The Little Haven Hotel On The Beach
Location: River Drive, Littlehaven, South Shields, Tyne & Wear, South Shields, gb
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Stunning River Views and Mediterranean Dining
Experience the beauty of South Shields at The Little Haven Hotel, where you can enjoy picturesque river and beach views. Indulge in Mediterranean cuisine at the on-site restaurant and unwind at the bar.
Comfortable Rooms with Balconies
Relax in well-equipped rooms featuring flat-screen TVs, desks, and private bathrooms with complimentary toiletries. Upgrade to a room with a balcony for a breathtaking view of the surroundings.
Convenient Location and Amenities
With a 24-hour front desk, garden, shared lounge, and free WiFi, we ensure a seamless stay. Start your day with a delicious continental or full English breakfast at the Boardwalk Restaurant.
Book now for a memorable stay at The Little Haven Hotel, just moments away from Arbeia Roman Fort & Museum and a short drive from Newcastle city centre.
Policies
Check-in: 02:30 PM - 12:00 AM
Check-out: 10:30 AM
Amenities & Facilities
- Offsite parking discounted rates available
- Parking
- Non-smoking rooms
- Restaurant
- Room service
- Family rooms
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Packed lunches
- Karaoke
- Non-smoking throughout
- Shared lounge/TV area
- Kid meals
- Outdoor furniture
- Fruits
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Key card access
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Snack bar/deli
- Offsite parking discounted rates available
- Internet access
- Housekeeping on request
- Private picnics
- Wine release events
- Reception hall
- Japanese garden
- Secured parking
- Beach club nearby (surcharge)
- Beach toys
- Vegetarian menu options available
Rooms Available
-
Large Double Room
Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room features a flat-screen TV, a tea and coffee maker, a carpeted floor and heating. The unit has 1 bed.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Radio
- Desk
- Toilet
- Private bathroom
- Heating
- Electric kettle
- Linen
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Body soap
- Accessible by lift
- Smoke alarm
- Key card access
-
Family Suite
The suite has 1 bedroom and 1 bathroom with a bath and free toiletries. The suite features a tea and coffee maker, a carpeted floor, heating and a flat-screen TV. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Radio
- Desk
- Toilet
- Private bathroom
- Heating
- Electric kettle
- Linen
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Sofa bed
- Trash cans
- Cots
- Shampoo
- Body soap
- Accessible by lift
- Smoke alarm
- Key card access
-
King Suite with Balcony
The fireplace is the standout feature of this suite. Featuring free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. This suite has a tea and coffee maker, a seating area, a flat-screen TV and a balcony. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- CD player
- Toilet
- Private bathroom
- Heating
- Fireplace
- Sofa
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Linen
- Outdoor furniture
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Body soap
- Accessible by lift
- Smoke alarm
- Key card access
-
Executive Suite
1 King Bed
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, phone, and iron/ironing board (on request); rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Daily housekeeping and heating
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Private bathroom
- Heating
- Daily housekeeping
- Room service (24 hours)
- Separate sitting area
- Free WiFi
- Bedsheets provided
-
Penthouse with 2 Balconies with View (Emperor Hadrian)
1 King Bed
Features a private furnished balcony
Layout - Separate sitting area
Relax - Fireplace
Internet - Free WiFi
Entertainment - Digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletries
Practical - Safe, phone, and iron/ironing board (on request); rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Daily housekeeping and heating
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Private bathroom
- Heating
- Fireplace
- Daily housekeeping
- Room service (24 hours)
- Separate sitting area
- Free WiFi
- Balcony or patio
- Separate bedroom
- Bedsheets provided
-
Penthouse with 2 Balconies with View (Marco Polo)
1 King Bed
Features a private balcony/patio
Internet - Free WiFi
Entertainment - Digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, phone, and iron/ironing board (on request); rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Daily housekeeping and heating
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Private bathroom
- Heating
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- Balcony or patio
- Bedsheets provided
-
Penthouse with 2 Balconies with View (Admiral Collingwood)
1 King Bed
Features a private balcony/patio
Internet - Free WiFi
Entertainment - Digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletries
Practical - Safe, phone, and iron/ironing board (on request); rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Daily housekeeping and heating
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Private bathroom
- Heating
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- Balcony or patio
- Bedsheets provided
-
Executive Suite
1 King Bed
Internet - Free WiFi
Entertainment - Digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Desk, safe, and phone; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Daily housekeeping and heating
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Heating
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- Bedsheets provided
-
Junior (Family) Suite
1 King Bed and 1 Double Sofa Bed
Internet - Free WiFi
Entertainment - Digital channels
Food & Drink - Coffee/tea maker and 24-hour room service
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, double sofa bed, and phone; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Daily housekeeping and heating
Non-Smoking
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Private bathroom
- Heating
- Sofa bed
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- Bedsheets provided
-
Twin Room
Featuring free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The twin room features a tea and coffee maker, a carpeted floor, heating, as well as a flat-screen TV. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Radio
- Desk
- Toilet
- Private bathroom
- Heating
- Electric kettle
- Linen
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Body soap
- Accessible by lift
- Smoke alarm
- Key card access
-
Twin Room with View
Featuring free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The twin room features a tea and coffee maker, a carpeted floor, heating, as well as a flat-screen TV. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Radio
- Desk
- Toilet
- Private bathroom
- Heating
- Electric kettle
- Linen
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Body soap
- Accessible by lift
- Smoke alarm
- Key card access
-
Twin Room - Disability Access
Featuring free toiletries, this twin room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The twin room features a flat-screen TV, a tea and coffee maker, a carpeted floor and heating. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Radio
- Desk
- Toilet
- Private bathroom
- Heating
- Electric kettle
- Linen
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Adapted bath
- Emergency cord in bathroom
- Shower chair
- Trash cans
- Cots
- Shampoo
- Body soap
- Accessible by lift
- Smoke alarm
- Key card access
-
Double Room - Disability Access
Providing free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The double room is equipped with a flat-screen TV, a tea and coffee maker, a carpeted floor, as well as heating. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Radio
- Desk
- Toilet
- Private bathroom
- Heating
- Electric kettle
- Linen
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Adapted bath
- Emergency cord in bathroom
- Shower chair
- Trash cans
- Cots
- Shampoo
- Body soap
- Accessible by lift
- Smoke alarm
- Key card access
-
Double Room
Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room features a tea and coffee maker, a carpeted floor, heating, as well as a flat-screen TV. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Radio
- Desk
- Toilet
- Private bathroom
- Heating
- Electric kettle
- Linen
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Body soap
- Accessible by lift
- Smoke alarm
- Key card access
-
Double Room with View
Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room features a tea and coffee maker, a carpeted floor, heating, as well as a flat-screen TV. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Radio
- Desk
- Toilet
- Private bathroom
- Heating
- Electric kettle
- Linen
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Body soap
- Accessible by lift
- Smoke alarm
- Key card access
-
Superior Double Room
Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room provides a tea and coffee maker, a carpeted floor, heating, as well as a flat-screen TV. The unit offers 1 bed.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Radio
- Desk
- Toilet
- Private bathroom
- Heating
- Electric kettle
- Linen
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Body soap
- Accessible by lift
- Smoke alarm
- Key card access
Guest Reviews
- Tjg (10/5): fantastic location can’t wait to go back - sea view is outstanding bar staff are lovely all staff are lovely rooms are basic but ok location is outstanding drinks are pricey people didn’t like the bacon or sausages at breakfast :(
- Jane and Pat (8/5): Mostly great - Great location, comfortable room Chef unable to offer me garlic free food
- Alyson (7/5): Wonderful break in the North East - Great location - for the sea front, the river and the Metro into Newcastle.
- Sheila (10/5): -
- STANLEY (9/5): -
- take over (8/5): Really enjoyed it - Great staff, facilities and everything organised well Nothing stand's out
- Liam (7/5): Fantastic location and friendly staff but expensive for the room and food quality. - Location and staff Breakfast and the cost
- Brian (8/5): Nice peaceful - Nice views. Not too far from the restaurants We saw a small bar in reception, we first thought were not drinking there. Not realising when we went for breakfast there was a bar in the conservatory. Was not told about the layout, but maybe we should have had a nosey around.
- Nick (5/5): for the price quite poor - room was warm, all clean and had a bath which is good. Wi-Fi also quick. Tea and coffee selection in the room, but only bog standard instant coffee and tea Receptionist was great, however breakfast and the staff were really disappointing, seemed like they didn't want to be there and had not cleared any tables despite it being quite early in the morning. had to remind her of getting us tea and I didn't even bother asking for coffee as machine looked out of order
- DAVID (7/5): ok - Good location. Bed was uncomfortable. Breakfast was just ok.
- Connector674394 (6/5): Group Evening - A great and enjoyable evening at the hotel, light refreshments were most enjoyable and staff were most welcome and efficient with their service. Would certainly use the hotel in the future.
- elaineo2015 (10/5): South Shields Suite - We attended the South Shields Suite for our Mam's wake. The room was set out well, a nice bright room and the food was exceptional. The favourites were the cod bites and the pasties. It was a lovely venue for a tribute to her and everyone enjoyed the afternoon.
- Abbie (10/5): Lovely and peaceful hotel - It was lovely quite, views lovely and staff were so welcoming. Nothing
- Gary (8/5): Great - Staff very helpful and place was nice and relaxing Bigger TV in room
- mervyn (8/5): We had a very good time and enjoyed our visit - Fantastic location. Clean with friendly staff. A little dated in some areas. Needs some work done
- Calka (10/5): Puiki - Patio vieta labai gera Oras
- F2489ZXamandah (10/5): Fantastic sea views at Little Haven Hotel - Lovely views, clean and quiet hotel. Friendly and attentive staff. Good food in the hotel restaurant with breakfast included in the price of the stay. Free parking with your stay a real bonus so you can leave the car when exploring the beachfront walks.
- Ronald (10/5): Little haven - Great hotel food very good Fantastic location Staff excellent All good
- Michael (7/5): Excellent - Great location friendly staff Bathroom needed som TLC
- Joanne (10/5): A beautiful hotel right on the beach the food and staff were all lovely xx - It was beautiful !! So clean ! Especially as it is listed as a dog friendly hotel . We don’t have dogs so we were worried about this but didn’t have to ! Nothing to report during our stay that was a concern
- davideX6124CO (10/5): I rang to enquire about availability Friday two nights ‘ I was booked in 09.30 Friday morning in room by 09.40. - Excellent all round thank you
- Angela (10/5): - Brillant
- John Martin (9/5): nice hotel,friendly staff,good location and very good value for money food and drinks - Nice clean spacious room ,good views, friendly staff and evening meals and breakfasts very good value for money,big car parking area nothing really
- Snugglywuggly (10/5): - Everything. The building the view the location. Great big huge breakfast. This was a treat for my husbands Birthday. So lovely amazing views. We had several problems with our lovely room. It had a huge bed and magnificent views, but several things didn't work. Quite a few things ! The receptionist Jeanjui and her husband Tom were marvellous. So kind rushing about fixing things, housekeeping came in on her day off, the staff was exceptional. They even gave my husband a bday gift. They handled a difficult situation kindly and professionally and in a way it made our visit. Fabulous
- Alan (6/5): - The view Ants in the drink we were served, poor service at breakfast
- neiljI7832QG (2/5): Ruined my beloved wife's send off. - We paid £1000 for a post-funeral gathering to honor my late wife. What was meant to be a loving, ultimate coffee afternoon was ruined by a shocking lack of care. **Service failures included:** * A severe lack of basic necessities, such as enough plates for guests. * No music was played until guests were leaving. * Issues with the photo display. * Only one overwhelmed junior staff member was available. Although we paid extra for a dedicated coffee service to prevent guests from needing to visit the bar, the service was extremely slow. As a result, many guests had to purchase their own coffee before leaving, and some did not receive any coffee at all. Crucially, management never once visited our event to ensure everything was satisfactory, despite the sensitive nature of the day. Our multiple attempts to raise issues were ignored, and a subsequent formal complaint was met with dismissive excuses. The lack of attention and professionalism from the management compounded our pain and turned a difficult day into a stressful ordeal. I used this venue 8 years ago after my dad's funeral and the service and care was excellent. I expected the same level of service but we were badly let down. There's no do-over for a day like this. Avoid this venue for any important event.
- Michael (8/5): -
- Jacqueline (9/5): - Fabulous spacious room with the most wonderful view of the river and beach. My husband's vegetarian breakfast came with bacon on it, not the vegetarian kind. He hates complaining but obviously it's not really acceptable. They did of course sort it out and apologised. For some that would be a put off. Service was very slow. It would not stop us from returning, it is a lovely hotel.
- Sheila (9/5): - The location is fantastic The hotel is going through changes and outside the boardwalk cafe the grounds look shabby just a little maintenance needed
- Samantha (7/5): -
- Guest (8/5): -
- Vivien (7/5): super - l’endroit le petit déjeuner
- Sharon (10/5): Great hotel& location, staff very friendly, great food menu & you got great size portions. - Lovely clean hotel & lovely location
- Paul (10/5): Paul & jacqui Huddersfield - The hotel so close to the beach it was nice walking the front Room was nice plenty of room nice view from window could see big ships passing Breakfast was great and staff were brilliant We will be going back Nothing to dislike
- theresa (10/5): Fantastic hotel with a warm welcome and lots to do in the area - Friendly welcome from staff and locals, location, views Leaving
- Deborah (10/5): Great food and location. - Nice room, delicious food in the restaurant. Beautiful location and views.
- Kathleen (3/5): Extremely disappointed overall. - The location as we are regular visitors and always stay at least 1 night. No staff available on front desk on our return from a concert; waiting 10mins but no one arrived. Had no tea & coffees etc for the night time. Breakfast was cold, bacon all “clumped” together, egg not made to our requirements/request.
- Amy (7/5): -
- 515jayned (2/5): Tragic awful - The breakfast was cold , they cook far too much food for an empty hotel ! Very dated ! Young staff and a manager and owner who don’t care about your experience ! Just avoid !
- william (8/5): -
- annemN1233BH (6/5): Last visit for us. - Positves - Location is perfect, the view for breakfast in the conservatory is lovely. Rooms are spacious and very clean. Extra toiletries provided. Tea/coffee facilities in the room. Room temperature fully under your control. Reception staff pleasant and welcoming. However - the safe didnt work. No hair dryer in the room, I know you can request one but these are basic expectations for £120 a night. Breakfast was ok, no mushrooms on the full english and no explanation why. Service a wee bit slow, as we were through our fruit juice and halfway down a cuppa before i caught a waitress to request a cooked breakfast. Had the worse nights sleep ever. My side of the mattress had springs poking through it which have really hurt my back and arm. Sockets next to the bed for plugging in phones would also be appreciated. So, unfortunately although we've often stayed here over many years, we wont be back.
- Brotherton (8/5): - The dinner in the restaurant was top class. The location is lovely. The fact that although it was the easter weekend the hotel was quiet so there weren't many staff on. Which is understandable but when you cannot get a drink at a hotel bar then it's quite poor.
- Philip (8/5): - Location
- Ann (10/5): - Close to beach .flat for walking. Helpful staff
- Maur1017 (10/5): Lovely bank holiday visit! - Came along for some food and coffee during the bank holiday, the restaurant staff were more than friendly and helpful even during what I could tell was a busy day for them! There was a lovely young girl with blue hair, didn’t catch her name unfortunately, but she was wonderful and did a great job! The fish and chips were great and the lemon cake was stunning!
- davidtB1241JW (2/5): Terrible food. - Absolutely shocking. Went with the family on Easter Saturday and ordered fish and chips at £14.95. The restaurant was empty and we knew why when the meal arrived. We refused to pay for the meal and we're refunded. We will never return here to eat again.
- Quest459807 (10/5): Amazing stay. - This was our 2nd stay at Little Haven we stayed in Admiral Collingwood suite, it was lovely being able to sit on the 2 balconies having a cuppa. We had room service for breakfast and evening meal and nothing was a bother. The staff couldn't do enough they were so helpful and friendly, felt like home from home. Well worth the money, we had an amazing stay and can't wait to return, Robert and Pat McPhilomey ♥️
- Melanie (10/5): - Plenty of choice on menu for snack main main and breakfast was all value of money
- Lisa (10/5): Beautiful - Clean, friendly staff and lovely location
- Anne (8/5): Cosy location near the sea - Homely friendly hotel with all that we needed
- michellecooper2017 (10/5): Sunday lunch - Had Sunday lunch, the food was amazing, especially the roast potatoes everything was superb, compliments to the chef and staff who were friendly and helpful. I will be visiting again
- Sheila (6/5): - The breakfast was not the best and the quality of produce was quite poor
- Arkadiusz (5/5): - Silence Short and delayed breakfasts with horrible music, difficulty with finding a barman to get a drink, rooms that needs refurbishment.
- 234jamiep (10/5): For the best views and friendliness. - The first thing that made us feel very welcome was the brilliant reception staff, particularly Jeanjie. All of the staff throughout our stay were lovely. We spoke to a lady of the Management named Lauren who explained that they hadn’t had this wonderful hotel for too long and they were refurbishing a lot of the hotel up. The view was amazing, we saw all the ships coming in and going out of the Port of Tyne. The views from our room couldn’t have been better. We will certainly be back to this hotel as it was very handy for the town and visiting National Trust venues, the beautiful beaches and there are so many different places to eat. The rooms at the hotel are very clean even if they are a little tired. If you are looking for a hotel that is very well situated and good value you couldn’t do better than The Little Haven Hotel. Thank you for a wonderful stay.
- karin (6/5): -
- John (8/5): -
- nanajanet76 (10/5): Lovely weekend - Fabulous experience,nothing was to much trouble and the house keeping manager was just amazing,she went above and beyond and we are so grateful to her.beautiful room,spotless comfy,stunning bed,I wanted to bring it home.i didn’t want to come home. Only problem was the breakfast,beautiful restaurant all nice fresh goods we could help our selfs to but the cooked breakfast was not the best. I’m not sure were the sausages are from ,my grand kids are avid sausage eaters but they inedible and the beans were all mushed as tho they had been reheated a few times,not nice.but on saying that it was a lovely time and I’ll be bacl
- marzban (9/5): - This is the 3rd time I have stayed at the Little Haven Hotel in South Shields and it has always been wonderful to be there. The location is beautiful. The views are beautiful. Staff is very friendly. The food is fresh and delicious. Very peaceful and serene. Although the room had some issues I look forward to visiting the property again. Music was very loud for some events for a couple of nights. Room has a few issues to be fixed, namely, front door wouldn't lock, room ceiling light was not working, towel rack in bathroom wouldn't heat up, safe could not be used.
- Michael (8/5): -
- Stephen (9/5): -
- Adrian (5/5): Just one night, that was enough - All of the staff were very friendly and helpful. The hotel seemed tired and there was a musty smell throughout the property.
- KEITH (5/5): overpriced for poor breakfast and non existent WiFi in bedrooms - Room was large clean and facilities except WiFi were good There was no WiFi in the bedroom which today is very poor .Had to go into communal space to obtain reliable WiFi Part of the breakfasts were poor .The coffee was tasteless .The cooked breakfast was poor . scrambled eggs were dreadful and were the mushrooms and tomatoes ( tinned in first day and hard and green on the other days . ) The poached eggs were far better . Overall not a standard one would expect for the price paid off season
- sheepygold (10/5): Excellent quality food - We came for lunch and had sandwiches and a jacket potato with extra chips and hot drinks. All of the food was excellent quality and reasonably priced. The conservatory is comfortable and has great views over the river Tyne.
- cartoon-economics (2/5): Just don't - Just don't When the cook can burn meat balls .... I have not been to this hotel for over 20 years and was curious . Oh boy do I wish I'd driven on . Spicy meat balls for starter .. burnt to a sinder with a none descriptive sauce . They go back and take s o long to come back the main has been served and this time the bread is burnt. Obviously a cook with no pride in what they do . Little haven burger very ordinary, Spoons on a bad day. Overall somewhere where they have a captive market from their residents and really don't dare what they offer
- bigbirdcannyc (8/5): Hotel yes... Restaurant no. - The both of us stayed for one of our birthdays, perfect location for peace & quiet. Views are absolutely unreal. Lovely member of staff at check in, The warmth was immediately welcomed too! Our room, was immaculate!!! Everything was immaculate, from the carpets too the toilet, warm room & hot water, we couldn't find a speck of dust in the whole hotel or even a negative point....... untill breakfast, The dining area requires some immediate cleaning, the dust, the cobwebs, the dirty table cloth, the dirty floor, the roof the green algae is rather off putting also, 5 of us eating in the dining area, 2 being ourselves our food = ( beans sausage & 2 hash brown) took near 25 minutes, food was lukewarm at best, (chef had long shoulder hair no hair net/hat being worn) can't comment on the bar area as we do not drink so didn't use this facility. I'd 100% reccomend a stay at the hotel, as that was immaculate and we would stay ourselves again, however would not book/eat there unfortunately.
- M2087ZNkimo (10/5): Amazing staff who go above and beyond! - We’ve just returned from a two night stay at this beautiful hotel, and we genuinely cannot thank the staff enough for how friendly and attentive they have been. We arrived to find that there was an issue with our hotel room door, and the staff were so supportive and responsive, and arranged for us to be upgraded to a junior suite, which was a really lovely surprise and decision from them. The room was fantastic, along with the view, and the extra touches in the room were another lovely surprise. The managers didn’t have to upgrade us, so we were extremely touched that they did, as we’ve had an awful start to the year as a family, so being shown such kindness was such a lovely boost. We honestly cannot thank you enough. The hotel was incredibly busy and yet each and every member of staff maintained compassion and respect and were always smiling and helpful, which is so commendable, given how many people were using the hotel facilities. Hospitality is a hard role, and yet all staff remained professional and respectful. We would like to extend a special thank you to Cheryl, the lovely head of housekeeping, who made sure that we had everything we needed, and even arranged for us to have an extra heater in the room, after I explained that my mam was unwell and was feeling the cold. Cheryl came to see us before we left and asked if mam was feeling better, and it’s this kind of compassion and kindness that makes people want to return time after time. We genuinely cannot thank you all enough for how kind you all were and for supporting mam and I throughout our stay. We are hoping to return again soon!
- 892kimberleyb (10/5): Amazing stay where the staff went above and beyond! - We had the most amazing stay from start to finish, I’d told them it was my little girls birthday expecting maybe a couple balloons but they went above and beyond, there where banners, lots of balloons, beautifully decorated towels, sweeties for her and a card from all of the staff my little girl was so happy! The view from our room was beautiful, the beds very comfy and the breakfast the next morning was amazing the children got to see the dfds ferry coming in and the lady even opened the door for us to go outside and get a better look, the ladies at breakfast where extremely helpful and really nice. All in all a fantastic stay and would definitely come back again! Thankyou
- Neil (3/5): - It was cold , in the room
- Christopher (7/5): -
- Jade (10/5): Lovely stay :) - Room is very comfortable and spotless, with a lovely view. Beds very comfortable too :) Nothing to not like
- Harry (5/5): -
- Katy (5/5): - The staff......... Each & Every member of staff that we met we're a real credit to the hotel........ NOTHING was too much trouble...... Although clean the hotel was 'dated', in need of a tidy up.... . A lick of paint.........some modernisation & some minor repairs Our room was, for the price, ok 👍🏻 but a few attention to details ( replace old bath panels, broken toilet seat connections ) My bed was broken & the heating in the room not working (although no sooner mentioned the staff brought another heater and we were warm enough).....AMAZING staff..... With a little investment and TLC this hotel could DEFINITELY charge more...... If in the area again, I WOULD stay here again...
- karenaC9584YD (8/5): Honest review of a lovely stay. - Beautifully situated,friendly and attentive staff. we booked the Collingwood suite which was lovely. The sofa prehaps needs replacing, you sink to the side! but still comfortable and some handles off draws missing. Other than than that we were very happy with the accommodation and slept well. I think the price broadly reflects the room, so no complaints there really though WiFi not great and couldn't get Netflix. It was spotlessly clean and tidy, warm and smelt fresh. Not aware of noise especially. I would suggest that having a service room menu would be nice even if it is a reduced one as having to go down to order it defeats the object! Cooked breakfast was ok, poached eggs perfect but sausage and bacon could have been a bit better. Having said all that we enjoyed our stay, it is a three star hotel but it would be lovely to see it strive to be a four star. I have tried to be honest with this review but overall we had a lovely stay and would come back.
- paul (8/5): - rooms were ok just needs updating and was cold cold rooms
- L1493YValbertt (2/5): Extremely disappointing New Year's Eve Gala. No Response from Management - After raising our concerns by phone, we were advised by the management team to submit our complaint in writing, which we did via email and letter, followed by a further chase email. Unfortunately, having received no acknowledgement or response to any of this correspondence, we feel we have no option but to share our experience publicly. Our overnight stay at The Little Haven Hotel for the New Year’s Eve Gala was extremely disappointing and fell well below the standard we have previously experienced at your hotel. We chose to book this New Year’s Eve stay specifically because of our previous visit, which was organised to perfection and could not have been better. That experience gave us complete confidence to return, making this year’s visit all the more disappointing. On arrival, our room was freezing cold and very uncomfortable. We were forced to leave the room and go to the downstairs bar for coffee while waiting for it to warm up, which was an unacceptable start to what was meant to be a special evening. We attended the gala dinner at 7:00pm, with food scheduled to be served at 7:30pm. However, it was 7:50pm before our starter arrived. My wife’s starter consisted of eight mussels, which were completely cold and served with only a lukewarm sauce. After this, we were left waiting until approximately 8:50pm before being allowed to approach the buffet. Our table was the last to be served. By this time, there was hardly any salmon left. As a result, we decided against eating it and instead opted for the beef and pork from the carvery. Unfortunately, the vegetable selection was extremely limited. The only vegetables available were roast potatoes, sprouts, and broccoli, all of which were barely warm. The meat was the only item served hot. When I went to the dessert counter, there was almost nothing left, once again because our table was served last and other tables were able to return for second portions before we had even received our first. Only five profiteroles remained. Although the staff kindly provided me with a crumble and custard from the kitchen, this should not have been necessary and highlights the poor organisation of the evening. At a cost of £96 per person for the gala buffet, this experience represented extremely poor value for money. We raised our concerns on the night with the restaurant manager regarding both the quality of the food and the cost of the evening. Sadly, the following morning did little to improve matters, as breakfast was once again only lukewarm. We would have raised our concerns further, but were informed that the hotel manager was not available. At that stage, we simply wanted to return home. Overall, the evening was poorly organised and the standard of food and service was unacceptable, particularly when compared to our previous visit, which set a very high standard and made this year’s experience all the more disappointing. We have made several attempts to resolve this matter privately and would still welcome a response to our email and written complaint. We hope the management team will now acknowledge our concerns and explain how they intend to address them.
- Liz (5/5): -
- Colin (7/5): - Breakfast was very disappointing, tuff sausage over cooked egg , hash brown warmed up , tinned tomatoes and beans were good
- Alison (8/5): - Lovely location practically on the beach, nice view out to sea. Friendly staff. Comfortable room
- Wayne Hewitson (10/5): - Location was excellent
- Dawn (9/5): Very relaxing , fab location - Have seen changes since my last visit, definitely seen some improvements, great location Nothing
- Don (10/5): Great stay - Seaview Na
- Ethan (10/5): Lovely relaxing stay x - The breakfast was lovely, friendly staff ,lovely room ,really clean . cant fault you at all. Room got a bit cold during the night , but that's it , we coukd have asked for extra bedding, but we didnt want to make a fuss x
- Kathleen (9/5): Friendly hotel with amazing views, the best in South Shields!! - Lovely hotel with fabulous views over the Tyne and also a beach. Staff very welcoming and friendly especially the receptionists. Breakfast was large with plenty of choice and variety to suit everyone's palate. A big bonus was that there is plenty of free parking.
- lynne2210 (2/5): - Location The room was absolutely freezing cold all night and I had raised this with staff when first arrived and they said they had been to sort issue out and room would warm up but never so we had to go straight to bed to warm up with duvet as room freezing I did tell staff again before checking out and told someone would be in touch but over a week later and no response at all
- Carole (10/5): I would recommend a stay at The Little Haven to anyone. - We liked the room, the view, the bar and the restaurant in the conservatory. No complaints
- Jenny (8/5): -
- Matthew (8/5): Lovely location, very clean and friendly staff !! - Great location and very clean Nothing
- Muriel (9/5): Value for money.ideal location.Been quite a few times never been disappointed - Breakfast was Excellant good choice. Nothing everything was fine
- Christopher (7/5): Decent price, could be cleaner but cheap and cheerful. - Location, price wasn’t too bad Needs TLC, room was cold and slight damage in some areas. Average age staying at the hotel was about 80. No real care nor attention, food options poor considering it’s on the sea front. No wine glasses for drinks, slow and service was poor.
- Pat (9/5): Lovely time - Room clean and tidy. Excellent sea view from room. Unfortunately they ran out of pastries for breakfast on the Sunday
- Lisa (8/5): View and location were great - Location and view were great. Bed uncomfortable, long hairs on tiles on bathroom floor, there when we went into the room for the first time. No drinking water in the room.
- Harry (1/5): - The view was absolutely amazing. The room was really outdated wasn't worth what I paid.
- Elaine (8/5): Amazing - The breakfast was amazing Staff are very friendly Venue amazing Hair dryer in room
- Arefeh (7/5): the beach area was very good; our room was very noisy. - beach area was very beautiful. Our room was in ground floor which was very noisy the music and restaurant entertainment also even mid night people talk and we couldn't sleep.
- Margaret (10/5): -
- Neil (5/5): Staff member not professional - Views Staff attitude
- Moira (7/5): -
- Glen (10/5): -
- Lee (6/5): -
- Christopher (6/5): It was good - Located Needs black out blinds and a fridge in the room
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