KAMENOI HOTEL Okunikko

Name: KAMENOI HOTEL Okunikko
Address: Yumoto 2519, Nikko, jp

Location: Yumoto 2519, Nikko, jp

Star Rating: 4 Stars

Property Type: Ryokans

About this Property

Luxurious Accommodation near Kegon Falls

Unwind in Hot Springs and Spa
Indulge in relaxation with our open-air bath, hot spring bath, and spa facilities. Rejuvenate your senses in the serene garden or take a dip in the public bath for the ultimate comfort.

Delightful Dining and Geothermal Exploration
Savor a buffet breakfast with warm dishes and local specialties. Explore the geothermal area with numerous hot springs nearby. Experience the essence of Nikko while enjoying activities like cycling and hiking.

Book your stay at KAMENOI HOTEL Okunikko for a tranquil retreat amidst nature's beauty and modern comforts.

Important Information

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. This property does not accommodate bachelor(ette) or similar parties. Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Policies

Check-in: 03:00 PM - 06:00 PM

Check-out: 10:00 AM

Amenities & Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Table tennis
Wheelchair accessible
Public Bath
Staff adhere to local safety protocols
Cashless payment available
Fire extinguishers
Invoice provided
Smoke alarms
Key access
24-hour security
Security alarm
Thermometers for guests provided by property
Television in common areas
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Spa tub (surcharge)
Internet access
Housekeeping on request
Wine release events
Japanese garden
Fishing nearby
Health or beauty spa nearby
Electric bicycle charging station
Bulk dispenser for toiletries

Rooms Available

Japanese-Style Quadruple Room

The quadruple room offers air conditioning, tatami, as well as a shared bathroom featuring a bidet and a hairdryer. The quadruple room provides a safe deposit box, an electric kettle, yukata, heating and a flat-screen TV. The unit offers 2 beds and 2 futons.

Max Occupancy: 4 (4 Adults)
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Toilet
- Heating
- Slippers
- Electric kettle
- Bidet
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Yukata
- Accessible by lift
- Smoke alarm
- Key access
- Tatami (traditional Japanese flooring)
- Air purifiers
- Single-room air conditioning for guest accommodation
Twin Room

The twin room features air conditioning, a safe deposit box, as well as a shared bathroom boasting a bidet and a hairdryer. The unit has 2 beds.

Max Occupancy: 2 (2 Adults)
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Toilet
- Heating
- Slippers
- Electric kettle
- Bidet
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Yukata
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
- Air purifiers
- Single-room air conditioning for guest accommodation
Japanese-Style Quadruple Room

The quadruple room offers air conditioning, tatami, as well as a shared bathroom featuring a bidet and a hairdryer. The quadruple room features a safe deposit box, an electric kettle, yukata, heating, as well as a flat-screen TV. The unit offers 2 beds and 2 futons.

Max Occupancy: 4 (4 Adults)
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Toilet
- Heating
- Slippers
- Electric kettle
- Bidet
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Yukata
- Accessible by lift
- Smoke alarm
- Key access
- Tatami (traditional Japanese flooring)
- Air purifiers
- Single-room air conditioning for guest accommodation
Triple Room

The triple room offers air conditioning, a safe deposit box, as well as a shared bathroom boasting a bidet and a hairdryer. The triple room features an electric kettle, a carpeted floor, yukata, heating and a flat-screen TV. The unit has 3 beds.

Max Occupancy: 3 (3 Adults)
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Toilet
- Heating
- Slippers
- Electric kettle
- Bidet
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Yukata
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
- Air purifiers
- Single-room air conditioning for guest accommodation
Triple Room

The triple room provides air conditioning, a safe deposit box, as well as a shared bathroom featuring a bidet and a hairdryer. The triple room offers an electric kettle, a carpeted floor, yukata, heating and a flat-screen TV. The unit offers 3 beds.

Max Occupancy: 3 (3 Adults)
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Toilet
- Heating
- Slippers
- Electric kettle
- Bidet
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Yukata
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
- Air purifiers
- Single-room air conditioning for guest accommodation
Triple Room

The triple room features air conditioning, a safe deposit box, as well as a shared bathroom boasting a bidet and a hairdryer. The triple room provides an electric kettle, a carpeted floor, yukata, heating, as well as a flat-screen TV. The unit has 3 beds.

Max Occupancy: 3 (3 Adults)
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Toilet
- Heating
- Slippers
- Electric kettle
- Bidet
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Yukata
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
- Air purifiers
- Single-room air conditioning for guest accommodation
Japanese Style Room, Non Smoking

4 Twin Futons
312 sq feet

Internet - Free WiFi 25+ Mbps
Entertainment - 43-inch flat-screen TV with digital channels
Food & Drink - Mini-fridge and electric kettle
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, slippers, and free toiletries
Practical - Safe, phone, and iron/ironing board (on request)
Comfort - Air conditioning, daily housekeeping, and heating
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Toilet paper
- Shampoo
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- Soap
- Electrical adapters/chargers
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Japanese Style Room with Low Beds, Non Smoking

2 Twin Beds and 2 Twin Futons
312 sq feet

Internet - Free WiFi 25+ Mbps
Entertainment - 43-inch flat-screen TV with digital channels
Food & Drink - Mini-fridge and electric kettle
Sleep - Bed sheets
Bathroom - Shared bathroom, slippers, a hair dryer, and towels
Practical - Safe, phone, and iron/ironing board (on request)
Comfort - Air conditioning, daily housekeeping, and heating
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Heating
- Slippers
- Electric kettle
- Toilet paper
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- Electrical adapters/chargers
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Japanese-Style Quadruple Room

The quadruple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This quadruple room is air-conditioned and has a flat-screen TV, tatami, a safe deposit box and an electric kettle. The unit has 4 futons.

Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Toilet
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Bidet
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Yukata
- Accessible by lift
- Smoke alarm
- Key access
- Tatami (traditional Japanese flooring)
- Air purifiers
- Single-room air conditioning for guest accommodation
Triple Room

The triple room offers air conditioning, a safe deposit box, as well as a shared bathroom boasting a bidet and a hairdryer. The unit has 3 beds.

Max Occupancy: 3 (3 Adults)
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Toilet
- Heating
- Slippers
- Electric kettle
- Bidet
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Yukata
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
- Air purifiers
- Single-room air conditioning for guest accommodation
Twin Room

The twin room provides air conditioning, a safe deposit box, as well as a shared bathroom featuring a bidet and a hairdryer. The unit offers 2 beds.

Max Occupancy: 2 (2 Adults)
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Toilet
- Heating
- Slippers
- Electric kettle
- Bidet
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Yukata
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
- Air purifiers
- Single-room air conditioning for guest accommodation
Japanese-Style Room 10 tatami mats with private bathroom

The quadruple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The quadruple room features air conditioning, tatami, a safe deposit box, an electric kettle and a flat-screen TV. The unit has 4 futons.

Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Toilet
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Bidet
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Yukata
- Accessible by lift
- Smoke alarm
- Key access
- Tatami (traditional Japanese flooring)
- Air purifiers
- Single-room air conditioning for guest accommodation
Japanese-Style Room 10 tatami mats

The quadruple room provides air conditioning, tatami, as well as a shared bathroom featuring a bidet and a hairdryer. The unit offers 2 beds and 2 futons.

Max Occupancy: 4 (4 Adults)
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Toilet
- Heating
- Slippers
- Electric kettle
- Bidet
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Yukata
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
- Tatami (traditional Japanese flooring)
- Air purifiers
- Single-room air conditioning for guest accommodation
Twin Room

The twin room provides air conditioning, a safe deposit box, as well as a shared bathroom featuring a bidet and a hairdryer. The unit offers 2 beds.

Max Occupancy: 2 (2 Adults)
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Toilet
- Heating
- Slippers
- Electric kettle
- Bidet
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Yukata
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
- Air purifiers
- Single-room air conditioning for guest accommodation
Twin Room

The twin room provides air conditioning, a safe deposit box, as well as a shared bathroom featuring a bidet and a hairdryer. The twin room offers an electric kettle, a carpeted floor, yukata, heating, as well as a flat-screen TV. The unit offers 2 beds.

Max Occupancy: 2 (2 Adults)
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Toilet
- Heating
- Slippers
- Electric kettle
- Bidet
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Yukata
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
- Air purifiers
- Single-room air conditioning for guest accommodation
Japanese-Style Quadruple Room

The quadruple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The quadruple room provides air conditioning, tatami, a safe deposit box, an electric kettle and a flat-screen TV. The unit offers 4 futons.

Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Toilet
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Bidet
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Yukata
- Accessible by lift
- Smoke alarm
- Key access
- Tatami (traditional Japanese flooring)
- Air purifiers
- Single-room air conditioning for guest accommodation
Japanese-Style Quadruple Room

The quadruple room features air conditioning, tatami, as well as a shared bathroom boasting a bidet and a hairdryer. The quadruple room offers a safe deposit box, an electric kettle, yukata, heating and a flat-screen TV. The unit has 2 beds and 2 futons.

Max Occupancy: 4 (4 Adults)
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Toilet
- Heating
- Slippers
- Electric kettle
- Bidet
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Yukata
- Accessible by lift
- Smoke alarm
- Key access
- Tatami (traditional Japanese flooring)
- Air purifiers
- Single-room air conditioning for guest accommodation
Twin Room

The twin room offers air conditioning, a safe deposit box, as well as a shared bathroom featuring a bidet and a hairdryer. The twin room features an electric kettle, a carpeted floor, yukata, heating and a flat-screen TV. The unit offers 2 beds.

Max Occupancy: 2 (2 Adults)
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Toilet
- Heating
- Slippers
- Electric kettle
- Bidet
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Yukata
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
- Air purifiers
- Single-room air conditioning for guest accommodation
Japanese-Style Quadruple Room

The quadruple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned quadruple room features a flat-screen TV, tatami, a safe deposit box and an electric kettle. The unit has 4 futons.

Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Toilet
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Bidet
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Yukata
- Accessible by lift
- Smoke alarm
- Key access
- Tatami (traditional Japanese flooring)
- Air purifiers
- Single-room air conditioning for guest accommodation

Guest Reviews

関 (10/5): リゾート気分に浸れました - ロケーションが抜群でした‼️ 散策⁉️散歩⁉️したかったけど… 🐻熊🐻情報が気になりホテルで過ごしました😅 お料理とても良かったけど、アルコールをもう少しお安くして欲しかったですね✋️ また、伺いたいと思います。ありがとうございました😊 朝風呂が…5時00分に開いてなかったです少ないスタッフで回されていると思いますが、朝風呂も楽しみの一つですからよろしくお願いいたします♨️
Yosimasa (7/5): -
KIYOKA (7/5): - 温泉と湖の前で環境が良かったです夜の料理の味付けが微妙でした。ステーキが塩っぱかったり、酢がきつかったりでした。
Shigeo (8/5): リラックスできた． - 金額から考えて，すべてよかった．なし
Kyoko (5/5): サービスもお値段相応でした。 - ロケーションがよく、眺めも気持ちよかったです。節約志向で、サービス品があまりない。二泊してビュッフェが全く同じメニューだったのはがっかりしました。
YING-HUA (8/5): -
塚原 (7/5): -
Takeaki (5/5): まあまあ。もう少し部屋の改善がされるとよい。3名には狭すぎる。 - 食事は満足度が高いです。年老いた両親への配慮はありがたかったです。部屋のトイレが狭すぎる。洗面台の電気が切れてる。308号室
来住 (7/5): -
たけし (9/5): とても良かった - 都会とは違い自然の中での日々を楽しみました施設が少し古いような感じがしました
yuiti (7/5): - 食事が、バイキング形式で美味しかったです。部屋の冷蔵庫の音が、うるさかったです。
Shinozaki (4/5): - 窓ガラス、洗面台の排水口が汚かった。掃除が行き届いてないと感じた
Takao (5/5): 中の上 - 食事はよかった温泉が特によかったＥＶまで遠かった
Jérôme (8/5): -
毅 (7/5): 概ね期待以上の満足感でした。 - 朝食が美味しかった。お風呂が快適だった。スタッフの方々が親切、丁寧だった。部屋に椅子があったのはよかったが、それ用のテーブルが窓際に欲しかった。
YOSHITAKA (9/5): - 泉質ワインバーが故障してるのであればネットでお知らせしてほしかった
Hieu (9/5): -
Shimizu (7/5): -
山口 (10/5): とても良かったです。また泊まりに来たい。 - スタッフの対応が良かった。夜、星が綺麗だった。温泉が良かった。部屋に置いてあるスリッパと入口付近にある浴衣で歩き回れるところ特になし
Shuichiro (9/5): 満足です。 - 食事が良かった。セルフで好きに出来るのも好感度高し。 0時で大浴場が終わって、夜中に温泉に入れなかったこと。夜にビールが買えなかったこと。自販機でビールを販売していて欲しい。
momoi (4/5): -
usuki (7/5): -
Petra (9/5): -
Xiaoyang (8/5): -
tetuo (5/5): - 温泉はとても良かった食事がきたいはずだった　
齋藤 (8/5): - 六人の予約なのに五人になっていた。
KAZUHIKO (7/5): -
hirohiko (7/5): よかった - ロケーションが良いお風呂にサウナが欲しい
WAI MAN (9/5): -
YOSHIOMI (9/5): -
Seungmock (7/5): -
Huawu (10/5): 露天風呂尤可稱道。泉色乳白間帶微翠，氤氳蒸騰。相傳此地溫泉始於奈良時代，迄今已逾千百載。浸身湯中，肌骨盡舒；仰首凝視夜空，星漢無聲，山氣清寒，身心俱釋，誠旅中至樂。 - 節錄於本人寰宇行者遊記 [日本北關東，春日風情之旅] 是夕，宿湯之湖畔、龜之井奧日光湯元酒店。此本非初心所屬意之宿，既入其門，乃覺選之得宜。一泊二食，晚膳設自助之席，饌品豐備，山珍海味兼陳，味美而價稱其實，誠性價比之優者也。
SHIRAKI (8/5): -
Toshio (10/5): -
fumie (6/5): - 湖畔の景色がとても綺麗でリフレッシュ出来た。また牛乳とソフトクリームがとても美味しかった。露天風呂とレストランから湖畔の景色が見れたら良いと思う。
Kiyotaka (8/5): 硫黄のお風呂は最高 - お風呂が気持ちよく、マッサージチェアも4台有ります。もちろんフリー湯上がり所に設置のドリンクが朝は飲めなかった。風呂上がりには冷たいお茶が欲しい所
OISHI (6/5): - 特にありません。料理の内容、他の亀井野ホテルスタッフにくべて、少し細かい接客が出来ていないように感じた。BSが写らない！
Eric (5/5): -
John F (8/5): -
Morgan (9/5): Incredible mountain Onsen getaway - I loved the location, right on the lake was a beautiful place to be. A walk around the lake and down the many stairs got you to Yudaki falls. The public bus system was easy to take from Nikko station up the mountain to the hotel. The onsen was lovely, especially the open air onsen section. The hot water was perfect with the cold mountain air. It was fun to wear a Yukata whilst staying at the hotel. The hotel staff were all very friendly and helpful. I had a dietary request which when discussing over booking.com messages was unable to be accommodated. Once I arrived the staff were incredibly helpful showing me what I could eat and I didn’t go hungry. I had a wonderful time visiting Nikko. Lots of nature around, monkeys and deer too. Highly recommend staying at least 2 nights to make the most of the location. The room was clean and beds comfortable. Very spacious room. Balcony was lovely to see the lake from my hotel room.
Mon Myat (9/5): -
中村 (8/5): - 静かでセミダブルのベッドが良かったです。
yuki (10/5): -
tadawute (8/5): a lakeside peaceful hotel - hotel by the lake so you can leisurely walk around the lake in the morning. quiet and peaceful. dinner buffet is boring and same menu everyday. table tennis should be for free.
Mitch (8/5): Amazing facility for my needs. Would love to come back in the future. Thank you Monica! - The property was in a serene and beautiful part of Nikko that is unfortunately a bit out of the way. Nestled in front of Lake Yunoko, with sweeping views of Mt. Nikko-Shirane, Mt. Taro, and Mt. Nantai those looking to experience the nature of Nikko here will not be disappointed. The facilities were suitable for my needs, although nothing extraordinary. The tatami room I stayed in was spacious and clean equipped with a personal bathroom which was a plus. Two onsens are available for use including an open air bath. The breakfast and dinner buffets had a wide variety of food to choose from, including some local delicacies. Alcohol was an extra charge, however that did not affect my experience with the meals. The staff was very helpful with assisting me on luggage forwarding. Monica in particular was a great help as she was able to communicate with me in English. I appreciated her efforts and she made my travels in and out of Nikko much easier. It is difficult to travel out to this location due to its distance from Tobu-Nikko station. It would be an hour and a half bus ride, so I would advise in car rental to truly be able to experience what Nikko has to offer while being able to stay here.
Juan (8/5): - Buffet excelente Bonita vista a la montaña, rodeado de naturaleza. Habitación espaciosa y bonita, estilo japonés. Edificio bonito y moderno Pequeño onsen, habitación relax con sillón masaje, kimonos prestados Alejado de todo, no muy bien comunicado. El personal habla muy poco inglés. Un poco caro para lo que ofrecen (32’000 Y/noche en nuestro caso) Sin ducha en la habitación ya que como es onsen, consideran que la ducha se comparte. Un poco precario para el precio pagado. El onsen es muy pequeñito.
Chi yuan (9/5): -
Guillaume (2/5): Je ne referais pas !!! - Lits confortables chambres calmes. Tatouages interdits dans l'onsen et pas de salle de bain dans les chambres donc pas du tout pratique pour se laver. Nourriture en abondance mais de qualité très médiocre y compris le petit déjeuner. Boissons alcoolisées en supplément. Hôtel à plus de 20mn en voiture du centre historique de Nikko. Rien d'autre à faire sur place. L'un des pires hôtel que j'ai fait au Japon.
Naoko (8/5): - 自然、湖畔目前のホテルで最高に癒されました。是非又来たいです！特に無し
Marina (10/5): - Het personeel was super vriendelijk ook met mijn kleindochter van 5 jaar Nora. Écht fantastisch. De kamers waren ruim en comfortabel. Ik heb genoten van de natuurlijke onsen, zowel binnen als buiten. Het buffet was veelomvattend en lekker. De omgeving mooi. Er kon veel gewandeld worden in een prachtige natuur. Ik ben er 5 dagen verbleven en van mij mocht het gerust nog wat langer duren. Een aanrader als je houdt van de natuur en het eventjes wat rustiger wil aandoen. Niets helemaal niets.
Nils (10/5): - L'expérience onsen incroyable, la chambre sympa, le buffet du soir et du matin était très varié et très bon, les yukatas prêtés par l'hôtel, j'ai regretté de pas avoir réservé une nuit de plus
Watanabe (6/5): フロントの対応以外は快適でした。 - 景色は良く食事も美味しくいただきました。チェックインの時のスタッフの対応が非常に悪かった。食事の時間も一方的に決めて言ってきたので他の時間を聞いたら混んでいていいんですかとキツい口調で言われました。でもその時間は逆に空いていました。ポイントの説明もわかりづらく後から別のスタッフに教えてもらいました。部屋の洗面台に照明があったらと。暗かったです。
Nakaba (10/5): -
Chaiyawat (8/5): -
YU HSUAN (10/5): -
Kazuya (8/5): -
kengchung (9/5): 行李可以從東武日光站旅遊中心宅集便到飯店，健行一天後享受露天温泉非常满意 - C/P 值高，若是要前往戰場原，瀧頭瀑布健行，這是很好的地點。 Buffet 品项多，但是没有特别美味。
yoko (8/5): 過ごしやすい - お料理が美味しい濡れたタオル用のビニール袋など、設置してもらえると嬉しい。浴室の着替え場のところにある水のサーバーのコップの置き方を工夫してほしい。飲んだあとのゴミ入れをすぐ横に置かないから、捨てずに使ったコップを適当に置いて帰る人がいて、ごちゃごちゃになっていた。
KE-n (10/5): -
和楽美 (8/5): 気候がいい時にリベンジします。 - 栃木の名物が色々食べられて嬉しかった。山女魚の塩焼きやステーキなど美味しかった。部屋も静かで部屋から湯の湖や山並みが観れて景色も素晴らしい。霧も観れて幻想的。。温泉も気持ち良かった。バス停の前にホテルがあるので便利。スタッフの対応も丁寧。気候の良いシーズンにもう一度来訪してみたい。チェックイン前の時間でも湯上がり処で休憩させて頂けて、タダでマッサージ機を使用させてもらい移動の疲れが癒された。寒かったので温かいウェルカムドリンクは有難かった。残念ながら2泊３日ほとんど雨。9時から15時まで大浴場にも入れない。車で来訪してないため、外に行かず静かに部屋で過ごしましたが、施設内に小説や漫画の貸し出しがあればなぁと思ったのです。露天風呂もすのこ状の屋根がついているが、雨だと雨水をモロにかぶり入浴断念。部分的に屋根をつけてくれれば入れるのに。4月1日では湯ノ湖周辺は雪が積もり通行止めで散策が出来ず、4月2日の朝は小雪が降っていたのでバスで来訪する方は奥日光を楽しめる5月以降の宿泊がオススメ。1階の食堂が寒い。自転車の貸し出し時間を２時間までにしてほしいなぁ。1階の売店にシンプルなカーディガンやセーター、大人の塗り絵と色鉛筆を置いて欲しい。有料で絵を書ける道具セットの貸し出しなんかあれば雨の日が続いても楽しいかも。（自分で準備しなよって突っ込まれそうですか…4月でこんな寒いとは思わなかったし、スマホで本を読むのも目がチカチカして辛いんです。）
kangsang (8/5): 房間舒適，溫泉好，位置容易搵到 - 溫泉正宗早餐一般
Luna (10/5): -
Luna (9/5): Magnifique vue - La vue sur la montagne Il faisait très froid dans les couloirs
Eiki (10/5): -
shukhan (8/5): - 酒店的溫泉很好，雖然不大，但都有室內及露天的，很乾淨，舒服。而且，酒店周邊環境優美，很近湖邊，早上去散步，非常心曠神怡。我們一家人四個入住，房間就不算寬敞。
Taichi (10/5): ⭐️⭐️⭐️⭐️⭐️ - ロケーション、温泉、ご飯なし
yoshiki (9/5): また行きたい - 温泉が最高でしたトイレのウォシュレットが壊れていた
Ryusuke (8/5): 良いホテルです。 - 食事のビュッフェが豊富。ホールスタッフも多く、サービスに気を配っている。温泉の質が良い。立地も自然の中にあるところ。食事のビュッフェの際、混んでいると少し利用しづらい。温泉も同様。客室数とビュッフェスペースのキャパが合っていないように感じた（温泉も同様）。ロビー等でゆっくりできるスペースがもう少し欲しかった。
GAYEONG (7/5): - 温泉が良かったよくも悪くも観光地から遠すぎる
MAKISHI (10/5): -
Karolina (10/5): - Piękny odnowiony hotel, super onsen i sniadanie iście japonskie w formie bufetu Brak
前山 (5/5): -
Anna (9/5): A modern onsen hotel - Clean, renovated, great onsen, good food Nothing
MIKA (9/5): 最高！ - ロビー、お部屋、お風呂、休憩所、レストラン、どこも清潔感があり過ごしやすかったです。お食事もお腹いっぱい美味しく食べましたし、温泉は最高でした。特にないです
SUMIE (8/5): 良かった - スタッフの感じが良かったトイレ・洗面台が古い
直樹 (7/5): -
Otaki (8/5): -
konno (7/5): - やっぱりお風呂がいい。風呂で選んだ宿だったので、最高でした。シーズン的に食事提供のない素泊まりのみでしたが、コスパがよかったですね。強いて言うなら周りに食べ物を買うお店がないのは苦労しますね。特にはない。
MASARU (8/5): コスパが良い - 清潔感温泉の質
Toshihisa (10/5): マーケティングの勉強になりました。 - ロケーション！清潔！泉質！全てサイコー飯を出すなら食材仕入れ、人数に関わらず厨房を廻すコストが発生します。冷凍ショーケースから焼きそばや冷凍弁当🍱買って自分でチン！しろ！この割り切りが価格に反映してますね。素泊まり専用宿とは斬新！宿泊に対する価値観はそれぞれ。マーケットニーズに対応できたここは大人気、昭和から脱出できない周りの宿は・・喫煙所が極寒だった。
Keisuke (8/5): 満足 - お風呂
BYUNGIN (9/5): -
John F (7/5): -
AKIHIRO (5/5): お世話様でした。 - 自由だった。ファミリー向けの部屋プランがあっても良かったかなぁ。
BYUNGIN (9/5): -
Suzuki (10/5): ゆっくり過ごせました。 - 部屋が広々としている。温泉や休憩室も良き。自販機が深夜使えないところ。
Kaakkomäki (9/5): Hyvä valinta erityisesti luonnon ystäville - Sijainti, hotellin tilava sulfiittipitoinen onsen, erittäin tilava huone, mukavat futon-vuoteet, ilmaiset hierontatuolit. Matkustimme sesongin ulkopuolella, ja hotellin ravintola oli kiinni, mutta tarjolla oli kuitenkin oikein hyviä pakastettuja bentolaatikoita.
やまねこ3 (8/5): -
Monika (8/5): Good value for money. - Good price, good location, spacious room and good Onsen. There was no dine in options but the hotel advised us. There were frozen bento and other food available for purchase from the souvenir shop as well as microwaves and a toaster. There could’ve been paper towels and cleaning products to let customers who use the dining room to wipe down tables. Also it would’ve been helpful if the drinks machine had English language options.
Torben (10/5): Das beste Hotel meiner diesjährigen Japan-Reise bis jetzt. - Das Hotel hatte nicht nur ein Onsen, sondern auch ein Rotenburo (Außenbad), welches eine sehr angenehme Temperatur hatte und ob der Jahreszeit mitten im Schnee lag. Es gab einen Ruheraum mit kostenlosen Getränken und kostenlosen(!) Massagestühlen. Das Hotel hatte sogar einen kleinen Konbini. Da es in der Gegend kaum bis gar keine Restaurants gibt, war das dankbarerweise die einzige Möglichkeit an ein Abendessen zu kommen. Die Zimmer waren ebenfalls sehr angenehm. Es mag für manche aussehen als würde man "auf dem Boden" schlafen, was Reisende abschrecken könnte, die bequemeres gewohnt sind, jedoch waren die Betten dennoch sehr weich und besser als einiges was ich von anderen low-cost Hotels gewohnt bin. Im Grunde war dieses Hotel das beste im low-cost Segment, dass ich in meiner diesjährigen Reise je hatte. Es gibt keine Restaurants in der Nähe, dies fällt aber nicht zu Lasten des Hotels aus. Generell ist die Gegend eher beruhigt und es gibt kaum touristische Angebote. Man kann sich allenfalls an der Natur erfreuen, was aber auch nicht zu Lasten des Hotels geht.
Takahiro (5/5): -
Natsuko (10/5): のんびり - カフェスタンドでコーヒーなどが自由に飲めた。温泉がいい。部屋がキレイで広いマイナス10°近くの日に宿泊したが、室内のエアコンだけだと少し寒かった。
Kevin (10/5): - 溫泉很棒、CP值很高走道有點冷、沒有供餐
Manno (7/5): - 酒店對出環境
Tams (6/5): -
Apichaya (7/5): -
Emiri (8/5): -
YUKIKO (8/5): 避暑 - 過不足無し卓球は無料にして欲しい
Onda (10/5): -
TOSHIHIRO (5/5): 値段相応でした - 値段の割にバイキングの種類が多かった部屋にゴミが見られました