North House - Auberge la chouette / Hôtel Automatisé

Location: 71, rue d'Auteuil, Québec City, Quebec, G1R 4C3, Québec City, CA

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - anytime

Check-out: 11:00 AM

Amenities & Facilities

• Free WiFi
• Wheelchair accessible
• Smoke-free property
• Housekeeping on request

Rooms Available

• Family Room

  2 Queen Beds

  Individually decorated room

  
  

  Internet - Free WiFi

  Food & Drink - Coffee/tea maker and electric kettle

  Sleep - Bed sheets

  Bathroom - Bathtub or shower, free toiletries, and a hair dryer

  Practical - Phone; rollaway beds (surcharge) available on request

  Comfort - Air conditioning and heating

  Need to Know - Housekeeping on request, toothbrush and toothpaste not available

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Telephone
  • Air conditioning
  • Hair dryer
  • Heating
  • Electric kettle
  • Free Local calls
  • Free WiFi
  • Bedsheets provided
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

• Standard Room

  1 Queen Bed

  130 sq feet

  
  

  Internet - Free WiFi

  Food & Drink - Coffee/tea maker and electric kettle

  Sleep - Bed sheets

  Bathroom - Bathtub or shower, free toiletries, and a hair dryer

  Practical - Phone

  Comfort - Air conditioning and heating

  Need to Know - Housekeeping on request, no rollaway/extra beds available, toothbrush and toothpaste not available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Telephone
  • Air conditioning
  • Hair dryer
  • Heating
  • Electric kettle
  • Free Local calls
  • Free WiFi
  • No rollaway/extra beds
  • Bedsheets provided
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

Guest Reviews

• Sssf (9/5): -
• Ilknur (4/5): - the location was really good first of all the it wasn't the same room I booked, there was no window, I was expecting two bad. No water in the room when we arrived.
• Celine (8/5): - Location fantastic! I was there for a conference and it was perfect walking distance to conference and the old city. Changing the sheets/making up the room more frequently. We were there for a while and this would have been nice.
• Manon (10/5): - La proximité de tout. Vieux Québec Grande aller Chambre confortable et tranquille. C est un hotel Automatisé mais nous avons reçu les informations 2 jours a l avance que ce soit le code entré ou de la chambre. Nous avions un numéro de téléphone également. Tout était parfait.
• Thomas (8/5): -
• Yvon (8/5): - L'emplacement, le confort du lit, la propreté. Les escaliers
• Anaelle (7/5): -
• Bergen (9/5): This property is wonderful and the location is amazing - Location and luggage storage option It would be great if the cleaner wore headphones when he cleans. Very invasive otherwise
• Natalia (8/5): -
• Enrique (8/5): Correcto - La ubicación Las escaleras
• Madeline (9/5): -
• Avantika (7/5): - Nice location. No staff around.
• Laura (9/5): Super emplacement pour visiter Québec - Très bon emplacement dans la vieille ville, l'appartement est bien chauffé en hiver et cela permet de bien se réchauffer ! Nous recommandons vivement l'emplacement pour 2 nuits. Nous avons tout fait à pieds, parking très proche pour les voitures
• Maguy (9/5): -
• Naomi (7/5): -
• Jarolim (9/5): Nice Location but Needed Some Help - It is in a great location and easy to walk everywhere I wanted to. The room was clean and had what I needed. I did reach out with a question on my first night. I messaged through Booking.com and through text and never got a response. I ended up figuring it out, so I didn't push but never got a response. I also wasn't sure what to do with my trash throughout the week as it accumulated.
• Charlotte (9/5): -
• Violeta Raquel (8/5): Convenient - The location is very convenient and the bed was very comfortable The shower took long to get warm, the light in the washroom went off twice, the room was too small.
• Gaia (8/5): -
• Michele (6/5): -
• Orhan (9/5): Very comfortable stay overall! - The location. Comfort and cleanliness of the room. Prompt response from the property manager. Only stairs (no elevator). No breakfast. More decorations can help too.
• Murray (4/5): Good location but no hospitality, no staff, steep steps. - Great location. There are no staff. No-one. It is the opposite of hospitality. No-one to have a chat with or share advice. There are long steep flights of stairs to all but 3 of the rooms. There are very few amenities in the rooms - a handful of coffee pods.
• Wilf (7/5): -
• Eléonore (10/5): -
• Rioux (8/5): constatation - je connaissais pour y avoir séjourné en 1990 question dans le forfait il était question d'un déjeuner entre 8h et 9h30 nous n'avons trouvé aucune information à ce sujet. mal insonorisé des voix une partie de la nuit au 1er plancher.
• Aryan (9/5): Super ! - La chambre était très spacieuse, elle sentait super bon et était très propre ! Nos lits étaient très confortables et l’hébergement est hyper bien situé ! Parfait rapport qualité prix ! Pas de stationnement ! Nous en avons trouvé un sur la rue, mais très dispendieux !
• Nathalie (6/5): Pas mal uniquement dû à son emplacement - La discrétion La salle de bain
• Lila (2/5): - la localisation de l'hotel et les lits etaient confortable Très déçu par mon séjour dans cet établissement. La douche était complètement défectueuse (pas d’eau chaude, tuyauterie qui fuyait), rendant impossible toute utilisation correcte. De plus, l’une des serviettes sentait fortement la cigarette, au point d’embaumer toute la chambre. Les prises électriques étaient également très dangereuses, sorties du mur avec les câbles apparents.
• Kim (8/5): -
• Kylä-Setälä (9/5): -
• Jean Félix (8/5): - La chambre est très bien situé et comfortable. La douche n'avait vraiment pas beaucoup de pression.
• MATIAS (9/5): - La ubicación No se podía poner Netflix
• chantal (10/5): - Tout était bien proche de tout emplacement activités Sa serai bien d'avoir un four micro onde dans la chambre merci
• Noora (10/5): Great location and good value for the price - We enjoyed our anniversary and we had a lovely room thank you to the staff! Low shower pressure but this is a historic area so it was not a surprise so it is what it is
• Leo (8/5): Bad experience - Was central 60 stairs to climb, No chain inside to lock the door from outside. Bath tube water stopper was not the right size. No desk or table. No parking available and in the website booking it was mentioned on the 3 columb in small letters. I got a confirmation 2 days before mentioning no parking. Went i want to cancel from booking website it said I was not able and I loose my money. It was -28c with wind -38c. Five minutes walk to the parking was very hard at 63y in my condition with asmah in this extreme cold. If I had know about the stare and parking I will never had reserved it. In english in booking website it is mention Hotel lachouette in the beginning. I was thinking that to have the name hotel you need a parking and elevator. I never guest that appartement 8 was on the third floor but appartement 10,11 and 12 was on the first floor. For all those restrictions we should be able to cancel went we find out about it. I was there for a funeral so it didn't help for the pain of loosing a 40 years friend. I call and talk to someone in charge of the hotel lachouette and found he was not very friendly and cooperative to help me
• Abigail (9/5): Overall very good and easy to use - Comfortable and quite big room The shower took a long time to warm up
• Wency (9/5): - It's clean, it's quite and good location
• Priscila (4/5): - As camas eram boas Não conseguimos dormir a noite, dava pra ouvir todo o barulho da rua e dos quartos ao redor, o mínimo barulho como uma flatulência no quarto ao lado ouvíamos no nosso, não tinha isolamento acústico algum
• Lucy (3/5): - Doesn't look like photos and not very clean!
• ATHANASIOS (9/5): All 4 rooms we booked served their purpose very well. We enjoyed our stay. - A decent hotel. Room 9 shower didn’t work.
• Michel (7/5): L' essentiel y est pour court séjour - Instructions précises pour notre arrivée ( check in et le parking). Chambre très propre et literie très confortable. Chambre idéalement située dans Québec. Établissement vieillot, les photos sont trompeuses, ou certaines chambres ont été rénovées et pas d' autres? Aucune possibilité de se restaurer (pas de pièce commune à disposition ou même un bureau dans la chambre pour pouvoir poser sa tasse de café).
• Marie-Claire (6/5): Correct pour le prix dans le Vieux Québec considérant les autres hébergements - L'emplacement est parfait! Très vieillot comme hôtel.
• Kevin (7/5): The best quality/location/value in Quebec (and I’ve had more than 50 stays in different places) - ✅ Localisation en centre ✅ Chambre spacieuse ✅ Propre et codes d’accès fonctionnels ✅ Lit très confortable ✅ Television facile d’utilisation Ce n’est pas des points extrêmement négatifs mais 👎 Faible quantité de shampooing 👎 Prises d’alimentation trop rares 👎 La vue (donnait sur une cour intérieure)
• yousuf (8/5): Had a really good time. I enjoyed alot - I like the cleanliness and location of the hotel. No tooth paste, tooth brush and comb
• Karlos Nuila (9/5): -
• Victor (9/5): -
• Susan (9/5): -
• Lorena (10/5): -
• Steve (8/5): - Il faisait un peu froid le matin...
• Mazigh (8/5): -
• Madeleine (8/5): simple check in, great location, calm and safe for solo female traveller - simple check in, great location, calm and safe for solo female traveller n/a
• Susan (8/5): A wonderful first visit to Quebec. - The location is fantastic, and I would stay on Rue d'Auteil again. The building also has a lot of character, with other similar buildings on either side, which makes the overall ambience very pleasing. The room itself was small but comfortable, with a nice view of the park across the street. A larger room, in which you can move around more easily, is always nice, but it was fine for me and my husband, and I do understand the trade-off between character and size. A few things that could have been better: the soap and shampoo (?) in the shower were not labeled, and the quality was not clear. The soap dispenser next to the sink was very "industrial" looking. It would be nice to have better products and dispensers (though I did appreciate the lack of small bottles). It might have been nice to move the boot tray outside the room (we could have done it ourselves, I suppose), or a different system in the winter so that we don't track snow/mud into the room. Finally, I did not find the hair dryer (in a bureau drawer) until the moment we were leaving! It should be in the bathroom. The key codes worked great and everything went smoothly. But, when there is no human being present, it does lend an impersonal air to the experience.
• LARDOT (6/5): - L emplacement. Chambre bien chauffée compte tenu des temperatures exterieures -20°C. La chambre 10 que nous occupions ne correspondait pas au photos. La chambre est spacieuse mais particulierement sombre . Les fenêtres donnent sur un puit de lumière et les vitres sont oppacifiées. En periode hivernale le côté chaleureux (suggéré par les photos du site) n existait pas. Le prix est des lors exageree.
• Ben Hamad (8/5): Je recommande cet hôtel pour son emplacement. - L'emplacement est stratégique au cœur du vieux Québec. Nous n'avons pas eu à utiliser la voiture tout au long de notre séjour. Bien qu'elle donne sur la route, la chambre est très calme et nous avons bien dormi 🙂 Je m'attendais à trouver une petite table, tel que cela apparaît sur certaines photos. Le ménage n'est fait qu'après le check out.
• Annie-Christine (10/5): -
• corinne (7/5): - Lavabo presque bouché, radiateur salle de bain non utilisable. Cafetière nécessite un mode d'emploi. Mériterait un ascenseur.
• celine (10/5): Parfait! On y retournera. - L'emplacement est parfait. La chambre est spacieuse. L'entré automatisé fonctionne très bien. C'est rapide.
• Ardo (9/5): - Location is very strategic No elevator. I stayed in the fourth floor and carry 1 big luggage and 1 small luggage with me.
• caroline (9/5): - Le charme des chambres Le bruit des autres locataires
• Isabelle (10/5): -
• Lisette (6/5): - L'emplacement est le principal atout. Lit confortable. Propreté. Les chambres 7 et 8 sont au dernier étage sans ascenseur. Important à savoir. La 8 est toute petite. Téléviseur capricieux, j'ai du appeler le soutien technique.
• Laurent (7/5): Bon établissement bien situé et abordable. - Localisation et prix. Salle de bain un peu datée mais néanmoins fonctionnelle.
• Guilbault (7/5): - Emplacement p Pas beaucoup de produit pour les soins de beauté. Café très moyen.
• Paola (10/5): Pleasant and clean! - The room was enough big with comfortable beds. They also offer coffe and a mini refrigerartor inside the room. We really loved our time there. Everything was goed.
• Geisa (5/5): - Espace de las pièce Chambre froide Chauffage n'ai pas bien marché Salle de bain aussi sans chauffage
• Anne-marie (10/5): Très satisfait de cette location d’une nuit - Bien situé, calme et propre. Chambre et salle de bain spacieuses. Une personne que nous pensons être du personnel, nous a vu arriver et nous a fait entrer dans l’hôtel. Très gentil, Il s’est assuré qu’on avait les codes de notre chambre et de la porte d’entrée. Les codes nous avaient été envoyé deux jours d’avance. Juste un avertissement à dire: Les escaliers sont en colimaçon. Très jolis mais pourraient être difficile à monter pour certaines personnes surtout s’ils ont des bagages lourds et/ou encombrants.
• Safa (8/5): -
• Angela (8/5): -
• Lisa Adkins (8/5): - The location was great! The bathroom and room itself were very clean! There were not any wash cloths. The mattress on the bed to the right of the room was not very comfortable.
• Afrim (7/5): From the hotel you have very good access to the old town, the citadel and public transport. - Location It's just a window that's blind and you can't see anything outside.
• Sean (7/5): Automated yes, functional maybe - Well located and comfortable rooms. With a fridge and a coffee maker. Microwave in the hall. The lack of any staff is OK if their systems work. We got sent the code to our room by a text that was left blank. We had to call the emergency line and waited 15 minutes for the lady to basdically say they cannot generate a code. They have a spare key that allowed us to enter the room. But if you don't have a phone or any way to call, you are pretty much screwed. A bit frustrating getting there late and having to deal with this.
• Nathalie (8/5): On s’est bien reposée - L’espace L’ambiance La tranquillité La température de la pièce (sauf pour la salle de bain) Les oreillers Les débarbouillettes La marche pour entrer dans la salle de bain
• Josee (8/5): - Room was clean and the instructions was clear My room was on the 3rd floor and the stairs was a bit scary
• Juan (7/5): -
• Olivier (9/5): - Le prix et l'emplacement Stationnement
• Chloé (7/5): - La localisation. L'arrivée autonome. C'était très humide dans la chambre
• Catherine (10/5): Good Value. Great Location. Clean and comfortable. - The room was comfortable and clean. We really appreciated the self-check in and the ability to stow our luggage after checking out. The location was perfect for exploring Quebec City for 2 days. We knew there was no elevator and that we'd have to manage the stairs to get to our room. Communications with the host were excellent. Good value for the price. Highly recommend.
• 선 (5/5): Not so bad. - I wish there was better communication with customers even without a counter. Location was very good.
• Sherin (8/5): Comfortable - Excellent location ,comfortable stay There was little confusion about the preregistration which was sorted out after informing the call centre. Being automated,certain comfort of communication was lacking
• Christel (5/5): - L' emplacement , la literie confortable La machine à café, que de l' eau qui coule.. pas de bouteille d'eau. Les escaliers sont difficiles avec des bagages.
• Léo (7/5): -
• Jeffry (8/5): Go for the location! - Location and very clean. Simple layout and nice bed. No elevator and had to carry baggage up three flights of stairs. No hand rails on one side of the stairs. Could have had better pillows. I don't like foam style pillows much.
• Steven (6/5): - No extra lock on the inside of the door. TV system was very finicky. WiFi was flaky.
• Takehiko (10/5): - Very good location. It would be nicer if the room had a sofa for relaxing. The shared laundry facilities would also be ideal. Still, this hotel is a great value for everyone.
• Gloria Lynn (10/5): We had a fantastic stay! Thanks! - Location was fabulous! The apartment had plenty of room for the three of us! NA
• Graeme (6/5): - Not too impressed. No staff, parking far away , mediocre room, tiny bathroom
• Andree-Anne (10/5): -
• Arthur (8/5): - Didn’t realize there is no staff on site when I booked it, probably my fault for not fully reading, but it worked out fine. Was able to drop off luggage ahead of check-in using a luggage closet on-site with keyless entry. The location is the main advantage at a very reasonable price relative to other nearby options. There is no elevator, narrow hallways, and the spiral staircase is difficult to manage with luggage. So might not be a good option for anyone with limited mobility. But overall a good value and I would stay there again.
• Randall (8/5): - Reservation through Expedia was easy. Received our access codes by email 2 days before our stay. There is no front desk for this facility--access us via PIN pad on front and room doors. Our room was 3 flights up a spiral staircase. Great location. Easy walk to many restaurants and the boardwalk in front of the Chateau Frontenac. We liked this place. Low price, great location, quiet, and nobody bothers you. With no front desk at which to check in you won't be embarassed by attempting to speak French immediately upon arrival!
• Rosanne (4/5): - I am basing this review on two rooms - we travelled with my 80+ yo parents, they were in one room on the second floor, my husband and I had a room on the 3rd floor. The second floor room was clean, bright, very well appointed, and a nice view to the park across the street. The room my husband and I took was awful. It reeked of old cigarette smoke that had not been adequately cleaned out of the room - obvious that it had in the past been a smoking room. Dark, older outdated furniture, rusty shower curtain rod, broken shower handle... I could go on but the ultimate worst part was the horrible smell. The only reason we did not leave was because my parents were settled into the very nice room. That being said, you cannot run a "hotel" with such drastic variations in quality room by room - rehab ALL of them before you open to the public. I would not stay there again due to the uncertainty of what kind of room you end up with. And there is NO staff on site - not sure the posting on Expedia really made that clear - no daily room service or daily cleaning or replenishing of items - there was a closet that had extra towels and Keurig pods, but it was for the entire place. Just bad bad bad - I will pay extra for the Marriott next time we travel to Quebec.
• Christelle (8/5): - Très bien situé,manque de transports en commun, Il y a des travaux en cours dans la ruelle a côté de l'auberge de ce fait nous avons été réveillé très tôt le matin.
• JENNIFER (10/5): - very nice staff. Clean and best location to Old Quebec.
• Suzie (10/5): - Easy check in nothing complicated and great clean room
• Martin (4/5): - Only positive was location, everything else dismal
• Miriam (6/5): Quebec visit - The location was great. Positive points: 1.Close to main landmarks and walking distance to others attractions and restaurants. 2. Shower with hot water. Negative points: 1.The hotel condition is outdated including the room decor. No elevators so you need to carry your suitcase to your room. I was on the 3floor. 2.WiFi not working well every minute it will go out. 3. Towels and bed linen need improvement. I have to give credit that the location was the best part next to the park planes of Abraham. The hotel is located in a busy street area in front of the hotel crossing the street they are benches were I sat just to wait the people walking up and down the street. I felt safe in the area. Warning Quebec is a walking city bring your walking shoes. The hip on and off bus was fanstatic I took the 2 day pass and made great use of it.
• Bossuet (10/5): -
• Karen (10/5): - Easy self check-in. There are stairs to navigate, so be aware if you have mobility issues. Close to restaurants and attractions.
• Rishi (6/5): - This place was average at best. Not really a "hotel".. no front desk, no lobby, no daily housekeeping. You enter the building and walk up a staircase and your at the hallway with the rooms. Our room was clean, but had no window which it made it feel even smaller and claustrophobic. The bathroom was clean but tiny. Simple things were missing like a suitcase stand. The pictures online were deceiving.
• B (10/5): -
• willy (4/5): - very old building, no reception just like an old apartment. furniture is old and run down. Still charge above rate. Next door hotel is much better at least has real person in front desk. Not recommend

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