Hotel Gozensui

Location: Akancho Akankoonsen 4-5-1, Akankohan, jp

Star Rating: 4 Stars

Property Type: Ryokans

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 10:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Guest education on local ecosystems and culture
• Electric bicycle charging station
• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Lift / Elevator
• Luggage storage
• Fax/photocopying
• Massage services
• Ski storage
• Karaoke
• Non-smoking throughout
• Kid meals
• Public Bath
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Key access
• CCTV outside property
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Thermometers for guests provided by property
• Ski storage
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Ski lessons on site
• Offsite parking discounted rates available
• Spa tub (surcharge)
• Internet access
• Housekeeping on request
• Wine release events
• Reception hall
• Fishing nearby
• Snow sports gear
• Electric bicycle charging station
• Guest education on local ecosystems and culture
• Vegetarian menu options available
• Paddle boating nearby

Rooms Available

• Traditional Room, Non Smoking

  3 Twin Futons

  157 sq feet

  
  

  Entertainment - 32-inch flat-screen TV

  Food & Drink - Refrigerator, coffee/tea maker, and electric kettle

  Sleep - Premium bedding and bed sheets

  Bathroom - Private bathroom, deep soaking bathtub

  Practical - Laptop-compatible safe, desk, and iron/ironing board (on request)

  Comfort - Air conditioning, daily housekeeping, and heating

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Private bathroom
  • Heating
  • Slippers
  • Electric kettle
  • Daily housekeeping
  • Premium bedding
  • Deep soaking bathtub
  • Bedsheets provided
  • Toilet with electronic bidet

• Japanese-Style Room

  The family room provides air conditioning, tatami, as well as a private bathroom featuring a bath and a shower. The unit offers 3 futons.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Alarm clock
  • Electric kettle
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Yukata
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Tatami (traditional Japanese flooring)

• Japanese-Style Room

  The family room provides air conditioning, tatami, as well as a private bathroom featuring a bath and a shower. The family room offers a safe deposit box, an electric kettle, yukata, heating and a flat-screen TV. The unit offers 4 futons.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Alarm clock
  • Electric kettle
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Yukata
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Tatami (traditional Japanese flooring)

Guest Reviews

• BOURGADE (7/5): - Emplacement au top au bord du lac et à qq pas du village artisanal Aïnous. Si la chambre a vue sur le lac c est super aussi. La chambre est très grande. Couchage type japonais. Petit déjeuner buffet tout à fait correct. L hôtel et les chambres sont très vieillissantes, quand il fait gris comme ces deux derniers jours c est assez déprimant, on a pas envie de passer du temps dans sa chambre ou dans le hall de l hôtel. Le rapport qualité-prix n est pas bon. De mes trois mois au Japon c est l hôtel le plus cher (je comprends pour le bord du lac , le onsen) mais c est de loin le plus vieillot. Ça ne valait pas le prix que j ai payé.
• Klas (8/5): -
• Aoi (6/5): -
• 櫻井 (8/5): -
• CHIN FA (7/5): - 1.設備修繕未臻完善，免治馬桶裝置漏水。 2.阿寒湖無計程車服務，飯店無接駁時交通極其不便。
• régis (8/5): - La chambre vaste. La vue sur le lac depuis la chambre. Le petit-déjeuner moyen.
• 陳 (9/5): -
• Tohyama (7/5): 普通のホテル - 古い建物にしては、掃除が 行き届き清潔な感じでした、 スタッフの笑顔が、大変 安心感を与えますし、 何よりのサービスと思います。 インドネシアからの研修スタッフ も、良い印象を受けました。 朝夕の食事が特徴のない 平凡なものでした、高級な 趣向ではなく、むしろ、 季節の山菜とか、地元産品の いも、豆、新鮮野菜のサラダ とか、見た目で楽しませる のも料理人のセンス、 固形燃料の一人鍋は、もう 止めましょう、五目御飯も 具目が少なく、残念。
• Ossama (6/5): Nice View , good breakfast. - View. Breakfast. Staff.
• Naf_brain (7/5): -
• Charles (5/5): -
• 子寅 (8/5): - 雖老舊了一點 但地理位置優越
• yu-chieh (7/5): 如果不是因爲湖景不會住這裡沒辦法放鬆渡假的感覺 - 地理位置好 房間幾乎沒有隔音 房間也沒有什麼設備 早餐連咖啡都沒有
• 敏軒 (8/5): -
• 容瑜 (10/5): - 湖景房可以直接看到煙火
• 張 (9/5): - 景色優美 早餐
• nobuyoshi (7/5): -
• Kira-Ann (7/5): -
• chen (8/5): - 面湖景色優美，房間超大的，很讚！
• Ernald (8/5): -
• ale_pas (7/5): -
• Nicolas (7/5): - Location and view on the lake are great. It's also super close from the (second) ferry stop. The onsen is very big and staff is nice. It being rated 4* is a stretch, between the general old look and the buffet breakfast having a cantine feeling.
• John (10/5): Wish we could have stayed longer - Breathtaking views of lake , spacious room and close to all sights
• Deborah (10/5): Lovely location, great service and comfortable living! - The property overlooks Lake Akan, practically at the water’s edge. It’s very convenient for all activities around Akan Kotan: boating, walking, more serious hiking, seeing the cultural shows at the Ikor, visiting museums about the local culture - everything is within walking distance. There is a range of good, inexpensive restaurants very nearby, but the food at the hotel is also excellent. There are two meal packages (breakfast and half-board). Breakfast is a generous buffet, with a nice selection of Japanese and Western-style food. Plus free coffee/tea in the lobby throughout the day. The hotel’s onsen is a real bonus - it is very clean and has everything you would expect, and was never very busy. Self-service washers and dryers are available on-site; the hotel provides detergent. We had a sparkling clean, very comfortable, and sizeable room with a lovely view of the lake. There have been some comments about dated decor. Everything is maintained in excellent condition and I found this was an integral part of its charm. The staff provided excellent service, despite the barriers of language. They gave us a warm welcome and a fond good-bye. I highly recommend this hotel and we hope to return to stay there again. There is nothing not to like.
• ���T (8/5): 気持ち良い接客 - フロントからホールスタッフ、清掃までのスタッフが皆親切で気持ちの良い接客でした。 施設が全体的に古びて暗い印象なのが少し残念でした。
• Rachele (9/5): Bella vista sul lago e ottimo onsen - Molto accogliente e ottima posizione. Ottima colazione. Presenza di onsen molto bello e pulito con diverse vasche. Camera pulita con tatami. Bagno della camera un po’ datato.
• ICE J (10/5): -
• Hsinyu (8/5): -
• Sean Choong (8/5): Wonderful location and attentive service. Close to many Lake Akan shops and eateries. - Wonderful location. Across the road from a Seico Mart, restaurants and many souvenir shops. Short walk from Ainu Kotan village for even more eateries and souvenir shops. Very convenient because the Ainu theatre dances can finish late after dark so the short walk is appreciated. The boarding jetty for the Lake Akan cruise is also located behind the hotel. The parking is also located behind the hotel with rear access so very near to reach the lobby. The room was spacious and we had the lake view so Mt Oakan was visible on a clear day. The hotel also provides free rain jacket rental at the lobby for poor weather. The reception staff was extremely helpful. We had a partially clogged shower head and they fixed it practically immediately. There is free hot coffee at the lobby though it is just average. The reception staff also provided some free baked goods as a gift upon check out which was unexpected. Nice touch. The onsen is quite old and located in the hotel basement. Gave dank dungeon-like vibes with no windows. Wifi in the room was spotty with frequent drop out. Overall the hotel is generally old but well maintained so nothing is broken. The good service definitely makes up for this shortcoming.
• Coen (7/5): -
• Long Duc (7/5): -
• ELENI (10/5): -
• Lusheng (8/5): -
• Chan Hung (10/5): - The location is excellent, close to the shops and cruising terminal. Friendly staff makes you feel at home. The building is outdated but it is clean and the price is very reasonable.
• NEOtheone (7/5): 可能会考虑别家试试。 - 地段，服务。 早餐不好吃，设备也很旧。
• Zvika (4/5): - Location, near the lake Hotel facilities, breakfast
• 作田 (9/5): 毎年いつも通りに使う宿 - ロケーション、スタッフの対応、ロビー前の湖畔の景色等。 あと売店の販売員のセールストークが面白い。 毎年利用しているが、何年経っても夜露を防ぐ屋根付きのバイク用の駐車場が出来ず、ホテルスタッフに指定された場所に停めておくと、隣に停まる観光バスの団体客やその荷物が不用意にぶつかって、ナンバープレートなどバイクの一部が破損することもある。バイク客の乗り物の保護に関しては配慮が不十分なので要注意。
• Yukiko (8/5): -
• 順正 (5/5): 下次不會再去住，看看湖坐船遊玩就可以了⋯⋯ - 湖面景色100分 設備老舊，還收停車費！
• don sneddon (7/5): Good location, but maybe some of the other offerings in area might be a better choice. - The town was interesting, though 90% of shops all sell the same sort of woodwork. The food is also a bit on the limited side. Most (80% plus) people seem to sign up for full meal plan, which we do not prefer. Lacking that, 60% of restaurants only open for lunch, 20% do not operate outside of peat season and others are a bit challenging to locate. We did find a few, after a few false starts. Outside of that, the location is interesting and definitely worth a visit. Watch out if you decide to hike up Meakan, the top is steep with poor footing (but great views). The room could have been a bit cleaner. Also, the onsen, while adequate, was less than what I would have expected from an onsen location (bit basic and seems to need some serious renovation. The hotel itself is also rather dated and looking very worn. The toilet in the room was claustrophobic and felt dirty (some of it could be simply age), with the hardware not working fully. The view is of the ferry terminal and thus, not the best. Note also that the staff speak only very rudimentary english (did not help that google translate seemed to have a bad period as translation was poor), making it a struggle. We also arrived after 230 and they would not let us check in, though the room was empty, and did not facilitate the storage of luggage in interim (not normal experience for me over the past decades). This was the only time we were a bit early, thus felt this lack of assistance more.
• noam (8/5): - Great location with lake view, nice onsen. Overall we had a great stay, thank you! A bit outdated but it didn’t really bothered us.
• Madoka (6/5): -
• Livio71 (5/5): E' arrivata l'ora di chiudere e ristrutturare - La posizione straordinaria, la vista ancora meglio. Simpatico e gentile il personale alla reception ma poi tutto negativo! In tanti annni e dopo tante prenotazioni non avrei mai pensato di chiedere di poter lasciare una stuttura prima della data stabilita; la struttura è vecchia e, cosa ben peggiore, sporca. sporca la camera, sporchi i bagni, un senso di abbandono domina il tutto. Sconsiglio vivamente questa sistemazione
• 浦田 (6/5): 癒されました - 夕食美味しかった 家族も喜んでました 年寄りの宿泊者を連れていく場合、ベッドが良かったなと思いました
• Agnieszka (9/5): -
• Gonen (7/5): good but must have renovation - breakfast has some vegi.... room needs renovation
• Andrew (8/5): - meals were excellent, lakeside location wonderful facilities a little old
• alessandro (9/5): Vista lago - La vista sul lago La posizione Lo staff Struttura da rinnovare, soprattutto nelle camere
• Y (9/5): -
• Y (8/5): -
• Emmanuelle (8/5): - La gentillesse du personnel, la situation… J’ai beaucoup aimé cet hôtel et son atmosphère, et la grande chambre avec la vue directe sur le lac !
• 久子 (8/5): - 三世代旅行なので朝食付きで二部屋予約しました。 チェックインすると朝食会場が別々の会場で設定されていました。 数部屋同時予約される方は要望欄に書き込む事をお勧めします。 従業員の方は皆さん優しい感じでした。
• Laurence (7/5): - La vue sur le lac depuis les chambres est très belle. Après, l'hôtel n'a pas été rénové depuis longtemps et cela se ressent ; il est un peu désuet. Le restaurant de l'hôtel pourrait être plus moderne également Rénovation des chambres Salles de restauration
• Adi (10/5): -
• SHUCHING (9/5): 雖然比不上旁邊的新飯店，但以定價跟地點而言，還是很推薦的。至於餐點，可以另外自己處理。 - 1.就在湖邊，房間面湖，景色優美。 2.停車方便，對面有商店街可逛。 3.服務人員很親切，離開時還送了很好吃的麵包伴手禮。 早餐餐廳環境不是很好，取餐餐點附近有一隻蒼蠅，後來我就吃不下了。
• Anne-catherine (8/5): Hôtel avec jolie vue - Très jolie vue. Grandes chambres confortables. Très bon accueil avec de jolies attentions. Un peu vieillissant…
• Sigrid (7/5): Great location to visit Akan, lake ande mountain area. - The building is rather desperately in need of refurbishment. If you can get passed the feeling of neglect it emanates, everything else is actually quite perfect. State of the building.
• TAI-HUANG (9/5): -
• Qiang (9/5): -
• 中 (3/5): トイレの臭いさえ何とかしてくれたら… - リフォームされていて清潔感がある 部屋のトイレの臭いが下水の臭いで気持ちが悪くなった。
• Chai (8/5): - Lake view No proper kettle
• petecjs (6/5): Awesome view, great location, hotel needs a refresh urgently. - Location just at the edge of Lake Akan. View into Lake Akan from our room was stunning. Room was spacious. Umbrellas provided for rainy day. Hotel is dated. Room decor and equipment was old, in dire need of a refresh. Even the telephone was dial type! Room was musty, needed airing out. Really not used to sleeping on a futon, too thin.
• yu yen (4/5): - 房間窗外的美景！ 餐點選項少，不美味！飯店設備陳舊沒更新
• Martine (6/5): -
• Adam Kučera (8/5): - Great locations just by the lake, we had supreme view. Room was little bit dated and the bathroom was not really clean.
• Fumiko (8/5): スタッフの皆さんの笑顔が嬉しかったです。温泉も最高！ - 温泉の泉質がとても良かったです。気持ちよくていつまでも入っていたい気分でした。
• Nir (10/5): -
• Kazien (10/5): 可以賞湖又可以搭乘遊覽船的好地點，旁邊停車空位多很適合住一晚 - 溫泉很舒服，每間房間都是可以看到阿寒湖的景色，飯店旁邊有很多的停車位可以停，附近離商店街也很近，遊覽船購票地點就在飯店後面而已，以地點來說是個很棒的位置。飯店的早餐算普通，樣式不多但是吃得飽的。服務很周到，在開車停妥之前，大門口就有服務人員待機著，幫忙提行李進飯店裡面。 幾乎沒有什麼好挑剔的。
• Georgina (4/5): Basic facilities and misleading photos of rooms/services. - Great location in the centre of Akan Lake activities. Very old and different to impression photos of property give. Poor water pressure and minimal hot water.
• Tsong Fatt (10/5): Great view of the lake - Location just next to Lake Akan, walking distance to Ainu village, I got an amazing lake view room too. Hotel gave me a gift when checking out. Toilet was a bit small. Hot water pressure was low.
• Susan (6/5): Disappointing Stay - Great location, next to Lake Akan, room facing lake. Staff at front desk very hospitable. 1. smelly room, there's no option for smoking or non-smoking and our room reeked; 2. old and tired throughout, dire need of renovation especially the bathroom; 3. small room
• Bianca (6/5): -
• WEI KAI (10/5): - 離阿寒湖非常靜，很寧靜的地方，整體環境都很舒適，自助早餐好吃。
• Hsiumei (7/5): - 網路很差
• Katrin (7/5): Renovierungsbedürftiges aber solides Hotel in bester Lage - - Fantastische Lage direkt am See - Seeblick aus unserem Zimmer - Familienfreundlicher Onsen mit super “Ablagemöglichkeiten” für Kleinkinder - Badezimmer war sehr verkalkt, Waschbecken viel zu niedrig und Dusche nur eine Art Sprühnebel, so wenig Wasser kam raus. Zum Glück gab es den Onsen-Bereich, ansonsten wäre kein Haarewaschen möglich. - Hotel ist sehr in die Jahre gekommen, was durchaus einen gewissen Charme haben mag, aber teilweise auch lieblos wirkt
• Andreas (9/5): -
• Hiroki (8/5): - ロケーション最高！ お土産のメロンパンも良かったです。
• Simone (7/5): - Sehr gute Lage direkt am See. Zimmer mit Seeblick Alles schon sehr in die Jahre gekommen!
• Ming shan (10/5): - 完美的阿寒湖湖景
• 藤代 (7/5): -
• Thijs (8/5): -
• Tan suan kien (9/5): great place and good for relax - breakfast not incluede general all aspect
• samson (10/5): -
• Vince (9/5): 比較早入住，飯店工作人員不只安排重機停放在門口方便位置，還熱情交談並提供適時協助。 - 飯店員工相當熱情，並安排我的重機停放在方便的位置 飯店很規模不小，許多區域沒有人住宿連走廊的燈都關了。走去洗衣服時需要摸黑有些不方便
• Jen-Jay (9/5): Worthy of the price we paid for such a high quality experience! - Water front view, central to bus centre and tourist attractions, AC really good!, double window pans for heat control, hot water comes fast The bathroom fan didn’t work for our room.
• Huey-Hwa (9/5): -
• takeshi (1/5): 割安感もお得感もない。 - 特になし 全体的に古い、汚い
• Walter (9/5): Perfect stop during roundtrip Hokkaido - Perfect location at the border of Lake Akan Walking trails nearby. Mt. Meakan and Lake Onneto not far away. Matress could be a little bit thicker
• boaz_b (8/5): -
• ayumi (5/5): - カムイルミナを体験するため阿寒に行ったのに熊が出て中止になってる事をチェックイン間際にに電話連絡され体験中止ならホテルには行かなかったのに連絡遅くて不愉快になりました。もっと早く知らせてほしかった。何日も前に熊出てるんだから
• LAI TURK CHIEN (10/5): -
• Shahirza (8/5): Quaint little town… a little charmingly rustic - Lovely hotel.. remind us of the olden days…room fronting the lake with priceless mountainous view ! Yes the facilities is a bit dated but that is the charm…
• Krzysztof (8/5): - View from window. It was clean. Great service! Thank You for helping with taxi and keeping my luggage all day. Nice natural! Onsen. Rooms are up to date. It is a little bit outdated(stairs are awful!). Onsen seen better days(but this is part of the charm) On plus side they really try to make it look good.
• Hyukrae (5/5): -
• Vivian (8/5): Expensive for what you got, good view of the lake - Great view, large Japanese style room. Onsen was good, gave us a gift of bread when we were leaving Front staff were grumpy because we got there before checkin, we only wanted to drop off our bags, then his attitude changed Smell of sewage in the shower/toilet Would of been good to have the option of breakfast for the amount that we paid Expensive, but all hotels in the area are the same price..
• Christiane (8/5): Hotel classique, pas très neuf mais bien situé au bord du lac Akan. - La vue sur le lac, le calme , le onsen, tout était bien. L'heure du check in, un peu tardive.
• Joyce (10/5): -
• Omer (9/5): - Very good public Onsen (indoor and outdoor), perfect location right on lake Akan (park by the lake, sit and relax on the pier, lake view from the lobby and the room).
• Mark C (8/5): - Slightly dated accommodation but nice view on the lake.
• Marie-Christine (6/5): - La vue sur le lac le petit déjeuner très vieillot c'est assez cher

Photos