Arima Gyoen

Location: Kita-ku Arima-cho 1296, Kobe, jp

Star Rating: 3 Stars

Property Type: Ryokans

About this Property

Important Information

Policies

Check-in: 03:00 PM - 06:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Room service
• Family rooms
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Massage services
• Karaoke
• Kid meals
• Public Bath
• Coffee Shop on site
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• 24-hour security
• Security alarm
• Thermometers for guests provided by property
• Television in common areas
• Free wired internet
• Snack bar/deli
• Self parking (surcharge)
• Offsite parking discounted rates available
• Spa tub (surcharge)
• Internet access
• Housekeeping on request

Rooms Available

• Room Only - No Meals - Non-Smoking Japanese Style Room No Breakfast and Dinner

  The family room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned family room offers a flat-screen TV, tatami, a tea and coffee maker, a seating area as well as mountain views. The unit has 1 futon.

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Yukata
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Tatami (traditional Japanese flooring)
  • Single-room air conditioning for guest accommodation

• Superior Twin Room

  The spacious twin room features air conditioning, tatami, a balcony with mountain views as well as a private bathroom boasting a bath. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Electric kettle
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Yukata
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Key access
  • Tatami (traditional Japanese flooring)
  • Air purifiers
  • Single-room air conditioning for guest accommodation

• Room Only - No Meals - Smoking Japanese Style Room No Breakfast And Dinner

  The family room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned family room offers a flat-screen TV, tatami, a tea and coffee maker, a seating area as well as mountain views. The unit offers 1 futon.

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Yukata
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Tatami (traditional Japanese flooring)
  • Single-room air conditioning for guest accommodation

• Non-Smoking 2 Adults Standard Japanese-Style Room - Breakfast and Dinner at Restaurant

  The family room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The family room features tatami floors, a seating area with a flat-screen TV, air conditioning, a tea and coffee maker as well as mountain views. The unit offers 2 futons.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Yukata
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Tatami (traditional Japanese flooring)
  • Single-room air conditioning for guest accommodation

• Non-Smoking 3 Adults Standard Japanese-Style Room - Breakfast and Dinner at Restaurant

  The spacious triple room features air conditioning, tatami, as well as a private bathroom boasting a bath and a shower. The unit has 3 futons.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Yukata
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Tatami (traditional Japanese flooring)
  • Single-room air conditioning for guest accommodation

• Non-Smoking 4 Adults Standard Japanese-Style Room - Breakfast and Dinner at Restaurant

  The quadruple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The quadruple room features tatami floors, a seating area with a flat-screen TV, air conditioning, a tea and coffee maker as well as mountain views. The unit offers 4 futons.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Yukata
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Tatami (traditional Japanese flooring)
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Michelle (9/5): - 酒店位置很好，從神戶三宮坐巴士下車時已看到酒店，步行即逹。酒店對面是ねね橋及親水公園，往右步行數分鐘到古風溫泉街（湯本坂），有食店、日式生活雜貨及手信店。 酒店付設的溫泉已包括金湯及銀湯，雖然面積不算大但很整潔。 傳統日式的早餐晚餐很豐富。 員工親切有禮
• MIN-CHE (10/5): -
• Yi Chin (10/5): - 地理位置非常好，一下車就看到有旅館，有金湯、銀湯，一泊二食很滿意！ 無
• Ching Lin (8/5): -
• Hiroyuki (10/5): -
• CHIENYI (9/5): Great traditional hotel with gold and silver hot springs in Arima Onsen - Delicious Japanese style dinner and breakfast. Wonderful hot spring (onset in Japanese) in the hotel. Just beside the train station and two bus stations. There was no heating in the hallway.
• Chung Hsien (10/5): - 晚餐非常好吃 飯店的溫泉非常棒
• TsunHua (8/5): -
• seno (7/5): - お風呂（金泉）は、大満足でした。 フロントのスタッフさんも食事の時のスタッフさんもにこやかで細やかな心遣いを感じました。 夕食の味付けが濃いめかなぁ。塩分が気になる世代なもので・・・
• SOMPIT (8/5): -
• YILI (10/5): -
• Akiko (10/5): 楽しかったです - 温泉がとても良かった ベッドがあれば高齢者にはやさしいかも。。。
• kougi (8/5): -
• ChangTai (10/5): -
• Dianne (10/5): In all, pleasant. - Food was great, as was service at meals! Had to depend on public transport to and from Shin Kobe station. A shuttle service would be a great option. Nice meals spoiled by poor quality chopsticks.
• 信介 (8/5): 良かった - 食事が良かった。大浴場も広くて快適だった。 客室のバスルームにバスタオルがなかったのが少し残念だった。
• Terumi (8/5): - 食事会場のスタッフさんが丁寧でよかった。 朝夕食とも美味しかった。 駐車場がせまかった。
• JOON (10/5): -
• Motohiko (10/5): - ロケーションは非常によく、スタッフもとても親切でした 何より、食事が全てとてもおいしかったです 朝ごはんも全て美味しかったです 温泉も体があったまるとてもいいお風呂でした
• Inken (9/5): Traditionell - Die Lage nah am Bahnhof, zur Altstadt und zum Fluss hat uns gut gefallen. Das Hotel hat den Charme der 70er/80er-Jahre, die Zimmer sind sehr gross und sauber. Das Pesonal war sehr freundlich und hilfsbereit. Das Abendessen war abwechslungsreich und aussergewöhnlich. Auf Anfrage bei der Anreise nach einem vegetarischen Essen für eine unserer Mitreisenden wurden viele Tofu-Variationen serviert. Für das Frühstück am nächsten Morgen gab es ungefragt ebenfalls Tofu-Gerichte - sehr aufmerksam!
• YUKI (10/5): 満足 - スタッフのサービス 少し施設が古かったです。
• 中村 (10/5): -
• xiaofang (4/5): - parking is hard. Room is dated and dirty but roomy. I expect better for the pice (around 777$/night with half board).
• コウイチ (10/5): - また行きます。皆さま後安全に。
• Man Chun (10/5): - 交通方便，鄰近巴士總站，房間也很大，大浴場可享受兩種不同泉水。只是內部裝修比較舊。
• Martin (6/5): Bad half board experience that I have never had. - Service Meal, it used the burning thing to boil the water and expected it could cook the beef. It needed to changed the burning stuff 4 times and our dinner got intervened because of it. We didn’t enjoy it at all!
• Patrick (8/5): Very good - Clean room Taste of the meals could be better.
• Fung (10/5): Exceptional - excellent service & excellent location.
• ヨウコ (8/5): - 売店の品数が少なかった
• Yuen (8/5): Very good -
• Chee (9/5): Superb -
• Jeanie (9/5): Nice onsen hotel - Arima gyoen is located right in the center of arima town. Walking distance to all the attractions nearby. It has the gold and silver onsen in the hotel vicinity. The tatami room is very huge and comfortable. Nothing.
• Wing On (10/5): - A very good onsen close to train station and local shops. Excellent staff service.
• Rosemarie (4/5): Disappointing -
• Kok (9/5): Welcoming and comfortable stay - 1) Convenient. Near to bus and train station. Hence no need to lug your luggage to far as Arima is known for its hilly slopes. 2) Comfort. Though it is an old onsen hotel, it is still very well kept and welcoming. Onsen is not big but well furnished with the necessary amenities. 3) Food. As usual, they will provide excellent traditional Japanese cuisine with local produce. Another plus is that they provided a different menu for the 2nd night dinner instead of just repeating the same menu (which some onsen hotel do). 4) Luggage: We took a bus from Kobe Sannomiya to Arima Osen and return using the same. Luckily, we parked our huge luggages at Sannomiya station lockers, as the return bus do not take in luggage storages - I have seen people carried the huge luggage up the bus and cramped the whole aisle. But it won't be a problem if you decide to take the local train instead. 5) Dates: We chose to stay during weekdays (Thur-In and Sat-out) to avoid the crowds. Most people stayed for one night for the onsen experience which is more than enough as the shopping streets are touristy and not that big too. We stayed for 2 nights so that we can have a little more time to explore the Mt Rokko side via the ropeway and do some little hikes, and to explore other food options in the area. 6) Price: Well....all onsen hotels are expensive unfortunately :P. Nothing that really affects our stay there
• Wai Man (10/5): - 地點十分方便，很近巴士與鐵路站。 雖然旅館較舊，但旅館內部很整潔，服務也很好
• Golda (10/5): - Staff explained well the dining experience, what to expect and how to eat and the food served. Onsen was great. Kobe to this place was only 1 bus ride and direct. Then just walk leisure 3mins to the hotel.
• Lerchai (8/5): Very good - Super good location., 1-2 minutes walk from train, bus station and everything.
• catherine (10/5): - 服務員有禮貌及殷勤親切。食物水準很好。只是停車場如能在酒店內直達更好。
• TSZ HANG (10/5): 不二之選 - 服務態度，環境，設施,，都不可能挑剔 酒店最大賣點是同時提供金湯銀湯 不用出外才能享受 還有免費停車位提供 有馬溫泉區的不二之選
• Gloria (8/5): Very good -
• Kiara (10/5): Exceptional - Excellent range of facilities, a warm welcome from all staff and excellent hospitality
• Shek Chuen (10/5): - Very nice hot spring experience
• Brenda (10/5): It’s a very pleasant trip! - Very good quality of the hotspring and very helpful employees. N/A
• Yiu Cheong (8/5): - Very nice hotel. The half board option is great. The food quality is super for the dinner portion. The breakfast is alright. The onsen facility is good. The staff is very helpful and service is top notch. The hotel is very near to the bus terminal, which is very convenient.
• Suet Man (6/5): 一般 - 比較舊，房間細，小朋友浴衣沒有外賣提供 方便去有馬街道
• Chong (8/5): Very good -
• suk lan (10/5): 好評 - 坐巴士去有馬，飯店就在巴士站附近，溫泉街也在附近，地點很方便，前台有說廣東話員工，晚餐在房內吃，有說普通話的員工介紹，早餐在餐廳吃，房間略小，但清潔，溫泉有金銀泉，如去瑞寶寺公園，長輩不能爬坡，飯店可幫叫計程車，總括是很好的飯店，員工服務態度都非常好
• MING KIT (10/5): - Convenient, nice service, delicious dinner and breakfast
• Ooi (9/5): Superb - The location is good, very close to the bus station and the Arima Onsen street. The staff is very friendly as well as they helped us to book the bus ticket back to Kobe! Both the dinner and breakfast are delicious and well served too! Towel, shampoo, body shampoo, face cleanser, lotion, and etc are all provided at the hotspring area! All is good except for there's no towel provided in the room but only at the hotspring shower area.
• Ken (10/5): - A very good onsen hotel with reasonable price.
• Harris (9/5): Superb -
• Wan (10/5): Exceptional -
• Siau (9/5): Superb -
• Alice (10/5): Fantastic stay - Staff members are professional, polite and friendly. Nothing
• Suet (10/5): - 職員服務10分好，環境讓人舒適。但6樓的房間在大浴場下面，整晚都聽到走路的聲音、開門關門的聲音，這個需要注意一下。整體來說還是很喜歡這次的體驗。
• せいき (10/5): - とてもいいホテルでした。
• Anonymous (10/5): Nice getaway - My favorite part was the onsen. I got to try 3 different baths and it wasn’t crowded at all. Of course the food was also good and the staff was very hospital despite myself not being Japanese. Nice break from the city. Nothing. I am satisfied.
• Brad (10/5): Exceptional - Beautiful views
• Collinmama (9/5): Good food, comfy room, not the best, but fair for its price - very nice food, good portion. Comfortable room though it's a bit small. Futons were comfy. There are 2 type of Onsen, nice experience, the silver onsen was a bit too hot. They have a Chinese speaking front desk person. Try not to order kids meal, it's pretty much a whole plate of fried food. Not much facilities, onsen is quite small, but it wasn't too busy.
• Olivia (10/5): Excellent! Would highly recommend! - The property is close to the bus stop and points of interest in town. Our room was beautiful, the meals we had were huge and the staff were very friendly and attentive. This was our first onsen experience and it was fabulous; there are multiple public baths and lots of skincare in the changing room. There was nothing bad about our stay! The meals were heavily seafood based so this may be a point to consider when booking but we really enjoyed our experience! :D
• MOON MING (8/5): 性價比高 - 溫泉有金湯銀湯不用外出浸，環境舒適，晚餐神戶牛很好吃，其他則一般，早餐好吃。
• Wai Man (8/5): - Here is a good hotel to stay with convenient sightseeing.
• Kim (10/5): Great Place for Healing - It was overall very clean, delicious meals (especially Japanese traditional dinner provided in our own room by the staff), staffs were very welcoming and kind, loved on-sen (hot spring) None
• LEE PING (10/5): - 近車站，很方便。一泊兩食很美味，小朋友的是兒童餐和果汁。可惜的是附近大部分的商店只營業到晚上5點。行程關係，5點後除了手順店外，我們都沒逛什麼。
• Yuen (8/5): Very good - The staff were so helpful
• Cheuk Luen (8/5): - Dinner and breakfast are excellent. Hotel is a bit aged. Spa is OK but no other facilities, e.g. game room for children. Parking is also a problem.
• Ching (7/5): Good -
• Ci-wei (3/5): Be careful of room size and need to double check official website! - The main building is just in front of the Arica river. The hotel is about 3-min walk away Limousine bus stop. In-room dinner is above quality. A dining room is provided in Annex building if you don’t reserve meals. Nice public bath with three pools. Mis-understanding of room size. When you book a room, it specifies 36 sqm. Actually it consists of 10 tatami (about 16 sqm) the remaining space including about 2 tatami balcony, three tatami of bath room and entryway, and half of specified space are storage and decorative spaces, really unexpected ratios. Many residents can only take shower at public bath rather than in room bath room!
• Cheung Fan (10/5): - Very good service and have a very nice onsen
• Lee (10/5): Exceptional - Very good location and good service. The staff explained detailedly on the menu and food included in our package. The kin and gin onsen was very relaxing, great experience! Only large size yukata available in the room, which was very large for a petite girl.
• Yung (10/5): - 前台工作人員又識廣東話又識國語！大讚！
• Ada (9/5): Had a very nice experience at this ryokan hotel. - Very friendly staff, the hotel is very clean and the food is delicious - we had beef shabu shabu dinner in our room, breakfast was in a small dining hall on the same floor, which was more comfortable than sitting on tatami in the room. None
• Verified traveler (10/5): また来たいです - 本館の部屋から見える有馬川の風景やお料理、温泉、従業員さんの応対、全体的にとても満足度の高い滞在でした。
• Chai (10/5): Exceptional -
• Fa (7/5): Good - The location of the hotel was just round the corner to the express bus terminal and attrations points. The room deco needs to update. The outdoor hot spring was so small that only accomodates 2 persons at a time. Amenities and facilities at the public bath were just basic. While services of staff at meals and room service were excellent.
• Genista (8/5): Very good -
• 岱鴻 (10/5): good experience living in hot spring hotel - friendly service None
• Aaron Raphael (10/5): - The location is simply amazing, just at the doorstep of shopping street and staff service and hospitality is simply top-notch and sincere. The property is a little dated but it is clean and comfortable. Dinner and breakfast is also exceptionally authentic and delicious! Totally enjoyed a memorable stay here with the family!
• June (10/5): Fabulous family time and great meals! - Location - right smack at the front and within walking distance to shops around town and bus stations. Staff - courteous and welcoming, and service staff during meals were highly efficient. Food - in-room dinner was a marathon and a feast for royalty. We had breakfast in private banquet room just for our family of four with personalized service. Onsen - fabulous Nothing.
• Talita (9/5): Superb - Arima Gyoen is a wonderful place to stay and relax. The hotel staff was wonderful and very friendly. The bath was very relaxing and a lot of care products are provided (at least in the women bath). We expectet a buffet for breakfast, as we thought that was what we booked and what was stated at the website. In the end they carefully prepared breakfast for all the guests at their table. I would definitely stay here again. The building itself is quite old but that is the case with a lot of buildings in Arima Onsen. One thing you have to remember is that because of this, you have to remember that some phone chargers need an adaptor to fit into the outlet. Also, regarding dinner and breakfast, just know that they serve you high quality Japanese food. Maybe even some things, you haven't tried before. Maybe if you are not a big fan of seafood, tell them beforehand. Otherwise, enjoy the good food!
• Jasmine (10/5): - 位置方便，性價比高，職員友善。
• Yip Chiu (10/5): - 職員態度非常好，部份職員懂廣東話及普通話。位置也非常好，交通方便，附近也有便利店，值得推介。
• Maggie (10/5): Amazing stay! Excellent hospitality! - We had such a wonderful experience in this hotel. All the stuff are super friendly and kind. Bed was so comfortable.
• Yuki (10/5): Exceptional -
• Soo (9/5): Superb -
• Kam (8/5): Very good - overall good especially the Onsen. Happy happy
• Emma (9/5): Beautiful and relaxing - The room was a traditional Japanese room with a balcony. It was very spacious and the bathroom was very large. We had our dinner served in our room and it was delicious with many different traditional Japanese dishes. Breakfast was served in the dining hall, but there was too much food for me to eat in the morning. There are three baths so if you go at a busy time the baths will be crowded. Also, on Thursdays the baths close at 9:00 am so I wasn`t able to go into the bath before I left. I wish the baths were open until 10:00 am.
• Wesley (9/5): Superb -
• Chun (9/5): Happy to stayed at this accommodation when I visit Arima. - The location is very convenient, close to the bus stop. The public bathroom with hot spring is awesome, staffs are nice and helpful! NA
• Ying (8/5): Very good - Convenient location, nostalgic atmosphere -
• Ying (8/5): Very good - Convenient location, great hospitality Nothing
• Ho Him (10/5): - 酒店本身也有金銀湯，不用自己再去金湯銀湯。
• Chung (10/5): Fabulous. - The room was nice. The staff at reception acknowledged that we are from HK and gave us introduction in Cantonese (very warm welcoming). Food, both dinner (in-room) and breakfast (in the room nearby) were amazing. The lady served us can speak in Mandarin. Regarding Onsen, there is a website to check the traffic which is great! We really enjoyed our stay! the interior is quite nostalgic but working fine.
• Sze (7/5): Good -
• Hoi (10/5): Exceptional -
• Mitsuyo (10/5): Exceptional -
• Ewslee (8/5): Very good - Very convenient location. Staff in general can handle English communication pretty well. Both dinner and breakfast were tasty and worth for money. Hot springs facilities are good and clean though not large pools
• Anonymous (10/5): it’s a really nice place and dinner and breakfast was amazing. - the staff are really friendly! would definitely come back again. everything is super clean, just the toilet has a weird smell
• Pangjujee (8/5): Very good -

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