Mandarin Oriental, Milan

Name: Mandarin Oriental, Milan
Address: Via Andegari 9, Milan, it

Location: Via Andegari 9, Milan, it

Star Rating: 5 Stars

Property Type: Hotels

About this Property

Luxurious Accommodation in Milan's Fashion District

Wellness Centre and Fine Dining
Experience luxury at Mandarin Oriental, Milan with a free wellness centre boasting an indoor pool, sauna, and fitness centre. Indulge in culinary delights at Seta, the on-site restaurant with 2 Michelin stars, offering modern Italian cuisine.

Elegant Rooms and Michelin-Starred Dining
Stay in air-conditioned rooms and suites featuring furniture by Antonio Citterio and marble bathrooms with premium amenities. Savor exquisite meals at Seta, the Michelin-starred restaurant, or unwind at the Mandarin Garden with cocktails and informal dining.

Concierge Services and Business Facilities
Enjoy top-notch services including concierge assistance, bike/car rentals, and a business centre. Host events in meeting facilities with natural daylight. Book your stay at Mandarin Oriental, Milan for a truly upscale experience.

Important Information

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Facilities for disabled guests
Ironing service
Car hire
Sauna
Massage services
Currency exchange
Squash
Non-smoking throughout
Private check-in/check-out
Board games/puzzles
Shuttle service (additional charge)
Concierge service
Kid meals
Public transport tickets
Outdoor furniture
Coffee Shop on site
Fruits
Pet bowls
Spa/wellness center services
Steam room
Beauty Services
Pet basket
Manicure
Pedicure
Personal trainer
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Food delivered to guest room
CCTV outside property
Process in place to check health of guests
Access to health care professionals
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Thermometers for guests provided by property
Key card access
Mobile app for room service
Broadcast Live sport events
Happy hour
Cooking class
Supervised childcare/activities
Television in common areas
Front desk (limited hours)
Express check-in
Billiards or pool table
Free wired internet
Snack bar/deli
Access to nearby indoor pool
Tennis lessons on site
Self parking (surcharge)
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Beach yoga on site
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Concerts/live shows
Art gallery on site
Wine release events
Reception hall
Japanese garden
Secured parking
Garage
Health or beauty spa nearby
Swimming nearby
Electric bicycle charging station
Guest education on local ecosystems and culture
Vegetarian menu options available
Accessible shuttle
No accessible shuttle
Accessible train station shuttle
No accessible train station shuttle

Rooms Available

Designer Suite

This design suite features a bedroom, a living room, and a large bathroom with a freestanding bathtub and a walk-in shower.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Dining area
- Wardrobe or closet
- Bidet
- Additional bathroom
- Coffee machine
- Linen
- Dining table
- Bottle of water
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Adapter
- Accessible by lift
- Smoke alarm
- Key card access
- Free gym access
- Concierge services
Mandarin Room Twin

The spacious twin room provides air conditioning, soundproof walls, a balcony with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Interconnected room(s) available
- Bidet
- Coffee machine
- Linen
- Bottle of water
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Adapter
- Accessible by lift
- Smoke alarm
- Key card access
- Free gym access
- Concierge services
Deluxe Terrace Suite

This spacious suite is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite offers a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as garden views. The unit offers 2 beds.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Bidet
- Coffee machine
- Linen
- Bottle of water
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Adapter
- Accessible by lift
- Smoke alarm
- Key card access
- Free gym access
- Concierge services
Deluxe Twin Room

Providing free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned twin room provides a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as garden views. The unit offers 2 beds.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Interconnected room(s) available
- Bidet
- Coffee machine
- Linen
- Bottle of water
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Adapter
- Accessible by lift
- Smoke alarm
- Key card access
- Free gym access
- Concierge services
Suite with Terrace

This suite features a large private terrace with dining and seating areas. The suite consists of a bedroom, a bathroom, and a living room.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Dining area
- Wardrobe or closet
- Bidet
- Coffee machine
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Bottle of water
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Adapter
- Accessible by lift
- Smoke alarm
- Key card access
- Free gym access
- Concierge services
Deluxe Junior Suite

This spacious junior suite comes with elegant décor and a large living area. It includes a spacious marble bathroom.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Bidet
- Coffee machine
- Linen
- Bottle of water
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Adapter
- Accessible by lift
- Smoke alarm
- Key card access
- Free gym access
- Concierge services
Deluxe Suite

This elegant suite features a bedroom, a living room, and an Italian-marble bathroom with a large walk-in shower and a bathtub.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Dining area
- Wardrobe or closet
- Bidet
- Additional bathroom
- Coffee machine
- Linen
- Dining table
- Bottle of water
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Adapter
- Accessible by lift
- Smoke alarm
- Key card access
- Free gym access
- Concierge services
Junior Suite with Terrace

Elegant junior suite with a private terrace and al-fresco dining table. The room features a seating area and an Italian-marble bathroom.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Interconnected room(s) available
- Bidet
- Coffee machine
- Terrace
- Linen
- Outdoor furniture
- Outdoor dining area
- Bottle of water
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Adapter
- Accessible by lift
- Smoke alarm
- Key card access
- Free gym access
- Concierge services
Family Room

This unit consists of 2 connecting rooms. Each room has a private bathroom and elegant décor.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Interconnected room(s) available
- Bidet
- Coffee machine
- Linen
- Bottle of water
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Adapter
- Accessible by lift
- Smoke alarm
- Key card access
- Free gym access
- Concierge services
Fornasetti Suite

Furnished with original Fornasetti design elements, this suite consists of a living room, bedroom and bathroom. The bathroom includes a walk-in shower and a large freestanding bathtub.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Dining area
- Wardrobe or closet
- Bidet
- Additional bathroom
- Coffee machine
- Linen
- Dining table
- Bottle of water
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Adapter
- Accessible by lift
- Smoke alarm
- Key card access
- Free gym access
- Concierge services
Studio with Spa Bath

The spacious suite features 1 bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as garden views. The unit offers 1 bed.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Interconnected room(s) available
- Sofa
- Bidet
- Coffee machine
- Linen
- Bottle of water
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Adapter
- Accessible by lift
- Smoke alarm
- Key card access
- Free gym access
- Concierge services
Milano Suite

Spacious suite with parquet floors, fine carpets and local handcrafted furnishings. It includes a bedroom, a living room and a bathroom.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Interconnected room(s) available
- Sofa
- Bidet
- Coffee machine
- Linen
- Bottle of water
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Adapter
- Accessible by lift
- Smoke alarm
- Key card access
- Free gym access
- Concierge services
Deluxe Room King

This air-conditioned room features city views from its large windows, some overlook Milan Cathedral. It comes with a marble bathroom and a flat-screen TV. Other facilities include a sofa, a mini-bar and a free Nespresso coffee machine. Free access to the spa and the fitness center is included.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Interconnected room(s) available
- Bidet
- Coffee machine
- Linen
- Bottle of water
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Adapter
- Accessible by lift
- Smoke alarm
- Key card access
- Free gym access
- Concierge services
Mandarin Room King

Boasting a large marble bathroom with a stand-alone bath tub, this larger air-conditioned room offers city or inner courtyard views. Facilities include a mini-bar, a free Nespresso coffee machine and a flat-screen TV. It also includes free access to the spa and the fitness center.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Interconnected room(s) available
- Bidet
- Coffee machine
- Linen
- Bottle of water
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Adapter
- Accessible by lift
- Smoke alarm
- Key card access
- Free gym access
- Concierge services
Junior Suite Double

This large air-conditioned junior suites features a living area with a sofa, desk and a 55" LED TV. It has a large marble bathroom with soft slippers and bathrobes and free toiletries. It overlooks the inner courtyard or the city. It includes free access to the spa and the fitness center. Facilities include a mini-bar and a free Nespresso coffe machine.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Interconnected room(s) available
- Bidet
- Coffee machine
- Linen
- Bottle of water
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Adapter
- Accessible by lift
- Smoke alarm
- Key card access
- Free gym access
- Concierge services
Presidential Suite

Overlooking the Via Monte di Pietà street, this 150-m² suite features high ceilings, glass doors and elegant furnishings. It consists of a bedroom with four-poster bed, a living room and a kitchen. The spacious bathroom features Brazilian-marble flooring and a freestanding round bathtub.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Kitchen
- Interconnected room(s) available
- Dining area
- Wardrobe or closet
- Bidet
- Additional bathroom
- Coffee machine
- Linen
- Dining table
- Bottle of water
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Adapter
- Accessible by lift
- Smoke alarm
- Key card access
- Free gym access
- Concierge services
Superior King Room

Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as garden views. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Interconnected room(s) available
- Bidet
- Coffee machine
- Linen
- Bottle of water
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Adapter
- Accessible by lift
- Smoke alarm
- Key card access
- Free gym access
- Concierge services

Guest Reviews

Yuliia (10/5): -
marie-rose (10/5): -
Blazej (10/5): -
David (10/5): -
charles (7/5): -
Peter (10/5): -
YUMI (10/5): -
Karin (9/5): Top ! - Locatie en personeel was top evenals het ontbijt, de lunch & het diner.
Satoshi (9/5): -
PatrikL245 (10/5): Breakfast had bad service, otherwise pretty good - Just stayed here for three nights, as a very experienced Mandarin Oriental Pearl member. The hotel had some great aspects, but also some aspects that could be improved. Location is great, could not be better for a tourist or a shopper / fine diner. Service was also great, very great in fact. Especially the doormen, concierge, and the reception staff. They new my name, roomnumber, car, and any cases we had discussed right away. It was so easy talking to them, as they always new what had been discussed and any details regarding any topic. The hotel lobby / yard literally felt like coming home, as it is so small and intimate and everyone greets you happily by name. I also had 2 shirts pressed at 10pm. They came back in 10 minutes, incredible. The only lacking part of the service was at breakfast, where it felt like they were heavily understaffed. Each morning we felt like we were forgotten to our table, glasses empty, plates piling up, no refills, no clean up, no asking if we wanted something else. Each morning I also had to go grab orange juice myself from their station, as no one ever came to refill despite asking. Otherwise breakfast was ok, but I still believe at that price point, all dishes should be included to complimentary breakfast. Or just raise the roomrate by 20€, but feels stupid to charge extra for a pancake, that most hotels offer for free, with cheaper room rates. The paistries were the highlight of the breakfast, they were incredible. Rooms are modern but still feel local. They are quite small, but have really high ceilings. Do note that if your room is facing the street, and especially if you are on first floor, you will hear a lot of noice from the streets at night. There are sirens, cars, mopeds, etc driving all the time. The windows do not have a proper noice cancellation. I do not know how are the king beds, but we had 2 single beds. They were quite narrow, which I understand due to the small room. However, they were missing the soft down topper, that all MO beds have had before (mainly slept in King beds tho). I might be wrong, but I expected the single and king beds to feel the same. An incredible attention to detail were the named towels in the room. Felt really high end! The spa is one of the best parts of the hotel. It looks amazing, feels very cozy, and the pool has very warm water. There are only a few chairs, but thats what makes it intimate! There are also dry and steam saunas. The gym was very bad, one of the smallest hotel gyms Ive seen. All the equipment were brand new tho. All in all, I did expect a bit more from the hotel at this price point. I could come back for sure, but I would probably test Bulgari first to see if their breakfast is better and beds softer.
Steffen (10/5): -
Shkodran (10/5): -
marie-rose (10/5): -
3af2a208d37f71e2e263fba1e853febd (8/5): -
79edd90a339c72a0ad09e1ef36a9d5f3 (7/5): -
2798b47a50f372de987d94b9815e0493 (10/5): -
e0f2f90fb39970dd34e856466cb1b701 (8/5): - Die Lage, das Zimmer und das Frühstück waren toll. Für den Roomservice wird eine Extra-Charge von 15 € berechnet. Das finde ich in der Preisklasse kleinlich. Der Service sollte dann aber perfekt sein. Ein Essen kam leider lauwarm, das andere kalt an.
1b5d919784b4707e70d5207ff1f6f1e0 (9/5): -
mlind2022 (6/5): Beautiful Property Without the Warmth - We stayed three nights in April with our two teenagers. What worked: The location is excellent. Easy walk to the Duomo, Galleria, and shopping district. Breakfast was outstanding with great variety and quality. The spa is lovely and genuinely family friendly. The property itself is beautiful. What disappointed: For a luxury hotel at this price, the experience felt surprisingly impersonal. No welcome amenity in the room, no handwritten note, nothing to make us feel special as guests. The welcome drink was a tepid tea when we were hoping for champagne. Service was professional but cold. The rooms were quite dark with heavy appointments that made them feel gloomy. Bottom line: This is a perfectly competent hotel that delivers technical luxury without any soul. Everything was fine but nothing felt special or memorable. We’ve experienced warmer, more personalized service at the Four Seasons and Ritz Carlton. If location is your priority and you’re okay with corporate professionalism over genuine hospitality, this will work. If you want the kind of curated experience that makes luxury worth paying for, look elsewhere. Would we return? No. Would we recommend it? Only with realistic expectations.
Rakan (10/5): -
Ben (9/5): geweldig - service personeel badkamers saving kid ( scheermesje was niet goed)
Johan (10/5): -
Gaetano (8/5): -
Vkromer (10/5): The Standard of Luxury in Milan: Our Mandarin Oriental Stay - Our stay at the Mandarin Oriental, Milan was nothing short of exceptional and the perfect way to begin our time in Italy. From the moment we arrived, the service was seamless, warm, and incredibly attentive without ever feeling overdone. Every detail felt intentional and refined, setting the tone for a truly elevated experience. Our balcony room was absolutely stunning, offering a peaceful retreat in the heart of Milan. The design is understated yet luxurious, with that signature Mandarin Oriental sophistication that feels both calming and indulgent. Waking up here each morning felt like a dream. The location is ideal, tucked just steps from the Duomo yet quietly removed enough to feel exclusive and serene. After full days exploring the city, returning here felt like coming back to a private sanctuary. Every touchpoint from concierge to housekeeping to dining was flawless. This is the level of consistency and excellence I look for when recommending hotels to my clients. As a luxury travel advisor with over 15 years of experience, I am incredibly selective with the properties I stand behind and this is one I will confidently be sending my high end clients to. It delivers not just a stay, but a true five star experience in every sense. An unforgettable start to our Milan journey
Amira (10/5): Real Italian meals - Dinner was exceptional, the restaurant was really everything I wanted and the reception was very helpful for my inquiries, I'm only sad I didn't have the time to enjoy the spa as it was included but I will next time
Fernando Rosario (10/5): -
mehadvisor (10/5): Nice Milano - _location is great and private _great sleep, quiet, textiles, pillows, linens, turn-down _good food, overall service, and concierge _stayed after a few (skeptical) days in Como... much better experience in MO Milano.
Liliia (8/5): Нужно заменить шторы - Местоположение 👌🏻 Шторы все в катышках - будто по ним коты висели На каждом окне(((((((
F58IJlionelm (10/5): Amazing hotel with staffs very professionals - Juste for visit, but magnificent hôtel with general manager very professional hospitality outstanding, tank you very much to Ms greger GM for amazing welcoming also the director of room's the lady very professional don't forget gregorio from Guest relations gentleman
Mikko (10/5): -
Giovanna (10/5): -
sandrine (10/5): - Le professionnalisme du personnel, les prestations, le cadre à la fois intime et chaleureux, l'emplacement
Consuelo (10/5): -
Dimitriy (10/5): -
Olga (10/5): -
Ali (10/5): -
anthonym721 (10/5): Simply superb stay - Simply superb stay here at The Mandarin Oriental in Milan. I booked directly with the hotel for a three night stay for our wedding anniversary. We stayed in a Mandarin Room. We arrived before check in and whilst our room wasn't ready it was no problem as we had a coffee and opted to get some lunch in the Mandarin Garden. I had the club sandwich and it was probably the best I've had, the quality of food as well as the presentation of it and the quality of service is exceptional. The chef and his team do a superb job. The entire team in the Mandarin Garden are a credit to Guglielmo, they are knowledgeable, professional and friendly. Upon checking into our room, it was a pleasure to see a happy anniversary platter had been laid out, with cakes, a selection of fruit and chocolate strawberries, it was very thoughtful and very appreciated, there were also rose petals on the bed, which again was a lovely touch. The Mandarin room is a great size and featured a small balcony. It has a free in room safe, slippers, robes, coffee machine, and a kettle. There's also a Bose Bluetooth speaker so you can connect to it for music or podcasts etc. The bathroom has a really nice walk in shower and a Dyson hairdryer. The room as expected in a 5* hotel contains everything you need and the bed is very comfortable. Many thanks to the housekeeping team for keeping everything so clean and tidy during our stay. A nice touch was they tidy your mobile phone charging cable with a Mandarin branded velcro strap, never seen that at any other hotel. The location of the hotel is superb, you're right near the heart of everything, yet tucked away so you can escape the hustle and bustle. This was my first stay at a Mandarin hotel, but definitely won't be my last. I've been fortunate enough to stay at a good amount of 5* hotels and this stay is definitely one of the best I've experienced. The management team here are clearly very experienced and its a very well run hotel, and staff morale is also very high, and despite being busy they make time to chat and offer suggestions of things to do and places to eat in the surrounding areas. During our stay we also made use of the spa facilities and I have to say the swimming pool is fantastic, we didn't use the gym but it looked very modern and well laid out. We both had a massage treatment, and that was first class as well. On our last day, we also managed to get a late check out which was nice and much appreciated. Many thanks to the entire team at the hotel for making our anniversary stay so memorable, and I wish you all and your families all the very best for 2026
Rina (10/5): -
Adam (10/5): -
George (9/5): - Αριστο
Inyoung (10/5): Perfect - Everything. Location. Room condition. Service. People. Breakfast. Will.visit again. Nothing.
Enes (9/5): -
Gonzalo (8/5): -
Barbara (10/5): -
Travelrecs (10/5): Hotel was amazingly helpful when we got robbed - We unfortunately had our passports, credit cards, cash and lots of valuables stolen on our way to the hotel and the staff could not have done more to assist us. We were driving in a rental car to the hotel and had gotten into Milan when we got a flat tire, we think the "helpful" person on a moped who told us about it and "tried to help" us cut our tire and was working with a accomplice so when we got out the car to look at the tire, they stole 3 bags our wallets, etc out of the back of our car. We called the hotel for help and they came, took us back to the hotel and one person stayed to deal with getting the car back to the rental company. They also got us to the police station to make a report and then the next day helped us get passport photos and get to the consulate to get emergency passports. We could not have navigated this ourselves. Because of all this help we were able to enjoy some of our time in Milan, we felt very much taken care of and importantly safe at the hotel. Nicolas Abate the head manager was amazing and should be very proud of his staff and the level of service they provide, particularly when emergencies happen. We can't imagine staying anywhere else in Milan if we go back. Big word of warning though when traveling to Milan be very careful and vigilant. The consulate told us the same thing happened the week before to other travelers, also folks at all the shops warned us to be very careful because theft is so common and tourists are targeted.
Bogdan (10/5): It was nice! - It was nice! Beautiful place, friendly assistants, help with our business). Pleasant pool). We have wonderful dinner in Michelin restaurant. It was delicious experience!
Mustafa (10/5): -
Paulien (9/5): -
bretth370 (10/5): Best hotel in Milan - Absolutely amazing experience. The hotel is perfectly located in Milan. The staff and service was exceptional. It was the most perfect stay for our family and very much what we needed. Everything from the spa to the bar and a lot of retail therapy. Recommend staying again and again and again. I should not forget to mention the best martini I think I have ever had. Beautiful experience. Thank you MO Milan. You have done it again.
sinem (10/5): All personal very successful - Everting is perfect
Joanna (10/5): -
Mohammad (1/5): The stuff was not cooprative - Nothings The clean of the room
johannes eduardes (9/5): prima verblijf gehad overal in de buurt en heerlijk geslapen - het personeel is super behulpzaam en vriendelijk. eigenlijk weinig
Ebubekir (8/5): -
Dixin (8/5): Good location but not worth the money I spent - the pillow and mattress are really comfy the bath. It needs to wait to get hot water. I don’t like it especially after staying at como. It shouldn’t be like this as five star hotel
Corinne (8/5): Séjour étape à Milan - L’emplacement, la disponibilité du personnel Rien
Zoltan (10/5): -
michirhee (10/5): Extraordinary Service - My husband and I travel the globe and have stayed at some of the best hotels in the world. I mist say that the service at this Mandarin Oriental might be the best we’ve ever experienced. We recently went on a 3 generation family trip and spent our 3 final days in Europe here. From the moment we stepped foot in the building we were treated like royalty. The GM made a point of introducing herself upon check in. From basic things (like restaurant recommendations) to over the top (I needed some ice for my back and they ran to the store to buy ice packs!) to the incredibly kind and efficient bellmen my entire family said that the way they were treated was extraordinary. Could not recommend this hotel more highly!
Daniel (10/5): - מלון מושלם מכל הבחינות
carlo (10/5): The experience we were looking for to end our fabulous Italian trip - The staff at the hotel was absolutely amazing!!! We did not have a chance to dine although we did use room service the Spa and the breakfast and it was all exceptional
Roberts (10/5): -
Avner (10/5): Exceptional -
Nicholas (10/5): Exceptional -
Ben20112011 (10/5): It’s all about the Mandarin Garden! - We decided to kick off our Italian adventure at this hotel and we had high expectations. I am pleased to say those expectations were exceeded in every respect! The hotel has a great vibe with service and friendly staff to match. The Mandarin Garden needs a special mention - it is just beautiful - so peaceful with a real ambience. We had breakfast in the garden every morning and returned for a drink in the evening. This hotel has it all - can’t wait to return.
Ridhima (10/5): Lovely - Amazing
Andrea (10/5): Exceptional -
Frederic (10/5): Perfect - Everything But staff is particularly nice and efficient.
LondonHH72 (10/5): Solid - First time to Milan and couldn’t decide between the Four Seasons, Bulgari or The Mandarin. Definitely think The Mandarin was a very good choice. Excellent location. Set back from the commotion but steps from the high end shopping. La Scala is less than a 10 minute walk and The Vittorio Emmanuel Galleria is less than 15 minutes. It has lovely curb appeal and is not overly large. The staff is wonderful. The front desk is stellar and the concierge is also top notch. Mario and Carlo in particular were beyond fabulous. Well connected and beyond helpful. We were graciously upgraded to a Junior Suite. Very spacious. Very contemporary decor. But a little on the dark side to be completely honest. I would not describe them as bright and happy aesthetically. Our room was a mix of burgundy, beige, grays and black. And the bathroom was very dark with the charcoal/black marble. Very sleek. But despite the lighting. Still felt incredibly dark. Didn’t love that. Aesthetically I found the hotel a bit underwhelming. Despite the bold, dramatic use of color, it still comes off a bit cold. I didn’t look at the furnishings anywhere and feel wowed or impressed. The reception area looked like it could kind of be anywhere. Had a hard time getting a sense of place. The indoor breakfast/light dining area also doubles as the bar/indoor light dining area at night. Just a kind of weird flow. Very colorful and good attempt at trying to have personality. But came off as more of a very high end airport lounge than what it was. The outdoor Garden area was very pretty. Great for drinks, outdoor dining. Service was inconsistent. Never went to the Spa. But heard it is definitely one of the highlights of the hotel. Overall, I am conflicted with my opinion. It was quite good in some respects, but not enough to say I would definitely stay here again or not. Still very glad we tried it.
Seaside28286692654 (10/5): An oasis - The rooms are stylish and comfortable, the location is perfect for exploring the city, and the staff go above and beyond to make your stay special. An unforgettable experience! A true oasis in the heart of Milan. Would definitely go back next time we visit this city!
atozaatar (10/5): Warm, exceptional service. - The Mandarin Oriental, Milan is the definition of refined luxury with a stylish Milanese twist. I stayed in a junior suite that perfectly balanced classic elegance with modern comfort—featuring high ceilings, plush textures, and a sense of calm, only steps from the fashion district. The service was flawless and genuinely warm, the spa felt like a hidden oasis, and the bar made one of the best Negronis I’ve ever had. I’d highly recommend it to fellow design lovers and discerning travelers. The location makes this property easy to experience the city. I only wish I had stayed longer than one night.
Timur (10/5): Exceptional - Pretty cool, good beds Poor breakfast overall, no champagne for breakfast
Jocelyn (10/5): A masterclass in hotel service and design - Can a hotel possibly get any better? Off-the-charts design, service, room, breakfast and location. Chic in its design but warm in its hospitality. It's a beautiful masterclass in hotel service and I cannot wait until I get the opportunity to stay there again.
Khulood (10/5): Exceptional -
siddharth_ladhani (2/5): Unprofessional Staff - Very bad overall experience; When you are paying €2000 a day, one would expect extremely courteous staff going out of their way to support you. However, the staff here are not only rude but totally unhelpful towards any requests. I requested to stay at mandarin oriental lake Como for one night, to which the staff didn’t find any solution and instead chose to penalise the entire booking. Moreover, the rooms are noisy with the central courtyard playing music until late hours. You are much better off spending your money at four seasons and bulgari, utterly disappointing stay.
Jennifer (10/5): - Staff was excellent! Very friendly and helpful
Khaleda (10/5): Exceptional -
Chinikeyev (10/5): Exceptional -
Irina (10/5): Exceptional - Had amazing time in Mandarin
Jamil (10/5): Exceptional -
Kateryna (10/5): Exceptional -
Abdulla (10/5): Nothing to says - Everything Everything
Viktorija (10/5): Exceptional -
Rhone_Man (10/5): Superb luxury hotel - The Mandarin Oriental is of course one of the great brands in terms of luxury hotels. But even amongst Mandarin Oriental hotels, I think this is probably the single best one that I have ever stayed at. It was virtually flawless in terms of quality and quality of service. I try not to dig deep into superlatives, but it really was that good. Extremely comfortable, quiet, well situated, great food. And of course, my two favourite things to comment upon: showers and WiFi were both superb. Was it perfect? Well, if I wanted to quibble, then the gym was a little bit small and pokey with limited equipment. And I would have preferred a slightly broader selection at the continental breakfast buffet. But those feel like small criticisms set against a backdrop of quality and luxury. Really great luxury hotel - as you would expect from a Mandarin Oriental.
Musaed (10/5): Exceptional -
miao (10/5): - MO never disappoints. The staff were friendly and helpful. Super kids friendly. Highly recommend for families
Cristina (10/5): Exceptional -
Hashim (6/5): Pleasant - Location and staff Room felt old and outdated, needs upgrading for the price they charge.
Fady (10/5): - The best
Nagina (9/5): The concierge was exceptional - Location
Dimitris (10/5): - Impeccable hotel with world class service. The staff is extremely polite, helpful and kind. I highly recommend this hotel. I will be coming back again.
Megan (10/5): - Outstanding all around
Sherpa66750603406 (10/5): Stunning Hotel - Stunning hotel - everything is so stylish and aesthetic. All team members were very attentive and guest-oriented, thank you for making us feel so well taken care of. The room was pristine, clean, welcoming and with all the details of luxury and comfort for an amazing stay. We enjoyed a lot our breakfast time, amazing restaurant and wonderful spa. All in all, it was a fantastic experience that we are looking forward to repeating very soon! Congrats and thank you so much team
ambertC6202TZ (10/5): Flawless Hospitality Haven - From check-in to checkout, our experience was flawless. The property's attention to cleanliness and maintenance is evident everywhere you look. The staff anticipates your needs before you even realize them yourself. The rooms are spacious and well-appointed, with views that take your breath away. The restaurant serves exceptional food, and the bar makes creative cocktails that pe
953jefferyp (10/5): Seamless Elegance with Outstanding Care - The perfect blend of professional service and personal touches made this stay memorable. The lobby's aesthetic immediately sets a sophisticated tone, while the rooms offer a cozy retreat. The staff demonstrated remarkable problem-solving skills when needed, always with a genuine smile. The attention to cleanliness was impressive, and the in-house dining options were diverse and delicious.
D1798PMkiras (10/5): Personalized Perfection - The level of personalization here is remarkable. Staff members remember your name and preferences from day one. The property maintains an ideal balance between providing modern amenities and preserving its unique character. The public spaces are inviting, and the overall atmosphere encourages both relaxation and productivity.
Jihan (9/5): Superb -
159zaynr (10/5): Luxury Meets Thoughtful Service - From the elegant lobby to the well-appointed rooms, every space tells a story of thoughtful design and attention to comfort. The staff's ability to anticipate needs before they arise is remarkable. The breakfast selection was fresh and varied, and the evening turndown service added a touch of luxury to each day. The entire experience exceeded our expectations.
John (10/5): Exceptional aminities and best service I’ve ever experienced. Very pricey! - Hotel room was clean and modern. 2nd best shower I’ve ever experienced. Service was off the charts good. We had a very nice internal balcony that had a couch and chair. Great bathroom although only one sink. Separate water closet. Bed was very comfortable with light switches and charging ports at bedside. Liked everything except the price!
John (10/5): - Truly amazing property! Splendidly outfitted rooms, friendly/helpful staff, gorgeous bar with unique craft cocktails, delicious cuisine and unbeatable location. If you can afford it (and even if you can't, that's what credit cards are for, right?) you won't regret staying at the MO Milano.
eleanork404 (10/5): Home Away From Home - What a delightful surprise! This place truly understands the art of hospitality. The warm welcome set the tone for our entire stay. Every interaction was genuine and personalized, making us feel like valued guests rather than just customers. The little touches throughout really made a big difference. It's rare to find a place that so perfectly balances professionalism with a personal touch.