fine
- Chan (6/5): Acceptable, but could have been better - Pros: friendly staff, spacious room, efficient AC, good partial view of the water Cons: very weak water flow, restaurant food quality can be better, room equipments can be better maintained, street noise, and, of course, mosquitoes can be a considerable problem Perhaps the owner may consider investing a bit more adequately on servicing staff and try to upkeep the property, which definitely has strong potential
- Simon D (8/5): Need to renovate - Bathroom needs renovation The hotel also needs renovations!
- Abdullah (8/5): - Location is very convenient for business and leisure travelers. Easy transportation. Staff were well trained and organized. Property is cleaned very well but a few maintenance issues need to be sorted eg leaking taps, leaking cisterns, squeaky doors, torn drapes etc
- Verified traveler (10/5): - Staff was exceptional, room beautiful just little improvement with bathroom and the verandah door:) We loved our time and internet was 100 percent and staff was so helpful and good. They even packed us food for our plane because we been leaving early and missed our breakfast. They looked after our safety and dealt with every our concern even rechecking our plane tickets to our next destination as the time was changed. We could not ask for better staff in the reception and in the eating area and we will miss them:)
- Verified traveler (10/5): City Blue - The hotel is very nice quiet and peaceful
- James A (10/5): A great stay. - Our check in was fast. The room was clean spacious and had a lovely balcony. The pool was refreshing with comfy lounge chairs. We left our luggage and are looking forward to returning.
- Verified traveler (4/5): - The location is the attraction. Has a nice view of the the river and the city The bathroom smells horrible. In spite of the staff cleaning and putting some deodorizer, the sewer stink comes out in the bathroom vent.
- Verified traveler (8/5): - We used this hotel as our base for our coastal tour and were extremely pleased and comfortable. The rooms are spacious and well appointed, the location is fantastic and the staff extremely helpful. We loved the authentic and laid back ambiance . We ordered room service on New Years eve. The service was fast and the food delicious. An excellent option for a visit to Mombasa.
- Kuol (8/5): - Quick service. Extremely helpful customer care service with local information . Quick responds with any inquiries you might ask regarding the hotel or local area.
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