Welcome Inn & Suites - Lyons

Location: 3922 S Harlem Ave, Lyons, Illinois, 60534, Lyons, US

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 05:00 PM - 11:30 PM

Check-out: 11:00 AM

Instructions: This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

• 24-hour front desk
• Smoke-free property
• Free self parking
• Upper floors accessible by stairs only

Rooms Available

• Deluxe Room, 1 King Bed, Smoking

  1 King Bed

  200 sq feet

  
  

  Internet - Free WiFi

  Sleep - Bed sheets

  Bathroom - Private bathroom, towels, and a bathtub or shower

  Practical - Phone

  Comfort - Air conditioning and heating

  Need to Know - Weekly housekeeping, toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available

  Smoking

  Max Occupancy: 3 (2 Adults)

  • Telephone
  • Air conditioning
  • Private bathroom
  • Heating
  • Free WiFi
  • Weekly housekeeping provided
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Smoking
  • Bedsheets provided
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

• Basic Double Room

  1 Double Bed

  200 sq feet

  
  

  Internet - Free WiFi

  Sleep - Bed sheets

  Bathroom - Private bathroom, towels, and a bathtub or shower

  Practical - Phone

  Comfort - Air conditioning and heating

  Need to Know - Weekly housekeeping, toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available

  Smoking

  Max Occupancy: 4 (4 Adults)

  • Telephone
  • Air conditioning
  • Private bathroom
  • Heating
  • Free WiFi
  • Weekly housekeeping provided
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Smoking
  • Bedsheets provided
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

• Romantic Room

  1 King Bed

  250 sq feet

  
  

  Internet - Free WiFi

  Sleep - Bed sheets

  Bathroom - Private bathroom, towels, and a bathtub or shower

  Practical - Phone

  Comfort - Air conditioning and heating

  Need to Know - Weekly housekeeping, toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available

  Smoking

  Max Occupancy: 2 (2 Adults)

  • Telephone
  • Air conditioning
  • Private bathroom
  • Heating
  • Free WiFi
  • Weekly housekeeping provided
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Smoking
  • Bedsheets provided
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

• Basic Room, 1 Queen Bed

  1 Queen Bed

  200 sq feet

  
  

  Internet - Free WiFi

  Sleep - Bed sheets

  Bathroom - Private bathroom, towels, and a bathtub or shower

  Practical - Phone

  Comfort - Air conditioning and heating

  Need to Know - Weekly housekeeping, toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available

  Smoking

  Max Occupancy: 2 (2 Adults)

  • Telephone
  • Air conditioning
  • Private bathroom
  • Heating
  • Free WiFi
  • Weekly housekeeping provided
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Smoking
  • Bedsheets provided
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

Guest Reviews

• Harvey (2/5): - Looked nothing like the pictures. Smelled terrible not even the spray provided helped. Lights did not even work. Only the lights on bed board.
• John (4/5): - Run down. Limited parking. Limited amenities.
• Allison (2/5): - The property was in a bad part of town and the quality of the room was poor. Tiny toilet, rusty bathtub and horrible tolietries
• Johnny (2/5): Worst experience ever. - Not a great place at all. Poor desk service, the girl at the desk was on her phone and it smelled like pee. We got to the room and it was disgusting, it reeked of cigarettes even though I never selected the room to be a smoking room. Trash was on the floor, lamp cover was missing, a handle for one of the dressers drawers was missing, bed sheets and blankets were not changed, dusty ceiling which looked like they weren’t cleaned for weeks/months, stains on the shower curtain, smelly bathroom, and a red stain on the bathroom doorway which looked like blood since nothing that was in the room was red or that was painted red. The rooms rented next door on each side were both playing loud music. It wasn’t the fact that the walls were thin, which they were, it sounded like full volume from each room. Would not come here again and definitely not recommending to anyone.
• Emily (8/5): - N/a
• Tracey (8/5): - easy check in and good local spot!
• Scott (10/5): Northcoast - It was a good stay for my weekend
• Francesco (2/5): Sleezy Hotel - This is not a 2 Star hotel. They literally rent rooms by the hour. The room smelled, the towels were not clean, the furniture falling apart, outlets didn’t work, creepy guests. Other than lots of parking, there were no good attributes.
• Michael (2/5): - There was blood on the bathroom wall, the floors were slippery, everything was sticky, the air conditioner leaked water into the room.
• Terrenette (6/5): - Alright not what it looks like on the app.
• Juan (2/5): This is the worst hotel ever - It was the most unpleasant stay there was no internet at all my cell phone didn’t work I’m the shower had a lime stone stain on it. The filing was cracked there were not safety lockes on the door to make sure it was safe. The ppl upstairs were playing loud music till 5am I called the office several times nobody answered. I went up there. Nobody was there overall the worst experience in hotel I’ve ever been to. I wish God would refund my money because it was so not worth my time or my money. I had a miserable stay not to mention at 4:30 in the afternoon yesterday cop showed up in my hotel room and open the door and they had the wrong room, but they were looking for somebody and clearly I was that person but the whole experience was bad and I want a refund.
• Michael (2/5): - Water leaking in bathroom shower curtain old and carpet dirty and old never go there again
• Allison (2/5): - The room was extremely dirty with stains everywhere and cigarette burns on the blankets. No hot water. Supposed to be a non smoking establishment but they had ash trays available in the rooms and the neighbors were smoking so it would seep through the walls.
• Natasha (4/5): - You get for what you pay for but housekeeping tried to come in room don’t know we was still in there. Had left over soap from last guest. And shower curtains was dirty.
• James (4/5): - Floors where dirty had to tell them to get my garbage
• Yama (6/5): - It was a place to stay not the worst not the best.
• Bernadette (8/5): - Considering the price excellent value. Dated to 59s made me laugh 😂. Clean and we enjoyed our stay
• PATRICK (2/5): - Some kind of oil on the floors, turns your feet brown. False advertising, says romantic room lol omg. Ceiling coming down, bathroom door falling apart and hinges rusted out. Jacuzzi all dirty. Gangbangers hanging out in parking lot. Noisy all night. Tried to over charge. Couldn't cancel because booked online. Charged $170.00 and it wasn't even worth a 1 star. Booked because of how advertised. Seriously I am easy to please but this was gross.
• Coddy (4/5): - It was decent
• Abstract (10/5): - They repeatedly made rebooking the same unit very convenient and easy
• Liane (2/5): - Nope! I got made fun of for staying here by my local family. Do yourself a favor and don’t. Room was dirty, smoking room even when not specified. No blanket on the bed just what looked like a curtain used as a bedspread. Sheets with stains and black particles on the foot. No bed bugs at least.
• unique (2/5): - The rooms are not what is advertised
• Denise (6/5): - U all need to upgrade, smoke burns on the furniture, sheets has some smoke burns, my husband had to look for a store to go get some clean sheets
• Sarah (2/5): - The pictures online are deceptive and the condition of the place is terrible. Rooms were dirty. Linen were dirty and stained. Floor was sticky. Staff were unfriendly. Worst hotel experience ever
• Terence (2/5): - This was a dreadful experience. The floors in the room were dirty and, note, this is not a smoke free environment. There were missing bulbs and open electrical wiring. The bathroom had light fixtures falling off the walls. The bed headboard was worn. It was literally nothing like the photos. I thought I was booking. Fun themed and cheap hotel. However, the four hour rates at reception, used condom on the walkway tell a different story for this motel. On a positive note, the mattress and linens were clean. Overall, this was a bad experience. Please don’t go.
• NyAire (2/5): - The front desk lady was disrespectful
• ADRIANA (2/5): - Our room smelled like straight up cigarettes....
• Julie (10/5): - we have to change our rooms twice due to a fact that the first room had a plumbing issue from the ceiling. Then the second one had a mouse and the bath had rusted
• Makayla (2/5): - These people harassed us nonstop. We booked for two nights and they lied said they didn’t have rooms and gave 2 rooms away when other customers came in. Overall this place sucks.
• Tee (10/5): - Great staff and great room for me
• Julie (10/5): - They need to catch upgrading the rooms
• Aleena (6/5): - The sink water wasn’t draining. The bath water wasn’t draining. The headboard was stained. The toilet moves. The surfaces could be dusted off. The heater works well. The tv was ok. The paint could be done better. The receptionists and cleaning people were nice. I booked through Expedia.
• Eric (2/5): - That was very rude, and I do not like their service
• Luisa (2/5): Not Romantic Room - We booked the "Romantic Room", but it was not romantic at all. It was disgusting, outdated, and had so many code violations. Also a creepy message. Just look at my photos. Also the jacuzzi was disgusting and dirty like they never service it or even clean it. Horrific all around. I highly suggest you go anywhere but here! Well it won't allow me to post any photos here but I will post them to my Google review.
• Keyona (2/5): - Didn’t like it
• Benito (10/5): - I enjoy coming here and being able to be comfortable, cozy and relax. Good thing there are restaurants and the jewel close by for any needs.
• John (2/5): - Decrepit
• Isabella (6/5): - We stayed in the romantic room for Valentine’s Day. When you get there you’re told to sign a paper that says no refunds after 10 minutes. Room was not properly cleaned, hair in the shower and tub and heater took forever to work. Can be a comfortable stay if you bring your own cleaning supplies
• Luis (10/5): - Todo bien el cuarto bonito solo el baño nesesita más arreglo pero todo bien
• Benito (10/5): - Thank you to the receptionist at front desk for accommodating me during my second stay! Had the same room the second time as my 1st, only this time, the heater wasn’t working. She was kind to change the rooms for me and it was a nice upgrade. I appreciate her immensely!
• Benito (8/5): - I wish the shower had hot water! The sink had better hot water surprisingly. My only complaint!
• Najaea (10/5): - Very convenient. Very cheap. & I’m a smoker so I appreciate smoking rooms in the winter.
• Nicole (6/5): - Not at all worth the over 200$ i paid😒
• Cynthia (8/5): - Nice
• Luis f (6/5): - The property needs some serious TLC and this may make it attractive to travelers. They should give more towels and clean the bathroom thoroughly. If your standards are high, this one does not qualify.
• Crystal (2/5): - I have pictures and videos of how awful this place is! The outlets were rusty, and plugs fell out of them/work. The light overhead was taken down. There were gunshot holes in the walls of Room 114. It was filthy (old food in the fridge, visible dirt on the walls and floors, clumps of hair in the shower, soap scum on the shower curtains). Aside from the filth, I've never felt so scared coming to a place! The place reeked of heavy marijuana and tobacco usage and bleach. Oh, and they want you to sign something saying you can't get a refund after being there for 10 minutes. Gross. Also, it's in an extremely unsafe part of town. My first Uber driver actually wouldn't bring me there directly. The bathroom door was kicked in. There was an altercation involving police near my room the first night. I was supposed to stay for three nights, but I called Expedia at 4 a.m. to tell them that it was incredibly gross and unsafe but that I feared an altercation with the front staff due to their "10-minute policy,". Expedia called the front desk to say I had a "family emergency" and got me out. They refunded me for the two nights I did not stay. It caused a massive amount of stress, though, because then I was in a state I'd never been in before, trying to find new lodging, far away from this place, on a marathon weekend. I booked a different hotel each night I was in the Chicago area. I wish there was a space for photos and videos. This place was horrendous!
• Quetzal (2/5): - requested a non smoking room but still smelled like smoked.
• Kayla (2/5): - Outlets didn’t work was always having the police there and people fighting!
• Bryanna (10/5): - Lighting didn’t work so we had to use the bathroom light to be able to see
• William (2/5): - Probably the worst accommodation I’ve ever stayed in. Dirty floors, cigarette burns everywhere, stained sheets, noisy neighbours and WI-FI didn’t work. Even my phone data was patchy. Only redeeming factors were the price and the fact it was close to a few food places and a Starbucks.
• Rachel (6/5): - Could be cleaner, generally fine
• Daniel (8/5): Lets get it on - Swanky lttle place to have a good time with a frisky partner.
• Curtis (6/5): - No complaints. On par with what we payed. Conveniently located to public transportation.
• Latanya (10/5): - It’s was a party next door I didn’t get any rest
• Kaylen (6/5): - The ladies working behind the front desk were very sweet and nice. The room however, was not cleaned very well and smelled like cigarettes. The bed was nicely made, but it doesn't looked like they vacuumed or cleaned the bath tub.
• SEAN (2/5): - Staff was rude n place is super sketchy
• Nicole (6/5): - Dirty bathrooms
• Maxim (4/5): Oh ok - This is the dirtiest room in 2 years of travel
• Nicole (4/5): - There doing construction on the hotel and I did not know they started about 7/8am woke me up I couldn’t get my rest until checkout at 11 am like I wanted Room was ok ig bathroom was horrible and very dirty
• Verified traveler (4/5): Poor - No hot water!
• Jennifer (4/5): - Our room wasn’t cleaned the day we were gone.
• Lauvia (4/5): - Front desk young lady was super nice and professional
• Janie (6/5): - The lights were unplugged and so I had to use my phone to plug in the lights. The microwave was unplugged because they didn’t have enough plugs to use it so I had to unplug the refrigerator to be able to heat up my dinner. The swap out plugs to store my leftover food in the fridge
• Williams (2/5): Worst - Never again for the price you mightbas well just stay i. Your car
• Quintin (2/5): - This hotel is just awful. There’s only 2 outlets in the entire room (none in the bathroom) yet you have to share 1 outlet with the TV, fridge, microwave, and the lamp, WHICH btw was the only source of light in the room other than the bathroom light. The tub was clogged and it took forever for the water to drain out. If you’re just looking for a place to take your side chick/man, then this is the perfect spot, but if you need to stay for a while I highly DO NOT recommend staying here.
• Taylor (4/5): - People arguing all night
• Michael (8/5): - Service was pretty quick and accommodating as soon as I arrived. Just felt kind of left because there wasn’t any type of cleaning service during the days. But for the price can’t complain
• Jocelyn (2/5): - The place is not clean. People were fighting at the parking lot around 2:30 Microwave is on the table but there's no outlet. Have to placed it on the floor to plug it in. Towels are dingy
• Brian (6/5): - Pretty dirty, but it was cheap. You get what you pay for. Parking lot is brightly lit which makes it feel safer.
• Korinne (2/5): - There was chewed gum stuck in the headboard. Ac unit was coated in dust and debris and barely functioned. You could hear mice in the walls. The locking mechanism on the door was broken. The lights didn't work. It was truly the absolute worst place ive ever stayed at. And I've stayed at plenty of motels in the past. They make you sign a card accepting no refunds under any circumstances before you even see the room. Also if you are female they will text you from an unknown number and creep on you in your room. I left within an hour of arriving. Pics are not at all accurate. Just awful.
• Tyrshawn (10/5): - Parking I liked
• Tyrshawn (10/5): - Room
• Phoenix (10/5): - Staff was nice and helpful they allowed me an early check-in after my issues with the prior hotel they also offered us an upgrade and an extra day at the regular price
• Qhasia (2/5): - I paid online and the guy at the counter thought I was lying after I showed him the confirmation number and my receipt twice.he was being very racist because I was black. Gave me a dirty with cigarettes everywhere with no remote and said I had to wait an hour for another remote. After I had the Expedia representative call and confirm that I paid he was still rude and didn’t apologize. He end up moving my room and the other nroom the outlets didn’t work the lights didn’t work it was cold and the tv didn’t work. My key didn’t even work to the room and he said if I needed to get let in my room I would have to come all the way to the office. After complaining AGAIN about a new room for the third time it was ok. The tv worked and then heat worked but the towels were dirty and it was blood on the sheets!! Absolutely horrible. Expedia needs to take this off the app because it’s making the service look horribly wrong. Racist place they don’t like black people!!!!!
• Sean (6/5): - Big room tub had pubic hairs init comfy Needs tlc
• Nicole (10/5): - Amazing place. With great people.
• Darren D (10/5): - Yes indeed everything looks great
• Thomas (2/5): - Couldn’t get over the smell of cleaning chemicals but yet the room still looked a mess and the shower wouldn’t get hot
• Francisco (2/5): - The reservation was not reserved. Had to pay extra money. No towels in the room. It was cold on the when I got in there. No queen size bed. It was a very poor experience.
• Anthony (2/5): - The night shift manager lacks professional integrity. His business was disrespectful, antagonizing, spiritually/mentally immature, holographic, and small;STREET/Toxic. If you choose to stay a night, you may want to take a can of disinfectant spray. The mattresses were dirty, no microwave, ac/heater didn’t heat up the room for in 223 very well. The morning shift managers are older, more mature, their business is better and I’m sure they aren’t gate keeping bad rooms through their spiritual/political conflicts of interests. God Bless You. We’re bigger and deserve much better than this war on mental health, faith, and will.
• Ma Guadalupe (4/5): - Made reservation but staff said there was nothing, I had a confirmation number. I requested a non smoking room but when I entered the room it smell so bad of smoke and cigarettes, not enough clean towels.

Photos