Holiday Inn Express Hotel & Suites Austin Downtown - University by IHG
Location: 805 Neches Street, Austin, us
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Outdoor Swimming Pool, Free WiFi, and Fitness Centre
Enjoy a refreshing dip in our outdoor swimming pool, stay connected with complimentary WiFi, and keep up with your fitness routine in our well-equipped fitness centre.
Delicious Breakfast Options
Start your day right with a delicious breakfast offering buffet, continental, and American options to suit every palate.
Convenient Business and Leisure Facilities
Whether you need to attend to work matters in the business centre or unwind in the snack bar, we have you covered for both productivity and relaxation.
Book your stay at Holiday Inn Express Hotel & Suites Austin Downtown - University, an IHG Hotel for a perfect blend of comfort and convenience.
Important Information
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Family rooms
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Facilities for disabled guests
- Non-smoking throughout
- Heated pool
- Outdoor furniture
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Key card access
- Pub crawls
- ATM/banking
- Shopping on site
- Front desk (limited hours)
- Free wired internet
- Snack bar/deli
- Self parking (surcharge)
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Art gallery on site
- Reception hall
- Exercise/lap pool
- Secured parking
- Garage
- Swimming nearby
- Charcoal grill
Rooms Available
-
Suite, 1 Bedroom, Accessible (Comm)
2 Queen Beds
581 sq feet
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels and pay movies
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Hypo-allergenic bedding, a down duvet, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Visual fire alarm
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Wardrobe or closet
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Designer toiletries
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillow menu
- Room and bed type depend on availability check-in
- Free cribs/infant beds
- Bedsheets provided
- Champagne service
- Laptop-friendly workspace
- Closed captioned TV
- Visual fire alarm
- Doorbell/telephone notification
- Desk chair
-
Standard Room, 1 King Bed, Accessible, Pool View (Comm)
1 King Bed
300 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels and pay movies
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Hypo-allergenic bedding, a down duvet, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Visual fire alarm
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Wardrobe or closet
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Designer toiletries
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillow menu
- Free cribs/infant beds
- Bedsheets provided
- Champagne service
- Laptop-friendly workspace
- Closed captioned TV
- Visual fire alarm
- Doorbell/telephone notification
- Desk chair
-
King Room - Hearing Accessible
Providing free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a sofa as well as city views. The unit offers 1 bed.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Sofa
- Alarm clock
- Linen
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Smoke alarm
- Key card access
- Hearing accessible
-
Standard Room, 1 King Bed, Accessible (Comm, District View)
1 King Bed
300 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels and pay movies
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Hypo-allergenic bedding, a down duvet, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Visual fire alarm
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Wardrobe or closet
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Designer toiletries
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillow menu
- Free cribs/infant beds
- Bedsheets provided
- Champagne service
- Laptop-friendly workspace
- Closed captioned TV
- Visual fire alarm
- Doorbell/telephone notification
- Desk chair
-
Suite, 1 Bedroom, City View
2 Queen Beds
580 sq feet
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels and pay movies
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Hypo-allergenic bedding, a down duvet, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Visual fire alarm
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Wardrobe or closet
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Designer toiletries
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillow menu
- Room and bed type depend on availability check-in
- Free cribs/infant beds
- Bedsheets provided
- Champagne service
- Laptop-friendly workspace
- Closed captioned TV
- Visual fire alarm
- Desk chair
-
Suite - Mobility Access Roll in Shower/Non-Smoking
Providing free toiletries, this suite includes a private bathroom with a shower and a hairdryer. The air-conditioned suite provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a sofa as well as city views. The unit offers 3 beds.
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Sofa
- Alarm clock
- Linen
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Smoke alarm
- Key card access
-
Suite, 1 Bedroom, Accessible (Comm, Roll Shwr)
2 Queen Beds
580 sq feet
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels and pay movies
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Hypo-allergenic bedding, a down duvet, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Roll-in shower
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Wardrobe or closet
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Designer toiletries
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillow menu
- Room and bed type depend on availability check-in
- Free cribs/infant beds
- Bedsheets provided
- Champagne service
- Laptop-friendly workspace
- Closed captioned TV
- Visual fire alarm
- Doorbell/telephone notification
- Desk chair
-
Standard Room, 2 Queen Beds, Accessible (Comm)
2 Queen Beds
300 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels and pay movies
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Hypo-allergenic bedding, a down duvet, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Visual fire alarm
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Wardrobe or closet
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Designer toiletries
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillow menu
- Room and bed type depend on availability check-in
- Free cribs/infant beds
- Bedsheets provided
- Champagne service
- Laptop-friendly workspace
- Closed captioned TV
- Visual fire alarm
- Doorbell/telephone notification
- Desk chair
-
Suite, 1 Bedroom, Accessible (Mobil, Tub)
1 King Bed
580 sq feet
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels and pay movies
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Hypo-allergenic bedding, a down duvet, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Closed-captioned TV
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Wardrobe or closet
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Free Local calls
- Designer toiletries
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillow menu
- Room and bed type depend on availability check-in
- Free cribs/infant beds
- Bedsheets provided
- Champagne service
- Laptop-friendly workspace
- Closed captioned TV
- Accessible bathtub
- Visual fire alarm
- Wheelchair-width doorways
- Desk chair
-
Standard King Room
Featuring free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a sofa as well as city views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Sofa
- Alarm clock
- Linen
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Smoke alarm
- Key card access
-
Standard Queen Room with Two Queen Beds
Providing free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a sofa as well as city views. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Sofa
- Alarm clock
- Linen
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Smoke alarm
- Key card access
-
Standard Room
Providing free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a sofa as well as city views.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Sofa
- Alarm clock
- Linen
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Smoke alarm
- Key card access
-
Queen Suite - Non-Smoking
Featuring free toiletries, this suite includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned suite features a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a sofa as well as city views. The unit has 3 beds.
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Sofa
- Alarm clock
- Linen
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Smoke alarm
- Key card access
-
King Room - Mobility Access Tub - Non-Smoking
Offering free toiletries, this double room includes a private bathroom with a bath and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a sofa as well as city views. The unit offers 1 bed.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Sofa
- Alarm clock
- Linen
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Smoke alarm
- Key card access
-
Standard King Room with Roll-In Shower - Mobility Access
Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a sofa as well as city views. The unit has 1 bed.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Sofa
- Alarm clock
- Linen
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Smoke alarm
- Key card access
-
Deluxe King Room - Hearing Accessible
Providing free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a sofa as well as city views. The unit offers 1 bed.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Sofa
- Alarm clock
- Linen
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Smoke alarm
- Key card access
- Hearing accessible
-
Standard Queen Room with Two Queen Beds - Communications Accessible
Featuring free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a sofa as well as city views. The unit has 3 beds.
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Sofa
- Alarm clock
- Linen
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Smoke alarm
- Key card access
- Hearing accessible
-
One-Bedroom Suite with King Bed Mobility Access Tub - Non-Smoking
Offering free toiletries, this suite includes a private bathroom with a bath and a hairdryer. The air-conditioned suite offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a sofa as well as city views. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Sofa
- Alarm clock
- Linen
- Toilet paper
- Shower chair
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Smoke alarm
- Key card access
-
Queen Suite - Hearing Accessible
Featuring free toiletries, this suite includes a private bathroom with a bath or a shower and a hairdryer. The air-conditioned suite features a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a sofa as well as city views. The unit has 3 beds.
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Sofa
- Alarm clock
- Linen
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Smoke alarm
- Key card access
- Hearing accessible
Guest Reviews
- Nicole (7/5): -
- Cristy (8/5): Close to Moody for a show. Be careful of the area. Walking distance to 6th street - Clean comfy room near Moody. I could walk to the concert. Breakfast was good. A lot of homeless people near 6th street and around the hotel. I didn’t have any issues with anyone. Traveling alone. Be aware of what’s around.
- Karina (10/5): -
- Shakera (10/5): Awesome - Great location and the free breakfast was very good.
- Linda (8/5): -
- Brecht (8/5): - Clean hotel Staff was very friendly Breakfast was good and varied every day Homeless people in the neighbourhood but nothing the hotel can do about it.
- Howard (10/5): Clean, great value, great location - Clean, good value, great location Restaurant/Bar next door was
- George (10/5): -
- Vickie (10/5): Very happy with the venue! - Clean and comfortable Nothing
- Ameya Pankaj (9/5): -
- Sophie (8/5): - Karl à la réception était très gentil et accueillant. Nous le remercions pour son accueil chaleureux.
- Destiny (8/5): -
- Julia (8/5): - Die Lage
- Isabel (6/5): -
- ADIPE (7/5): Caro demais pelo o que oferece. Fui na semana do SXSW com esse valor em outra época teria ficado em um hotel 6 estrelas -
- David (1/5): -
- Rachel (10/5): Great location and rooms - Nice friendly staff and room The parking and instructions to get the joint hotel
- Victoria (7/5): - Great location - walked everywhere Included breakfast Water and coffee available for free Soap and shampoo/conditioner dispensers in restroom Pool and gym available Fridge didn't cool Door to bathroom did not close or lock Parking is ridiculously expensive, but that's everywhere
- Daniel (8/5): great stay. Will be back. Perfect location - pool party parking so "low"
- Haley (4/5): Would never stay again - Close to my music venue Literally everything else. Was a confusing maze with no instructions on how to find your room or operate the elevator. Not to mention for $160 a night parking shouldn’t be an extra $50
- Rylee (4/5): shitty - No fan in the bathroom, the Wifi did not work in the room, the elevator was super loud (could hear it in my room), the walls are super thin, the tv didn’t work, the AC unit was super loud, the pillow cases had stains on them. Guest shouldn’t have to pay for parking at a hotel they’re paying to stay at!
- Holger (9/5): -
- Angela (8/5): -
- Nick (5/5): Comfortable stay, but disposable crockery and cutlery at breakfast spoils the experience. - The room was large, comfortable and clean. The cost of car parking was better than most other Downtown hotels. There is no safe in the room for keeping personal documents and cash. Most hotels at this level provide a secure safe in the room. While the cleaning is generally good, on a number of occasions during my eight day stay I asked a cleaner for something, and not a single one spoke any English at all. My main dislike is the breakfast is served with disposable polystyrene dishes, plates, plastic cutlery and cardboard coffee cups. This ruins the breakfast experience for me, and for a hotel at this level or is poor. I have stayed at the hotel for two consecutive holidays (2025 and 2026), but I am now looking for somewhere else for my next stay as breakfast is important to me.
- Anne (10/5): Will stay there again if in Austin - Coffee was really good Staff were all sincerely kind Really liked having to use room card on elevator Location was sketchy but the inside of hotels felt very safe
- Sara (9/5): Would return, but would insist on extra linens. - How close it was to the venue we were visiting. Cleanliness was great. Staff was helpful when my husband was having difficulty getting a parking pass. When u first made the reservation i noted that there would be 4 ppl staying in total. Two on the kind bed and two sleeping n the pull out. All that was supplied was one the fitted sheet and a flat sheet. No extra blankets, no pillows for the fold out. When we requested extra blankets the front desk lady said she was busy and wasnt able to check if she had any extra linens.
- Jan (10/5): -
- Francisco (9/5): ¡Muy bueno! - Nos quedamos una sola noche con mi esposa y superó nuestras expectativas. Está muy bien ubicado y queda cerca de la zona más turística de la ciudad. La habitación no tenía caja fuerte, algo que para nosotros era muy importante. Es lo único que hubiéramos preferido que estuviera.
- Criselda (10/5): - Cleanliness and location None
- Andrea (8/5): -
- Alison (4/5): - Combined checkin with next door hotel. Bad communication and meant additional walking time getting to room Air con noise Toilet didn't work properly One lift out of order Parking very expensive
- Drago (5/5): Below average - $45 a day to park for paying guests is a rip off
- Alfred (7/5): - Zimmer war groß und gut ausgestattet. Frühstück war ganz gut. Sehr nah zum Stadtkern. Parken war recht teuer und das Parkhaus recht verwinkelt. Das Badezimmer bräuchte demnächst eine Renovierung
- Alex Tetiyevsky (9/5): -
- Raquel (10/5): excellent stay - beautiful nothing
- Perches (9/5): -
- yves (7/5): -
- Dena (5/5): - Location and breakfast We did not have tv the entire stay after numerous complaints by phone and in person it was not rectified.
- Dena (8/5): - Location Front desk and check in not convenient with it being 2 hotels connected. Also did not like paying for parking
- Charlene (10/5): Absolute great staff. Especially front desk employee KIRAN!!!! Exceptional above and beyond customer service!!! - Great location!!!!! Staff superb. Nothing!!!!
- Bruna (8/5): - Cold shower at 6 a.m. was not fun.
- John (10/5): Was good - Great hotel, very clean and comfortable. Would recommend.
- Melanie (4/5): If you don’t need to shower this place is okay. - Location is great. We have stayed in the area before and love the fact it is a walkable distance to the Moody Center. Hallways had a funky smell. The shower had absolutely no pressure or hot water.
- Bob (8/5): Good, as expected! - Great location room clean and ready as expected Parking expensive
- Christoph (8/5): Günstiges Hotel in Austin - Gute Lage, äußerst günstig, gutes Frühstück Austin als Stadt, keine Rezeption
- Elizabeth (6/5): - The location was good. It was a little confusing where to check-in. Parking is very overpriced.
- Guest (8/5): -
- Castaneda (10/5): -
- James (7/5): Great hotel, but can be loud if there is a band playing next door. - The place is great. Great breakfast, great rooms, very clean, nice pool, and in a good location. The only problem that I had is that it is right next to a music venue, so if your room is on the street, you probably won't be getting any sleep.
- Jerker (8/5): Bra hotell med suveränt läge! - Bra frukost och fina rum! Rörigt med olika hissar till rum, garage och incheckningsdisk.
- Marina (6/5): Hilsbereites Personal, bequeme Betten - Nach dem Upgrade war das Zimmer sehr groß, es war sauber. Die Doveprodukte waren super, es war sauber und das Bett war bequem. Das Capital ist zu Fuss schnell erreichbar. WLAN hat bestens funktioniert. Das Personal ist hilfsbereit und nett Ich hatte ein Standardzimmer gebucht. Das Zimmer roch chemisch als ich es bezogen habe. Die Klimaanlage war sehr laut. Der Wasserregler in der Dusche war halb defekt und am Ende ging die Klospülung nicht. Ich hatte nach der Meldung der defekten Klospülung sofort ein Upgrade bekommen. Die Klimaanlage war weiterhin sehr laut. Am Nachmittag und Abend kam noch dazu, dass in einem Lokal daneben eine Openairveranstaltung war, die Musik war so laut, als wäre man am Konzert selbst dabei (mit Ohrenpax deutlich zu hören gewesen). Der Checkin Schalter wurde mit Indigo Hotel zusammengelegt, langer weg von dort zu den Zimmer von Holiday Inn. Die unterschiedlichen Aufzüge sind verwirrend (die einen führen zur Garage, die anderen zur Rezeption und wieder andere zu den Zimmer).
- Imran Khan (8/5): - Location Check-in process
- Douglas (9/5): -
- Melvin (7/5): - Generslly worth the money. Can be loud at night due to the club venue next door.
- Rupert (8/5): A fantastic week’s stay in a perfectly located downtown hotel. - We stayed for 8 days and were fortunate enough to receive a complimentary upgrade to a bigger room. The staff were very friendly and accommodating. The hotel, rooms and public areas were spotless and the staff were meticulous in cleaning. The pool area was very relaxing, clean and worthy of a visit. Unfortunately, the Hotel had a few busy clubs/bars nearby that were noisy and did go on into the early hours but in the hotels defence they did warn us and offered us ear plugs!
- Chelle (7/5): 1 night - Good breakfast Connection of 2 hotels, confusing, expensive parking
- Alejandra (10/5): -
- Shawntina (10/5): -
- Deronda (8/5): -
- Zhili (10/5): -
- 632meh (10/5): Great for business travel! - We had an excellent experience at this hotel and would absolutely recommend it. The staff went above and beyond to accommodate our team, handling multiple changes with patience, professionalism, and genuine kindness. The level of hospitality really stood out — from check-in to departure, everything was handled thoughtfully and efficiently. We’re very grateful and would gladly return.
- Pieter (8/5): -
- Marcelo (6/5): aceitável - tamanho do quarto localização insegura e muitas tarifas fora do preço
- Juan (8/5): -
- Tatiana (10/5): -
- Schuelke (8/5): -
- Machado (3/5): Extremamente barulhenta - Quarto extremamente barulhento, como se tivesse dentro de um clube de música, até de madrugada. Wi-fi não funcionou nos primeiros 5 dias.
- Seth (10/5): - Clean. Good location Expensive
- Patricia (6/5): we will not return - The beds are good and the pillows too! The bathroom mirror also has very good lighting.The room size is great, but that's all. We were there during SXSW week and unfortunately, we were located across from a concert venue with bands and next to an outdoor party house with endless music playing all night long. The hotel is aware of this and provides earplugs. The breakfast is very basic and lacks charm. I had a personal situation; I lost my cell phone when I arrived at the hotel and went to let the front desk know, in case someone found it and could return it to me. It was a desperate situation; I had to go far to buy another one. I wasted time. And two days later I received a call from reception saying they had found it and it was at the front desk. I spent money and went through unnecessary stress. I wouldn't have needed to buy another one if there had been an internal communication system between the front desk shifts.
- Andrea (9/5): Buen lugar para estar varios dias - Lo que mas me gusto es que es un hotel cercano a la zona caminable de Austin con un precio accesible. Adicional teniamos desayuno todos los dias y estuvo bastante bien. Lo unico que no me gusto fue que cuando llegamos, tuvimos que caminar mucho para el check in, del otro lado del edificio.
- ANA MARIA (9/5): -
- Amanda (5/5): The facilities were clean and the location was great. It was. A busy weeked for the hotel, but they could have done a be - Close to 6th street The suite was missing the mattress inside the pullout couch and the cushions were ripped. Had to get a roll away bed. In the other room we Asked for two beds and only received one king bed. Had to get another roll away bed. Toilet was ifffy when flushing and hot water took forever to come on.
- Michael (7/5): -
- Egidijus (8/5): -
- PAUL (8/5): Just in Austin for business - Location Parking
- Soon Heng (5/5): - Price n location Lack of service/staff.. Few room switches not working.
- GENARO (10/5): EXCELENTE HOTEL - LA HABITACION AUNQUE NO ES MUY ESPACIOSA, RESULTÓ SER MUY COMODA, LAS CAMAS MUY CONFORTABLES, LIMPIEZA EXCELENTE. LA UBICACION ES EXCELENTE!. LA ATENCION DE TODO EL PERSONAL MUY AMABLE Y SERVICIAL
- Serge (8/5): Twee hotels in één. Verwarrend. - Locatie. Op wandelafstand van centrum. De hulp van het personeel, voornamelijk Douglas, die ons heeft geholpen om onze zware koffers van het 4e verdiep naar de ondergrondse garage te brengen via de dienstlift, daar de bezoekersliften een tijdlang buiten gebruik waren. Dure ondergrondse parking: bijna 100 dollar voor twee nachten/dagen. Dit zijn eigenlijk twee in elkaar lopende hotels, met verschillende liftkokers. Drie verschillende liften en lange gangen moeten doorlopen om van garage naar de kamer te gaan. Het duurt een tijdje voor je hier je weg hebt gevonden.
- Miguel (6/5): - Que antes el parking no lo pagaba cuando me quedaba ahí , y ahora me dijeron que tenía que pagar $45 dólares por noche
- Flor (8/5): -
- academics (6/5): Two hotels now are one. - Holiday Inn Express has been physically combined with Hotel Indigo with which it shares a block. Be prepared to wander lengthy corridors to find where to check in (which is not at the old entrance for the Holiday Inn Express). Room was comfortable but wasn't cleaned or restocked until we asked on second day of our stay --staff may be over extended at this point. Really nice poolside area where we ate breakfast as public areas in the old entrance area were blasting out heat for some reason. There are many nice things about the hotel but be prepared to deal with the unexpected
- Marisol (4/5): PESIMO POR TENER QUE PAGAR 49 USD POR ESTACIONAR EL CARRO POR DIA! - EL HOTEL ESTA BIEN UBICADO Y LA GENTE FUE CORDIAL LO QUE HACE QUE LA EXPERIENCIA HAYA SIDO MUY MALA ES EL PARKING. COBRAN 49 USD POR DIA, LO CUAL NO ES ACEPTABLE.
- Alonzo (8/5): Good stay, parking fee not so good - Staff and cleanliness was wonderful. Getting to the room was a maze at first. I received an email to check in at Hotel Indigo which is connected to Holiday Inn. That was different but it was ok. Not being informed about the parking fee upfront. The cost for overnight parking for 2 nights was almost $100. Also, got stuck in elevator (Holiday Inn side) for about 10 minutes or so. It was not the key, it was the elevator. Keep your phone on you.
- Hacene (5/5): -
- FNU (8/5): -
- Stella (1/5): I refused to stay there! - I refused to stray there so I didn't like anything. It was nothing like the pictures. It had been taken over by Hotel Indigo. The parking garage was eeriely spooky. There was an additional $60.00 fee for parking.
- Elizabeth (1/5): Room was not clean - N/a The bed looked like it was slept in. I checked in so late, and was extremely tired, I didn’t have time to go to the front desk. The room was also extremely dusty, and I’m allergic to dust. I woke up feeling sick.
- Basilio (9/5): -
- Mauro Henrique (9/5): Um local agradavel para alguns dias - Cama boa, travesseiros bons, limpeza Haviam alimentos na geladeira do hospede anterior
- David (7/5): Good location and moderate price, could use some refreshing - Location. The room was correct, clean, enough space. Lobby area was active with places to sit and bar access. Reception staff were personable and efficient. Breakfast offerings were OK if nothing special. Merging of Holiday Inn and Hotel Indigo seems to be in process, so there’s some chaos in the public spaces. Lobby furniture is a little worn.
- Rena (8/5): - Great place, nice room. Was a bit of a maze to find the new reception location but overall a very pleasant stay.
- Bill (2/5): Deserve a refund - Location Complicated set up No hot water in room
- Lori (4/5): - Location check in and parking garage were very confusing. 3 different sets of elevators
- Cindy (9/5): -
- Fagner (9/5): -
- Luis (7/5): - Na Na
- Hotentre (9/5): -
- Nancie (8/5): Decent clean hotel, but expensive parking fee - They had a great breakfast and was walking distance to 6th St. The 52.00 for parking I was not expecting… they had sent me an email to do an add-on for treats in the room and that was not there when we got there, but was still on the bill so I had to ask for it to be taken off so watch your Bill closely
- Liutauras (10/5): -
- Yolanda (8/5): Great stay in a vibrant city, super close to the action. - Tidy and clean. simple but adequate gym. Pool was unheated- ok for a cold plunge in january Heated pool would have been great
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