Insignia Lifestyle

Location: 122 Patricia Road, Atholl, Sandton, Gauteng, 2196, Sandton, ZA

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 11:00 AM - 05:00 PM

Check-out: 10:00 AM

Instructions: The front desk is open daily from 8:00 AM - 5:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. The front desk is staffed during limited hours.

Amenities & Facilities

• Fitness facilities
• Health or beauty spa nearby
• Free WiFi
• Terrace
• Garden
• Luggage storage
• Designated smoking area
• Concierge service
• Wheelchair accessible
• Picnic area
• Elevator
• Fitness facilities
• Safe-deposit box at front desk
• Front desk (limited hours)
• Free wired internet
• Wheelchair accessible parking
• Free self parking
• Airport transportation - pickup (surcharge)
• Health or beauty spa nearby
• Wheelchair-accessible van parking
• Wheelchair-accessible pool

Rooms Available

• Luxury Apartment, 2 Bedrooms

  2 Double Beds

  1087-sq-foot room with a balcony/patio

  
  

  Layout - 2 bedrooms, living room, and dining area

  Internet - Free WiFi and wired internet access

  Entertainment - LED television with premium channels

  Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, separate bathtub and shower, free toiletries, and towels

  Practical - Washer/dryer, safe, and desk; cribs (free) available on request

  Comfort - Climate-controlled air conditioning, daily housekeeping, and heating

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Desk
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Kitchen
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Bottle of water
  • Daily housekeeping
  • Separate sitting area
  • Blackout drapes/curtains
  • Separate bathtub and shower
  • Separate dining area
  • Free WiFi
  • Separate living room
  • Balcony or patio
  • Free cribs/infant beds
  • Bedsheets provided
  • Guidebooks or recommendations
  • Freezer

Guest Reviews

• Verified traveler (6/5): - Room was not ready at specified time . No WiFi as advertised and no bathroom amenities only on the first day . The property was safe and quiet
• Verified traveler (10/5): - hot water in shower is not hot as we need and other was good
• Verified traveler (4/5): Disappointment - Complex isn’t good feels like place is running into the ground ,WiFi limited 2G for two days four people ,3 TVs but all TVs connected so everyone has to watch same thing plus you have to get out of bed and go to living room to change channel just awful really such a shame wouldn’t stay again
• BLACK BUFFALO (4/5): Cool but no value for money - It's more like a one day apartment but if you check in after 7pm, you on your own if something is wrong, like in my case. R 1.000 and that as a special is not worth it. Lights were broken, TV didn't work, and the stock of utilities in the kitchen was irregular. The interior is cool. But that's all what's positive
• Verified traveler (8/5): Business trip - Business travel, accommodation was ok, but has seen better days.
• Verified traveler (8/5): - Good
• Verified traveler (4/5): Terrible stay - 2 night stay at Insignia with friends. We could not sit on the couches as they were stained and had a stench. Ottoman was changed upon complaining. Kettle was completely broken and replaced after complaining. Towels were torn and were changed only after the second complaint. Bed linen was torn and not changed, despite complaining to housekeeping. No extra blankets in apartment. General cleanliness and housekeeping is terrible. Will not recommend and will not book again.
• Rogerio (8/5): Pessimo servico - Ao tinha toalha para todos os hospedes
• Kruger (8/5): - Well positioned to Sandton and Gautrain / good security
• Duke (8/5): Interesting - Very comfortable
• AD (2/5): Terrible money making scam - Such as place. Mildew in bathrooms. Broken blinds and rails. Missing items from the inventory and no effort from the owners to improve or replace any missing or broken items. The apartment was not ready when I checked in. Not even enough linen to have the beds made up and they have no spare stocks so linen is sent to the laundry and you have to wait for it’s return so they can make up the beds. lots of items missing off the inventory in the apartment and no effort to restock any of it. T&Cs not valid for the apartments they rent but you expected to sign and then on the terms it’s states housekeeping sign has to be placed on door before 12 but when placed at 1145 was told it’s too late and should of been on before 10 contrary to the terms signed at Check-in. No cleaning equipment in apartments to even assist now with limited cutlery and crockery so you end up having to use your hands. Just stay away
• mahomed (8/5): - Good clean rooms. Location is excellent
• Tutu (10/5): - Perfect for work and pleasure
• Gerrit (4/5): Management Problem - Well appointed and very spacious apartments that are let down by totally dysfunctional supervision and management.
• NG (10/5): - Everything was Onpoint. Clean apartments. Close to Shops and Restraurants. Highly recommend
• Christophe (8/5): Sehr schönes Aufenthalt - Wir haben das Apartment für unsere letzte Nacht in JNB genommen, vor dem Abflug am nächsten Tag. Sehr zu empfehlen.
• Verified traveler (8/5): Nice comfortable apartment. - Comfortable place, lots of space for two people. Our apartment was a bit dark, but was on the ground floor. Would have been great to have some coffee to use with the French press provided, rather than the instant coffee.
• Michele (10/5): Thank You - Thank you! Our stay was short but impressive! We had to arrange a late check in and it was no trouble at all! The unit was classy, clean & convenient
• Matilde (6/5): Nice Apartment in a secured location - The apartments are very nice but unfortunately the day we arrived we did not have either wi-fi nor running water. The staff said it was an usual event since they were fixing some pipes but we just stayed for one night so I wouldn't know if it was just a one day event or not.
• Verified traveler (10/5): Amazing home away from home. - Excellent service throughout. Definitely will go back. Nice quiet environment,
• Verified traveler (10/5): Great apartment building for short stays in Joburg - This is not a hotel! It is a luxury apartment complex with beautiful and spacious apartments. Check in ends at 5pm so make sure to call Insignia if you are arriving after this time, they will leave the keys for you at the gate.
• Jamie Wilson (2/5): Great Place to stay but management not in touch - I/we have stayed here previously and the stay been fantastic - however on booking for a third visit after I received the confirmation email and credit card debit I noted that there was an error stating that two rooms for 4 adults had been reserved and the money debited off my card - I immediately emailed reservations about this error (within 2/3 minutes according to email records) ; I did not receive a reply. The following day I noted online that still the two debits were reflected - I phoned American Express South Africa and they confirmed the debits were not banked but on hold - I presumed this would be sorted out upon checkout. As again it was a weekend there were no staff on duty and check out was done with the guard at the gate - During this time I contacted the management of the apartments - based in Cape Town and not onsite - had a rude threatening lady to me saying that they were full and would debit me for everything! The place was certainly not full as I could see from empty car parks and no lights on in apartments - it was VERY quiet and also the quietest time of year for Johannesburg (December) as everyone goes away on holiday and hardly any businesses are open. I then opened some email complaints in which management asked me when did I make them aware of the problem of the booking - I sent the emails back showing that I queried it within minutes of the booking - I never received a reply but now notice both the debits have been banked - I am reversing the payments
• Verified traveler (2/5): Good but service is a let down - The good: Comfortable location and convenient location. Modern interior, and highly finished. The bad: disappointed with the shower due to low pressure. The unacceptable: received rude service from the receptionist, with a disinterested and shockingly patronizing attitude. Manager, aware of these issues, is yet to respond.
• Verified traveler (6/5): Not a nice stay - Stayed in room 001. It's located next to the workers change room or storeroom. The frequency of the workers doesn't allow you open curtains privacy, can't use the outside chairs ( because of workers going up and down per second). Woken up in the morning by noises from the workers. NOT NICE AT ALL. Hotel needs to change/move the workers room
• sylvain (10/5): very confortable hotel - the place is nice and safe. we have restaurant and supermarket very close.
• Verified traveler (10/5): Best aparthotel in the JHB area - This is by far the most modern and well equipped apartment/hotels we have ever stayed in. The 2 bedrooms and 2 bathrooms were just pure value for money. The furniture was great, the bed super comfortable, each room including the lounge had a TV set - big screens too. It was awesome. The wifi was pretty fast and the balcony was a nice size and well furnished. I just loved this apartment. The security guard was super friendly and helpful too. I just love places like this that have high quality everything and are well maintained. Amazing stay
• sylvain (8/5): nice stay - everything is general is fine. but a few points to fix : just need a bit more focusing on the cleaness of the room the machine in the sport room must be repaired
• Verified traveler (8/5): Nice Clean Apartment in Johannasburg - This was a nice cheap affordable apartment in Johannesburg. Very Clean, very comfortable. Great pricing for a two-bedrooms(about $100 US). There was something that agitated me. Check-in was 4pm I believe and we arrived around 4:30 or so but the reception was gone for the day when we arrived. She left the keys with the guard at the gate but there was a bit of back and forth between us and guard. Our uber driver even mentioned the back and forth was unnecessary and said we should complain. If you're going to have the guard giving people key, make sure he has the basic people skills to do so.
• ted (8/5): - Overall a comfortable stay in well equipped apartment.
• Filipe (8/5): My stay was good. - Overall the room was up to my expectations. The only negative remark was the fact that an emergency sign got needed to be fixed and after notification it remained unresolved for a couple of days.
• Roger (10/5): A quiet condo experience. - Very excellent residence. Outstanding value. Just a bit away from restaurants and services, but with friendly, HELPFUL transportation easily and readily available.
• allan (6/5): Some guests make too much noise and party late - Very spacious 2 beds, 2 baths apartments, flat TVs in all rooms and very comfortable living room
• Gilles (10/5): Vous vous y sentirez chez vous: un petit cocon! - Je vous conseille absolument cet hôtel. Ne vous attendez à aucuns services particulier de la réception, c'est vraiment des appartements et vous faites votre propre vie. Les appartements sont très spacieux, très propre, très bien équipé (électroménagers au top), grand balcon style terrasse (où de chaque chambre vous pourrez y aller), literie de luxe avec grand lit, douche et baignoire dans la salle de bain vous aurez du choix! Et le plus: tv dans chaque chambre et elles ne sont pas petites ;). Un vrai cocon où vous vous sentirez chez vous. Vous avez à 2 minutes en voitures au choix (un spar ou un woolworth pour faire vos courses), à 5 minutes en voiture le plus grand cc d’Afrique Sandton city, et pleins de très bon restaurants dans ce centre sur la place Nelson Mandela. Le quartier est sécurisé, avec des gardes partout. Notamment la résidence est très sure. Comptez 20 minutes pour aller au centre de Joburg, mais c'est le quartier de La ville où il faut résider.
• Munyaradzi (8/5): Checkout time - The place is perfect, the prices are good. However the checkout 10am is very disappointing and the price of late checkout 700rands an hour is madness.
• Tintswalo (6/5): Not accommodative . - Not accommodative in terms of 10am check out. I have stayed pretty much in all the hotels in Sandton and they always give late check out if needed for late flight purposes. Insignia wanted me to pay R700 for an extra hour (ridiculous). After one full bath, water gets cold, had to call the caretaker every single day of my 10 days stay. There's no assistance after 4pm, reception closes. Wifi was good. Rooms clean and good size. Taxi to Sandton city is R100 . You need a car or taxi to get around.
• Verified traveler (10/5): Great Apartment away from Hotel gloom. - Great Apartment away from Hotel gloom. Perfect apartment accommodation for self catering and close to all major business facilities and restaurants
• ian (10/5): Fantastic quality, unbeatable value - Will definitely book into Insignia again. Great choice of self catering rooms. Very new, exceptionally neat, and top class fittings and furniture. Much better than a hotel (no on site restaurant or room service or concierge) but this place is highly recommended.
• Delina (10/5): Quality accommodation on a budget. - My group was a Sports Team. The priority was proximity to the Sandton Convention Centre. Insignia provided the perfect base for the team. Quality accommodation, generous kitchen facilities for athletes on a strict diet and comfortable living areas. Most of all it was very affordable. The only drawback was that there is no facility to convert rooms from doubles to twins.
• not a 4 star (4/5): not a 4 star - Not cleaned well. Many things were broken or broke will I was there. Lots of cosmetic issues and unpleasant issues like the toilet smelling. The gym is ok, but not state of the art per the ad. Cudos though Ben the maintenance man. He did his best to fix things asap. There was and continues to be a lot of things to keep him busy
• David (4/5): Like checking into a robot - The booking stipulated a 4pm check in or phone the hotel. I tried phoning about 20 times with no response throuout the day because I was only arriving in the evening. No response! So I had the stress of not knowing if my room would be available when I arrived. Thankfully it was and the guy at the gate was helpful. Nice room but the water pressure was terrible and you have to wait about 5 mins for the hot water to come thru.
• sarah (8/5): Very nice hotel. Clean and modern - I enjoyed my stay. The staff were friendly. The guests & maintenance staff should be told to consider other guests with regards to noise.
• George (10/5): safe, clean and convenient - we loved the place. it was a safe and secure complex. it was clean and comfortable. it was conveniently situated for us to get to our place of business.
• Verified traveler (10/5): Great room and location - Big size apartment, new furnished, daily housekeeping. Including 50mbit wifi, dstv, movie channels, towels etc. no hairdryer. 2 car parking, highly secured, great location, sandton area is good. A compact mall is very close, grocery, restaurants etc are walking distance.. It's an apartment so no room service or no concierge..
• josias (10/5): great insignia - Perfect. The best place that you can book in the sandton area.
• Niamh (8/5): Modern, well equipped apartment - Lovely new modern apartment. No cleaning service all weekend. Linen change once a week only. Wardrobe door came off hinges and fell on top of me (poorly finished) and couldn't be sorted until Monday as no staff available at weekends. Generally satisfied with stay, close to Sandton which has great restaurants and shopping. Uber taxi service available so that was hand. The apartment is in a busy block so some nights were noisy. Not wheelchair friendly or suitable for someone who can't carry luggage up steps, there is a lift but you still need to get up some external stairs. Pool is a tiny strip and looked murky. Great kitchen, fully equipped with excellent appliances.
• Cleopatra (10/5): A very comforting stay - Staff are very friendly and welcoming. The place is quiet, relaxing and peaceful. My apartment was very clean and room service was brilliant ie cleaning as they are self catering apartments. The kitchen has all the cutlery/utensils you need so all you need is to buy the food only. Air conditioning amazing. Felt very safe and secure the whole duration of my 18days stay. The neighbourhood also felt very safe. The apartments were a walking distance from the shops/ restaurants/ ATMs, 5mins max to be precise and only 20minutes walk from the beautiful Sandton shopping mall. The walk does not even feel that long to be fair!
• George (8/5): Nice and comfortable - Furnished nicely and in a lovely location. It was quite a delight to see it has a clothes washer/dryer, dishwasher, and a full bouquet of Dstv programs. The staff were polite and helpful. We had a tough time with the noisy maintenance work going on in some of the apartments above mine. I made a complaint about it and thankfully they rescheduled the timing. The pool size is so small as is the gym. All in all we had a nice one week stay here.
• Verified traveler (10/5): - This was a business stay over and this is a great apartment for a stay over and self catering if you have had your fill of hotels.
• thierry (10/5): NICE GREAT SPOT TO STAY... - this new place is amazing, the peole there are so nice , help full and trustable. the place is super secure and quiet, the area is too.. the best is to get a room with the garden but all the rooms are brand new and the gym is great too. the pool is a bit small... but nice to chill and have party.. i am exited to go back there its going to be my spot...
• Bernie (10/5): Excellent location Superb luxury apartments - Home away from home Everything was perfect Location, luxury facilities Excellent dedicated staff

Photos