City Central Hotel
Location: Komplek Ruko Nagoya Central Blok, B No. 3-5 Nagoya, Batam, 29444, Batam, ID
Star Rating: 2 Stars
Property Type: Hotels
About this Property
Convenient Amenities and Services - Enjoy complimentary wireless internet, concierge services, and room service during limited hours. The hotel offers a 24-hour front desk, dry cleaning, and a multilingual staff for your convenience.
Comfortable Rooms - Make yourself at home in one of the 50 air-conditioned guestrooms. Stay connected with free Wi-Fi and unwind with cable programming. The rooms are equipped with all necessary amenities for a comfortable stay.
Great Location - Located near Nagoya Hill Mall, you'll have easy access to nearby attractions such as BCS Mall and Grand Batam Mall. With a short drive to the Harbour Bay Ferry Terminal, explore the area effortlessly.
Book your stay at City Central Hotel for a convenient and comfortable experience in Batam!
Important Information
- No pets and no service animals are allowed at this property.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Instructions: Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Free WiFi
- 24-hour front desk
- Luggage storage
- Designated smoking area
- Concierge service
- Elevator
- Television in common areas
- Multilingual staff
- Tours/ticket assistance
- Free self parking
- Airport transportation - pickup (surcharge)
Rooms Available
-
Standard Room, No Windows
1 Queen Bed OR 2 Twin Beds
301 sq feet
Internet - Free WiFi
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Room service (limited) and free bottled water
Bathroom - Private bathroom, free toiletries, and a shower
Practical - Desk and phone; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No windows
Smoking And Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- No windows
- Smoking and Non-Smoking
-
Superior Room
1 Queen Bed OR 2 Twin Beds
301 sq feet
Internet - Free WiFi
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Room service (limited) and free bottled water
Bathroom - Private bathroom, free toiletries, and a shower
Practical - Desk and phone; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Smoking And Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Smoking and Non-Smoking
-
Deluxe Room
1 Queen Bed
323 sq feet
Internet - Free WiFi
Entertainment - 39-inch LCD TV with cable channels
Food & Drink - Coffee/tea maker, room service (limited hours), and free bottled water
Bathroom - Private bathroom, free toiletries, and a shower
Practical - Desk and phone; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Smoking And Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Smoking and Non-Smoking
Guest Reviews
- Cruiser58142018916 (2/5): Attitude Problem Staff. - Dear,Managent In charge I can say that Iam quite a regular in city central and Iam writing due to my unpleasant stay and treatment from 1 of your staff I eloberate a small build Chinese lady with a stuck up and rude outlook and respond to guest frankly let me give the management my point of view if this lady don't know how to respect guest and smile I guess she don't belong to the Service Industry.And I believe the management are not on the ground to see this problem so as a guest I pay and not staying city central for free so I demand a small respect from your hotel staff as Iam a guest .But for the pass few days this small build Chinese lady wearing city central uniform really piss me off as if she owns the hotel ,higher management please look into the matters as if this staff keep on having her attitude problem towards guest she can spoilt city central good names from the outlook of a guests perception.Management should take note about this matters seriously before the situation get Bad for your hotel outlook and please send her for a hotel course so she can learn to respect guests in future . Sincerely Mr Md.
- Jin (10/5): - Good choice very friendly staff two street to nagoya hill Walking distant.
- Ravindran (8/5): - So far good 👍
- Redza (6/5): - Stayed here when the hotel was newly opened about 5 yrs ago Back then everyone was cheerful, now is entirely different atmosphere Check in staff wasnt friendly at all, no smiles and no greetings The only staff that was helpful and friendly were the houskeeping and security, always smile and greet On my second day, there was a lift maintenance in progress and it took quite a long time hence i have to go up and down and my room is on the third floor. The only good thing abt the hotel is its location just opposite nagoya hill and right behind there are rows of money changers
- Seah (4/5): Expensive - This hotel was bad now booking no included bfast. Yet pricing was up much as compare before with bfast
- TARMIDZI (10/5): - Staff very helpful n polite.....food can say moderate
- Seah (4/5): Expensive - Hotel was expensive. Late check in.
- harinahtarunah (6/5): Clean rooms - Clean rooms. Close to nagoya hill shopping mall. food courts and money changers around the place. 10 mts walkable to the nagoya shopping mall. No safety box inside the room. However I believe the safety box is at the reception. Free breakfast is available. Food was ok.
- Verified traveler (10/5): - Place was quite clean and Staff was very friendly. We've a 2 hrs massage at the hotel n were quite satisfied.
- Verified traveler (6/5): - I like is because it is near nagoya ill mall and the hotel is value for money.
- Verified traveler (10/5): Good hotel.Value for money - Good hotel.good location.good food around. Price good too.My first chioce in Batam.very clean too.
- Michael (8/5): - Nothing to say, overall is satisfied 👍..... Room clesn, Location good. More important is fast response.
- Adrian (10/5): - Got cockroaches in the room
- Cliff (6/5): - Having houseflies in the morning breakfast ,that was not very present, hope can improve the cleanliness
- Arshad (8/5): Nice budget and lack of sleep - Excellent budget hotel too bad hardly to sleep.....
- Arshad (10/5): Exellence service and location. - Worth to stay. Excellent budget hotel. Good location and good foods area. Highly recommended to all budget travellers.
- Seah (4/5): - Expensive hotel
- Ravindran (8/5): 👍 - So far I have stsy this hotel few times and so far good also location easy to shopping and eat. 👍
- Verified traveler (6/5): near amenities - Breakfast was simple, food was cold, Strategically located
- Jackie (8/5): - Nice hotel close to shopping mall. Nice hotel with decent breakfast. Do not expect fancy breakfast buffet as you typically expect from a 5 star hotel.
- AbdulW747 (8/5): Excellent location - Stayed for one night while my Nagoya trip found worth staying there due to ambiance and room service, food was also having lots of varieties to choose and enjoy in the morning and evening. Recommend can be explored
- Verified traveler (6/5): Amenities is good but only sound disturbance - The place is convenience to the amenities but the room is noisy, disturbance from neighbours and the surroundings.
- Ravindran (8/5): - No comments, so far good
- Rajakumar (8/5): Value for money. Only concern is wash basin - Overall stay was good. Value for money and guest friendly. Wash basin is not comfortable. Kindly give some space for usage. Rest everything feel good.
- Richard (6/5): Ok only - The bed very bad. Breakfast horrible. Just only distance walk to shopping mall only.
- Judy (8/5): Great location - Great location wirh eateries and small shops in the vicinity. Walking distance to Nagoya Hill Shopping Mall. Not much choice for breakfast but one can always make do with nearby eateries. Will stay again due to great location and low hotel costs.
- lennonn576 (10/5): Good and clean value hotel - Good and clean budget hotel with fantastic service, well priced at USD20 with free breakfast. I can't ask for more than that . Very good location, food, money changers and shopping are within waking distance. No bar fridge and hairdryer provide.
- Ravindran (6/5): No comment - I'm quite disappointed when I check in . Because I booked Hotel.com saying that I want non smoking room but they say room full only have smoking room . They should know earlier I'm going to check in must give non smoking room also that floor level 3 was so noisy keep talking outside and I don't have peaceful. Please in future keep reserve for those book for non smoking room . Thank u
- Verified traveler (10/5): Excellent stay - Room is clean, service is good and hotel location is excellent.
- Verified traveler (4/5): Noisy room - The room is noisy.
- Verified traveler (6/5): Smoking and sewage stench - Specifically booked a non-smoking room but upon entering the room discovered a cigarette stench in the whole room. Called the reception and was told that non-smoking rooms were all full - even though I had booked a non-smoking room. Toilet has a sewage stench in addition to the cigarette stench. Unacceptable! We gave breakfast a pass as the spread was mediocre.
- Verified traveler (10/5): Nice hotel nearby shopping and convenient - Been there twice enjoy eating and shopping will be back again some days
- Henry (8/5): Simple but enough - Been staying at City Central many times, love the location and room size. Value for money
- Verified traveler (6/5): Convenient and clean hotel - Nice well maintained hotel in good location. It could be better if they provide guest rooms with complementary tea /coffee . on my last day of stay - there was no hot water for shower. But overall a very decent hotel
- Macho Man (6/5): For no fuss, short stay. - It's quite pleasant. Breakfast is just ok.
- wan (10/5): Cheap and Good - Good and clean. Air con not noisy. Very near shopping area. Not noisy nor very quiet. Great for budget stay.
- Verified traveler (8/5): tepat di pusat keramaian batam - ruangan luas, tempat tidur (double single) besar
- Ong (4/5): Near shopping area and eating options. - Took a wrong wake up call time and nearly miss my appointment. Else all OK.
- Eng Tuan (8/5): Value for money - The hotel is value for money but the area is not suitable for single female. The hotel overlooked my booking from Hotels.com which I booked 2 months ago when I tried to check in, but they still management to allocate me a room although the hotel is fully booked on that day.
- Patwant (6/5): - Hotel room and services good
- Erica (8/5): Convenient - Conveniently located. Rooms are clean. Staff are attentive. Soft boiled eggs for breakfast are good.
- syed (8/5): Near to everything - Room is clean, shopping mall is only 5-10min walk, lobby hv a small cafe to watch soccer on weekends and drink is affordable. Only would be nice if there is a small fridge in room will definately complete your stay.
- ong (10/5): - Great stay with good staff. I would definitely go there again.
- Verified traveler (2/5): - Very bad customer service. Breakfast only rice and fried noodles
- Givon (8/5): Value for money - Service was goo, value for price, friendly staff
- Verified traveler (6/5): Cigarette stench in non smoking rooms - 2nd time stay with this hotel because of the location. Short walking distance to Nagoya Hills Mall. Cigarette stench in rooms despite being non-smoking rooms (Experienced this issue on both times). Counter staff that has minimal English ability creates communication barrier. Checked in to a room that has very bad and strong cigarette stench, no windows for ventilation. Asked to change room, was told no more rooms. Persisted to change, within minutes, managed to get us another room with a lesser stench. Limited selection of breakfast.
- hui ling (8/5): Will give a better rate if the service is better - During my check-in, I have to wait for 30mins as I told that they did not receive my booking.Breakfast so so.Nagoya hill shopping is nearby. Overall my stay is good.
- Alice (8/5): A greal budget hotel - My first time staying at Batam and this hotel is a good and budget hotel. It's 5 minutes walk to Nagoya Hill shopping centre and free breakfast too. The downside is no hairdryer and kettle to make your own beverage at night.
- HANJOON (8/5): Good price and place - City Central Hotel is near the Nagoya shopping mall. and Cheap price and good situation for shopping. all staffs are very kind and friendly. so I'm so happy to know that and next time I will re-book there.
- wai hong (8/5): Clean, comfort, affordable - Nagoya hill mall is walking distance away from central hotel. The hotel is clean, comfort and affordable. Worth it.
- Verified traveler (8/5): Pleasant hotel near Nagoya Hill Shopping Mall - A decent location with local food options nearby. Located within a walking distance from Nagoya Hill Shopping Mall and many other places for massage, etc.
- Mary Rosemel (8/5): - Nice hotel and friendly staff. Just need to improve the breakfast options.Walking distance from Nagoya Hill Mall
- Verified traveler (6/5): value for money clean new hotel - The rate i got from hotels.com ( for first 4 nights) was awesome . that made my stay pleasant and value for money. It is a recently renovated hotel. Very close to nagoya hill shoping mall.
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