Rambutan Resort

Location: 113-119 Flinders Street, Townsville, au

Star Rating: 4 Stars

Property Type: Resorts

About this Property

Important Information

Policies

Check-in: 02:00 PM - 11:30 PM

Check-out: 10:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Terrace
• Family rooms
• Lift / Elevator
• Luggage storage
• Fax/photocopying
• Facilities for disabled guests
• Wheelchair accessible
• Kid meals
• Outdoor furniture
• Coffee Shop on site
• Fruits
• Staff adhere to local safety protocols
• Fire extinguishers
• Smoke alarms
• CCTV outside property
• Key card access
• Happy hour
• ATM/banking
• Television in common areas
• Free wired internet
• Self parking (surcharge)
• Beach umbrellas
• Pool sun loungers
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Exercise/lap pool
• Secured parking
• Garage
• Swimming nearby
• Vegetarian menu options available

Rooms Available

• Queen Room

  This room features an private bathroom with a shower. It also includes air-conditioning, a flat-screen TV, desk and chair. Linen, towels, free toiletries are provided. Rooms are serviced daily.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Rooftop pool
  • Pool towels
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Window

• Four Bedroom Two Bathroom Villa

  This villa has a electric kettle, toaster, and kitchenware. The villa has 4 bedrooms, a living/dining area, 3 separate showers, and 2 toilets. Linen, towels and free toiletries are provided. Rooms are serviced daily.

  Max Occupancy: 9 (9 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Additional toilet
  • Dining area
  • Electric kettle
  • Toaster
  • Additional bathroom
  • Linen
  • Dining table
  • Outdoor dining area
  • Upper floors accessible by stairs only
  • Toilet paper
  • Rooftop pool
  • Pool towels
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Reading light
  • Window

• Family Room

  This family room's special feature is the rooftop pool. Providing free toiletries, this family room includes a private bathroom with a walk-in shower and a hairdryer. The family room provides air conditioning, a wardrobe and an electric kettle. The unit offers 5 beds.

  Max Occupancy: 6 (6 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Rooftop pool
  • Pool towels
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Queen Room Accessible

  This double room's standout feature is the rooftop pool. Offering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. This double room is air-conditioned and features a TV, a wardrobe and an electric kettle. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Rooftop pool
  • Pool towels
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access

• King Room

  This room features an private bathroom with a shower. It also includes air-conditioning, a flat-screen TV, desk and chair. Linen, towels, free toiletries are provided. Rooms are serviced daily.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Rooftop pool
  • Pool towels
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Reading light
  • Window

• Twin Double

  This cottage style room features an private bathroom with a shower. It also includes air-conditioning, a flat-screen TV, desk and chair. Linen, towels and free toiletries are provided. This room is serviced daily.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Rooftop pool
  • Pool towels
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Reading light
  • Window

Guest Reviews

• NATHAN (10/5): Best place I’ve stayed in Townsville - Everything Very clean and close to everything
• Helen (10/5): -
• Kate (7/5): - Convenient location, very friendly staff. Room itself reasonably maintained and comfortable. Can be loud due to the area.
• Steven (7/5): -
• Brad (7/5): -
• Ta1986 (9/5): - Convenience People knocking on the door and walking away
• Kim (9/5): Friendly helpful staff, comfortable room which was serviced daily. Love, love, love the pool area! - Location, pool was sensational Great hotel, lunch and dinner times could have been longer. It would have been great to be able to get something to eat in the afternoon while sitting around the pool
• Brad (7/5): 3rd stay in 3 weeks looks like I am back in next week - Ease of access and the food A little noisy in room 1 not from the outdoor activity’s but the running motors
• mark (9/5): Very nice place to come back to after a day at work. - very well presented layout, great staff, good rooms including shower, excellent food at very good prices, easy to use carpark. would be good to have a microwave in the room to reheat food, and some wine/champagne glasses.
• Carol (9/5): -
• Huang (10/5): -
• Shauna (10/5): -
• Noelene (5/5): This is an ideal hotel for young backpackers with no vehicles and little luggage. - The rooms were nice. Staff went out of their way to be helpful. Meals in restaurant were great Location. Nowhere to pull in the check in. Had to park in public parking lot and walk down street. Parking for hotel was up a back alley that actually felt like I had to break the law and go against a no entry sign to get to driveway. Carparking was down a very steep driveway. I specifically asked when booking about parking as we own a longer than average 4x4. Was told no problem. There was problem. Had to park up next to street and then go down steep staircase around through pool and back up another staircase to room. With luggage. Husband had just had surgery to eye. I told them all this when I Rang to book and was not advised of this. Air con in first room was stuck in freezing. Could not change or even turn off. They then Moved us to a closet in the back alley.
• Jade (10/5): Easy, comfortable and affordable stay - Bed was big and comfy, room was a decent size, staff were lovely food was lovely. I personally didn’t read the property had the roof top bar on the same level of the rooms, however I was on the opposite side and the noise factor wasn’t an issue in regard to sleeping ect.
• simone (9/5): -
• Terri (5/5): Stayed one night on the way to magnetic island. Way to. Noisy would not stay again. - The bed was comfortable It was very noisy, all the rooms were off the roof top bar. And the music went until midnight, even though next to no one was there.
• Rochelle (8/5): - A few more hooks to hang things and towel racks.
• Leilani (4/5): - So loud at night the bass was shaking the room. Signs in the bathroom that the steam from the shower may set off the fire alarm
• Brian (10/5): - Great place central to every thing Nothing great place
• Lynne (8/5): The Villa meant we could all stay together which suited our needs as out stay was for a funeral. It was well situated, c - The four bedroom Villa suited 4 adults for our brief stay. The restaurant on site was great. Our Villa number 3 was beneath another. The guests in the top Villa seemed to be active all through the night.
• Cameron (8/5): It was very enjoyable - The food was exceptional. Staff at the Street side were brilliant Shower door wasn’t all the way to the floor.
• Rebecca (10/5): Excellent location excellent staff everything u need in 1 place - Everything Bed was a bit hard
• Lisa (7/5): -
• Joanne (10/5): - Convenient to the city and great food. Room was simple but clean and spacious.
• Jimmy (9/5): Great stay. Comfortable bed. - All in one location. Great food and bar as well. Has a great evening atmosphere Noise carries and between live music and other venues close by, if you need a quiet location this may not be for you.
• Marc-Julius (7/5): -
• Sisi (10/5): Great staff and atmosphere! -
• Laurent.G (7/5): - Le personnel, l'emplacement, le cadre La proximité et les odeurs du restaurant attenant à la chambre
• Gregory (8/5): -
• Christine (9/5): Lovely stay in a super handy location! Wish I could have stayed a little longer! - Handy access to the wharf and museum All good
• Rona (8/5): Good food at the restaurant. Room simple and clean. - Restaurant and pool. Noise at night as our room was next to the bar. Went till 2am in the morning.
• Amy (10/5): -
• Kyle large (10/5): - Clean today and easy to deal with Nothing
• Imelda (8/5): -
• Waite (1/5): Do not stay here - Property refused me entry and refused a refund Everything
• Kim (10/5): Amazing check in. Great pizza. - The reception was fabulous. Customer service when we checked in 110%. Probably the toilet needed a seperate light or a night light so you don’t wake up your sleeping partner.
• Padraig (10/5): - We stayed here before starting our 88 days regional work, the hotel was lovely and the staff were great, the receptionist especially was very helpful.
• Peter (10/5): -
• christopher (10/5): -
• Lilly (9/5): - excellent location to be able to walk everywhere, friendly staff
• Julie (8/5): Very comfortable close to everything and large enough for a big family. - Proximity to everything. Restaurant available on ground floor. Pool area. One of the bedrooms had something wrong with the ceiling. It didn’t impact our stay it just didn’t look very good.
• Margaret Chantal (10/5): -
• Zoie (10/5): -
• Nicholas (4/5): -
• Kirsten (8/5): Goed hotel om weer eens naar terug te keren. - De hotelkamers zijn om het zwembad en restaurant heen. We waren blij met het menu van het restaurant wat dagelijks aangevuld wordt met specials. Zo was er op woensdag een Filipijnse avond en de donderdag was taco night. Het werd door locals ook veel bezocht. Tijdens ons verblijf merkte ik ook dat er veel terugkerende gasten waren. Het was voor ons een last minute verblijf maar wel eentje waar we erg blij mee waren. Beneden op de begane grond was er mogelijkheid tot ontbijt en lunch voor een goede prijs.
• Shan (8/5): Excellent - Location, restaurant, customer service facility hygiene Laundry and lift close over night
• Antony (10/5): It was very close to town and marina. I would stay there again. - Nice accommodation needs updating but adequate. Nothing.
• Tracy (10/5): -
• Vanessa (5/5): I have stayed there before and had issues with the bathroom and water. - The location, cleanliness and staff were excellent The shower had minimal water passing through the spout and the water temperature in the shower and sink was cold. The shower leaked out onto the bathroom floor and over to the toilet. I stayed in room 11. If I’d had my swimmers I would have jumped into the pool for a wash.
• Wilson (9/5): - parking space
• Jessica (10/5): - Everything Blankets could of been a little thicker
• Albers (10/5): -
• Jana (10/5): -
• Sharon (9/5): Excellent - Excellent facilities and restaurant.
• Joe (10/5): -
• Dieter (8/5): -
• Lachlan (9/5): - Clean updated facilities.
• Aimee (7/5): -
• Emily (10/5): -
• Laura (7/5): -
• Rebecca (8/5): Happy with my stay - Very clean & tidy room. Great Location The bed was very firm.
• Natalie (4/5): -
• ladykitten73 (2/5): Terribly Grumpy bar staff - Terrible miserable bar staff
• Juanita (10/5): -
• Simon (8/5): -
• Daniel (8/5): Staff fantastic, my room ok , veiws great - The bar man was very friendly and welcoming I was in a hadycap room so the toilet space was big but the bedroom space was on the small side. I i booked way before my mate and he got a better room than i.
• Kylie (7/5): -
• Toni (8/5): - Beds were comfy. Great location. Insite food and drink options - rooftop and street level were top-notch :) The rooms could use an upgrade in the amenities. Light and airy but old and dated. Open bathroom was not ideal for a twin stay. Fridge/tea/coffee station needs work and could really use a microwave added.
• Jamie-Lee (9/5): - Beautiful room, clean, friendly and helpful staff, lovely food.
• Alanna (10/5): -
• Stefan (8/5): -
• Wheeler (9/5): -
• Joel (10/5): Will definitely stay again. - The property was perfectly located, central to everything in Townsville. The staff went out of their way to help and assist without even asking. Very accomodating to our needs/wants.
• Evelyn (7/5): Good price and top location. - Great location. Could be cleaner.
• Sharmaine Danny (10/5): Had a great stay and will definitely recommend the Rambutin to friends and family - Staff were friendly. Food was amazing. Great central location. N/A
• Mark (9/5): Great place to stay in the centre of Townsville - Location, roof top bar, walk to the Cowboys game Nothing
• Kacie (8/5): - The staff were friendly, found the beds and pillows comfortable and the conveniently located for our stay. Matinence of some items in room. A lamp that flickered on and off unless the chord was sitting a certain way and the shower head was leaking from the top/join.
• Steven (10/5): Great location - Great location, very walkable, in the heart of restaurant and bar area and also the strand. We could park the car right outside our villa, great for older people. Loved the rooftop bar by the pool. Rooms comfortable and clean.
• James (3/5): Dirty and not my vibe, horrible Booking.com page. - Very helpful staff. Easy access to the CBD and areas to "party". Easy access to places that serve food, including an extensive room service option. Extremely poor Booking.com page, no discreet mention that the rooms are directly next to an active pool, restaurant, and bar playing loud, bass intense music until midnight. Very unclean rooms, and incredibly overpriced. Typically, I'm an understandable traveler, and I rarely write reviews for rooms good or bad, this however was exceptionally terrible. We stayed for two nights, after travelling for days from far-west NSW. The Booking.com listing does disclose that music plays from the bar until midnight, which I can deal with as I've stayed at places like that before, and it's location and reviews seemed to be a decent deal at the time. However, it's not disclosed that the rooms are directly next to the pool. Not adjacent, but as soon as you open your door you are at a busy, family filled pool. A loud bar area, that plays music until midnight, and an active restaurant that attracts loud visitors until close. All just outside your room. Now please know that I understand that this kind of accommodation has its place. If I wanted to party right next to my room, I would have loved it. But me and my partner aren't that type of person, I don't feel it was adequately advertised as that kind of accommodation. But, despite our very early mornings that were hindered by the wall shaking music, it was decent enough to sleep in, and I was content in sleeping in the bed I made. The bathrooms however felt like they were public pool bathroom stalls stapled on to a room, given it's cliental there were broken menu frames. Worst of all, and the thing that's lead me to writing this review, the area under the bed was covered in popcorn from a previous guest.
• Debbie (10/5): - Everything
• Karen (9/5): -
• Nikkih23 (9/5): - Good location. Large family room. Reception very friendly. Breakfast was very nice. Only stayed a night so didn't really get to experience all the amenities but pool area looked very nice. Pillows were flat. Glass door on the bathroom not very private. One of the kids bunks safety barrier not secure- missing screw.
• Paula (9/5): Perfect for a short stay in central Townsville. - Location and vibe Bathroom
• Sarah (10/5): Perfect stay wasn’t long enough will be back for sure - Great location, reception staff above and beyond helpful payed to stay an extra night at last min with no drama N/a
• Jenny (1/5): Extrem dreckig, nicht zu empfehlen - Der Pool oben mit dem Restaurant sah ordentlich aus. Die Lage ist nicht besonders gut. Darüber kann man aber hinwegsehen, wenn die Zimmer sauber und komfortabel gewesen wären. Es war extrem dreckig, wir haben sogar Schamhaare an der Wand über der Toilette gefunden. Wir haben uns so unwohl gefühlt, das wir sofort auschecken wollten, da ist uns die Managerin auch nach mehrmaliger Erklärung leider überhaupt nicht entgegengekommen. Uns wurde dann ein besseres Zimmer angeboten, das in der Tat minimal sauberer war, aber noch weit von dem Standard entfernt den man für ein Hotel erwartet. Von Blutspuren auf dem Lichtschalter über Haare im Bett, alles war dort auch zu finden. Anschliessend haben wir den Aufenthalt auf eigene Kosten gecancelt und uns wurde zur Krönung fälschlicherweise noch 3x etwas vom Hotel von unserer Kreditkarte abgebucht, was wir im Nachhinein noch regeln mussten. Wir verreisen wirklich sehr gerne und sind oft in Hotels, etwas vergleichbares haben wir fast noch nie so erlebt. Bitte erspart euch diesen Aufenthalt!
• Charlotte (8/5): -
• Kayla (1/5): -
• lonno (9/5): Friendly staff, clean and comfortable, will be staying again - Room was nice and clean, close to roof top pool and bar. Loved the views from the rooftop bar area, looking down on the traffic and people going by, then scanning the nearby river looking at the boats.
• Rachel (10/5): Groovy! - Food is exceptional. Tasty, fresh & affordable! Liked everything
• Alexandra (7/5): -
• Abigail (9/5): -
• Harvey (8/5): Fun - Pool and meal deals Nothing
• Jonel (9/5): Pool side all day - Loved the pool area and that it was right outside the room. Great food at the restaurants. Great location. Cleaning staff were awesome The bed was not comfortable at all. Way too hard and then pillows were also too hard
• Zonta (10/5): -
• Lisa (7/5): Nice for a 1 night stay and to get to the airport - We liked the restaurant, the food was really nice and it was good to have a nice pool Our room was right near the lift and stairs, it was so loud during the night, our air conditioner in the room made an awful noise as well. The room looked nothing like what I thought we had paid for.
• jane (3/5): - Great location No toilet paper no hand wash. Dirty shower
• Guest (10/5): -
• Patrice (5/5): Pas tout a fait comme prévu - Point positif : une chambre confortable et très jolie, un bon breakfast à la demande et un diner agréable, un parking aussi, et la piscine très agréable même si un peu envahie par des jeunes gens en pleine partie de ballon Et nous avons très bien dormi parce que nous étions "vendredi de Paques" donc soirée sans alcool (sauf avec repas) et tout le monde est parti se coucher vers 9 h, on a presque regretté de ne pas pouvoir participer aux soirées animées de l'hotel les photos sont trompeuses, en fait seuls 8 chambres sont avec vue sur la piscine, les autres -comme la notre- donne sur UN MUR dans une sorte de couloir qui entoure toute la piscine et les parties distractions. une fois la porte de chambre refermée et les rideaux tirés, on ne se rend plus compte de cette enfermement, mais on a quand même l'impression de s'être fait roulé
• Tyler (9/5): -
• Sam (10/5): - Good vibe, great food onsite, basic comfortable room

Photos