WoodSpring Suites Baton Rouge East I-12

Location: 11544 N Harrells Ferry Rd, Baton Rouge, us

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Family rooms
• Pets allowed
• Lift / Elevator
• Fax/photocopying
• Facilities for disabled guests
• Wheelchair accessible
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Fire extinguishers
• First aid kit available
• Invoice provided
• Smoke alarms
• Food delivered to guest room
• Screens / Barriers between staff and guests for safety
• Key card access
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Secured parking
• Fishing nearby
• Bulk dispenser for toiletries

Rooms Available

• Efficiency Queen Room with Accessible Tub - Smoking

  The unit offers 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Desk
  • Toilet paper

• Efficiency Room with Two Queen Beds and Kitchen - Smoking

  The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Desk
  • Toilet paper

• Efficiency Queen Room - Mobility Accessible/Non-Smoking

  The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Toilet paper

• Efficiency Queen Room with Sofa Bed - Accessible/Non-Smoking

  The unit has 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Desk
  • Toilet paper

• Efficiency Queen Room with Kitchen - Non-Smoking

  The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Desk
  • Toilet paper

• Efficiency Room with Two Queen Beds and Kitchen - Non-Smoking

  The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Desk
  • Toilet paper

• Efficiency Queen Room with Kitchen - Smoking

  The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Desk
  • Toilet paper

Guest Reviews

• Derrick (10/5): -
• Belk (1/5): Shit - Nothing. It’s a trap hotel. Hookers and trash everywhere
• Tania (2/5): - The young lady at the front desk was wonderful didn't get her name but she works the 3-11 shift. It's not safe at all. Doors are left open for any and everyone to come in that doesn't have a key access. Real bad drug and prostitution area. Will not recommend this place at all.
• Gordon (10/5): -
• Williams (2/5): Shortest stay ever - Nothing honestly How dirty and uncomfortable it was
• Lisa (5/5): -
• Dylan (10/5): -
• O'Neal (4/5): - I needed to stay there for a few days until I moved into my apartment, so the stay did what it needed to do. The guests were sketchy. I understand the reality of using extended stays, but that was the down side.
• A’miyre (10/5): -
• A’miyre (10/5): -
• Rob (1/5): - Room was in deplorable conditions
• raven (10/5): The receptionist and the owner was nice, they are very understanding - everything nothing
• amori (10/5): -
• Isaiah (1/5): I will never stay at one of these hotels again. - It was close to a good noodle spot It smelled terrible, the pet fee was insane considering how terrible the room was. The fridge looked like it was taken of the side of the road after months. Genuinely a terrible stay please please please just go to the motel 8 right next door.
• Jamie (1/5): -
• Nakiaya (3/5): -
• Wilker (1/5): -
• Field (10/5): - Very very friendly staff ,my friend and I were there under very stressful personnel family matters and they seemed almost be lead by the spirit just saying we were able to relax and felt like a weight was lifted Thank yall for things done you didn't even know you were doing, we will be back and refer anyone who would ask I liked it all
• DaJennea (1/5): Never again. - Horrible hotel. Needs to shut down. Nothing, the bed was horrible the tub was nasty. filthy
• Zeki (10/5): -
• Tyquinica (1/5): It had roaches and mildew everywhere. The staff was disrespectful. They had a drunk man in the front that kept bothering - Nothing It had roaches and mildew everywhere. The staff was disrespectful. They had a drunk man in the front that kept bothering us booking.com. Still didn’t give me my deposit back on my refund back.
• April (10/5): -
• Jharene (1/5): i had to move rooms sevrral times, due to broken blinds, burnt holes in the comforter, the last room had no towels, i - nothing They are not concerned with the guest experience. Advising they are not able to compensate in any way.
• Lynette (10/5): -
• Amber (4/5): - It had mold in the vents. The heater smelled so bad
• Quanesha (1/5): Terrible! The staff extremely poor and terrible attitude I was cussed at and scammed out of money - Nothing at all Everything
• Will (6/5): Decent stay - Staff and comfort Leaks and loud neighbors
• tamia (4/5): didnt enjoy it - hotel room was dirty the room
• Field (10/5): -
• Tacori (2/5): Horrible but staff were friendly - I love how the staff was patient with me and ny family I booked a month for a room . When I got there a room wasn't available so she said she would put me in a room and I would only pay for a night out of my reservation that was booked online . I changed rooms the next morning. The lady there waa mew she charged me only for a week so i didnf get my monthly discount .roaches were horrible ! I had to switch rooms again ! they were still in there but not as bad but the room also had gnats . I wanted a refund to be told I couldn't be refunded . I had to make do for me and my 2 very young kids. Back to the lady being new the room ended sooner than expected so I had to book again ! That was almost 2000. If I had the resources on had I would've packed up and went elsewhere
• LaToya (9/5): -
• Jeremy (3/5): Could have saved money not going stay - Nothing It was loud, trashy, staff not professional
• Yolunda (1/5): Did not stay, poor customer service - Did not stay Customer service poor, canceled my reservation, upon arrival to check in, no one to be found to check in. Called number on phone, said I had to wait 30 minutes before someone showed up to check me in. So I left property and went to another hotel
• Holmes (7/5): -
• Kanisha (3/5): -
• Carter (10/5): -
• Kanisha (1/5): -
• Marlene (8/5): -
• roxanne (1/5): I WOULD NEVER STAY AT THIS BRAND AGAIN. - I wouldn’t eat nothing there. The hotel is in need of a renovation cause it was a mess. The first room we were in smelled like mold. The second room smelled better but THE ROACHES TOOK ME THE HELL OUT!! Roach behind the bathroom door, under the mattress and headboard!! I started to sleep in my car but my husband took me to Walmart for some bleach, roach spray and air freshener. Also had to buy an iron the rooms don’t have phones so you had to walk back to the desk; my husband kept walking to the desk for the tv cause it wasn’t working.
• huff (4/5): - It was a great area east to get to. Had a flat hospital looking pilliows
• Cierra (1/5): I want my money back - I never stayed here I want my money back , no one was even at the front desk to check in Unprofessional I had to wait 30 mins for someone to get there to check in and then she said they couldn’t process anything after 1:30 and I was already there waiting
• Clay (1/5): God awful place - Nothing terrible place Everything
• Ashlie (10/5): -
• zaria (1/5): -
• Sirnitra (8/5): -
• carla (1/5): -
• Brandon (2/5): - The room had an awful stench. The fridge was rusted. Shower takes 30 minutes to warm up. Toilet makes an awful noise when flushing it. Avoid this place at all cost!
• Malcolm (2/5): - This hotel was nasty looking.. the covers were dingy, had all kinds of fur balls on it… a roach running a marathon in the bathroom. The refrigerator had rust marks all on it. The only thing was decent was that the ac was blowing really cold. They gave u 2 sheets to cover up with, there was no comforter… I will not recommend this location to anyone unless u just want to go there to get a quickie then roll out
• Mark (8/5): - Parking was easy and secuŕe. The AC worrked well.
• Isaías (2/5): - Not staying there again
• Daidrian (4/5): - Parking was ok
• Milton (10/5): - Everything was good: courtesy of the staff. The only complaint I had was the stove did not work; beside that our experience was good!
• Christopher (3/5): It was ok - Ok Friendly workers
• Rollin (2/5): - Terrible mold smell within the rooms that was masked in the hallway with air fresheners and cleaners.
• Ashlie (10/5): I was good, booked here again. - Nice and secure, tucked off and easy access to stores No complaints
• Paulette (4/5): - Friendly staff
• Amanda (2/5): - I purchased a room at 2am thinking id check in then go to the front desk to check in, but nope
• Jaklyn (4/5): - The floors were terribly disgusting. The smell in the hallways was so strong of air freshener it gave me a headache and when I opened my room door, I could tell that was to mask the scent of the rooms. Be careful if you have kids, the windows open (any floor) but that did help with airing the room smell out. Employees were kind and helpful. The rooms just were very crack hesd vibes
• Terrell (10/5): - The property is very very clean and it is convenient for transportation and shopping.
• Deja (9/5): -
• Deja (8/5): -
• Deja (8/5): -
• Peggy Blessed (8/5): - Good
• Grace (2/5): Wasn’t allowed to check in - There was no one at the check in desk so I used the phone to call someone to the desk and no answer. Overall I wasn’t allowed to check in and my money was still taken
• Mark (2/5): - Change
• Joseph (2/5): - I didnt like it smelt like mold n had bugs
• Verified traveler (4/5): Cheap for a REASON. - Got the room for my sisters birthday. Was really surprised of how cheap it was but i put 2 and 2 together when we walked in. Customer services were great but we Immediately smelled mold when we got to the room. Pillows were absolutely gross and there were stains all on the sides of the fridge. Holes in walls and a dry rotted curtain fixture, that almost fell on my sister when she tried to pull up the blinds! so we couldnt close the blinds after. Had to wesr shoes and or socks while walking around vecause the carpeting felt moist. The best part was that the bed was comfortable and we had hot water. It was cheap so we stayed. Wasnt sure on why WE had to pay an extra $50 deposit but they need it more than we did. Thank you.
• Scott (4/5): Disappointing -
• Cooper (1/5): I’ll give it 5/10 the dog hair and roaches ruined the stay before that we were ok - Microwave and stove top rooms Roaches and Dog Hair
• Melanie (6/5): I wouldn't recommend - The smell and room needs an upgrade, it looks ran down but I guess you get what you pay for
• Derinekia (2/5): - Not how it looks online . Very unsafe for kids both locations
• Terell (7/5): Good -
• Cynthia (2/5): - The floor in the room was sticky like it was never mopped. The bed was uncomfortable
• Ricky (1/5): Bad -
• Cedotal (1/5): Had to soak in bleach after staying there - The room was nasty there was shit on the walls no towel the sheets had burned holes the window had a bullet hole in it the toilet wouldn’t stop running I cut the stove on and it set off the smoke alarm had to go to front desk I ask if I could change rooms cause the door wouldn’t even lock some random man walks in the room like not safe at all but to top all this off they wanted to charge me extra to change rooms like that’s crazy Everything
• Gena (2/5): - Don't do it! Run away!!! Roaches, smells, carpet felt wet, no hot water, awful. Asked for a non smoking room but the cigarette smell had my asthma kicking so bad I had to use my inhaler. It was so bad we left after 2 hours. When I went to turn in the keys , nobody came out. I used the phone and nobody ever came. The back door was propped open with the luggage cart, so we had to make 2 trips.It was one of the worst places I have ever stayed or should I say almost stayed. I couldn't even ask anyone for a refund because there was nobody there.
• Alexis (2/5): - N/A
• Jeffrey (1/5): Stay away!!!!! - A good location of the highway. Looks good from the appearance of the exterior. Got to the property and no one at the desk. Did not have the room I booked. Said all they had was a handicapped room and I accepted due to my wife is disabled. Got to the nonsmoking room on the second floor and it reeked of smoke from smoking rooms on the first floor. Rooms are in serious need of improvements.
• Athena (2/5): - I’m writing to formally file a complaint and request a full refund for my reservation at WoodSpring Suites Baton Rouge, booked through Expedia for one night. I checked in well after midnight and what I encountered was completely unacceptable. The room was unsafe, unsanitary, and absolutely unfit for any guest. The floor was sticky, there were multiple large dead cockroaches, and none of the light switches worked. The room smelled horrific—like a mix of mildew, old cigarettes, and the dead. The sheets didn’t appear clean, and I genuinely feared for my health. I seriously wondered if the bedding might have lice or scabies. I honestly would have felt safer sleeping in my rental car, and ultimately, that’s what I nearly had to do. To make matters worse, when I returned to the front desk to report the issues, the woman there said, “I had a feeling you’d be back,” suggesting the staff knowingly check guests into rooms in that condition. That level of negligence is completely unacceptable. I immediately left and had to drive around Baton Rouge searching for an alternative hotel. Most places were already fully booked, turning this into a stressful, exhausting, and completely avoidable ordeal. This was the worst hotel experience of my life. I did not stay, and I am demanding a full refund. I also strongly urge Expedia to reconsider listing this property, as it presents a clear health and safety risk to customers.
• Taslisa (4/5): Disappointing -
• kirk (6/5): - We had to get the front desk to open the door Everytime we left the room because our key wouldn't work
• Calshira (1/5): bad and rude - mrs marshal is very RUDE very unprofessional she hung up in my face and her communication is very poor
• Juan (7/5): After all, it was a nice place to let your head down - It was nice The buggy that carries luggage’s was only one in the property….
• Tae (5/5): Passable - It was a 30 dollar extra charge for check in , no stay over service. Tub did not drain
• Calshira (10/5): quite and clean - the workers is very respectful and helpful
• Taslisa (3/5): Poor -
• Margaret (6/5): - I was surprised at how. much litter was in the parking lot. I saw someone picking up after I checked out in the morning. The room I was in, was clean, neat, but seriously worn out -- cabinet at the kitchenette has chips, tears, breaks; no bedside lamp, just overhead; musty smell. I think the staff tries, and they were courteous, friendly, but management needs to take long and deep look at the conditions of this property.
• Kim (1/5): Horrible and wouldn’t recommend - Nothing Roaches, doors wouldn’t close had to force them close because they were coming off the hinges and I had 2 rooms like that. Floor was moist and slippery. Live and dead roaches found all over room including in drawers.
• Madeilyn (1/5): Bad -
• Jeffrey (2/5): - Dirty underwear in bathroom with bugs on it. Roaches in shower. Hair on the bed. Disgusting
• KEONDRA (6/5): - The staff was excellent. Only complaint I have is that I booked a non smoking room, but as soon as I entered it smelled of cigarette smoke. The bathroom walls were covered in nicotine stains.
• Crockett (1/5): Bad - The staff There were roaches running up the walls, rust, mold and a ziploc over the smoke detector. It smelled like weed. The door wouldn’t close all the way and the bed was not made - looked like someone had just slept in the bed. We got a full refund.
• Verified traveler (4/5): Don’t recommend! - Room had just been cleaned but there were NO towels in room. Went to front desk and asked for towels and was told to bring towels down for exchange….there were none in room how can I exchange. Toilet would “screech” for 5 minutes after flushing. Yes there was a microwave but most suites I have been in with stove provide a pot to cook in or at least paper plates and plastic ware, just saying. Let’s just say this room needs work. Paint bubbling in bathroom above tub. Broken furniture…need I say more.
• Carisma (10/5): Loved it slept goodn - Nice & quite The smells of the rooms when entering
• Candace (4/5): - The first room that was given to me the beds were not made and they were sitting on chairs, the floor had a big red spot on the floor that looked like blood, the second room the refrigerator were rusted very bad, the room had a very bad smell, the toilet when you flush it made a whistle sound, the shower wasn’t cleaned, and the water wouldn’t get hot, for the amount of money that they charged people, the property should look better I would not recommend this place to anyone 😡😡😡
• Michelle (1/5): Bad - Nothing It was dirty no screens properly on window bugs flying in no towels no soap just horrible
• Marlon (2/5): - Wasn’t no one working we had to wait on someone to come give us a room key
• Elizabeth (1/5): Very disappointing !!! - The room was just wiped down from the prior people. There was still stuff in the refrigerator. The floor was sticky. The bed was so hard it would we could sit on the floor. It is very, very uncap the commode run all the time you couldn't flush it good and I've been in motels like this before the extended stay and they had the bare necessities of like a pot of frying pan utensils and I know people steal this stuff, coffee, pots and stuff, but have it upfront so when we check in, you got it on my card and if I take something, tell them they're gonna be added the price cause you get there you get unloaded you're getting ready for church. This is camp meeting weekend. That's why we were there at church Jimmy Swaggart ministries then we had to turn around and go to Walmart Sam's or wherever we can find the stuff that we needed in that traffic in Louisiana we're only allowed one pillow really I can't help if you're running out of pillows, but I need two pillows. They're not allowed to clean the rooms or make the beds are freshened up that place till you've been there a week that's not me. I changed my sheets at least every two days and I sweep and mop my floors, vacuum at least every two days that was only a bar of soap in there that's all that was in there they never offered any more towels, washcloths or anything so we had to go buy towels the parking lot on the backside. The door was broken, so it was not locked, and there was people in and out in and out all night. The people that live there would go outside cause we come in late from church and we can barely even get to the door for all these extra people outside. They should be on the camera. Somebody should be watching them if that's not broke the first two ladies that we on Wednesday that we met they were nice and friendly, but that was it. I never seen them again and the next two ladies they just said there's nothing we can do. Leaving
• Kavona (1/5): Bad - Nothing The halls smells like smoke the rooms were not clean
• Cameshia (10/5): Exceptional -

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