Hampton Inn & Suites Syracuse/Carrier Circle
Location: 6377 Court Street Road, East Syracuse, us
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Luxurious Accommodations
Hampton Inn & Suites Syracuse/Carrier Circle offers air-conditioned rooms with flat-screen TVs, ensuring a comfortable stay for every guest. Some rooms even feature a cozy seating area for added convenience.
Convenient Location
Situated in East Syracuse, the hotel is just 7 km from Syracuse and 33 km from Skaneateles. With Hancock Airport a mere 3 km away, traveling to and from the hotel is a breeze.
Modern Amenities
From well-appointed rooms to a prime location, Hampton Inn & Suites Syracuse/Carrier Circle provides guests with a perfect blend of comfort and convenience for a memorable stay.
Ready to experience luxury and convenience? Book your stay at Hampton Inn & Suites Syracuse/Carrier Circle now.
Important Information
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Family rooms
- Pets allowed
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Facilities for disabled guests
- Non-smoking throughout
- Wheelchair accessible
- Outdoor furniture
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Physical distancing in dining areas
- 24-hour security
- Key card access
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Access to nearby indoor pool
- Pool sun loungers
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Reception hall
- Secured parking
- Swimming nearby
Rooms Available
-
King Room - Non-Smoking
Featuring a flat-screen TV, sofa bed, and coffee maker, this room comes with free WiFi and ironing facilities.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Radio
- Refrigerator
- Video
- Alarm clock
- Sofa bed
-
King Room
Featuring a flat-screen TV with movie channel and a coffee maker, this room offers ironing facilities and free WiFi.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Radio
- Refrigerator
- Video
- Alarm clock
-
Room, 1 King Bed with Sofa bed, Accessible
1 King Bed and 1 Double Sofa Bed
Internet - Free wired internet access
Entertainment - 42-inch flat-screen TV with premium channels
Food & Drink - Refrigerator
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, designer toiletries, and a bathtub or shower with a hydromassage showerhead
Practical - Sofa bed, free local calls, and laptop-compatible safe; rollaway beds (free) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Phone accessibility kit
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- TV
- Refrigerator
- Desk
- Private bathroom
- Interconnected room(s) available
- Sofa bed
- Daily housekeeping
- Free Local calls
- Designer toiletries
- Blackout drapes/curtains
- Free WiFi
- Hydromassage showerhead
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
- Mobile key entry
- Desk chair
-
Room, 1 King Bed, Kitchenette
1 King Bed
Layout - Separate sitting area
Internet - Free wired internet access
Entertainment - 42-inch flat-screen TV with premium channels
Food & Drink - Kitchenette with refrigerator and microwave
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, designer toiletries, and a bathtub or shower with a hydromassage showerhead
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Phone accessibility kit
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- TV
- Kitchenette
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Daily housekeeping
- Free Local calls
- Designer toiletries
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Hydromassage showerhead
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
- Mobile key entry
- Desk chair
-
Room, 1 King Bed, Accessible
1 King Bed
Internet - Free wired internet access
Entertainment - 42-inch flat-screen TV with premium channels
Food & Drink - Refrigerator
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, designer toiletries, and a bathtub or shower with a hydromassage showerhead
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Phone accessibility kit
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- TV
- Refrigerator
- Desk
- Private bathroom
- Interconnected room(s) available
- Daily housekeeping
- Free Local calls
- Designer toiletries
- Blackout drapes/curtains
- Free WiFi
- Hydromassage showerhead
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
- Mobile key entry
- Desk chair
-
Room, 1 King Bed, Accessible
1 King Bed
Internet - Free wired internet access
Entertainment - 42-inch flat-screen TV with premium channels
Food & Drink - Refrigerator
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, designer toiletries, and a bathtub or shower with a hydromassage showerhead
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Phone accessibility kit
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- TV
- Refrigerator
- Desk
- Private bathroom
- Interconnected room(s) available
- Daily housekeeping
- Free Local calls
- Designer toiletries
- Blackout drapes/curtains
- Free WiFi
- Hydromassage showerhead
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
- Mobile key entry
- Desk chair
-
Room, 2 Queen Beds, Accessible, Bathtub
2 Queen Beds
Internet - Free wired internet access
Entertainment - 42-inch flat-screen TV with premium channels
Food & Drink - Refrigerator
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, designer toiletries, bathtub or shower, and a bathtub or a hydromassage showerhead
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Portable bathtub seat
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- TV
- Refrigerator
- Desk
- Private bathroom
- Interconnected room(s) available
- Daily housekeeping
- Free Local calls
- Designer toiletries
- Blackout drapes/curtains
- Free WiFi
- Hydromassage showerhead
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
- Portable bathtub seat
- Bathtub grab bar
- Accessible bathtub
- Mobile key entry
- Desk chair
-
Studio, 1 King Bed, Accessible
1 King Bed
Layout - Separate sitting area
Internet - Free wired internet access
Entertainment - 42-inch flat-screen TV with premium channels
Food & Drink - Refrigerator and microwave
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, designer toiletries, and a bathtub or shower with a hydromassage showerhead
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Low-height counters and sink
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- TV
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Designer toiletries
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Hydromassage showerhead
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
- Lowered peephole/view port in door
- Low-height counters/sink
- Low-height bed
- Wheelchair-width doorways
- Mobile key entry
- Desk chair
-
Room, 1 King Bed with Sofa bed, Refrigerator
1 King Bed and 1 Double Sofa Bed
Internet - Free wired internet access
Entertainment - 42-inch flat-screen TV with premium channels
Food & Drink - Refrigerator
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, designer toiletries, and a bathtub or shower with a hydromassage showerhead
Practical - Sofa bed, free local calls, and laptop-compatible safe; rollaway beds (free) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Phone accessibility kit
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- TV
- Refrigerator
- Desk
- Private bathroom
- Interconnected room(s) available
- Sofa bed
- Daily housekeeping
- Free Local calls
- Designer toiletries
- Blackout drapes/curtains
- Free WiFi
- Hydromassage showerhead
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
- Mobile key entry
- Desk chair
-
Room, 1 King Bed, Refrigerator
1 King Bed
Internet - Free WiFi and wired internet access
Entertainment - 42-inch flat-screen TV with premium channels
Food & Drink - Refrigerator
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, designer toiletries, and towels
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Closed-captioned TV
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- TV
- Refrigerator
- Desk
- Private bathroom
- Interconnected room(s) available
- Daily housekeeping
- Free Local calls
- Designer toiletries
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
- Mobile key entry
- Desk chair
-
Room, 1 King Bed, Refrigerator
1 King Bed
Internet - Free wired internet access
Entertainment - 42-inch flat-screen TV with premium channels
Food & Drink - Refrigerator
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, designer toiletries, and a bathtub or shower with a hydromassage showerhead
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Phone accessibility kit
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- TV
- Refrigerator
- Desk
- Private bathroom
- Interconnected room(s) available
- Daily housekeeping
- Free Local calls
- Designer toiletries
- Blackout drapes/curtains
- Free WiFi
- Hydromassage showerhead
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
- Mobile key entry
- Desk chair
-
Studio, 2 Queen Beds, Kitchenette
2 Queen Beds
Layout - Separate sitting area
Internet - Free wired internet access
Entertainment - 42-inch flat-screen TV with premium channels
Food & Drink - Kitchenette with refrigerator and microwave
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, designer toiletries, and a bathtub or shower with a hydromassage showerhead
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Phone accessibility kit
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 6 (6 Adults)
- TV
- Kitchenette
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Daily housekeeping
- Free Local calls
- Designer toiletries
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Hydromassage showerhead
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
- Mobile key entry
- Desk chair
-
Room, 2 Queen Beds, Accessible
2 Queen Beds
Internet - Free wired internet access
Entertainment - 42-inch flat-screen TV with premium channels
Food & Drink - Refrigerator
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, designer toiletries, and a bathtub or shower with a hydromassage showerhead
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Phone accessibility kit
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- TV
- Refrigerator
- Desk
- Private bathroom
- Interconnected room(s) available
- Daily housekeeping
- Free Local calls
- Designer toiletries
- Blackout drapes/curtains
- Free WiFi
- Hydromassage showerhead
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
- Mobile key entry
- Desk chair
-
Room, 2 Queen Beds, Refrigerator
2 Queen Beds
Internet - Free wired internet access
Entertainment - 42-inch flat-screen TV with premium channels
Food & Drink - Refrigerator
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, designer toiletries, and a bathtub or shower with a hydromassage showerhead
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Phone accessibility kit
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- TV
- Refrigerator
- Desk
- Private bathroom
- Interconnected room(s) available
- Daily housekeeping
- Free Local calls
- Designer toiletries
- Blackout drapes/curtains
- Free WiFi
- Hydromassage showerhead
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
- Mobile key entry
- Desk chair
-
King Studio Suite - Non Smoking
Featuring a flat-screen TV, sofa bed and free WiFi, this studio includes a bar sink, a microwave and a small refrigerator.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Radio
- Refrigerator
- Seating Area
- Microwave
- Video
- Alarm clock
- Sofa bed
-
Queen Studio Suite with Two Queen Beds - Non-Smoking
Featuring a flat-screen TV, sofa bed and bar sink, this studio comes with a microwave and small refrigerator. Free WiFi is available.
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Radio
- Refrigerator
- Seating Area
- Microwave
- Video
- Alarm clock
- Sofa bed
-
Queen Room with Two Queen Beds
Featuring a flat-screen TV with movie channel and a coffee maker, this room offers ironing facilities and free WiFi.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Radio
- Refrigerator
- Video
- Alarm clock
-
Queen Room with Two Queen Beds - Mobility and Hearing Access/Non-Smoking
Featuring a flat-screen TV with movie channel and a coffee maker, this spacious, accessible room offers ironing facilities and free WiFi.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Radio
- Refrigerator
- Video
- Alarm clock
-
Queen Room with Two Queen Beds - Hearing Access/Non-Smoking
Featuring a flat-screen TV with movie channel and a coffee maker, this spacious, accessible room offers ironing facilities and free WiFi.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Radio
- Refrigerator
- Video
- Alarm clock
Guest Reviews
- Mandy (10/5): -
- Brian (10/5): Great stay - Very clean , quite and beautiful area Very clean , quite , close to highway
- Rajesh (8/5): - Location Washroom sink drain was clogged and had really bad odour
- Kenneth (10/5): -
- Muhammad (9/5): -
- Chenyang (10/5): -
- Heidi (8/5): Very peaceful - Think the pool room could be a little warmer
- Justin (7/5): -
- Christine (10/5): Great experience, will be back! - Free breakfast was great for me and the kids, one less thing to have to think of. Non smoking floors usually smelled like weed.
- federico (7/5): -
- Chelsea (6/5): - Convenient location Staff were rude. We asked for late checkout and they were knocking on the door at 1045 saying we had to leave. We had gotten approval for late checkout. There was pubic appearing hair in the “clean bathroom” upon arrival, floors dirty with debris in the corners and under the sink.
- Beth (7/5): Decent. - Super friendly staff. That I had to pay a parking fee. The cost of the hotel was already on the higher end compared to other hotels near there. Also the breakfast was not as good as it could har been. Scrambled eggs were runny and potatoes were soggy.
- Deborra (9/5): Much nicer than many of the hotels in the area - Breakfast was good. Really did t stay long. Got in late and left early. Looked like the fitness center was good but we did t get the opportunity to use it TV
- Alma (10/5): Had a great time - Cleanliness, quite No complaints
- Gary (10/5): - Staff and room were excellent N/A
- Vanessa (4/5): Unfortunately, I would not stay at that location again...stuffy room, uncomfortable sleep :( - The staff was pretty welcoming, pleasant and courteous. They definitely responded promptly on request. There was absolutely no ventilation in the room. It was stuffy, smelling and quite uncomfortable, even with the AC. When the shower was used, all the hot steam/air filtered into the room with no vents.
- Donna (10/5): -
- Ginou (8/5): -
- Christopher (9/5): Good stay- comfortable and friendly staff -
- Denis (10/5): Really good - Good Good
- DONALD (10/5): -
- Mary (8/5): Hampton is reliable - Hampton Inn is reliable In love that they have the large suit. We have 4 children, and need to space. 2 queen beds & sleeper sofa Bed was not very comfortable Sleeper sofa smelled badly. Upholstery needs cleaning There is a small fee for parking
- ricardo (10/5): -
- Nendza (10/5): -
- Chari (7/5): -
- courtney (10/5): My stay was amazing just a lil something nothing to right home about I can say Colleen and Ken you two are amazing Colle - Everything Nothing to say at all amazing
- Elizabeth (7/5): -
- Ray (10/5): - Great location All good
- David (7/5): -
- Melissa (8/5): - The stay was comfortable and efficient.
- Patrick (8/5): - In town for the weekend and picked the perfect place. Quiet, clean, attentive staff, and nice hot breakfast. Reasonably priced and just what we were looking for. Will be back next time up in the area.
- Linda (10/5): - Staff was helpful and friendly
- Ghouse (8/5): - Good
- Kathryn (10/5): -
- courtney (10/5): - Everything was amazing no complaints here
- Rajesh (8/5): -
- Bob (3/5): Filthy room. - Location The room was very dirty!! Hair in the bathtub, yissues fell out of the sheets when getting into bed, written paper (from previous people) on the desk.
- Robin (10/5): - Clean. Quiet.
- Ilkay (10/5): - Excellent
- Raymond (10/5): - Very spacious room clean and minutes from any where
- Angela (6/5): - The staff was nice and friendly. The room had dirty fingerprints all over shiny surfaces as did the elevator.
- Safeta (10/5): - Very friendly and nice
- ekperigin (10/5): Customer service at its best ! - It started with a phone call to request an early checkin...Colleen the front desk supervisor was on it! She not only said she would see what she could do, she called (as promised) to tell us that our room was ready. We were traveling 4 hours to attend an event at LeMoyne College. Our king room was extra spacious with a desk dividing the bed and pull out couch. Kitchen with fridge, microwave and sink was a great touch. Shower pressure made all the difference. Breakfast was good - can't go wrong with a waffle bar with all the fixin's! Will definitely come back - thanks to the front desk team for excellent customer service.
- Maria Elena (8/5): -
- Darko (10/5): - Friendly staff. Clean building and landscaping kept up. Definitely be back in the furture.
- Joseph (6/5): - Ok
- Amina (10/5): -
- Marrero (10/5): -
- Christina (10/5): - Ckean and friendly staff
- 207edwardd (2/5): Disappointing - My wife and I have recently shifted our Hotel stays to Hampton Inns, taking advantage of the recent updating of the chain Our stay at the Syracuse/Carrier Circle location last night was an exception. It appears that this location has had some refurbishing, but it seems to be a half-hearted attempt, and did not seem complete. The room (319) was not clean, the wall thermostat did not work, the AC/Heat unit had a significant amount of dust and fuzzies poking through the air output, and again obviously had not been cleaned in months/years?
- Konsul (10/5): I'd stay longer if I could and just relax it was that comfortable - The lady who checked me in was very nice and the room was awesome and so comfortable and check in was so easy Nothing
- Lorna J (10/5): - I have nothing but good to say about the property. I was warned about going to the mall by myself so I decided to take her advise and not go
- Paixao (8/5): -
- Deb (8/5): - Would rate almost perfect BUT a staff lady serving breakfast was an absolutely terrible human!!!! She was reposted to management and I never heard if she was spoken to etc. Will not stay there again just because of that one person that ruined it!!
- Jonathon (6/5): If you only want to sleep ok otherwise stay away. - The first room we were assigned wasn't cleaned, bed not made, no sheets available cleaning rags stuffed by the door. The second room we were assigned the TV did not work properly
- Susanne (8/5): - Sehr freundliche Mitarbeiter.
- Yitian (10/5): -
- Chantil (9/5): - TEE, was wonderful! That there was no ice machine on the 4th floor we had to go down to the 1st floor to get some and the outdoor sitting....there were no lights out at the back of building to sit out there and play games!!
- Verified traveler (10/5): Nice Stay - We stayed here to be close to family for a family gathering. It was a wonderful stay!
- Jennifer (6/5): - Arrived back at the hotel hoping to grab an ice cold soda from the front desk pantry and the drinks were in a fridge that kept them lukewarm. Followed the signs on our floor to “vending and ice” and the room was empty with only a garbage can. Went down to 2 more floors and there was no vending machine to be found. The hotel is not really close to any convenience stores or shopping centres that would be open at 9pm so we weren’t able to get any refreshments on this hot summer night after a long day of travel. Disappointing amenities.
- Easton (10/5): Stellar customer service - Clean and comfortable. The staff was amazing Not a thing.
- Verified traveler (8/5): - The hotel was lovely but there were a few things that need to be worked on. While using the pool, I noticed that the area had not been cleaned around in over a day (I saw the same dead bug on the side). I needed to ask for towels for the pool both at reception and through my phone (the phone at the pool did not work to communicate with the front desk). Housekeeping emptied the bins and replaced the towels, but left the empty plastic bottles near the bins in the room (there was no place to recycle and I did not want them in our room anymore). The nice thing was when my daughter had an pee accident, they were quick to clean it (it was not on a carpet).
- Marcos (2/5): - Everything was dusty including the shelfs by elevator. Room was dirty and dusty. Fan in bathroom didn't work. The beds were so uncomfortable, seriously the worst we ever had! Tv has like 4 to 6 channels that worked. We got the bigger room so my 3 year old would have room to play and she had black feet from how dirty it was. I was so upset. And you charge for parking? Yes, ,olny 4 dollers but still, So crazy. Never again!
- Jan (9/5): -
- Ines (10/5): - Everything
- john (8/5): - Ok place expensive.
- Danielle (10/5): - Great stay!
- Ross (8/5): -
- Alex (10/5): - Great service
- Kristine (8/5): -
- Bruce (4/5): Won't stay here again!! - Staff was Good $4.18 parking fee at this location is absurd. Charging for parking at this location with empty parking everywhere is American Greed!! This Hotel is not worth $195.00 a night!!!
- Jennifer (10/5): - Clean rooms
- Jane (10/5): - It was a great place to stay, the breakfast was really good & staff so friendly & helpful.
- williamkK3396HA (2/5): What happened to our Hampton? - This Hampton has gone downhill. We have been here several times in the past. This was extremely disappointing. 1. They actually now charge for parking (per day) ... yep, plan on it! It wasn't listed on any website but was required at the front desk. Never have I ever paid to park at a hotel. You'd think that would be included in the price? Talk about cheap! I was told that they are under new management. Well, that would make sense because we have seen several other changes----see below: 2. Welcome note was on the TV when we entered the room (nice idea) ---wrong name. 3. Sleeping quarters were run down; dried clear glue stuck to the desktop where I needed to work (Bumpy); comfortable working chair was stained (ugly); the desk and counter furniture was old, worn, chipped; and rug has seen better days. They need to take some of that "pay for parking money" and refurnish the main room. 4. The bathroom was remodeled, looks nice, but... They have gone cheap here as well. There weren't tissues in the container when I needed one shortly after I came in; there was a broken toilet paper holder (this was probably because one has to twist awkwardly to their right side and stretch back to reach the paper and a customer probably pulled at the paper just enough to break it), oh, and they do what we all dread, this Hampton went cheap and purchased the most narrow, thin toilet paper for their customer(s) to wipe themselves with; then the owners put a governor on the sink. The water comes out so weakly in a spread or spray flow that one can barely rinse their toothbrush (I'm not kidding). A second cost saving governor was placed on tub hot/cold handle. This regulated how far one can turn up the heat for the water. The heat was "OK", but I think that I prefer it a bit hotter than the average patron. This Hampton preset the distance one can turn the nob in a clockwise direction to 2/3rd's of its capacity, why??? To save money-cheap again! Last thing with the bathroom, they have one hook to hang a towel, not two, three, or four, for each person that may be staying there, and no bars along the wall. Why? Oh, yeah, cheap! 5. Breakfast was average at best. The "home fries" were not good. They were cold and not cooked all the way through (but they did originally look good in the pan). They ran out of coffee twice in two days. Slim selections, no snacks outside of a few apples, no toast, were out of bagels, limited choices from a drink machine. Also, I would suggest keeping breakfast open on the weekends an extra half-hour. 6. When we arrived in the evening there was no one at the desk and no bell to ring. a couple other families also needed her assistance as well. We waited about five minutes or so before a person showed up. Yes, this Hampton is demonstrating cheapness again--understaffing. They had one person working her tail off. She was in the back kitchen area out of site (we believe she was prepping for the next morning). It must be noted she was very nice. I also noted that only one person was available at the main desk other times during our stay. 8. Important: The door to our room would close automatically when releasing it from our hand and seemed to close all the way, but it didn't completely engage with the door frame (brought this to the attention of a service personal). We were careful from time we brought our luggage up to the room to make sure to close the door tightly and not depend on it closing by itself. But a couple of times when we were in a hurry to leave the room, we almost forgot to check if it had closed, (it hadn't). Just be sure to double check the door at all times. 9. My family and I are Hilton Honors members and travel often. We normally like the Hampton line, but his is an exception. We will not be coming back to this one again. I promise that when I come up to see family in Syracuse again, I will not be coming here to pay for parking. 10. To finish on a positive note, the whole staff were polite, kind, and wonderful. They represent Syracuse well. 11. I do plan on posting this review on other sites and contacting their corporate headquarters as well concerning my stay. Sincerely, BK
- Elena (10/5): Exceptional - The room was way more than I expected…it was a king suite, very roomy, comfortable and clean!
- Laura (2/5): Dirty room - Check in went well. The problem was with the room itself. I began a thorough bed bug inspection immediately upon entry. I pulled one of the mattresses away from the headboard. I saw what appeared to be bed bug fecal matter and staining on the box spring encasement. The encasement had several small holes and tears all over. I alerted staff and they saw the evidence themselves. I booked another hotel for my party, 2 adults and 3 children, and left. I did receive a full refund and apology. However, it’s clear that housekeeping is seriously lacking. In addition to the bed bug fecal staining, there was old candy, a dirty paper plate and dried dog kibble on the floor.
- Manuel (4/5): - Room was filthy, dirty and it smelled like garbage
- Sharon (8/5): - It was fine. We were only here briefly
- Stephanie (4/5): - They opened up a wall next to a room and there was mold all over. They should not have rented that room out.
- Douglas (6/5): - Parking fee, while small, was not disclosed when the reservation was made. I have never been charged to park at Hampton or any other hotel. Elevator buttons did not all work and the floor numbers were unreadable.
- Raymond (6/5): - Very noisy air conditioner. Could not sleep!!! Breakfast was cold.
- JACQUELINE (4/5): - Our 1st stay at this hotel and we had to switch rooms at 8pm the bed had stains on the sheets not even changed and the smell of cigarettes and the candy wrapper under the bed and the bathroom was not cleaned n having pictures. We got moved to another room with a pull out couch and not what we expected with only that room available. Late at Night just wanted to sleep not sure I’ll be booking that hotel again.
- Brian (10/5): - Great place to stay
- Weiping (10/5): Exceptional - Clean and good facility. friendly staff. self-parking is not free.
- Terryl (8/5): Very good -
- Jeffrey (10/5): - Great
- Aron Rogers (8/5): - Good amenities and staff were polite.
- wildblue54 (6/5): Not a fan anymore. - The bedding was fine and this location has one of the best free breakfasts you'll find at any Hampton Inn. Free coffee/tea always available and sometimes free delicious cookies. My issue is the dog smell in our room. I know Hilton changed their dog policy recently so that most if not all Hilton/Hampton hotels must allow dogs in rooms. My problem is dogs and all other animals should be limited to certain floors or rooms. Our room was 433 and it smelled like dogs. I could also hear a dog barking near our room the last few days of our stay. We probably will not stay here again as the dog smell really bothered me. Bathroom could have used some dusting along baseboard. Hotel should consider changing out the shower heads located 7 or 8 feet off the ground. Can't reach it to increase water flow so it took me 20 minutes to rinse water from my thick hair. All hotels should have hand held shower heads to save water.
- Tianjiao (10/5): Exceptional -
- Jennifer (10/5): Great hotel, some questions on added fees - Love the hotel with the above ratings. However, didn’t expect a fee for parking-really? Also a $50 extra hold when I paid for the room upfront? 2 things I would have liked to have known before checking in.
- Clayon (8/5): - Decent place to stay. I would return back
- Regan (10/5): It was our anniversary. It was perfect. - Mediocre Bacon or sausage
- Heather (8/5): - Property was well maintained and typical of a Hampton Inn experience. However they are charging a $3 parking fee which seems unwarranted.
- Henry (8/5): - Very good my family enjoyed it
- Deborah (10/5): Great stay! - The front desk staff were super friendly and helpful. All areas of the hotel were impeccably clean. Great morning buffet!
- Colin (10/5): Exceptional - Clean n tidy Nothing
- Brittany (4/5): Cold pool; nice front desk folks - Overall, the hotel is nice and the front desk people were so helpful. However, we chose a hotel with an indoor pool so my son could swim but the pool was freezing and a huge clump of hair ended up on my son’s arm while trying to swim in the ice cold water. Also, if you’re not on the top floor, you can hear people walking around in the room above you.
- Joseph (10/5): Exceptional -
- Louis (6/5): - Sheets/bedding very low quality. Mattress had seen better days. Over property was dated and somewhat run down
- Atwood (8/5): Very good - clean and nice extra payment for having a vehicle
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