Ella Mount Heaven Hotel
Location: 15th Mile Post, Wellawaya Road, Ella, Uva Province, 90090, Ella, LK
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Luxurious Spa and Recreation Facilities
Indulge in relaxation at our full-service spa and enjoy 3 indoor swimming pools and a 24-hour fitness center for your leisure.
Dining and Socializing Options
Savor delicious meals at our two restaurants, grab snacks at the cafe, and unwind at the bar/lounge or daily complimentary reception.
Convenience and Comfort
Benefit from complimentary wireless internet, concierge services, and a picnic area, while staying in well-equipped guestrooms with flat-screen TVs and daily housekeeping.
Unwind in style at Ella Mount Heaven Hotel and experience a perfect blend of comfort and luxury.
Important Information
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Policies
Check-in: 11:30 AM - 08:00 PM
Check-out: 11:00 AM
Instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Full-service spa
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Concierge service
- Picnic area
- Elevator
- Breakfast available (surcharge)
- Free newspapers in lobby
- Full-service spa
- Smoke-free property
- Tours/ticket assistance
- Free reception
- Conference center
- Snack bar/deli
- Free valet parking
- Airport transportation - pickup (surcharge)
- 24-hour fitness facilities
Rooms Available
-
Deluxe Double or Twin Room
1 King Bed
Overlooking the mountains
Layout - Living room, dining area, and sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV
Food & Drink - Electric kettle and room service (limited hours)
Sleep - Turndown service and bed sheets
Bathroom - Towels and shower
Practical - Free newspaper, iron/ironing board, and desk
Comfort - Daily housekeeping and heating
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Shower
- Desk
- Heating
- Interconnected room(s) available
- Electric kettle
- Room service (limited hours)
- Free newspaper
- Daily housekeeping
- Separate sitting area
- Turndown service
- Separate dining area
- Free WiFi
- Separate living room
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
-
Superior Quadruple Room
2 Double Beds
Overlooking the mountains
Layout - Living room, dining area, and sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV
Food & Drink - Electric kettle and room service (limited hours)
Sleep - Turndown service and bed sheets
Bathroom - Towels and shower
Practical - Free newspaper, iron/ironing board, and desk
Comfort - Daily housekeeping and heating
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Shower
- Desk
- Heating
- Interconnected room(s) available
- Electric kettle
- Room service (limited hours)
- Free newspaper
- Daily housekeeping
- Separate sitting area
- Turndown service
- Separate dining area
- Free WiFi
- Separate living room
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
-
Deluxe Triple Room
1 King Bed and 1 Double Bed
Overlooking the mountains
Layout - Living room, dining area, and sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV
Food & Drink - Electric kettle and room service (limited hours)
Sleep - Turndown service and bed sheets
Bathroom - Towels and shower
Practical - Free newspaper, iron/ironing board, and desk
Comfort - Daily housekeeping and heating
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Shower
- Desk
- Heating
- Interconnected room(s) available
- Electric kettle
- Room service (limited hours)
- Free newspaper
- Daily housekeeping
- Separate sitting area
- Turndown service
- Separate dining area
- Free WiFi
- Separate living room
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
-
Superior Double Room
1 King Bed
Overlooking the mountains
Layout - Living room, dining area, and sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV
Food & Drink - Electric kettle and room service (limited hours)
Sleep - Turndown service and bed sheets
Bathroom - Towels and shower
Practical - Free newspaper, iron/ironing board, and desk
Comfort - Daily housekeeping and heating
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Shower
- Desk
- Heating
- Interconnected room(s) available
- Electric kettle
- Room service (limited hours)
- Free newspaper
- Daily housekeeping
- Separate sitting area
- Turndown service
- Separate dining area
- Free WiFi
- Separate living room
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
Guest Reviews
- leo (10/5): heavenly one - had a lovely homely feeling, and the staff were incredibly helpful and nice. absolute view guaranteed. just go and enjoy.
- Jaden (9/5): - nice and calm environment so happy through the stay.
- muzni (10/5): - i just wanted to stand there as in the picture and took a pic too. sorry i dont have wwith me to upload here and also privacy matters. so nice atmosphere there. thank you team.
- Niki (10/5): - room, service and food all made reached our expectation level. best location and very easy to locate.
- Maya (10/5): best views were around us -
- wesly (9/5): - It is great location to explore the area. taking a cup of coffee at the evening there would be amazing. suggestion of mine.
- MariseMal (9/5): - Beautiful view, serene. The room is spacious and clean woth adequate facilities. There was a very nice fruit plate on arrival. Staff was very friendly and helpful. Everyone. And very attentive. Wifi is a bit patchy and no fridge in the room. I didn't ask for one and I'm sure if I did, they would've made a plan.
- Horlen (10/5): -
- Franchessca (10/5): - We liked it very much! Nice mountains around and absolute view. recommended for 100% nature seekers.
- Rahamat (2/5): Worst hotel in this universe - The worst hotel in the entire universe..toilet smelling..gave used soap wrapped in tissue, no fridge, no vanity, broken shower head, to go to toilet, have to cross wet shower floor, flies sitting all over breakfast food, no tissue, no face towel, no hand towel, reception did not talk, did not provide any information, asked bell boy about dinner, he said buffe, but when went to restaurant, no buffe..only fried rice and pasture..had to abandon the restaurant and went for dinner in the town. Booked for 2 night but had to change the hotel after 1 night..cannot stay in this horrible hotel..will ask hotels.com to refund my money..This hotel is worth nothing.
- Mohamad (2/5): - Very dirty. Terribly dirty. Very old. Pictures on Expedia don't match reality. Bugs everywhere. Toilet fixtures old and damaged. We couldn't even shower. Wifi terrible. I am trying to file a claim on this property for misleading and showing wrong information while booking.
- Chamila (4/5): - Beautiful view but hotel is run down. Rooms were huge but there were bugs. The room pools were stagnant water and very dirty. Lots of stairs made it hard for elderly parents to navigate. Bathrooms were not clean and ver unpleasant
- Susan (4/5): - The hotel is tired and dusty. Everything was old and faded. The rooms may once have been grand and that has faded. Even though I had booked 2 nights and paid the room I booked wasn’t available when I arrived. The food was ordinary.
- Angela (6/5): NEvER AGAIN - When we got to the hotel they 1st said they didn't do hotel's. Com so i was about to cancel my credit card as i thought i had been scammed had i done so it would have been very inconvenient. After 20 minutes of panicking the manager came over and said we did have a booking. If i had not paid upfront i would have walked out NOT HAPPY 😡
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