Ambassador Hotel

Location: Nablus Road, Jerusalem, il

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Terrace
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Soundproof rooms
• Ironing service
• Car hire
• Sauna
• Packed lunches
• Currency exchange
• Non-smoking throughout
• Private check-in/check-out
• Concierge service
• Allergy-free room
• Kid meals
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Snack bar/deli
• Self parking (surcharge)
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Wine release events
• Reception hall
• Japanese garden
• Vegetarian menu options available

Rooms Available

• Superior Twin Room with Balcony

  This air-conditioned twin room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with garden views. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Hardwood or parquet floors
  • Alarm clock
  • Mosquito net
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Hand sanitiser

• Twin Room - Disability Access

  This twin room is air-conditioned and features a flat-screen TV with satellite channels, a wardrobe, a safe deposit box and parquet floors. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Heating
  • Satellite channels
  • Hardwood or parquet floors
  • Mosquito net
  • Wardrobe or closet
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift

• Standard Room, 2 Queen Beds

  This double room is air-conditioned and has a flat-screen TV with satellite channels, a wardrobe, a safe deposit box and parquet floors. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Heating
  • Satellite channels
  • Hardwood or parquet floors
  • Mosquito net
  • Wardrobe or closet
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift

• Superior Room, 1 King Bed, Balcony, City View

  1 King Bed

  269-sq-foot soundproofed room, furnished balcony with city views

  
  

  Layout - Separate sitting area

  Internet - Free WiFi and wired internet access

  Entertainment - Flat-screen TV with cable channels

  Food & Drink - Coffee/tea maker, room service (limited hours), free bottled water, and refrigerator (on request)

  Bathroom - Private bathroom, bathtub or shower, bathrobes, and free toiletries

  Practical - Desk, safe, and phone

  Comfort - Air conditioning and daily housekeeping

  Need to Know - Bed sheets not available, no cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Wardrobe or closet
  • Bottle of water
  • Room service (limited hours)
  • Daily housekeeping
  • Separate sitting area
  • Free WiFi
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Separate bedroom
  • Bed sheets not available

• Standard Twin Room

  Featuring free toiletries, this twin room includes a private bathroom with a walk-in shower, a bath and a hairdryer. This twin room has air conditioning, flat-screen TV with satellite channels, a quiet street view, as well as chocolate for guests. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Hardwood or parquet floors
  • Alarm clock
  • Mosquito net
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Adapted bath
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Hand sanitiser

• Standard Single Room

  Featuring free toiletries, this single room includes a private bathroom with a bath, a shower and a hairdryer. This single room has air conditioning, flat-screen TV with satellite channels, a quiet street view, as well as chocolate for guests. The unit has 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Hardwood or parquet floors
  • Alarm clock
  • Mosquito net
  • Wardrobe or closet
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Hand sanitiser

• Economy Twin Room

  Set on the ground floor, this room includes satellite TV and air conditioning

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Hardwood or parquet floors
  • Alarm clock
  • Mosquito net
  • Wardrobe or closet
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Hand sanitiser

• Superior Double Room with Balcony

  Well equipped double room with a balcony offering city views, private bathroom and seating corner. Also includes air conditioning, plasma satellite TV, mini-bar and work desk.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Hardwood or parquet floors
  • Alarm clock
  • Mosquito net
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Hand sanitiser

• Standard Double Room

  Air conditioned room facing the north part of the city with private bathroom, plasma satellite TV and free Wi-Fi. Also includes mini-bar, work desk and safe.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Hardwood or parquet floors
  • Alarm clock
  • Mosquito net
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Hand sanitiser

• Standard Triple Room

  This room offers city views, a private bathroom and seating area. It also includes air conditioning, plasma satellite TV, mini-bar and work desk.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Hardwood or parquet floors
  • Alarm clock
  • Mosquito net
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Hand sanitiser

• Junior Suite with Balcony

  This suite has a balcony and air conditioning.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Sofa
  • Hardwood or parquet floors
  • Alarm clock
  • Mosquito net
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Hand sanitiser

Guest Reviews

• פבל (10/5): -
• MAJD (10/5): -
• Jean Paul De Charles (10/5): - Room Please give 2 complimentary bottles of water. Not only1
• Riad (10/5): - We had a wonderful time at this hotel. The location is perfect, and the staff were incredibly kind and helpful throughout our stay. Everything was clean and well-organized. We enjoyed our stay very much and will definitely be back next time!
• TIDA (9/5): -
• tali (9/5): -
• Joaquín (10/5): - Ubicación y calidad habitación Me gustó todo.
• יהורם (9/5): - אהבנו את האירוח את הצוות אהבנו את החדר האוכל בערב היה טוב מאד בבוקר היה בסדר אנחנו לא אוהבים מקלחת בתוך אמבטיה היה חסר לי מקפיא במקרר
• Nahaiev (10/5): -
• Susanne (10/5): - Grosse Zimmer, ausnehmend freundliches Personal, Frühstücksbuffet mit grosser Auswahl.
• Lilly (9/5): My go to place when I am in Jerusalem - The staff were very helpful especially Ali. Nothing
• Ahmad (8/5): - No Shataf in the bathrooms ???!!
• Paul (10/5): - The staff were lovely
• John (9/5): Very welcoming warm people - Great location, quiet, easy walk to tram and restaurants. Lovely staff. Lovely food. Nil
• carmit (10/5): - היה מושלם, נהנינו מאוד, שירות אדיב ביותר של כל עובדי המלון, נחזור שוב :)
• shadi (10/5): - חדר רחב ונקי, שירות וארוחת בוקר מעולה חוזרים עוד הרבה
• Roodson (1/5): It could be perfect if a little bit of smile - Amazing hotel apart from all staff I name it to my family, the hotel that nobody smile at all, Very good hotel but staff were astonished bad, very rude from start to finish, no a little smile from anybody, from, front parking, receptionist , spa, breakfast room, swimming pool No menu in the room No water in the room Asked to order from the room Waiter came left the menu Then came back with the food and ask for cash payment, I asked to leave in the bill, they called next minute to take payment Oh may God, thinking that we will not pay 🤣
• marlon (10/5): Experiencia Memorable - Un lugar muy sobrio y especial para cualquier estadía larga en Jerusalem. Los desayunos son memorables, su personal muy amigable y atentos.
• ziv (8/5): -
• שטן (8/5): נהננו מהשהייה והיחס. חדרים ״ערומים״ - שרות אישי ומעולה חדרים
• עדי (6/5): -
• Salwa (9/5): -
• jabali (10/5): - הכל חוץ מהמזרון לא היה נוח שאר הדברים טופ המזרון של מיטה
• Michael (10/5): - Staff were incredible. I had to leave early in the morning, they started breakfast 30 minutes earlier than they use to. Greet you with great champagne. Overall experience is fantastic, will definitely return
• שוגן (10/5): - אהבנו את השקט , הצוות תמיד קיבל את פנינו בחיוך ותמיד זמינים. המלון נקי מאוד מאוד!
• ahmad (9/5): - خدمه ممتازه
• Paulo (8/5): Bom Hotel - Bom hotel, bem localizado, funcionários simpáticos, quarto grande e bom pequeno almoço.
• Stefan (9/5): Love that hotel - Excellent location with a view over the city, within easy walking distance of the tram. The Old City is a comfortable walk away or two stops be tram. Friendly staff and comfortable, well equipped rooms.
• TIDA (10/5): -
• thierry (9/5): - Emplacement Amabilité du personnel
• Lina (9/5): - Clean and pleasant hotel with a quiet atmosphere. The staff is friendly and helpful. Tasty breakfast and a recommended dinner at the hotel restaurant. Great for families with kids.
• elias (10/5): -
• Martin (10/5): - I have stayed there on and off for 24 years. I think that says it all.
• Roberto (10/5): - Very good place to stay a bit outside the crowd. Transport and dining options are very convenient. The gym should be improved.
• Ali (10/5): "Jerusalem Ambassador Hotel’s local staff offers unmatched hospitality with authentic expertise." - The warm atmosphere and hospitality of the hotel staff. The food is great.
• Matthew (10/5): My favorite hotel in Jerusalem. - A beautiful and historic hotel, great restaurant, affordable and very convenient to the Old City. There’s nothing I don’t like about this hotel.
• Babak (10/5): - Staff went above and beyond to accommodate me. I asked for a late check-out of 3pm knowing that they would reject it or at the very best they would agree to one hour or so past the 11am check out time. They allowed my request with no additional fees. Each time I pulled up to the hotel, they came out and made sure I had a proper parking place. I left my jacket in the hotel after I left. When I called them, they immediately went up and retrieved my jacket and kept it until I got back three days later. Overall, I had not experienced such friendly accommodating staff before. When I go back to Jerusalem, I would not go anywhere else.
• Alexis (7/5): Good - General quality Not good value for money. For that price, a cappucino in the morning can't be with powder milk!
• Malina (7/5): Nice, small and quiet place for relaxing and resting. - The hotel was pretty. Room very spacious. Varied breakfast. Quiet. Nice staff. The Parking was small, Not always available. Not all the staff speak well English.
• Aviad (6/5): Pleasant - Air-conditioning was not working. We could not sleep because of that. Some mosquitos.
• Obeid (8/5): Comfortable - Staff was amazing fairs,ahmad, randa , Selina went above and beyond
• Guy (10/5): - Good location for business trip
• Rona (10/5): Exceptional -
• Atheer (9/5): We had top quality time thank you - Very good food, exceptional dinner There was no robe, slippers ...
• Jonathan (9/5): Excellent staff and one to one service. We were working and an excellent base for professionals. - Excellent staff. Very helpful
• Mustafa (10/5): Exceptional -
• Rana (10/5): It was great - Atmosphere Air condition noisy a bit
• Rasha (10/5): A fabulous, comfortable stay with great vibes. - Cozy, with authentic arabic influence… food is great and staff are fabulous . Muataz in reception was fabulous and a great help… he was super helpful and kind while we were bombarding him with our none stop questions None
• Akram (9/5): Superb -
• Laila (10/5): Exceptional - Staff was incredibly helpful
• Benoit (8/5): Very good -
• Verified traveler (10/5): - The staff were very friendly, attentive and efficient. The food was very good quality and good value.
• Noel (10/5): - Very good service and extremely helpful staff. I love the place.
• Hristo (7/5): Good -
• Suzanne (8/5): Very good - Very clean, friendly staff Parking was very limited
• Krisztian (1/5): Bad - free parking soundproofing is insufficient, all sounds are heard. on Saturday morning at 6 am, the cleaners are vacuuming. a very strong smell of food wafted up from the dining room to the second floor. the rooms seem to be about 100 years old, all dirty and dirty. the air conditioner creaks strongly, avoid this hotel. and very expensive
• Steven (9/5): Very pleasant & helpful receptionists (Mutaz & Noha). we would definitely consider staying here again. - Quiet location not too far from Old City. Wi-Fi was poor to start with. one or two furnishings a little shabby/not working.
• Giles (8/5): Very good -
• Moshe (9/5): Superb - Very good hotel with excellent service and great accommodation thanks all so to reception manager mumtaz. Very recommended. . Air conditioner noisy on the roof.
• Sunil (1/5): Bad - Nothing waa good. It was so expensive. BOOKING.COM GAVE 8.2 REVIEW SAW I WENT. EVERY THING WAS OLD SMALL ROOM SIZE
• James (10/5): Exceptional -
• Aiyad (10/5): Exceptional -
• Mark (5/5): Passable -
• Rana (9/5): Enjoyable - Warm and kind
• Torstein (7/5): Good -
• Laetitia (4/5): We have heard from several people, that the restaurant is famous for its slow service. - The room was ok The most disappointing thing we’re the waiters downstairs in the restaurant. They never smile and therefore don’t make the guests feel welcome. The service is appalling; you have to wait a long time until they serve and a longer time for the food to be brought to the table. Lonely planet writes it’s the best restaurant in east Jerusalem, but compared to “Cloves” just around the corner or the “American Colony” restaurant it is nowhere near as good as them, even the “Al Liwan” Cafe serves better food as a simple cafe. Totally disappointing!
• Jacqueline (8/5): Very good -
• Joshua (8/5): Great Value for the Price - Clean (though fairly basic) rooms and friendly staff. Located in East Jerusalem, you will have to walk about 20min to get to the main tourist spots by the Old City. You could also take the tram located 5min walk from the hotel.
• Phil (8/5): Very pleasant - I was content The price is quite high compared to what I am used to in Europe
• Braulio (6/5): Hotel 3 estrelas sem muitas expectativas!! - Hotel fica a poucos km da cidade velha, muitas excursões chegando, estacionamento limitado, atendimento apenas suficiente para atender, quarto tamanho razoável, camas de solteiro pequenas, lençóis e edredon muito pequenos, toalha também de tamanho reduzido. Restaurante e espaço para café da manha sempre reservados para as excursões, tivemos de jantar nos bistrôs do lobby. Café da manhã normal sem muitas variedades. Pelo valor pago alto, mas na média dos hoteis de Jerusalém.
• Stewart (4/5): - Property is dated and require a refurbishment. Breakfast selection is very basic. I would not stay again based on these points.
• husen (8/5): - we will return one note, the bed was not for couple' it was not comfortable ' it was a little bit small
• Vince (10/5): - Great hotel with nice view and convenient location!
• Verified traveler (10/5): - The food is always excellent and the gym vey pleasant. Staffs are very professional and always helpful.
• Verified traveler (8/5): - Good location friendly staff, great air conditioning, on a main bus route, and after a bit of exploring I found some nice local bars and restaurants.
• Verified traveler (10/5): - The staff and service. The outside garden and restaurant was very nice.
• Lorraine (10/5): - Loved the relaced atmosphere and rhe beauty. Parking was difficult
• Verified traveler (8/5): - For the most part the property was good. I didnt like that the A/C would blow heat at night when I had it on the lowest Cool setting
• Verified traveler (10/5): - Large modern hotel with generous lobby and outdoor terrace for casual seating in various configurations suitable for business encounters or casual work. Lobby bar adds to the amenity as does a restaurant and large breakfast room opening onto the lobby. Rooms are spacious, all south facing rooms have balconies with table and chairs with views over the city. Location on hillside is more remote from Old City, within a 20 minute or so walk. Closer tourist options are available.
• Tiago (8/5): Good accommodation in Jerusalem - Good accommodation with clean room, friendly staff but internet (wi-fi) not good - in my room (403) it did not have a strong signal
• Verified traveler (10/5): - It is very close to the office and has a nice gym. Best Price/quality in the area
• Group (8/5): - Hotel is well located, clean and pleasant, not luxurious. I was always glad to get “home” to the hotel after a long day of sightseeing. The staff was very friendly responsive to any need. The food was very good—our group had breakfast and dinners at the hotel. I stayed an extra night which is why I used Expedia.
• Verified traveler (10/5): - Very nice 4-star hotel. Clean, modern and relativelyinexpensive since it is located in the Eastern Jerusalem. Very good breakfast. Super clean room.
• Margaret (8/5): Comfortable Large Rooms - We needed to stay in East Jerusalem where it was easy to park our rental car before returning it the next day. It’s also easier to get a driver from here to Bethlehem. The rooms are large, clean and comfortable. Room 412 had a lovely view and balcony. There is a charming courtyard for morning breakfast although the breakfast buffet is plentiful but uninspired.
• Ls (8/5): - Nice well furnished big rooms great staff. We will be back.
• Verified traveler (6/5): - Staff is very nice.
• Verified traveler (4/5): Got a small economy twin room :( - Arrived late at night during Shabbat, checkin was quick and friendly.... Unfortunately, we received what seemed a small economy twin room (all twin rooms are economy), although i ordered a standard double room....
• Ray (8/5): Nice hotel close to east and west Jerusalem - Nice, clean hotel. Great breakfast. Staff is efficient and accomadating.
• Verified traveler (10/5): A great stay - This was a very nice hotel: the staff was extremely nice and helpful with advice and answering our group's many questions. It has an excellent restaurant, a lovely garden (for relaxing or working) with coffee shop, and it's about a 25-minute walk to the Old City. Overall we recommend it highly and would definitely stay there again.
• Verified traveler (8/5): Easy access - Very good. The restaurant is excellent and the gym too.
• Sal (4/5): Hotel is ok for 2 stars - Front desk service was good but the dining room service was bad, you ask for water and they will tell you were to go or ask for coffee and they will point were to find it instead of saying please set and I will get it for you. The waiters didn't look very pleased when you ask for something and that was at the breakfast buffet (Included) and we didn't bother eating there at other times. Hotel is ok but don't compare it to chain hotels in the star ratings.
• shair (8/5): Nice hotel - I liked this hotlel the stuff is very giod I am so pleasent there ..i hope to stay in this hotel more
• Jean (8/5): Ambassador Hotel Jerusalem - Location was fine. We would have liked to have been closer to the Old City. It was rather a trek walking there. Staff was pleasant and helpful. However, the hotel does not arrange tours per say. They will arrange for a private taxi/driver to take you to sites/locations that you would like to visit. The price of this was very expensive and the driver may not speak you language or be much of a "guide". Best to arrange your tours separately with a tour service. I highly recommend Bein Harim. They will pick up from this hotel for many of the tours they offer. The website states that they offer round trip transportation for roughly $25 US dollars. This is not rely the case as we had to catch a shared taxi (most economical method) from the airport to the hotel ourself. When we were departing we asked for them to arrange the same the day before leaving. I was told not to worry one could be called in the morning. A regular taxi showed up to pick us up and the driver wanted 3 to 4 times the fare of a shared taxi. Communication between different shifts of reception employees is not clear. Had arranged with front desk to have coffee available early one morning before breakfast was open. That morning the person at the front desk was clearly unaware of such request and didn't really seem concerned about facilitating the request. Over all, the hotel is lovely and the staff is friendly.
• Bob (8/5): Would stay there again - The hotel is reasonably priced and the rooms are comfortable.
• Verified traveler (2/5): Dishonest staff - The hotel is in the Arab part of Jerusalem. I mention this only because it is away from shops and cafes. I would not recommend this hotel because of a staff's dishonesty. While checking out he gave me a bill for the nights I stayed. Even after I showed him proof that the nights were already paid for, he insisted they weren't and insisted I paid again. Due to having a flight to catch, I paid with a credit card. They are in the process of refunding my card, but this should have never happened, in the first place.
• Gad (8/5): Nice and friendly people - Nice and friendly people
• Mick (10/5): Only one complaint. My room , number 5 had no wifi - Basic room, great bathroom. Wonderful staff. Fine restaurant.
• Peter (10/5): pleasant hotel at reasonable price - Clean, attractive, good service
• Ramune (8/5): Clean and friendly Hotel - Very basic rooms compared to what it looked like online, but received complimentary non-alcoholic drink each on arrival + plate of fruits to the room, staff was exeptionaly helpful though, breakfast OK (cool "hot" food like scrambelled eggs, sausages etc). There is small sauna in the basement included in the fare.
• susan (6/5): - The breakfast was terrible.I was sick 3x when I ate their buffet breakfast.The one day I was late they made me an omlette no problems at all.Therewere 5 or 6 groups for the buffet.they herd them in like cattle.and the food is the worst I'VE EVER HAD AT a nice hotel.I WILL NEVER GO BACK.

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