Swiss-Belhotel Airport Jakarta
Location: Airport Hub, Jalan Husein Sastranegara, Kavling 1, Benda, Bandara Soekarno Hatta, Tangerang, Banten, 15127, Tangerang, ID
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Discover the perfect blend of comfort and convenience at Swiss-Belhotel Airport Jakarta, ideally situated in Tangerang.
Recreational Amenities
Dive into relaxation with our outdoor pool, unwind in the steam room, or elevate your fitness routine in our state-of-the-art fitness center.
Culinary Delights
Savor international cuisine at the Swiss Cafe, featuring an inviting bar/lounge, or relish the convenience of 24-hour room service to enjoy gourmet meals in the comfort of your room.
Exceptional Business Facilities
Our dedicated business center, complete with 10 meeting rooms and express check-in/check-out options, ensures your corporate needs are expertly met, making it the ideal venue for your next event.
Experience unparalleled hospitality and book your stay today!
Important Information
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 11:30 AM
Amenities & Facilities
- Fitness facilities
- Express check-out
- Free WiFi
- 24-hour front desk
- Luggage storage
- Express check-in/check-out
- Designated smoking area
- Concierge service
- Steam room
- Elevator
- Fitness facilities
- ATM/banking
- Gift shops or newsstand
- Safe-deposit box at front desk
- Multilingual staff
- Free newspapers in lobby
- Porter/bellhop
- Express check-out
- Wedding services
- Express check-in
- Tours/ticket assistance
- Conference center
- Free self parking
- Free valet parking
- Rooftop terrace
- Banquet hall
Rooms Available
-
Superior Deluxe Queen Room
1 Queen Bed
312 sq feet
Internet - Free WiFi
Entertainment - 40-inch LCD TV with cable channels
Food & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, laptop workspace, and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Free WiFi
- Rainfall showerhead
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
-
Premier Double Room, 1 Queen Bed
1 Queen Bed
391 sq feet
Internet - Free WiFi
Entertainment - 40-inch LCD TV with cable channels
Food & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, laptop workspace, and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Free WiFi
- Rainfall showerhead
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
-
Deluxe Room, 1 Queen Bed
1 Queen Bed
279 sq feet
Internet - Free WiFi
Entertainment - 40-inch LCD TV with cable channels
Food & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, laptop workspace, and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Free WiFi
- Rainfall showerhead
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
-
Grand Room
1 Queen Bed
420 sq feet
Layout - Bedroom and living room
Internet - Free WiFi
Entertainment - 40-inch LCD TV with cable channels
Food & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, laptop workspace, and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Free WiFi
- Rainfall showerhead
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
-
Deluxe Twin Room
2 Twin Beds
291 sq feet
Internet - Free WiFi
Entertainment - 40-inch LCD TV with cable channels
Food & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, laptop workspace, and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Free WiFi
- Rainfall showerhead
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
-
Superior Deluxe Twin Room
2 Twin Beds
312 sq feet
Internet - Free WiFi
Entertainment - 40-inch LCD TV with cable channels
Food & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, laptop workspace, and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Free WiFi
- Rainfall showerhead
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
-
Grand Twin Room
2 Twin Beds
420 sq feet
Internet - Free WiFi
Entertainment - 40-inch LCD TV with cable channels
Food & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Laptop-compatible safe, laptop workspace, and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Free WiFi
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
-
Premier Twin Room, 2 Twin Beds
2 Twin Beds
289 sq feet
Internet - Free WiFi
Entertainment - 40-inch LCD TV with cable channels
Food & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, laptop workspace, and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Free WiFi
- Rainfall showerhead
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
-
Business Suite
1 Queen Bed OR 2 Twin Beds
592 sq feet
Layout - Bedroom, living room, and sitting area
Internet - Free WiFi
Entertainment - 40-inch LCD TV with cable channels
Food & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Laptop-compatible safe, laptop workspace, and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Minibar
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Separate bathtub and shower
- Free WiFi
- Rainfall showerhead
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
Guest Reviews
- elmiroyanf (10/5): keep it up - The room was very clean, the staff were friendly, and the food was delicious. There was only a minor issue — the room phone was not working during my stay yest, but the maintenance team responded promptly and resolved it right away.
- ethertrainwife (2/5): Hotel to be avoided - I booked a Deluxe Premiere room with a “city view,” but was given a windowless room completely inside the building — no daylight, no view at all. The air conditioner also doesn’t work. This is not acceptable for any room, let alone one in this category.
- Susanna (10/5): - This hotel is very convenient for air travelers. The staff are friendly and attentive to guests’ needs. The room is bright, spacious and the bed is comfortable. The breakfast has lots of selection. The free shuttle is a plus. I have a pleasant stay. The only suggestion is the reclining sofa needs to be upgraded as it is sagging. Other than that, all is good!
- SouthernSydney (10/5): Feedback on Front Office and Wait Staff Service - The excellent service provided by Dhea from the Front Office during our stay. She went above and beyond, including offering a complimentary drop-off to and from the airport, which was greatly appreciated. However, there was a concern regarding the service provided by the wait staff. We requested a coffee while waiting for additional breakfast items, but unfortunately, there was a long delay. Once our meal was completed, the coffee had not yet arrived. Despite informing the staff, there seemed to be a lack of urgency or care, as the staff member continued cleaning tables instead of delivering the coffee. It was around 10:20 AM, a time when guests are unlikely to be attending breakfast, yet there was no attention to our request. We had to follow up multiple times, and even then, the request was ignored. It appears there is a need for further education and training for the wait staff, particularly in understanding the importance of promptly addressing guest requests and maintaining a high standard of service.
- Nyron (10/5): - This hotel is located a short distance from the airport, shuttle is provided both ways. The hotel is very clean and modern with good amenities and the plus side is that there are food options within the precinct of the hotel in a mini mall area. The hotel location in terms of distance from airport and downtown should be weighed with your needs when visiting Jakarta
- Gaetano (2/5): - The reception guy is TERRIBLE,, so FAR from bring friendly or helpful.. The guy who served me called PUTRA and absolutely NOT SUITABLE for his job.. In terms of cleanliness for a 4 stars hotel,, I'd say pretty poor.. all the cups got lots ofnbrown stain,, the air con isn't the best.. the hair dryer almost died.. I definitely WOULD NOT RECOMMEND this hotel especially for familu stay with kids
- Millamix (2/5): Okay room terrible food!! - Cheap but decent hotel. The rooms are clean and the bed is good. The pool has a nice view, but could have been cleaner. The area has 4 sunbeds and you get towels. The hotell is connected to an abandoned mall. They do have KFC and Starbucks, but nothing else. Would have prefered a convenient store with soda and snacks. The restaurant......Slow service and awful food. The pizza is a disaster, something they draged from the freezer and heated up.....When we tried to eat the pizza we saw that they had fruit in the buffet area. I asked if that was for the breakfast buffet, and yes it was..... Really?? They even stired in something hot, and then I lost it. This was 9 pm! We would never eat from that buffet!!! We went to have dinner in KFC instead, fries is better than this.
- 433sebastiany (2/5): Trash - When we ate at the swiss cafè we orderd pizza and it tasted horrible. We saw that it was microwawe pizza. And when we lokked at the morning buffé we saw at 9 pm that they were prepering the morning buffé. We Asked if it was for tomorow and he sayed yes. Then we ate lunch at kfc insted. Warning do not eat at the buffé in case of food poidining
- Clifford (4/5): - had an early morning flight so stayed here for the night. it’s a budget hotel so expect budget things. the air conditioning is not strong in the room or anywhere. it was almost uncomfortably hot
- 565panjim (10/5): Great room - Swiss-Belhotel Airport Jakarta is a great choice for transit stays clean rooms, friendly staff, and close to the airport with a free shuttle. The breakfast was varied and tasty, and overall service was smooth. Comfortable, convenient, and reliable.
- Henry (10/5): - Very conveniet
- 110wawans (10/5): Facilities Good - Facilities of swimming pool and Gym in the second floor is Good and Good View... The room on the 6th floor the good Viewww ✈️✈️✈️✈️ Thanks for the good hospitality all staff especially from the reception staff very well and always be help to me and my friends For bussiness stay, every 1month always book this Swissbel hotel airport jakarta
- Susanna (8/5): - We had a pleasant stay. The staff members were very friendly & Helpful. The breakfast had a lot of choices. The shuttle to the airport was a plus.
- kayak72 (6/5): A convenient airport hotel. - A good basic airport hotel. Reliable free airport shuttle runs all day and night - airport is just minutes away. Restaurant on-site. The room was quiet and clean though the hallway carpets could use some updating. Reasonably priced. No complaints.
- ramabdulg (10/5): See on top - Excellent service and very nice staff, thank you for serving me Swiss-Belhotel Airport Jakarta. Very nice food, very good swimming pool, very good gym, and very very nice. Free parking and good hotel airport for transit go to holiday, umroh and hajj
- David (8/5): - Only three stores for food is still open.
- O8536YHismailm (10/5): Comfortable - Very nice for all The room ac good and cool, comfortable for the room linen clean Room tidy Facilities gym and pool at the second floor thanks view very nice, See you next time for swissbel, we will be come back here Staff name is Lisa she is very helpful to us
- mahmood dawood (8/5): Good - Good place
- Ferdinand (10/5): - Close to airport
- marianH6799JN (10/5): Great experience👍 - Quick and simple! I have to say as someone who travels alot, i rarely get something so extraordinary. The service is just top notch, fast and attentive. Thanks so much to Ms. Dyah as reception and teams for making my stay so comfortable and feels like home. Though the AC takes time to get cold, but it's alright👍 Recommended! will be back here 💕
- Mohammad (10/5): - Clean hotel. Near the airport. Shuttle service to and from the airport. The staff very polite.
- NELSON (10/5): - good
- cecepilyasa (10/5): Everythis nice - Bussiness meeting at the second Floor All the meeting is flyently The coffe break was nice the menue of food Lunch profided to swiss cafe all the recommended menue restaurant Thanks the good service for all staff from reception nice to wlecoming ...
- 179hend (10/5): Overall experiences good - Overall stay to swissbelhotel airport jakarta nice and so very welcoming all the staff upon check in the fast process.. So very clean the lobby same of the room is clean.. This is hotel location near the soekarno hatta airport, experinces with families good
- mahfoudha2025 (10/5): Good service all of nice - All this hotel very nice, will be booked this hotel again if coming to Indonesia and this hotel the location very nicer near from the airport Breakfast is nice and delicious very completed the menus of variatif Thanks for a good service all staff very helpful to me thank you
- sofiq949 (10/5): Great stay at swiss bel hotel airport - Everything was good, the staff was great, specially Tamara, she helped us a lot and she is very nice, this hotel is really close to the airport and they have quick shuttle to pick/drop us to the airport, the hospitality was wonderful. Breakfast was good too.
- Robert (6/5): - Slightly noisy room air conditioner. Very ordinary breakfast buffet for a western diet.
- Kit (6/5): - The hotel is pretty aged. Furnitures need to be upgraded. Noisy aged aircon However the staffs were very welcoming and helpful.
- Anth (10/5): - Great
- Kalaiarasi (8/5): - The staff were friendly and helpful. The cafe could have had a better spread of breakfast and the food on the menu taste average. There’s room for improvement.
- Nancy (8/5): - Nice bed, big rooms
- Colton (10/5): - Staff was friendly.
- Robert (6/5): Great room, but little else - Booked the hotel for one night for a change of flights layover as the hotel is attached to a shopping centre. ALL the shops were closed, and empty, the Spa facilities were also non existent. The room, bed and bathroom were large and comfortable, the rest was disappointing.
- Curtis (10/5): - Jalan dekat bandara sulit
- Mohd Said (10/5): - Staff hotel are friendly and helpful, easy to find food,clean room and reasonable price..
- Zulkarnain (10/5): - It is close to the airport.
- Adam (10/5): - Not much to do in the nearby area, but it's a good place if you need to overnight between flights.
- Sarah (10/5): - Great for a transit stay. Comfortable and clean.
- Irna (10/5): - We liked it. Its staffs were polite and nice, the location is near the airport, 24 hour shuttle, and convenient stores cafes at the same complex.
- Clyde (4/5): - We reserved five twin bed rooms. We were given double bed rooms. It looked like we were bumped due to large tour groups. Also several of the outlets in our room did not work.
- Raya (10/5): - Great room and great service
- Michael (10/5): - The staff was friendly and helpful. The restaurant on site had an excellent breakfast buffet. I would stay there again.
- Luke (6/5): - A bit unclean, and the room service was pretty bad. But the breakfast was great, the gym is good and the beds were comfy.
- Luke (4/5): - Stayed here twice. The reception spoke poor English. The room service was awful, the QR codes in the room for directories/room service didn’t work. You have to ask reception to give you free wifi because they forget to give it to you. The hallways were dirty and stained, and there were bugs.
- Stuart (10/5): - Waited about one hour after midnight for shuttle to arrive. Was able to check-in quickly and go right up to the room. The room was very nice and the bathroom even better. In fact the bathroom was incredible. The bed was comfortable and the room was well appointed. Only complaint was the in-room-safe did not work, likely because batteries were drained.. The breakfast buffet was very good featuring a large selection of food items. Coffee cup was kept full by the attentive staff. Checkout was great. Shuttle to airport was great. I will definitely stay at this hotel again and would recommend it as well.
- bob (8/5): - We chose this property for convenience to the airport for a short stay between multiple flights. It was exactly what we needed and the staff was attentive to our needs. The shuttle bus saved us time and money going back to the airport after checking out.
- Neil (10/5): Lovely relaxing comfortable stay!!! - Lovely stay, very comfy, the AC in this room on the 3rd floor was much better than the last room we had. Lovely breakfast and lovely pool experience with my 5 year old
- Peni (8/5): Gr8 hotel - Poor AC - Lovely hotel and the pool atea is lovely altho only 2 seats for the hole area so if it got a few ppl there then there would be nowhere to actually sit. The pool itself is lovely and we enjoyed it. The hotel is lovely and breakfast is also lovely but the AC in the room was almost non existant and we all had to sleep on top of the bed as tue room got pretty warm, so the lack of stars was really only for the extremely poor Air conditioning
- Verified traveler (10/5): You will not regret. Belive me. :) - Amazing... very near to airport and it's free shuttle even your flight at 4am. The room facilities are good. Breakfast spread were also very good. Tasty. In room service (the foods) was also delicious. Hopefully will have chance to stay here again.
- Alan L (10/5): - Upgraded us to bet room and it was the best shower
- Alan (6/5): Good Hotel - It is a good airport hotel. The rooms are not too expensive. The Breakfast Buffet is great with huge options and choices. What I didn't like was crazy prices like paying $50.00 to have a few pieces of laundry quickly washed. That's taking advantage of travellers.
- Simon (10/5): - Syaff could not do enpugh for us, so friendly.The room was a good size and well equipped, the AirCon could have been colder, this was raised with the reception staff Was close to airport , but still very quiet, was suprised to find the Airport Hub next door is closed down with the exception of a couple of shops.Food and drinks on site was very good, had breakfast there, a good selection available.Transfer bus to airport was very quick, about 20 minutes .
- YING (8/5): - Airport Hotel
- Scott (10/5): - Clean rooms and staff that are professional and friendly
- Novianti (8/5): - Meeting point at term3 was a bit hard to locate. Shuttle from/to airport were excellent. Pleasantly surprised with bfast variety, lots of things to choose from, although the taste of food could be improved. Room and bathroom relatively clean. Pillows were not great, though i didnt bother to ask if it could be changed as I only stayed for one night. Overall a good choice for transit hotel.
- Richard (2/5): - Worst hotel ever. Arrived at 3pm, room wasnt ready so they tried to downgrade us. Safe was broken. Arrived at breakfast 45 mknutes before closing and there was no food. Shuttle left late and worst, mold in the room. Anyone giving this dump a good review is an idiot or related to the manager
- Lynn (8/5): Overall very good stay for 3 nights - Generally a very good stay. Staff at front desk and concierge are wonderful. Staff in restaurant are a bit less responsive. Hotel shuttle to airport was useful for our stay. Very handy for transit.
- Jareb (6/5): - Very nice place... only complaint was that our room smelled like cigarette smoke and the shower water was not very warm. The bed however was super-comfy, so that made up for the other issues!
- anthony (10/5): - This is a great hotel especially because of the proximity to the airport The staff was quite friendly they actually upgraded my room free of charge so this is a hotel that I will be going to every time
- Les (10/5): - Excellent Value, Great Breakfast, Very Friendly
- Peter (6/5): - Room was pretty old and gloomy. The bathroom floors were cracked and there was several stains on different parts of the hotel room, which was kind of disturbing. The overall hotel is decent, near the airport and clean enough to stay but I wish they would upkeep the condition of the rooms better!
- Verified traveler (4/5): - Smelly corridors, non responsive staff.
- Steven (10/5): great stay! - great stay and the staff were very friendly
- Marthen (10/5): - Nice hotel and nearby to the airport
- Marc (8/5): - Not expensive, confortable bed but a bit inconvenient to get there
- NGAR YEE DORIAN (8/5): - Early breakfast is provided with limited choice. It would be better if bread and egg can be provided.
- Peter (10/5): - This hotel location near by airport, very convenient,nice and clean
- Liana (10/5): Location, location - Convince location, great service
- Ian (4/5): - Proximity to airport
- April (6/5): September 2020 - My stay at Swiss-Bel hotel was average. My room was in good condition. The staff at the hotel is very friendly and helpful. The laundry service was quick and my clothes smelled nice. However, the internet had a very poor connection. Also, the restaurant was closed for breakfast. So room service was required a perk or so you’d think. Breakfast was cold the first 3 days upon scheduled delivery. After complaining to the F&B manager it came warm the last 2 days. Another downfall and disappointment was nothing but beer to choose from the cocktail and wine selection.
- John (6/5): - Shuttle service from airport was appalling: promised 15 minute wait but actually it was 45! Airport hotels are usually pretty unappealing but this one was particularly so!
- Furnman (6/5): - The hotel is in the middle of high construction. The surrounding area is not clean. I would not stay here again. Mold on ceilings and just not as nice as portrayed on your site.
- Verified traveler (10/5): - good facility, very friendly and helpful staffs, the shuttle to airport is very convenient.
- Verified traveler (8/5): - The breakfast area setting is pretty. But they pile up the dirty dishes in the corner near my seat so its a bit put off to see that. Suggestion: maybe should have troley for dirty dishes so easy to put it at the back straight away instead of piling them up. Overall is a nice stay. Consider to stay here again if in transit.
- Steve (8/5): - If you have an early morning departure out of Jakarta, this hotel is a great place to stay the night before. The rooms are quite nice and well stocked for that final sleep and shower before a long journey. It’s about 5 minutes by cab or free hourly shuttle to Terminal 3 too.
- Verified traveler (10/5): - Honest and friendly staff. They may not be the best hotel in the place but their staff are professional.
- Verified traveler (10/5): - It’s perfect hotel near the airport. They have a really nice buffet spread too. We would totally come back !!
- Verified traveler (8/5): - Room was lovely, spacious and clean. The staff were very friendly and helpful. Great location, close to airport. Would highly recommend.
- Verified traveler (6/5): Service ok but room well worn, please buy new towe - You clearly pay 80% of the price for the location. The room was well worn, with defects in flooring, an extremely loud AC blower unit, and towels that should have been retired 5 years ago (rough and stained like you'd expect for $5 hostel). Service was ok but place seriously needs some updates. I wouldn't return without trying some of the other airport options first.
- Verified traveler (6/5): - The hotel it's ok because closed to airport missed communication about pick up at airport had to wait almost 1 hour breakfast just ok food to dry, the room it's good and all staff real friendly, next to strip mall stiil few closed
- wkw (10/5): - Very good value, friendly staff, food is good, room clean, cool, comfortable.
- Verified traveler (2/5): - Many mistakes. Room type, smoking type, payment mistake. Not professional. Never come back
- Verified traveler (10/5): - Rooms were a delight. Superbly designed, super comfy bed and a massive stand alone bath which you don't find in many hotels unless you are paying big money. Super clean, breakfast was ok (could have had some more vegan options) but overall definitely recommend staying here if you have a stop over.
- Verified traveler (8/5): - The one restaurant was taken over by a private party so I ate dinner at a buffet set up just outside. It was fine but unexpected. The breakfast was excellent. The location as an airport hotel is perfect but there is nowhere to walk around since it is surrounded by a freeway.
- CJ (10/5): - Good clean convenient safe hotel. I always stay here when I visit semaran
- HMTan (8/5): - The location is near the airport and other of the city. I was there for a biz meeting that was quite a distant away from city. Airport is a good in-between location that can cut down the travel time. However, there isn't much amenities around the hotel.
- Sundari Herlina (10/5): Love my staying - I love my staying in Swiss Belhotel. Lovely pool. Location is great. Delicious bfast. Definitely worth it
- JOHN (10/5): - Amazing value for the money… They upgraded me to a suite… More like a $300 per night hotel… Definitely the best place to stay if you’re overnighting between flights in and out of Jakarta.
- Mgomezulu (2/5): - The restaurant in this hotel is best avoided, cold food and poor service (especially the a la'carte menu). The 5th floor has a strong musty smell in the corridor The room (a suite) was spacious though cost extra.. On check out they tried to charge me extra for housekeeping with a claim about sheets requiring to be laundered.. What a cheek..!! I will not use this hotel on regular trips to Jakarta
- Verified traveler (10/5): - Near the airport. Very convenient and near my customer.
- Verified traveler (10/5): - Except the Swiss cafe was under maintenance and it is very hot and seem like no air
- Verified traveler (8/5): Great Services but there is a room for improvement - Great overall customer service, however maybe the front desk staff that handling guests check-in need to add more additional staff. When we were check-in, there were only 1 staff at the front desk that handling the guests check-in, and at the same time, the staff was also very busy handling the incoming phone calls that keep ringing. And also Room Service that was delivering foods need to improve. We ordered foods to our room, we were already informed that we will pay by this XXX amount of money, so please bring the change. When the foods come, the staff sill did not bring the change. (Please be informed that the foods total price already charged for 20% Government Tax and Services/Tips). But overall services (Front Desk, etc) is great. Staff are nice, friendly, and accommodating..
- Vincent (8/5): - Very satisfied with the stay, the room facility is quite complete with the need for the guest, for transit guest is very suitable, overall I have a pleasure staying in this hotel and will definitely come again.
- Raj (8/5): - Near to airport. Good location. Convenience- shops, eateries nearby. Gd service, v clean rooms. Value for money.
- Brendan (6/5): - The hotel was very close to the airport so that was excellent. There were good dining options close by which was handy. The hotel in some respects was a bit rundown and corridors smelt a bit musty. It needed freshening up. Overall, it was a good stay and the room was comfortable and quiet.
- Mike (10/5): - Great service on check-in. Great AC. Comfy beds. Places to eat nearby during transits.
- suwanti (8/5): - very nice hotel and location because many restaurant to eat and coffee shop
- Verified traveler (6/5): - I had to cancel due to illness but there was no opportunity to provide a doctor's note to explain and potentially get a refund.
- Verified traveler (8/5): - A little hard to get to with congested traffic and the driver confusing it for swiss bel inn down the road, but overall good stay!
- CJ (10/5): - Good for fast travel nice clean comfortable
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