Riad Palais des Princesses

Location: 37,39 et 41 Rue Derb Jamaa, Rue Riad Zitoun El Kdim, Marrakech, Médina, 40000, Marrakech, MA

Star Rating: 5 Stars

Property Type: Riads

About this Property

Important Information

Policies

Check-in: 02:00 PM - Anytime

Check-out: 11:00 AM

Instructions: This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

• Full-service spa
• Fireplace in lobby
• Free WiFi
• 24-hour front desk
• Terrace
• Garden
• Luggage storage
• Express check-in/check-out
• Concierge service
• Free airport transportation
• Fireplace in lobby
• Breakfast available (surcharge)
• Television in common areas
• Library
• Safe-deposit box at front desk
• Full-service spa
• Smoke-free property
• Express check-in
• Tours/ticket assistance
• Turkish bath/Hammam
• Airport transportation - pickup (surcharge)
• Train station pickup (surcharge)
• Pool sun loungers

Rooms Available

• Single Room

  1 Double Bed

  161-sq-foot room with courtyard views

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with satellite channels

  Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and room service

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, bathrobes, and free toiletries

  Practical - Safe

  Comfort - Air conditioning and daily housekeeping

  Need to Know - No cribs (infant beds) available

  Non-Smoking

  Max Occupancy: 1 (1 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Private bathroom
  • Satellite channels
  • Electric kettle
  • Daily housekeeping
  • Room service
  • Free WiFi
  • No cribs (infant beds)
  • Bedsheets provided

• Classic Suite

  1 Double Bed

  269-sq-foot room with courtyard views

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with satellite channels

  Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and room service

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, bathrobes, and free toiletries

  Practical - Safe; cribs (free) available on request

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Private bathroom
  • Satellite channels
  • Electric kettle
  • Daily housekeeping
  • Room service
  • Free WiFi
  • Free cribs/infant beds
  • Bedsheets provided

• Deluxe Double Room

  1 Double Bed

  258-sq-foot room with courtyard views

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with satellite channels

  Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and room service

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, bathrobes, and free toiletries

  Practical - Safe; cribs (free) available on request

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Private bathroom
  • Satellite channels
  • Electric kettle
  • Daily housekeeping
  • Room service
  • Free WiFi
  • Free cribs/infant beds
  • Bedsheets provided

• Standard Double Room

  1 Double Bed

  129-sq-foot room with courtyard views

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with satellite channels

  Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and room service

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, bathrobes, and free toiletries

  Practical - Safe; cribs (free) available on request

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Private bathroom
  • Satellite channels
  • Electric kettle
  • Daily housekeeping
  • Room service
  • Free WiFi
  • Free cribs/infant beds
  • Bedsheets provided

• Classic Single Room

  1 Double Bed

  118-sq-foot room with courtyard views

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with satellite channels

  Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and room service

  Sleep - Bed sheets

  Bathroom - Detached private bathroom, shower, bathrobes, and free toiletries

  Practical - Safe

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 1 (1 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Satellite channels
  • Electric kettle
  • Daily housekeeping
  • Room service
  • Free WiFi
  • Private bathroom (not in room)
  • Bedsheets provided

• Triple Room

  1 Double Bed

  355-sq-foot room with courtyard views

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with satellite channels

  Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and room service

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, bathrobes, and free toiletries

  Practical - Safe; cribs (free) available on request

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 4 (3 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Private bathroom
  • Satellite channels
  • Electric kettle
  • Daily housekeeping
  • Room service
  • Free WiFi
  • Free cribs/infant beds
  • Bedsheets provided

• Standard Twin Room

  2 Twin Beds

  129-sq-foot room with courtyard views

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with satellite channels

  Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and room service

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, bathrobes, and free toiletries

  Practical - Safe; cribs (free) available on request

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Private bathroom
  • Satellite channels
  • Electric kettle
  • Daily housekeeping
  • Room service
  • Free WiFi
  • Free cribs/infant beds
  • Bedsheets provided

Guest Reviews

• katherinebS7981QQ (10/5): Lovely riad 5 minutes walk from the main square - My partner and I stayed here for two nights at the beginning of March. After a 3 day trip in the Atlas mountains and Sahara desert we arrived at this riad and what a lovely gem in the middle of Marrakech. It is a calm oasis away from the hustle and bustle outside. We were woken both mornings at 5.30am by the pre dawn call to prayer (it was Ramadan) and this just added to the whole experience, I loved listening to it on the rooftop. Great breakfast with lots of choice, we were also joined by the resident cat Cleopatra. Highly recommend
• ozflier (10/5): Great location in Medina but... - Brilliant place in the heart of the Medina. Great staff and room. The restaurant offers a range of options. Bear in mind that there is no car access to the hotel – it's hard to find it yourself even with Google Maps. Not pleasant to do it by foot, especially with locals trying to rip you off. If arriving by air, just book the transfer with the hotel – well worth the money !
• Mack51Kent (10/5): Great stay at this hotel - Upon arrival we were given a tour of the hotel, information about the local area plus a pot of mint tea to sit and enjoy before being escorted to our room. We found the staff to be very welcoming, friendly and helpful. Our room was quite small but nicely decorated and had everything we needed included hanging space, a fridge and a complimentary bottle of water. Breakfast was good - there was plenty of choice of hot and cold dishes which differed slightly each day. I really liked the little pots of yogurt and panna cotta. You can order mint tea throughout the day, and they do serve alcohol here but we didn't try any. Location wise, this hotel is perfect. Situated a street away from the main thoroughfare in a quiet close, it's a short walk to the Jemaa el-Fna square, souks and restaurants etc. We didn't use the indoor pool but we did have a hammam treatment which we would highly recommend. There’s also plenty of loungers on the terraces to sit and enjoy the sunshine. We thoroughly enjoyed our stay here and would recommend this hotel without any hesitation.
• PatManela (10/5): I definitely recommed this Riad for a pleasant stay at the Medina of Marrakech - We had a very good stay at Riad Palais des Pricesses! The hotel is inside the Medina, very short distance from the main square. It has a great breakfast included, a very good Hammam, comfortable bedroom, but the best thing about this Hotel was the staff's service! Everyone was very friendly and helpful, making our stay memorable! From the housekeeping attendant, the receptionists (that even went with us to the laundry service close by), until the girls at the kitchen and dinning room! Special thanks to Nounou that took care of us during our breakfasts to make sure we were well served. I would definitely recommed this Riad for a pleasant stay at the Medina of Marrakech.
• RPPDubai (10/5): Excellent Riad in the heart of Medina - We stayed here for two nights and we are very happy that we stayed here. Its a very well maintained property in the heart of medina where all the attractions are at walking distance. The staff is extremely helpful and courteous. The breakfast served is very elaborate and gives a good start of the day. Would definitely recommend.
• v_eclectic (2/5): Nasty Riad Palais Des Princesses - FRAUDULENT. While the Riad is located in a good location, so much else is not as described. The ‘rooms’ are smaller than advertised, the sheets had holes and were raggedy, and there was mold in the shower and sink. Not only does the place need a thorough cleaning, the staff demands cash for activities and payment and get emotional about providing a receipt, and the hot water is non existent. The terrace is not available after 9.00p and there is a musty smell throughout the property. I am unsure how they have such rave reviews. This place and the staff are NASTY!
• Angshu (8/5): The property is beautiful and location ,fantastic - The Riad was located in a small by-lane close to the Jemaa El Fana square. This is a fine property created by combining 4 Riads. So there were kind of 4 separate different wings. The reception service was excellent Simo gave a quick guide with the city map, places to eat & go. The decor of the entire riad was excellent with fountains in the courtyards. Terrace was accessible via an escalator. The breakfast spread was huge, a mix of continental & Moroccan fare. The room & the bathroom were quite small...we were allotted with, what I think, was a single room (Fatima) even though the request was for a double. The bed was smaller than a King size bed & hence small plus there was hardly any space between the bed & the side walls. Toiletries provided in the bathroom were of good quality. We spent two nights in this Riad
• EstherP1882 (10/5): Lovely property located in the Medina - This riad is tucked away in the medina and worth seeing out. Rooms are said to be small, but they are beautiful little jewels. They do not have numbers, but have names. I was in “Meriem” (its category is “Double Deluxe”) located in a small courtyard with a lovely fountain. It has a queen size bed, a sofa, two closets, two chandeliers and a lovely little bathroom. It is in the same courtyard as the restaurant, which I considered a plus. The buffet breakfast is generous and their fresh squeezed orange juice is delicious. I was able to easily get wi-fi for phone and laptop but it was best to use at at off-peak times Reception and restaurant staff are exceedingly helpful and very nice. it is a bit of a walk across Jemaa el Fnaa to where taxis and buses drop you off. In the lanes, stay to the right and be aware of the crowds and motorbikes around you. I would stay here again in a heartbeat.
• Gargaritz (10/5): Fairytale - Staying at this hotel was a pleasant experience, the atmosphere is charming with it's aspect of traditional hotel, with inner courts and rooftop terrace, very comfortable and clean. The breakfast is very good with a lot of choices, both morrocan and international. But a must is the spa, hammam and massage. The ladies are true professionals, with soft hands and nice voices. All the procedures give you the feeling of relaxation and joy. Thank you, Lamia and Nisrin, and good luck!
• Mohammed Kamrul (10/5): - The Riad was beautiful and walking distance to the main square and souks.
• Enya (10/5): - They’re services good.
• Enya (10/5): - Good service
• 539ambreena (10/5): Warm and welcoming - I had a wonderful stay at this riad. The atmosphere was warm and welcoming, and the entire team made us feel right at home. The staff were always attentive and helpful, and I especially want to mention Nouhaila and Maryam, who went above and beyond when my sister was unwell. Their kindness and care made a difficult situation so much easier for us, and we are truly grateful. I would highly recommend this riad to anyone looking for comfort, hospitality, and genuine warmth. Zack and Amber
• Steven (10/5): - Brilliant find. Small riad with great friendly English-speaking service, massage program and food.
• Jowhitjlj (8/5): August stay - Great location. Very central. Friendly staff. Amazing breakfast - buffet style and more choice than I have ever seen before. Small but lovely pool which was wonderfully cool in August! Very reliable WiFi and excellent air con. Double bed in our triple room was not comfortable. The single bed was good.
• Ammara Ehtesham (8/5): - We recently stayed at Riad Palais des Princesses during our family trip to Marrakech. As it was our first time staying in a riad, we weren’t entirely sure what to expect — but here’s a quick rundown of our experience. First off, the location is great, and the staff were friendly and welcoming (specially the breakfast staff and the night time receptionist sorry didn’t ask for their names). We appreciated that they shared a WhatsApp number for the reception, which was really helpful… at first. For the first couple of days, they were responsive, but after that, no one was replying — which got frustrating, especially when you’re travelling with kids and the riad doesn’t have a lift. Having to run up and down to reception isn’t ideal when you’re juggling little ones. We booked a family room with one double and two single beds. The double bed side was fine, but the room with the two single beds had an air conditioning unit with a mind of its own. It worked when it wanted to, and though the staff kept sending someone to fix it, it never stayed fixed — and honestly, it got a bit tiresome after a while specially when it was 45 degrees outside. The riad itself is fairly clean, though not spotless. It’s probably better maintained than some others out there, but again — this was our first riad stay, so we didn’t have anything to compare it to. Overall, the riad has potential and some good points, but a few practical things (especially for families) definitely need improving.
• brianpR7629WV (10/5): A great experience all round - We had a lovely overnight stay here, as part of the return leg from hiking in the High Atlas. We arrived hot, messy, etc, and received the most generous welcome from Simo. That set the tone for our stay. The decor, layout, rooms, and roof terrace are all excellent, and the Riad is clearly well maintained. Jolly kitchen staff sorted a late meal for us, and the next day, we were allowed to leave bags, come and go, etc, after checkout until taxi time (we used their shuttle). The cleaning staff were out in force, keeping standards high, and all smiling with hello's. It's such a friendly place. It's well located for exploring the Medina and is on a calm alleyway set aside from the bustle of the lanes and sellers. I definitely plan to return and enjoy this place properly next time.
• Maria (10/5): - This riad was the highlight of my trip to Marrakech. Beautiful property, quiet and clean premises, and great hospitality. Walking distance to eateries, shops, and points of interest. Attentive and polite staff that go out of their way to solve problems. Simo from the front desk epitomizes top notch customer service. He stepped in to ease up my departure process, which turned out more complicated than expected due to delayed transportation. Thank you for a wonderful stay!
• Jane (10/5): - Ambiance and decor right out of Arabian nights. Exotic splendour at a very competitive rate
• Edward (10/5): - Amazing hotel, amazing staff. Great location, large rooms ( we stayed with 17 and 18 year olds and had plenty of room). Massage’s were great, Simo and the staff always helped with dinner choices, shops and any other needs we had. Would highly recommend and look forward to staying again.
• Lesley (10/5): - Exquisite
• Md (10/5): - Ideal for both family and solo travel.
• Ramanpreet (10/5): - Best location to stay at
• 281nelm (10/5): A fabulous place to stay - Wonderful place to stay, great staff. Lovely and clean and the breakfast is an eclectic mix of cuisines with lots to choose from. The only issue is there are lots of narrow staircases and if you have mobility issues, just be aware. We loved our stay here.
• Muhammad (10/5): - Very good
• Maps46714595017 (10/5): A brilliant stay!! - What a beautiful boutique hotel. Incredibly helpful and attentive staff they couldn’t do enough for us. The location is ideal, 3 minutes walk from where the cab from the airport drops you off, but also only 2 minutes walk to the main square in the medina. Ther is a lovely little swimming pool and spa area, the roof terrace is delightful. All in all a superb little place!
• Kelly (10/5): - I recently stayed at Riad Palais des Princesses, we obtained a room upgrade which was so perfect, room was spotless, spacious, well maintained, and the staff was incredible friendly, helpful, and welcoming. The location was perfect, walking distance to iconic places, shopping, and restaurants. I highly recommend this Riad.
• German (10/5): - Nothing
• 570liaqata (10/5): A Gem of place in Marrakech - This was our first visit to Marrakesh for both my wife and me. We had always put it off, thinking it might not be suitable for us. To our surprise, it turned out to be a wonderful and adventurous experience. The Moroccan people, overall, are incredibly warm and welcoming. They genuinely care about visitors and treat guests with great respect. Coming from a background that favors spicy food, we still appreciated Morocco’s simple yet flavorful cuisine. Our first contact with Hotel Riad Palais des Princesses & SPA was through Simo, and I must give him full credit. From start to finish, he looked after us—arranging transport to and from the airport, explaining everything along the way, and always speaking in excellent English, which helped us a lot since we only speak English. Simo truly delivered exceptional customer service and went above and beyond what we expected. The breakfast at the hotel was extensive and delicious. Chef Nailla at the restaurant prepared meals to order for us a few times, and the food was excellent every time. The hotel itself was fantastic—I chose it because of its VIP status, and it did not disappoint. All the staff were friendly and professional. The female-only spa facilities were a great bonus, and my wife thoroughly enjoyed using them.
• Liaqat (10/5): - This was our first visit to Marrakesh for both my wife and me. We had always put it off, thinking it might not be suitable for us. To our surprise, it turned out to be a wonderful and adventurous experience. The Moroccan people, overall, are incredibly warm and welcoming. They genuinely care about visitors and treat guests with great respect. Coming from a background that favors spicy food, we still appreciated Morocco’s simple yet flavorful cuisine. Our first contact with Hotel Riad Palais des Princesses & SPA was through Simo, and I must give him full credit. From start to finish, he looked after us—arranging transport to and from the airport, explaining everything along the way, and always speaking in excellent English, which helped us a lot since we only speak English. Simo truly delivered exceptional customer service and went above and beyond what we expected. The breakfast at the hotel was extensive and delicious. Chef Nailla at the restaurant prepared meals to order for us a few times, and the food was excellent every time. The hotel itself was fantastic—I chose it because of its VIP status, and it did not disappoint. All the staff were friendly and professional. The female-only spa facilities were a great bonus, and my wife thoroughly enjoyed using them.
• Suzanne (10/5): - Excellent staff. Haman and massage out of this works. Good service and food. Great views on terrace. Just beautiful.
• sarahfJ3321TL (8/5): Will stay here again. - We loved this Riad,walking through the medina, following a man with a cart containing all our luggage!'Super location.Right next to the Pergola restaurant and hotel with its jazz nights. Loved it. 3 of us shared a HUGE family room that would have slept 6 in 2 adjoining bedrooms.Just beautiful.Wonderful bathroom, and seperate tiled toilet.Fabulous decor.Comfy beds and amazingly quiet.Pool is teeny but heated! Its true that its easy to get disorientated because it is a rabbit warren with stairs and wooden doors everywhere and at night they close a lot of the heavy wooden doors in the corridors so Unless you know that, you've no chance of recognising how to get back to your bedroom!!.All part of the fun! Ill stay here again next year without a doubt.I do agree that breakfasts are somehow a bit lacklustre ..Lots of hot morrocan dishes that didnt appeal.Maybe we'd just had enough of the pancakes and bread!.There were yoghurts,fruit and french pastries.More an observation than a criticism. Didnt use the terrace or the spa...next time! Loved it.
• VASSILIOS (10/5): - Perfect place on Perfect location
• Ruth (10/5): - This place was full of charm and culture. Great location for exploring Old Town Marrakech.
• Matteo-Criscito-23 (10/5): Favorite Riad in Marrakech - Beautiful Riad centrally located very close to the main square. The rooms are tidy and picturesque while breakfast buffet style with many options. The staff is friendly, always willing to help and humorous. Special mention to Nouhaila at the spa. She has magical hands and will make you feel new in just about an hour of hammam and massage!
• NorthStar23807571645 (10/5): From the desert to the palace! - We (two adults a teenager and a student) returned from the Sahara for a one nighter to Marrakech and were charmed by the Palais des Princesses. The staff were charming, informative and professional and clearly very proud of their riad, and for a good reason. The building is a labyrinth of small staircases and corridors, alleyways from the medina lead right into the place, a great looking pool in one courtyard, a fishpond in the other, a fireplace by the entrance. Decoration en masse, nicely done. Ornaments and local artefacts in niches in the staircases and rich decorations on ceilings, walls and floors. The rooms have all you need and the theme of intricate details continues. The breakfast next morning provided a very good spread of international and local dishes with efficient and friendly service. The parents' apartment boasted plenty of space, a great shower and closets to fit a week's worth of clothing. On departure the luggage service brings you and your baggage to the pick up point for the taxi to the airport. Didn't have time to sample the view and serene quiet of the roof top terrace, next time for sure.
• Mrikank (6/5): - Good but not 5 stars types
• Elise (10/5): - Such a nice place with incredible hosts. Perfect yo escape the intensity of the medina
• amertrouble (10/5): Peaceful Stay inside Jemaa El Fna - The hotel is cleaned, well maintained and strategically located. It is just 2 mins walk to the main square of Jemaa El Fna. The staff provides you 5 stars services to make sure that you’re comfortable. Mr Simu will provide you all the information needed during your stay at the Riad plus things to do where to eat. He also ensure that you’re not lost inside the Jemaa. Mr Ahmad is always helpful and will offer his assistance whenever you need it. Chef Rahaf cooks delicious food and super friendly. She & the team prepared a wide selection of breakfast options. The courtyards inside Riad are well decorated to give the vibe of traditional Morrocan house. Despite of the location which is near the main square, the Riad is extremely quiet and gives you peaceful feelings. I will come back and stay here again whenever I’m in Marrakech.
• Courtney (10/5): - The hotel was wonderful and relaxing after our two weeks in Morocco. We visited the spa for massages and facials which were great. The location was good from the main square and soils as well as other restaurants and sites. The breakfast had a lot of variety and good food. Sino, at the front desk, was extremely helpful and patient with our questions. He went above and beyond to make sure it was a great stay. I definitely recommend this hotel for your time in Marrakech.
• rebecca (10/5): Nice place! - Very nice place to stay! The staff is really friendly and helpful. The room was very clean and confortable.
• Alyssa (10/5): - The property made it easy to get to and from the markets, and they provide a service to help get your luggage to and from the airport !
• alison (10/5): - Really well situated close to the souk and easy walking to all areas of interest within the city walls. Beautifully furnished and decorated property, and very helpful, welcoming staff.
• Shannon (8/5): - The Riad is pretty. The rooms for sharing are small. The staff was excellent and helpful. The restaurant was not open on at least three of the four nights we were there and there is no bar. The spa treatments were great. The rooftop area was nice. You need to be able to do a lot of stairs.
• Thomas (10/5): - Great property in the middle of the action of the medina. Staff were attentive and provided excellent recommendations for restaurants and sights ( Plus a custom map provided to guests). The rooftop terrace was an excellent spot to relax after a day of walking in the crowded streets!
• SNS211 (8/5): Good hotel - The hotel is beautiful, well maintained, very well located. All sights worth visiting are walking distance. We found the staff very welcoming and courteous. There are a few cons though. The room had only one chair so one of us had to sit on the bed or on the window sill. There is no tea or coffee maker in the room. Finally, there is no Intercom to speak to the reception or housekeeping. These are basic facilities that one expects in a hotel at this price point.
• Helen (10/5): - It was right in the medina shopping area but was so beautifully quiet. The hotel smelled of roses, just lo ely.
• Rhonda123itsme (10/5): I want to live here! - I never wanted to leave! The resident cat was a delightful addition to the riad. The hammam and mani-pedi experience was exceptional. The staff are very welcoming, friendly and helpful. After a "hard day shopping" a dip in the pool was refreshing.
• Alan (10/5): Marakesh - Highly recommend staying here... staff were very friendly & helpful (nothing was too much trouble)... Central location. Would definitely stay again.
• Mr Philip (10/5): Delightful Hotel in the old Medina - Riad Palais des Princesses is a lovely hotel. Highbend 4* by European standards. Very comfortable and beautifully decorated. Down an alley in the old town you need to hire a porter to take you from the taxi drop off to the hotel. The hotel consists of a number of old Riads joined together - lots of stairs and low door ways. Delightful but difficult if you cannot manage stairs well. Only 5 mins walk from the main square its very central. Really safe to walk around.
• Katja (10/5): - After booking my stay, I emailed the property about a concern i had about arriving at the Riad, I also phoned to make confirmation. Malek was very responsive and reassuring. Upon my arrival I was met with kindness and respect, all the staff were friendly and greeted me every time I saw them. Simon was very informative and super kind, he always made sure I was well and had everything I needed. At one pount in my trip I became unwell, and he got chef to bring me tea and offered me medicine very concerned. The Riad is elegant in Moroccan charms, with many original features, the room was comfortable and spacious (Dalia) and daily breakfasts was a varied selection of delights. All the staff were very accomodating, and kind. I loved my time at Princessess, and if I returned to Merrakech I would definitely re-book. Super hospitality. THANK YOU
• Ismail (10/5): - Super friendly hospitality very unique we just love. Thank you Rachid, abdelMalak, and everyone. Food and restaurant were just superb
• Manav (2/5): - It was unsafe
• Peter A (10/5): - Very unique property, like a fairytale setting. Lovely rooms and nice small pool that was a very welcome retreat from the heat of the day. Although the pool was small we were lucky in that it never got crowded, just us four and the odd otherperson or two popping in. Rooftop was great too, v very comfortable loungers and quiet. Fly free. Nice breakfast. Staff were excellent. Great location near to the main Jamaa el Fanaa square , 3 minute walk. Would definitely return.
• Verified traveler (2/5): - Arrived in the evening Easy check in Within a short time of arrival the electrics started flickering and whilst in the shower all the lights went off…pitch black and unable to properly navigate around. Went to complain and the maintenance person came and you could see sparks flying from the fuse box, they said it was safe but the lights still kept flickering. Didn’t feel it was safe to plug anything in to charge. No apologies by the staff and no compliments for the inconvenience or acknowledgement of my concern The room itself was nice however the ac was poor and our room was situated on the roof - even with my experience of hot climates I was not prepared for the room temperature The fridge didn’t keep cold and no refill of the complimentary water on the second day The room and hotel was decorated lovely and the plunge pool was a welcome treat. The offer airport runs but found this was more expensive than getting a taxi outside. Located close to the main square and easy to navigate but needed Google maps to get us there the first night If you have mobility issues this will not be the place for you as it has a lot of narrow and uneven stairs with no proper hand rails Was disappointed by the service especially and didn’t get any of the perks of being a hotels.com vip
• fhdCornwall (10/5): A delightful Riad - This delightful Riad is situated right in the heart of the Marrakesh Medina. It is a short walk from the central square and a slightly longer one from the edge of the Medina. The rooms, which are clustered around a number of open squares, are comfortable and well decorated. They all have en-suite bathrooms and air conditioning. The breakfast is excellent and will set you up for the day and the indoor pool is very welcome after an exploratory walk around the city.
• Michael (10/5): - Absolutely incredible staff. The riad is also very beautifully maintained. I'd live to return one day.
• Alexey (10/5): - The riad felt like a museum, very nice historic interiors in the room as well as in public areas. Breakfast was amazing with plenty of options, including vegetarian, and varied every day. The staff were welcoming and attentive, which made want to come back to this hotel again. Thank you!
• Saadia (8/5): - Lovely staff, would go out of their way to help. They did threw a lovely birthday surprise for a friend traveling with us. One of the single rooms on the ground floor didn't have a window which felt a bit claustrophobic at night. Some of the rooms were a bit dusty. Breakfast was ok. The morroccan breads were nice as was the goats cheese and honey. Central Riad, had a welcome smell of orange blossom as we arrived was very welcoming.
• Ulyana (10/5): - Beautiful property. Amazing and friendly staff that go above and beyond
• Marco (10/5): - Beautiful property. Wonderful staff
• Maria do Carmo (8/5): - This is a beautiful Riad near the busy square, with lots of shops and restaurants nearby. Best thing was coming back from a busy, noise street to this hidden, peaceful place. Service at reception was good and attentive. Maybe improve on replying emails&mensagens more promptly. Food was very good, and team very friendly and helpful. We had a lovely day at the hammam. Overall I fully recommend Palais des Princesses.
• Ekaterina (10/5): Beautiful place - This hotel was so lovely! True feeling of Moroccan beauty. I felt like a princess staying there. Service was a Top-notch! Chef Hennana was so wonderful and beyond accommodating with my dietary restrictions. Made me an amazing Moroccan dish that I will always remember.
• Michele (10/5): - Very elegant design. Wide variety of breakfast options. Tasty food. Helpul staff. Very clean. Warm pool. No issues, very much happy with our stay and highly recommended.
• wing yan (6/5): - Property is located right in the Medina and very convenient for exploring old town. But because it’s in the Medina the taxi can’t pull right up to it and so you have to drag your luggage through the Medina. Service is a bit haphazard and there are no elevators which can be challenging for older guests or guests with knee problems. Beautiful property though
• Markus (10/5): - Beautiful riad and very close to all attractions
• Verified traveler (10/5): Fabulous riad - Loved our stay for a family of four. Excellent location, charming historic riad. Wonderful Hammam.
• Kevin (10/5): - It was bliss, beautiful, and staff were over the top friendly and helpful. Will be booking again.
• Colin (10/5): - Fantastic property with very helpful and friendly staff. Good breakfast and very central for both squares and easily walkable to all areas. Highly recommend!
• Simarjit (10/5): Absolutely loved our stay. - Absolutely beautiful place to stay. The service is beyond impeccable. We couldn’t have been more comfortable. Plus they have the most beautiful cat that lives in the property. She’s very friendly and cuddly to come “home” to at the end of the day. Highly highly recommend staying here.
• Justin (10/5): - Beautiful Riad with wonderful staff. Very accommodating and genuinely friendly
• Aleem (10/5): - Five Star Stay! We just spent a week here with two kids. Lovely property - five minute walk to Jama El Fana but nicely tucked away in a quiet bylane. Rooms were very nice and comfortable and breakfast was generous. They have a lovely terrace to soak up the sun. Very happy with the stay and will visit again.
• Verified traveler (6/5): Average stay - The staff wee friendly, good location, quiet and nice rooftop. The beds are very hard and pillows are not comfortable. It didn't look so much like the pictures. Food was ok.
• Jackie (10/5): Just beautiful! - This is a gorgeous hotel with warm, friendly staff and a delicious buffet breakfast. Very conveniently located.
• Mauricio (10/5): - Great location. Close to many little shops and restaurants. The location is a perfect distance from all the noise. So the room is very peaceful and quiet. My only issue was the internet. The Speedtest shows very high speed, and it is. However it is extremely flickery so it’s impossible to have a call over the internet without the call dropping for a few seconds saying “reconnecting.”
• Jorge (10/5): - Very nice Riad in the Medina area. Malik, at the front desk, was super nice and always helpful
• Christian (10/5): - Este Riad es hermoso!!! Desde que ingresás tiene una atmósfera e incluso un delicioso olor a palacio. Las instalaciones y el servicio fue excelente. Además está super bien ubicado súper cerca de la plaza Jemaa El Fna lo recomiendo ampliamente.
• yanru (10/5): - We love this gorgeous place.
• Angela (10/5): - The property was really nice. In the centre kf everything. Staff was nice. I loved the smell of rose water all iver the place. The only problem we had was on the 2nd day the aircon broke and it was leaking although they fixed straight away.
• Arlene (10/5): - Nice hotel good location.
• Mary (4/5): - The decor is overdone and not pretty. The hammam experience was not good. The women were great but the facility was awful
• Melissa (6/5): - This hotel rooms were really small. They look bigger on the picture. Found hair in the bed. No small wash towel. No pool towel in the room or by the pool. My room was next to the cleaning people. The area was dark when I come back at night to unlock my room.
• Basit (10/5): - Enjoyed our stay. Friendly staff & convenient location. Would recommend.
• Britton (10/5): - First time to Morocco…this hotel was an excellent choice. Had a hot shower and slept well! It was very quiet even though it is very close to the busy areas. Staff was outstanding.
• Francine (10/5): - Lovely riad, the man on the front desk at night arranged bus tickets for our trip to Essaouira and was super helpful. Perfect stay with good breakfast.
• Patricia (10/5): - Once again the “Palace” didn’t disappoint !!! This is my third stay, and as always I was treated like royalty 👸 A hidden gem right off Jamas el-fna. If you are looking for a place to rest and refreshed after spending a day in Marrakech this is it ! I like it so much I will be booking a stay there for friend’s 10th anniversary. I know that Malak and the rest of the staff will make them feel just as welcomed as I have been.. from the welcome pot of mint tea until the final good bye.🙏
• Takako (10/5): - This riad was so beautiful like a mini palace with a beautiful courtyard, rooftop terrace and crystal chandeliers everywhere. But the most great thing about this property was the super friendly staff. Everyone was truly nice and kind and also helped us with so many things. There was No restaurant, but there was a breakfast buffet service and the food was very tasty. Since the location was great, which was in Marrakech's Medina quarter, we could walk everywhere for food, restaurants, shopping and sightseeing. We would LOVE to visit there again.
• Patricia (10/5): - I can’t say enough good things about this “palace”. Friendly and accommodating staff. Malik responded to phone request one week before arrival and made suggestion to make arrival and departure smoother. Beautifully appointed, charming riad. It resembles it’s name. You are treated like royalty. This is my second visit. I plan on sending friends here for their anniversary. I will book here for myself again as well.
• Anthony (10/5): - 👍👍👍👍
• Verified traveler (10/5): Lovely - Such friendly staff, who would go above and beyond to help you. Really lovely stay, quiet and tranquil, beautifully decorated, lovely roof terrace
• Elaine (6/5): - My room was too small.
• Maria Del Pilar (10/5): - It was really a enchanted place i will recommended to everyone!!!!! is Majestic!!!
• Anum (8/5): Great riad, excellent location. - Excellent location - straight forward and quick walk to the main square. Stunning riad. Con. We asked to be picked up by the hotel at the airport. The driver did not show up until we called the hotel and inquired. Both parties blamed eaxh other for their lack of communication
• Gordon (6/5): Convenient and comfortable - Had a great time In Marrakech, Riad is in a convenient position inly minutes from the main square. Staff were friendly however breakfast wasn’t great. I left my shoe there and have emailed but no one has responded so that’s disappointing. Overall the road is nice however basic and comfortable
• Erick (10/5): - Is like a real paradise is betiful and the people is very profecional and very friendly i super clean safe the rooms is exceptional
• Emanuel (6/5): Friendly and helpful staff. Aircon failed. - The rooms are nice and the staff very friendly but i had to changed room 3 times because the airconditioning did not work properly and July in Morocco is very very hot! This is in a good location inside the medina just a few minutes of walk and after one day and an offline gps map, you'll easily remember where to turn but getting lost is part of the trip unfortunately.
• Anshuman (4/5): Definitely not 5 star.Independent Riad better opti - Booked 1st 2 days in a traditional Riad with courtyard......all to ourselves and next 2 days in supposedly this 5 star hotel. The other Riad surpassed the expectations by miles and was 100 times better than this so called 5 star.....both nearly same price. We're made to wait for nearly an hour at reception (of course with omnipresent drink of Morocco - Mint Tea).....while filling forms, telling that the booking they received was for 5th guest as child (which as per them should have been under 12......and as per hotel.com under 18). We were nearly forced to pay extra for our 17 year old 3rd daughter even as we booked triple room for kids. Same was done for upgrading to a bit bigger room as double for us couple was nearly 8x8ft room. Wasn't that busy but we succumbed to paying for bit larger room (still not with a separate seating area.....just a sofa in the same long room). Kindly allowed unlimited access to pool.....which is in next building.....without changing room there. So you've to walk in bathrobe from your room to next building. Asked for adding American breakfast around 10pm lasy night......but was told that its too late to arrange ingredients. Think 5 star is wrong rating for this one.
• Mark (10/5): First time Morocco visit must see - If you’ve never been to Moracco or never been To Marrakesh please stay here. This RIAD is a palace in Paradise. The rooms are spacious. The staff are professional and super friendly Please let Waafe and Kamil assist you with your stay. Their spa sets a high standard of zen and relaxation If you desire a wonderful tour and/or transportation, use the WhatsApp and contact Haasan at +212 605 950972. This was my first trip to morocco and I brought my daughter, I made an excellent choice
• ANNAMARIA (10/5): Very comfortable and great location - A very clean and comfortable hotel in a great location for those wanting to stay in the medina, close to Jma El Fna.
• Gillian (10/5): beautiful stay - Finding the hotel was a little trivial, but the hotel was comfortable and clean. I would recommend it.

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