Pearl Continental Hotel, Muzaffarabad
Location: Upper Chattar, Azad Kashmir, Muzaffarabad, pk
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Stunning Mountain Views
Perched atop a hill, Pearl Continental Hotel, Muzaffarabad offers breathtaking panoramic views of the Kashmir Mountains. The modern and elegantly designed rooms provide a comfortable retreat with earthy tones and cozy lighting.
Luxurious Amenities
This 5-star property features a range of amenities including a restaurant serving delectable continental and Pakistani dishes, a fitness centre, and complimentary Wi-Fi. Guests can unwind in well-equipped rooms with a flat-screen TV, minibar, and plush sofa seating.
Recreational Activities
For leisure and entertainment, guests can enjoy billiards and table tennis or embark on a hiking adventure. The hotel's tour desk is available to arrange car rentals and sightseeing tours for a memorable stay.
Ready to experience luxury amidst the mountains? Book your stay at Pearl Continental Hotel, Muzaffarabad now!
Important Information
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Offsite parking discounted rates available
- Guest education on local ecosystems and culture
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Terrace
- Family rooms
- BBQ facilities
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Ironing service
- Car hire
- Packed lunches
- Table tennis
- Currency exchange
- Board games/puzzles
- Concierge service
- Allergy-free room
- Kid meals
- Kids' outdoor play equipment
- Public transport tickets
- Outdoor furniture
- Fruits
- Badminton equipment
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Key card access
- Mobile app for room service
- Broadcast Live sport events
- Supervised childcare/activities
- ATM/banking
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Billiards or pool table
- Free wired internet
- Snack bar/deli
- Playground on site
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Concerts/live shows
- Private picnics
- Reception hall
- Japanese garden
- Secured parking
- Hosted evening meal (reserve)
- Guest education on local ecosystems and culture
- Vegetarian menu options available
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Standard King Room
Air-conditioned room with a flat-screen TV and sofa seating area.
Guests enjoy:
- 1 free bottle of mineral water
- Free newspapers
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Private entrance
- Sofa
- Tile/marble floor
- Wardrobe or closet
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Lockers
- Smoke alarm
- Fire extinguisher
- Key card access
- Hand sanitiser
-
Executive King Room
Larger air-conditioned room features a flat-screen TV and sofa seating area.
Guests enjoy:
- 1 free bottle of mineral water
- Free local calls
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Private entrance
- Sofa
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Lockers
- Smoke alarm
- Fire extinguisher
- Key card access
- Hand sanitiser
-
Deluxe King Room
Spacious room offers a flat-screen TV, sofa seating area and private balcony that overlooks the Kashmir Mountains.
Guests enjoy:
- 2 free bottles of mineral water
- Free newspapers
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Private entrance
- Sofa
- Tile/marble floor
- Wardrobe or closet
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Lockers
- Smoke alarm
- Fire extinguisher
- Key card access
- Hand sanitiser
-
Deluxe Suite
Featuring a private entrance, this air-conditioned suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. The spacious suite provides a flat-screen TV with cable channels, a mini-bar, a seating area, a wardrobe as well as garden views. The unit offers 2 beds.
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Private entrance
- Sofa
- Tile/marble floor
- Wardrobe or closet
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Lockers
- Smoke alarm
- Fire extinguisher
- Key card access
- Hand sanitiser
-
Deluxe Twin Room
Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned twin room features a flat-screen TV with cable channels, a private entrance, a mini-bar, a wardrobe as well as garden views. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Private entrance
- Wardrobe or closet
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Lockers
- Smoke alarm
- Fire extinguisher
- Key card access
- Hand sanitiser
-
Executive Twin Room
Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned twin room features a flat-screen TV with cable channels, a private entrance, a mini-bar, a wardrobe as well as garden views. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Private entrance
- Electric kettle
- Wardrobe or closet
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Lockers
- Smoke alarm
- Fire extinguisher
- Key card access
- Hand sanitiser
-
Standard Twin Room
Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The spacious twin room features air conditioning, a private entrance, a mini-bar, a wardrobe and a flat-screen TV with cable channels. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Private entrance
- Wardrobe or closet
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Lockers
- Smoke alarm
- Fire extinguisher
- Key card access
- Hand sanitiser
Guest Reviews
- Muhammad (1/5): -
- Sultan (7/5): -
- Zaid (8/5): -
- Sultan (7/5): -
- Saadullah (10/5): -
- Malik (10/5): - Stay is very comfortable 😌
- Imran (9/5): -
- Sheikh (4/5): -
- Sarosh (10/5): - Mini Bar is paid at 4 times price.
- Salman (10/5): -
- Salman (10/5): -
- Mrs Nadia (7/5): - Location Bed isn't comfortable... spring mattress was disturbing me a lot .. body aches
- Usman (8/5): 5 - Location, Comfort and Welcoming Staff Breakfast and Dinner buffet wasn't as per PC standard as compared to other PC properties. Even was below average
- Sharif Ahmed (10/5): - So good
- Rohail (10/5): - The view, the food, the comfort
- Dr (9/5): Excellent - It’s PC chain Its location and ambience
- Salman (9/5): Pleasant - View, their service, the ambience Internet, no smart tv
- Iqbal (8/5): it was good and comfy - location and rooms there was no first aid box at pc hotel
- Halima (9/5): -
- Magsi (7/5): - View and room was beautiful but staff was lazy as I ordered chai and it came after 1.5hours Staff performance
- Makhdoom Tayyab (7/5): -
- Dr Khurshid (7/5): Overall good - Location No body to receive and guide to park the car and nobody to carry the luggage in and out,it was a big surprise for me
- Muhammad Nauman (10/5): -
- Isma (9/5): Stunning view from the restaurant. Great stay with amazing service. -
- Fozan (10/5): -
- Raja Kaleem (9/5): Fantastic - Location and site
- Ali Irfan (4/5): -
- Nadeem (10/5): Fantastic - Amazing location, food and staff. Comfortable and pleasant Nothing, it is best in class
- Shahmeer (1/5): -
- bookingisgood (6/5): F&B staff are better than its front desk - Food and beverage staff at the Marcopolo Front desk staff who were spot faced with no intention to assist
- Raja Taimoor (6/5): Value against money 2/10 at all….all Due to untrained Staff - Property and location was nice but STAFF must need some courses that what is hospitality means….
The staff was not corporative at all
Specially Reception Staff…..
Management must look up for it…
- Malik (3/5): -
- Muhammad (10/5): -
- tallat (9/5): -
- MIRZA TARIQ (10/5): Best place in Muzaffarabad - Perhaps one of the best tourist destination in Pakistan. A place where will stay again and again. Delicious food, beautiful gardens and view of Muzaffarabad. Nothing
- Rehana (10/5): Excellent - Yes Excellent
- Adam (10/5): -
- Raza (4/5): - no much like it. not comfortable, breakfast buffet was normal, staff attitude was no much better.
- Shawl (9/5): Overall, the stay was great, comfortable, and enjoyable. - A beautiful property with stunning views, especially highlighted by its elegant lobby and inviting breakfast area. The WC flush water pressure needs improvement.
- Sadiq (10/5): -
- Changer (10/5): -
- Sarah (10/5): - Had a very pleasant stay. Everything was clean and comfortable .
Staff was very respectful and polite.
Although only one restaurant was operational but that was sufficient for us. They had enough variety in menu. Buffet breakfast was also decent.
- Numair (7/5): -
- Danial (7/5): -
- Nabeel (8/5): - Good hotel with good breakfast Nothing
- Ali Akber (9/5): A decent experience - Staff was very cooperative, specially Syeda Sadiya. She was very cooperative and arranged everything in our room that we requested before our arrival.
Spectacular views from the dining area.
Overall, the hotel was very neat and clean. Only Marco Polo available (Terrace, Nadia Cafe and Taipan are not available).
Food tasted below-par, certainly need to improve.
- ul Islam (9/5): -
- Ayaz (10/5): -
- Masood (9/5): Good experience. We stayed in all PC properties and this is one of the best. -
- owais (10/5): -
- Zafar (10/5): -
- Ahmad (9/5): - Amneties and facilities are nice, location is also outclass. Staff was very gentle and good, sometimes a bit slow. Cleanliness was good. Breakfast did not meet expectations, items were few to choose from and some were standard/not fresh. overall good experience. Room had a smell of drainage/sewer when enter, probably from the washroom or leaked walls.
- ASAD (7/5): Excellent location, very clean and super staff but lacks the small touches that make it memorable - The hotel is in good location with beautiful views. The gardens are great and the staff are excellent. All of them have smiles on their faces and try their best to help you. There is an outside kids play area be it rather basic. The breakfast was good not really comparable to five star international standard but good. Farhan was excellent on the front desk Definitely very disappointed with the room tea service with very basic tea coffee without any biscuits. The snacks in the the room were extortionate prices! The gym and games are a welcome but very basic for a top hotel. The cues are bent or broken on the billiards table. No swimming pool for a five star hotel!
- Seerat (9/5): -
- Talha A (6/5): -
- Saad (7/5): Apart from inactive central air confitioning everything was perfect as expected from a five star hotel - Ambiance, comfortable rooms, quality of food curteous staff especially Shoaib at reception,he made the check in very comfortable and smooth Central air conditioning want deliberately turned off the entire time due to low Occupancy as informed by the staff members. A five star hotel doesn’t compromise on its standards, quality and comforts of its valued customers . The main entrance lobby, dinning halls and accumulation area inside the property were far too hot and humid. Staff at front desk and reception were requested multiple times to activate the central air conditioning to make environment more comfortable especially at the time of dinning in at restaurant but in vain.
- MUHAMMAD MUSAWAR (10/5): -
- Muhammad musawar (8/5): Peaceful stay - Swimming pool is necessary
- Fiaz (8/5): -
- Mansoor Hayat (9/5): - Ambiance, staff support , facilities and breakfast Everything was perfect
- Maqsood (9/5): -
- ahmed (10/5): -
- Muhammad Shahrukh (7/5): -
- Saba (9/5): - Services and hopsitality Nothing
- Shajeea (4/5): - View points of the hotel are very good Bed wasnt comfortable
Food was tasteless
Room carpet wasnt clean
- Haris (10/5): A truly magnificent stay at a hidden gem - 5 star indeed - Very scenic views, mountain ranges, a gem
Hidden in the hills of muzzafrabad. A truly spectacular stay the manager (Farhan) is a credit to the PC Brand, he left no stone unturned during my stay. No request was too small and staff were very friendly and polite adding to that one to one experience. The property itself is stunning, its structure is very eye catching and the lawn areas and viewpoints from the restaurant foyer are what makes this place truly special. I had two executive suites booked and they were well kept and had all the furnishing and fixtures you would
Expect in a 5 Star hotel.
The hotel is not that busy and I think this is more
Suited if you are after a quiet retreat hidden away in the hills of muzzafrabad. I will definitely come back again toward the end of 2026
***in my opinion this outclasses PC Bhurban in murrree by miles & is worth the extra travel*** Absolutely nothing the stay was perfect.
- Faisal (10/5): -
- Malik Majid (7/5): It was a decent stay. Had good time with my family. - The elevated location, the planning of the property. The Views and the ambiance. Specially the night time view from dining area and my room was marvellous. As I said it’s very well planned but property has lived its life so need renovations & furniture up-gradation.
- Rizwan (10/5): -
- Saeed (6/5): -
- Rehman (8/5): Excellent - excellent breakfast nothing
- Shahid (7/5): - Location Reception
Hospitality
- ahmad (7/5): -
- Abdul (10/5): - Best location to stay in Mozaffarbad Charge 2000 extra for kids breakfastm say over 8 are adults
4500 per matress
- Mansoor (9/5): Beautiful location with local architectural touch - Excellent location with city view
- Asad (9/5): - Stayed in executive room, clean with big bathroom, had bathtub ans seprate shower cubicle, comfy beds, hotel has great views Only one restaurant, limited dinning options, not much around to visit
- Saqib (9/5): -
- Saad (9/5): -
- Fazal (10/5): -
- Shahroz (7/5): - View from the room No smart tv,netflix prime youtube..that was really disappointing.
- Wanderlust Travelr (8/5): -
- Abid Mir (8/5): A wonderful place to stay in for holidays. - The location, ambience and style
- Mrs Mubashir (8/5): -
- Tahir (7/5): -
- Khan (8/5): Very good and comfortable stay - The location and the cleanliness Limited Resturant options
- patel (8/5): - Overall the staff and the hotel was excellent
Our room on arrival was changed and the welcome amenities were not not provided in the room which was disappointing.
Despite this I would recommend this hotel for all travellers.
Excellent location with great views.
- Khan (4/5): -
- ahmed (10/5): - The rooms service was really good , breakfast was also good
- Raja Asad (3/5): -
- Tatheer (4/5): They need to improve it's food. Hospitality and they need to help visitors regarding the information - It was fine but not upto matk The staff was not cooperative
- Salman (8/5): -
- Syed Aneeq Ali (9/5): -
- Muhammad Jamil (10/5): Must enjoy the exciting stay at PC Muzaffarabad AJK - Excellent location and hospitality None
- Khan (10/5): Food - The environment
Construction The food was not good at all in Marco polo restaurant.
They need to improve it alot
- Ammar (10/5): Worth it! -
- Richard (8/5): -
- Naeem (10/5): -
- Naeem (10/5): -
- Ata (9/5): very comfortable stay - location n ambiance dinner buffet
- KK Mohmand (7/5): -
Photos