The Loans Inn
Location: 31-33 Main Street, Troon, Scotland, KA10 7EX, Troon, GB
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Spa Experience
Indulge in a rejuvenating experience at the full-service spa during your stay.
Fine Dining and Bars
Savor delicious meals at the hotel's restaurant and enjoy drinks at the stylish bars.
Convenient Location and Amenities
Benefit from complimentary Wi-Fi, nearby fitness access, and a free daily breakfast.
Experience luxury and relaxation at Old Loans Inn. Book your stay now for a memorable getaway.
Important Information
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Policies
Check-in: 04:00 PM - 10:00 PM
Check-out: 11:00 AM
Instructions: If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Free breakfast
- Full-service spa
- Electric car charging station
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Elevator
- Hiking/biking trails nearby
- Free breakfast
- Free use of nearby fitness center
- Full-service spa
- Smoke-free property
- Parking (limited spaces)
- Free full breakfast
- Electric car charging station
- Food and water bowls
Rooms Available
-
Junior Room
1 King Bed
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Plasma TV
Food & Drink - Coffee/tea maker, electric kettle, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom and towels
Practical - Iron/ironing board and desk
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Air conditioning
- Desk
- Private bathroom
- Electric kettle
- Room service (limited hours)
- Daily housekeeping
- Separate sitting area
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
-
Standard Double Room
1 Double Bed OR 2 Twin Beds
269-sq-foot room with garden views
Internet - Free WiFi
Entertainment - Plasma TV
Food & Drink - Coffee/tea maker, electric kettle, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and rainfall showerhead
Practical - Iron/ironing board and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking, pet friendly
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- TV
- Air conditioning
- Desk
- Private bathroom
- Electric kettle
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Separate sitting area
- Free WiFi
- Deep soaking bathtub
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
-
Deluxe Double Room
1 Double Bed OR 2 Twin Beds
344-sq-foot room with garden views
Internet - Free WiFi
Entertainment - Plasma TV
Food & Drink - Coffee/tea maker, electric kettle, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, jetted bathtub, and rainfall showerhead
Practical - Iron/ironing board and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- TV
- Air conditioning
- Desk
- Private bathroom
- Electric kettle
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Jetted bathtub
- Separate sitting area
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
Guest Reviews
- 280moirad (10/5): Gem of a place both for food and the decor - We arrived on a rainy Saturday afternoon to the Loans Inn, plenty ample sized parking slots were available and not too far to walk in the rain to the restaurant door. We were met by extremely friendly staff who showed us to a lovely table beside the window. We had reserved a table but not specifically by a window so this was a bonus, however, the entire place is beautifully decorated and any table would have been acceptable. The menus were brought and have a huge selection of choices for lunch/dinner. We picked from the 2 courses for £19.95 and expected a smaller portion of the full menu, however, this was not the case. Both of us struggled to finish the full 2 courses and we were delighted with the quality and taste of all the food we had. It is a gem of a place and we will certainly go again for lunch or dinner. Great food, great choice and lovely, friendly service and plenty of staff on hand.
- 932yvonnet (10/5): Cosy home away from home. - New decor and menu since our last visit and it was even better.
- missymlincolnshire (10/5): Amazing stay with our dog. - Absolutely delightful stay! Staff were amazing, friendly, so helpful and REALLY comfy bed. Really thoughtful additions for our dog including water bowl, treats and towel available if needed.
Ate in the restaurant which again, staff were great and food was delicious. Breakfast was served in the bar area for quests with dogs and restaurant for pet free guests. We will definitely return!
- marthahD5547FB (10/5): Lovely accommodation and delicious food. - We had previously booked for November 2025 but one of the family members was seriously ill. The team at the Loans were very understanding and allowed us to postpone the booking. We were finally able to stay in the Cottage at Loans on 21 March. Staff were lovely and accommodation was perfect.
- charliep1954 (10/5): Easy stay - very nice, rooms ok, food ok 👍
- Z7038CGstephenr (10/5): Quick work stop - Arrived in late and was away early for a ferry. All staff were very friendly and accommodating. Food was excellent and room really nice too👍
- O3035GPkristinah (10/5): A fabulous hotel - we would love to stay again! - Myself and Mum recently stayed here booking via one of the voucher deals. We absolutely loved it! The hotel is stunning, the decor is beautiful throughout and the whole place was comfortable and cosy. The voucher deal was excellent value. Our room was perfect, spotless and it had everything we needed. We especially loved the nice toiletries which were a lovely touch. Dinner was wonderful - tons of choice and the food was amazing. The portions were big and everything tasted fresh and delicious. A particular highlight for us was the breakfast - both continental options and hot options included. It was one of the best set ups we’ve had at a hotel for breakfast. The staff couldn’t have been nicer too. Our voucher included an hours session at the nearby Gailes Hotel so we also enjoyed the spa facilities there which was another added bonus during our stay. This is the perfect place to stay and we will definitely be back - the location was perfect and next to shops and the lovely seafront. Free parking is also available and the hotel was easy to find. We were so impressed and couldn’t fault a thing.
- hollyhairandmakeup (10/5): Lunch date - We had a lovely experience at the loans restaurant Amy was very helpful with her recommendations and the other staff were very attentive.
The restaurant had a cosy atmosphere nice for a date.
- 146CCurrie (8/5): Loans - Nice big room, very clean and every amenity you could need is on hand. On site parking is very handy and the hotel is quiet and comfortable. Staff were friendly and the meals we had were good value and tasty. Breakfast had plenty of choice to set you up for the day.
Only issue was housekeeping knocking on the door both mornings, once at 9.15am.
All in all a good place to base yourself if you want to explore the area.
- GrandTour53141540869 (10/5): Absolutely fantastic. Staff and food can’t be faulted. - Not dog tolerant, fully dog friendly.
Easy check in when using a itison voucher, our key didn’t work for the room door but a member of staff had that sorted in minutes so can’t fault them.
Food as always was absolutely amazing and plenty of it as well. Staff extremely attentive an happy to help.
We had our dog with us and staff couldn’t have been better to deal with in regards to the floof. Even bringing out food and water for him too.
Room was absolutely spotless.
This is our second time staying with our first being over a year ago and absolutely nothing has changed, if it’s perfect, why change it. Highly recommend.
- elizabethpE2027SN (10/5): Nice two nights with friends. - Amazing time, staff very friendly and attentive, rooms spotless, will be back 😀😀😀
- xweevikkix (10/5): Lovely afternoon - Great food. Lovely atmosphere and service was quick. Thanks to Lorraine and Nell.
- graememT8629HR (10/5): Excellent stay with DB&B and use of the thermal space. Would highly recommend - We booked for an overnight stay, we stayed previously in January and was that good, we decided to book for another day. The staff are all amazing at the loans and are very welcoming. We made use of the thermal spa at the gailles hotel, which was excellent too. We had dinner at the loans, the atmosphere within the restaurant was really good and the decor was a rustic vibe. The food was outstanding and the bar and restaurant staff ensured that we were well catered for. We had soup and chicken tempura to start, fish and steak pie for mains and sticky toffee pudding for dessert. The sticky toffee pudding was the best I've ever tasted. The breakfast was continental which we helped ourselves and the hot food was served to your table, this was excellent. We stayed in a different room each time, the 1st room was larger and 2nd room smaller but each had its own character. We had 2 complimentary bottles on water on arrival and a bottle of wine as part of the deal which was chilling. Overall I would highly recommend and definitely will be back. Well done the loans inn staff for creating a great time for us.
- 587carli (10/5): Excellent hotal - Hotel is excellent.ideal for golfers and families.rooms were cleaned each day ,new towels each day aswell.staff at breakfast and at bar, nothing is any trouble for them .excellent location and would not hesitate to stay again thanks
- 75campbellg (10/5): Family dinner - Easy booking system, welcoming staff, quality food, decent portions and reasonably priced.
- gabbyf290 (10/5): Second to none as always - Staff are like family to us, such a welcoming and amazing place, Food fantastic too. Atmosphere second to none. Very good value for money.
- Y1804EDcarolem (10/5): Highly recommend - Food was delicious and staff were brilliant.
- redvolvo68 (10/5): Highly recommended accommodation. - A definite 5/5 experience. Warm and relaxing. Spacious and comfortable room (114). Food excellent; really excellent. The hotel clearly has a top chef. Friendly Team who really make the experience enjoyable. Highly recommended.
- U6778GSgordonb (10/5): Amazing - This place is amazing food is brilliant staff are really nice rooms are spotless we will definitely be back soon
- Richard98724 (10/5): Great stay - We stayed at the loans in for one night but will definitely go there again. The location is very central and easy to find. Staff are all very friendly and deliver an excellent level of service. The room we had was great and the food was excellent.
- ASG-Preston (10/5): Not here for 11 years, but still love it. - Return visit after 11 years, but still warm and welcoming. We had one of the master rooms - large and very comfortable.
Room had everything we needed (except... there was a posh coffee machine, but no coffee pods. Not an issue for us as we like tea, but rather odd). Our room was at front of the hotel, so road traffic noise at times, but not an issue.
Very spacious and comfortable room. Bathroom had spa bath and a great walk-in shower.
Staff very good - helped us a few times with electronic door-lock issues.
Superb breakfasts, very nice lounge area and a lovely restaurant area (separate part is dog friendly).
Don't know if I can do a separate restaurant review, but the food was great. Good, not complex menu, enough options, well cooked and well presented.
- 358donaldg (10/5): Dinner catch up with sister - Excellent menu, food, drinks, and service at a reasonable price.
Nice restaurant with a great atmosphere. Highly recommended.
- lizodo (10/5): Smashing - Wee night away
A really nice clean room which was well appointed.
Staff were professional and pleasant to deal with.
Check in and out was quick and easy.
Food was great.
Ideal for a mini break away.
- roxanneo423 (10/5): Lovely - Cosy, comfortable and a really nice stay. Great value for money
- Travel565340 (6/5): Lovely restaurant for a family meal. - Had a lovely family meal, but the desert was very disappointing.
I ordered the dark chocolate and orange pot with ginger biscuits.
It was very bland, needed some cream or ice-cream.
Would have been nice with ginger nut biscuits.
- simoncorbett126 (10/5): Love Loans Inn - Stayed here for 1 night and we were not disappointed.
The room was very clean, the dinner was delicious, the drinks were reasonably priced and the staff were lovely.
The hotel is immaculate and well decorated. We had a great time and would stay here again.
Thank you to all the staff for a pleasant experience.
- Climber23443611291 (10/5): The Loans Inn Troon - Lorraine & staff we're superb nothing was too much trouble.
Had a great stay & will return .
5 🌟
- Z7664HGgloriad (10/5): Great getaway - Very relaxed hotel great for a getaway. Very clean staff great. Food was amazing
- B2135XIpeterr (10/5): Excellent - From the moment we walked in till we left it was a great experience.
All the staff were extremely helpful and friendly, the food served was very good maybe a bit large in the portions, but I suppose you can't please everyone as some people like a large meal.
And the inside has been done to a very high standard, and nice atmosphere to have a meal.
Would highly recommend it
- florence589 (10/5): Lovely stay - Just returned from a 3 night stay , the rooms were lovely and very clean. All the staff were friendly , the breakfast was tasty . We had Sunday lunch which was absolutely delicious.
- Z6340DVmatthews (10/5): Short Overnight Stay with Family and Friends. - Overnight break with family and friends which we all enjoyed. The Hotel was very very nice and the decor throughout the hotel was beautiful. The staff were very friendly and professional when dealing with our party. Would highly recommend this Hotel to anyone thinking of booking a stay there. The food was excellent with a great choice on the menus.
- estebang829 (8/5): Nice hotel, better restaurant - Food is delicious, nice atmosphere and excellent services. The hotel rooms are ok, a little bit noisy as the main road is next to the hotel and the rooms are a little bit old but very well cleaned.
- sandyking807 (10/5): High standard of both food and service. - My wife and I attended The Loans Inn to celebrate my 71st birthday and just to enjoy some ‘together time’. This is our local eating venue and we tend not to look anywhere else because we are always very happy with the food quality and the high standard of friendly and efficient service. As usual, we enjoyed a lovely meal in very pleasant surroundings.
- norriel617 (10/5): One of our favourite hotels. - This was our 4th or 5th visit to The Loans Hotel. The hotel is lovely, beds are cozy, rooms are nice, and they even throw in a couple of Tunnocks chocolate biscuits and a couple of bottles of water. Dinner was excellent as always and the staff are lovely, very attentive and welcoming. Fully cooked Scottish breakfast in the morning round off our most enjoyable stay. They provide serial, juice and toast as well. Anyway, we'll be back again in the near future.
- GillS495 (10/5): Great little find and so close to the ferry - What a great hotel , really nicely furnished and the bedroom was very spacious and well appointed
fabulous team of staff working throughout , super rooms and amazing food. The restaurant on the evening was so good as was the breakfast on the morning. A real gem
- Odyssey05491796137 (10/5): Twixmas - We stayed at The Loans in on 27/9 and was greeted by lovely Amy she was so welcoming and seemed to be happy at her work considering she'd been there 7am.Our room was huge and really nice even had a bottle of prosecco chilling which was part of our deal but still impressed with the ice bucket. Our evening meal was delicious and well presented as was breakfast I had eggs Benedict and my only moan would be that eggs were not runny enough for eggs Benedict but was still very tasty. I would definitely recommend and I would love to return. There's a big beer garden and think it would be lovely in the summer. Troon is nearby but you'd need the car or take the bus. When we checked out it lovely Amy again and started again at 7am and was still asleep cheery she'd be an asset to any business. 🎄⛄🧑🎄🤝
- S3715KHdariab (2/5): Disappointed Christmas Day meal - My husband and I were in on Christmas Day and we were so looking forward to it but unfortunately we were very disappointed..
Starter was melon which was so hard to cut into , it shot off my plate
Main course was one slice of turkey, one roast potato, 3 small Brussel sprouts, which were hard , one carrot and small portion of mashed potato .
Dessert was meant to be cheesecake but we never got that . Something different .??
Sadly we won’t be back , wasn’t worth the money .
- F625COcarolb (10/5): Brilliant day - Food was lovey, staff & service were excellent. Definitely will book for next year well worth the money . XXXxxxxxxxxxx
- shutooshxbb (10/5): Great Christmas at The Loans - We had a lovely Christmas dinner together at The Loans Inn. This was our first meal out for Christmas in a restaurant instead of at home. We all enjoyed our meals and it was the perfect setting for the day. Thank you for a wonderful experience.
- E1824MPpatd (10/5): Will return! - Excellent, friendly service - good food and great ambience. Thankyou - we will be coming back!!
Washroom facilities are particularly good.
- Cymru74 (10/5): Definitely recommend - Stayed 1 night, thoroughly enjoyed. The staff make this hotel, food was also very good. Had a great nights sleep. Definitely recommend.
- sharoneS5423IH (10/5): Great atmosphere, friendly staff, lovely food , a wee bonus a Christmas quiz was on - 1st time visiting this restaurant was absolutely delicious and we will be back some of the company we was in have been before but a 1st for us
- Departure38245410683 (10/5): Early Christmas - Sunday lunch was excellent. Very efficient, friendly and helpful staff with the addition of a festive, relaxed atmosphere - perfect for a Christmas visit.
- 17avestas (10/5): We even saw Santa! - Lovely village hotel with excellent restaurant - good choices on the menu that can cater for all - includes gluten free options.
- carolinelT258CA (2/5): very poor experience. - Dinner with Santa. Poor experience. Inedible food and poor service. Not the best and most definitely won’t be back in this establishment.
A terrible experience and awful food. The mains arrived and were warmish, not hot at all. The burger was sent back as both the burger and chips were stone cold. The waitress did say we could heat the chicken dish up, in heinsight I should have as the chicken was tough , cold and inedible as it was All plates were hardly touched. We did express our concern to the waitress and she said she would pass on our comments. So disappointed in the meals we didn’t want to order dessert. We ordered coffee and hot chocolates. The hot chocolate again was warm not hot and had been sitting on the bar for well over 5 mins before being brought to our table as we could see them. We asked twice for the bill and eventually got it. Asking the waitress if our concerns and comments were passed on she said yes, the chef passed on his apologies however she didn’t come back and tell us this. She also said she told the manager. On leaving we spoke to the manager and he had no idea that we had complained. The bill was paid and we left, he said that he would forward on an email to me but when I said it it was the wrong spelling of my name and email provider he said ok, not altering it or making a note. So I would very much doubt I will receive an apology. Completely disappointed as we have saved to come out for a Xmas treat and for my daughter to see Santa and we paid £123 for cold inedible food , poor service and being lied too. Very poor , expected more from your establishment , clearly couldn’t cope with the amount of people and meals in such a short space of time. Let down by such uninterested staff, not an ounce of empathy nor any attempt to make our experience better. Won’t be back.
- Itsnotraininghere (10/5): Good quality food - Went for a meal , brisket massaman curry, delicious and reasonably priced . Nice atmosphere and pleasant surroundings.
- HazelMulholland (8/5): 1 night DBB - The friendliest staff (including Amy T) made us feel welcome and made sure my friend felt special on her birthday. The food was really good and the bedroom was spacious and very comfortable. We would definitely come back again.
- 997effier (10/5): Wee Xmas jolly with friends. - Fantastic stay, very welcoming. Rooms excellent. Meals very good.
Staff were all helpful and friendly. Great value. Thanks
- cathiek (10/5): Fantastic meal and overnight stay - Absolutely fabulous stay, had a birthday meal for 17 of us and nothing was too much trouble to the staff, the meal was excellent, 10 of us stayed overnight, great rooms, very clean and spacious with breakfast in the morning, highly recommend
- trevormZ797XU (10/5): We’ll be back. - Excellent service. Night porter was fantastic. Bedroom clean and tidy. Dinner and breakfast very tasty. Friendly, helpful staff.
- 803fionar (10/5): Overnight at Loans Inn - Lovely place staff soo friendly food fantastic rooms great myself and my husband had a great time very relaxed we will be back
- LindaHS29 (8/5): Cosy and spotless hotel - Stayed here for one night in November to get our dog away from the very loud fireworks displays in our area. It’s a lovely, cosy and welcoming hotel. The staff are really friendly. Our room was huge which we needed for our dog to sniff about and sprawl! It was totally spotless and the room smelled nice. We ate dinner in the hotel and whilst it was nice, it may have been a bit too salty for my taste. Maybe just my own preference. Breakfast was good and lots of options. Again, the staff were very attentive and friendly. Loans itself isn’t a big place with lots to explore but it’s right next to Troon where we visited the beach on our way home. I love that the hotel are incredibly dog friendly and don’t expect you to keep them in the room and they can eat with you. On cold winter nights, this is a great place to dine and stay as it’s extra cosy and welcoming.
- emmabG2839IU (10/5): Would love to stay again - We loved our stay at this cozy inn. Everything was clean and comfortable and very stylish. I enjoyed the range of Cooked options at breakfast that wasn’t standard full Scottish. Best part was how efficient and lovely all the staff we spoke to were., especially Emma. Will stay again!
- F4182OYbillys (10/5): Lovely hotel/restaurant - Stopped for one night, excellent from start to finish, from the staff, food and then the room. Couldn't ask for more for the price.
- Guv2160 (10/5): Superb - Having just returned from an over night stay at the old loans what can i say but just superb. From the moment we arrived to the day we left managrment and staff just couldn't do enough for you, the place works like a tesm with everyone getting stuck in.
Also the food was just amazing and the rooms were first class with a nice touch with a bottle of proseco and a note wishing us a happy anniversary,we can't wait to return very soon
- matthewdQ6304GM (10/5): Superb overnight stay! - Overnight for my wife as pre-birthday treat. Able to check in a bit earlier which was great. Booked a deluxe room which was spacious. Seating area with bottle of prosecco chilling for us. Spacious and spotless with all the amenities you'd expect. Enjoyed the jacuzzi bath and complimentary toiletries. Bed super comfy and had a restful sleep. The bar and restaurant has so much character. Cosy and comfortable. It was a Saturday so if was busy but just added to the overall vibe in a positive way. Dinner was included in our package and it was delicious, hearty and well presented. We had cocktails at the bar. They were fine but took a while to be brought to our table and to be honest they weren't the best we've had with my negroni missing an element i feel and the glass literally only half full. Breakfast was first class and we enjoyed items from the continental buffet on offer as well as a full Scottish breakfast. Overall a lovely stay,great value and we will definitely return. Highly recommended!
- Compass20316678187 (10/5): Fantastic - Fantastic food, great service, totally recommended 👍 Hats off to Emma. Will be back for sure, car park at the rear was a nice touch too.
- kennymP8621CG (10/5): Great Food in a Relaxing Atmosphere - Nice relaxing atmosphere. Good portions and very tasty. The staf were lovely as well. We will definitely be back again.
- 384RobertA (10/5): Very good - Visit this restaurant often and we are always met with good service from friendly staff, with a menu to suit most tastes.
Would highly recommend
- NeilH2062 (8/5): Lovely new environment - Lovely environment and friendly and attentive staff.
Only complaint was, the dish of veg we ordered arrived cold. But it was quickly replaced.
- jamesbX3180KM (10/5): Great venue with great food - Lovely family dinner here for a group of 11 on a Saturday evening. Food was of a very high standard with very friendly and efficient service. The place itself was a very attractive venue - beautifully lit outside and in.
Our whole party enjoyed their food - not a single complaint. Reasonably priced and a good selection of wine and beers too.
- nancyhL6880QM (10/5): Wish I was staying longer. - Lovely large room. Comfortable bed with extra pillows if needed. Delicious food. Evening meal was 2 course for £19.95 which is good value for the quality of the food. Served by friendly and efficient staff. Breakfast was freshly cooked to order plus continental buffet style that you could help yourself.
Would certainly return.
- 338philp (8/5): Autumn break - Had a delightful wee break at the Loans what a lovely hotel great bunch of staff very attentive and friendly from check in to dinner breakfast and bar staff and housekeeping all very nice .Our room was really nice spacious and very clean .Food was nice dinner and breakfast only gripe are the portion sizes hate to waste food but had to admit defeat and couldn't finish everything .This is a really great hotel had a lovely time and definately will return
- 384derekh (10/5): Simply Superb! - Both my Wife and i had booked dinner,bed and breakfast.
On arrival we were made to feel most welcome and all of our special requests were actioned without any issue.
Our room was beautiful and clean.
Absolutely no complaints.
The food was amazing at both dinner and breakfast.
The staff were super friendly.
We will definitely book this Hotel again.
- madame-m (10/5): Chilled few days - Dog friendly hotel. All the staff made us really welcome and catered for our wee pup. Comfortable room, excellent breakfast and dinner choices. Would definitely recommend
- kazler72 (10/5): Overnight - We stayed here for an overnight stay on Saturday (birthday treat)
The staff are so welcoming and helpful, nice and friendly
The food was so nice as was the breakfast a really good choice for eveving meal and breakfast . Breakfast was both cooked and continental choices.
Would highly recommend it, and we would come back
- Stay19295986411 (8/5): Excellent - Trip advisor only shows 4/5 when I want to mark 5/5. Excellent service from absolutely everyone in this hotel. Stayed a few times and never disappointed. All areas spotlessly clean, lovely food, comfortable rooms and public areas. Highly recommended. Stephen McGuire
- familyofgrownupsnow (10/5): Great dinner in a friendly small hotel. - Very friendly staff, great food and a nice big room. The dining room is really pretty and the food was excellent. We had cullen skink and a beautiful fish dish with a wonderful hassleback baked potato. One of the best meals we had in Scotland and reat start to our trip. .
- X9360YLmarkm (10/5): 2 nights DBB - An absolute pleasure from start to finish, the staff are absolutely fantastic, the food was delicious, and the rooms are so comfortable.
Already looking to book another stay
- juliahF5722XJ (10/5): We would recommend The Loans - Spacious far park. Also on bus route. Local taxi service excellent and very reasonable e.g £8.70 from hotel to ferry terminal (4 passengers included) £5.10 single on ferry to Arran. The Loans is fabulous; like a home from home from the lovely welcome, to the polite and helpful service. The room was immaculate, clean and roomy. (A tad warm but windows open and radiators can be turned down. Column fan was in the room. Good toiletries provided. My GF needs were well catered for. Food was very good. Scrambled eggs at breakfast were first class. All staff were friendly and helpful. We would definitely go back there if in the area. Thank you to everyone involved for a comfortable stay.
- 473ewang (10/5): Excellent stay - Stayed on 6/10/25. The hotel is great, nice rooms. Food excellent and Friendly staff with efficient service. I would definitely recommend to Friends and Family
- Navigate14464764939 (10/5): Great visit with our wee dog. - As always. Friendly staff who take care of us so well. Food was lovely. The two course deal is really good value. Was lovely sitting near the fire.
- A2618LHjuliem (10/5): Step inside this chic cosy boutique hotel and relax. - Cosy chic venue. Quality food, attentive staff and beautiful rooms. This is a perfect spot for a getaway, great location.
- lynnkO6944FV (10/5): Wonderful - Had a lovely time at the loans. Love the atmosphere here. It's not too big and love how cosy it is. It's just so nice to sit with friends and family. Surroundings are fantastic with little fairy lights and prefer it since all the little shelves and plants etc make it an even greater experience. Staff were so lovely 😍
- R8014MTdavida (10/5): So Comfortable - Plenty parking on arrival, going through the door you can feel the warmth and knowing you’re going to enjoy this. Easy check in, charming welcome, room was fantastic, very spacious, comfortable couch, chairs, desk and a huge comfortable bed. Toilet and bathroom was excellent, spacious with a great shower and Jacuzzi bath, plenty kelp toiletries. Dining room was very nice and well decorated.
The menus were mouth watering and the food we ordered, main meals and breakfast were delicious.
Staff were wonderful.
Will definitely return 5/5.
- Allen (8/5): - Was clean and hospitable
- alisonmS6923DH (10/5): Wee Gem - The bedroom was very comfortable spacious and clean. The meals were excellent and a good selection. The atmosphere in the restaurant was welcoming and cosy.
The staff were very cheerful, efficient and helpful. I would definately stay here again and recommend to friends.
- JoseE365 (10/5): Loans Inn, Troon, Ayrshire. Excellent. - Hotel was excellent, staff were very helpful. Made you feel welcome. Very clean, our room was large. Food was great. Breakfast was very nice. We were in Troon for a wedding.
The Loans inn will be our go to hotel when we are back.
- kaybY2716MG (10/5): Superb! - Stayed in the Loans Inn for 1 night while visiting family. From the moment we arrived, we were very impressed. Even our dog was welcomed with a wee bowl of dog food in our room. Room was immaculate and very comfortable. I would have liked a wee non slip mat in the shower but apart from that, everything was perfect. We had our evening meal in the hotel restaurant where, again, our dog was made very welcome. Food was fab! Breakfast was delicious with plenty of choice. Staff were lovely. Would definitely recommend the Loans.
- Z4362FNkevinc (10/5): Overnight stay enroute home after our NC500 tour - A Great hotel , having fantastic customer focused staff, superb rooms and quality food and drink . We last stayed in this hotel 6 years ago which we thoroughly enjoyed then and the same again .
- E3426JFamandac (10/5): Food and service excellent - Service was great, staff couldn’t have been more pleasant and helpful. Food was very good obviously a well accomplished chef
- George (10/5): Great find - A lovely hotel with good food, nice rooms and friendly staff.
- lorrainesI3643PV (6/5): A bit overpriced and staff could have been a bit more attentive. - I was out with my friend for lunch and had two hot sandwiches which said came with fries. The sandwiches came with crisps, no salad. A bit disappointed. Felt we were overcharged for this. No staff member came to ask if everything was ok or we would have said something. Also we waited a few minutes when we entered to be welcomed by anyone although there were no customers in.
- Chester01829 (10/5): We will be back - Excellent food, exceptional value, good choice, good service. We would not hesitate to go back. We picked from the 2 Course Specials
- 701billys (8/5): Veritable Delight - A hidden gem of a restaurant with a Tardis like inside compared to the traditional frontage. Meal was beautifully cooked and a great selection of drinks (including the ever improving alcohol free range). Service was professional, courteous and friendly.
The decor is modern and spacious with very impressive toilets so nothing to spoil the experience. There are also parking spaces at the rear of the restaurant.
- Y7816CAlisam (10/5): Lovely staff, food and room. Brilliant stay. - Staff were lovely and attentive. Food was brilliant. We were visiting to celebrate our 1st wedding anniversary and the staff surprised us with a complimentary dessert at dinner which was very thoughtful.
- Itsnotraininghere (10/5): Good stuff. - Lovely meal and reasonably priced. Was very busy when we were there ,but waiting times on drinks and dinner were fine....
- Julia (10/5): - The breakfast was delicious. Dining facilities were convenient and staff were courteous and friendly. Menu had good variety.
- prosecco_fan80 (4/5): Better places nearby - While the food was not bad, the service was awful. So slow with everything and then, to top it all off, we were “asked” if we could pay the bill at 9.40 (for an 8pm reservation) as they wanted to close. No option for dessert or final drink offered. Won’t be back in a hurry.
- SusanL474 (10/5): Fantastic hotel! - Booked this hotel as my husband was working. I had never heard of Loans before 🤷🏼♀️ We were not disappointed! The staff were very friendly and helpful. Breakfast was included but we had to leave really early to catch the ferry to Arran. The Continental breakfast was made available to us at 5:15am and it absolutely hit the spot 😃 This hotel will definitely be on our list if we return to the area
- Explore20224013814 (10/5): Staff and meal beautiful - After a stressful start the meal was delicious and the staff very attentive to a demanding elderly group of people. Would definitely recommend the restaurant and the staff, gunpowder with my husband's special 80th birthday celebrations
- claireg890 (6/5): Self service with a side of confusion - Made a late booking on a Sunday for 6pm so unfortunately the Sunday roast was finished. Our server introduced herself when she brought our drinks, but we never seen her again as it was a young man who delivered our food. Ordered two steak pies, food was nice, pastry was very good. Finished our main meal at 7pm and sat with our finished meals for 25 mins, my husband ended up having to up to bar to ask for dessert menu, sat another 10 mins, and still no one came to clear the plates or ask if we wanted any desserts so we left - food isnt nice enough to go back when service was so poor.
- florence589 (8/5): Lovely Stay - Had a lovely stay, the rooms were spacious and comfortable. Breakfast was lovely (except the coffee) staff were very friendly .
- robertwburns10 (6/5): Disappointing - A well maintained small hotel situated in a small quiet village on the outskirts of Troon.
Bedroom a decent size and in good order apart from abomination of TV wall mounting.
Roller blind poor fit allowing a lot of light in down the sides. Curtain pelmet but NO curtains!
Bathroom a potential hazard, no anti slip mat n bath for shower over bath albeit 'buttoned' base in bath. No grab handles. Take care!
No residents lounge, snug acquired into dining area. Outside beer garden.
Dinner on first night varied and cooked to an acceptable standard. Waiting staff attentive.
Breakfast not so good! No orange juice for 25minutes and no bread to make toast.
Dining supervisor very grumpy.
Would we stay here again - NO
- charlotteb224 (10/5): Perfect - What a wonderful place. After a stressful days travelling we arrived with our two dogs to a wonderful welcome from the staff. The hotel is definitely dog friendly, there were bowls and treats in the room. There is a huge enclosed field to exercise the dogs just next to the hotel. The restaurant has a cosy little nook where we could sit with our dogs. The food at dinner and breakfast was beautifully cooked and yet again the staff were wonderful. The young man behind the bar made one of the best cocktails I’ve ever had. We will definitely return, thank you
- Ian Sinclair (10/5): - Excellent overall, well worth stopping here
- stevie_b100 (8/5): Great food and service! - Visited the loans in for a quick meal. The service and doors were excellent, we will be back and will bring our dog next time.
All the staff were friendly and attentive. The bar restaurant area was Caleb and very well decorated.this place is worth a visit.
- H980THsusanh (10/5): - Lunch was lovely, surroundings are welcoming and the service was excellent. Very attentive and pleasant staff. Thank you
- nonnw (10/5): Lovely hotel with great staff - Stayed one night because of ferry changes. Very pleased with our short experience of the hotel.Easy parking and a handy area and path to take dog out ..Poo bins on the posts and a clean and safe area to let dog explore. Very welcoming and friendly reception. Large room on first floor with great ensuite bathroom. Very clean. Lovely doft towels and great toiletries. Large bar with dog friendly areas. Lovely barman who was very helpful and attentive. Enjoyed the breakfast very much. Altogether a great stay.
- Voyager13221488426 (10/5): Magnificent steak pie - We visited for meals, the first time was so good we returned again. The staff were attentive and cheerful. The steak pie is a must. Altogether very enjoyable both times
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