WoodSpring Suites Chesapeake-Norfolk South
Location: 137 Kempsville Road, Chesapeake, us
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Convenient Location
WoodSpring Suites Chesapeake-Norfolk South, located just a short distance from popular attractions like Mount Trashmore Park and Topgolf Virginia Beach, offers a prime spot for travelers looking to explore the area.
Fully Equipped Kitchen in Some Rooms
Enjoy the convenience of having a kitchen equipped with a fridge, microwave, and stovetop in select rooms, providing you with the flexibility to prepare your own meals during your stay.
Nearby Golfing and Airport Access
With the Virginia Beach National Golf Club in close proximity and easy access to Norfolk International Airport, this hotel caters to both leisure and business travelers alike.
Book your stay at WoodSpring Suites Chesapeake-Norfolk South for a comfortable and convenient experience.
Important Information
Policies
Check-in: 03:00 PM - 11:00 PM
Check-out: 11:00 AM
Amenities & Facilities
- Offsite parking discounted rates available
- Parking
- Non-smoking rooms
- Air conditioning
- Family rooms
- Pets allowed
- Lift / Elevator
- Fax/photocopying
- Facilities for disabled guests
- Wheelchair accessible
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- Security alarm
- Key card access
- Television in common areas
- Free wired internet
- Offsite parking discounted rates available
- Internet access
- Bulk dispenser for toiletries
Rooms Available
-
Suite, 2 Queen Beds, Non Smoking
2 Queen Beds
300 sq feet
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, and microwave
Sleep - Bed sheets
Bathroom - Private bathroom, towels, and a shower/tub combination
Practical - Desk, phone, and iron/ironing board (on request)
Comfort - Climate-controlled heating and air conditioning
Accessibility - Visual fire alarm
Need to Know - Limited housekeeping
Non-Smoking
Max Occupancy: 4 (4 Adults)
- TV
- Telephone
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Kitchen
- Alarm clock
- Wardrobe or closet
- Stovetop
- Separate sitting area
- High-speed internet access
- Free WiFi
- Bedsheets provided
- Visual fire alarm
- Desk chair
-
Suite, 1 Queen Bed, Accessible, Non Smoking
1 Queen Bed
300 sq feet
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, and microwave
Sleep - Bed sheets
Bathroom - Private bathroom, towels, and a shower/tub combination
Practical - Desk, phone, and iron/ironing board (on request)
Comfort - Climate-controlled heating and air conditioning
Accessibility - Low-height door lock
Need to Know - Limited housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- TV
- Telephone
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Kitchen
- Alarm clock
- Wardrobe or closet
- Stovetop
- Wheelchair accessible
- Separate sitting area
- High-speed internet access
- Free WiFi
- Bedsheets provided
- Lowered peephole/view port in door
- Visual fire alarm
- Wheelchair-width doorways
- Desk chair
-
Suite, 1 Queen Bed, Non Smoking
1 Queen Bed
300 sq feet
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, and microwave
Sleep - Bed sheets
Bathroom - Private bathroom, towels, and a shower/tub combination
Practical - Desk, phone, and iron/ironing board (on request)
Comfort - Climate-controlled heating and air conditioning
Accessibility - Visual fire alarm
Need to Know - Limited housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- TV
- Telephone
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Kitchen
- Alarm clock
- Wardrobe or closet
- Stovetop
- Separate sitting area
- High-speed internet access
- Free WiFi
- Bedsheets provided
- Visual fire alarm
- Desk chair
-
Suite, 2 Queen Beds, Smoking
2 Queen Beds
300 sq feet
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, and microwave
Sleep - Bed sheets
Bathroom - Private bathroom, towels, and a shower/tub combination
Practical - Desk, phone, and iron/ironing board (on request)
Comfort - Climate-controlled heating and air conditioning
Accessibility - Visual fire alarm
Need to Know - Limited housekeeping
Smoking
Max Occupancy: 4 (4 Adults)
- TV
- Telephone
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Kitchen
- Alarm clock
- Wardrobe or closet
- Stovetop
- Separate sitting area
- High-speed internet access
- Free WiFi
- Smoking
- Bedsheets provided
- Visual fire alarm
- Desk chair
-
Suite, 1 Queen Bed, Non Smoking
1 Queen Bed
300 sq feet
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, and microwave
Sleep - Bed sheets
Bathroom - Private bathroom, towels, and a shower/tub combination
Practical - Desk, phone, and iron/ironing board (on request)
Comfort - Climate-controlled heating and air conditioning
Accessibility - Visual fire alarm
Need to Know - Limited housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- TV
- Telephone
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Kitchen
- Alarm clock
- Wardrobe or closet
- Stovetop
- Separate sitting area
- High-speed internet access
- Free WiFi
- Bedsheets provided
- Visual fire alarm
- Desk chair
-
Suite, 1 Queen Bed, Smoking
1 Queen Bed
300 sq feet
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, and microwave
Sleep - Bed sheets
Bathroom - Private bathroom, towels, and a shower/tub combination
Practical - Desk, phone, and iron/ironing board (on request)
Comfort - Climate-controlled heating and air conditioning
Accessibility - Visual fire alarm
Need to Know - Limited housekeeping
Smoking
Max Occupancy: 2 (2 Adults)
- TV
- Telephone
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Kitchen
- Alarm clock
- Wardrobe or closet
- Stovetop
- Separate sitting area
- High-speed internet access
- Free WiFi
- Smoking
- Bedsheets provided
- Visual fire alarm
- Desk chair
-
Suite, 1 Queen Bed, Accessible, Non Smoking
1 Queen Bed
300 sq feet
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, and microwave
Sleep - Bed sheets
Bathroom - Private bathroom, towels, and a shower/tub combination
Practical - Desk, phone, and iron/ironing board (on request)
Comfort - Climate-controlled heating and air conditioning
Accessibility - Low-height door lock
Need to Know - Limited housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- TV
- Telephone
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Kitchen
- Alarm clock
- Wardrobe or closet
- Stovetop
- Wheelchair accessible
- Separate sitting area
- High-speed internet access
- Free WiFi
- Bedsheets provided
- Lowered peephole/view port in door
- Visual fire alarm
- Wheelchair-width doorways
- Desk chair
-
Suite, 1 Queen Bed, Accessible, Smoking
1 Queen Bed
300 sq feet
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, and microwave
Sleep - Bed sheets
Bathroom - Private bathroom, towels, and a shower/tub combination
Practical - Desk, phone, and iron/ironing board (on request)
Comfort - Climate-controlled heating and air conditioning
Accessibility - Wheelchair accessible
Need to Know - Limited housekeeping
Smoking
Max Occupancy: 2 (2 Adults)
- TV
- Telephone
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Kitchen
- Alarm clock
- Wardrobe or closet
- Stovetop
- Wheelchair accessible
- Separate sitting area
- High-speed internet access
- Free WiFi
- Smoking
- Bedsheets provided
- Portable bathtub seat
- Lowered peephole/view port in door
- Bathtub grab bar
- Accessible bathtub
- Visual fire alarm
- Wheelchair-width doorways
- Desk chair
-
Suite, 1 Queen Bed, Smoking
1 Queen Bed
300 sq feet
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, and microwave
Sleep - Bed sheets
Bathroom - Private bathroom, towels, and a shower/tub combination
Practical - Desk, phone, and iron/ironing board (on request)
Comfort - Climate-controlled heating and air conditioning
Accessibility - Visual fire alarm
Need to Know - Limited housekeeping
Smoking
Max Occupancy: 2 (2 Adults)
- TV
- Telephone
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Kitchen
- Alarm clock
- Wardrobe or closet
- Stovetop
- Separate sitting area
- High-speed internet access
- Free WiFi
- Smoking
- Bedsheets provided
- Visual fire alarm
- Desk chair
-
Queen Room with Two Queen Beds - Smoking
The well-equipped kitchen features a stovetop, a refrigerator and a microwave. This family room has air conditioning, a seating area and a TV with cable channels. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- TV
- Air conditioning
- Refrigerator
- Seating Area
- Microwave
- Satellite channels
- Kitchen
- Stovetop
-
Queen Suite - Smoking
The unit has 1 bed.
- Toilet paper
-
Queen Suite - Non-Smoking
The well-fitted kitchen features a stovetop, a refrigerator and a microwave. This suite provides a seating area and a TV with cable channels.
Max Occupancy: 2 (2 Adults)
- TV
- Refrigerator
- Seating Area
- Microwave
- Satellite channels
- Kitchen
- Stovetop
-
Queen Suite - Non-Smoking
The well-fitted kitchen has a stovetop, a refrigerator and a microwave. This suite features air conditioning, a seating area and a TV with cable channels.
Max Occupancy: 2 (2 Adults)
- TV
- Air conditioning
- Refrigerator
- Seating Area
- Microwave
- Satellite channels
- Kitchen
- Stovetop
-
Queen Suite - Smoking
The well-fitted kitchen has a stovetop, a refrigerator and a microwave. This suite features air conditioning, a seating area and a TV with cable channels.
Max Occupancy: 2 (2 Adults)
- TV
- Air conditioning
- Refrigerator
- Seating Area
- Microwave
- Satellite channels
- Kitchen
- Stovetop
-
Queen Suite with Two Queen Beds - Non-Smoking
The fully equipped kitchen has a stovetop, a refrigerator and a microwave. This suite features air conditioning, a seating area and a TV with cable channels.
Max Occupancy: 4 (4 Adults)
- TV
- Air conditioning
- Refrigerator
- Seating Area
- Microwave
- Satellite channels
- Kitchen
- Stovetop
-
Queen Suite - Accessible/Smoking
The well-fitted kitchen has a stovetop, a refrigerator and a microwave. This double room features air conditioning, a seating area and a TV with cable channels. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- TV
- Air conditioning
- Refrigerator
- Seating Area
- Microwave
- Satellite channels
- Kitchen
- Stovetop
-
Queen Suite - Accessible/Non-Smoking
The well-equipped kitchen features a stovetop, a refrigerator and a microwave. This suite has air conditioning, a seating area and a TV with cable channels.
Max Occupancy: 2 (2 Adults)
- TV
- Air conditioning
- Refrigerator
- Seating Area
- Microwave
- Satellite channels
- Kitchen
- Stovetop
-
Queen Suite - Smoking
The well-fitted kitchen has a stovetop, a refrigerator and a microwave. This double room features air conditioning, a seating area and a TV with cable channels. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- TV
- Air conditioning
- Refrigerator
- Seating Area
- Microwave
- Satellite channels
- Kitchen
- Stovetop
-
Queen Suite - Accessible/Non-Smoking
The kitchen is fitted with a stovetop, a refrigerator and a microwave. This suite features air conditioning, a seating area and a TV with cable channels.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Refrigerator
- Seating Area
- Microwave
- Satellite channels
- Kitchen
- Stovetop
Guest Reviews
- Maurice (10/5): - Quiet
- Shemika (2/5): it was very nasty places this time room was clean at all - it was great location it seat back from other places
- Shemika (2/5): I love places it was very noisy and room this time was very nasty. - it was great location it seat back from other places.
- Quinton (1/5): Roaches everywhere but the had a no refund policy and when I called the number posted I didn’t get a answer - N/A Roaches everywhere but the had a no refund policy and when I called the number posted I didn’t get a answer
- Timothy (3/5): - Smoking rooms Bathroom wasn't cleaned, trash on the floor and urine on the toilet that I had to clean.
- Tamara (6/5): -
- Brittany (1/5): -
- Joseph (1/5): - Nothing Everything. Showed up at 1am to check in as our flight got delayed, I had to call the front desk as no one was there. They answered and told me that the system does not let them check in after 1am so I had no chance of getting the room I booked. I had to book a room at another hotel just so I had somewhere to stay. I showed up the next day to check in my booked room with 2 queens non smoking, showed up and they sold my room to someone else. They tried to offer me a smoking room and the entire floor smelled like an ashtray. Myself and my wife did not end up staying and had to book another hotel.
- Stephanie (7/5): -
- Deona (8/5): -
- Crosby (4/5): -
- Crosby (7/5): -
- Williams (7/5): Pleasant! - Close to job Have no complaints
- Crosby (7/5): -
- Yolanda (2/5): I checked out a day early because of the cockroaches. I will never book there again. - Breakfast not provided. Spacious room. Cockroaches. Smell of cigarettes. Raggedy furniture. Peeling paint. Rattling refrigerator. No lamps. No mirrors in bedroom. No luggage rack. Cockroaches!!!!
- Daniel (6/5): - Pet friendly Room was dated needed new carpet thought it was a little weird that we had to go look at the room before we could fill out paperwork. The room was clean though. The door security latch did not work.
- ABBIE (6/5): ok but could not take showers due to it would not work - the staff was very friendly. had to go elsewhere to take showers, the showers did not work.
- Goldie (7/5): - Quiet & peaceful, staff was extremely helpful with check-in, close to the interstate so makes traveling easier The hotel is out of date as far as appliances but everything worked
- Frank (8/5): -
- Jon'áy (8/5): -
- Paul (7/5): It was pleasant - Clean and updated Outrageous non refundable pet fees
- McLaughlin (1/5): 0 - It was peaceful The cost of the room and the rooms were roach infested, wasn't clean good.
- Jon'áy (5/5): -
- Quentin (1/5): room felt like it wasn’t cleaned or vacuumed at all - more like a dog shelter
- Jamie (8/5): -
- Helen (10/5): -
- Christine (8/5): -
- Antarian (2/5): - Booked a one night stay and will never book again. Now the staff was okay, no problems there. I stayed in room 424 and after about 1 hour I started seeing roaches in the room. The property was notified and gave me no help. I had to go to the store and get Raid. If you NEED to stay here, I get it. But if you can avoid it, don’t book here.
- Adieralys (6/5): - Very hard to find the entrance. There were two roaches in the room on the 3rd floor that I saw. The bathroom and kitchen were clean but some furniture was broken. There were crumbs on the comforter.
- Gerardo (6/5): - I stayed here for 2 months for work, they never came to clean the room in 2 months. Roaches here and there in the room. People actually live here and always fighting and screaming loud. Staff was great. Always answered any questions. Laundry room was great and convenient with their app, I don’t have to be checking on it. Smelled like marijuana a lot in the hallways. For work is ok.
- Patricia (6/5): - Although it says extended stay, no amenities in the room. Also had to leave ID at the desk and go look at room before I checked in because of a no refund policy. I’ve never experienced this before. Bare bones rooms, asked for extra pillows and was told they don’t have any.
- Corey (2/5): -
- Cody (1/5): This place needs upper management to step-in - When I arrived, a frustrated woman was leaving due to her stay not meeting her expectations regarding professionalism, cleanliness, and friendliness. She was not given a refund. I arrive to the room only to find the room completely trashed. Bed disorganized, cans/trash, and cigarrette butts scattered. I went to the front desk, expressed my frustration, and demanded a new room. I get a call later on telling me how disrespectful and arrogant I was for complaining. I will never step foot in this establishment again. Replace hostile employees with sober employees.
- Judy (2/5): Don't - We actually didn't stay. We were shown our room before check-in and we declined to stay
- Jacob (7/5): -
- Justin (4/5): - Staff were nice and helpful. The room smelled as well as the halls. The room was lack luster. Some bug was crawling on the side of the couch. Would not stay again. A place to sleep I guess.
- Evan (1/5): The most disgusting excuse for a hotel. - Absolutely nothing. The room was the dirtiest place i have even been in. After about 10 minutes of being in the room you start to notice little roaches crawling all over EVERYTHING. They were on every table on the bed in the microwave in the refrigerator. There was not a solid surface you couldn’t see a bug or roach. The towels were were not clean, they had old makeup or god knows what all over them. There was opened bars of soap in the shower already used. Needless to say my wife and i left after about 10 minutes in the room. This is absolutely the must disgusting place is have ever stepped foot in.
- Melanie (6/5): - It was hot in the lobby and a two guest in front of me requested a 3rd floor and front desk had to leave the area to go check the rooms while we were standing up there. The manager was there am assuming folding towels verse have rooms available before arrivsl
- Rayshad (6/5): 6 out of 10 - Nice Older
- Zenobia (5/5): -
- Clarissa (10/5): - Clean
- Farhad (2/5): - Expedia should be ashamed of themselves for having such a property in their listing. The property is smelly and dirty. Upon arrival I was asked before checking in to look at the room first and let them know If I want to stay there. I am assuming a lot of people have seen the crappie condition of the hotel and never bothered to stay there and was not able to get their money back. Even though I did not stay their they are refusing to refund my money. This will be reported to BBB and i will be calling the health department to report them.
- Claude (5/5): I have stayed in worse. - I will never stay there again.
- Natasha (2/5): - Nasty
- Andrew (4/5): - Dirty room and furniture was on the bed and floors were greasy
- Alphonza (2/5): - Never checked in, ran down
- Debbie (2/5): - There wasn’t any housekeepers available, no pots & pans, no ice trays in freezer, one of the washer wasn’t working it took my money away but won’t start the machine.. And it said pet friendly and they want $200 deposit fee and $8.00 each night for my dog to stay in room with us.. And I have ESA letter to proof and that I do not need to pay for it.. Obviously there were lots if dogs there which I don’t believe people paid $200 fee and $8.00 each night.. This is ridiculous and crazy thing I have ever heard in my life.. No where else would charge $200 for the pets to stay.. We were not very pleased with that outcome and the way the two front desk ladies were rude and instantly for us to pay $200…
- Verified traveler (2/5): - My recent stay at WoodSpring Suites Chesapeake-Norfolk South (Room #208) on July 4-5 was a disaster. Paying top dollar for a 4th of July weekend stay only added to my frustration. The hotel fell short in several areas: - No working TV in the room upon check-in - No iron or ironing board, forcing me to attend a family BBQ with wrinkled clothes - Rusted and dusty bathroom vent - Consistently dirty floors in the hallway and room - A "wet floor" sign stuck in the elevator for the entire stay - Unsecured WiFi putting my personal data at risk When I spoke with the front desk about a refund, I was told nothing could be done due to the corporate offices being closed for the holiday. Given the hotel's numerous failures, I believe a full refund is justified. This stay was one of the worst hotel experiences I've ever had.
- Michael (10/5): Exceptional -
- Arlette (2/5): - The Front Office staff and Marion were excellent people.
- Brooks (2/5): - This property smells so bad on the inside it's hard to walk down the hallway. The 4th floor is absolutely terrible. Don't let the outside appearance fool you. This place is a dump.
- Stanley (6/5): - No refund policy once you check in, so if you have a problem with the rooms afterwards, then your Stuck. Room had no remote and of course they didn't have a spare one but again, i already checked in. Not sure why they DON'T have an Ice Machine and of course they didn't mention it considering it was over 95 degrees but again it was to late because I already checked in. One and Done!
- Dieck (1/5): Sucked room was falling apart smelled of cigarettes - The entire property inside and out is rundown and filty Unprofessional staff of 1
- shiami (2/5): - The property is not insulated properly. The tissue inside the bathroom was moist. There was a hole in the wall. It had roaches, I saw at least three. The comforter was covered in dog hair. I dont own a pet
- John (10/5): - Great
- Kee (1/5): Bad - I like the helpfulness of the front desk staff, she was very considerate and respectful. I had booked online with Booking.com only to arrive at the property and them tell me that the room I booked wasn't available and that I would also have to pay more for a different room. I'm a non-smoker and don't like the smell and the only thing that was available was a smoking room. I decided not to stay at this location.
- Jewel (2/5): - Terrible
- Yasmina (8/5): - Keep up the good work
- sandy (4/5): - Kimberly was excellent. Very helpful. But the place was kind of dirty. No room available for over an hour.
- Necole (7/5): Good -
- Trevor (2/5): - Roaches
- Tana (2/5): - Blown away they are called Woodspring Suites!! I chose not to stay at this hotel. One single very thin sheet was the only thing covering the mattress. There was hair in the sink of the kitchenette. The one chair in the space was peeling vinyl beyond belief. It looked like something that would be found on the side of the road.And caked up filth in corners. I wasn’t even there long enough to take pictures!
- Tyquand (2/5): - Terrible place to stay, infested with bugs and the building has a terrible odor, elevator is always broke
- Melissa (8/5): - I've had a nice experience here overall. Shay at the front desk is wonderful and very helpful. I would definitely stay here again during my travels.
- Karen (2/5): - Staff let you see room because don't give refund. 2 keys to different rooms didn't work. Carpets had stains all down the hallways. Pets had peed in stairwell and elevator didn't work. Did not check in once saw condition of hotel
- Hunter (2/5): - My feet stuck to the floor in both by the beds and the bathroom. Bed felt dirty to sleep in. Very, very dirty. Would definitely NEVER stay in but arrived very late and just needed to sleep for a few hours on our travel. Would NEVER recommend this place to anyone.
- Richard (4/5): - Ehh
- David (3/5): Skip it if you can - Location was 👍 good, staff was pleasant. First thing b4 even checking in the guy at the desk gave our keys and told us to go check our rooms, we had 3 total. 1 room was dirty, full trash can and bed was not made, another room had someone's belongings all over the room, so we had to get those rooms changed. Once we got an acceptable room.... was clean but broken cabinets, literally the door to the night stand was just laying on the cabinet, hole in the wall, brokem chain lock on door and the bed was hard, not cumfy at all..definitely just needed a spot for the night. We checked in 9:30 pm and checked out 8 am.
- Necole (6/5): Pleasant -
- Jessa Mae (2/5): - Its not clean and not good
- Verified traveler (4/5): Cheap but still not worth it - Really run down. Smelled bad in halls and room. Just stayed the night with son to break up our drive from T.O. to North Carolina
- Perez (3/5): Poor -
- Alexus (7/5): Good -
- Mark (2/5): Worn and smelly rooms, but cheap. - Reception was friendly The room was very worn and smelly, like a home that had not been cleaned in a decade. I ultimately left after 20 minutes and found a different hotel.
- Darnell (8/5): Pay for what you get. - The elevator was being serviced… that was the only issue.
- Robert (4/5): - The elevator breaks commonly, the trees around the property have trash all in them, and the toilet never worked even when the maintenance guy said he fixed it.
- Lexsey (2/5): Very poor -
- Krizia (3/5): Ghetto - It was shelter.
- Gundam (8/5): Very good -
- Teresa (6/5): Pleasant -
- Matthew (4/5): Good stay, facilities are basic and the room not completely clean but you get what you pay for and the bed was comfortab - Location was great and for Norfolk it was reasonably priced
- Jessica (5/5): To many big dogs - Too many dog stay and ppl dont know how to control their dogs
- Patricia (4/5): - It was a ok stay it’s just I’ve been there for a few months in it’s like da more u stay the more your rate goes up then at one point the room prices change from 62$ to 250$ a night which is cruzy to me in another thing they need a whole new staff and a new manager cus that lady is nasty and mean
- Maria (1/5): Did not ended staying. - Nothing it was awful, dirty, smelly, smelled they were smoking pot. When I got there the room I booked with 2 beds was not available, they only had a one bed room and was awful.
- Daylene (1/5): Bad -
- Dorothy (4/5): - Was having trouble getting key card to open room doors
- Miranda (2/5): Horrible - Staff was friendly No pillows or clean towels. A lot of noise and people fighting outside. I ended up leaving at 3am to another hotel.
- William (2/5): - I paid Expedia & the property tried to deny my reservation from Expedia, claiming I should have received a call because they had an incident & didn’t have my room. I never received any type of communication. They finally gave me a room without a key.
- Rudolph (6/5): - Dirty
- _n_nc (10/5): Exceptional - The staff up front are absolutely exceptional definitely would consider this a business with a heart. I do believe the grounds could be a little cleaner with less litter, need some more outdoor trash receptacles.
- Vaneisha (1/5): Bad -
- Coreyana (4/5): - Poor
- Ruby (4/5): Could have Been better - It was not that far from the place I was going The room was cold no heat the first night
- Jay (1/5): scared and exhaused - none
- Robert (6/5): - No running water in the bathroom sink n the second night. Room has a strong chemical odor
- Elizabeth (10/5): Exceptional -
- Family Place (10/5): - You get what you pay for. Quiet, clean. Just enough for a night of rest.
- Makayla (8/5): - The only big issue I had staying here was housekeeping waking me up at 10am by banging on my door and trying to come in despite the door being locked, so she could “confirm that I was checking out today” even though I had already confirmed that with the front desk the day before. I was staying alone so it scared the mess out of me before I realized what was going on. Definitely could’ve went about that differently or at least waited until closer to checkout time. Other than that the stay was fine, the front desk staff were nice and helpful. The rooms could use some updating but it’s a nice stay for the price.
- James (10/5): - Could stand to have better pest control company
- Keiko (1/5): Bad -
Photos
