Hotel Sudu Araliya

Location: New Town, Polonnaruwa, North Central Province, 51000, Polonnaruwa, LK

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - Anytime

Check-out: 12:00 PM

Instructions: Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

• Full-service spa
• Fitness facilities
• Fireplace in lobby
• Free WiFi
• 24-hour front desk
• Terrace
• Garden
• Luggage storage
• Sauna
• Designated smoking area
• Wheelchair accessible
• Picnic area
• Steam room
• Fitness facilities
• Fireplace in lobby
• Hiking/biking trails nearby
• Breakfast available (surcharge)
• Safe-deposit box at front desk
• Full-service spa
• Ecotours nearby
• Billiards or pool table
• Free wired internet
• Playground on site
• Free self parking
• Banquet hall

Rooms Available

• Deluxe Double Room (2 Adults + 1 Child)

  Fitted with tiled flooring, air-conditioned rooms are furnished with a wardrobe, a satellite TV, mini-bar and seating area. The private bathroom comes equipped with a hairdryer, bathtub or shower and free toiletries.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Lockers
  • Fire extinguisher
  • Single-room air conditioning for guest accommodation

• Deluxe Single Room

  1 Queen Bed

  260-sq-foot room with lake views

  
  

  Entertainment - LED television with cable channels

  Food & Drink - Mini-fridge, electric kettle, room service (limited hours), and free bottled water

  Sleep - Bed sheets

  Bathroom - Private bathroom, free toiletries, a bidet, and towels

  Practical - Iron/ironing board, safe, and desk

  Comfort - Air conditioning and daily housekeeping

  Need to Know - No rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 1 (1 Adults)

  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Desk
  • Private bathroom
  • Electric kettle
  • Bidet
  • Bottle of water
  • Room service (limited hours)
  • Daily housekeeping
  • Ceiling fan
  • No rollaway/extra beds
  • Bedsheets provided

• Deluxe Double Room, 1 Double Bed, Lake View

  1 Double Bed

  260-sq-foot room, balcony with lake views

  
  

  Entertainment - LED television with cable channels

  Food & Drink - Mini-fridge, electric kettle, room service (limited hours), and free bottled water

  Sleep - Bed sheets

  Bathroom - Private bathroom, free toiletries, a bidet, and towels

  Practical - Safe, desk, and phone; rollaway beds (surcharge) available on request

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Desk
  • Private bathroom
  • Electric kettle
  • Bidet
  • Bottle of water
  • Room service (limited hours)
  • Daily housekeeping
  • Ceiling fan
  • Bedsheets provided

• Deluxe Triple Room

  1 Double Bed and 1 Twin Bed

  405-sq-foot room, balcony with lake views

  
  

  Entertainment - LED television with cable channels

  Food & Drink - Mini-fridge, electric kettle, room service (limited hours), and free bottled water

  Sleep - Bed sheets

  Bathroom - Private bathroom, free toiletries, a bidet, and towels

  Practical - Safe, desk, and phone

  Comfort - Air conditioning and daily housekeeping

  Need to Know - No rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Desk
  • Private bathroom
  • Electric kettle
  • Bidet
  • Bottle of water
  • Room service (limited hours)
  • Daily housekeeping
  • Ceiling fan
  • No rollaway/extra beds
  • Bedsheets provided

• Suite with Lake View

  2 King Beds

  840-sq-foot room, balcony with lake views

  
  

  Entertainment - LED television with cable channels

  Food & Drink - Mini-fridge, electric kettle, room service (limited hours), and free bottled water

  Sleep - Bed sheets

  Bathroom - Private bathroom, separate bathtub and shower, slippers, and free toiletries

  Practical - Safe, desk, and phone

  Comfort - Air conditioning and daily housekeeping

  Need to Know - No rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Private bathroom
  • Slippers
  • Electric kettle
  • Bidet
  • Bottle of water
  • Room service (limited hours)
  • Daily housekeeping
  • Ceiling fan
  • Separate bathtub and shower
  • No rollaway/extra beds
  • Bedsheets provided
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

Guest Reviews

• Malith (8/5): -
• Vimarsha (3/5): Location was superb,food ,service and the cleanliness was disappointing - Location Food and services
• Chanaka (10/5): -
• Vivika (10/5): Rahulik, ilus aed, väga hea hind - Väga puhas. Väga ilus aed. Bassein kaua avatud. Rahulik ja väga mõnus. Oleme väga rahul
• Kanchana (9/5): -
• chanuka (6/5): -
• wijekoon (8/5): -
• Les & Heidi (9/5): - The whole place was beautiful. The rooms the pool the public areas were great Due to the unrest in certain parts of the world started by someone in the USA many flights were cancelled and through no fault of the hotel we were not able to enjoy the buffet/set meal as it would not have been viable to put on . Having some local meals on the ALa Carte would be great as we prefer local cuisine rather than international
• Wijekoon (4/5): -
• Sara (9/5): Comfortable stay . Good staff. Average food choice. Beautiful location. - The location and the staff. They are very friendly and courteous. Well trained staff. If the shower cubicles were more clean it would have been better. They were not good enough in comparison to the other facilities.
• lihinikadu (10/5): -
• Robert (6/5): Okay - The breakfast was not a buffet, but a fixed menu. We had allowed 30mins for breakfast because we had specific travel arrangements. It took 15 mins to order, the 10 mins to be served. So we had 5 mins to eat. It would have been okay if it had been busy, but we were the only guests.
• Nuwan (5/5): - Location The rooms were not well cleaned and the overall maintenance was poor
• Kathleen (5/5): - Room overlooked garden and lake. Pool was large. Old bar room with pool/snooker table. Hotel needs maintenance and decor upgrade. Dinner buffet and breakfast buffet was basic but adequate. Location is reasonable close by car to the museum, but isolated out on a spit and too far to go to outside restaurants for dinner.
• Ratnayake (5/5): Not upto my expectations - Food was good. Location lovely. No view of garden or lake in rooms we got. No double beds. Single beds put together which left a gap in the middle.
• Nuwan (8/5): - Location is perfect Nothing
• ATSUSHI (3/5): あまり評価しない。 - ローケーション バスルームに強い異臭があり、不快だった。
• Tharanga (7/5): -
• Dilshan (5/5): Disappointing buffet experience overshadowed an otherwise decent stay. - The Location is perfect, pool , rooms and other common facilities were excellent. The staff very friendly. Specially Hansika from front office very very helpful and attentive. The buffet experience for all three meals—breakfast, lunch, and dinner—was extremely disappointing and needs serious improvement. This was our second visit to this hotel, and we are frequent guests across the Araliya hotel chain, so we are familiar with the usual standards. Unfortunately, this was the worst buffet experience we have had within the Araliya chain. The quality, variety, and overall standard of the buffet food were far below average and did not meet expectations associated with the brand. However, we would like to note that when we ordered à la carte food at the bar, the quality was good, which clearly shows that the kitchen is capable of delivering better standards. This contrast makes the poor buffet quality even more disappointing.
• Sanjula (9/5): -
• Wickremasinghe (10/5): -
• Tobias (5/5): -
• Asanga (9/5): Visit Polonnaruwa was very Happy & Very proudly Journey to Us. - Dinner & Breakfast was Excellent. No EV charge point at Hotel Premises or Near Polonnaruwa Area, But they provide me Wire Cable to charge the Car with normal Voltage. (Slow Charging)
• Ananya (8/5): -
• yasiru (9/5): - Location Bed
• Eranga (4/5): -
• yasiru (9/5): -
• Darshani (8/5): -
• Chandi (3/5): Not worth for the money - Location Spacious room Was asked to pay the full amount at check-in and paid it at check-in which is unusual as per my previous experience in star grade hotels. Ceiling of bathroom open and broken. No privacy as you can hear the conversations/ sound from other bathrooms and rooms. Bath cubicles not cleaned well. Dirty edges of cubicles glasses .
• Chinthaka (7/5): - Location and price Better cleaner rooms and toilets are recommended
• Anushia (7/5): Pleasant stay and was a short walk to the ancient bund. Recommended. - Location was good. Room was comfortable. WiFi was ok, but not stable. Had enough electrical outlets in the room to charge devices. Grounds were very nice. Bathroom was fine, with good hot water pressure. Breakfast buffet had a wide variety of food. Bathroom was fine, but shower stall was a little small. wiFi signal a little patchy.
• Julia (10/5): Relaxing, superb location, very clean rooms, good food and lovely staff in all departments - Great location by the lake, very clean, lovely staff and good food ! Stayed here many times over the years and will do again Nothing !
• Russell (6/5): - Eten was zeer goed Achter stallig onderhoud van het hele complex
• Manjula Sirisena (8/5): -
• Kruuse (3/5): -
• ANJANA (8/5): -
• Tharushi (9/5): -
• Bastian (9/5): Wenn Polonaruwa dann wieder hier - Sauberes Hotelzimmer - ansprechendes Foyer, Speisesaal und Hotelbar - super Frühstücksbüffet - Western wie auch lokal - große Grünanlage mit Pool bis zum Seeufer Parkplätze nicht ausreichen - Frühstück leider nur mit Instant-Kaffee - Preis-Leistungsverhältnis bei Cocktails etwas überzogen
• Matteo (7/5): -
• Thimal (1/5): Disappointed. We straight away canceled the booking and get the refund and booked another hotel. - The place is good Not clean . Disgusting. They lied about their room cleanliness . The tea cups have stains marks. No room service. Chairs had mold. Behind the curtains does have cob webs. They organise a cheep offer and that affected to the full price paid customers. They really did not care about the customers. The people who visited dos not know have to behave in the place. We wanted to relax but that did not feel to us the time we spend over there around 1 hour from the enters to get in the room. Really disappointed.
• Nalani (7/5): -
• Khairutdinova (5/5): - Место расположение красивое Грязные номера, нет шкафа с вешалками, унитаз болтается, на полу лежит полотенце около туалета от протеканий.
• XENIA (1/5): Terrible - Nothing It was not clean. The furniture and floor were sticky and the bathroom smelled very bad.
• Darshi (7/5): -
• Pasindu (9/5): -
• Janaka (3/5): -
• Just69 (9/5): Vista lago eccezionale - Hotel molto confortevole per la posizione e per i servizi: la camera e il bagno sono molto spaziosi, il letto ampio e comodo; la posizione è eccezionale, sul lago, la mia camera era con la vista molto bella, affacciava proprio sul lago. Molto rumore nelle parti comuni e la pulizia non perfetta sia nelle parti comuni che nelle stanze, accettabile nel rapporto qualità-prezzo
• ATSUSHI (7/5): -
• Daria (8/5): - Гарне місце знаходження! Дуже зручно якщо ти подорожуєш у Полонарува. Охайні номери з видом на озеро! Є гаряча вода навіть якщо пасмурно. Готель трошки втомлений.
• Kavindu (9/5): Can recommended. A good hotel. Value for the price. - Staff, location and service Cleanliness, food
• Nerea (4/5): No volvería - El detalle de bienvenida Muchos bichos en la habitación, el buffet era malísimo hasta el punto que no comimos nada y nos lo cobraron igualmente, el baño no estaba limpio, había platos con restos de comida detrás del ascensor, estuvieron desde que llegamos hasta que nos fuimos.
• Kathryn (5/5): -
• isuru (5/5): -
• Chloe (7/5): -
• Liyanage (5/5): -
• Roy (10/5): -
• Dilan (10/5): - Great hotel! Excellent staff and easily the best hotel in Polonnaruwa. Will be back!
• Saman (8/5): Good location to stay. - The location was fantastic, the staff was very polite/helpful the facilities are moderately ok. Value for money. The food was not good.
• Jayasundara (10/5): -
• Rasika (8/5): - Great location, you can enjoy the best natural views surrounded by the Parakrama samudraya.
• Daniel (8/5): Great stay - Fantastic staff, delicious food, large pool and superb grounds The drains smell bad and poor noise insulation so you can hear everything in the hallways and other guests using their bathrooms! Woken up at 4am to hear someone using their toilet
• Joliseeya (7/5): Location is the highlight - Location. Right at the edge of the lake. Shady and well maintained garden. Nice swimming pool. Freindly staff. Decent wifi. Enough parking space for guests' vehicles. Food was not great. Except for the dinner on the date of arrival, rest of the meals served were below the average expectations from a hotel with this categprization.
• Savindu (5/5): Great Location, But Needs Improvement - The location and view at Hotel Sudu Araliya are truly fabulous. It’s very calm and relaxing, making it a perfect spot if you’re looking for peace and a nice atmosphere to enjoy your stay. Unfortunately, the cleanliness and service need serious attention. When we checked in, the room table and chairs still had food left on them, and the bathroom should be updated and maintained better. The staff also didn’t seem very friendly, which affected the overall experience.
• kumudu (9/5): Excellent stay in a beautiful place at a very affordable price - The hotel environment
• Chinthana (8/5): - Huge pool. Big selection of food options. Amazing grounds and view over the lake, with possibility of seeing wild elephants. Bathrooms are a bit dated and could do with a refresh. A lot of dead insects around the windows - could do with a good clean
• Priyantha (3/5): - Bad wo war stinkt Essen war sehr schlecht Sauberkeit und Essen war katastrophe
• Anuradha Rajapaksha (7/5): -
• coston (7/5): - Grande piscine Chambre spacieuse Personnel sympathique. Aucune insonorisation. SDB vieillissante
• Dissanayake (7/5): -
• Theekshans (10/5): -
• channa (6/5): Lovely setting and location pity about the lack of investment and maintenance - Lovely setting, great pool, good food, helpful staff The hotel needs investment and maintenance, the bathroom was tired, sheets were torn, and the bed was unstable. The windows didn't close fully
• Lahiru (8/5): -
• patrizia (9/5): -
• SSaat (7/5): - Wir waren für eine Nacht im Hotel. Das Hotel ist schon etwas in die Jahre gekommen und an der ein oder anderen Stelle, vor allem im Badezimmer dürfte es etwas sauberer sein. Für weniger Nächte aber OK. Das Personal war sehr freundlich und zuvorkommend. Abends gibt es ein großes Buffett. Etwas in die Jahre gekommen.
• Dinesh (3/5): -
• Kalinga (8/5): Polonnaruwa stay - Breakfast and dinner very good . River view very nice We stay BB basis and buffet dinner too expensive . Rooms good but looks old .
• emmanuel (8/5): - La piscine et l’emplacement La forte odeur d’égout dans la salle de bain
• Thanuja (6/5): -
• Thanuja (6/5): -
• Gautier (8/5): Très belle hôtel, calme et reposant. Très grande piscine et chambre très confortable.petit déjeuné et dîner bien garnie - Nous aurions aimé avoir des propositions d’excursion
• Hiruni (5/5): -
• Hasitha (5/5): -
• Geoffrey (8/5): Superb location but sub standard hotel - Fabulous location Facilities were poor- handle fell off the wardrobe, no fridge, phone was broken, in the bathroom we could hear Every word spoken, toilet function being performed in the bathroom above… most unpleasant and embarrassing. In the restaurant having asked for No garlic in my meal it arrived with extra garlic in it..!! Staff were cordial but not very friendly. Similar to all Araliya hotels, staff seem to be trained to do their job efficiently but generally there’s no warmth … only a few people make the extra effort to make one feel truly welcome.
• Hasitha (4/5): -
• Jogalingam (9/5): - Swimming pool and restaurant
• YOHAN RANJANA FERNANDO (10/5): -
• Alvaro (10/5): -
• Warnasuriya (9/5): - Ii was excellent experiences.
• Ranasinghe (3/5): -
• Chandrani (5/5): -
• Laura (5/5): Hotel mole con bonito jardín - La piscina y lo que más el bonito jardín delante del lago. Lo que salva al hotel es el jardín y la piscina! Una hora para adjudicar habitación, mucho personal pero poco eficiente, no muy simpaticos, Habitación llena de mosquitos y vinieron con spray para matarlos. No muy limpio por el precio que pagas. Desayuno bufet demasiado de Sry Lanka y poco internacional. Hotel demasiado grande. Nos dieron habitación interior encima de las cocinas y con un ruido de máquinas hasta muy tarde. No se podía dormir de tanto ruido!
• cecile (9/5): - L’emplacement et la piscine Les autres touristes mal élevés
• Wolfgang (7/5): -
• Chandana (9/5): Scenic Hotel - The location near the lake, spacious pool and the surrounding as well as close proximity to ancient sites.
• Amila (10/5): -
• Amila (10/5): -
• Nalin (10/5): -
• Roitan (8/5): -
• Frédéric (8/5): Simple, correct et vieillot - Simple et correct Espace extérieur beau Globalement vieillot, un bon rafraîchissement serait necesaire
• Janith (7/5): Comfortable - Location. Value for money. Friendly and supportive staff. Food could be better.

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