Crowne Plaza SHENANDOAH - WOODLANDS AREA by IHG
Location: 19333 David Memorial Drive, The Woodlands, us
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Luxurious Amenities and Convenient Location
Outdoor Swimming Pool and Fitness Centre
Enjoy a refreshing dip in our outdoor swimming pool or stay active in our well-equipped fitness centre.
On-site Business Centre and Hot Tub
Take care of business with ease in our on-site business centre, then unwind in our relaxing hot tub.
Convenient Shuttle Service and Free WiFi
Explore the area hassle-free with our convenient shuttle service and stay connected with complimentary WiFi throughout the property.
Ready to experience comfort and convenience at Crowne Plaza Shenandoah - The Woodlands? Book your stay now!
Important Information
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Free beach shuttle
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Express check-in/check-out
- Safety deposit box
- Facilities for disabled guests
- Hot tub/Jacuzzi
- Non-smoking throughout
- Wheelchair accessible
- Kid meals
- Outdoor furniture
- Fence around pool
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- Delivered food - securely covered
- Thermometers for guests provided by property
- Key card access
- Happy hour
- ATM/banking
- Shopping on site
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Access to nearby outdoor pool
- Free beach shuttle
- Beach umbrellas
- Pool sun loungers
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Wine release events
- Reception hall
- Exercise/lap pool
- Secured parking
- Swimming nearby
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Room with Two Beds - Hearing Accessible - Non-Smoking
The spacious double room provides air conditioning, a wardrobe, as well as a private bathroom featuring a bath or a shower. This double room features a carpeted floor, heating and a flat-screen TV. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Air conditioning
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Wardrobe or closet
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Hearing accessible
-
Standard King Room
The spacious double room features air conditioning and a wardrobe, as well as a private bathroom boasting a shower. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Air conditioning
- Desk
- Toilet
- Private bathroom
- Heating
- Wardrobe or closet
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
-
One-Bedroom King Suite
A seating area with a flat-screen TV, a desk and a private bathroom are offered in this suite. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Air conditioning
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Sofa
- Wardrobe or closet
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
-
Standard Queen Room with Two Queen Beds
The spacious double room features air conditioning, a wardrobe, as well as a private bathroom boasting a bath or a shower. This double room has a carpeted floor, heating and a flat-screen TV. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Air conditioning
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Wardrobe or closet
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
-
Standard Room, Accessible, Non Smoking (Refrigerator)
2 Twin Beds
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with premium channels and pay movies
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)
Sleep - A pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Shampoo
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Separate sitting area
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Pillow menu
- Room and bed type depend on availability check-in
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Wheelchair-width doorways
-
Standard Room, Accessible, Non Smoking (Refrigerator)
1 Twin Bed
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with premium channels and pay movies
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)
Sleep - A pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, king sofa bed, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Sofa bed
- Shampoo
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Separate sitting area
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Pillow menu
- Room and bed type depend on availability check-in
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Wheelchair-width doorways
-
Standard Room, 1 Twin Bed, Non Smoking
1 Twin Bed
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with premium channels and pay movies
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)
Sleep - A pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Separate sitting area
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Pillow menu
- Room and bed type depend on availability check-in
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
-
Standard Room, Accessible, Non Smoking (Refrigerator)
2 Twin Beds
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with premium channels and pay movies
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)
Sleep - A pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Shampoo
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Separate sitting area
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Pillow menu
- Room and bed type depend on availability check-in
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Wheelchair-width doorways
-
Standard Room, Accessible, Non Smoking (Refrigerator)
1 Twin Bed
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with premium channels and pay movies
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)
Sleep - A pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, king sofa bed, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair-accessible doorway width (inches): 36
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Sofa bed
- Shampoo
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Separate sitting area
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Pillow menu
- Room and bed type depend on availability check-in
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Wheelchair-width doorways
-
Standard Room, Accessible, Non Smoking (Refrigerator)
2 Twin Beds
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with premium channels and pay movies
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)
Sleep - A pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Shampoo
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Separate sitting area
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Pillow menu
- Room and bed type depend on availability check-in
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Wheelchair-width doorways
-
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Refrigerator)
2 Queen Beds
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with premium channels and pay movies
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)
Sleep - A pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Separate sitting area
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Pillow menu
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
-
Standard Room, 1 King Bed, Non Smoking, Refrigerator (Refrigerator)
1 King Bed
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with premium channels and pay movies
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)
Sleep - A pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Separate sitting area
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Pillow menu
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
-
Standard Room, 1 King Bed, Accessible, Non Smoking (Refrigerator)
1 King Bed
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with premium channels and pay movies
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)
Sleep - A pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Shampoo
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Separate sitting area
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Pillow menu
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Wheelchair-width doorways
-
Standard Room, 1 King Bed, Non Smoking, Refrigerator (Refrigerator)
1 King Bed
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with premium channels and pay movies
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)
Sleep - A pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Separate sitting area
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Pillow menu
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
-
Standard Room, 1 King Bed, Accessible, Non Smoking (Refrigerator)
1 King Bed
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with premium channels and pay movies
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)
Sleep - A pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Wardrobe or closet
- Toilet paper
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Separate sitting area
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Pillow menu
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
-
King Room - Hearing Access - Non-Smoking
A seating area with a flat-screen TV, a desk and a private bathroom are offered in this spacious double room. The unit has 1 bed.
Max Occupancy: 4 (4 Adults)
- Shower
- Air conditioning
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Sofa
- Wardrobe or closet
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Hearing accessible
-
Suite - Mobility Access Roll in Shower/Non-Smoking
This suite features air conditioning, heating and a flat-screen TV. The unit offers 1 bed.
Max Occupancy: 4 (4 Adults)
- Shower
- Air conditioning
- Toilet
- Heating
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
-
Standard Room
The spacious double room features air conditioning and a wardrobe, as well as a private bathroom boasting a shower.
Max Occupancy: 2 (2 Adults)
- Shower
- Air conditioning
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Wardrobe or closet
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
-
King Room - Hearing Accessible/Non-Smoking
The spacious double room provides air conditioning and a wardrobe, as well as a private bathroom featuring a shower. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Air conditioning
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Wardrobe or closet
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Hearing accessible
-
Standard Queen Room with Two Queen Beds and Tub - Communications Accessible
This room features a flat-screen TV. The bathroom comes with a bathtub.
Max Occupancy: 4 (4 Adults)
- Air conditioning
- Desk
- Toilet
- Private bathroom
- Heating
- Wardrobe or closet
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
-
King Room - Mobility Access/Hearing Accessible
The spacious double room offers air conditioning, a wardrobe, as well as a private bathroom boasting a bath. This double room has a carpeted floor, heating and a flat-screen TV. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Air conditioning
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Wardrobe or closet
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
-
Queen Room with Two Queen Beds - Disability Access with Roll-In Shower
The spacious double room offers air conditioning and a wardrobe, as well as a private bathroom featuring a shower. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Shower
- Air conditioning
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Wardrobe or closet
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
Guest Reviews
- Racine (10/5): - service nothing
- ariana (10/5): It was amazing. It was nice. It was clean. Would definitely stay there again. - Beautiful, elegant and clean The hot tub was a little dirty
- Freddy (6/5): -
- Andrea (8/5): - It was in a great location and very comfortable They had two problems. First, the fire alarm went off for no reason, and then the elevators stopped working for several days. I was going to the Iron Man competition, and it was quite inconvenient. I would have appreciated some kind of consideration or compensation for the inconvenience.
- Guerrero Álvarez (10/5): Fabulosa estadía - Excelentes instalaciones y personal de servicio. El desayuno muy completo. El GYM y la piscina son muy buenas y tiene un buen horario para su uso. Volvería sin pensarlo.
- Julie (7/5): -
- Rick (9/5): -
- Al (9/5): Over all, a very nice stay - Clean and spacious with coffee in the morning They tested the smoke alarms and said it would take about 30 minutes. It was extremely loud and obnoxious and testing went on about 2 hours. They should have compensated us in some way
- Young-Ji (9/5): Convenient clean hotel in the woodlands - Clean, convenient. Great coffee bar and fitness center. No complaints.
- chelsie (6/5): -
- Quinones Ramos (5/5): It was a clean and good location but that the incident of the fire alarms with no real emergency was handled as just dea - Fire alarms went off 10 to 3 am d continues until 6am fire department and police were at location guest evacuated the bldg left outside with no updates . Staff or fire department were not communicative . No announcements were made we personally had to go to the counter and ask when that should’ve been the clerks duty to inform us what was taking place and the status. People were leaving checking out . Which I can understand especially if you just arrived and are tired from your flight. They were uncommunicative also I was not compensated for the inconvenience of having to wake from my sleep and stand outside without any updates for more then 2 hrs.
- Rhonda LET THEM. (10/5): It was everything I needed. It was quiet and the staff was fantastic. - Convenient and clean Would’ve loved everything and he absolutely loved the restaurant that we ate at
- Carlos (10/5): -
- Vu Van Thien (1/5): -
- Leslie (10/5): -
- Javier (7/5): - Ubicación cerca de The woodlands A las habitaciones les falta ilumonacion y el ascensor estuvo varias veces sin servicio.
- Guest (10/5): -
- Dremeka (10/5): -
- Vasylchenko (10/5): -
- Elsa (9/5): -
- RICARDO (9/5): -
- Florian (8/5): -
- Demetrius (4/5): Maybe lower your prices if this is what this hotel is turning into. I mean, some ppl assume you’d need a keycard to scan - Normally when I come into town my wife and I stay at this hotel, we’ve tried one other location but we loved this place. We planned on going into the restaurant from now on BUT after this stay we have decided to find a different hotel to stay at from now on. First, the room they originally put me in had the shower head hanging out of the wall…. Then the elevators broke, I get out things happen and I don’t mind walking down 4…flights…of stairs…. Multiple times a day, but the last time we did so there was a gentleman who had a bad leg, walking down…4 flights of stairs. Anyway, thx. Normally when I come into town my wife and I stay at this hotel, we’ve tried one other location but we loved this place. We planned on going into the restaurant from now on BUT after this stay we have decided to find a different hotel to stay at from now on. First, the room they originally put me in had the shower head hanging out of the wall…. Then the elevators broke, I get out things happen and I don’t mind walking down 4…flights…of stairs…. Multiple times a day, but the last time we did so there was a gentleman who had a bad leg, walking down…4 flights of stairs. Anyway, thx.
- Brent (10/5): -
- Toya (9/5): -
- Gail (10/5): -
- Timo (8/5): Very much recommend the venue - Well located, clean Bad internet connection
- Michelle (6/5): Overall it was ok, spruce up some rooms and fix the bug issues. - I like the property as a whole, the restaurant is good, the pool is nice and the rooms are generally well kept. This time my room was worn and tired. The headboard needed to be replaced, it was gross. The layout of this room was different from the time before and did not flow well in my opinion. After climbing into bed for the evening a bug crawled out, and I spent a restless evening wondering if there were more.
- Guest (9/5): -
- Kimberly (10/5): -
- Guest (10/5): -
- Wolfgang (10/5): Genial, freundlich, sauber! - Man bekommt genau das was man verspricht 👌
- Kinnard (8/5): Overall the stay was pleasant though. - The cleaning was good not great. There was a dirty sock left in the room from a previous guest. The towels were odd, didnt seem like they were freshly placed. Like the number was off, only one hand towel on the rack where there was room for 2??
- Valarie (10/5): -
- Dana (10/5): -
- Marjorie (8/5): -
- Bill (8/5): -
- Ernesto (8/5): -
- Kendall (5/5): - For me to have booked a King Suite I expected it to look a lot better and not see peeling wallpaper in the bathroom. Highly disappointed
- Arceneaux (9/5): Great Location and Very Clean - Very clean and spacious Some staff were GREAT! Others were delayed and very pre occupied
- Don (10/5): - The room was nice. Lobby had a lot of places to read. Breakfast was excellent
- Don (10/5): -
- Richard (10/5): -
- Noah (10/5): -
- Rosemeire (8/5): Overall good. - Staff was great, room was very clean. Good experience overall. Lots of space for parking (free parking). The room was very plain, and missing pen and paper for the desk. It was too closer to the highway, and a little difficult to get out in the morning due to traffic and lights to cross.
- Jorge (7/5): -
- Jennifer (9/5): -
- Victor Manuel (10/5): Hotel De Calidad Bien Ubicado , con personal Atento y Restaurante de 10 - La Ubicación , comodidad , Amabilidad , nos hemos hospedado ya varias veces en este hotel y no hay personal que hable español , y la gerente que había de origen peruano ya no está , era MUY AMABLE , PRÁCTICA Y ATENTA mmmm , cuando pasaron a hacer la limpieza era temprano y ya no regresaron ( bueno era fin de semana )
- Marilyn (10/5): Short stay but everything was in order. - Clean, quiet and easy to find. Nothing.
- Charles (9/5): -
- Jennifer (9/5): -
- Janice (10/5): Comfortable Beds and love the location! - Did not eat breakfast. We stop overnight from Sherman, Texas on the way to Galveston and the Cruise Ship. Great location off of I45 ....Easy off and On and the beds are more comfortable than my own at home! Love to stop here. Nothing needs to be better! Always a great stop!
- Eric (4/5): It was a basic place to sleep. Nothing more. We won’t be staying again - Room was gross, there were multiple giant stains on the couch, when i let the daytime front desk person know - she told me “well we haven’t heard any complaints like that about that room before” - and that was it. No follow up, my request to change rooms was met with “we will call you if something comes available” and zero follow up.
- Ronnie (6/5): Had interaction with several staff members. Most were polite, except the front staff all were short and unfriendly and - Refused to give us a recent due to their 3rd party policy.
- James (5/5): Disappointing Return Stay – Tired Rooms and Maintenance Issues - I stayed at this Crowne Plaza two years ago and had a positive experience, so I returned expecting the same standard. Unfortunately, the hotel has gone downhill. It’s now noticeably tired and dated. The Good: • Reception staff are professional and helpful. • The bed was comfortable. The Bad: • Breakfast is limited and uninspiring. If you want anything off-menu, like an omelette, you’re pointed to the paid à la carte option — not exactly hospitable. • Guests are required to carry a paper slip with their room number to access breakfast. Why in 2025 this is still a thing is beyond me. • The suite I stayed in was run-down — chipped glass on furniture, a peeling and worn headboard, and visible damp and mold on the bedroom ceiling. • The bathroom has no extractor fan, making it feel even more humid and musty. • The bedroom was dark — unless you physically move lamps from other areas of the suite. • The AC unit was loud enough to disturb sleep. • WiFi was painfully slow (1.5 Mbps at its worst, only improving after two days of complaints). • Breakfast options were repetitive with no variation throughout the stay. This isn’t what you expect from a Crowne Plaza. For the price and brand, it’s disappointing — and definitely not what it used to be. Won’t be returning unless there’s a serious renovation.
- Susan (8/5): -
- Diego (10/5): -
- Steven (9/5): - The resturant/ bar The shower area The look of the hotel The plugs for the phones did work properly Controlling the lights was a hassle
- Sammy (7/5): -
- Greg (9/5): Good - Location, clean and friendly staff Hard mattress no hot water from sink facet
- Kim (8/5): -
- Eliana (8/5): very nice very clean and would go again - the room was big and the property was at an amazing location where we could get everything we needed quickly the membership for wifi and lack of TV options
- Natalisha (10/5): -
- Scott (10/5): -
- Haley (1/5): -
- Sven (8/5): Wie ein zweites Zuhause. - Das Personal war wie immer sehr freundlich. Der Whirlpool draußen hat nicht funktioniert.
- Ophelia (5/5): - Hair in shower, bug on the wall,
- Shane (10/5): Nice and neat and friendly. - Nice Nice and neat.
- Dez (10/5): -
- angela (10/5): Very satisfied - Very clean and nice
- Catalina (10/5): -
- Lindsay (9/5): -
- Starlina (4/5): - Very beautiful comfortable clean bed/room. We did not have hot water to shower.
- Sam (7/5): I’ve stayed here several times so I will be back facility typically is pretty good - Convenient Upon arrival, there were no luggage carts available and it didn’t seem that busy so I’m sure it was a matter of guest just leaving them on unattended floors. The hot tub was in operable, which was disappointment.
- Kelli (10/5): -
- Branco (10/5): -
- Ophelia (10/5): -
- Darrian (10/5): - Good location! An very clean! Nothing really
- Sarmiento Portillo (9/5): Muy acogedor - Si No tenían agua en las habitaciones
- Jamie (9/5): Great hotel! Would recommend this to friends and family. Location was perfect and the hotel is clean - Easy check in. Great price for the room, the hotel exceeded my expectations and ambiance was nice. The shampoo and conditioner were not great. There were no additional products on the counter in the bathroom - no soap to wash your face. You had to use the body wash in the shower bottle that was stuck to the wall. The bathtub was extremely slippery - there were no grips and I felt very nervous moving around in the shower and was scared I would slip and fall.
- Ann Marie Webley (8/5): CAUTION - I liked the hotel, the restaurant, the pool and my comfy room I am so disappointed that the hotel reception has charged me twice on my credit card! Be aware at the end of your stay that they do not always remove the 'holding charge' on check in It is a very nice hotel but in an area where it is not safe to walk freely!
- Larissa (10/5): -
- Margo (10/5): I will be back - It was very nice and clean
- Eric (9/5): -
- Vicky (7/5): - The property was beautiful and clean. Very comfortable. The pillows were flat. I got no sleep. The bed was comfortable but needs better pillows.
- Joseph (9/5): Perfect location for Cynthia Woods concerts. - Great location, Johnny’s is always a good start for the evening. Miss the shuttle. It’s been several stays ago. Bathtub was a bit unstable and had a moldy smell. Usually don’t get a handicap room.
- Eric (10/5): -
- Marcus (6/5): -
- barbara (5/5): -
- Michael (10/5): Jennifer ROCKS! - Early check in. Very clean, super comfortable. Location is superb for shows at the Pavillion, shopping and dining. Jennifer is the absolute best! She is always attentive, accommodating, and goes above and beyond my expectations. Breakfast didn't stay open as long as I would have liked.
- Louis (10/5): Relaxing stay. - Quiet from interstate traffic. I would like to see worn Texas flag and missing American flag replaced before my next visit . I do frequent the Woodlands often..thanks again for a relaxing stay.
- Franklin (4/5): Horrible. I came home sick. - Happy Hour The smell of mold in my room
- Terrie (10/5): -
- Smith (10/5): Highly Recommend - The staff was friendly, the room was exceptionally clean. We didn’t partake in the $12 breakfast buffet, but it looked delicious and the coffee was free and fresh.
- Gaddis (9/5): -
- Brandon (10/5): -
- Cristal (10/5): -
- Vanessa (10/5): Great stay - Great hospitality team
- Noe (10/5): - The heat in the hot tub was not working
- Jesse (5/5): - The air conditioner was making unusual noises all night and was loud. I am a Texas licensed holder in HVAC and the AC is not suppose to make unusual noises as it seem like maintenance needs to be completed for refrigerant pressures. Michelle and I woke up tired due to this noise not letting us get a good nights rest. We had to be at our two year olds birthday party the next day and were exhausted. The bed was very comfortable and the room was clean. Thank you and we apologize for the complaint.
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