Kanaan Group Hotel

Location: Ras ein, Baalbeck, lb

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 01:00 PM - 09:00 PM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Terrace
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Tour desk
• Soundproof rooms
• Ironing service
• Car hire
• Packed lunches
• Currency exchange
• Chapel/shrine
• Shuttle service (additional charge)
• Concierge service
• Grocery deliveries
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Food delivered to guest room
• Delivered food - securely covered
• Shopping on site
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Reception hall
• Japanese garden
• Vegetarian menu options available
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Basic Triple Room with Shared Bathroom

  The unit offers 3 beds.

  Max Occupancy: 5 (3 Adults)

• Twin Room

  This colorful, air-conditioned room offers a flat-screen TV, a desk and an electric kettle. Facilities include a wardrobe, a mini-bar and a telephone. The bathroom is fitted with a shower, free toiletries and a safety deposit box.

  Max Occupancy: 4 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Tile/marble floor
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic

• Double Room

  This colorful, air-conditioned room offers a flat-screen TV, a desk and an electric kettle. Facilities include a wardrobe, a mini-bar and a telephone. The bathroom is fitted with a shower, free toiletries and a safety deposit box.

  Max Occupancy: 4 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Tile/marble floor
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic

• Family Room

  Fitted with dark wooden furniture, this air-conditioned room offers a satellite TV, an electric kettle and a mini-bar. Facilities includes a wardrobe, a telephone and a desk. The bathroom is fitted with a hairdryer, a shower and slippers.

  Max Occupancy: 8 (4 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Tile/marble floor
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic

• Mini Suite

  This warmly decorated, air-conditioned suite offers a separate living room with a satellite TV. Facilities include an electric kettle, a mini-bar and a wardrobe. The bathroom is fitted with a shower, a hairdryer and slippers.

  Max Occupancy: 4 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Sofa
  • Tile/marble floor
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic

Guest Reviews

• Juha (9/5): Tres bon logement - Personnel très acceuillant, vraiment aux petits soins ! De plus, on nous a gentillement surclassé. La chambre était spacieuse, propre et confortable. Il est vraiment bien placé et dispose d'un parking privé donc vraiment idéal ! Je dois quand même préciser qu'il y a eu pas mal de bruits provenant de la rue, il y avait des gens qui s'amusaient à faire des dérapages juste en dessous de l'hôtel jusqu'à 23h-0h mais ce n'est pas la faute de l'établissement.
• Tsoler (10/5): - Very friendly & kind staff, modern bldg & furniture, supper hygine, perfect location
• Edmond (9/5): -
• Wehbe (8/5): -
• Abass Fakry (8/5): - Location
• elie (10/5): -
• Abass Fakry (7/5): -
• Hanna (8/5): -
• Sameh (9/5): - Everything Nothing
• Joseph (8/5): - The place is clean and the mini sweet was spacious for a family of 3. There was free wifi and free parking. The room was equipped with AC which was essential during the summer. The towels and bathroom toiletries were available. We booked the double room with an extra bed, they offered the moni sweet for the same price. We were 2 adults and 1 child. The room was equipped with one extra bed without the extra accessories for the extra person (no extra toothbrush, no extra cup). They asked to send payment before the time of cancellation period was over or they will cancel our booking, the excuse was there was a festival and they cannot keep the room on hold unless we pay the fees one week ahead of time.
• Pierre (8/5): -
• Najat (10/5): Pleasant - All in all is good but the staff are really very very pleasant and very responsive All was good
• Romain (8/5): - Hôtel avec parking les chambres sont confortables
• Emad Salman (7/5): كانت ليلة من الجحيم لم انم لحظه واحده بسبب صوت المكيف - قريب على المناطق الترفيهيه والكافيهات صوت قطعة المكيف الخارجيه تجعلك تشعر انها تنام معك ع السرير وتصرخ بصوت مرتفع وتقول لن اجعلك تنام ما دمت انا اعمل كانت ليلة مقرفه لم انم ولا لحظه واحده دخلت الغرفه واحده ونصف صباحا وبقيت مستيقض للساعه 7 صباحا فطرت وخرجت بلا عودة😢
• Nicky (10/5): -
• Hani (10/5): -
• Samuel (9/5): - Sehr gut gelegen. Sehr freundliches und hilfsbereites Personal.
• Ziad (10/5): As usual very nice stay and special thanks to hussein in front desk ♥️ - Best location in town
• Ali alachkar (7/5): - The staff and the hotel The location is toooooo noisy
• qinmian (10/5): - 刚入住，服务员就送来了果汁和点心，第二天一早，又送来了香喷喷的咖啡，真是出乎意料的惊喜！ 窗帘如果换成遮光帘就更好了！
• ابراهيم (10/5): -
• Benjamin (9/5): - Très bel hôtel, le vrai style du moyen orient
• Ahmad (7/5): -
• Hala (10/5): -
• Valerii Galakhov (7/5): The only hotel in Baalbek, listed on booking.com - The hotel is the only option in Baalbek, listed on booking.com - that's the main benefit. The room was quite small, but bed and linen were ok. Air conditioning ok. We haven't eaten in hotel restaurant, I cannot say anything about it, but I would recommend Jisr Al Kamar restaurant nearby. It takes half of an hour to walk to Baalbek archeological site from the hotel, passing by local green market. It took 1 hour to check in, while we were exhausted after the journey to Baalbek, Wi-Fi is not very fast and is not available at all from time to time. Sometimes bad smell in the lobby. Sometimes noise from bus stop near the hotel. No major things.
• Jaro (10/5): -
• Nikica (10/5): -
• Małgorzata (6/5): materace pokryte dermą -
• AHMED (8/5): فندق ممتاز لانه الوحيد في هذه المنطقة - الموقع ممتاز،، الدفاية تعمل طوال الوقت ،، الكهرباء تعمل طوال الوقت ،، الموظفون ودودون،، المطعم المجاور للفندق مطعم سما بعلبك فطوره لذيذ الدش عند الاستحمام يتبدل من الحار الى البارد فجأة ،، المنطقة المجاورة للفندق غير آمنة،، ولاكنه الفندق الوحيد
• BylismyTam.pl (8/5): może być - Ładny hotel drogo i daleko od cenytum
• Rafael (6/5): - La ubicacion Michisimo olor a cigarrillo en la habitación, tambien entraba olor a cigarrilo por la ventilación. Huespedes gritando a tempranas horas sin que nadie haga nada. Mampara del baño rota.
• Ahmad Karaki (7/5): -
• Ahmad Karaki (7/5): -
• Jamil (8/5): sehr bequem - Alles war in Ordnung nichts alles war gut
• Rola (9/5): Beautiful stay so relaxing - In the heart of Baalbek a beautiful stay, kind and lovely staff, very clean would recommend this hotel beautiful views!
• Gonzalo Muñoz (6/5): Good enough - The location is good and the breakfast was really nice as well. Also the receptionist were very kind and helpful The furniture in general is a bit old and the beds were not really comfy. The bathroom was a bit out of date. I was expecting a bit more for the price.
• hussein (7/5): -
• Aziza (10/5): -
• Mokdad (1/5): - Rude staff
• Roula Nassar (8/5): -
• Haddad Michel (3/5): -
• Farhat (8/5): - Die Lage super zentral das freundliche personal Hilfsbereitschaft vom Personal super Service Hygiene. Alles top.
• Ubikvitent (5/5): - Rooms are modern and beds are comfy. The heating didn't work in my first room and i got another for the second night. Showers were warm but with a broken shower hose only a drizzle came out, that was also better in the second room.
• Mohammad (8/5): -
• Artem (9/5): - Потрясающий завтрак. Помогли мне со всеми вопросами
• Hasan (8/5): -
• Oleg R. (10/5): -
• Mohammed (10/5): - La vue sur le parc Rien9
• Rony Zgheib (2/5): Poor communication - and didn't solve our issues - Two only things were positive the cleanliness of the rooms and the location of the hotel. We had a bad experience staying in this hotel. We booked it 3 months ago and asked for a room with a balcony, the next thing we know they provided us with 2 rooms that have a "balcony" underground that is linked directly to the service area and the parking of the hotel. We were really looking forward to enjoy our stay at baalback. We told the staff about this issue, and they were helpless about making up to their mistake. Every room was missing something and they did not provide us any other service when we ask ( such as providing extra towel, or extra shampoo...) The mattresses weren't confortable too. Not worth the value that you pay for
• Nawar (10/5): Recommended - Location Cleanliness View from the room
• Akif Akın (6/5): -
• Agustín (10/5): -
• Isabel (7/5): -
• Mengze (10/5): -
• Jan (9/5): Tolles Hotel - Gutes, sauberes Hotel, moderne Einrichtung, freundliches Personal.
• Irina (10/5): - Very nice place, perfect terrace Beds are not so good
• MALEK (6/5): The clients was staying making too much noise all the night - Close to every thing Little noisy
• Łukasz (9/5): -
• bernard (7/5): -
• Mihai (8/5): - Kind and attentive reception staff, large safe parking, good location, water and coffee/tea in the room. Run-down amenities (bathroom especially), poor internet, a little expensive for the value, looks better from the outside.
• Desiree (5/5): -
• Hussein (10/5): - Zimmern Betrüger
• Pawel_Dobrzykowski (9/5): really good hotel in Baalbek - very kind and helpfull staff, good rooms condition, big parking, location
• Michel (5/5): -
• ghith (9/5): -
• Mustapha (8/5): ottima scelta - struttura ben curata e posizione eccellente. Staff molto gentile e disponibile e ringraziamenti speciali vanno alla ragazza della reception per efficienza e cordialità. La terrazza è molto bella, la proprietà potrebbe sfruttarla in modo migliore (con postazione fissa di caffetteria/pasticceria) colazione molto povera (e per niente invitante) non degna dell'albergo
• Chaouki (9/5): Baalbak is a hidden jem, really worth the trip -
• Maria (7/5): Was ok - Spacious room in city center Be aware they accept only cash
• Sarah (7/5): -
• adel (5/5): Quality Cost could be better and to be improved - The breakfast was not as expected. The Location is fine. Private parking behind the building is fine and looks safe. The Staff clothes and presentation should be better. The Bathroom WC Toilet water evacuation is not well. Bad smell inside the Toilet to be solved.
• Hussein (4/5): Betrüger - Sauber, komfort,nette Leute Betrüger ,wird von jedem Zimmer 10 dollar alles pfand genommen was ich doch nichts zurück bekommen. Preis halten Sie nicht dran wie es vereinbart.
• Lara (7/5): -
• Lara (7/5): -
• Mireia (8/5): - Las instalaciones eran cómodas. La amabilidad de los empleados del hotel
• Roger (7/5): -
• giuliano (10/5): -
• Philippine (5/5): -
• krar (7/5): -
• Dino (10/5): -
• mansour (8/5): -
• Mohamed (9/5): Good staff and location good value of money - Size of the room and facilities No complimentary water as usual in all other hotels
• Caterina (6/5): -
• Dunia (10/5): Personalet er søde, venlige og imødekommende. Jeg har ikke meget at sige, end at det stærkt kan anbefales og vi havde en - Virkelig rent sted og værelserne samt hotellet ser meget pænere ud end billederne som er lagt inde på booking. Kan stærkt anbefales herfra.
• Rahme (10/5): Very Nice hotel - Very Nice hotel
• Ioan Sebastian (9/5): -
• Guest (10/5): Fantastisk sted! Bedste hotel i baalbak. Vi hyggede os meget - Rigtig god service, rent og god beliggenhed
• Ahmad (8/5): - Friendly staff Room size Cleanness Mattress not comfortable
• JEAN CLAUDE (6/5): Mitigé - Extérieur prometteur Vétusté de la salle de bain et forte odeur de fioul
• Marie-Christine (7/5): - The friendliness of the staff. The price quality ratio was very acceptable. The water in the shower was very thin. Women can not easily wash their hair for example.
• Guest (1/5): - Nichts Alles
• Ibrahim (9/5): -
• Nouf (8/5): -
• wissam (8/5): -
• Mia (4/5): - I liked the location A lot of stuff that were stated that should be in the room weren’t we asked for an extra sheet they said that they dont have it, we didnt have coffee or kettle in room and no shampoo when we asked for shampoo they got us 2 small bottles and one bottle that was used and half empty!
• Sibylle (3/5): Spend the night here if you really have to - Friendly staff - good location if you have to stay in Baalbek. Bed uncomfortable, too soft. And something unbelievable in our days, all linen was smelling of cold stale cigarette smoke. Breakfast: After spending years in Lebanon, travelling a lot, it was the worst ever.
• Csaba (9/5): -
• Adam (9/5): DOBRY HOTEL W DOBREJ CENIE I LOKALIZACJI. -
• Rita (9/5): -
• Petr (6/5): -
• Guest (3/5): -

Photos