Neptune Bay Hotel
Location: Yaddehimulla Road, Galle, Unawatuna, 80600, Unawatuna, LK
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Recreational Amenities and Services Enjoy the outdoor pool and bicycles for rent, complimentary wireless internet, concierge services, and barbecue grills.
Dining and Drinking Options Have a meal at the restaurant, order from room service, and unwind with a drink at the bar/lounge. Breakfast is available for a fee.
Additional Offerings Included are free newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Take advantage of the roundtrip airport shuttle (surcharge) and free self-parking.
For a relaxing stay on Unawatuna Beach, book your room at Neptune Bay Hotel now!
Important Information
- 24-hour pool access
- No pets and no service animals are allowed at this property.
Policies
Check-in: 01:00 PM - 12:00 AM
Check-out: 11:00 AM
Instructions: Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Express check-out
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Express check-in/check-out
- Designated smoking area
- Concierge service
- ATM/banking
- Snorkeling nearby
- Breakfast available (surcharge)
- Safe-deposit box at front desk
- Free newspapers in lobby
- Express check-out
- Express check-in
- Tours/ticket assistance
- Free self parking
- Airport transportation - pickup (surcharge)
- 24-hour pool access
- Mosquito nets
- Banquet hall
Rooms Available
-
Basic Room
1 Double Bed
387-sq-foot room, balcony with ocean views
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Room service (limited), minibar (fees may apply), and free bottled water
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Desk
Comfort - Climate-controlled air conditioning
Need to Know - Limited housekeeping, no cribs (infant beds) available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- TV
- Desk
- Private bathroom
- Satellite channels
- Bottle of water
- Room service (limited hours)
- Ceiling fan
- Free WiFi
- No cribs (infant beds)
-
Deluxe Double Room, Ocean View
1 Double Bed
322-sq-foot room, balcony with ocean views
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Room service (limited), minibar (fees may apply), and free bottled water
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Desk
Comfort - Climate-controlled air conditioning
Need to Know - Limited housekeeping, no cribs (infant beds) available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- TV
- Desk
- Private bathroom
- Satellite channels
- Bottle of water
- Room service (limited hours)
- Ceiling fan
- Free WiFi
- No cribs (infant beds)
-
Family Triple Room, Ocean View
1 King Bed
430-sq-foot room, balcony with ocean views
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Room service (limited), minibar (fees may apply), and free bottled water
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Desk
Comfort - Climate-controlled air conditioning
Need to Know - Limited housekeeping, no cribs (infant beds) available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- TV
- Desk
- Private bathroom
- Satellite channels
- Bottle of water
- Room service (limited hours)
- Ceiling fan
- Free WiFi
- No cribs (infant beds)
-
Standard Room
1 Double Bed
387-sq-foot room, balcony with ocean views
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Room service (limited), minibar (fees may apply), and free bottled water
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Desk
Comfort - Climate-controlled air conditioning
Need to Know - Limited housekeeping, no cribs (infant beds) available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- TV
- Desk
- Private bathroom
- Satellite channels
- Bottle of water
- Room service (limited hours)
- Ceiling fan
- Free WiFi
- No cribs (infant beds)
Guest Reviews
- Marica (10/5): -
- Robert (2/5): Brudny hotel - Miła obsługa, całkiem blisko plaży. Pokój był brudny. Moskitiera była strasznie brudna. Hałas w nocy, nie dało się spać. Parter wyglądał jak budowa i w ogóle nie był sprzątany. Śniadanie słabe. W tej cenie można znaleźć o wiele lepsze noclegi.
- Vanessa (4/5): - L'emplacement au centre de la ville La saleté des lieux communs, des chambres, des sanitaires. Des cafards morts et vivants partout, des déchets divers, nourriture moitié abandonnée au détour dun couloir, meubles cassés entreposés au rdv des chambres....bref, à fuir
- Lee (8/5): Great location, staff and price, a little tired - Perfect location and the bar and restaurant good too, staff are all lovely and helpful. Please make sure everything that’s in the description is in every room, you shouldn’t have ask.
Clean when arrived, but when cleaning while there, was just a change of bedding and a quick sweep. Should change towels and clean thoroughly.
When furniture breaks, replace it, didn’t even have bedside tables or a chair for the deck, my wardrobe was shelves only, no hanging space.
Little things and partly reflected in the price, but if they are shown in pictures and described, then they should be there.
Just seems like it’s been let go a bit, would still stay there again though.
- Teresa (7/5): Was ok but would look for different place to stay - Good location Pool was waste of time no sun beds available and not enough beds on the beach breakfast wasn’t good was cold staff not very friendly, also lots of Russians playing there own music on beach very loudly
- Peter (10/5): Exceptional -
- Grant (9/5): Superb -
- Laurie (4/5): Far too expensive for what it is. - Good location and lovely balcony. There were electrical cords hanging in the shower, mold in the basin, the curtains were very old and didn’t cover the window. Towels are old and stained. No wifi or furniture in the bedroom eg chair, side tables, lamps and even though I informed the staff I would be checking in late and got a response, they were unprepared. This place is very expensive for what you get. I would not recommend. Checked out after a day.
- Clare (10/5): Grest value and proximity to the beach - Great value lovely pool and staff all friendly Needs updating and painting
- Taina (7/5): Nice size room, beautiful building & lovely beach. Communal areas of the hotel are neglected. - Lovely sandy beach and nice breakfast Sadly, the hotel is very run down. With a little bit of work, this hotel could be very nice due to it's location and beautiful building.
- Priyawarne (7/5): Good -
- Lilan (3/5): Poor - Close to thw beaxh It was under construction. Pool was closed. Not clean the room. Heavy dust on furnitures. Need ask for soup , toilet papers.
- Rakesh (9/5): Superb - Location is toooooo good to enjoy with own restaurant on the best beach . Main touristy n happening in South srilanka must recommended Construction was going on lower floor has no view of sea. Service was very poor..... But for beach location every thing you can forget.
- Mukit (4/5): Disappointing - Location is good. Service is worst among all the hotels I stayed in Sri Lanka. Dish connection of the TV doesn’t work. Staffs are busy with a restaurant in front of the hotel than, concentrating on guest of the hotel. Swimming pool is out of service but in booking.com it says swimming pool is available.
- Rezan (1/5): When i arrived they kept me waiting for 10 minites before telling me that i cannot stay because the hotel was being reno -
- Lee (3/5): Most unpleasant hotel stay I’ve ever had - Location No Pool - under refurbishment
No Wifi as advertised
TV missing from room
No hot water !!
- Gregor (9/5): Good location - Very nice, big room with AC and big balcony. Toilette and shower separated, both big enough. View from the room and closeness to the beach is very good. They let us have a late check out, free of charge. Staff was a little confused also a bad english. Bed sheets had some holes. Breakfast was nothing special. During our stay the building was renovated with was quite disturbing and loud.
- Balasuriyage (1/5): Pool under renovation - Pool not available as renovation took place Location
- Krystyna (1/5): disgusting hotel next to the beach - I spent only one night there, because of the location, actually it is the only good thing about this property. - the mosquito’s net is covered with bloody spots
- the building is extremely old and when I woke up I saw the part of the ceiling on the floor
- careless staff
- poor breakfast
- swimming pool looks so bad that I never tried it
- Raphael (7/5): Nice rooms but not recommendable for families - - Clean and very spacious rooms with functioning AC and ventilator
- very comfortable beds with good mattresses
- very close to the beach - no WiFi in the rooms
- it was quite loud because of the busy street right in front of the hotel
- Loud Russian party music in the hotels restaurant until late at night . Therefore not suitable for families with noise-sensitive kids
- We booked this hotel because of the pool. We have two small kids. However the pool was quite dirty and not welcoming at all. We went to another much better hotel pool instead were the kids could swim for 500 LKR/kid.
- Apart from the rooms this hotel is in a bad state and urgently needs renovation.
- Anonymous (8/5): Very good -
- Artem (3/5): Poor -
- Ayako (7/5): Best location to enjoy the beach - Sea view from the room and balcony was very nice. Beachfront restaurant was great. Also, this is one of the few hotels in the area that have a moderately good swimming pool. This location together with swimming pool has made the hotel worth the price. Staff are kind and helpful, too. As already reviewed by many others, it is regrettable that the main building and facility was not maintained properly. While we do understand to some extent that the closure during the pandemic led to difficult situation, it would still have been possible to keep a certain level of tidiness , e.g. not to scatter housekeeping equipment in visible places, covering damaged walls with paint or even paper etc. We hope that the gradual recovery of tourism will improve the overall management to fully utilize the potential of superb location.
- Malaka (3/5): unsatisfactory - nothing to mention the shower is broken and while taking a shower had to have hold it by hand. the shower room is not cleaned properly. the tiles of the show room wall are very dirty. the premise is not clean. there are share edges of the steps of the swimming pool. some tiles are broken and had to have fix them.
- Not (1/5): Bad - Thrown out at 6 am for no reason
Small. Dirty room supposed to be triple deluxe could go on but, also own happy bananas, extremly over proced Been woken told to leave at 6 am
- Grant (10/5): Exceptional -
- Mikko (10/5): Paras - Aivan loistava hotelli keskellä unawatunan rantaa, henkilökunta parhaasta päästä! oltiin siellä 12pv
ja ei mitään negatiivistä sanottavaa!!
- Lars (8/5): "Bekvämt hotell" - Trevlig personal. Strand-/pool-handukar.
Rummet väldigt mörkt. Bra A/C.
Tråkig frukost.
- None (8/5): Good stay close to beach - The room with a bech view was nice, other room clean and ok but not more
- Jan Erik (8/5): Enkelt og centralt beliggende hotel - Herlig afslappende ophold ved dejlig strand
- Maria (6/5): Underbart område, ett ok hotell med perfekt läge. - Helt ok hotell med väldigt trevlig och hjälpsam personal.
Rummen är stora, rena och fräscha med bra balkong.
Hotellet ligger i Unawatuna utanför Galle som är supertrevligt. Hotellet ligger helt perfekt vid stranden med egna solstolar och strandrestaurang.
Minus med hotellet är frukosten, vi köpte frukost på andra ställen de flesta dagarna. Sedan har de väldigt gamla obekväma sängar och inte mycket varmvatten.
- Irma (8/5): A nice place near the beach - I liked the hotel. First I was a litlle suspicios because I had read so many bad comments but the hotel was very comfortable. The hotel has the old charm. There were two of us and we had two big rooms with ocean views. All people in the hotel were very friendly and both of us enjoyed our stays. The breakfirsts were good enough.
There was one thing what I cannot understand and what I didn`t like. When we came to the hotel I ought to show that the breakfirst is included in my reservation . Why? Don´t they know what they had sold me? I had taken the papers in english but there was aamiainen kahdelle.
- KAISER (4/5): Hôtel bien placé - Hôtel de style colonial qui mérite un rajeunissement. Cher pour la prestation offerte. Chambre spacieuse et propre mais triste (vieux parquet sombre - murs sans décoration). Pas de bouilloire à disposition dans la chambre - Manque de variété des petits déjeuners - Impossible de se connecter en wi-fi dans la chambre - Une seule chaise - Fauteuils détériorés sur le balcon - Ménage tous les deux ou trois jours.
Nous avons apprécié la gentillesse du personnel et notamment de Yunnee qui se démène pour donner satisfaction à vos requêtes.
La plage face à l'hôtel est agréable. Belle vue depuis la chambre.
Les toilettes communes ne sont pas accueillantes....
Certains soirs sont très bruyants ( musique très forte venant de cafés proches parfois jusqu'à 3 H du matin).
- Verified traveler (6/5): Decent stay across from the beach - This is an older hotel with nice staff and okay facilities that's across the street from the beach. There was initially no towels in my room, but they corrected that right away. It's a good hotel depending on what you're looking for. If you want something a bit older, with decent accommodation, and good breakfast, then this is your choice. The wifi is horrible and doesn't work in rooms.
- Verified traveler (8/5): Keväinen loma Unawatunassa - Olimme offseason kaudella toukokuussa Unawatunassa. Paikka oli aika hiljainen, mutta erittäin miellyttävä mitä pitempään paikassa olimme. :)Iltaisin paikka hiljeni kylläkin klo22 mennessä.
Hotellin henkilökunta oli erittäin mukavia kaikki.
- Henrik (6/5): Slitet men bra läge - Perfekt läge på stranden (även om själva hotellet ligger på andra sidan den lilla gatan).
Vänliga och trevliga och bra värde för pengarna. Men hotellet är slitet och känns lite dekis. Bra att utgå från och njuta av Unawatunas övriga utbud.
- Pawel (6/5): - Hotel w stanie mizernym , ale restauracja, bliskość do plaży i obsługa przyćmiła zaniedbany budynek i zniszczony pokój.
- Christian (6/5): Udemærket - Det var et fint hotel efter hvad jeg ellers har set i 2 uger på Sri Lanka. Hotellet havde små mangler (skuffende morgenmad, kun rengøring hvis man bad om det og gav os et forkert værelse første dag), men de gjorde op for det meste i service! De gjorde alt hvad de kunne, for at rette op på tingene og gjorde det med et smil.
- John (10/5): - A very good hotel a cross the road from the beach large balconies with sea view and good internal facilities friendly and helpful staff throughout, under the control of a manager who seems never to leave his post nice beach bar with very attentive staff giving the extra bit to give you good service.
Would return again.
- Martin (6/5): Overpriced - TV was not exsisting ( 5 Nights ) no discount!!!! Breakfast = less than poooor WIFI is not even for Whats App usefull!!!!!!!!!!!!!!!!!!!!!
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