Holiday Inn Chicago - Schaumburg by IHG
Location: 1998 North Roselle Road, Schaumburg, Illinois, 60195, Schaumburg, US
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Recreational Opportunities:
Enjoy the health club, indoor pool, and spa tub at the hotel.
Dining Options:
Dine at the hotel's restaurant or enjoy room service and the bar/lounge.
Business and Event Facilities:
Utilize the complimentary wired internet access, business center, and conference space.
Book your stay at Holiday Inn Chicago - Schaumburg, an IHG Hotel for a perfect blend of leisure and business amenities.
Important Information
- Children stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 11:00 AM
Instructions: Front desk staff will greet guests on arrival at the property. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Amenities & Facilities
- Boat tours nearby
- Fitness facilities
- Health or beauty spa nearby
- Health club
- Free WiFi
- Swimming pool
- 24-hour front desk
- Designated smoking area
- Wheelchair accessible
- Elevator
- Fitness facilities
- ATM/banking
- Conference space
- Bicycle rentals nearby
- Hiking/biking trails nearby
- Breakfast available (surcharge)
- Television in common areas
- Health club
- Safe-deposit box at front desk
- Multilingual staff
- Internet access in public areas - high speed
- Free wired internet
- Wheelchair accessible parking
- Assistive listening devices available
- Braille or raised signage
- 24-hour business center
- Snack bar/deli
- Access to nearby indoor pool
- Free self parking
- Computer station
- Free long-term parking
- Boat tours nearby
- Shared microwave
- Banquet hall
- Casino nearby
- Health or beauty spa nearby
- Swimming nearby
- Coin laundry on site
- Wheelchair-accessible public washroom
- Wheelchair-accessible van parking
- Wheelchair-accessible pool
- Wheelchair-accessible fitness center
- Wheelchair-accessible on-site restaurant
- Handrails in stairways
- Bicycle parking available
- Well-lit path to entrance
- Stair-free path to entrance
- Pool hoist on site
- Pool access ramp on site
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Suite, 1 King Bed with Sofa bed
1 King Bed and 1 Double Sofa Bed
325 sq feet
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 43-inch flat-screen TV
Food & Drink - Mini-fridge, coffee/tea maker, room service (limited hours), and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Free local calls, double sofa bed, and safe; cribs (free) available on request
Comfort - Climate-controlled heating and air conditioning, fresh towels every 2 days, fresh bed sheets every 2 days
Accessibility - Closed-captioned TV
Need to Know - Weekly housekeeping
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Toilet paper
- Sofa bed
- Bottle of water
- Shampoo
- Room service (limited hours)
- Free Local calls
- Separate sitting area
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Weekly housekeeping provided
- Room and bed type depend on availability check-in
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Closed captioned TV
- Desk chair
-
Standard Room, 2 Queen Beds
2 Queen Beds
275 sq feet
Internet - Free WiFi
Entertainment - 43-inch flat-screen TV
Food & Drink - Mini-fridge, coffee/tea maker, room service (limited hours), and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Climate-controlled heating and air conditioning, fresh towels every 2 days, fresh bed sheets every 2 days
Accessibility - Closed-captioned TV
Need to Know - Weekly housekeeping
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Free Local calls
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Weekly housekeeping provided
- Room and bed type depend on availability check-in
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Closed captioned TV
- Desk chair
-
Suite, 1 King Bed
1 King Bed
Soundproofed room
Internet - Free WiFi
Entertainment - 43-inch flat-screen TV
Food & Drink - Mini-fridge, coffee/tea maker, room service (limited hours), and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Climate-controlled heating and air conditioning, fresh towels every 2 days, fresh bed sheets every 2 days
Accessibility - Closed-captioned TV
Need to Know - Weekly housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Free Local calls
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Weekly housekeeping provided
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Closed captioned TV
- Desk chair
-
Premium Room, 2 Queen Beds
2 Queen Beds
275 sq feet
Internet - Free WiFi
Entertainment - 43-inch flat-screen TV
Food & Drink - Mini-fridge, coffee/tea maker, room service (limited hours), and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Climate-controlled heating and air conditioning, fresh towels every 2 days, fresh bed sheets every 2 days
Accessibility - Closed-captioned TV
Need to Know - Weekly housekeeping
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Free Local calls
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Weekly housekeeping provided
- Room and bed type depend on availability check-in
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Closed captioned TV
- Desk chair
-
Standard Room, 1 King Bed
1 King Bed
275 sq feet
Internet - Free WiFi
Entertainment - 43-inch flat-screen TV
Food & Drink - Mini-fridge, coffee/tea maker, room service (limited hours), and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Climate-controlled heating and air conditioning, fresh towels every 2 days, fresh bed sheets every 2 days
Accessibility - Closed-captioned TV
Need to Know - Weekly housekeeping
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Free Local calls
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Weekly housekeeping provided
- Room and bed type depend on availability check-in
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Closed captioned TV
- Desk chair
-
Premium Room, 1 King Bed
1 King Bed
275 sq feet
Internet - Free WiFi
Entertainment - 43-inch flat-screen TV
Food & Drink - Mini-fridge, coffee/tea maker, room service (limited hours), and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Climate-controlled heating and air conditioning, fresh towels every 2 days, fresh bed sheets every 2 days
Accessibility - Closed-captioned TV
Need to Know - Weekly housekeeping
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Free Local calls
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Weekly housekeeping provided
- Room and bed type depend on availability check-in
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Closed captioned TV
- Desk chair
-
Suite, 1 Bedroom
1 King Bed
325 sq feet
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 43-inch flat-screen TV
Food & Drink - Mini-fridge, coffee/tea maker, room service (limited hours), and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Climate-controlled heating and air conditioning, fresh towels every 2 days, fresh bed sheets every 2 days
Accessibility - Closed-captioned TV
Need to Know - Weekly housekeeping
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Free Local calls
- Separate sitting area
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Weekly housekeeping provided
- Room and bed type depend on availability check-in
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Closed captioned TV
- Desk chair
-
Standard Room, 2 Queen Beds, Accessible Bathtub (Communication, Accessible Tub)
2 Queen Beds
275 sq feet
Internet - Free WiFi
Entertainment - 43-inch flat-screen TV
Food & Drink - Mini-fridge, coffee/tea maker, room service (limited hours), and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Climate-controlled heating and air conditioning, fresh towels every 2 days, fresh bed sheets every 2 days
Accessibility - Toilet grab bar height (inches): 30
Need to Know - Weekly housekeeping
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Wheelchair accessible
- Free Local calls
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Weekly housekeeping provided
- Room and bed type depend on availability check-in
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Closed captioned TV
- Wheelchair-accessible bathroom vanity
- Bathtub grab bar
- Accessible bathtub
- Doorbell/telephone notification
- Desk chair
-
Premium Room, 1 King Bed, Transfer Shower (Mobility, Transfer Shower)
1 King Bed
325 sq feet
Internet - Free WiFi
Entertainment - 43-inch flat-screen TV
Food & Drink - Mini-fridge, coffee/tea maker, room service (limited hours), and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Climate-controlled heating and air conditioning, fresh towels every 2 days, fresh bed sheets every 2 days
Accessibility - Toilet grab bar height (inches): 30
Need to Know - Weekly housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Toilet paper
- Bottle of water
- Shampoo
- Transfer shower
- Room service (limited hours)
- Wheelchair accessible
- Free Local calls
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Weekly housekeeping provided
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Closed captioned TV
- Wheelchair-accessible bathroom vanity
- Bathtub grab bar
- Accessible bathtub
- Doorbell/telephone notification
- Desk chair
-
Standard Room, 1 King Bed, Transfer Shower (Communication, Transfer Shower)
1 King Bed
275 sq feet
Internet - Free WiFi
Entertainment - 43-inch flat-screen TV
Food & Drink - Mini-fridge, coffee/tea maker, room service (limited hours), and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Climate-controlled heating and air conditioning, fresh towels every 2 days, fresh bed sheets every 2 days
Accessibility - Toilet grab bar height (inches): 30
Need to Know - Weekly housekeeping
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Toilet paper
- Bottle of water
- Shampoo
- Transfer shower
- Room service (limited hours)
- Free Local calls
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Weekly housekeeping provided
- Room and bed type depend on availability check-in
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Closed captioned TV
- Wheelchair-accessible bathroom vanity
- Bathtub grab bar
- Accessible bathtub
- Doorbell/telephone notification
- Desk chair
-
Standard Room
1 Twin Bed
275 sq feet
Internet - Free WiFi
Entertainment - 43-inch flat-screen TV
Food & Drink - Mini-fridge, coffee/tea maker, room service (limited hours), and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Climate-controlled heating and air conditioning, fresh towels every 2 days, fresh bed sheets every 2 days
Accessibility - Closed-captioned TV
Need to Know - Weekly housekeeping
Smoking And Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Free Local calls
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Weekly housekeeping provided
- Room and bed type depend on availability check-in
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Soap
- Laptop-friendly workspace
- Closed captioned TV
- Desk chair
Guest Reviews
- William (6/5): - The property was clean for the most part. The property could use some updates. The a/c was not functioning properly but worked. The desk clerk at checkout was not very pleasant. I usually get a itemized bill receipt but I didn't. The elevators were extremely slow. The beds and bedding were comfy. The carpets had stains and hair was still in the shower from previous customers. It wasn't the IHG level that I am accustomed to.
- Mykia (4/5): - I wasn’t able to check into my room until after 5pm when check-in is at 3pm. I was told housekeeping was in there. Only to get in the room and there was a broken window. The bar was closed and so was the pool. My over experience wasn’t a good one.
- Ebonye (6/5): - I can tell the bed Linens were not changed there were hairs and crumbs and things of that nature on the beds. The shower water went completely cold, ice cold, and I told the front desk. All they said was sorry about that and did nothing to resolve the issue.
- Anusha (4/5): - Maintenance service could be better, we didn’t get room service for 3 days long stay
- Tonya (10/5): - We only stayed for one night, but the room was perfect. Everything was clean and we had no problem checking in or out. Very convenient to all of the activities we were doing.
- Cameron (6/5): - Abysmal WiFi.
- Dhairya (2/5): - Parking was safe but not worth spending this amount of money for this type of room ! It didnt had a hairdryer also
- Veronica (10/5): - It was awesome. Clean, modern, friendly staff. Would definitely go back. :)
- Rachel (10/5): - Our server Valerie was absolutely amazing and friendly. She was attentive and we enjoyed chatting with her. ❤️
- Deborah (6/5): - Room was only cleaned once including emptying garbage which I left by the door to be emptied. Even a budget hotel empties the garbage and checks the room daily. Not impressed.
- Sonia (10/5): - Clean room
- mike (2/5): - They canceled my reservation
- Ginette (10/5): - The staff was very helpful , informative and ready to give you great service with a smile
- Linda (10/5): - I had a wonderful stay with my sister and besties this past weekend. Hotel is very clean with ample parking and accessible to major highways. I couldn’t have asked for a better location for my short stay. Thank you for making my stay so comfortable and peaceful! Until next business/pleasure trip so long Chicago!
- Mattie (10/5): - Pool is closed for maintenance and repairs which wasn’t stated at time of booking. The room is very clean and comfortable!
- Donna (10/5): - I am thrilled they let me check in early. I came for my DNP graduation wirh my son. I am disappointed there were only two towels in the room, one regular coffee pod. I could have gone downstairs and asked for more but I chose not to. I booked a hotel with a po but it was closed and if you book a roo. Wirh more than one person for more than one day, why do you need to adk for badic essential item. The units air conditioner was loud, the room with a view and sound of a busy highway.
- Daniel (10/5): - Great
- Taylor (10/5): - We love to stay here when we go to medieval times. Three min drive from there. Always friendly safe area. Close to mall and restaurants
- Olakunle (10/5): - Highly recommended
- Verified traveler (10/5): - Nice hotel. Clean.
- Tracy (10/5): Pleasant stay - Hotel and rooms very clean. Guest Services staff very friendly. Recommend this hotel to anyone looking to stay in area.
- Enrique (10/5): - Great stay for weekend getaway to the area.
- Jesse (8/5): - My day was very pleasant. The staff and service was excellent although the pool was not working that was minor. Overall, my stay was great.
- Esther (2/5): - There was no soap for the bathroom sink or the bathtub. There was no shampoo for the tub. You took away the bars of soap, so the maids do not know when the container is empty so they left them empty. There was no dispenser for the toilet paper. You had to find a couple of half empty rolls on the shelf. A dispenser would have been nice.
- Matthew (10/5): - Great stay at this best western
- Kenneth (4/5): Kens review - Site on Hotels.com said pool wasnt open. I called months ahead and was assurd it would be open. Called week before and manager said it would be open. It wasnt open
- Carlos (10/5): - .
- Larry (10/5): - We found the hotel to be clean and quiet and the room was very nice. The staff was attentive and friendly. We will definitely there again next time we are in Chicago.
- Craig (10/5): - Cleanliness
- Larry (10/5): - Great Place
- Raymond (10/5): - Clean and comfortable. Easy check in.
- Gabino (8/5): - Good location
- Rebecca (10/5): Great experience for a quick stay. - Quick overnight stay close to O’Hare for an early morning international flight. The staff at check-in was very friendly and helpful.
- Nikki (2/5): - During stay we did not have water for 12 hours straight. They shut off the water. We could not use showers or bathroom. They refused to give a discount. Don’t stay here
- Wanda (2/5): - They canceled our reservation. We had nowhere to go.
- Ron (8/5): - I found it to be a perfectly nice hotel. The checkin staff was personable and efficient. The room was clean. The bed, etc. were all good. I was there for 3 nights. They said they would only service the room on request. On the morning of day 2, I ask for fresh towels and an additional bar of soap as the soap was the size of a half dollar. The room was not serviced. I made do. I asked again on the morning of day 3 that the room be serviced. Both the morning manager and the general manager assured me it would be a priority and that it would be serviced. IT WAS NOT. That evening I had to go to the front desk for additional towels, soap and shampoo. They had no shampoo (only conditioner). That's simply not satsifactory. There are simply too many other options in the area.
- Alyssa (6/5): - It was what you’d expect for that price and type of hotel
- Kenneth (4/5): - Bathroom lacked amenities for two people!
- Mohammed (10/5): - I loved the rooms.
- Adam Paul (10/5): - Good staff and service. No body soap in the showers was only negative.
- Torrell (10/5): - Was nice and updated and was clean and smelt very fresh
- Yunior (10/5): - Great service
- mohammed (10/5): - Excellent
- Arjun (2/5): The most terrible stay possible. Avoid if you can - From the beginning the stay was very unwelcoming. We had to ask to get fresh towels about three times the next day to then have to pick it up from the lobby. The staff was complaining to us that they are fully booked so cannot provide service. Ice machine was broken on our floor. Manager was never available and also the staff attitude was like they did not care. It was so terrible that we checked out early after 2 nights rather than stay the full 7 nights and moved to a different hotel - Hyatt in Chicago. I am so scarred by my experience that even during rest of my trip i am avoiding any IHG property as i do not want to live through the nightmare. Housekeeping staff picked up the tip we left them, but did not bother to leave paper cups and fresh towels.
- Gloria (8/5): - The staff was excellent. The building was starting to show its age but was clean and well maintained. The room was clean and provided the necessary amenities. I would definitely stay again when in the area.
- Matthew (10/5): - Great stay!
- Vidal (8/5): - Absolutely loved my suite from the bed to the living room area
- Francisco (10/5): Good time - Attentive staff, nice facilites, good time spent there.
- Alan (10/5): - Good soap👍
- Theresa (10/5): - Great location! Customer service was amazing! Restaurant and bar were nice. Great bartenders! Everything was perfect!
- Amy (10/5): Great Hotel!! - Great hotel and great staff!!
- Ghulam (6/5): - Convenient location
- KELLY (4/5): - Pool broke… dirty musty YUCK My son and I stayed five nights too many I would never return to this property
- Kody (10/5): - The bartender was fantastic! Older gentlemen that gave us absolutely outstanding recommendation for Greek food. Super friendly. The whole staff was great! Room had a cracked toilet thankfully not leaking, and a light inoperable. But overall clean and roomy!
- Nykki (6/5): - We had a problem with the room door and it was replaced with another one. Sunday we were awakened by a fire alarm and it kept going off
- Scott (8/5): - The staff is very friendly and I like the rooms and the bed. The only reason I didn’t give a 5 was because I had no soaps or shampoo in my room. I didn’t realize it until early morning when I was getting ready to get into the shower. I will still stay at this location again and would still recommend to others.
- Lisa (6/5): - The place was adequate for the important things but lots of minor problems… coffee not stocked in room, only one cup, room not serviced while we were there
- Robert (8/5): - Stay was more quiet than expected a good plus, and room was clean an cofortable
- Steve (10/5): - Great hotel
- Christine (10/5): - Angela at the front desk was super friendly and very welcoming! The hotel was very clean.
- Jasmine (10/5): - Very nice property. Quiet and peaceful. Staff was amazing overall.
- shaista (8/5): - Nice place for a short stay
- Shelly (2/5): - .
- Sam (10/5): - Excellent bed and very helpful staff. Not a fan of the half-door for the shower, but I did like the rainfall showerhead
- Yoshihiro (10/5): - Very friendly staff and quick check-in process.
- BLEDAR (10/5): - Alll the best
- Ellen (2/5): - The toilet made an awful high pitch squeal all night long. The thermostat didn't let me change the temperature - the AC / fan never came on and the room was uncomfortably hot all night. The shower only had half a door and the shower head was awful. You could hear the people walking around upstairs all night, keeping us awake. Never want to stay at this hotel again.
- Thomasina (8/5): - The gentleman who drove the shuttle was exceptional!!!!(Antonio) The 2 servers at the Happy Hour were very personable and pleasant. Thank them for their suggestions burger and Alfredo! The lady working the desk on Saturday morning not so friendly (need some customer service tips). Overall the stay was great!! We would stay again!!! Thank you from North Carolina!!!!
- Monic (10/5): - everthing was good but the pool was close both days and my kids like yo swim
- •Hazel (6/5): - Drinking water is not complimenatary.
- Verified traveler (8/5): Great staff, nice area. Accessible and amenable! - Thee manager Antonio is a great guy! Kind, great with communication, helpful, and cool. The hotel was also quiet. The pool was down, unfortunately, but the rest of the hotel was clean and functional. Buying the breakfast for an additional fee is worth it if you like simple fixings– sausage, potatoes, eggs, breads (muffins, scones, pancakes, biscuits), and fruit. Bar has a decent stock of drinks (beers, wines, spirits) The area around the hotel is very quiet; easy access to freeway but next to a nice suburban residential neighborhood. Within 5 minutes of shopping– health (Vitamin Shoppe, Planet Fitness), various restaurants (national chains, local eats, various cultures), and specialty stores (sports, hookah, beauty, etc.). 10-12 minutes away from Burlington, Ross, a nice mall (Simon property) with A LOT of stores. Convenient, but with location with high accessibility, variety of amenities. Will stay again for a lot of reasons!
- Nichole E (10/5): Would definitely stay again. - Would definitely stay again. Easy to find. Very clean, spacious, comfy beds.
- Lee (6/5): - The property was nice and the staff was great. Only problem was room was a little dusty
- Heramb (10/5): - Comfortable and great rooms
- Keyla (8/5): - Biggest issue pool is not available bed was not great and lobby doors dont open automatically! Everything else was great had parking feels safe and quiet easy in easy out
- Rich (10/5): - The hotel was a great value for a business trip to Schaumberg. The hotel restaurant / bar was nice to have a place to relax. The staff was very friendly.
- Alonzo (8/5): - J
- Giana (2/5): - I need a refund
- Brandon (10/5): - Fantastic so far looking forward to tomorrow
- Verified traveler (2/5): - Pool was out of order and we weren’t even notified about it. The whole point of staying there was because of the pool. Then breakfast was only for two people when my sister and I were traveling with our kids, that’s a little ridiculous especially when we’re paying for it.
- Kayla (8/5): Is the AC working? - We planned a quick little mom's day away and booked with the Holiday Inn Chicago. We had an issue with our actual room's temperature. We had turned on the AC to cool the room down some and it ended up getting up to 80 degrees in our room. Then we flipped it over to heat and then that's when the cooler air would blow. It was strange but that was the only issue we really ran into.
- Lilian (8/5): - Convenient location, close to the highway and plenty stores to eat and shop around. Friendly staff.
- Ruby (8/5): - Most of the staff was kind. Manager was friendly. Pool area has a strange smell. Construction was being done in area. Lots of potholes in road
- jamar (8/5): - Really nice place just suck we weren’t able to use the pool
- Bel (2/5): Terrible - Noisy place.
- Rayne (6/5): - Great location and clean enough for one or two nights. There was cracking of wall around the window and there was mold in bottom corners of shower. Overall okay, but can tell a quick remodel was done without a care of quality. The toilet paper holder was loose and did not hold the toilet paper. There was no fridge in the room, even though i chose a room that did. I was never told by staff what time checkout was, it was posted as 12:00PM on the back of the room door. However on my day of checkout someone knocked on my door at 10:45AM, I was in the showering so I did not respond. The person used their keycard and opened the door, it did not open all the way since I had the secondary lock in place. When i was able to get to the door there was no one there. I did have my do not disturb sign in place. Not a big deal just odd and irritating.
- Amy (2/5): - Checked into the hotel and our room had no towels. They told us that housekeeping went home and they cooks t help us with getting any towels. I could keep going on and on but I’ll never stay at a Holiday Inn again. With so many options in Schaumburg, book something else.
- Summer (6/5): - Stains on carpet and elevator sketchy
- Danielle (10/5): Easy for a Night at Medieval Times - The folks at the desk were all so nice courteous! Caesar at the front desk was so sweet to my kiddos. We would definitely come back.
- Christine (4/5): - My room wasn't ready when we arrived at 3:00pm to check in. We waiting until 3:45pm to get a room. The room wasn't not very clean. We found wrappers, hair ties and the bath tub was dirty. There wasn't any linens for the pull-out couch. There wasn't any cups and only 1 coffee. The pool was cloudy/disgusting and there were not any towels. I will not return to this hotel.
- Verified traveler (4/5): Not my favorite stay - The night front desk guy was very rude. We came down because the room above us was very loud at midnight and he said oh well. Earlier in the evening we asked for additional bath towels as there was 2 in our room and 3 people staying and he told me no- because housekeeping had already left. Our room was dirty. Price tags on the floor, coins all over the floor, toothpaste all over the mirror, and the shower had soap scum and mildew all over the tiles. We have stayed here before and it was not this bad- not sure what happened, not I know I won't be back.
- Richard (8/5): - Great staff
- Michael (10/5): - Staff was very friendly and accommodating
- Charlotte (10/5): - Besides thr pool being down. Evrrything was great. Thank you
- Martha (8/5): - Hot tub did not work
- Kelly (4/5): Needs makeover - Hotel is old and in need of refurb. Pool was broken. Restaurant super slow. Rooms have weird smell. If it wasn’t for the staff at front desk (Josh), I think I would have left. He was incredible a helping us when problems rose.
- Brett (2/5): - Not clean at all
- Terry (10/5): - Great customer service and very clean. Restaurant was a great plus.
- mark (10/5): - Quiet!
- Sharon (2/5): Horrible experience - Worker at the front was very unprofessional, also during check in she had advised me to let her know if the room was dirty which was also very concerning for me and my family then when we got to the room the bath tub smelled like urine and there who no shower towels so I had to go down and get them which bring me to another point there was not a working phone to call downstairs I thought that was odd my friends stayed at the holiday in also across the hall and also no working phones ! The stool for sitting looked so filthy that we had to cover it with a towel worst experience!
Photos
