Hotel El Quetzal Machupicchu
Location: Calle Qoriwaccanki 654, Machu Picchu, 8681, Machu Picchu, PE
Star Rating: 2 Stars
Property Type: Hotels
About this Property
Convenient Amenities and Services
Stay connected with complimentary wireless internet and explore the area with ease using the tour/ticket assistance provided.
Complimentary Breakfast and Featured Amenities
Start your day with a delicious complimentary continental breakfast and enjoy access to a 24-hour front desk, luggage storage, and laundry facilities during your stay.
Prime Location
With a stay at Hotel El Quetzal Machupicchu, conveniently located within a 15-minute walk of Aguas Calientes Hot Springs and Historic Sanctuary of Machu Picchu, you'll have easy access to key attractions in the area.
Indulge in comfort and convenience - book your stay at Hotel El Quetzal Machupicchu now!
Important Information
- Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
- According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
Policies
Check-in: 12:00 PM - 12:00 AM
Check-out: 11:00 AM
Instructions: Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Free breakfast
- Free WiFi
- 24-hour front desk
- Luggage storage
- Continental breakfast
- Free breakfast
- Safe-deposit box at front desk
- Smoke-free property
- Tours/ticket assistance
- Free continental breakfast
Rooms Available
-
Deluxe Twin Room, Mountain View
2 Double Beds
323-sq-foot room, balcony with river and mountain views
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with satellite channels
Bathroom - Private bathroom, free toiletries, and a shower
Comfort - Daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Private bathroom
- Satellite channels
- Daily housekeeping
- Free WiFi
-
Deluxe Double Room, Mountain View
1 King Bed
258-sq-foot room, balcony with river and mountain views
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with satellite channels
Bathroom - Private bathroom, free toiletries, and a shower
Comfort - Daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Private bathroom
- Satellite channels
- Daily housekeeping
- Free WiFi
Guest Reviews
- Bruno (4/5): Uma má experiência - Hotel localizado de frente para a linha de trem, o que ocasionou um barulho infernal durante a madrugada e logo cedo pela manhã. O quarto em que ficamos, embora simples, aparentemente havia sido reformado recentemente (cama confortável, aparelho de TV moderno), mas o banheiro exalava um leve cheiro desagradável de esgoto, certamente resultado de trabalhos mal feitos no encanamento. Café da manhã pobre. Relação custo-benefício muito ruim.
- Justin (10/5): Nice place - Front counter was helpful and let us keep our baggage there for a few hours extra until our train arrived. Average breakfast, price was good with a mountain view and comfortable beds, noise wasn't too bad either. Overall pretty good.
- ronaldo (8/5): Funcionarios excelentes - Funcionarios excelentes Foram nos recepcionar na estacao de trem Muito prestativos nos ajudaram a ligar para o guía para organizar a visita a machu pichhu O Jim deu otimas dicas quanto ao tour. Lunch box para quem acordar cedo para ir para mp. Guardaram nossa mala ate o fim do día. Indicamos muito este hotel Obrigado Mayra e Jim voces foram excelentes.
- Cátia V (10/5): Atendimento nota 10 - O Hotel é bem simples, mas o quarto bem confortável, limpo e espaçoso. O diferencial neste hotel é o atendimento. O senhor dono do hotel é muito atencioso, foi nos buscar na estação, incansável e prestar toas as informações sobre o local, deu dicas valiosas. Como no outro dia tínhamos que madrugar para ir a MachuPicchu, nos deixou um box lunch para levar, muito farto e gostoso. Super recomendo!
- nathalie (2/5): Hôtel Pas fiable, sur réservation! - Malheureusement nous n'avons pas séjourné dans l'hôtel choisi et réservé car il ne restait qu'une seule chambre de disponible sur les deux réservés. L'hôtel avait sur réservé! Il nous ont relocalisé dans un autre endroit de qualité moindre et bruyant.
- Daniel (6/5): Buena Experiencia - muy buena experiencia en el hotel con las comodidades necesarias para el tipo de turismo que fuimos a buscar
- Verified traveler (6/5): Muy ruidoso - Pese al buen servicio, la comodidad fue terrible. Se escucha mucho ruido de los demas huespedes. Se escucha mucho ruido de los transeuntes. Está frente a la vía del tren y el ruido es fastidioso
- Margarita (8/5): - Se contactaron conmigo para esperarme en la estación de tren, lo cual aprecio mucho pues te ahorra tiempo en buscar la dirección. Se localizan justo al lado de las vías si piensan madrugar para escalar Machu Picchu es un buen despertador pues los trabajos en las vías comienzan a las 5 am. Buen lugar para quedarse una sola noche. El cubo de la regadera del baño tenía algo de moho el resto estaba limpio y cómodo.
- Marco (6/5): Reasonable hotel but too noisy - Booked this hotel as it advertised a room with a river/mountain view. It didn't mention however that the railway line was right outside the hotel. It was impossible to sleep once workmen started working on the railway outside banging around from 1am onwards especially due to the balcony door that wouldn't close. No sound insulation from the balcony doors either. If you're a deep sleeper and not woken easily it would be fine and a reasonable location. If not, I'd look elsewhere...
- Verified traveler (2/5): I was sent to Hatun Samay Hotel, very bad hotel. - 1) For one occasion (the only time I needed shower) I had no hot water for shower. My daughter complained it switched from very hot to freezing cold and then switched back to very hot after 10 seconds. I considered the shower doesn't work at all. At the end we didn't take shower. Just use water to wipe my body. 2) The window is facing a wall that is 10 cm away. No view 3) The room is so small that barely can fit for 2 single beds 4) Wi-fi absolutely does not work in the room. My room chair was placed in the hall way. I figured the previous guests put it there to access internet because wi-fi is never not working in the room 5) Wi-fi only works 70% of the time. I have to agree with other guests' review. 6) Wi-fi doesn't work in the lobby. I only see "obtaining IP address".
- Verified traveler (10/5): Amazing Staff , Location !! - we loved our stay , they were very helpful on everything , we had to go to Machu Picchu at 5 am and they even pack our breakfast to take with us ! great hotel !!
- Verified traveler (8/5): Great service and location. - The room was verge, expensive, but that's probably the price for being so close to the station and main market. The location was excellent, few mins from the station and main bus stop. The reception service was excellent, they went out of their way to help us. Very happy and satisfied with the experience.
- Verified traveler (10/5): Excellent experience - Great hotel if you bring some earplugs with you (which, in my opinion, every traveller should). We did not experience any of the "wet bathroom" conditions found in other reviews. Everything was extremely clean and comfortable. The owner is a really nice guy who was immensely helpful. Location is superb (3 mins to train station and 5 mins to bus station). If you're leaving early in the morning like most people, you can take your free breakfast with you "to go"
- Keith (6/5): Nice staff, but hotel needs better amenities - More hostal than hotel but the staff is very pleasant and helpful. Rooms and lobby need more electric outlets, beds need updating and toiletries need improvement such as providing hair conditioner and body lotion. Wifi only works temporary and not in rooms at all. The breakfast was excellent and ready at 3:30am which was a nice touch.
- Miguel (8/5): Great overnight stay - Very near the train station, hotel staff was friendly.
- Andrea (10/5): - It was a really cute hotel, clean and close to the city plaza. Staff was really nice and friendly but had a little trouble paying at the end. Plan on bringing cash.
- Verified traveler (8/5): Good option for seeing Machu Picchu! - Very pleasant stay. Very attentive staff. Breakfast was served as early as guests need, and was pretty good. Coca and muna tea all day, and the staff is helpful if you suffer from the altitude. Rooms were excellent, but no elevators, just stairs. Walking distance from train station entrance, roughly 7 minutes with luggage (I rolled mine), and about the same for the Machu Picchu buses. And staff is also available to pick you up. Tour guides came looking for me after I inquired about tours and they figured out where I was staying, and the staff was really good about maintaining my discretion and safety. It's a small town and some tour guides are like vultures! This is a safe place to stay. The noise is really not that bad, especially since there are no trains really at night when most people sleep. But yes, when they come by, you definitely know they're there, since it's right in front. Earplugs will help if you need to sleep during the day. This town was my favorite stay in Peru!
- Verified traveler (6/5): Rip off Machu Picchu pueblo - El Quetzal Hotel is clean which is important. A member of staff met me at the station. The room itself is nice. Unfortunately, the hotel is just across the road from the railway line and the river and as a result it is extremely noisy plus you breathe in diesel fumes. A dog kept barking in the evening and someone kept shouting at it. There has been no attempt to seal off the sliding doors on the balcony or to do any sound proofing. Wifi worked intermittently. The buffet breakfast was very poor - juice, fruit, not very appetising ham and cheese and some very dry pastries. I paid $70 for the night and this was very poor value for money.
- Verified traveler (8/5): Convenient location but a bit noisy - Owner was very nice and helpful. Location is right next to the train station/train tracks, which makes it easy to get to. Be aware that there may be train noise into the night, especially if you're planning to sleep early. Breakfast was good and early enough for us to catch the first bus up to to Machu Picchu.
- Neil (8/5): Off the beaten track, next to railroad tracks - Owner was very informative with town, gave us good advice on restaurants and tips on proper etiquette in Machu Picchu. Don't go to hot springs they are filthy! Listen to what owner says and make sure restaurants don't sock you with a town tax, arbitrary.
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