Staybridge Suites Plano North - Frisco by IHG

Name: Staybridge Suites Plano North - Frisco by IHG
Address: 8355 Parkwood Boulevard, Frisco, us

Location: 8355 Parkwood Boulevard, Frisco, us

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Luxurious Amenities

Indulge in a stay at Staybridge Suites Plano - Legacy West Area, where every room is equipped with top-notch amenities like a TV with premium channels, a DVD player, and coffee-making facilities. Relax in private bathrooms featuring modern conveniences like a hairdryer and a bath or shower.

Convenient Facilities

Enjoy the convenience of complimentary WiFi throughout the property, along with access to a fitness centre, outdoor pool, and barbecue facilities. Benefit from services like dry cleaning, laundry facilities, and free parking to make your stay hassle-free.

Prime Location

Located just north of Dallas, our hotel offers easy access to popular attractions like The Galleria shopping mall and Zero Gravity Amusement Park. Experience the best of Plano while staying at Staybridge Suites - Legacy West Area.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Swimming pool
Pets allowed
BBQ facilities
Safety deposit box
Fax/photocopying
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
First aid kit available
Sanitized tableware & silverware
Guests can opt-out any cleaning services during stay
Shared stationery like menus, pens are removed
Physical distancing in dining areas
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
Delivered food - securely covered
Front desk (limited hours)
Free wired internet
Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Exercise/lap pool
Swimming nearby
Accessible shuttle
No accessible shuttle

Rooms Available

Two-Bedroom Suite with Mobility Accessible Tub

A kitchenette fitted with a refrigerator, kitchenware and a microwave is available for cooking and storing food. This suite has air conditioning, a tea and coffee maker, a TV and a patio. The unit has 3 beds.

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Air conditioning
- Kitchenette
- Refrigerator
- Microwave
- Alarm clock
- Coffee machine
- Toilet paper
- Shampoo
- Conditioner
- Smoke alarm
- Key card access
- Hearing accessible
One-Bedroom with Two Double Beds - Accessible Roll In Shower - Non-Smoking

Guests can make meals in the fully equipped kitchenette that has a refrigerator, kitchenware and a microwave. This double room features air conditioning, a tea and coffee maker, a TV and a patio. The unit offers 3 beds.

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Kitchenette
- Refrigerator
- Microwave
- Alarm clock
- Coffee machine
- Toilet paper
- Shampoo
- Conditioner
- Smoke alarm
- Key card access
Queen Studio Suite with Bath Tub - Mobility Accessible - Non-Smoking

The kitchenette features a refrigerator, kitchenware and a microwave. This suite has air conditioning, a tea and coffee maker, a TV and a patio. The unit has 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Air conditioning
- Kitchenette
- Refrigerator
- Microwave
- Alarm clock
- Coffee machine
- Toilet paper
- Shampoo
- Conditioner
- Smoke alarm
- Key card access
Suite, 1 Bedroom, Accessible, Non Smoking (Comm, Kitchen)

2 Double Beds
Layout - Bedroom and living room
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with satellite channels and pay movies
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, twin sofa bed, and safe
Comfort - Air conditioning, daily housekeeping, and heating
Need to Know - No cribs (infant beds) available
Non-Smoking

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- DVD player
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Wardrobe or closet
- Stovetop
- Sofa bed
- Daily housekeeping
- Free Local calls
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Separate living room
- No cribs (infant beds)
- Bedsheets provided
Suite, Multiple Beds, Kitchen

1 King Bed and 2 Queen Beds
Layout - Separate living room
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with satellite channels and pay movies
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and phone
Comfort - Air conditioning, daily housekeeping, and heating
Non-Smoking

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- DVD player
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Wardrobe or closet
- Stovetop
- Daily housekeeping
- Free Local calls
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Separate living room
- Bedsheets provided
Suite, 1 Bedroom, Roll-in Shower, Kitchen (Roll-In Shower)

2 Double Beds
Layout - Bedroom and living room
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with satellite channels and pay movies
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, double sofa bed, and safe
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Roll-in shower
Need to Know - No cribs (infant beds) available
Non-Smoking

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- DVD player
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Wardrobe or closet
- Stovetop
- Sofa bed
- Daily housekeeping
- Free Local calls
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Separate living room
- No cribs (infant beds)
- Bedsheets provided
Suite, 2 Bedrooms, Accessible, Kitchen (Communications)

1 King Bed and 2 Double Beds
Layout - 2 bedrooms and living room
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with satellite channels and pay movies
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, twin sofa bed, and safe
Comfort - Air conditioning, daily housekeeping, and heating
Need to Know - No cribs (infant beds) available
Non-Smoking
Room/bed type depends on availability at check-in

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- DVD player
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Wardrobe or closet
- Stovetop
- Sofa bed
- Daily housekeeping
- Free Local calls
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Separate living room
- Room and bed type depend on availability check-in
- No cribs (infant beds)
- Bedsheets provided
Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Comm, Kitchen)

1 Queen Bed
Layout - Separate living room
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with satellite channels and pay movies
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, double sofa bed, and safe
Comfort - Air conditioning, daily housekeeping, and heating
Need to Know - No cribs (infant beds) available
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- DVD player
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Wardrobe or closet
- Stovetop
- Sofa bed
- Daily housekeeping
- Free Local calls
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Separate living room
- No cribs (infant beds)
- Bedsheets provided
Suite, 1 Bedroom, Accessible Bathtub, Kitchen (Accessible Tub)

2 Double Beds
Layout - Bedroom and living room
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with satellite channels and pay movies
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, double sofa bed, and safe
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Accessible bathtub
Need to Know - No cribs (infant beds) available
Non-Smoking

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- DVD player
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Wardrobe or closet
- Stovetop
- Sofa bed
- Daily housekeeping
- Free Local calls
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Separate living room
- No cribs (infant beds)
- Bedsheets provided
- Accessible bathtub
Studio Suite, 1 King Bed, Accessible, Kitchen (Accessible Tub)

1 King Bed
Layout - Separate living room
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with satellite channels and pay movies
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub, free toiletries, and a hair dryer
Practical - Free local calls, double sofa bed, and safe
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Accessible bathtub
Need to Know - No cribs (infant beds) available
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- DVD player
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Wardrobe or closet
- Stovetop
- Sofa bed
- Daily housekeeping
- Free Local calls
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Separate living room
- No cribs (infant beds)
- Bedsheets provided
- Accessible bathtub
Studio Suite, 1 Queen Bed, Accessible Bathtub, Kitchen (Accessible Tub)

1 Queen Bed
Layout - Separate living room
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with satellite channels and pay movies
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and phone
Comfort - Air conditioning, daily housekeeping, and heating
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- DVD player
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Wardrobe or closet
- Stovetop
- Daily housekeeping
- Free Local calls
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Separate living room
- Bedsheets provided
Suite, 2 Bedrooms, Mobility Accessible, Non Smoking (Comm, Kitchen)

1 King Bed and 2 Double Beds
Layout - 2 bedrooms and living room
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with satellite channels and pay movies
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, double sofa bed, and safe
Comfort - Air conditioning, daily housekeeping, and heating
Need to Know - No cribs (infant beds) available
Non-Smoking
Room/bed type depends on availability at check-in

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- DVD player
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Wardrobe or closet
- Stovetop
- Sofa bed
- Daily housekeeping
- Free Local calls
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Separate living room
- Room and bed type depend on availability check-in
- No cribs (infant beds)
- Bedsheets provided
Executive Suite - Non-Smoking

Meals can be prepared in the well-fitted kitchenette, which features a refrigerator, kitchenware and a microwave. This suite has air conditioning, a tea and coffee maker, a TV and a patio. The unit has 3 beds.

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Air conditioning
- Kitchenette
- Refrigerator
- Microwave
- Alarm clock
- Coffee machine
- Toilet paper
- Shampoo
- Conditioner
- Smoke alarm
- Key card access
Studio Suite

Featuring a kitchenette, this room also comes with a cable/satellite TV.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- DVD player
- Microwave
- Satellite channels
- Alarm clock
- Tumble dryer
- Wardrobe or closet
- Coffee machine
- Toilet paper
- Sofa bed
- Shampoo
- Conditioner
- Smoke alarm
- Key card access
Queen Studio Suite

This suite comes with a cable TV and DVD player.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- DVD player
- Microwave
- Satellite channels
- Alarm clock
- Tumble dryer
- Wardrobe or closet
- Coffee machine
- Toilet paper
- Sofa bed
- Shampoo
- Conditioner
- Smoke alarm
- Key card access
King Studio Suite

This suite comes with a cable TV and DVD player.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- DVD player
- Microwave
- Satellite channels
- Alarm clock
- Tumble dryer
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Toilet paper
- Sofa bed
- Shampoo
- Conditioner
- Smoke alarm
- Key card access
One-Bedroom Suite

Featuring a sofa bed, this suite comes with a cable TV and DVD player.

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- DVD player
- Microwave
- Satellite channels
- Sofa
- Alarm clock
- Tumble dryer
- Wardrobe or closet
- Coffee machine
- Toilet paper
- Sofa bed
- Shampoo
- Conditioner
- Smoke alarm
- Key card access
Two-Bedroom Suite - Hearing Accessible

This suite comes with a cable TV and DVD player.

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- DVD player
- Microwave
- Satellite channels
- Alarm clock
- Tumble dryer
- Wardrobe or closet
- Coffee machine
- Toilet paper
- Sofa bed
- Shampoo
- Conditioner
- Smoke alarm
- Key card access
- Hearing accessible
Queen Studio Suite - Hearing Accessible/ Non-Smoking

This suite comes with a cable TV and DVD player.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- DVD player
- Microwave
- Satellite channels
- Alarm clock
- Tumble dryer
- Wardrobe or closet
- Coffee machine
- Toilet paper
- Sofa bed
- Shampoo
- Conditioner
- Smoke alarm
- Key card access
- Hearing accessible
King Studio Suite with Bath Tub - Mobility Access

Wider doorways, a raised toilet seat, and a bathroom with grab bars are featured in this wheelchair-accessible suite.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- DVD player
- Microwave
- Satellite channels
- Alarm clock
- Tumble dryer
- Wardrobe or closet
- Coffee machine
- Toilet paper
- Sofa bed
- Shampoo
- Conditioner
- Smoke alarm
- Key card access
One-Bedroom Suite - Disability Access

Wider doorways, a raised toilet seat, and a bathroom with grab bars are featured in this wheelchair-accessible suite.

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- DVD player
- Microwave
- Satellite channels
- Alarm clock
- Tumble dryer
- Wardrobe or closet
- Coffee machine
- Toilet paper
- Sofa bed
- Shampoo
- Conditioner
- Smoke alarm
- Key card access
King Room - Mobility Access Tub/Non-Smoking

Guests can make meals in the kitchenette that has a refrigerator, kitchenware and a microwave. This double room has air conditioning, a tea and coffee maker, a TV and a patio. The unit has 3 beds.

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Air conditioning
- Kitchenette
- Refrigerator
- Microwave
- Alarm clock
- Coffee machine
- Toilet paper
- Shampoo
- Conditioner
- Smoke alarm
- Key card access

Guest Reviews

Fergus (10/5): -
Joseph (9/5): Loved my stay. Its my new hotel when coming to plano tx. - Didn't eat breakfast. The location was great. Everything I needed was 5 min or less from the hotel.
Cheryl (9/5): - I booked a king bed and there wasn’t one. Booking .com overbooked. I won’t use booking. Com again You could have told me you overbooked
Jennifer (8/5): -
Kelsey (10/5): - I love the condition of the room and the extra appliances that were provided were a lift saver! The air conditioner in the spare bedroom was a little funky. First it was blowing cold air then it went hot on us 😕
Debra (10/5): It was all good!! -
Mekel (7/5): - Location/Staff/Rate/Breakfast Rooms a little subpar, scratch and dent furniture.. Toilet issue in my first room. Staff happily moved us to another room, but the quality of the room was similar to the 1st. Likely time for room remodel.
Robert (6/5): - I liked that it was basically a mini apartment close to work. The WiFi was atrociously slow, even if I hardwired into the network, it was still slow. There was a giant dent in the bathtub that rusted that they painted over before I left. Every time I used the shower I felt like I was going to slip in the shower because the surface of the tub was so slippery. The door to get to the bathroom barely cleared the toilet. The breakfast was like staying at a friend's house and he left out some extra breakfast stuff.
Roddrick (10/5): - Overall great place Can’t say noting bad
Barbie (5/5): I would stay again but I would make sure I had enough towels the first night just to be safe. Breakfast was better than - It was clean and nice The shower water was either really hot or really cold no in between very uncomfortable. We had 4 people and only 2 towels and 2 wash rags called to ask for more no one answered after 3 calls texted them no response. Went to desk they were busy talking. We had a sleeper sofa and no sheets for the bed also. Never got any even after asking housekeeping. But she did give us more towels.but that’s all we got for another night stay.
Michelle (4/5): Unhappy Customer - The location is good and alot places nearby.. The room was okay was not happy about the pull out bed was broken did complain 3 times never fix issues and we had to take mat out n put on floor for one adult to sleep on.
Deidra (8/5): Will visit again - Friendly staff they went above and beyond I booked for breakfast amenity but it was never ready at the time stated
Laini (3/5): This hotel was dirty and I would never stay here again! - Location The room was dirty the bath tub was rusted and the wall falling apart being help together with tape.
Carlos (10/5): Overall great experience. - clean Not enough towels
Joseph (9/5): The stay was great. I'll be staying at a Staybridge again. Shawna at the front desk was very helpful - Breakfast was ok. Easy to get to. I couldn't stay longer
Randall (9/5): A very comfortable place during a winter storm - The breakfast was pretty good. And the staff were very helpful. Not anything, really
Shamika (10/5): I would definitely stay again! - Everything They did provide a hot breakfast. In my opinion, the choices could have been better on Sunday.
Rondesha (10/5): -
Gilbert (8/5): - Breakfast was fine. I was charged a different price than booking.com said. The light bites and wine served in the evening was not very tasty. Could be helpful to also have beer for those that prefer it over wine.
Jered (8/5): Comfortable - Over all stay was great The room had a weird smell to it
Maria (9/5): If I visit this area again I would definitely stay here again. - Breakfast selection was wonderful. The price for the location and amenities was great.
Kieshawn (7/5): -
Tanyell (6/5): Quiet, but could have been better. - Property/room was clean. Bed was comfortable. Staff were pleasant. There was a sewage smell in the toilet/shower room. Left side of the pull out couch was sunken in. Air conditioning smelled of mildew.
Glenda (2/5): Really did not like the place. -
Reueda (10/5): -
Harris (7/5): The TVs could be Bigger other than that it was good - The facilitys are awsome and breakfast is delicious The Beds are to hard to sleep on i want be back unless yall get softer beds 🛌 😒
Cynthia (10/5): -
Marie (8/5): -
Harris (10/5): We enjoyed it and will be back - Breakfast was great Softer Bed but it was ok
Lisa (10/5): Reasonably priced for a one bedroom apartment - The room we had was a one bedroom apartment. Kitchen was fully stocked. It was clean and quiet. We’ve stayed in several rooms at this hotel and every bed has been comfortable. This on, not so much. The mattress had a serious dip. I informed the front desk. Otherwise we always have a great stay there.
SuperNovagirl (9/5): - It's a quiet area. The staff is friendly, and the rooms were clean. No complaints.
Fabiola (8/5): -
Raul (10/5): Comfortable - Perfect location for our stay
Ashley (6/5): - It was fine Charged multiple times at the location when I paid for it upfront with Booking.com.
Brandy (8/5): -
Victor (10/5): - Room is standard. Clean. Full kichenette with dishes if want to cook. While the free breakfast isn't exciting, it's included. Free happy hour food on Mon to Wed is a poor person's meal. Free chocolate chip cookies in the evening.
Lisa (10/5): Top-notch place at an affordable price - My granddaughter and I have stayed at this location several times coming to Dallas area. We’ve always had a top-notch experience. Great location, staff, breakfast and the room is always very clean and well stocked. We always get a one bedroom suite so she can sleep in and I can have my morning coffee. I find no fault
Ronald (9/5): Great location, clean facility and quiet. - It was more than a continental breakfast. Vegetarian meats would have been a big plus!
Roxanne (10/5): - Very nice place to stay form the staff to the cleanliness.
Gabriel (4/5): - The room was clean and that was about it. A lot of sewage smells around the property as well as the entire property was under construction. Multiple tenants were smoking marijuana on and in property
Elaine (6/5): - Staff was professional. Furniture in room was run down. Half of the washers and dryers didn't work.
Grace (10/5): - It smells so clean, and staff were very friendly
Fatime (2/5): - We booked the hotel For 2 nights due to soccer tournament the day we were on the way to check in and it got canceled due to heavy rain and I called Expedia they said we will reach out to the hotel because we requested to cancel the second night since Everything got canceled we were supposed to stay at sandman hotel next door with rest of the crew but it got sold out and they did refund everyone on second night and when we checked in we were told at front desk that manager will refund the second night very disappointed how they handled this
Rachel (8/5): - needs some updating. it looks worn. generally clean and mostly quiet. The location is perfect.
Tometra (10/5): - Very nice property!
Noe (10/5): - Excellent
Mary (10/5): - Front desk guy was very kind and happy to help. Also enjoyed the manager’s reception.
Tonya (9/5): Stay was great overall. No one communicated why the continental breakfast was so delayed by almost an hour. - The location was great. Very quiet. The continental breakfast was very delayed. Didn’t open til almost an hour later.
Chirag (10/5): - Like the property for proximity to commercial offices
Ordaz (10/5): - Todo
Verified traveler (6/5): Great people, but hot room - The hotel is nice but it was way too hot for me. I don't know if the ac needed to be fixed or what but I was hot. I actually had to go by a fan. The front desk clerk was very accommodating, patient and nice. So thats why I didn't continue to complain. He had already given me another room.
Maureen (10/5): - Great property and staff. Very nice room, comfy bed.
SARA (10/5): - Our trip to Plano was great, this hotel is now one of my favorites.
Andrew (8/5): - Top of refrigerator and microwave have not been cleaned in some time
Ashley (8/5): -
Martin (10/5): Great! - Breakfast, Superior Service all around Comfy and safe
Andrea (10/5): - Loved the price, the cleanliness, the extra space in the room, and the free hot breakfast.
Indrajit (10/5): - It was a great stay. Great location. Breakfast was ok. Overall great value for money.
BRANDON (10/5): - Attention Baseball Peeps: Don’t miss out on this one. Great location for tourneys in Melissa. 20-30 min drive to Zplex and same for all the surrounding High Schools. Huge rooms with separate living and kitchen from bedroom. Very clean and comfortable with great dining options of all ranges and very close to Scheels. Mutiple free washer and dryers. Staff was extremely friendly. Wished we would have found this one a few years back!
Daniela (10/5): - El colchon que tiene el sofa cama ya esta como danado
Laura (8/5): - Very nice and clean accommodations! Convenient location!
Richard (10/5): - Great breakfast
Bobby (1/5): After contacting customer service about the rude aggressive employee they just referred me to the manager who made up ex - Rats rats and more rats! Outside by the dumpster at night pull up and watch the show!! The General Manager or sales manager don’t care about anything except MONEY!!! They allow their staff to be rude and mistreat guest and say since you’re not the registered guest they give them the green light to do whatever they want! The landscaping is horrible, the grass is dead ants everywhere so kids or animals aren’t able to play outside. No bags to pick up after your animals available but the stations are outside without the proper supplies so they may be used properly!
Latoya (10/5): Exceptional -
Travis (8/5): - The hotel was nice. Staff was friendly and helpful and the room was nice. The breakfast was a bit breakfast but pretty disappointing.
Richard (10/5): Excellent hotwl - I love this hotel and location is great. Everything from shopping to entertainment is very close. Room was very clean, great staff and good complimentary breakfast every morning
Lisa (10/5): My local favorite - Clean and organized, great location, friendly staff, reasonably priced, great breakfast We have no complaints about this property
Yureima (8/5): - I liked everything
George (10/5): Exceptional -
Kerry (10/5): Exceptional -
Renna (10/5): - Amazing place to stay
Christine (10/5): - My family and I enjoyed our stay very much. Brought my daughter from Austin Tx. to graduate at the Comerica Center, the location of the room was very convenient. The room was very clean and more pleasant and spacious than I thought. Bathrooms and TVs in both rooms. Also having the sofa bed in the living area was a plus. The kitchen setup was anwesome. Full size fridge, coffee machine, plates and utensils, etc. Everything was just right for my size family. Oh and can’t forget the a.c that was 100!! Thanks guys!!
Shawune (6/5): - Updateed rooms
Ramone (10/5): - The room & Krista was the best
Zubair (10/5): - Receptionist was courteous despite the late hour i checked in. Breakfast was great and the room was awesome.
cynthia (10/5): Great - Clean and convenient.
Amber (9/5): Superb -
Debbie (10/5): - Staff was friendly, requested an extra blanket and had to go to the front desk to get it, apparently they were short staffed, but over all a lovely clean place to stay.
Sean (10/5): - Hotel was perfect! Beds were comfortable. Hotel was clean. Staff was very friendly.
Jasmine (1/5): Won’t be back - The location is very convenient and staff was friendly. Our room we’re not cleaned properly. Found a cockroach on a floor the 3rd or 4th day there. Our couch was broken. No kids shows whatsoever offered on the TV. Room service came ONCE during our 6 night stay. Had to go to the front to pick up towels and there were none clean they could give out. Woman at the front was very friendly but they have some kinks to work out here. Will not be returning.
Verified traveler (6/5): not your usual Staybridge brand hotel - Average hotel, expected more for a Staybridge brand. Close to many food venues and a variety of shopping locations. Had issues with thermostat, wouldn't get cooler than 68 degrees. Breakfast staff looked unhappy. Good water pressure but only option for water temp was HOT or Cold. Nothing in between. Found food and soda stains in the fridge.
Jeannette (10/5): Good stay - It was good. Can there be a card in the room for breakfast times? My phone didn’t work properly the front desk couldn’t hear me when I used it to call the front desk.
Jones (9/5): Superb -
John (2/5): Will not go back. Had a bad smell. Not a good experience - They didn’t answer the phones after making reservation, called 7/8 times no answer. Pretty sure I saw a bed bug. Floor by ac was soaking wet. Cabinets had food on them in kitchen area. They sent us to a room that was occupied first time. Hotel was promoting two queen beds. They were full size instead.
Candie (10/5): Exceptional - Amazing hotel will be coming back!!!
Bonnie (9/5): Superb -
Randy (10/5): - Nice rooms, great location
Andres (2/5): - I arrived early to the property and they charged me $50 penalty fee. This was no need for that. I had no where to go and had no choice
Gabrielle (10/5): Friendly staff, spacious rooms and very good breakfast - Very nice and comfortable spacious rooms. Friendly staff. Nothing
Karina (8/5): - Our family enjoyed the stay. The room was nicely kept, the breakfast was very delicious and staff made sure to have everything needed in the dining area. Check in and Check out was very easy and fast. I think the only two complaints I have, and why I didn't score it as excellent, was first because one of the managers from the hotel while watching TV in the dining area, he always had his bare feet up on the coffee table, and it kind of grossed us out because people sit there during breakfast time when all the tables were taken amd set their food there. The second thing was, when we arrived our room only had one face cloth in the restroom, and I asked the female staff at the front desk if we could get two more, and we never received them. But other than that, we enjoyed the hotel, and we would stay again of needed.
Majdi (6/5): - The fan on the first floor is very loud from outside, and I can't sleep because of it. And the TV remote does not woring
Tracie (6/5): It was fun and a good place to stay - That it was not far from were we needed to go for my daughter cheer comp Everything was fine
Austin (10/5): Exceptional -
Shal (6/5): Pleasant -
Dasia (10/5): Thank you for your service and welcoming environment for my family - Everything was great. Greatly appreciated
Rogers (3/5): Terrible experience. - Full kitchen The first room we checked into was dirty with stains on the cover, sheets and pillow cases. There was also hair in the bed. We were moved to another room. The last day of our stay breakfast was not available and no optional continental breakfast offered. We also tried to just settle for making coffee in our room and was told by the front desk unable to locate coffee filters for the coffee pot.
Jessica (6/5): - The staff were all super friendly and helpful. The room could stand to be a little bit cleaner. For example, the kitchen cabinets were glass, and there was greasy stuff splattered all over them and the living room had a big red stain in the carpet. These things are typical of family staying in units and I totally understand, but it could still be a bit cleaner.
Olivia (9/5): Superb -
Sandra (2/5): - The amount charged to my card was higher than what Expedia quoted me to pay at the property. No explanation given by the hotel, & not helpful front desk staff.
Vernon (10/5): Definitely stay here. - The hotel was very accommodating, comfortable and clean. I'll stay here again when in the area. Highly recommend.