Holiday Inn Hotel & Suites Chattanooga by IHG

Location: 434 Chestnut Street, Chattanooga, us

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Electric bicycle charging station
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Terrace
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Soundproof rooms
• Facilities for disabled guests
• Ironing service
• Non-smoking throughout
• Shared lounge/TV area
• Concierge service
• Wheelchair accessible
• Allergy-free room
• Emergency cord in bathroom
• Outdoor furniture
• Fruits
• Visual aids: Braille
• Auditory guidance
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• Delivered food - securely covered
• Key card access
• Broadcast Live sport events
• Happy hour
• Stand-up comedy
• ATM/banking
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Snack bar/deli
• Access to nearby indoor pool
• Self parking (surcharge)
• Pool sun loungers
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Wine release events
• Reception hall
• Secured parking
• Garage
• Swimming nearby
• Electric bicycle charging station
• Charcoal grill
• Vegetarian menu options available
• Bulk dispenser for toiletries

Rooms Available

• Standard Queen Room with Two Queen Beds - Communications Accessible

  Providing free toiletries, this double room includes a private bathroom with a bath and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker and a seating area. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Additional toilet
  • Alarm clock
  • Wardrobe or closet
  • Hypoallergenic
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Adapted bath
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hearing accessible

• Queen Room with Two Queen Beds - Disability Access

  Providing free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker and a seating area. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Additional toilet
  • Alarm clock
  • Wardrobe or closet
  • Hypoallergenic
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Adapted bath
  • Shower chair
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation

• Suite with Mobility Accessible Tub - Non-Smoking

  The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

• One-Bedroom King Suite - Communications Accessible

  The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Hearing accessible

• Standard Queen Room with Two Queen Beds and Mobility Accessible Tub

  This quadruple room features a seating area.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Additional toilet
  • Alarm clock
  • Wardrobe or closet
  • Hypoallergenic
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Adapted bath
  • Shower chair
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation

• King Room with Roll In Shower - Non-Smoking

  Featuring free toiletries, this double room includes a private bathroom with a bath and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker and a seating area. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Additional toilet
  • Alarm clock
  • Wardrobe or closet
  • Hypoallergenic
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Adapted bath
  • Shower chair
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation

• King Suite with Sofa Bed - Communication Accessible

  The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Hearing accessible

• King Suite with Sofa Bed

  The unit offers 2 beds.

  Max Occupancy: 4 (3 Adults)

• Standard Room with Two Queen Beds

  This suite has air conditioning.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Additional toilet
  • Interconnected room(s) available
  • Alarm clock
  • Wardrobe or closet
  • Hypoallergenic
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation

• Standard King Room with Sofa Bed

  This triple room features a sofa.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Additional toilet
  • Sofa
  • Alarm clock
  • Wardrobe or closet
  • Hypoallergenic
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation

• King Suite with Sofa Bed

  A microwave, small refrigerator, coffee machine, and 2 40-inch flat-screen TVs are included in this suite. There is a separate living area with a sofa bed.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Additional toilet
  • Sofa
  • Alarm clock
  • Wardrobe or closet
  • Hypoallergenic
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation

• Standard Room

  This room features a pullout sofa.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Additional toilet
  • Interconnected room(s) available
  • Alarm clock
  • Wardrobe or closet
  • Hypoallergenic
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation

• One-Bedroom King Suite With Sofa Bed

  This suite features 2 40-inch flat-screen TVs and a sofa bed. A microwave, small refrigerator, and coffee machine are also included.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Additional toilet
  • Sofa
  • Alarm clock
  • Wardrobe or closet
  • Hypoallergenic
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation

• Standard King Room With Sofa Bed And City View

  The double room features a sofa. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Sofa

• Standard Queen Room With Two Queen Beds

  The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

Guest Reviews

• Susan (10/5): -
• Shauntay (9/5): -
• Lauren (8/5): -
• Helmut (7/5): -
• Drummer (10/5): -
• Taniqua (7/5): - The staffs were awesome The bathroom was horrible the top was broken and ice machine wasn’t working
• Caleb (10/5): -
• Shantina (10/5): - Walk away from everything Everything was great
• Paul (8/5): -
• Laura (9/5): My stay was comfortable and my view was beautiful. - The property was clean. And the staff was friendly and helpful. Parking was hard to figure out.
• Joseph (9/5): -
• Nicki (6/5): Short stay in Chattanooga - Location was convenient. Parking was extra at $25/night. Bedroom was small. Room smelt stale if A/ C was not on, and too noisy with A/c is on.
• Derrick (10/5): -
• Aaron (8/5): Pleased and will return - The property was clean, comfortable and safe. Staff were nice. Pool was closed. The pool was closed which is part of the reason we booked.
• Clemenstine (10/5): -
• Katie (8/5): - location was wonderful and walking distance to attractions I did not like that the pool was under construction and also that parking is not included in hotel stay.
• hala (8/5): Nice clean room prepare to pay extra that booking doesn't disclose - I like that it was right in down town and close to everything in walking distance, the room was clean and comfortable I didn't like i got this room for the indoor pool but we get there and its under repair, also didn't like getting charged an extra 75 dollars upon arriving after booking claimed what I booked yhe room for was the total price not thrilled with having to pay 15 a person for breakfast there so of course we ate elsewhere
• Tomeka (10/5): Very wonderful! - We loved our experience. It was new years eve and the venue was very close to the new year eves activities Not apply
• Cindy (10/5): -
• Hillary (9/5): We enjoyed our stay - Clean and good location, valet parking Pool was not working
• Hillary (9/5): We enjoyed our stay - Location, clean, valet parking Pool wasn’t working
• Michele (10/5): Nice clean property / would stay again - Clean comfortable safe / valet parking only Breakfast is extra / either $14 or $20 extra We paid $20 / some people eating with us told us they received complimentary breakfast Valet parking was nice but also $25 extra
• Richard (9/5): Had a great time. Can’t believe it’s that expensive. - Too damn costly. And parking extra. Would like to stay more often. But, won’t eat this price. Price
• Dixie (10/5): -
• Amy (9/5): Good experience but might chose Hampton next door next time if price is similar - It’s a great location I expected them to offer free breakfast. Valet is really the only good option for parking
• Kimberly (7/5): -
• Anthony (5/5): Okay at best. Website didn’t say that only valet parking was the only parking option. - Breakfast not offered Location
• Jeffrey (7/5): I gave a 7, but maybe a 5. Old old old. - Close to ballpark Musty air conditioner. Mold in shower. Blinking light bulbs. Smell of bad cleaning materials. Parking meters and horrible parking and expensive.
• Gabriela (10/5): -
• Nicole (5/5): - Smelled like weed through out the entire floor
• William (10/5): -
• Lisa (8/5): - Hotel was clean Valet parking- it is not easily accessible & there is no choice you have to have your car valet.
• Tina (9/5): -
• Sherman (10/5): -
• Collin (9/5): We went down for a day trip and the stay was amazing. - The front desk staff was incredible and room was clean and comfortable. Just a revamp to the gym.
• Katelyn (8/5): -
• Stephanie (10/5): - Nice hotel. Many small spots around to walk to Pool was closed for maintenance
• Stephanie (10/5): - Great location in downtown Chattanooga. Sadly the pool was closed for repairs and the valet parking was a tad difficult to get to when it’s backed up.
• Gregory (10/5): Casual review - The room was nice, the location was nice. The people at the front desk were nice and the guy doing the valet was nice. Maybe it was just my room or maybe it's a relic of the past they're updating but the toilet it had was quite uncomfortable. Legs would go numb in 5 minutes or less. The valet parking additional charge (25 usd overnight) was something I don't remember seeing in the listing itself? I've stayed in quite a few hotels in the area and surrounding areas and even tourist traps like gatlinburg provided onsite parking. It's not a real hassle and 25 dollars a night isn't going to break the bank but it still feels like I was done dirty. There was also a problem about getting the valet parking. I arrived at around 4 and there was a line of cars around the building and onto the street next to them. Not too keen on sitting on the road blocking people trying to use it. The line also formed while I was inside checking in and I know it took a second longer than usual because there was maybe 50 rooms being dealt out to a group of college kids but when I walked back out to my car the line wrapped around my car. Their little spot to park to check in get blocked by the valet line. Oh, and the TV was too dark and there wasn't a way to open the options to turn the brightness up
• JERI (7/5): -
• Everett (9/5): -
• Ashley (9/5): -
• Orr (10/5): We’ve stayed here 3 times now and have been so pleased each time. Our last two stays have been due to our new grandson b - Very clean and very safe.
• Shaw (8/5): -
• Heather (4/5): - Pool was out of order and the outside sitting area was closed.
• Brandon (9/5): I would definitely recommend this location. - The room was nice, the facilities in the building were in good repair. The staff was pleasant. And the location was great, within walking distance of most of the downtown destinations, and for everything else, you could jump on the free tram. Had a minor issue with the valet, one particular valet employee. But I did bring it up with hotel staff, and they seemed receptive and understanding.
• Tammy (8/5): Pleasant stay with all the amenities - It was very nice and clean..All hotel staff were friendly..Our room was great..Perfect location to walk, eat and shop.. The shower in our bathroom was at a down slope/angle and water was all over the bathroom floor..
• Elyssa (7/5): - The room and place met my expectations! The staff was super great! I did not like that they tried to pressure me to use the valet parking.
• Mikki (10/5): -
• Clements (10/5): -
• Dennis (10/5): -
• Alexa (8/5): -
• Jordan (5/5): Great stay good customer service. Rooms could of had better maintenance - Great people working there Found roach bugs in room also in coffee pot. Shower leaked and refrigerator was not cold
• Serhan (3/5): - Lobide çalışan yaşı genc olan arkadastan sadece işyeri adımın faturada yazmasını istedim surat ifadesi memnuniyetsiz olarak yapamayacagını söyledi üsteleyince yarım saat ugrastıktan sonra yaptı. Süpervizörü geldi o da yapamayacagını söyledi bir sey rica ettik ama bakışları işi yapmak istemeleri çok düşük yatakta yorganla aramızda sadece carsaf var o da cıkıyor uyurken herkes aynı yorganla yatıyor banyo yapınca tüm yerler su oluyor. Kimseye tavsiye etmiyorum.
• Meagan (10/5): -
• James (10/5): -
• Cuauhtemoc (10/5): Perfecto - Muy buena ubicación Para todo muy bien
• Klemmer (8/5): - The gym
• L (8/5): - The guy at check in checked me in under the wrong name and I ended up having to recheck in 2 hours later after they caught on to it. I wasnt very happy with that guy. The 2nd person I dealt with that got everything straightened out was very good at her job
• Anita (10/5): -
• Jimmy (10/5): Great - Handicap room way too far away from elevators
• Diane (10/5): - Great location Friendly staff
• Alesha (6/5): -
• Jill (6/5): -
• Åke (1/5): Not impressed - Clean We paid for breakfast as we booked, but we still had to pay extra for one breakfast!! Not so impressing!!!
• James (10/5): -
• Nicole (8/5): -
• Kelsie (10/5): -
• Gayla (5/5): Felt scared to stay here the parking needs work - Clean inside Homeless people in parking garage
• SATURNINO (8/5): -
• Donna (8/5): All in all we enjoyed our stay, we enjoyed walking to all of the shops and restaurants downtown and to the aquarium - The property was fine very clean pretty good location. We got to walk to everything. I did not like the valet parking I would have rather head on site parking. It was a little expensive and also in one of the websites it said there was complementary breakfast, which it was not you had to pay for it. It was a restaurant inside the hotel.
• Chance (10/5): -
• White (7/5): - I paid $25 for valet parking, and the valet staff did not show up the next morning. I was handed my key and pointed toward the garage. I called and left a message with the manager to request a refund, and no one returned my call.
• Gary (10/5): -
• Billy (10/5): Perfect stay - Very nice trip, our stay at the hotel was perfect
• Mark (10/5): - Needed more items on menu since had to pay for. Also only had water and orange juice to drink. Room perfect and had plenty of rails in shower to hold onto. Room was large.
• Christy (10/5): Best stay in the city! - We love Chattanooga and this is our favorite place to stay in the city. The rooms with the view are top notch.
• Jennifer (10/5): - The rooms were immaculate. The desk personnel were friendly and welcoming. The area aropund the property had many shops, cafes, etc. Near everything.
• Joseph (10/5): - Our stay was excellent. They put us in rooms next to each other which was great. We were on the floor for the pool and fire pit making it so easy with a toddler. The only ding was no valet service on Saturday morning when we needed our car. We had to go get it which was ok but it could have made us late for our time slot at ruby falls.
• Charlene (10/5): - skip
• Chance (10/5): - Everything about the room and property is great. Service in valet and inside was excellent. Fully recommended!
• Ila Byars (8/5): -
• Dina (10/5): - Great place to stay!!
• George (10/5): Great stay - It was great. We only stayed one night. Was able to check in earlier. Very friendly staff, loved the valet parking!
• Sheldon (10/5): - Check in was friendly and easy. Valet’s were spot on with Jordan leading the way. Hotel and rooms were clean. Everyone was courteous and professional. Will come back when staying in Chattanooga again.
• Wes (10/5): - Amazing place. Have stayed multiple times and will keep staying there
• JEFFREY (10/5): - Staff was great. Downtown location is convenient to everything.
• Amie (10/5): - Only here for 1 night but so far great staff!!
• Michael (10/5): - Xx
• Mike (7/5): - Paid for parking & breakfast The staf
• Ivan (10/5): - Had an awesome bar and the bartender, he was awesome! Forgot his name, I think Jake. Could be wrong, but he was awesome!!
• Chasty (10/5): - Very nice property
• DIANA (10/5): - Great staff, nice hotel, walk everywhere.
• Carvajal (10/5): Excelente - Lo cerca que esta de buenos sitios tanto para comer como para distraerse Que el estacionamiento no viene incluido
• James (10/5): -
• Marshall (10/5): -
• Manning (10/5): -
• Sandy (9/5): -
• Jacob (8/5): Not bad for the price - Close to bars Expensive breakfast
• Joan (10/5): Wonderful hotel! - Check in staff was very helpful. Told us about restaurant options nearby, and where to find a drugstore.

Photos