HiYesHotel - Hualien
Location: No.151, Guolian 5th Rd., Hualien City, Hualien County, 97050, Hualien City, TW
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Convenient Location
Stay at HiYesHotel - Hualien and be just minutes away from popular attractions like Tianhuitang and Meilunshan Park. Explore the vibrant neighborhood and immerse yourself in the local culture.
Modern Amenities
Relax in one of the 200 well-equipped guestrooms featuring complimentary Wi-Fi, LCD TVs, and cozy bedding. With amenities like a 24-hour front desk, luggage storage, and complimentary breakfast, your stay will be comfortable and hassle-free.
Explore Hualien City
Discover the beauty of Hualien City with nearby attractions like the Hualien Dongdamen Night Market, Taroko National Park, and National Dong Hwa University. Make the most of your visit with easy access to key destinations.
Ready to experience Hualien in comfort and style? Book your stay at HiYesHotel - Hualien now!
Important Information
- Alcohol is not served at this property.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Policies
Check-in: 03:00 PM - anytime
Check-out: 11:00 AM
Instructions: Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Free breakfast
- Free WiFi
- 24-hour front desk
- Luggage storage
- Elevator
- Free breakfast
- Smoke-free property
- Free self parking
- Water dispenser
Rooms Available
-
Deluxe Room
1 Double Bed
323-sq-foot room with city views
Internet - Free WiFi and wired internet access
Entertainment - LCD television with digital channels
Food & Drink - Refrigerator, electric kettle, and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Desk and wardrobe or closet; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Shower
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Soap
- Bed sheets not available
-
Classic Room
1 Queen Bed
344-sq-foot room with city views
Internet - Free WiFi and wired internet access
Entertainment - LCD television with digital channels
Food & Drink - Refrigerator, electric kettle, and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Desk and wardrobe or closet; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Soap
- Bed sheets not available
-
Deluxe Quadruple Room
2 Double Beds
431-sq-foot room with city views
Internet - Free WiFi and wired internet access
Entertainment - LCD television with digital channels
Food & Drink - Refrigerator, electric kettle, and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Desk and wardrobe or closet; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Shower
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Soap
- Bed sheets not available
-
Deluxe Twin Room
2 Twin Beds
323-sq-foot room with city views
Internet - Free WiFi and wired internet access
Entertainment - LCD television with digital channels
Food & Drink - Refrigerator, electric kettle, and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Desk and wardrobe or closet; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Soap
- Bed sheets not available
Guest Reviews
- Markus (8/5): - Wir wurden spontan in das Hotel umgebucht. Es war allerdings keine schlechte Alternative. Die Lage des Hotels ist gut, auch wenn diese in Bahnhofsnähe ist. Der Bahnhof in Hualien ist kein schlimmes Viertel und bietet sogar eine schöne Geschäfte für örtliche Süßspeisen etc. an. Der Fußweg ins Zentrum dauert etwas 20-30 Minuten, was aber auch kein Problem ist. Vom Hotel aus geht es dafür sehr schnell zur Taroko Schlucht. Das Essen ist ok, aber man dafür nicht im Hotel bleiben. Das Minibar-Angebot in der Lobby ist prima, allerdings am späteren Abend nicht mehr verfügbar. Das Zimmer war sauber und gepflegt.
- Yaowen (10/5): - Clean, good food options
- Ada Lai (8/5): - In a quiet area
- William (4/5): - Had a good experience here 5 years ago but this time was a different story. Place is run down. Mold throughout the bathroom. Loose faucets and used toothpicks under the bed. Lobby smells like a sewage.
- Hsuanhui (10/5): - 看了網路上評論說的我有點害怕，但還是幫飯店平反一下，服務態度真的不錯，我是跟家人去的，爸爸因為不小心在外面弄傷手，回飯店跟前台拿了包扎傷口的藥，前台也會幫忙叫計程車，親力親為。 硬體設施也還可以，中規中矩，空間大採光好床睡的也很好 浴室也很寬敞，唯一美中不足的是停車的問題 我們在附近的付費停車場停的車，剛好又是下雨，稍稍不方便，但距離也短，走不到2分鐘就到飯店了。
- Tom (2/5): - 花了要近六仟元房間竟然連停車都沒有位子找洒店反應也不協助處理
- Fraser (8/5): - 整體來說，CP值還不錯。住房乾淨。但是有一點飯店可以體諒房客。我13:30左右到，公事包有很多東西，希望可以先入住換衣服，當天飯店可以看出客人不多，但是飯店還是堅持要15:30才能check-in。希望可以提升這方面的服務。
- AI HUA (2/5): 不值得推薦也不乾淨的飯店 - 沒車位得自己找，房間浴室發霉的兇...算是近期住過CP值蠻低的飯店，ˋ建議大家有車可以住遠一點，舒服一點的飯店
- CHIAYEN (6/5): 房間很大但設備老舊 - 房間很大但設備老舊，浴室多處發霉、水龍頭也搖搖的，有些毛巾看起來使用多年應該可以淘汰了，吹風機是要壓著才能吹的那種，長髮吹頭髮很累。飯若能好好的清潔浴室、更新設備會更加分。
- CHIAYEN (10/5): - 服務人員很熱情(o^^o)
- Verified traveler (2/5): 超爛飯店 大踩雷 - 枕頭沒換，都是上個旅客了汗臭味，棉被也有臭味，明顯都沒有換，房務根本沒有做。浴室都是黴斑，蓮蓬頭也換掉了。裝潢多處破損，沒有維護。真是我外宿以來，住過最爛的飯店了。
- Yenchun (6/5): 服務良好，可惜煙味濃厚 - 服務良好，離市區近，可惜住宿的樓層煙味濃厚，應該是有客人直接就在房內吸煙，一出電梯，連戴著口罩都聞得到的煙味…..
- 育瑄 (10/5): - 交通方便、住宿環境乾淨，非常值得到訪
- TZUNG CHIH (8/5): 寬敞舒適 - 房間寬敞舒適
- Verified traveler (10/5): - 忘了帶回東西，酒店很快就寄回給我們了
- Yuhung (10/5): - 不錯
- HSIAO CHING (8/5): - 煮水壺很髒，4個杯子其中一個杯子非常的髒卡垢都沒洗掉黃黃的一層
- Yih Chi (8/5): 住宿評論 - 房間還很好，但是停車場只有機械式，很多昂貴的車輛，很擔心刮傷，我把車子停在外面。房間乾淨，但是隔音牆太薄，隔壁打䑄，也聽得到！
- Gain min (8/5): - 隔音太差，隔壁講話聽的清清楚楚
- Verified traveler (8/5): - 整體而言還不錯 下次會回住
- Huihsing (8/5): - 飯店整體整潔度很好，會想再度造訪 停車位能幫忙預先保留 因為離夜市需要車程10分鐘的距離 希望能增加提限量腳踏車及電動機車租借以方便代步。
- 陳月娥 (8/5): - 停車場差且無人引導，清潔度亦差
- WAN-HUA (4/5): 虛有其表敗絮其中，千萬不要入住 - 感覺不出有打掃，根本比不上我住2、3星的飯店。從未見過健身房壞完只有二台勉強用，建議大家不要去，隔音超級爛，住公寓都比較強
- kuolin (6/5): CP質不高的飯店 - 離火車站近。 飯店備品品質不佳，吹風機是壞的。
- Chih-Cheng (4/5): 物非所值 - 地下機械停車場車位少且停車位子小，如果停滿了要自行找停車位 櫃檯人員們始終很忙，不會分流也不會互相支援 從早上11時通知櫃檯可以整理房間，一直到下午三點半才來整理（中間又催促了兩次）。但是房間整理完後，卻忘了補浴室的備品 浴室的腳踏墊，連續兩天都是破的
- YUYU (2/5): 有待改善 - 櫃台服務不專業,已拿手機訂單給她看了還一直說我們只有訂一間房~稿很久 房間棉被有髒汙反應了4次才來處理~廁所排水管也阻塞~~第一次住到那麼不專業的飯店
- Verified traveler (10/5): 服務貼心 - 服務非常的貼心，房間乾淨整齊。 有地下停車場，適合商務旅客、租車遊玩的朋友。
- Steven (8/5): - 浴室的淋浴門沒有擋版，所以淋浴的時候，水會噴到外面
- Verified traveler (6/5): - 位於花蓮市區火車站後站，交通便利。飯店內附有停車場。飯店大廳及入住房間狀況佳，但走廊地毯等的清潔程度只有尚可。飯店第一線的服務人員應對上相當生澀，而且未有充分授權，什麼問題都要請示過經理，這是較為不足的地方。
- Verified traveler (6/5): - 飯店舒適，但房間清潔度不夠，浴室有水漬，窗簾明顯髒汙，房間角落有垃圾。辦理入住時櫃檯人員完全不理會。人員訓練不足
- Chiayi (10/5): - 房間舒適、寬敞
- Verified traveler (6/5): - あまり掃除している雰囲気はありません、トイレットペーパーや、スリッパなどがありませんでした、またトイレにトイレットペーパーを流せず不潔です。
- Verified traveler (6/5): - 對於房間品質不太用心，浴室衛生紙架脫落半壞狀態洗髮精架半故障
- Verified traveler (10/5): - 入住時的價格非常划算,所以也沒什麼好挑剔的了~
- Verified traveler (6/5): 中規中矩的飯店 - 抵達飯店，櫃台無人服務，無論是在櫃檯前大聲叫喚或打電話給飯店都無回應，許久才有一位員工從小門衝出來，雖然有道歉，但感覺很不好，怎麼會有飯店唱空城計的？不解！ 其他部分如房間、備品、格局...倒是還好，就是因為在最熱鬧的酒店街上，晚上偶有喧囂或改裝車呼嘯而過，整體來說還行！
- Ting Kuo (4/5): 房價雖不貴 但CP值仍偏低 - 第一天Check in到房間才發現根本還沒清理，櫃台人員狀況外，站在櫃檯等了快1小時才有同等房型可入住。第2-3天毛巾浴巾都不足，得三催四請才記得送來。第3天入住發現清理好的被單上有明顯潮濕水漬，床單有舊污漬，地毯也沒有吸乾淨。地下機械停車位數目與客房數落差大，網站僅註明有條件限制，未反映實際情形。早餐菜色太廉價，不美味。
- Chienchin (10/5): - 飯店房間空間大床鋪睡得舒服
- HUI CHUN (8/5): - 安靜舒服。但早餐再加強。
- Verified traveler (10/5): - 因為隔天要跑馬拉松 飯店還特別詢問 並提供餐盒讓我們帶過去會場 非常貼心!
- Tsai (6/5): Good location for stat - Location is really good , but the room and place was not clean enough , we could smell the smoke but the room is non-smoking room. The bed and pillows didn’t smell good in the beginning , but they changed the pillowcases and sheet for us in the end.
- Verified traveler (8/5): - 交通方便，房間整潔寬敞，價格親民
- siyuam (10/5): - 離車站很近，沒有餐廳可用餐附近吃的東西蠻多的，以這價格來說是很好了喔⋯⋯
- Verified traveler (10/5): - 因離車站近，夜晚人少安靜
- CHIAFANG (8/5): - 整體環境乾淨舒適
- KIN (10/5): - 一間舒適 價錢相宜的好酒店8
- Aello (4/5): 入住前要認真觀看別人的飯店評論...... - 訂房前真的該好好參考別的旅客對於飯店的評價，官網照片拍得很美，入住時也覺得整體擺設很漂亮 但是！房務狀況跟人員訓練非常差！！！ 我幫朋友連同自己總共訂了兩間房，第一間雙人房冷氣完全不冷，打給櫃檯直到第三次才有在明明就在同樓層的冷氣師傅來看一下，說了冷氣沒問題，結果半夜被熱醒，整個房間悶到廁所地板都是熱的！ 第二間房間地板有大型蟑螂屍體，廁所有一堆活的小蟑螂，打至櫃檯反應馬上幫我們換到11樓的房間，給我們的解釋是說，飯店消毒只做到11樓，12樓還未消毒，（未消毒的樓層不是應該不開放入住嗎？）結果隔天早上醒來11樓房間的廁所化妝台也有2-3隻小蟑螂（但因為已經要退房了我們也就沒有特別跟櫃檯反應） 這次跟朋友7個人的入住體驗真的非常差而且房價還不便宜，不會再考慮這間飯店了，提醒後續要住的旅客入住前真的要三思！
- Maggie (6/5): - 隔音效果不佳，毛巾過舊
- Show (8/5): - 離火車站近 , 交通方便 , 早餐尚可 但房間隔音不佳 , 房間地板壞也沒修
- Verified traveler (8/5): - 乾淨經濟的飯店，離車站也近，相當方便。
- Chiu Hui (4/5): - 清潔度不夠好
- Verified traveler (6/5): - 員工服務態度有待改善，停車場位置不夠應該要有備案不是放任不管，衛浴設備設施需修補加強（冷熱水壓不穩、洗髮精架鬆脫），百事達國際酒店外部門面招牌不亮。
- SHAN JU (6/5): 房間設施 - 熱水完全不熱,水壓過小,健身房設施有些都壞了 咖啡廳都沒開
- Chih Chiang (8/5): 舒服的床 - 入住及退房剛好都沒什麼人潮，所以非常迅速的辦妥手續。房間中規中矩，還升等有浴缸的房間（雖然都沒用到），附近有吃有喝有7-11，離車站走路五分鐘。整體還不錯。
- CHIA MENG (10/5): - 房間乾淨 空間不小 價格親民 剛好遇到熱水不夠熱的問題立即要幫我們換房 態度優良 下次去旅遊還會再光顧
- Verified traveler (10/5): - Nice hotel close to the railway station Good breakfast also
- CHIEWWOEI (8/5): Nice stay! Value for money! - Hotel's condition is generally considered new and well kept. Location is a little bit further from city but great for those who drives since plenty of streets parking lot.
- Verified traveler (6/5): - 各方面都不錯, 房間很大, 早餐蠻豐盛的. 只是房間的隔音非常差. 隔壁房間在聊天都一直聽的到, 到了半夜終於沒有聊天了, 取而代之的是一直聽到隔壁房間打呼的聲音.....
- Winson (4/5): - We found roaches in the first room they put us in. In general, the staff seems unfriendly and moody. Customer service can improve vastly. Also hard to even arrange for a shuttle to the train station. Breakfast was the only thing that was decent during our stay.
- WEN- CHENG (8/5): 外觀華麗服務可但早餐平凡 - 服務可,早餐內容跟飯店外觀實在無法匹配,連牛奶都沒有!
- Verified traveler (8/5): A short stay - Overall the hotel package is ok. No complains for such cost efficient choice. Staff service is just fair in comparison with the rest of Taiwan’s hotels. The room didn’t clean well. Rubbish found under the bed.
- Ching Yi (10/5): - 很棒，很乾淨的旅館。早餐可以再多樣化就更棒了！
- Hui Chun (10/5): 飯店裝潢與乾淨度不輸5星級飯店 - 飯店裝潢與乾淨度不輸5星級飯店 早餐也很豐盛 只可惜沒有拿鐵咖啡可選擇
- Will (10/5): - close to hualien train station. many car rental services nearby.
- Verified traveler (4/5): - Inchecken kon pas vanaf 3 uur. Hotel is ver gelegen van restaurantjes. Kamer is prima, ruim. Het is wel luidruchtig en ontbijt is karig, wordt niet goed bijgevuld.
- Ray (8/5): 隔音較差，房間舒適 - 隔音較差，房間舒適，不幸地浴室滲水，職員立刻安排換房。早餐一般。 隔音較差，房間舒適，不幸地浴室滲水，職員立刻安排換房。早餐一般。
- CHEN-HSUAN (8/5): 建議 - 有些損壞的木質地板是否要更新,房間內梳妝台可以加鏡子
- Verified traveler (2/5): - 進入房間後發現未整理，工作人員以飛快的速度，不到5分鐘整理好，清垃圾桶的手未清潔又舖床單，這樣有品質嗎？有衛生嗎？
- YUN-HAO (8/5): - CP值高，房間大，但隔音較差，早餐豐富
- Chen-hsten (6/5): 硬體設備有待加強 - 健身房設備老舊重訓機損壞內部潮溼有霉味，房間浴室水壓不足，溫度不夠，洗澡洗的不舒服，客服還算到位，房間內部空間裝簧ok，早餐ok，租借腳踏車ok。
- Marcos (8/5): Nice stay - Very new Hotel, near to train station. Breakfast could be better.
- Alan L (10/5): - We spent only one night at the hotel since our main purpose was to visit Taroko Gorge.
- Jimmy (10/5): - Pleasant and comfortable stay. Room is clean and spacious. Hotel staff are friendly. Breakfast choices are limited.
- Verified traveler (8/5): Comfortable hotel but distance from town centre - Comfortable hotel but need to take a taxi to-and-fro town centre for meals and shopping. My friend and I borrowed an iron from house keeping but the iron was very badly maintained and left a visible stain on the sleeve of our grey shirt the moment we laid it down on the ironing board!
- CHIEW LIAN (6/5): Fairly good hotel but lack flexibility - Male staff were not as helpful as the female staff. Requested a Male staff if he could give us a room with 3 single beds if available. Request was rejected because they only provide according to what I booked even though they have a room with 3 single beds.
- MEI TSU (8/5): confortable - good for stay
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