Pullman Liverpool
Location: Monarchs Quay, Liverpool, England, L3 4FP, Liverpool, GB
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Discover the vibrant allure of Pullman Liverpool, ideally situated just moments away from the city's top attractions.
Modern Comfort
Relax in one of our 216 stylishly designed guestrooms featuring flat-screen televisions, complimentary Wi-Fi, and luxurious private bathrooms with rainfall showerheads and designer toiletries that elevate your stay.
Satisfy Your Cravings
Indulge in delicious meals at our on-site restaurant, or enjoy 24-hour room service at your leisure. Pair your dining experience with your favorite drink at our cozy bar/lounge, perfect for unwinding after a day of exploration.
Stay Active and Connected
Maintain your fitness routine in our 24-hour fitness center or take advantage of complimentary Wi-Fi to stay connected. Our concierge services are also at your fingertips to ensure your experience is seamless and enjoyable.
Book your unforgettable stay at Pullman Liverpool today!
Important Information
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Parking height restrictions apply.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Policies
Check-in: 03:00 PM - anytime
Check-out: 12:00 PM
Amenities & Facilities
- Meeting rooms
- Fitness facilities
- Express check-out
- Lot hours - 24 hours
- Electric car charging station
- No single-use plastic straws
- Comprehensive recycling policy
- No single-use plastic stirrers
- No single-use plastic water bottles
- No single-use plastic soda bottles
- Guest education on local ecosystems and culture
- Sustainability/community reinvestment (10% revenue or more)
- Free WiFi
- 24-hour front desk
- Luggage storage
- Express check-in/check-out
- Concierge service
- Elevator
- Fitness facilities
- Bicycle rentals nearby
- Breakfast available (surcharge)
- Television in common areas
- Safe-deposit box at front desk
- Porter/bellhop
- Express check-out
- Meeting rooms
- Smoke-free property
- Tours/ticket assistance
- Assistive listening devices available
- Computer station
- 24-hour fitness facilities
- Electric car charging station
- Water dispenser
- Housekeeping on request
- Reception hall
- Eco-friendly cleaning products provided
- Eco-friendly toiletries
- LED light bulbs
- Lot hours - 24 hours
- Wheelchair-accessible fitness center
- Wheelchair-accessible on-site restaurant
- Visual alarms in hallways
- Handrails in stairways
- Change of towels (on request)
- Change of bed sheets (on request)
- Vegetarian breakfast available
- Organic food
- Locally-owned & organized tours & activities
- Showcase for local artists
- Sustainability/community reinvestment (10% revenue or more)
- Guest education on local ecosystems and culture
- Double-glazing on all windows
- Locally-sourced food on site (80% or more)
- Energy-saving switches
- At least 80% of all lighting comes from LEDs
- Comprehensive food waste policy
- Vegan menu options available
- Vegetarian menu options available
- Comprehensive recycling policy
- No single-use plastic soda bottles
- No single-use plastic stirrers
- Biodegradable/compostable stirrers
- No single-use plastic straws
- No single-use plastic water bottles
- Reusable cups only
- Reusable tableware only
- Water-efficient showers only
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Deluxe Room, 1 King Bed
1 King Bed
312 sq feet
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 55-inch flat-screen TV, digital channels, and iPod dock
Food & Drink - Coffee/tea maker, electric kettle, 24-hour room service, and free bottled water
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and desk; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Visual fire alarm
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Designer toiletries
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Visual fire alarm
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
-
Superior Room, 2 Twin Beds
2 Twin Beds
269 sq feet
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 55-inch flat-screen TV with digital channels
Food & Drink - Coffee/tea maker, electric kettle, 24-hour room service, and free bottled water
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and desk; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Visual fire alarm
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Designer toiletries
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Visual fire alarm
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
-
Deluxe Room, 1 King Bed (Premium)
1 King Bed
269 sq feet
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 55-inch flat-screen TV, digital channels, and iPod dock
Food & Drink - Mini-fridge, free minibar items, coffee/tea maker, and electric kettle
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and desk; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Visual fire alarm
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Designer toiletries
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Visual fire alarm
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
-
Superior Room, 1 King Bed
1 King Bed
269 sq feet
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 55-inch flat-screen TV with digital channels
Food & Drink - Coffee/tea maker, electric kettle, 24-hour room service, and free bottled water
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and desk; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Roll-in shower
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Designer toiletries
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Lowered peephole/view port in door
- Low-height counters/sink
- Low-height bed
- Shower grab bar
- Visual fire alarm
- Wheelchair-width doorways
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
-
Superior Room, 1 King Bed, River View
1 King Bed
269-sq-foot room with river views
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 55-inch flat-screen TV with digital channels
Food & Drink - Coffee/tea maker, electric kettle, 24-hour room service, and free bottled water
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and desk; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Visual fire alarm
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Designer toiletries
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Visual fire alarm
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
Guest Reviews
- Brenda (10/5): Overall experience was great. The hotel is clean, staff are polite and location is great - Great venue for the event at M&S Arena. Clean and comfortable. The staff were pleasant. Polite and helpful No complaints Very comfortable bed. Slept like a baby. Location is great
- James (10/5): -
- Nyamayaro (10/5): Enjoyed our stay. Clean , quite and staff Wer lovely - Cleanliness and homely We booked a twin bed and there was only one gown for 1 person.
- stephen (10/5): -
- Cristina (8/5): Little weekend away - The fact that we had an upgrade to the 8th floor was a very nice touch. The staff were brilliant. The room was clean, great view and super comfy beds Everything was great
- Lindsay (9/5): -
- Sophie (10/5): Lovely staff, great staff and perfect location. - The staff are really friendly and attentive, excellent check in service, location was perfect for the ACC Liverpool event I was attending. Breakfast was a nice selection of food all cooked lovely and all very warm. Staff at breakfast were attentive and welcoming. The room was gorgeous, perfectly clean and a lovely size. Particularly loved the large bathroom with rainfall shower.
- Helen (6/5): - Clean nice bed reception staff lovely Breakfast poor awful coffee and tea- crockery very basic - felt like budget hotel breakfast
- Iain (7/5): Nice hotel, better value available in Liverpool. - Good location, clean hotel. Expensive for the facilities on offer. Overpriced.
- patrick (9/5): Great location - Great staff Great location Bit too pricey
- Faisal (9/5): جيده ومريحه - قريب من السنتر
- Mark (9/5): -
- Margaret (7/5): Dockside hotel in Liverpool - Breakfast was quite good. Rooms were tiny and it was very expensive for what it was.
- Clive (10/5): Great location. Fabulous hotel. Good value. - Lovely hotel. Welcoming and most helpful staff. Beautiful view from our room of the River Mersey. Great location. Thank you.
- Kevin (10/5): Great value for the money. - Next door to convention centre
- Karen (9/5): -
- Ruth (8/5): Lovely hotel in great location. - Friendly staff. Very clean and comfortable room with great view. Breakfast was too busy and I was asked by staff to sit in the lobby / bar area without cutlery on Thursday morning. Other guests in the bar were very rowdy on Friday evening - shouting and singing. I would have expected staff to have managed that more promptly.
- chandvale (10/5): Swift check in and convenient - Close proximity to Convention center Temperature control of room was not easy to adjust.
- Cornelius (8/5): -
- Simon (10/5): - Everything Nothing
- Jo-Anne (10/5): Really pleasant - He’s always clean and spacious Nothing
- Trev Traynor (8/5): - Clean well kept and staff were good Bar closing early
- Alastair (10/5): -
- Nicole (10/5): -
- Rab (7/5): -
- Cristina (10/5): -
- BenjaminGriffiths (9/5): -
- Sarah (8/5): -
- Fergal (10/5): Great location with lovely staff especially the breakfast crew - Clean and tidy with very friendly and helpful staff. N/A
- Kelly (10/5): Perfect for what we wanted and if in the area again would choose to stay here - Clean and comfortable Close to the venue we were attending Staff very friendly and helpful
- Anne (10/5): -
- George (6/5): -
- Caroline (10/5): Warm, friendly hotel in a perfect location - It was welcoming and so friendly. I loved that it was so close to the Arena for the concert I was attending. Also, a few steps to the Docks and Mersey. Becca was so helpful and kind to me at breakfast - really appreciated Wished I’d booked a second night
- Jo (10/5): -
- Walsh (8/5): -
- Susana Nelida (7/5): Lo bueno y lo feo - La calidez, atención y dedicación dedicación del personal, además de la habitación. Que me alterarán la reserva que hice inicialmente, en forma unilateral y sin debida justificación e información. De manera tal que al llegar me enteré que me habían sacado el desayuno y la cena que , cuando hice la reserva estaban incluidos. Les mandé un email , después de enterarme, solicitando explicaciones y hasta el presente nadie me contestó. Fue una situación terrible.
- Andrew (8/5): -
- Darren (10/5): -
- Corinne (10/5): -
- Mitesh (3/5): -
- Keith (8/5): Comfortable and convenient stay - This hotel is good value, comfortable and the staff were all friendly and helpful. The room was quiet with a nice bed and all the basics. Restaraunt food was good although the seating is on the cramped side. Location for the M& S Bank arena is perfect with easy access to the paid parking nearby. The Parking is on the pricey side even with the discount. Because the hotel is large its a little on the corporate side and the restaraunt is cramped.
- Dev Hill (9/5): -
- Denis (9/5): -
- Cali (10/5): -
- Matthew (8/5): -
- Tracy (10/5): Excellent hotel with friendly staff and comfortable rooms - Location Decor Staff Nothing
- Shelley (10/5): -
- Swan (9/5): - Spacious room, comfortable bed and could control room temperature. Staff were very friendly and willing to help when needed. Only option for carpark was a local carpark. However there was a discount for hotel guests.
- Shelley (10/5): -
- Ísak (7/5): -
- Moose John (8/5): Ok - After stopping there I think the edge has been took off through wear and tear Looking slightly shabby
- Mary (9/5): -
- Lewis (10/5): -
- Tarty1 (10/5): -
- Kacimi (6/5): - I will give the staff 5 stars but the hotel it’s 3 stars it’s a Pullman is not ibis hotel
- Rebecca (10/5): Exceptional - Excellent accommodation. We booked as we were going to Comic Con and it was the perfect place to stay. Staff were lovely, food was great and room was perfect. Nothing
- jay (10/5): Overall amazing - I loved how friendly and helpful the staff were, the room was amazing and the food there was incredible! The first room we were put in was a kingsize but it was two twin beds pushed together with a gap, but the receptionist fixed it very quickly, and one night the food was undercooked and the chef didn't seem happy about having to recook but the waitress was amazing
- Mellissa (9/5): Always a pleasure to stay here 🩷 - I always find the Pullman very accommodating, they always put twins in a double room because of my disabilities. I love stopping here.
- Lucy (9/5): Had a lovely time and would highly recommend! - The room itself was stunning and comfortable. Had all of our needs met and catered for. The view was amazing especially at night time! There was nothing to dislike about the hotel.
- ray (9/5): -
- Daniella (10/5): -
- Shenay (10/5): -
- Greg (10/5): -
- Lisa (8/5): Overall stay - The closeness to the Comic Con in the ECL etc When i booked in i specifically asked months ago to add 2 breakfasts to the amount to i could pay it all at once, a few months early and get it out of the way so not to worry. I was told it did not specify that. I showed the man in reception the message exchange between myself and your hotel on booking.com. I was told it was probably when their system was "changed over." Now that wasnt my fault, as I asked twice when I booked to check it did indeed include breakfast in the overall amount. In the end he said he would put it down as "complimentary." Now this was not MY fault. I checked with you. Also regarding breakfast, yes it was amazing and lovely but some vegetarian/vegan sausages wouldn't have gone amiss. Also maybe poached eggs too and not just fried. Also larger glasses for orange juice etc. Also took awhile for them to offer us coffee. In the end I had to ask. Overall a pleasant experience despite these issues. Many thanks Lisa M Dion-Davies Room 624 fri-sun
- Indi (10/5): - So comfy, great cushions and showers
- Sarah (10/5): Amazing - Everything No condiments with room service
- emma (10/5): -
- jachym (9/5): -
- Caroline (9/5): -
- Steven (10/5): Stayed for comic con and had a brilliant day - Really nice all round place everything was great Nothing it was great
- Marie (8/5): -
- allen (9/5): Very nice hotel and exceptional staff. Only downside is the parking cost in this area even with the discount. - Spacious room with a wonderful walk in shower. Would have liked an opening window
- Julia (10/5): Lovely helpful staff, great location and excellent bed/shower/cleanliness. - Lovely helpful staff, great location and excellent bed/shower/cleanliness.
- george (10/5): -
- Familie Weng (7/5): - Das Personal war sehr freundlich. Die Lage war in Ordnung. Es ist ruhig gelegen an den Docks allerdings auch etwas ab vom Schuss. Wir hatten einen doppelzimmer im achten Stock und schon als wir in den Aufzug stiegen Roche es dort leicht unangenehm. Ebenso als wir aus dem Aufzug im achten Stock stiegen und auch in unserem Zimmer. Ich gehe davon aus dass der Geruch von dem Teppich kommt der wohl schon älter ist. Irgendwann fangen diese Dinge zum miefen an und man bekommt den Geruch auch nicht mit staubsaugen raus sondern müsste wahrscheinlich einmal komplett reinigen oder die Teppiche erneuern. Dieser Geruch war ständig vorhanden. Ich hatte am ersten Tag gebeten etwas raumspray zu versprühen aber auch das scheint nicht geholfen zu haben. Das Zimmer selbst war in Ordnung, Betten bequem, das Bad gut allerdings waren die restlichen Möbel schon abgewohnt mit ziemlichen abnutzungsspuren. Hier würde ich in einem 4 Sterne Hotel etwas anderes erwarten. Ich habe das Hotel ausgewählt da es vier Sterne hat und sehr gute Kritiken über das hervorragende frühstücksbuffet vorhanden waren. Leider kann ich das nicht bestätigen. Das frühstücksbuffet war höchstens durchschnittlich. Es gab eine kleine Auswahl an Brot nämlich zwei verschiedene toastbrote und noch ein pfannkuchenartiges rundes sauerteigbrot. Die abgebildeten Brötchen auf dem Bild daneben konnte man auch auf Nachfrage. nicht erhalten. Das gab eine kleine Auswahl an Marmeladen, Honig und Nutella zwei Sorten Käse, etwas Wurst cerealien, Obst was aber nicht besonders schmeckte. Also weit ab von einem hervorragenden frühstücksbuffet was ich sehr schade fand vor allem da man ja für das Buffet pro Person um die 22 € zahlt. Insgesamt entsprach das Hotel leider nicht meinen Erwartungen entsprechen den Preis leistungsverhältnis. Wir haben für die eine Nacht zu zweit mit Frühstück 211 € bezahlt. Das war es definitiv nicht wert. Für eine günstigeren Preis würde ich wiederkommen ansonsten würde ich mir tatsächlich ein anderes Hotel aussuchen.
- vin (8/5): -
- Bilal (10/5): -
- Bryn (9/5): -
- Jean Marc (9/5): -
- Jeff (10/5): -
- Administrator (5/5): DURING FIRST NIGHT THEY GAVE US WRONG ROOM - COFFEE AT BREAKFAST
- Neville (10/5): - The ease of getting around Liverpool N/A
- Familie Weng (7/5): -
- Leo (9/5): Excellent location and very comfortable stay in Liverpool. - Excellent location for attending a conference at the Liverpool Exhibition Centre. The 'river view' room was very comfortable and had superb views overlooking the Mersey river and estuary. The staff were friendly and helpful and the breakfast was of a very good standard.
- Stef (9/5): Excellent location for m & s bank arena - The bed was really comfortable That you can’t open the window for some fresh air
- Shaun (10/5): Outstanding - This was the second time that we'd stayed at the Pullman in Liverpool,We absolutely love everything about it. The staff are very helpful and go out of their way for your every day needs.We would definitely recommend this hotel just for the breakfast🫠🫠🫠
- paul (9/5): Great hotel. Super people. Ace room view from the top floor. - This is a great hotel for staying and exploring Liverpool. The staff are lovely and give you that classic Liverpudlian welcome. Really great spot. Highly recommend a room on the top floor. The view is ace. Nothing.
- Paige (10/5): -
- Richard (8/5): overall, a very pleasant stay. - Room and facilities were very good. Breakfast was excellent, plenty of choice Dinner was disappointing. well prepared but too fancy for our liking and limited choice.
- Gebauer (9/5): -
- Vicky (7/5): -
- Colin (10/5): Had a great time - Great location, next to the Mersey and M&S arena Very clean and classy
- Peter (7/5): Breakfast disgraceful, no value for money, very poorly received by member of staff on reception - Location and cleanliness excellent N/A
- Angela (9/5): Excellent location for the arena and the city and docks, excellent value for money. - Location - we were attending a concert at the arena and this hotel is literally just a few steps away. Loved it all.
- Andrew (10/5): -
- Victoria (3/5): - Staff were lovely Room was tired Toilet didn’t flush
- Squire (7/5): Card only. - It was clean and close to where we needed to be. The fact it was cash free. I had my cards details cloned so I had to stop my personal cards so I only had cash on a joint account card. But I was unable to use cash so had to rely on my sister paying for things.
- Anthony (9/5): -
- Clare (9/5): Very enjoyable stay, comfortable, clean rooms excellent staff and lovely breakfast - The proximity to the M&S bank arena was perfect! The staff were friendly and efficient. Beds very comfortable and breakfast excellent The view from our window on the 8th floor was ok we could see the Mersey to the right but the rest was just car park
- julia (6/5): Excellent Location - Excellent location, beds were comfy. Light above beds were very dusty
Photos
