Holiday Terrace Beachfront Hotel, a By The Sea Resort

Name: Holiday Terrace Beachfront Hotel, a By The Sea Resort
Address: 11831 Front Beach Rd, Panama City Beach, us

Location: 11831 Front Beach Rd, Panama City Beach, us

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Beachfront Paradise

Private Beach Area and Outdoor Pool
Holiday Terrace Beachfront Hotel offers a private beach area for guests to unwind and enjoy the sun. The outdoor swimming pool provides a refreshing escape for those looking to cool off after a day of exploring Panama City Beach.

Comfortable Rooms with Stunning Views
Each air-conditioned room at the 3-star hotel boasts sea views, ensuring a relaxing stay. Guests can also enjoy modern amenities such as free WiFi, flat-screen TVs, and kitchenettes for added convenience.

Convenient Location near Attractions
Located close to Shipwreck Island and Ripley's Believe it or Not!, the hotel provides easy access to popular attractions. Explore ZooWorld Zoological Conservatory and Gulf World Marine Park just a short drive away.

Experience beachfront bliss at Holiday Terrace Beachfront Hotel - book your stay now for a memorable getaway.

Important Information

Our per-night resort fee is charged at check-in. The resort fee is $14 plus tax year round. Jan- April $9 May-August $24 September- December $9 Please note, if a credit card is not provided at check-in, the property will charge a USD 200 cash deposit for incidentals.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay.

Policies

Check-in: 04:00 PM - 12:00 AM

Check-out: 10:00 AM

Amenities & Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Facilities for disabled guests
Kids' outdoor play equipment
Shallow end
Smoke alarms
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Pool sun loungers
Offsite parking discounted rates available
Private beach nearby
Internet access
Exercise/lap pool
Swimming nearby
Beach club nearby (surcharge)
Beach toys

Rooms Available

Beachfront Classic Room - King - ADA

The spacious triple room has a private bathroom fitted with a bath or a shower and a hairdryer. This triple room features a coffee machine and a flat-screen TV. The unit has 1 bed.

Max Occupancy: 3 (3 Adults)
- Hair dryer
- Refrigerator
- Toilet
- Microwave
- Private bathroom
- Coffee machine
- Shampoo
- Conditioner
- Body soap
Beachfront Deluxe Suite - King with Kitchen

This suite includes 1 bedroom, a kitchen and 1 bathroom with a bath or a shower and a hairdryer. In the kitchen, guests will find a stovetop, a refrigerator, an oven and a microwave. This suite offers a coffee machine and a flat-screen TV. The unit has 1 bed.

Max Occupancy: 4 (4 Adults)
- Hair dryer
- Refrigerator
- Toilet
- Microwave
- Private bathroom
- Kitchen
- Oven
- Stovetop
- Coffee machine
- Shampoo
- Conditioner
- Body soap
Beachfront Deluxe Suite - Double/Double with Kitchen - Top Floor

The spacious double room has a private bathroom fitted with a bath or a shower and a hairdryer. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, an oven and a microwave. This double room features a coffee machine and a flat-screen TV. The unit has 3 beds.

Max Occupancy: 6 (4 Adults)
- Hair dryer
- Refrigerator
- Toilet
- Microwave
- Private bathroom
- Kitchen
- Oven
- Stovetop
- Coffee machine
- Shampoo
- Conditioner
- Body soap
Beachfront Deluxe Suite - Double/Double - ADA

The spacious quadruple room has a private bathroom fitted with a bath or a shower and a hairdryer. This quadruple room offers a coffee machine and a flat-screen TV. The unit has 2 beds.

Max Occupancy: 4 (4 Adults)
- Hair dryer
- Refrigerator
- Toilet
- Microwave
- Private bathroom
- Coffee machine
- Shampoo
- Conditioner
- Body soap
Deluxe Suite, 2 Queen Beds, Beachfront

2 Queen Beds
Features a private balcony

Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Kitchenette with refrigerator, stovetop, oven, and microwave
Sleep - Bed sheets
Bathroom - Private bathroom, towels, and a shower/tub combination
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Need to Know - Housekeeping on request
Non-Smoking
Room is accessed via exterior corridors

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Air conditioning
- Kitchenette
- Microwave
- Private bathroom
- Oven
- Stovetop
- Free Local calls
- Access via exterior corridors
- Free WiFi
- Bedsheets provided
- Change of towels (on request)
- Change of bed sheets (on request)
Beachfront Deluxe Suite - Double/Double with Kitchen

The suite features a private bathroom fitted with a bath or a shower and a hairdryer. The well-fitted kitchen has a stovetop, a refrigerator, an oven and a microwave. This suite offers a coffee machine and a flat-screen TV.

Max Occupancy: 4 (4 Adults)
- Hair dryer
- Refrigerator
- Toilet
- Microwave
- Private bathroom
- Kitchen
- Oven
- Stovetop
- Coffee machine
- Shampoo
- Conditioner
- Body soap
Classic Room - King

The spacious triple room features a private bathroom equipped with a bath or a shower and a hairdryer. This triple room offers a coffee machine and a flat-screen TV. The unit offers 1 bed.

Max Occupancy: 3 (3 Adults)
- Hair dryer
- Refrigerator
- Toilet
- Microwave
- Private bathroom
- Coffee machine
- Shampoo
- Conditioner
- Body soap
Premier Suite, Multiple Beds, Kitchen, Beachfront

1 King Bed and 1 Queen Bed
Features a private balcony

Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Kitchenette with refrigerator, stovetop, oven, and microwave
Sleep - Bed sheets
Bathroom - Private bathroom, towels, and a shower/tub combination
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Need to Know - Housekeeping on request
Non-Smoking
Room is accessed via exterior corridors

Max Occupancy: 1 (1 Adults)
- Coffee/tea maker
- TV
- Air conditioning
- Kitchenette
- Microwave
- Private bathroom
- Oven
- Stovetop
- Free Local calls
- Access via exterior corridors
- Free WiFi
- Bedsheets provided
- Change of towels (on request)
- Change of bed sheets (on request)
Deluxe Suite, Multiple Beds, Kitchen, Beachfront (Top Floor)

2 Double Beds and 1 Double Sofa Bed
Features a private balcony

Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Kitchenette with refrigerator, stovetop, oven, and microwave
Sleep - Bed sheets
Bathroom - Private bathroom, towels, and a shower/tub combination
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Need to Know - Housekeeping on request
Non-Smoking
Room is accessed via exterior corridors

Max Occupancy: 6 (4 Adults)
- Coffee/tea maker
- TV
- Air conditioning
- Kitchenette
- Microwave
- Private bathroom
- Oven
- Stovetop
- Free Local calls
- Access via exterior corridors
- Free WiFi
- Bedsheets provided
- Change of towels (on request)
- Change of bed sheets (on request)
Classic Room, 1 King Bed, Beachfront

1 King Bed
Features a private balcony

Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Kitchenette with refrigerator, stovetop, oven, and microwave
Sleep - Bed sheets
Bathroom - Private bathroom, towels, and a shower/tub combination
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Need to Know - Housekeeping on request
Non-Smoking
Room is accessed via exterior corridors

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- TV
- Air conditioning
- Kitchenette
- Microwave
- Private bathroom
- Oven
- Stovetop
- Free Local calls
- Access via exterior corridors
- Free WiFi
- Bedsheets provided
- Change of towels (on request)
- Change of bed sheets (on request)
Deluxe Suite, 1 King Bed, Kitchen, Beachfront

1 King Bed
Balcony with beach views

Layout - Bedroom
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Kitchenette with refrigerator, stovetop, oven, and microwave
Sleep - Bed sheets
Bathroom - Private bathroom, towels, and a shower/tub combination
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Need to Know - Housekeeping on request
Non-Smoking
Room is accessed via exterior corridors

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Air conditioning
- Kitchenette
- Microwave
- Private bathroom
- Oven
- Stovetop
- Free Local calls
- Access via exterior corridors
- Free WiFi
- Bedsheets provided
- Change of towels (on request)
- Change of bed sheets (on request)
King Suite With Ocean/Gulf View

Boasting a private entrance, this air-conditioned suite features a kitchenette, 1 bedroom and 1 bathroom with a bath or a shower and a hairdryer. The suite's kitchenette, which has a refrigerator and a microwave, is available for cooking and storing food. Featuring a balcony with sea views, this suite also features a coffee machine and a flat-screen TV with cable channels. The unit has 2 beds.

Max Occupancy: 4 (4 Adults)
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Private entrance
- Coffee machine
- Toilet paper
- Sofa bed
- Trash cans
- Accessible by lift
Suite With Ocean/Gulf View

Featuring a private entrance, this air-conditioned suite comprises a kitchenette, 1 bedroom and 1 bathroom with a bath or a shower and a hairdryer. The suite's kitchenette, which features a refrigerator and a microwave, is available for cooking and storing food. Boasting a balcony with sea views, this suite also provides a coffee machine and a flat-screen TV with cable channels. The unit offers 3 beds.

Max Occupancy: 4 (4 Adults)
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Private entrance
- Coffee machine
- Toilet paper
- Sofa bed
- Trash cans
- Accessible by lift

Guest Reviews

abbyes2025 (2/5): 👎 - It was not clean when we got there and I asked them to clean it and supply few towels (there was none) and they told me they would and never did. The floors were sticky and just gross! Only good thing about this place was the pool and the view!
Abbie Clair (1/5): -
Guest (10/5): Great location - Great location Excellent
Angela (7/5): -
Jill (7/5): Nice will stay after remodel! - Location and staff friendly and helpful. Only one elevator worked and was supposed to be two queens was more like two full size beds.
James (1/5): -
Christie (5/5): - The view of the ocean People left dogs tied on the balcony Consistently barking, unable to sleep The smell of weed
Jennifer (8/5): - The view, linens, layout. The sunk in mattress and filthy floors.
Donaldson (1/5): - Location Roaches everywhere
Tina (10/5): We always enjoy Holiday Terrace. The rooms are clean and the view of the ocean is perfect. The staff is friendly and tha - Nice and clean
Rhonda (10/5): -
Eastman (9/5): - A great value and location. We have stayed there six or eight times. The bathroom vent fan didn't work and the light switch was upside down. If you walked barefoot in the room your feet were black. Overall we like Holiday Terrace and look forward to seeing it after the remodel.
Guest (6/5): -
Farmer (6/5): - Location AC stopped working
Andrea (1/5): They don’t tell you that the construction starts at 7am it’s so loud you can’t sleep. Plus only one elevator works and i - The location is the only good thing They don’t tell you that the construction starts at 7am it’s so loud you can’t sleep. Plus only one elevator works and it takes forever. Room wasn’t clean, no towels for the shower. It was a joke and will never go back!!
Melissa (10/5): Fabulous - Very family oriented. Wouldn’t stay if Bryanna wasn’t here love this hotel very relaxing and accommodating . Only place for me even recommended it to all family and friends
Bryan (6/5): Stay was alright, they are beginning to remodel which I feel is needed, will return after remodelin. - It was a great location, views are beautiful, room was huge. Kitchen area was nice. Can’t wait for the remodeling to be done. Room wasn’t extremely clean, towels were super thin and no wash cloths to use. Mattress was old and worn out, found it odd that the comforter was put on before the sheet. I stripped the bed and remade it.
Anglee (4/5): - This was our second stay here. Will not atay here any more
Yiovanny (10/5): -
James (10/5): -
Jim (4/5): Don’t stay there - Front door was messed up had a hole in it. You could hear the wind blowing through kitchenette needs to be updated really bad back door was messed up also very hard to close and most of the times it wouldn’t stay closed people all around us were smoking I got charged For smoking in my room and I don’t smoke and still fighting to try to get my money back.
Stacy (8/5): -
Honey (6/5): - The elevator is constantly not working. The lights in hallway and noise from ice machine forbid you to get sleep. The sheets, bedding and towels are very outdated. You’re not able to enjoy the back patio because there’s constant smoke and weed smells from other balconies. The outside shower to the beach is beyond old and needs to be replaced. It seems like no one is cleaning up the property at all. I stayed for two days and the same trash and dead bugs all around the property were never removed. When it rains the whole upstairs hallways gets flooded and no one manages it. The free coffee and parking was nice.
Blair (10/5): -
Melissa (10/5): -
Luis (10/5): Todo muy bien para lo que se pagó - La ubicación, el precio
Ronhdy (10/5): -
melissahU2062LR (10/5): Wonderful Hotel - Wonderful experience from booking the room to the stay. I will definitely book with them again. I will be recommending this hotel to my family and friends.
cardarel (10/5): Great location great price - Price
Tracy (10/5): -
tonyad513 (10/5): Will always be my first choice - Always enjoy staying here! Always comfy spacious and the layout is the best! Enjoyed the pool! Most importantly they allow my fur baby to stay !
M3795KQkyles (10/5): Excellent - Wonderful experience, it really is a bang for your buck. Lovely view and amazing access to everything. Would definitely recommend to anyone.
beverly (8/5): - Good location.
569gaily (10/5): Panama City Beach stay at the Holiday Terrace - Great beaches, rooms were good kind of like a sm condo. Very nice. All staff encounters were positive. Would stay again.
sarahgC5882EI (10/5): Great service - They were very friendly and we enjoy staying there. It was in a great place. The beach was great to wake up to. We will be going back.
Tori (10/5): - Yes we had an ocean view, on beach. Staff friendly and helpful. Room was very clean. Will definitely be interested in booking here again.
Sharon (10/5): -
JJ (4/5): - It was very cheap but the pool was nasty could use updates the room wasn’t terrible but could have been cleaner. Staff was very very very rude that worked the desk!
Telena (10/5): Overall stay was great! - Ocean front and big rooms Cigarette smell
Marco (10/5): - Friendly staff, 24 hour coffee, excellent view. Great price for 5 days.
torih930 (10/5): Clean, beautiful view, kind staff - This place is so nice clean room, great view close to just about everything! The staff are so sweet we loved our stay here!
Shanta (7/5): -
Sharon (7/5): -
Q9440ODcindys (6/5): Poor customer service but nice views - If you are a pet friendly hotel on the beach your room is going to have dog hair. They charge an extra cleaning fee for dog hair. Raise your pet deposit. The floor were dirty and the beds had no bed covers and the sheets did not fit. Nice views and nice size room but the service was not good .
Richard A. (8/5): - We love this particular location/venue and have stayed in the past/ and will stay in future. But, the place is old and in disrepair in many respects. The hotel is about to go through some major renovations. Badly needed, including elevators. Other than that, great location. Great view with balcony and full kitchen. Staff great !!
Lyndsey (6/5): - Not bad at all for the price. It’s a good deal and you get what you pay for. We had a great stay. The staff was great! The balcony’s get very gross. Rooms should provide a broom or vacuum. Having only one elevator and having water cut off one day sucked but was fine. Pet friendly was great and accommodating but wish there was better spaces on the property to walk the dog simce they aren’t allowed in the beach. Just over grown parking lot with trash and 2 empty dumpsters.
P9587MItammyg (8/5): Great place - The room was very clean. The staff was both friendly and professional. The only issue I had was getting booked twice for my room and I had to wait 3 days for the refund to deposit into my account. That money was supposed to be for my vacation. Thankfully I had extra. The manager gave us two tickets for complimentary breakfast. She was understanding and very remorseful. It wasn't her fault, but the fault of another staff member. Overall, the experience was good. They do need more bellhop for guests to take luggage to and from rooms.
Johnny (10/5): MY STAY IN SEPTEMBER - IT WAS NICE TO BE ABLE TO TAKE OUR PET WITHOUT A PROBLEM. THE VIEW OF THE BEACH WAS GREAT. I ENJOYED THE BALCONY IN THE EVENINGS TO LISTEN TO THE WAVES.
Z7158MLwendyp (8/5): Very nice - Location is great. Room was clean and very comfortable. View from room was amazing . It was very nice they had shampoo and stuff but no lotion.
stacypE2540NJ (8/5): Amazing front views - Spent my bday weekend here and it was absolutely amazing the water and hotel right in front of the ocean, the views were breathtaking! The hotel was very nice and quiet. The pool was nice not too busy with lots of people but alright. I just loved how this hotel was super dog friendly and nice to my babygirl. Will be returning for sure with my baby and rest of my family!
Flyer43171123073 (10/5): Overall the best place to stay - Friendly staff, clean rooms, great ocean view, nice atmosphere. We will definitely be back next year for vacation. Easy directions great location.
Teresa (4/5): - Pool area was terrible.
Tracy (10/5): - N/A
K2886MKjustinb (10/5): Worth it!! - This place was AMAZING!! The room was perfect for our puppies, tile floors were a big benefit. The view from the window and balcony were the best!! The AC units front and back cranked out ice cold air!! Also, on the balcony the AC unit blows out nice warm air and we used that to dry our beach towels during the night. Despite other reviews we found zero bugs of any sort. The stove and oven worked great also the fridge and freezer were working extremely well despite how old they all looked. The room was clean as it could be and our puppies didn’t mind a few imperfections with the usual wear and tear of the room that is a bit dated. Checking in with Lisa was a great help, she is wonderful and needs a raise!! She informed us the beach behind the puppy friendly hotel was not puppy friendly but gave us directions to the dog beach one pier west of the pier by the hotel. Parking was readily available at pier park and the walk wasn’t terrible, it gave us time to dry off before getting in the vehicle. Towels and linens provided were perfectly adequate. Toiletries such as shampoo, conditioner, shower gel, hand soap, lotion facial tissues, etc were plentiful. The shower had plenty of water pressure and nice hot water. This place even provided dish soap by the sink!! The dishes and cookware were limited however adequate for four people. The grills by the pool were very familiar, I think every state park in America has the same style grill. Bring your charcoal and lighter fluid, save on money going out to eat and have a family cookout!! Tether the puppies to the huge picnic table and be a family!! There were also a variety of grilling utensils by the grill we did not expect so we brought our own. The pool was crystal clear with plenty of seating, fenced in with towels available. My wife and I will absolutely return and recommend the Holiday Terrace to anyone wishing to vacation on a budget with their canine companions. Location is great. Lots of souvenir shops, golf cart rentals, beach rentals are available right there in walking distance. If you have a beach cart, make sure it has a minimum of 12 inch inflatable wheels. The super soft, ultra white powdery sand is as beautiful as it is challenging to pull your cart down to the gulf’s edge.
342kathyq (10/5): Great experience - It was VERY CLEAN and updated since my trip in 2023 Loved being able to have our service dogs with us .waiting for next trip! Front desk clerks very friendly
Bridgette (10/5): Perfect for my little family. We stayed a week and definitely enjoyed our stay. - We loved that the room had a kitchen and balcony, and having a pool was nice. N/A
Patricia (8/5): - Keys didn't open door, elevator didn't work, walked up 4 flights and then back down, employee wanted me to WAIT IN LINE to get keys activated. In room no soap, no shampoo, no toilet paper,no wash cloths.
Pineda (3/5): - Xxx Xxx
Sightsee770387 (4/5): Pcb - The people. That work there are super super super super super. Great, but your hotel is a will not recommend it to anyone.
lesliesH5306WG (10/5): Thumbs up! - This is our favorite spot to stay at on the beach! Idk what more you could ask for, cheap prices & great view of the ocean right on your balcony! We always look forward to staying here when we visit PCB!
cheryl (8/5): - The staff is always friendly and location is great. Love the pet friendliness. Always enjoy our stay.
Lisa (8/5): - The rooms don’t have black out curtains which allowed the lights outside to shine through window curtains where the bed was making it hard to sleep.
Stacey (8/5): Room 201 - I recommend cleaning the floors a little better, they were very dirty.
Raynel (10/5): - Definitely coming back.
174russd (2/5): Not Great! - The place definitely needs to be upgraded. We will not be staying there again They also need to get a new cleaning crew. The floors were full of dirt and my grandsons walked from the front door to the balcony door and his feet were black from filth. The shower had black mold all around the faucets and hand rail. There was what appeared to be a a large ketchup stain ( I hope) where the table was in the living area. The outside of the building looked ran down and unkept with black moldy stuff everywhere. The only positive was that all of the staff were very nice!
hayleysM2584ME (6/5): Good for the price - It was okay for the price. It definitely needs a deep cleaning. The floors need mopped bad. The tub needs cleaning and all the baseboards need a pick me up. Other than that the view from the balcony was beautiful and the house keeping came by everyday to make sure we had clean towels, toilet paper, etc.
V1353ERaprilh (8/5): Good - We had a great experience with Holiday Terrace besides the fact they had low staff, in which it ran the linen late. The floors need a really good scrubbing. Overall the room and service was great.
Oscar (2/5): - No good
pamelacV5090IT (10/5): Great stay!!! - Our entire stay was great. One elevator was broken but thats understandable as much as they are used. We will be back!!!!! The staff were super friendly and helpful if we needed anything.
Navigator52263191234 (6/5): The price was right! - This is a great place to stay if you're good with 2 star hotels & your expectations aren'tunrealistic. The staff were all very accommodating & friendly. One of the elevators is out of order, so the working elevator is busy & takes a while - be patient! The location of the hotel is perfect - it's oceanfront & near all the popular PCB attractions & restaurants. The convenience of being able to walk out to the beach whenever you want is great & the views from the balcony are spectacular! The room itself has a great layout with a living room/kitchen area that is separate from the bedroom area & there's a TV in each room, however, there are many updates & repairs needed. The paint on the ceiling is peeling, the floor tiles are cracked & broken, the countertops are stained, the toilet runs, the couch needs to be cleaned, the toaster was missing & we were unable to get one from the front desk after being told several times they would send one up (they ended up finally telling us they didn't have a replacement, but that took 2 days)... We were able to overlook all of that because the price was right & we were on the beach. The things we were not able to overlook (& the reason for the low rating) this is supposed to be a smoke free building. Unfortunately, we weren't able to enjoy our balcony at all during our stay. One of the neighbors next to us camped out on their balcony to smoke cigarettes & weed which, of course, blew into our balcony. Morning, noon & night... they were there. Another neighbor below us had 2 dogs that barked incessantly. I am not against Service Dogs - service dogs are trained & very helpful for medical purposes - they do not bark incessantly. *If you do not want neighbors with dogs DO NOT stay at this hotel as they are PET FRIENDLY! Overall, we made our stay enjoyable because we love the beach & PCB. ❤️
Stough (9/5): - Location No wall plugs by the bed, only one nightstand
Lexi (2/5): Disgusting - Our stay at this hotel was extremely disappointing. When we arrived, we were told our reservation had been cancelled without any prior notice. After some time, we were finally given a room—but it was in unacceptable condition. The room was filthy. There were stains that appeared to be blood on the door, bed, and wall. Mold was visible on the side of the bed and on the ceiling. When we reported this to the front desk, they sent the lead housekeeper to clean the room. She insisted the stains were “just rust,” but the door was wooden—rust isn’t even possible on wood. The floor was also grimy and clearly hadn’t been cleaned properly. To make matters worse, they failed to disclose an additional $200 security deposit at the time of booking. We only found out about it during check-in. While the hotel advertises itself as “dog-friendly,” that wasn’t our experience. There was no designated area for dogs to relieve themselves, and the surrounding grounds were covered in broken glass and trash. It was unsafe to walk our dog anywhere nearby. Even worse, the beach directly behind the hotel does not allow dogs, and you can be fined if you’re caught with one there. The room was uncomfortable, the conditions were unsanitary, and the staff was unhelpful. Despite the poor experience, they refused to offer any discount or compensation. We would have left for another hotel, but traveling with our dog made that difficult. I can usually overlook minor inconveniences, but this stay was not ok.
Melissa (8/5): There is no MAJOR issues with this hotel, we really enjoyed our stay and would stay again. - We liked that it was so close to the beach, they even have a little grill area with picnic tables to enjoy dinner. the rooms are big and it was nice to have a full kitchen in the king suite, there is minimum pots pans and silver wear but it was fine and we made it work, water pressure in our room was amazing, the other room not so much. beds were decently comfortable. i liked that if you book on here, the resort fees are included in this price and not have to be paid at check in. there is a 50 per night damage deposit which can be paid in cash or your card, check in and check out was super easy and they ladies at the desk were nice. parking is free and they have a big parking area which was good taking our husbands work truck, if you have a golf cart theyll give you a parking pass for that also free. its a 6 mins drive from Walmart and there is a convenient store right across the street. the air conditioning worked nice as long as the doors were shut. the price was good, its also pet friendly but was clean and didnt smell like animals at all. they serve hot coffee in the mornings which was nice. I didnt like that one elevator was broken, so it was a pretty long wait for the one that was working at times. we did us the stairs a bit because of this issue. the sheets didnt fit the bed, as soon as we laid down the corners came off. They dont come in your room and clean it (which some people are okay with this), because they dont, the floor ws super dirty and sandy, if you walk around barefoot, your feet will be black, I had to go to the front desk and ask for towels, wash cloths and trash bags. There was a few rust spots in the ceiling. there was no light on our balcony. we also requested our rooms to be close togeather as i booked them together, that didnt happen, one was on the 6th floor, and the other was on the 4th.
Velázquez González (10/5): Vista hermosa - Si estaba perfecto
Ortez (1/5): Disappointed - The view No light at all anywhere in the living/sitting room.spagetti stains ( I hope) across living room ceiling .no smoke detector . extensive leaking dripping mold on balcony.ac unit in living room was so loud you couldn't hear or sleep.an I went to front desk about the ac maintenance came an did nothing.hotel was told in advance my 14 daughter would be with us an the pull out bed had no sheets blankets or pillow.went to front desk at nine pm an got a blanket an pillow.im so very disappointed in our stay IV stayed here 4 times and y'all are my favorite PCB place to stay.we loved it here up until this stay.im writing this review while I sit on the balcony an I'm sorry it has been such a let down.and our refrigerator was right beside the bathroom sink...just yuck
Haley (4/5): - Will NEVER stay here again. The payment situation was an absolute mess, especially if you book through a 3rd party like Expedia. Be sure to check your bank account because it charged my card the full amount our 2nd day there but only stayed pending the whole time… and then got taken out a week later after it was already taken out before hand…There is a security deposit that is not mentioned FYI that is $50 PER NIGHT that is not part of the itinerary. They never bring you clean towels/ wash cloths, you have to go down to the desk to get them. The elevator was very slow and one of them wasn’t even working so it was easier just to take the stairs (mind you- we were on the 6th FLOOR!)
Joy (10/5): - The best pet friendly hotel on PCB!
April (6/5): - Provide kitchen sponges for washing dishes and cleaning countertops. Never given washcloths. Older property. Pool was nice, beach was perfect. It wasn't terrible, but it wasn't fantastic. I didn't feel unsafe. Beds are hard, pillows were good. A little more cleaning could have been done in the room, mirror was filthy. We were on the 5th floor.
Nenad (5/5): - Location is good Booking.com problem with checking in, they take payment but they don't inform Hotel. When i check in they don't see payment, Booking don't go through and follow my reservation. One more person have same problem with check in. If you try contacting Booking good luck, you never been able.
Ashley (6/5): - Needs updated.
Juan F (10/5): Pero todo excelente - La ubicación y la atención Le falta mas cariño a las habitaciones mejorarlas
Eykin Danelia (3/5): -
Justin (8/5): - Good place for the price .
Scotty (10/5): - Only thing was elevator and it was just one working slowly but no worries on it here. Wonderful home wonderful staff and location
Albert (8/5): - Location Was a little worn
Jillian (10/5): - Kitchen was nice and the room was big
Jillian (10/5): - I loved that the room was big and spacious and clean beds were comfy the only thing I would change is for no loud music at the pool
Candaice (10/5): - Great view from balcony… we stay here 2 or 3 times a year…room was fine and well stocked… dirty wash rags were left from previous tenants… Marijuana smoke was overwhelming at times … but overall great stay as always😎😎
Jasmin (2/5): AVOID AT ALL COSTS - Avoid this property at all costs. I confirmed early check-in ahead of time, only to be given the runaround with changing times and no clear answers upon arrival. The staff was unprofessional, dismissive, and showed little regard for basic customer service. The experience was frustrating enough that I chose not to stay at all. Clearly, this place values money over guests, and it shows. Easily one of the worst hotel experiences I’ve ever had.
Mary Christine (8/5): #509 Must Be one of the bad ones 😥 - Budget Friendly with Pros and Cons. The Pros: Its a good location. The balconies are beautiful and the staff was very friendly and helpful. It was clean. The Cons: The drawers were falling apart and not functional in our dresser. Some of the outlets were loose and seemed dangerous. The counter in the kitchen had a huge gap and seemed carelessly installed. For these things to be corrected, it would probably cost very little for the hotel yet this room has been neglected. Neither mattress was in very good shape and not comfortable. I managed to sleep on it two nights before my back started hurting. We've stayed here on and off for 15 years. Never had a room in this condition here. Perhaps this one just slipped through the cracks. (Very much like the light switch in the bathroom that had a huge hole in the wall around the edges.) I will probably stay here again considering it has two AC units and both worked flawlessly.
Jamie (10/5): - For our first family vacation it was a nice room all the tvs worked no issues with kitchen and always stocked with towels staff is very friendly
April (10/5): - Close to everything. Also that it’s beach front and affordable. The curtains in the room didn’t block out any light from the lights outside your room at night.
Guest (8/5): -
Verified traveler (8/5): - The location was close to the places I wanted to visit. The view from the balcony was beautiful. Access to the beach was easy, The pool was clean. This location also had grills. We decided come a day earlier and stayed in two different rooms, first room had a huge hole in the wall next to balcony door, the door you had to slam shut. 2nd room (we stayed the remaining week) kitchen sink had a Continuous drip, The Toliet you had to wait for it to feel up with water then giggle the handle for it to stop. The appliances could be either painted or replaced for the appearance. But did work. If i was to change the lay out I would rather have the beds next to balcony door cause you hear everything in the breeze way Especially being located next to the elevators where we were. (Which only one elevator was working) I definitely would recommend blackout curtains.I had to hang my dresses in the window. To block out the light. This location had a big ice machine down stairs where you can purchase a 14lb bag of ice for $5. 👍 Had plenty of parking
awilnelia (10/5): - Nice location and affordable!
Kayla (8/5): - Beautiful views nice staff
Mallory (10/5): - We enjoyed our stay.
Edelmis (5/5): -
Denna (10/5): - Nice room, clean, very cool. Pool was nice. People were all very polite and friendly.
toshanna (4/5): Would not recommend - One elevator was broken and the other one was very slow. Also my husband got stuck on the elevator. We couldn’t cook on the stove because the eyes were not right for the stove.