True Friend Hotel
Location: No.512, Fujian Street, Hualien City, TW
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Central Location
Located in the heart of Hualien City, True Friend Hotel is just a short distance away from popular attractions such as Rolling Stone Fountain Square and Hualien Dongdamen Night Market.
Convenient Amenities
Guests can enjoy a range of amenities including complimentary Wi-Fi, concierge services, and a shuttle service within a 3.00 km radius. The hotel also offers a 24-hour business center, express check-in, and a roundtrip airport shuttle for convenience.
Comfortable Accommodation
With 70 air-conditioned rooms equipped with flat-screen TVs and free Wi-Fi, True Friend Hotel ensures a comfortable stay. Guests can also indulge in a meal at the on-site restaurant or opt for room service during limited hours.
Ready to explore Hualien City? Book your stay at True Friend Hotel today for a memorable experience.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 11:00 AM
Instructions: Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Meeting rooms
- Area shuttle (surcharge)
- Arcade/game room
- Free WiFi
- 24-hour front desk
- Luggage storage
- Express check-in/check-out
- Designated smoking area
- Concierge service
- Wheelchair accessible
- Elevator
- Free airport transportation
- Hiking/biking trails nearby
- Breakfast available (surcharge)
- Arcade/game room
- Free newspapers in lobby
- Meeting rooms
- Express check-in
- Tours/ticket assistance
- Area shuttle (surcharge)
- 24-hour business center
- Free self parking
- Airport transportation - pickup (surcharge)
- Water dispenser
- Banquet hall
Guest Reviews
- Richard (6/5): - I left my earbuds on my bed and checked out the lady found them and ran to my taxi before it left, thank you for saving my earbuds. No hooks in washroom Breakfast congee was a bit cold by 9 o'clock. Friendly service.
- Hsiu Hui (10/5): 飯店人員親切的服務態度令人難忘 - 飯店的服務人員非常非常親切、熱心
- DOO SEON (8/5): 서비스 양호, 위치는 불편 - 전반적으로 양호함 조식도 괜찮음. 다만 옷장이 없고 벽옷걸이가 2개여서 좀 불편했음. 동대문야시장 근처라 태로각협곡, 칠성담 가기에는 불편해서 위치는 기차역 근처보다 좋지 않음
- NOBUYUKI (2/5): がっかり - チェックイン時、フロントの女性スタッフが怒っているような表情と話し方で、ホテル選びを失敗したことを痛感した。 英語で語られたのだが、英語にしても日本語にしてもゆっくりとしゃべってくれないと、年寄りなんだから聞き取れないのだよ。 そのへんのとこがわかってないというか配慮が足りないというか。 一度老人ホームに行って勉強してきた方がいいよ。 その一方、チェックアウト時の男性フロントスタッフの対応は良かった。
- FOC HOI (8/5): - 冲涼間冇分隔唯一缺点
- SHIH-WEI (6/5): - 服務人員服務態度及應對應該更積極
- Abel (10/5): - 良久的清潔衛生做得很好，而且管理人員黃先生的態度很不錯，只是前台服務小姐的態度有待加強，應該使客人有賓至如歸的感覺。
- HIROKO (2/5): あまりお勧めは出来ないです。 - 朝食付きでこちらのホテルを選びましたが、朝食はハンバーガー一個とパック入りのティーだけでだったのでびっくりしました。 それを朝食付きと表示出来る事に驚きです。 それからベッドは真ん中が凹んでおり、身体が痛くなりました。あと1日こちらのホテルと思うと辛くなります。 16時に部屋に戻ると掃除がまだでフロントで待たされてます。 フロントの男性の対応は良かったのですが残念です。
- HUNG WEN (8/5): - 整體來說是可以 只是洗手台上有幾根頭髮牆壁下面的板子開開的
- CHAN HUA (10/5): 乾淨簡單且地點便利的飯店 - 飯店地點熱鬧，交通便利，機車可停飯店走廊，免費早餐中西式均有
- Yi-shan (8/5): - 離東大門夜市很近走路就可到達 飯店很貼心停車位不夠如停路邊也會付擔費用👍 房間隔音不是很好 電視只有少數幾台可看 棉被的被心一直露出來，被套也無拉鍊可拉。
- 唐權 (10/5): - 房間乾淨明亮空間大 cp值高 離逢甲夜市極近
- Verified traveler (2/5): - 冷氣壞掉有換房間但人手不足處理速度較慢 浴室發霉/環境有待加強
- Mingying (8/5): - 整體來說不錯，距離夜市附近商圈都很近。
- Wei Hsuan (10/5): - 離市中心近。不錯
- Vincent (8/5): OK for a quick night - Convenient for going to the night market. No desk in the room so you may need to go near the lobby to use your laptop.
- Shu-Ling (8/5): - 大致不錯，床很大很舒服，但是房間有煙味，還有機器運轉的聲音，聲音不大，但是嗡嗡聲音整晚，希望早餐能有些西式料理
- Gaoqiao (10/5): - 直前予約でしたが、スムーズにチェックインできて良かった。
- Shih-Chieh (6/5): 見仁見智 - 缺點： 入住時間是下午3:30，退房時間是早上11:00，與hotels.com上面寫的下午3:00 check in, 12:00 check out 完全不同，請住宿時注意時間。寄放行李時，僅要求將行李放在櫃檯隔壁疑似飲食區的地方，並不會給任何識別標籤，貴重物品請不要放在寄放的行李內。晚上睡覺時，可以很明顯的聽到樓上洗澡水流下來的聲音，隔音極差，我是個很容易入睡的人，但也對這聲音感到非常困擾。 優點： 離東大門夜市與公正小籠包很近。
- Verified traveler (8/5): 位置方便設備OK - 在市區離夜市近，房內整體整潔Ok，中規中舉的商務飯店。
- Verified traveler (6/5): - 優點： 在市中心，離東大門夜市和有名的小吃都是走路可以到的距離！很方便！CP值就在這裡而已😂 房間整潔度還可～插頭很多～樓層有飲水機。 缺點： 停車不是很方便，沒有免費停車場，是「免費自助停車」，訂的時候沒有注意到～ 房間是鑰匙鎖且只有配一副。 浴室沒有乾濕分離！我們訂房網上的照片沒看清楚，看了前幾張和房間照就以為都是乾濕分離的衛浴，結果不是...後來再去翻全部的照片才發現後面有一張沒有分離的，訂房前可能要先確認一下... 隔音極差到爆！樓上洗澡的聲音超級大聲😂隔壁房間的聲音也蠻清楚。 早餐非常普通。 另外，Hotels.com是寫12:00退房，而飯店辦理入住時櫃檯人員是告知11:00退房，但因為預計要離開的時間原本就早於11:00就沒多問了，如果有要比較晚走的可能要跟飯店確認一下...
- Verified traveler (4/5): 停車問題及房間內有雜音 - 1.一開始是看此飯店有提供免費停車服務，結果去的時候卻說飯店停車場不能停；雖然飯店人員表示會幫忙付路邊收費停車格的費用，但假日若不是在深夜時段回飯店，附近的路邊停車格根本沒空位，因此只能自己花錢去停私人收費停車場或是路邊隨便停。 2.睡覺時房間內有奇怪雜音，影響睡眠品質。
- HungLung (8/5): 乾淨衛生，離東大門很近 - 環境乾淨衛生，還附早餐
- Wel he (8/5): - 很好很 舒服
- Wei Hsuan (8/5): - 整體都不錯。床很大。因該是由二個大單人床合併起來的。早餐普通。電梯有點異味。地點不錯。離熱鬧的市區.夜市都近
- HSU (6/5): - 電梯內味道差
- 保時捷 (6/5): - 交通便利、附近很熱鬧
- Guanlin (6/5): - 排水有點慢…洗澡淹水 整體上還不錯
- Chuk Yin (4/5): 差 - 浴室沒有浴屏,洗澡時全廁濕,早餐時間太短,食物沒有添加而且未夠時間便收起,還要趕客走
- Julia (8/5): - Hotel położony blisko targu nocnego, 15 min od dworca autobusowego. W recepcji można zamówić bezpłatny dojazd na dworzec. Śniadania azjatyckie. Miałyśmy pokój z oknem z widokiem na korytarz więc nie było możliwości go otworzyć. Pokoje głośne, słychać sąsiadów.
- Verified traveler (10/5): - 極近夜市，早餐好食
- Verified traveler (8/5): Normal only - Counter staff so so only.... my towels are dirty... breakfast normal chinese oriental style... room abit small... door is manual lock kind.. happen staying the last corner room at exit and the window outside is the staircase view.. dont feel comfortable.. overall for the price is ok only.. can be cheaper for the price we pay...
- Mu-fen (10/5): - Staffs are really nice and helpful. Breakfast is not so good. Wifi is super slow.
- Verified traveler (10/5): 近東大門夜市的好飯店 - 空間雖然不大，但安靜舒適床好睡。
- HSIU CHUAN (8/5): - 為何優惠價1722，用信用卡付款後，便成1980元。也沒有註記稅金跟服務費另計，覺得有被騙的感覺。
- Verified traveler (10/5): - Convenience, near dongdamen night market. The only thing is that the staff didn’t help to clean the room for my 3D2N stay.
- Verified traveler (10/5): - 舒適乾淨，價格實惠，有停車位又有早餐，空間不壓迫
- Verified traveler (4/5): - 房间非常脏，有奇怪的味道，并且到处都有灰尘。浴室的墙壁发霉了。后来发现地面上有之前客人留下的垃圾。床上可能有螨虫，因为睡觉以后身上痒痒的。虽然是有窗的房间，但是窗外是旁边建筑物的墙。前台接待挺凶的。位置虽然离夜市很近，但是离花莲繁华地带有一定距离，不是很方便。整体不推荐。
- David (6/5): - 地點進市區鬧區，從新拉皮的旅館。
- YiChih (8/5): - 離夜市跟一些有名美食店都非常近，只是房間很小間，交通便利，如果要便宜又方便的推薦喔！
- Verified traveler (6/5): - 地點方便離夜市近 可是浴室洗澡洗到一半有壁虎跑來跑去 隔音很差遇到學生一堆 完全沒辦法休息 但服務人員很貼心很好 怕我們還會出去直接要我們停一般停車格不要停停車場 然後幫我們繳停車菲 早餐總類不多但味道很好吃
- Verified traveler (8/5): - Location is good
- dm (8/5): - 夜市から徒歩圏内 大通りへもすぐで周辺に飲食店も多 花蓮空港への無料送迎をしてくれた 朝食も無料 3泊したが、外出の際、ルームキーをフロントに預けなかったせいか、部屋の掃除がされていない日があった 総合的には満足
- WEN-TSAI (10/5): 不錯! - 住宿位置方便 離夜市很近 雙人床很大張 睡兩個大人+一個小孩綽綽有餘 價錢又便宜~
- Verified traveler (4/5): - 1. 房間內有煙味。 2. 房間內一張椅子也沒有，訂房的一張雙人床竟然是兩張單人床合併，浴室內淋浴處沒有布簾區隔，洗完澡浴室溼答答，地上濕滑很容滑倒。 3. 早餐用餐人數不多，但食物量略顯不足，第一天沒稀飯，第二天沒饅頭。
- SHIH-CHIEH (10/5): 住宿很棒 - 很棒 早餐比較差了點 不過還算不錯 電視頻道有些不能看比較算缺點
- Verified traveler (8/5): Great stay - Place is great and comfortable
- Verified traveler (8/5): - 房間內有塊奇怪的地墊，此外服務人員態度熱心。
- Verified traveler (6/5): - 櫃台小姐容易不耐煩. 會擺臉色給客人看. 早餐種類多點會更好. 但還不錯吃
- Verified traveler (8/5): Quiet, comfortable stay - Quiet, close to the ocean. Room has two windows. Easy access and close to the night market. Overall a comfortable stay.
- HSIAO LI (6/5): 位置好，但照片與實際房型不同 - 離夜市很近，服務員態度也很好。 但是房間和照片和現場房型完全不同，訂豪華四人房有夠小，兩個行李箱打開就沒位置，跟照片跟本不同，有點被欺騙感覺。房間內乾淨度有待加強，浴室地板是瓷磚完全沒防滑很危險。
- C (8/5): 近夜市，可免費租單車 - 近夜市，可免費租單車，附近蠻多東西吃的，男職員很熱心，出來幫手拎行李，床很大，房屋很乾淨，唯一缺點是房屋內沒有椅子
- ichiro (6/5): ロケーションはいい - 中国語以外通じないので問い合わせに困った 2泊したが掃除がされてなかった
- Verified traveler (8/5): - 正规酒店的感觉，自助早餐还行。酒店位置距离 福町夜市，自强夜市，原住民一条街近，方便逛夜市。总体不错。从花莲台铁站打车到酒店大概135台币。
- Hua (6/5): - 四人房間過小行李擺放後無空間走動牆壁隔間太薄隔壁間洗澡時聲非常大聲
- Verified traveler (6/5): - 房間清潔度還不錯 這是唯一滿意的地方 但房內的礦泉水一拿起來就已經有人開過了 誰敢喝？ 重點 床異常的硬（像阿嬤年代的硬床） 雙人床由兩張單人床拼起來的 中間銜接處令人感到不舒服 沒有整張的雙人床 房間資訊就不要寫雙人床（別硬湊這種床只會讓人更不舒服） 千里迢迢到花蓮玩 選擇你們看似評價不錯的飯店不是為了睡這種拼接起來的硬雙人床 房間也很小 床周圍的通道幾乎只能走一個人 看電視坐在床尾跟電視幾乎沒有距離
- Gloria (8/5): 鄰近夜市但與車站距離很遠 - 鄰近夜市，夜市很大。 有單車借。 與車站距離很遠。 房間有煙味.... 熱水壺很髒，但房間外有飲水機，其他整潔度不錯。
- Syuanyun (8/5): - 停車進出較為不便，可能須等移車。早餐好吃但選擇較少。有自行車免費借，可早點check in傍晚騎自行車逛逛。鄰近東大門夜市，晚餐、宵夜選擇多。
- HIROUIKI (10/5): Nice Hotel - It is very clean hotel and room.Everyone's employees are so kind.Movement is very convenient because This hotel can lend me a bicycle.You can go to The night market in 5 minutes on foot.If you contact it,then pick you up from the station by car.I want to stay at this hotel again.
- Chuan-sheng (10/5): - 房間夠大且乾淨，但餐點不好吃
- Verified traveler (8/5): 不夠整潔，位置優 - 枕頭套有污跡， 位置非常好，近夜市
- Verified traveler (8/5): Good city location. Walk to eateries & market - Our original hotel was damaged by the earthquake, "True Friend" was a late change. Good location, short walk to eateries and night market. Friendly staff. Off-street parking lot nearby. Shower has no screen so the bathroom can get pretty wet. Overall good value.
- YUNJU (8/5): 地點服務都不錯 - 離夜市非常近，亦離市區與海濱公園很近，走路即可抵達。 房間雖不大但床很大，環境乾淨舒適，只是吹風機不太夠力會過熱。
- ㄚ (6/5): - 隔音差
- Verified traveler (10/5): good services - very good service. i had left over my jacket there, they found it and courier to me in taipei. room spacious n quiet. toilet also big. kettle with coffee n tea provided. check in and cgeck out very fast. night market just 2 min walking distance. easy to find the hotel.
- Eau Yong (8/5): cosy room - nice an cosy room value for money will stay again
- Perlin (6/5): It was ok, I guess.. - It was ok I guess? There were exactly 4 of us and we booked a quad room. The room was really small for 4 pax and opening our luggages was an issue. We shifted the beds around to compromise but could only open 2 big luggages still. The water suddenly turns hot and cold while bathing. But location was pretty good as it's near the night market.
- Verified traveler (8/5): Overall is awesome - Located at strategy area which is nearby nightmarket , pharmacy , restaurant , etc . Room cleanliness is great. However, the some of the breakfast dishes such that Mee bhoon, vege have been served in not warm condition. Thus, it will be good if warm the food before serve it to customer.
- Verified traveler (6/5): - The hotel was ok, staffs were not too helpful. Also, there were mosquitos in the room and by the morning, I was bitten all over my arms and back.
- William (8/5): value for money - its was unexpectedly pleasant experience! good service and serves taiwanese local style breakfast. very good location, 5min walk to Hualien biggest night market, Dongdamen Night Market. provide free parking too!
- Verified traveler (10/5): Enjoy the stay - it is a pleasant stay at true friend. Location is great. Mins walking distance to the shore as well as the night market. Not far walk to the downtown shops and restaurants also. Hotel provide bikes for free. you can ride near the sea shore park. Staff were super friendly and helpful. They booked our local trip with travel agency and provided a lot of tips on where to eat where to shop nearby. The room is kept very clean, bed is comfortable. If I have to pick something not 100% satisfied with, it is the breakfast (included in the price we pay). It was good but not much varieties and it was pretty much the same all three days we stayed there. Overall, we loved our stay and will certainly recommend to our friends.
- Verified traveler (6/5): - The room was very small and have cigarette smell. Breakfast was good. Staff could be friendlier from dining room to front desk.
- Verified traveler (8/5): - Good location - 5min walk to night market & Staff is extremely helpful n nice.
- Carole F (10/5): Perfect - This hotel was perfect. Close to the town center they provide free shuttle to the train station. The breakfast was good. They also have bikes, we did not use them so I do not know if they are free or not. And they let us check-in early as well.
- Verified traveler (6/5): Best location for night market. - Best location for night market.However, the sheet is not very clean and the breakfast is not delicious.
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