Relais Colonna

Location: Via Vittoria Colonna 27, Rome, it

Star Rating: 8.8 Stars

Property Type: Guest houses

About this Property

Important Information

Policies

Check-in: 02:00 PM - 10:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Parking
• Non-smoking rooms
• Air conditioning
• Room service
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Soundproof rooms
• Hot tub/Jacuzzi
• Massage services
• Non-smoking throughout
• Private check-in/check-out
• Shuttle service (additional charge)
• Invoice provided
• Express check-in
• Free wired internet
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Internet access
• Housekeeping on request
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Suite, Hot Tub

  1 Double Bed

  291 sq feet

  
  

  Relax - Indoor private hot tub

  Internet - Free WiFi

  Entertainment - 40-inch flat-screen TV with cable channels

  Food & Drink - Espresso maker, minibar (stocked with some free items), electric kettle, and room service

  Sleep - Premium bedding, a down duvet, and blackout drapes/curtains

  Bathroom - Private bathroom, shower, slippers, and free toiletries

  Practical - Safe, desk, and iron/ironing board (on request); rollaway beds (surcharge) available on request

  Comfort - Climate-controlled air conditioning, daily housekeeping, and heating

  Need to Know - Bed sheets not available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Hair dryer
  • Desk
  • Private bathroom
  • Heating
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Daily housekeeping
  • Espresso maker
  • Premium bedding
  • Room service
  • Blackout drapes/curtains
  • Free WiFi
  • Down comforter
  • Private spa tub
  • Bed sheets not available

• Double Room

  Featuring free WiFi, this room features a satellite flat-screen TV, tea and coffee facilities. The private bathroom includes slippers and free toiletries.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Coffee machine
  • Linen
  • Toilet paper
  • Chocolate or cookies
  • Trash cans
  • Shampoo
  • Body soap
  • Shower cap
  • Accessible by lift
  • Fire extinguisher

• Suite with Spa Bath

  Featuring free WiFi, this suite features a satellite flat-screen TV, tea and coffee facilities. With a spa bath, the private bathroom includes slippers and free toiletries.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Coffee machine
  • Linen
  • Toilet paper
  • Chocolate or cookies
  • Trash cans
  • Shampoo
  • Body soap
  • Shower cap
  • Accessible by lift
  • Fire extinguisher

• Suite

  Featuring free WiFi, this suite features a satellite flat-screen TV, tea and coffee facilities. The private bathroom includes slippers and free toiletries.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Coffee machine
  • Linen
  • Toilet paper
  • Chocolate or cookies
  • Trash cans
  • Shampoo
  • Body soap
  • Shower cap
  • Accessible by lift
  • Fire extinguisher

Guest Reviews

• Stefano (5/5): - ACCESSO ALLA STRUTTURA, PULIZIA MIGLIORABILE, CUSCINI PER DORMIRE, MANCANZA DI DOCCIA (NON SEGNALATA) MA SOLO VASCA IDROMASSAGGIO, MISCELATORE DELLA CASCA ROTTO CON ACQUA TALMENTE ROVENTE CHE NON SONO NEMMENO RIUSCITO A LAVARMI
• Phillip (5/5): - Lovely place, nice big bed. A little over warm as heating on constantly. Bath very nice. Liked the area. No instructions for the jacuzzi bath. No staff at any time. A complimentary map of Rome would have been a nice gesture.. Disappointed that no interaction with anyone.
• Michael (8/5): -
• Tiziana (9/5): Ottima posizione. Stanza pulita, confortevole e la vasca idromassaggio super! -
• martina (10/5): ottima posizione ma nessuno disponibile per chiedere informazioni o aiuto, la struttura era vuota e c’erano cose sparse - la location e la camera lo staff ha aperto la porta due volte mentre dormivamo. assurdo!
• Haider (10/5): It was comfy and clean - It was clean and comfortable There was a leak of water in the toilet but it was not a big issue
• Massimo (9/5): -
• Xavier (6/5): - Room not clean . Need to be painted
• Katie (2/5): - I was contacted by the property manager multiple times asking for my arrival time so they could have staff available for check in, but there was no staff present and the doors were locked. We booked a suite with the understanding from their listing that there would be a mini fridge stocked with free beverages, but the fridge was empty and didn’t even work. When I contacted the provided phone number they said Italian law prohibited them from selling any beverages. Why promote the free mini bar with suites if you legally cannot provide the beverages? There were clear markings on the doors to be out of your room by 11 AM for cleaning every day, which is totally reasonable, but we had a teenager in jeans and a tank top knocking on our door at 9:30 AM asking if we’d want it cleaned. Lastly we didn’t even have a shower in our room. We had a hot tub. Not a large bathtub but an actual hot tub. This took about 30-45 minutes to fill and it was never clear which direction the knob needed to be turned for hot water as the consistency of the water temperature changed every day. We will never recommend this “hotel”
• Elaina (8/5): - Reception was very friendly. Good place for a quick stay. Only recommendation/downside is there was no conditioner, no lotion, and no drinking water. The information booklet in the room was outdated so the information was incorrect. Other than that is was good.
• Robert (2/5): - No check in. Wrong address. No hot water first day.Room looked nothing like the one I booked
• Luca (10/5): - Ottima esperienza, tutto perfetto e ben organizzato. Gentilissima la ragazza Chiara super disponibile tramite Whatsapp per ogni esigenza e richiesta!
• Ayisat (10/5): - This apartment was amazing .i got a free upgrade and the host is most welcoming .Would definitely recommend.
• Andrea (9/5): -
• Ismail (10/5): - Merkezi konumda ve fiyat performans açısından mükemmel bir otel. Resepsiyonda görevli Riccardo çok ilgili ve kibar. Geç saatte ulaştık ancak check-in’de hiçbir problem yaşamadık. Genellikle resepsiyonda kimse olmuyor fakat hiçbir sıkıntı da yaşanmıyor çünkü her şey telefonda tüm detayları ile bildiriliyor.
• Adam (8/5): Super lokace, když chcete jen přespat a strávit celý den ve městě. - Perfektní lokalita na objevování Říma, domluva s personálem přes WhatsApp rychlá, pokoj byl čistý, ale chtělo by to trochu více péče..
• Mario (8/5): -
• adil (2/5): - I booked a 2-night stay at a property through a well-known platform, but my experience quickly turned frustrating. Upon arrival, I did not receive the necessary entry instructions, leaving me stranded on the street for over 2 hours. I had to find another place to stay that night. Despite multiple attempts to contact the property, I received no substantial assistance. The host claimed they had sent the entry instructions but could not provide any proof. I then escalated the issue to the platform, sharing all my communications with the property. Unfortunately, my concerns were not addressed effectively, as they mentioned they could not obtain approval from the property management. This experience has made me rethink my choice of booking platform. I strongly encourage others to be cautious when booking properties. Guests should have better protection, and it’s crucial for platforms to ensure accountability in the booking process.
• Musca (10/5): -
• maria Ximena (10/5): Perfect!!!!!! - I must disagree with the negative comments. Absolutely brilliant the place. We were able to leave our luggage several hours before check-in. Chiara greeted us, explained everything, and gave us the keys. The place is quiet, clean, and modern in an old building. Fantastic. The sheets and towels were of excellent quality, and the room was perfectly air-conditioned. The location is prime for walking to the Vatican or Piazza Navona, and there's a bus stop right outside. I hope to return!
• Francesco Paolo (8/5): - St
• Simona (8/5): - La posizione e la vicinanza di un parcheggio a pagamento a meno di 200mt.
• Laura (2/5): - Honestly, it was horrible. We arrived and the air conditioning didn't work, it was dirty, and we didn't stay. I do not recommend staying here.
• Rae (2/5): - DO NOT BOOK!!! This place is a scam. Booked late in the day at 21:00. Turns out AFTER you book that you can’t check in same day. No communication from hotel because it’s not a hotel. It’s listed as a hotel but it’s just someones apartment in a 6 storey building. They took our money anyway and we had to stay at another actual hotel for 3 times the price last minute after driving around Rome in a cab for an hour at the cost of an additional $100. DISGUSTING behaviour!
• Verified traveler (4/5): Decepção - Tivemos uma estadia ruim,o anuncio fala q é hotel mais é um apartamento compartilhado tem 4 quartos, no caso alugamos um dos quartos, fala que tem recepção e que tem alguem la horário comercial, mentira alugamos por 4 dias e nao tinha ninguém nenhum dos dias, o anfitrião so dava assistência atraves de whatsap, o check-in foi atraves de whatsap, chegamos e tocavamos um interfone do apartamento e ninguém atendia sorte q chegou uma moradora do predio q abriu o portao para nos e ligou para o anfitrião, as chaves do quarto estavam no balcao da entrada do apartamento, ele mandou mensagem pelo whatsap avisando, abriu a porta do apartamento remotamente uando abrimos o quarto ele estava sujo sem arrumar , ligavamos e ele dizia que falava português e desligava, so conversava por whatsap, entao pediu que ficassemos na rua por duas horas q iria pedir alguem para limpar pediu desculpas disse q a funcionária esqueceu de limpar, ai ficamos na rua fazendo hora, quando voltamos e fomos tomar banho o aquecedor do chuveiro nao estava funcionando tivemos q esperar arrumar, e nossa reserva era com cafe da manha mais ele disse que nao ia conseguir da o cafe porque tinha perdido o fornecedor e nos reembolsou somente 3 euros por pessoa o q so dava um croissant, so tínhamos assistência por whatsap e ele demorava mais de um dia para responder, a unica coisa boa é a localização
• Mark (6/5): - Was not happy with the room. There was black mold in the shower and on the shower head. Double shower head one was broke and only was at chest night. Other shower head had mold we didn’t want to use it. The light on the mirror was broke. Could barely use the mirror to see. AC barely worked but with it cool at night we left the window open. Prior to the stay tried emailing and calling to get ahold of hotel and couldn’t until we arrived in Italy. The hotel is a flat that was turned into a 4 room hotel. Location was good. But we would not be staying there again.
• GIBERT (8/5): - Un hébergement très satisfaisant dans l’ensemble bien centré par rapport à beaucoup de sites touristiques. Le bémol c’est le problème du petit déjeuner qui n’est pas disponible. Mais dans l’ensemble je re
• Verified traveler (2/5): NOT AS ADVERTISED - DO NOT STAY HERE - DO NOT STAY HERE!!! Said breakfast was included in the rate, but the owner said they do not include breakfast and this shouldn't even be shown on the website. So out of pocket for having to pay for breakfast. Hot-tub was broken. 3 night stay and still this did not get fixed before we left. Still not been refunded for this. Amenities listed on the website are wrong. There is no safe to leave valuables, the minibar is not stocked with some free items. Temperature control is shocking, cannot have air-con in February, instead only heating, the room was like a sauna. Recommendation is, choose somewhere else.
• Teresa (8/5): - The hotel is in a perfect location, walkable to everywhere, good breakfast restaurant right across the street. Room very comfortable but, the pillows were awful. Even though the website stated there is a front desk, there is a desk but NO ONES ever there. You need to contact the owner via Whatsapp if you need anything
• Alexander (4/5): - This should not be listed as a hotel, it’s more of an airbnb. There is no one working there it just 4 rooms on 1 floor of a building, only communication is thru whatsapp so if no int’l service your “check in” will be impossible
• Verified traveler (4/5): Me sentí insegura - Al llegar al hotel no había recepcionista, una persona que nunca conocimos nos envió instrucciones por WhatsApp para poder entrar. Nos dijeron que empujáramos la puerta principal del hotel y que la habitación estaría sin llave. Desafortunadamente cerraron las habitaciones y le dieron instrucciones a un huésped que tomara las llaves de todas las habitaciones para que las abriera. Me sentí bastante insegura, pues solamente una cámara estaba apuntando a las llaves en la recepción. Así mismo, la caja fuerte estaba dañada y no se pudo usar. Reclamamos a la persona que envió las instrucciones pero nos ignoró, incluso al mencionarle al otro día que nos íbamos, nunca nos escribió. Fue bastante impersonal y repito, cualquier persona podía tomar las llaves y abrir nuestra habitación en cualquier momento, pero se excusan que con la cámara vigilan todo. Las instalaciones no son nuevas, no había aire acondicionado, tuvimos que dormir con la ventana abierta. Para finalizar, lo bueno es la zona, pues tiene muchos restaurantes alrededor.
• Timms (8/5): A new area for us to stay in Rome and explore - everywhere walkable, good restaurants and location. - Service was excellent - very accommodating as far as leaving luggage prior to check in and on last day. Staff were very friendly and helpful. Location was ideal. Bonus to have a kettle and small fridge in the room. The walls of the room are thin for even the slightest noise - we are early to bed people but luckily this didn't prove to be an issue.
• Dylan (1/5): Bad -
• Corina (6/5): Pleasant -
• Lasse (4/5): - 🙃
• Colby (10/5): - Overall the property and staff were great no issues or concerns and a great central location!
• Andrew (6/5): - Fantastic location and Riccardo was very helpful with great communication. The property itself was nce. However, the shower didnt particularly work great. And the A/C did t do much against August in Rome. Budget friendly.
• Rachel (8/5): Very good -
• Eva (4/5): - The room was not ready upon arrival so we had to stay one night across the street in a very noisy room. When we got the room on day 2 the bed was broken, and a loose cord were hanging in the bathroom etc. The AC only worked at say 30 percent so it was very worm and very hard to sleep. It could be a nice place but when many things are unattended it doesn’t work so well.
• Denis (10/5): Very decent place for 2 - Very clean, excellent location! Shower needs small fix and then is perfect
• Claire (4/5): - A good central location but no customer service at all. There was no sign to indicate the hotel, it was all very strange. It was as if the owner was trying to hide the business. Our toilet was broken, I WhatsApped the number in reception and didn’t hear anything. Needless to say the toilet was mended without any correspondence. A very weird experience.
• Birgitte (10/5): Great place - Amazing plaze, close to the Peters church and restaurant areas.
• Jacob (6/5): - Overall, our stay here was alright, but some things soured the experience. Cons: The advertised air conditioning was barely functional, it took until the 3rd day for the room to be a somewhat comfortable temperature. The advertised breakfast vouchers were nowhere to be found, and the host was unresponsive when I reached out and asked. The shower head is broken (leaking from the fitting) and covered in what looks like black mold and other nasty stuff. Pros: The location was good, plenty of good restaurants near by, and the host provided a list of recommended attractions and restaurants.
• Dolgion (2/5): - .
• William (6/5): Más o menos - En mi opinión era muy caro por los servicios
• Mira Dilara (6/5): 3 day Roma - Girişte kimse bize yardımcı olmadı 40-45 dakika kapının açılmasını bekledik ve yetkili kişilere ulaşamadık, sonunda mesajdan dönüş yaptıklarında da herhangi bir açıklama yapmadılar. Online check in yapmamamıza rağmen pasaport vs bakmadan direkt masa üzerinde anahtar var alıp odanıza yerleşebilirsiniz dediler , müşteri iletişimi sıfırdı, odada buzdolabı yoktu sular hemen ısındığında soğutucu bulamadık. Resepsiyonda hiçbir zaman kimse yoktu. Bunlar dışında oda temiz duruyordu, konum çok rahattı her yere ulaşabiliyordunuz, güvenilir bir bölgedeydi, uyumadan uyumaya kullanacaklar için idealdi. Odanın temizlenmesini istediğimize dair olan işareti kullanmadığımız halde odamız temizlenmişti, eşyaları dağınık bırakıp gitmiştik, onay ve talep olmadan temizlik yapılması uygunsuzdu. Müşteri ilişkilerini ve personel hizmetlerini geliştirseler çok daha iyi olurdu.
• Astrid (7/5): Good location, - Location good, room clean. Rooms looks quite nice, tea & coffee facilities on hand Bad wifi, safe in room, was not fitted, not connected to power, so useless. Mini fridge not plugged in. No international TV Channels, so not even news channels. Most sockets are lose. Room very warm in summer time, there is no air conditioning, nor a fan. We notified all the defects the first day and receival was confirmed, but no action was taken.
• Katherine (6/5): Ok, but probably the best deal for the location. - Great location. The finishes looked nice and newer, but in reality this functioned more like an older Best Western or Holiday Inn in the US. The shower was tiny. The AC was weak with a fixed thermostat probably around 22C, could barely open the window, so air circulation was poor. There was a faint funky odor throughout the room and even by the front door. The bathroom faucet was poorly positioned and sprayed a bit sideways, so at low power it poured into the sink rim and made a mess. The toilet constantly ran. The lighting was weak, especially in the bathroom.
• Matt (7/5): Good -
• Paulina (2/5): - Tuvimos una experiencia terrible. Compramos tres noches de hospedaje en la suit por la máquina de hidromasajes para mi madre para cuando llegáramos de caminar, no me respondieron nunca mensajes para explicarme como encenderla y manejarla y además, cómo se abría el tapón del agua después de uno ducharse porque el agua quedaba en la tina. Les supliqué por mensajes explicarnos para ducharnos a la llegada de nuestro día para evitar ducharnos con el agua estancada sucia en nuestros pies. Nunca hubo nadie en recepción ni respondieron mensajes y nos tocó bañarnos con el agua que tapaban los pies y sucia. Les supliqué una solución y respondieron después de 3 días y después de haber hecho el check out. Luego estaba la reserva de la última noche en habitación diferente sin maquina y les di la oportunidad diciéndoles que podíamos tener al menos esta vez la misma hab con la maquina y al contrario, nos dieron una chiquita, con la maquina de café mala y por el inconveniente, desayunos de cortesía y lo que hizo fue darnos un sandwich partido a la mitad, un dulce y dos refrescos pequeños (ni €8 euros se gastó). El sire acondicionado nunca sirvió la última noche tampoco. El hombre que nos recibió se disculpó por el inconveniente y solo dijo que estaba enfermo en casa con fiebre y por eso no contestó. Tengo fotos de todo y los mensajes y que les sigo preguntando el contacto del dueño desde la primera estancia y no responden. Pagué la suit y nunca sirvió la maquina. Terrible
• Kyle (4/5): I will only stay in actual hotels in the future and felt lied to by booking.com. Shame on you. - Fabulous location. This is misrepresented as a hotel. There was no one there to check us in upon arrival at 4:00 PM and we waited with our luggage in the hallway an hour before he finally showed up. The room was not cleaned so we had to wait for another couple hours before we finally got checked in. There was mold in the bathroom. The faucet screen was black and disgusting so we only drank bottled water. The shower also had was also extremely dirty and the wand was broken so my wife could barely use the shower.
• B7463FOjanm (4/5): Not what we expected - Such a hard place to find even though instructions were sent to us via WhatsApp! No-one to open door to place but thankfully some guests arrived with keys so we walked in with them! No-one on reception so no idea of room! Finally replied on WhatsApp and then cleaner let us into room. Can’t fault room - clean, bed was comfortable but no fridge!! Apparently it blow up and hadn’t been replaced. Did offer for us to use their fridge but wasn’t sure where that was. Never saw anyone at reception! Rooms are not sound proof so you can hear everything!! Previous reviews mention how helpful staff were but we saw no-one!
• Dylan (10/5): Exceptional - Close to everything, great room Nothing
• Alessia (10/5): Stupendo - Stanza stupenda
• Ivelina (10/5): Definitely recommend. - Everything was perfect. We arrived late, so the keys were already in the room. The room was big and cleaned everyday. Location of the property is walking distance from centre, so this was great convenience! There was a slight smell from the drain in the bathroom, but there was a window so we ventilated everyday.
• Lisette (6/5): Great location. Ok value. Comfortable enough for short stay. - Location, comfortable, refrigerator. Shower wasn’t working completely. No amenities.
• Bonita (9/5): Comfortable, pleasant and clean - Great location No reception but pleased with quick response with WhatsApp
• Alexander (7/5): Good - Staff were super friendly Location Amazing value for money Walls very thin - could hear everything in next room and people opening and closing doors Shower didn't drain that well
• Ria (10/5): Wonderful - It was very clean. Lovely decor. Fresh towels provided everyday, along with coffee pods, more toilet paper, and the bed was made. This property is walking distance to everywhere. Will definitely come stay here again.
• Shauna (8/5): Great location, perfect for a weekend stay - Rooms where clean and great location. Ideal can check in remotely and suited us as we had a late arrival. Nothing,
• Paul (5/5): Spacious room and useful location. Staff helpful when present and daily cleaning. Overpriced for the level of furnishing - It was large The quality of the furniture, dressing and furnishings was similar to university student accommodation. Adequate, but not more. It was also sparsely furnished - minimal chair, no table to sit at and little things didn’t exist like hooks for coats- would have been pretty useful in a wet Roman October. There was plenty of space and a good sized entrance area for this sort of thing. It could so easily have been so much better. It was very expensive for what it was
• Farrell (8/5): Very good -
• Anna (6/5): Pleasant - Location is perfect, 10 min by walk to the touristic centre, 25-30 min by walk to the Colloseo. Gianluca was kind and always in touch via Whatsapp in case is something needed. Rooms don't have any noise suppression. I were waking up during the night every time our neighobs decided to watch the TV or talk to each other. The reception was almost always empty. There wasn't a proper cleaning, the staff just changed the towels and was making a bed, that is it, all the dust and hair we had on the floor before the cleaning kept lying on the floor even after. a small fridge was implemented into the cupboard wrongly, so you need to think how to open it.
• Katerina (10/5): Exceptional -
• David (9/5): Exceptional - The room was amazing and in a great location. The host was great in providing local knowledge and recommendations. Initially finding the place is quite difficult, especially as there is another place across the road with a similar name.
• Lina (5/5): The best part of my stay was the helpful staff who welcomed me to the room. - I did not receive breakfast. However, did appreciate a coffee maker in the room. I did not like the bathroom sink at all. The faucet was hard to control – either a trickle of water came out or if turned up it spurted as the water pressure increased. Water splashed all over as a result. Also, while someone came to make the beds and empty the trash on a daily basis, neither sugar, coffee, nor toilet paper was replenished.
• Maiorano (7/5): Good but not air conditioning - Good guy No air conditioning, no 24/7 reception
• Waleska (8/5): Nice hotel! Excellent service. - Nice boutique hotel!
• Annette (8/5): No communication no front desk service . Frustrating . - Comfortable bed, clean place . Location was great . No front desk service , got inside because of other guests walking out otherwise no service would have been left outside , had no internet connection so was difficult to communicate - very frustrating , had help from another hotel upstairs , only amenities was shampoo , no water on arrival, fridge not working . . Struggled to get inside the place no communication waited1/2 hr or more to finally get in The care taker downstairs didn’t give a damn about helping us . Made me feel embarrassed to be Italian .
• Brittany (1/5): Pick somewhere else!!! - It was very centrally located. There are random, dusty, life size superhero statues around every corner & there was black mold coming from the a/c vent in our room.
• Michael (9/5): Loved the place; would stay here again. But Booking's desciption is misleading. - Room was clean and spacious and had airconditioning, windows, and a fan. Staff is nice and the facility is also very quiet. The shower itself was amazingwith three different spray configurations, even though it leaked and lacked a shelf. The shower leaked water onto the bathroom floor and the shower needed a shelf to out shampoo, conditioner, and shaver. Also, Booking.com's description of the facility is misleading; only one room has a jacuzzi, but Booking says the facility has a jacuzzi. Also, breakfastis not necessarily includedwith every room although Booking's description says it is.
• Melissa (10/5): Exceptional -
• Lyn (7/5): Good -
• Milan (10/5): We had a wonderful stay at this lovely hotel! - We were greeted by Riccardo who is exceptionally friendly and professional, and had a superb service! The hotel is fabulous and a gem in the Center of Rome. Thank you for having us. 10/10 would come back here again!
• Music (9/5): Superb -
• Emma (9/5): Very comfortable and welcoming. - Excellent location, room was very clean and comfortable. Came with a wide selection of streaming services and a fan as the air conditioning may not have been enough. Staff were extremely polite and helpful The bathroom wasn’t the cleanest and a smell of drains constantly which i think was out of their control. The hotel itself was hard to find as surrounding places kept sending us to everywhere but this place. This hotel is on the first floor through the blue doors at number 27
• Stian (8/5): - Fint rom, men litt slitt bad og ingen air condition (hadde riktig nok satt inn en vifte, men ble varmt om sommeren likevel). Ellers var det litt vanskelig å finne ut hvor det var. Men tommel opp for fleksible inn- og utsjekksmuligheter.
• Khizraa (5/5): Stay for the location only! - Just the location! It was dirty! The floor under the bed had weeks of accumulated dust if not months! The shower area is really cramped and needs repairing and fixing. The glass was broken and made it impossible to shower without making the entire bathroom wet! It was fixed after two days. The small shower hook was broken so it couldn’t be used. The bed sheets and pillow had stains which we got removed. I was told that they will find a way to compensate but nothing happened after that. There is no electric kettle in the room. It’s such a basic requirement. The WC is ancient and the seat cover moves. It was extremely uncomfortable honestly. They don’t have an iron board and you have to ask for the iron. I really won’t stay there again. But if you are spending the entire day out and really want a place it makes sense as the location is unbeatable
• Simona (7/5): Good -
• Louise (8/5): Very good - Great location close to many important sights throughout the city. Very walkable. Highly recommend the pizza place just across the street, it was the best we had in all of Italy! Overall a fine stay in a very expensive city. The AC was not as strong as we needed, but it was a very HOT few days in Rome. The room was a little small for anything but a couple of nights. The shower was small.
• Samer (8/5): Very good -
• Mahmoud (7/5): Good -
• Simona (8/5): It’s an ok place the location is very good - It’s good if your spending the time out and coming back only for sleep. The room is not very clean. The host is nice. Location is good. Cleanliness and no safe-box in the room.
• Michael (9/5): Superb -
• Carol (10/5): First time in Rome - I was delayed a day getting in due to flight delays and they were very accommodating. Check in was easy. They texted the information. Room was very nice, clean and comfortable. Very well located near everything, which was perfect! Wish the air conditioning was a bit stronger. Check out was easy, they texted information. You’re pretty much on your own, which was fine for me, but if you’re looking to have someone help you with suggestions then no. I thought the pizza restaurant directly across the street delicious.
• monicagT292FM (10/5): Lovely stay and great memories! - If you are planning a trip to Rome and are looking for a charming and welcoming place to stay, look no further than Relais Colonna. This lovely hotel is run by the ultimate host, Gianluca, who truly goes above and beyond to make his guests feel at home. From the moment we arrived, we were greeted with warmth and hospitality. Gianluca took the time to sit down with us and provide us with great recommendations for things to see. He was incredibly attentive throughout our stay, always checking in to make sure we had everything we needed. The rooms at Relais Colonna are tastefully decorated and very comfortable, with all the amenities you could want for a pleasant stay. But perhaps the best thing about Relais Colonna is its location. It is ideally situated in the heart of Rome, with easy access to all ofthe city's major attractions. The Relais Colonna is a lovely place to stay that is highly recommended for travelers who want to explore Rome's historic center and enjoy all the city has to offer. The owner, Gianluca, is a superstar who goes out of his way to make sure his guests are well taken care of. We will definetely come back!
• Lucy (10/5): Exceptional -
• Justin (10/5): Exceptional -
• Happycamper999g (10/5): Perfect location, spotlessly clean - Just back from a 3 night stay in Rome. We arrived at 11am on Saturday. It was a little difficult to find, however, once we got inside, we were perfectly happy. The room was spotlessly clean and fresh. Breakfast was a voucher for coffee and croissants across the road in the French Bistro. This was great. The location of the hotel is perfect for sightseeing. It really is central. On foot we were able to get ourselves to the Colosseum, the Vatican, Trevi Fountain, and much much more. When you are worn out, the spa bath was a real treat, bed was comfortable and even with the window open, we had a quiet peaceful nights sleep. Communication with the hotel was quick and any questions answered swiftly. I would highly recommend staying here for any Rome visit.
• Lynne (8/5): Lovely location and great bedroom - The location was great. The bedroom was large and comfortable The shower was cramped and very difficult to control the temperature.
• Josh (2/5): - No hot water. No attendant to assist. Bad lighting for makeup. Offered a shuttle service from airport but never showed. Did I mention NO HOT WATER for 2 days.
• Katherine (4/5): - Honestly very disappointed in the stay. Check in was a nightmare. There is a hotel with the same name across the street. We went there then they sent us to the right place where it took forever to get buzzed in and then we had to figure out which floor the hotel was on. The floor hallway had no power at check in. We got buzzed in and we’re told just to leave our bags at the front desk and the security camera would “watch them”. The Wi-Fi would cut out so much I couldn’t use my laptop. We stayed in the “jacuzzi room” thinking it was an extra. It was a tub instead of the shower. For what we got 295 euro a night is absolute robbery. If you’re used to any type of American hotels go elsewhere. Also at check out no one was available so we had to pay via PayPal. Very sketchy.
• Sarina (10/5): Sehr schönes B&B - Sehr schönes Zimmer, vorm Haus steht ein Portier und wenn er nicht da ist ist die große schwere Tür zu und kann nur mit Schlüssel geöffnet werden was doch mitten in Rom viel Sicherheit bietet. Auch der Whirlpool ist sehr schön und man kann sich vom stressigen Tag erholen. Man geht vor die Tür und steht schon mitten in Rom. Gianluca ist ein sehr netter Vermieter. Gern mal wieder.
• John (8/5): Very good -
• Susanna (9/5): Superb -
• Verified traveler (8/5): Convenient check-in - It was in a very convenient location and the check-in process was very easy. We stayed for a night and the host recommended us a great trattoria for dinner. The faucet was a little drippy at night but we were so tired we were able to sleep though it.
• George (10/5): - Relais Colonna was a conveniently located and lovely, unique stay in Rome! It was within walking distance to all of the main attractions in Rome (30min to Colosseum, 20 min to Vatican, 15 min to Trevi Fountain, Spanish Steps, and Pantheon). There were also lots of restaurant options right on the same street, and plenty others within 10 mins. I had read some bad reviews on the check in process and staff. They do email you an online check in form to fill out, which makes the process quicker! Also, we had texted Gianluca on WhatsApp when we planned to arrive. He was outside waiting for us, helped us bring our bags up and was very friendly and helpful! They are not a typical hotel, so if you just anticipate this and stay in touch via WhatsApp, you'll be fine! Gianluca gaves us lots of good tips, restaurant recommendations and a helpful map and directions of how to reach various locations. The room was a little small, but the bed was comfortable! We booked the room with the Spa tub option, which was nice to have after long days of walking through Rome!
• Emilia (9/5): Superb -
• Marc (10/5): Exceptional - Very clean very good room service 10 minute walk from the center Lots of good places to eat around the hotel
• Daniel (10/5): Exceptional -

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