Hotel One Bhurban

Location: Golfers Lane, Moza Mohra Esawal, Murree, pk

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Restaurant
• Room service
• Family rooms
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Ironing service
• Car hire
• Concierge service
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• First aid kit available
• Sanitized tableware & silverware
• Guests can opt-out any cleaning services during stay
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• 24-hour security
• Delivered food - securely covered
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Reception hall
• Japanese garden

Rooms Available

• Double Room, Valley View

  1 King Bed

  193-sq-foot room with valley views

  
  

  Layout - Separate sitting area

  Internet - Free WiFi

  Entertainment - 40-inch LED TV with satellite channels

  Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, shower, bathrobes, and slippers

  Practical - Laptop-compatible safe, desk, and phone

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Electric kettle
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Room service (limited hours)
  • Daily housekeeping
  • Separate sitting area
  • Blackout drapes/curtains
  • Free WiFi
  • Bedsheets provided
  • Soap
  • Change of towels (on request)
  • Change of bed sheets (on request)

• Double Room with Mountain View

  The double room offers a private entrance, soundproof walls, a balcony with mountain views as well as a private bathroom boasting a bath. The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Telephone
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Cleaning products
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Conditioner
  • Socket near the bed
  • Adapter
  • Smoke alarm
  • Fire extinguisher
  • Key access

• Three-Bedroom Chalet

  Featuring a private entrance, this chalet is consisted of of 1 living room, 3 separate bedrooms and 3 bathrooms with a bath and a shower. The chalet offers a flat-screen TV with satellite channels, soundproof walls, a mini-bar, a tea and coffee maker as well as mountain views. The unit offers 5 beds.

  Max Occupancy: 9 (6 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Telephone
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Cleaning products
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Conditioner
  • Socket near the bed
  • Adapter
  • Smoke alarm
  • Fire extinguisher
  • Key access

Guest Reviews

• Sajjad (10/5): - The room the location everything was awesome...
• Ali Riaz (10/5): -
• Umair (3/5): No one should book them unless they improve their facilities and fixture quality - Just the view from the top bedroom and cooperative staff Worst cleanliness (stained bedsheets, insects in the bathroom, dirty commodes, surfaces filled with dust), below average facilities & fixtures (no light in the kitchen beside main lounge, fridge in one of the bedrooms didn't work, not sure it was because of the damaged fridge or electrical socket.). Wifi works only in the top bedroom with mountain view and lounge. Despite highlighting all and more of this to their management, we just received false promises and diplomatic responses
• Rida (9/5): -
• Iqra (10/5): -
• Muhammad (3/5): Non Recommended Room is not furnished as well - Location is the best. Room Service & Food Stuff is very Low & No Proper Breakfast as per regular routine and food quality & test is not well.
• Danish Ali (9/5): - Hospitality and Staff Behavior, Customer Service Parking space
• Danish Ali (9/5): -
• Shaherbano (8/5): - Staff is very co operative and kind. Place was good. Location is very beautiful. Everything is good but you people must work on your security at night. According to location, only 1 or 2 gurads at the barrier are not sufficient as wel as no lights outside the premises of your hotel. Rest of everything is good. But security needs some serious work and attention.
• Junaid (9/5): - View from the balcony
• Talha (10/5): -
• Zahira (6/5): - The view from the master bedroom was beautiful. It was very quiet and peaceful. The breakfast was good. Staff was very attentive and polite. Bathroom was nice and clean. The beds were not made well. The pillows looked very old and mishapen. The kitchen had no crockery we could use. The food we ordered at the restaurant was not good.
• Usman (10/5): - Location was awesome but they need to improve there breakfast menu.
• M BALAWAL (10/5): - Breakfast was awesome.
• Muhammad (9/5): Comfortable and peaceful - Property was very clean and staff was very keen to help whenever we requested anything. Breakfast was also decent and fresh. They even gave us pass of PC Bhurbun where10% was off on food and entry was free also because of hotel one pass and staff informed us timely about the musical night at PC Bhurbun that was also free for us to attend.It was comfortable stay with no noise around.Overall it was great experience with great value for money.With these rates we were very impressed with all the facilities they provided .
• Muhammad Rizwan (10/5): Awesome - Stay was too much peaceful,breakfast served very nicely Design, environment and breakfast
• Mubashar Aslam (4/5): Not recomended for good perspective that i was expecting. - Care taker was good first day manager was lieing on every thing Cleanliness was not good. Window is not getting to be opened. First of all the receptionist manager was lying that room is not available after some negotiation he agreed to give the room that is shown in the advertisement on booking .com but it was very disappointing after that situation . It was not smooth.
• Abdul jabbar (6/5): -
• Yaseen Ghulam Mustafa (7/5): -
• Qasim (9/5): -
• Rizwan Ahmed (7/5): -
• Ahsan (10/5): - Comfortable, staff was excellent.
• Zaigham (7/5): -
• Adeel (4/5): -
• Muhammad (5/5): -
• Yaqoob (8/5): - Breakfast The toiletries weren't good
• irfan (7/5): -
• Basharat Hamid (9/5): - Peaceful environment
• Osman (1/5): -
• Rizwan (1/5): - Nothing Small room, no value for money.
• Muhammad (8/5): -
• Muhammad (7/5): -
• Adnan Saeed (7/5): -
• Mirza Waqar (6/5): Good - Having no proper parking
• Below (9/5): It was my first visit to this place and it was a very comfortable stay, good location and accessible -
• Umer (9/5): -
• Peracha (8/5): Good option for vacation with family time - Really helpful staff specifically Mr Zohaib at reception & Mr Imran in house keeping Furniture/Inventory needs to be replace
• Talha (10/5): -
• Shabbir (1/5): Awful - It was an awful experience. The property was in terrible condition. There was leakage everywhere, the place was extremely dirty, and nothing was properly maintained. It was very disappointing and definitely not worth the time or money. Would never recommend this property to anyone.
• Arslan (5/5): -
• Syed (10/5): -
• Sarah (7/5): - I think you should buy new pillows .
• Rehan (7/5): -
• HAMID KHAN (6/5): It was Pleasant - Breakfast was good. Location was not on Main area but it was calm Heating system was not working. required for children. For elders, it was good.
• Faran (9/5): -
• Muhammad (9/5): -
• Sana (10/5): Very good value for money , friendly staff. - A very decent value for money. We got a whole suete for family. Overall quite comfortable stay, hot water, wifi , free breakfast and inverter made our stay quite comfortable. Staff was extra sweet and nice. Only the rooms in basement didnt have heater/ inverter, so a bit cold.
• Rana Adnan (8/5): Good stay - Atmosphere. Chalat is good for 3 couples. There was nothing in the kitchen like utensils. Inverter wasn’t working in the living room and 2 rooms in the basement was without any inverter.
• Shahraiz (8/5): -
• Zainab (10/5): -
• Chaudhry (10/5): Over all perfect stay - Comfortable cozy and clean i rented full chalet very nice experience very cooperative staff Internet speed and disconnection, construction work in the surrounding makes lot of noises, very irritating during the day, Housekeeping was good too.
• Muhammad bilal sattar (10/5): -
• Faizan (10/5): - Everything that I required from the trip was fulfilled because of the accommodation at this hotel. The room was clean. Room service, breakfast and other staff are extremely cooperative and respectful. Nothing.
• Jahanzeb (2/5): Bad experience - Please improve bed quality, we got backache due to its bad quality. It shouldn’t be 3 star
• Atif (9/5): Overall very Good Experience. - Quite and heather environment and location Breakfast need some improvements
• Raja Mehmood (9/5): -
• Nawaal (7/5): Our stay was very comfortable but the passage to the hotel is a bit scary at night. I will suggest that they improve the - Their rooms, view and staff The breakfast and cleanliness and the prices
• ali (10/5): -
• Bilal (10/5): Overall it was a good experience - There food taste is excellent. There service was really good. They can include Android TVs and improve wifi speed.
• Junaid (10/5): Peaceful Stay with Beautiful Mountain Views and Excellent Service - Our stay at Hotel One Bhurban was excellent. Their service was very good, and every time we asked for room cleaning, they did it quickly and properly. We got the highest room with a stunning view of the mountains and greenery all around. The balcony was amazing, and we could enjoy the beautiful scenery from both the room and the balcony. The buffet breakfast was delicious with many options. They also gave us complimentary breakfast and a kettle with tea items we could use anytime. The manager and all staff members were very polite and helpful. Highly recommended for a peaceful and scenic stay in Bhurban.
• Rameez (10/5): All the staff very good special Mr Sohail - Room
• Faran (9/5): Great Stay - The ambience was amazing and the stay experience was awesome. The staff was very helpful and great people. Food was yummy and the view from the balcony was to die for. Highly recommended people. Loved everything except that the balcony windows were not movable and very hard to open. This could be improved with a single maintenance compane.
• Adnan (8/5): Very good - Good quite place and staff was helpful.
• Muhammad (1/5): Bad Experience, non-Cooperative - Nothing No Cooperative, not satisfied with Staff. Didn't understand the problem with Clients. Charging very high cost for mattress given to Driver. Breakfast is not as good as it could be against Charges.
• Farooq (4/5): Disappointing -
• Muhammad (10/5): Exceptional -
• Asif (7/5): Good Experience - I like the location, surrounding, and especially the Lunch and Dinner. I like the location, but there are no street lights from the main road to the property. You should arrange the Dinning Room for Dinner and Lunch instead of providing it into the rooms.
• Abdul (9/5): Superb - Great staff,clean rooms and exceptional services...highly recommended if u prefer peace and serenity....
• Osama (8/5): Very good -
• Muhammad (9/5): Superb - Serenity. No ground for kids
• Dr (6/5): Break fast must be improved .There should be alift instead of stairs - There is enough room for family but difficult due stairs. Although it was not bad, it required a few new modern equipment like New Inverters and at least android TV and a few kitchen crockery The location was good .There was plenty of water for use. STAFF WAS HELPING
• Khizer (7/5): Good - Location. Staff Rooms are old. Bathrooms need work
• Wssim (8/5): Good experience could have been much better - Good vibe with excellent and accommodating staff Location not that great as road was pretty bad , not much options of eatery around , hotel has limited options Breakfast needs to be modified a bit
• Anzar (10/5): Exceptional - Awesome location.
• Anis (7/5): Good -
• Shahzad (8/5): View is very beautiful, staff is so welcoming and friendly - Location of the hotel, I always prefer to stay there N/A
• Ghani (8/5): Decent stay - I had a very good overall experience during my stay. The rooms were clean and offered great views. A special mention goes to the reception staff-they were extremely welcoming, friendly, and helpful throughout my stay, which really made a positive difference. Their warm attitude added a lot to the overall experience.
• Malik (6/5): Pleasant -
• Noman (8/5): Very good -
• Mohammad (8/5): They stay was pleasant. However the access road was under construction making it little tough to mov - The staff was co-operative especially the housekeeping department. One room did not have the Valley view
• Zia (8/5): Very good - Nice place, room was clean, cooperative n well mannered staff.
• Shahjahan (10/5): Exceptional - Staff's attitude Everything was good
• Saqib (8/5): Very good -
• Azam (8/5): Very good - The views from the rooms are wonderful. Internet was very good There should be some room dedicated for drivers. Currently, they offer a mattress for drivers in the dining hall. So I gues they need to think about it. Otherwise, the stay was good.
• Chatha (8/5): Very good - Place was very calm staff was nice Children enjoyed a lot
• Awais (10/5): Exceptional -
• Tassawar (8/5): Very good - I had a comfortable stay at Hotel One Bhurban. The staff was extremely professional and courteous, always attentive and ready to assist. The location is also a major plus, offering peaceful surroundings and beautiful views, ideal for a relaxing getaway. The cleanliness and overall ambiance of the hotel added to the positive experience. There were a few things that could be improved. The road leading to the hotel was under construction, which made access a bit inconvenient. Also, breakfast was served in the room instead of a buffet, and there was no printed menu provided, making it difficult to know the available choices. These small issues slightly affected the overall experience.
• Faizan (8/5): Good. -
• Adnan (8/5): Very good - We had a short but pleasant stay at this property. Staff, location, amenities and peaceful environment is indeed worth visiting again.
• Kamran (10/5): Exceptional - Staff was very cooperative, kind and supportive. They guided us well and were responsive.
• Mr (9/5): Superb -
• Saud (10/5): Exceptional - Hotel and location both was outstanding, staff is well cooperative, facilities was also 10/10. I will suggest to increase the menu items .
• Ali (10/5): Exceptional - Everything Nothing
• Syed (9/5): Superb -
• Hamza (8/5): Very good - The place was very peaceful The mirrors were not very fine. There was no dryer in the washroom. The basement room was a bit smelly. The road to the hotel is in the making
• Muhammad (7/5): Good -
• Warda (10/5): Exceptional -
• Sohaib (10/5): Exceptional - Very nicely managed, comfortable need, and clean rooms near to market and staff is also very cooperative.
• Warda (10/5): Exceptional -
• Zeeshan (10/5): Great. - Architecture Narrow road.

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